The Image of The Construction Industry and Its Employment Attractiveness
The Image of The Construction Industry and Its Employment Attractiveness
The Image of The Construction Industry and Its Employment Attractiveness
1
Acta Structilia 2016: 23(2)
loopbaankeuse vir meer hoërskoolleerlinge en ander potensiële nuwe toetreders kan word. Die
studie is slegs gedoen in die KwaZulu-Natal provinsie en hoërskole in die westelike
voorstede van Durban.
Sleutelwoorde: Beeld, loopbaankeuse, skoolverlaters, werkgewers
1. Introduction
The construction industry is an economically important industry in any country.
According to Wibowo (2009: 1), it contributes by supplying the infrastructure
and physical structures of a country to house other industries; by creating jobs;
by contributing to a country’s Gross Domestic Product (GDP), and by providing
basic needs such as housing, for example, to the population.
The construction industry contributes significantly to the South African economy
(Cumberlege, 2008: 50). In 2012, the construction industry contributed
R59,422m to the GDP at 2005 price levels, an amount of R112,631m at current
prices. This figure was translated into 3.5% of the South African GDP (Stats SA,
2013: 8). In September 2012, the construction industry employed an estimated
433,000 employees, roughly 5.1% of the South African workforce (Stats SA,
2012: 11). The South African government has declared the industry a strategic
national asset and it was convinced that the construction industry could be used
to achieve economic growth and improve the quality of life of the population
(Didiza, 2008: 4). It was, therefore, important that the industry was growing and
attracting new entrants.
Despite the industry’s importance, it was noted globally that the construction
industry had been suffering from a poor image for a long time (ILO, 2001: 1;
Pearce, 2003: ix; Rameezdeen, 2007: 76; Makhene
& Twala, 2009: 130; Clarke & Boyd, 2011: 1; Chan & Connolly, 2006: 2).
According to Rameezdeen (2007: 77), the construction industry has become
synonymous with low-quality work, high cost as well as poor health and safety
statistics. Recently, many spectacular accidents involving loss of life, limb and
property have occurred on construction sites in South Africa and have been
popularised by the media. These have created negative impressions of the
industry.
In their study, Amaratunga, Haigh, Lee, Shanmugam and Elvitigala (2006) cited
the image of the construction industry as one of the main barriers that prohibited
women from choosing a career in construction. The image problem could,
therefore, be extrapolated to include both genders, as it was a barrier that
affected the career choice of the young adult population. According to the ILO
(2001: 58), the construction industry’s workforce and potential workforce also
had negative perceptions of the industry. The poor image was due
to the nature of the work being physically demanding, dirty and dangerous.
People only applied for a job in construction as a last resort (DG Enterprise,
2000: 6).
In a study, the majority of the respondents, who had personal experience with the
construction sector, were the most negative about the image of the industry. This
personal experience had a greater impact on the public’s perception than the
media had (Rameezdeen, 2007: 80). In an earlier study, Skitmore (1991: 3)
found that the respondents’ personal experiences, or a close relative’s
experiences with the construction sector had influenced their perception of the
industry the greatest.
Given the poor image of the construction industry, it is infrequently the career of
choice when compared with other industries, which arguably had more positive
images. Without addressing this negativity, the industry will continue to struggle
to attract new entrants, especially considering the continuing chronic skills
shortage in the industry. This article reports the results of a study done to
• Establish the image of the industry from the perspective of high-school
students, employers and employees;
• Compare the perceptions of high-school students, employers and
employees, and
• Recommend actions that might help improve the image of the industry.
81
2.2 Few career-advancement opportunities
Career-advancement opportunities in the construction industry are unclear.
Makhene and Twala (2009: 130) stated that there was a lack of well-defined
career paths in construction. In an earlier study, young people were of the
opinion that it was not possible to make a career out of construction; they
generally did not know about the career opportunities that were available
(Tucker et al., 1999: 25).
3. Research methodology
The research approach adopted for this study included both quantitative and
qualitative methods. The data for the study were collected using samples of
employers, employees and high-school students as well as a focus group of
industry practitioners. It is well known that, when using a questionnaire survey,
the nature of the research questions determines the research design. To be
effective, the survey approach should include appropriate questions to
respondents in order to gain information, a well-systematised data- collection
technique, and results that are generalisable to the larger population. In the case
of this study, they had to be easy to understand by high-school students,
employers and employees; ensure a good and reliable response level, and be
quick to complete.
