State Wise Quarantine Regulation - Customer Support Guide Version-13

State wise quarantine regulation - Customer Support Guide Version-13
Region Station State `

Code
Institutional Quarantine 7 days (for international passengers followed by 7 days of home
quarantine)
Home Quarantine 14 days (symptomatic passengers)
Asymptomatic passengers will be permitted to go with a advice for self-
monitoring
DEL Delhi Passenger Obligation  All passenger to download Aarogya Setu app
Airlines Obligation NA
Airport/State obligation  Suitable COVID 19 precautionary measures announcements to be
made at airport
 Thermal screening of all passengers on arrival
Institutional Quarantine No quarantine

Home Quarantine 14 days
Asymptomatic passengers will be permitted to leave the airport
Passenger Obligation  All passengers need to download Arogya Setu app
 Passenger flying to Chandigarh must fill Self-declaration form
Airlines Obligation  Any passenger flying whose destination is Haryana, airline to provide
a passenger manifest
 Passenger manifest to be sent to below email address:
North
Haryana Acshome2016@gmail.com
Dhs.idspdatam@hry.nic.in
Csrao1968@yahoo.com
Charuballips@gmail.com
Airport/State obligation  Suitable COVID 19 precautionary measures announcements to be
made at airport
 Thermal screening of all passengers on arrival
 Passenger manifests shall be sent by airline to the below email
address
Institutional Quarantine  14 days , if coming from RED zone
Home Quarantine  14 days , if passenger carrying negative COVID 19 test report from
LAB authorized from ICMR
Himachal Passenger Obligation  All passengers to download Aarogya Setu app
Pradesh Airlines Obligation  N/A
Airport/State obligation  Thermal screening
 Entry/Exit from State borders will be allowed only from 7 A.M. – 7
P.M.
Institutional Quarantine  Mandatory COVID 19 test upon arrival
 14 days
Home Quarantine  Defense personnel – No quarantine
Jammu  State domicile – Swab test & home quarantine if results negative
IXJ
& Passenger Obligation  To fill up ICMR form on arrival
SXR
Kashmir Airlines Obligation  Inform passenger that there will be mandatory test on arrival and
institutional quarantine if found negative.
 Deplane passenger from rear of aircraft
Airport/State obligation  Passenger will be tested at Airport.
 Post that they will be kept in Institutional quarantine until resulted

negative for Test (4 days for test results).
 Post negative result passengers will be kept in home quarantine
Institutional Quarantine 10 days ,if found positive
Madhya Post COVID 19 test, if found negative
BHO
Pradesh Passenger Obligation NA
Airport/State obligation Thermal screening on arrival
Institutional Quarantine NA
ATQ Punjab Passenger Obligation Before boarding, passenger to register on COVA Punjab app.
Airport/State obligation Registration to be checked for each passenger
Passenger Obligation  All arriving customer will have to fill the self-declaration form
Airlines Obligation  Customers to be informed about COVID 19 arrival process before
boarding
 Airlines to ensure that all other arriving passengers (not belonging to
Union
IXC Punjab) names, address & mobile numbers to be provided to the
Territory
State
 Station managers to provide arriving passenger list to Nodal officer in
advance
 Nodal officer to note all arriving passenger’s names, address &
mobile numbers , gone under COVID 19 test
Airport/State obligation  All arriving passenger should undergo COVID 19 test (free of costs)
Passenger Obligation  Passenger will need to register state website before they exit the
arrival hall
LKO
Uttar  Web Link : https://reg.upcovid.in or call 1800-180-5145
VNS
Pradesh  Passenger coming for short duration (< 7days) & travelling to some
IXD
other destination will have to submit their travelling details & will be
GOP
exempted from quarantine measures.
Airport/State obligation  Passenger will be allowed to exit after successful registration &
display of the message
Institutional Quarantine 7 days (for pax arriving from high load COVID-19 infected cities)
(Govt. facility – non-payment basis) or
(Paid quarantine facility – charges to be borne by passengers)
Home Quarantine 14 days (followed by institutional quarantine)
Passenger Obligation  All passengers travelling to Uttarakhand need to register on state
DED Uttarakhand website.
 Web link : https://dsclservices.in/uttarakhand-migrant-
egistration.php
 Institutional quarantine accommodation options to be opted by
passengers. Govt. facility is on non-payment basis or paid quarantine
facility, charges to be borne by passengers.
 List of high load COVID-19 infected cities can be viewed from state
website.
Airport/State obligation NA
Region Station State Quarantine Instructions
Code
Andaman Home Quarantine 14 days
IXZ and Nicobar Passenger Obligation NA
Islands Airlines Obligation NA
Institutional Quarantine 7 days
Exemptions :
a) Pregnant women,
b) Elderly person above 75 years,
c) Person due to attend funeral of immediate relation,
d) Children below 10 years,
e) Divyang,
f) Immediate relative of hospitalized patients,
DIB g) People pre-existing health conditions.
GAU Home Quarantine 7 days (post completion of institutional quarantine)
Assam
IXS Passenger Obligation  Declaration form prescribed by state to be filled by passengers at
JRH
arrival.
 If made available can be provided at boarding gate on departure.
East
Airlines Obligation  Distribute declaration form to passenger at arrival.