The high-school student survey aimed to determine the students’ perception of
the industry and whether they thought a career in construction was a viable
career choice. The employer and employee surveys sought to establish their
views on the industry.
The survey instruments contained attitudinal Likert scales, sometimes referred to
as semantic scales. Likert scales are popular scoring schemes for attempting to
quantify the opinions of respondents on different issues (Bishop & Herron,
2015: 297). In the minds of respondents where the number of items making up
the scale is odd instead of equal, there would be a balance with equidistant
response options to the left or right of the central neutral value (Bishop &
Herron, 2015: 298). The Likert scale, which can have a variety of items ranging
from four to seven, for example, allowed the researcher to calculate central
measures of tendency (Boone & Boone, 2012; Hartley, 2013: 84). The points on
the scale were equidistantly spaced as a prerequisite for an accurate
measurement.
When using Likert-type scales, the most widely and frequently used Cronbach’s
alpha coefficient for internal consistency reliability for any scales or subscales
was used (Gadermann, Guhn & Zumbo, 2012: 1). Using Cronbach’s alpha under
circumstances that violate
its assumptions or prerequisites might lead to deflated reliability estimates
(Gadermann et al., 2012: 1) that might entail some misinformed inferences.
Reliability is the extent to which a measuring instrument is repeatable and
consistent. For this particular article, the internal reliability of variables was
tested using Cronbach’s alpha coefficient of reliability. The number of items in
the scale is not prescribed and is arbitrary (Boone & Boone, 2012; Hartley, 2013:
84). A 5-point Likert scale was used in all survey instruments.
A number of employers were involved in a focus group about their perceptions
of the construction industry. The key findings are reported after content analysis.
Attitude to industry 0.640 (11 items) 0.736 (25 items) 0.707 (15 items)
4. Findings
Table 2 shows the profile of the high-school student sample, which was drawn
from nine schools in the Greater Durban area. The majority of the students were
in Grade 11 (38.5%), female (53.6%) and knew someone in the industry
(75.2%).
1 The bold responses refer to those from the sample of 179 students, the italicised responses refer to
the 83 male students and the normal text responses refer to the 96 female students.
The responses of the students in Table 3 indicate how they viewed the
construction industry on a 5-point scale, where 1=extremely negative,
2=negative, 3=neutral, 4=positive, and 5=extremely positive. It is evident that
they tended to have a positive view of the construction industry (mean=3.68).
Female students were less positive than their male counterparts. However, a
large proportion (~41%) of the students were neutral, suggesting that, if efforts
were made to promote the industry better than it has to date, it is possible that
more students would decide one way or the other about careers in the industry.
The students were presented with 16 statements within seven constructs about
their perceptions of the construction industry and
were asked to indicate their level of agreement on a 5-point scale, where
1=strongly disagree, 2=disagree, 3=neutral, 4=agree, and 5=strongly agree. Their
responses are shown in Table 4. All the means were <4.00 and ranged between
2.25 (tending to disagree) and 3.50 (tending to agree).
It is evident that, with respect to the industry being less prestigious than other
industries, female students tended to agree more strongly with the statements
presented to them. They tended to agree less than their male counterparts about
the opportunities for career advancement. This finding echoes the findings of
Makhene and Twala (2009: 130) and Tucker et al. (1999: 25). While females
agreed less about the financial rewards of working in the industry, they agreed
most negatively about the claim of the industry paying well. Makhene and Twala
(2009: 130) and DG Enterprise (2000: 5) found similar sentiments in their
respective studies. Similarly, females agreed less that the industry had a good
health and safety performance record, feeling most negatively about the industry
being too physically demanding [for them]. In their studies, Pearce (2003) and
the CIDB (2002) found that the health and safety performance record of the
industry was poor. As a consequence, the industry had a bad image. Female
students felt more negatively about whether there was fraud and corruption in the
sector. The CIDB (2011) concurred that fraud and corruption characterised the
industry. Female students agreed less that economic conditions impacted on the
industry. Snyman (2009) found that the economic cycle affected the construction
sector more than other sectors. The female students tended to agree with their
male counterparts that the industry had a positive image. Of concern are the large
numbers of high-school students who were neutral about the various perceptions
presented to them. Several authors such as Chan and Connolly (2012) and DG
Enterprise (2000) argued for more promotional activities to improve the image of
construction in order to attract new young entrants.