 Form to be distributed at boarding gate if made available by the state
government.
 Airlines are mandate to furnish the passenger manifest to the State
Govt
Airport/State obligation Thermal scanning for all arriving passengers at exit point
Home Quarantine No quarantine
GAY
Bihar Passenger Obligation NA
PAT
Passenger Obligation  All arrival passengers has to have E-pass downloaded with all
passengers arriving to Raipur.
 Passenger to do registration before boarding on the below link
RPR Chhattisgarh  Link : http://epass.cgcovid19.in
 These forms will be collected on help desk counters of health ministry
at arrival hall and passengers will be released on the basis of
information written on these forms.
Airlines Obligation  Give Health form at Boarding gate from Departure station
(Mandatory)
 If passenger found positive upon arrival, airline will guide customer

along with their bags to the dedicated vehicle If found positive ,
passenger to give undertaking of following quarantine instruction
Airport/State obligation  Thermal screening of passengers.
 Register arriving passenger.
IXR Jharkhand Passenger Obligation NA
Home Quarantine NA
Passenger Obligation  Install & register QuarMon App https://quarmonmanipur.nic.in
 Currently only available for android user. Soon app will be available for
IMF Manipur
IOS.
 Instruction in the app to be followed by all arriving passengers.
Institutional Quarantine 14 days (All passengers)
Home Quarantine 14 days (followed by 14 days of mandatory institutional quarantine)
28 days with active surveillance for

 Person above the age of 60 years,
DMU Nagaland  Children & parents of children 10 years & below &
 Pregnant women & accompanying spouse
Passenger Obligation NA
Airport/State obligation Necessary documentation & mobile app download shall be done during
institutional quarantine.
Exception if exiting Odisha within 72 Hours.
BBI Odisha
Passenger Obligation NA
Institutional Quarantine Passengers with foreign travel history in last 28 days to be kept in
institutional quarantine till the results are declared.
Random sample collection (every 5th passenger)
Passenger Obligation  Passenger going to Bangladesh will be via Akhaura check-post will be
transported via special transport on payment basis.
IXA Tripura
Airport/State obligation  Thermal screening on arrival.
 Collect details of passengers coming to Tripura for stay more than 72
hours & advise for home quarantine & self-monitor health.
 Passengers coming for stay less than 72 hours will be permitted to go
on the condition that they shall self-monitor the heath.
SHL Meghalaya Institutional Quarantine 48 hours
Home Quarantine N/A

Passenger Obligation  Arriving passengers should register on the state portal
 Web link : http://meghalayaonline.gov.in/covid/registerall.htm
 Passenger to confirm itinerary post registration on below numbers
between 10 AM – 08 PM
 Asst Commissioner of Transport -7005629354
 DGM MTC – 8974254116 / 9863064839
 Pool officer Transport Dept - 943610338
AJL Institutional Quarantine 14 days
Home Quarantine NA
Mizoram Passenger Obligation Health status to be certified on Aarogya Setu App before departure
Airport/State obligation Self- declaration form to be taken from arriving passenger
Asymptomatic passengers will be permitted to go with a advice for self-
monitoring
Passenger Obligation  Fill up and submit the declaration form using Sandhane App
developed by H&FW Department West Bengal. Link
CCU
http://74.50.58.66/systems/Sandhane/1.2/Sandhane_Gen.apk
Airlines Obligation  Digital self-declaration form which is to be submitted by airlines to
West Bengal State Health on daily basis.
Airport/State obligation  Thermal screening on arrival
 All passengers are to submit self-declaration form at the time of
arrival to state health officials
IXB Passenger Obligation NA