Table 5 shows the aggregated means for each of the constructs that make up their
attitude towards the industry.
It is evident that high-school students tended to agree most strongly with the
perceptions that the industry is subject to fraud and corruption and it being a
victim of economic conditions. They agreed least with the perceptions that the
industry was a prestigious one and that it was a healthy and safe one to work in.
The overall high-school student attitude towards the construction sector was
calculated from the mean of the aggregated means which was 3.00 and standard
deviation of 0.42 indicative of the impact of the large neutral cohort of students
in the sample on the mean attitude which can best be described as lukewarm.
Female students (mean=3.04) tended to have a marginally more positive view of
the industry than male students (mean=2.97).
The constructs were tested for significant correlations using Spearman’s rho non-
parametric test for strength and direction of the relationships. There is evidence
of associations between several of the constructs, which were significant at
either the 0.01 level or the
0.05 level. Table 6 shows the correlations that are significant.
Table 6: Significant correlations (n=179)
Fraud
Prestige
Economics
Reward
Promotion
Career advancement
Correlation
Career -0.02 1.00 0.10 0.26** 0.11 0.11 .04
coefficient
advancement 0.79 - 0.20 0.00 0.15 0.14 0.65
Sig. (2-tailed)
Correlation
0.37** 0.10 1.00 0.13 0.12 -0.01 0.19*
Reward coefficient
0.00 0.21 - 0.08 0.10 0.88 0.01
Sig. (2-tailed)
Correlation
Health and 0.03 0.26** 0.13 1.00 0.01 0.11 -0.12
coefficient
safety record 0.69 0.00 0.08 - 0.86 0.13 0.10
Sig. (2-tailed)
Correlation
0.32** 0.11 0.12 0.01 1.00 0.11 -0.08
Fraud coefficient
0.00 0.15 0.10 0.86 - 0.16 0.27
Sig. (2-tailed)
Correlation
0.12 0.11 -0.01 0.11 0.11 1.00 0.20**
Economics coefficient
0.12 0.14 0.88 0.13 0.16 - 0.01
Sig. (2-tailed)
Correlation
0.17* 0.04 0.19* -0.12 -0.08 0.20** 1.00
Promotion coefficient
0.03 0.65 0.01 0.10 0.27 0.01 -
Sig. (2-tailed)
The strength of the positive association between Prestige and Reward, Fraud and
Promotion is weak and very highly significantly different from zero (P<0.001;
P<0.05). In other words, 37%, 32% and 17% of the variation in Prestige is
explained by Reward, Fraud and Promotion, respectively. The strength of the
positive association between Career advancement and Health and safety record is
weak and very highly significantly different from zero (P<0.001). In other
words, 26% of the variation in Career advancement is explained by Health and
safety record. The strength of the positive
association between Reward and Promotion is weak and very highly significantly
different from zero (P<0.05). In other words, 19% of the variation in Reward is
explained by Promotion. The strength of the positive association between
Economics and Promotion is weak and very highly significantly different from
zero (P<0.05). In other words, 20% of the variation in Economics is explained by
Promotion. While not shown in the paper, where positive associations exist, they
are stronger and highly significantly different from zero (P<0.001; P<0.05) in the
case of female students than their male counterparts.
The students were quizzed about their knowledge of various participants in the
construction process on a 5-point scale, with 1=nothing, 2=little,
3=average, 4=some knowledge, and 5= everything. Their responses are shown
in Table 7.
It is evident that architecture was the most popular career option for the entire
student sample. However, the most preferred career choice of female students
was architecture (39.4%), while it was civil engineering (39.5%) for male
students. The least preferred option was becoming a contractor.
When asked about how attractive the industry was to them on a 5-point scale,
where 1=totally unattractive, 2=unattractive, 3=neutral, 4=attractive, and
5=extremely attractive, high-school students responded as shown in Table 9.
Table 9: Attractiveness of industry (n=179; nm=83; nf=96)
1% 2% 3% 4% 5% Mean Std Dev.