Code
Wes
t
GOI Goa Passenger Obligation  Passenger to choose one of the following option
1. Produce a COVID-19 negative certificate issued within 48
hours from the time of arrival.
2. Mandatory – If point 1 is not valid then all passengers must

get the test done at airport by paying 2000 & maintain self-
isolation till results come (Valid till 3rd Jun’20)
 Declaration form to be filed before or on arrival into Goa
Airlines Obligation If the form is made available, same to be handed on departure to save
time on arrival.
Airport/State obligation  Temperature check on arrival by state.
 Self-declaration form to be filled and submitted at the entry point &
to give consent for
 COVID testing – charges (INR 2,000)
Home Quarantine NA
AMD Passenger Obligation NA
BDQ Passenger Obligation NA
Gujarat
Passenger Obligation  Passengers need to register before landing in Surat.
 For android user there is app as well both links as below,
STV
https://www.suratmunicipal.gov.in/EServices/Covid19SelfReporting
https://play.google.com/store/apps/details?id=in.smc.covidout
Airport/State obligation Thermal check on arrival by state administration
Passenger Obligation  Download the Indore 311 app & do a self-registration before arrival.
Madhya  Passenger are required do a health status update on 311 app for next
IDR
Pradesh 14 days.
Airport/State obligation  Temperature check on arrival by state.
 Self-declaration form to be filled with self-details and to be given.
Passenger Obligation  Self-declaration to be given by passengers and go through screening
JAI process
JDH Rajasthan  Symptomatic passengers will be isolated and taken to nearest health
UDR facility.
Airlines Obligation All airlines must submit passenger’s details with mobile numbers in
advance: FLIGHTS.INWARD@RAJASTHAN.GOV.IN
IXU Maharashtra
Passenger Obligation All passengers to download Aarogya Setu app and furnish self-declaration
on arrival.
Passengers visiting BOM for short duration (<= 7 days) need to share the
details of onward journey
Airlines Obligation Detailed list of arriving passengers with arrival flight, time, mobile
number & residential address to be shared with Nodal officer.
Airport/State obligation Thermal check at arrivals.
Stamping of passengers on left hand.
Passenger Obligation  All passenger to download Aarogya Setu app & furnish declaration
 Passengers to submit self-declaration form post arrival to airport
Airlines Obligation Details for all arrival passengers in below format needs to be forwarded to
Collector office, Pune on the below mentioned email id’s:
PNQ
punecovid19in@gmail.com
commissioner.revenue@gmail.com
dmcell@punecorporation.org
warroom@pcmcindia.gov.in
Airport/State obligation  Thermal screening of arrival pax.
 Stamping of all arriving pax on left hand.
Home Quarantine 4 days (Followed by institutional quarantine)
on arrival.
SAG
Exemption (pax with less than 7 days of stay)
on arrival.
NAG Passengers visiting BOM for short duration (<= 7 days) need to share the
Institutional Quarantine 7 days (for international arrival passengers followed by 7 days home
quarantine)
Home Quarantine 14 days and if returning within 7 days then no quarantine
BOM Passenger Obligation All passengers to download Aarogya Setu app and furnish self-declaration
on arrival.
Home Quarantine 14 days and if returning within 7 days then no quarantine
on arrival.
KLH

Code
Institutional 7 days
Quarantine (Passengers coming from MAA, BOM, DEL, Gujarat, Rajasthan & Madhya
Pradesh)
RJA (Passengers arriving from remaining locations)
TIR Andhra
Passenger Obligation  All arriving passengers should enroll on website
VGA Pradesh
 spandana.ap.gov.in before buying the ticket
VTZ
 Permit bookings only when clearance from spandana is available.
South
Airlines Obligation
 Airlines must not allow to board any passengers without the clearance.
Airport/State Do a COVID test for passengers coming from MAA, BOM, DEL, Gujarat,
obligation Rajasthan & Madhya Pradesh
Institutional No quarantine
Quarantine
HYD Telangana Passenger Obligation NA
Airport/State NA
obligation
BLR Institutional 7 days (to be followed by 7 days home quarantine)
Karnataka
HBX Quarantine  Passengers coming from Maharashtra should be kept in institutional
IXE Quarantine followed by 7 days home quarantine.
IXG  Business travelers from Maharashtra having a confirmed return ticket