17.3 10.1 33.0 22.9 16.8 3.12 1.30
Attractiveness of career 18.1 16.9 22.9 26.5 15.7 3.05 1.34
16.7 4.2 41.7 19.8 17.7 3.18 1.26
12.3 13.4 30.2 24.0 20.1 3.26 1.27
Influence of perception 10.8 15.7 27.7 31.3 14.5 3.23 1.20
13.5 11.5 32.2 17.7 25.0 3.29 1.33
Table 12 shows that the level of membership of the MBA was 58.1%. Evidently,
other disciplines saw the need to join the MBA. It is likely that with more effort
this number could increase.
Jobs in construction pay well 6.5 32.3 22.6 38.7 - 2.93 1.00
Construction workers generally enjoy job
security - 61.3 29.0 9.7 - 2.48 0.68
The means of the various responses were aggregated as shown in Table 14.
Table 14: Aggregated means of employer perception constructs
Construct Mean Std Dev.
Economic conditions 4.06 0.50
Career/opportunity 3.45 0.43
Health and safety 3.25 1.06
Remuneration/reward 2.90 0.54
Promotion 2.90 0.71
Fraud and corruption 2.35 1.31
Prestige of the industry 2.17 0.47
It is evident that employers agreed most strongly with the perception that the
industry was a victim of economic conditions. They tended to agree that the
industry provided career opportunities considering the overall skills shortage and
that it was a healthy and safe one to work in. Employers tended to be neutral
about the remuneration and promotion constructs. They tended to disagree that
the industry was corrupt and that the industry was a prestigious one.
The overall employer attitude towards the construction sector can also be
described as neutral or lukewarm, with an overall mean of
3.11 and standard deviation of 0.39.
Table 15 shows the profile of the employee sample. The majority of the
employees included general labourers (45.8%), those between the ages of 40 and
60 years (37.5%), and full-time employees (54.2%).
The employees were asked to respond to a series of 17 statements within five
constructs about their perceptions of the construction industry and were asked to
indicate their level of agreement using a 5-point Likert scale, where 1=strongly
disagree, 2=disagree, 3=neutral, 4=agree, and 5=strongly agree. Their responses
are shown in Table 16.
Table 16: Attitudes of employees (n=24)
Statement 1% 2% 3% 4% 5% Mean Std Dev.
Prestige/reputation 2.75 0.59
Construction workers are respected in the
29.2 33.3 20.8 16.7 - 2.25 1.07
community
Working on construction sites is safe 4.2 33.2 29.2 29.2 4.2 2.95 1.00
Career/opportunity 3.05 0.55
People applying for work can expect to be
hired if they suit the requirements - 20.8 54.2 25.0 - 3.04 0.69
I want to work here when I am older 4.2 16.7 29.2 41.7 8.2 3.33 1.01
I would encourage my children to pursue
a career in construction 16.7 37.5 29.2 16.6 - 2.45 0.98
All the means were <4.00 and ranged between 2.25 (tending to disagree) and
3.50 (tending to agree). The means of the various responses were aggregated as
shown in Table 17.
From the data in Table 18, it is evident that all cohorts of respondents were most
negative about the reputation and prestige of the construction sector. The student
cohort as a group was slightly more positive about the health and safety record of
the industry. However, despite tending to be neutral to negative about all
perceptions of the industry, employers were most positive about the perception
that the industry was subject to economic cycles. Employees and students tended
to be neutral about all perceptions of the industry. Of the three samples,
employers were the most negative about all the perceptions of the construction
industry, except for the impact of economic conditions. Employees were more
negative than students about the five perceptions to which they responded. This
is possibly due to their first-hand experience of the industry.
By comparing the aggregated means of the five constructs that were common to
all the samples in Table 19, it is evident that all the means ranged between 3.15
and 3.06, suggesting that overall the perceptions of the construction industry
were neutral or lukewarm. This finding suggests that a great deal still needs to be
done in order to change these perceptions of high-school students, employers and
employees.
2 Standard deviations were included to show the extent of congruence of sentiments expressed
around the mean. They were also useful when the means were the same, but the level of
congruence was different
4.4 Focus-group responses
The focus group consisted of four industry employers. In response to what they
perceived the image of the construction industry to be, they expressed that the
following issues had a negative impact on the image of the sector:
• Corruption;
• Lack of promotion;
• Poor economy;
• Poor image, and
• Health and safety record.
Corruption:
… the industry has a lot of work to do to rebuild the image after the recent
media stories regarding the [corruption] during the World Cup. They got
some repair work to do.
… the last story in the newspapers where the construction industry got
together to fix the bid prices did us extreme harm.
Lack of promotion:
… nothing is said like, ‘Look at this beautiful bridge that is being built’.
Poor economy:
… not a lot going on because of the economy of the country.
Poor image:
… I would think it is negative because there are not a lot of job
opportunities.
I don’t think the industry has a good image.
5. Conclusions
This study aimed to determine the image of the South African construction
industry from the perspective of high-school students, employers and employees
currently working in the construction industry. The image of the industry was
evaluated in terms of its attractiveness relative to careers in the construction
industry.
Against the backdrop of skills shortages in the industry and reducing numbers of
new entrants, the findings of this study present several challenges and
opportunities to the sector. It appears that the industry’s poor image discouraged
students from wanting to work in the industry. The lack of new entrants in the
industry could potentially worsen the industry’s current skills shortage. For the
large cohort of neutral students, for example, to include in their choice of career
the construction industry which has been identified by the South African
government as the vehicle for job creation, poverty alleviation, and
infrastructure delivery, demands that the industry markets itself as one that
provides sustainable and financially rewarding employment in an environment
characterised by good working conditions and opportunities for career
advancement and lifelong learning. Agencies such as the Construction Industry
Development Board (CIDB), the Construction Education and Training Authority
(CETA) and the industry learned and professional societies need to embark on a
vigorous marketing campaign to promote the construction industry. This task is
made more daunting by several major considerations.
For example, high-school and guidance teachers are clearly ineffectual agencies
to influence career choices, especially in the construction industry. Due to the
students’ general lack of knowledge about the industry and the careers therein, it
appears that the current curriculum in the education system is falling short of
preparing high-school students adequately for careers in the construction
industry. The opportunity exists, in the face of the large cohort of students who
have a lukewarm perception of the industry for education officers, to directly
promote the industry in high-school classrooms and to use forums such as career
exhibitions at schools in this effort. Such an intervention becomes more critical,
considering the lack of knowledge about what the various participants in the
construction process are and actually do. Organisations such as the MBASA, the
Association of South African Quantity Surveyors (ASAQS), and the South
African Council of the Project and Construction Management Professions
(SACPCMP) have much to do to promote their particular disciplines, which are
underrepresented in the choice of built environment consulting professions.
Consideration for choosing contracting itself as a career in the sector presents a
special challenge to the industry, since it ranks poorly on the list of careers that
high-school students consider for themselves. Perceptions that construction is
dangerous, hard, physically demanding, experiences economic cycles or ‘bad
times’ and requires long working hours for hardly any money, exacerbate the
challenges facing the industry.
The majority of the employers surveyed were of the opinion that the industry did
not enjoy a positive image and that the public did not perceive the industry in a
positive light. Of concern is the lack of involvement of employers in promoting
careers in the industry. They did not attend career fairs or interact with high-
school students. The industry is perceived as indifferent about the industry and
its employees. It was important that the positives of the industry were portrayed
to the public and the image improved. The lack of promoting the positives about
careers in the industry has contributed to the unattractiveness of the industry as
a career choice. It was
apparent that events such as career fairs have a positive impact on students and
their choice of careers. Schools and some of the key construction companies
must create a programme where students are given the opportunity to visit
construction sites on a regular basis in order to expose them to the professions
and inner workings of the industry.
Similarly, employees currently working in the industry had negative perceptions
of the construction industry. Employers need to be conscious of these
perceptions and introduce interventions that will improve the working
conditions and, in particular, the health and safety of employees, while paying
them adequately with clear career paths and promotion opportunities. These
employees potentially influence others in choosing to work in the sector based on
their experiences of the industry.
While high-school students, employers themselves and construction workers
perceive the industry negatively, a concerted effort needs to be made at all levels
to improve perceptions of the industry and consequently its image.
While this study was confined to the KZN province of South Africa, it reflects
the outcomes of other studies done in other provinces such as the Western Cape.
However, it is recommended that a national comparative study be done to
determine the pervasiveness of the findings of this particular study in other
provinces.
6. Acknowledgements
The authors would like to express their gratitude to Mr Jurgen Human for his
assistance in data collection.
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