MYQ within 7 days from arrival are exempted from 7 days of institutional
quarantine provided they have COVID negative certificate issued not
more than 2 days before the date of arrival. If not, the passengers will
be kept in 2 days of institutional quarantine where they will be tested
(charges to be paid by passenger). Upon negative result the passengers
will be allowed to procced.
 Passengers coming from remaining states
 Below categories of passenger exempted if COVID 19 test found
negative
a) Pregnant women
b) Children 10 years and below
c) Senior citizens 60 yrs & above
d) Terminally ill patients (cancer / chronic kidney disease / stroke)
e) Death in family
Passenger Obligation  Passenger needs to have Seva-Sindhu portal pass.
 https://sevasindhu.karnataka.gov.in/Sevasindhu/English
 Passenger cannot travel without the pass.
 Passenger should fill self-declaration form provided by govt. of Karnataka
at Departing/Origin station
Airlines Obligation  Mandatory verification at origin that passenger has E-pass & registered in
Seva-Sindhu portal
Airport/State NA
obligation
Institutional NA
Quarantine
(Business travelers with stay less than a week are exempted)
Passenger Obligation  After obtaining the flight tickets, passenger shall register their details in
https://covid19jagratha.kerala.nic.in/ .
 Below are the following instructions:
(covid19 jagratha portal –Public Services-Domestic Returnees Pass –
new registration – enter details –submit). One has to select the airport
CCJ of arrival.
CNN  Arrival passenger need to carry e-pass after registering their details. In
Kerala
COK state's COVID jagratha portal.
TRV o CCJ - No counters, e pass mandate from origin.
o TRV - if pax don’t have an e pass - intuitional quarantine till you
get the pass. Pax will not be sent back.
o COK - Need to fill from at origin. Incase of a miss, pax can fill an
manual form on arrival. However the health officer will not
entertain large numbers.
 On arrival, passenger to show their e-pass to health department at
airport and undergo home quarantine for 14 days.
 Passenger should fill self-declaration form provided by govt. of Kerala at
departing/Origin station.
 Passengers must have the entry pass for Kerala plus any other state or
UT to which the traveler is finally deciding to go after alighting from
flights.
Airlines Obligation  Mandatory verification at origin that passenger has E-pass & registered
in Kerala portal at Origin.
 Airlines must ensure that any passenger boarding in a flight destined to
any airport in Kerala MUST have either an entry pass for either Kerala OR
any other state or UT to which such traveler is finally deciding to go after
alighting from flights.
Airport/State NA
obligation
Institutional 14 days
Quarantine (ONLY if home quarantine facility is not available for passengers)
Passenger Obligation  All passengers travelling to Tamil Nadu need register on state website
and apply for TN e-pass.
MAA
 Link https://tnepass.tnega.org/
CJB
Airlines Obligation  Mandatory verification at origin that passenger has TN e-pass &
IXM
registered in portal at Origin.
TCR
 Once a customer lands, incase he/she does not have pass, they have
TRZ
counters at the arrival to support customers at MAA, IXM.
Airport/State  ALL passengers coming from the states of Maharashtra, Gujarat & Delhi
obligation will be tested for COVID upon arrival.
Tamil
 All passengers coming other states, testing for COVID shall be done for
Nadu
passengers with symptoms ONLY.
Institutional 1 day
Quarantine (until the test results are declared)
MAA to Passengers travelling for business returning within 48 hrs are exempted.
other Passenger Obligation  All passengers travelling from MAA to other districts need register on
airports state website and apply for TN e-pass.
in  Link https://tnepass.tnega.org/
Tamil  Furnish travel details if travelling for duration of 48 hours or less.
nadu Airlines Obligation Mandatory verification at MAA that passenger has TN e-pass & registered
in portal at Origin.
Airport/State  ALL passengers coming from MAA will be tested for COVID upon
obligation arrival.
a. For details on other states visit our website www.goindigo.in

b. Conditions are changing on everyday basis and customer should check state
government website also for latest updates.

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State wise quarantine regulation - Customer Support Guide Version-13

Region Station State `

Institutional Quarantine No quarantine

 Post that they will be kept in Institutional quarantine until resulted

Airlines Obligation  Distribute declaration form to passenger at arrival.

 If passenger found positive upon arrival, airline will guide customer

28 days with active surveillance for

Home Quarantine N/A

Region Station State Quarantine Instructions

2. Mandatory – If point 1 is not valid then all passengers must

Region Station State Quarantine Instructions

IXG  Business travelers from Maharashtra having a confirmed return ticket

a. For details on other states visit our website www.goindigo.in

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