Case Study 1
Case Study 1
Case Study 1
Shortly after our Terms of Engagement (TOE) were implemented, factory assessors
discovered that two factories in Bangladesh were employing workers under the minimum
working age. While a clear violation of the TOE, Levi Strauss & Co. (LS&CO.)
management found itself in a difficult situation when it came to addressing the problem.
Other companies facing the issue of child labor at the time simply instructed their
contractors to fire underage workers. LS&CO. management decided to take a different
approach — one that would be informed and guided by the company’s values: empathy,
originality, integrity and courage.
Several LS&CO. managers and consultants met with the contractors to develop an
agreement on what to do in the immediate situation and how the contractors would
operate going forward.
Under the agreement, the factories agreed to continue to pay the already employed
underage workers their salaries and benefits while they attended school and offer them
full-time jobs when they reached the legal working age. LS&CO. agreed to pay for the
students tuition and books. If there was no room in the nearby public school, LS&CO.
and the factories would rent space and hire a teacher for the students.
The factories also agreed that going forward, their personnel would require any youth
who applies for a job to present a school certificate stating that the applicant is 15 years
old or older. In the event an applicant appears much younger, a dental examination may
be used to establish the worker’s age.
Our approach to this difficult situation earned LS&CO. the praise of Bangladeshi and
U.S. government officials, academics and several nongovernmental organizations
(NGOs). Subsequently, the Bangladesh Garment Manufacturers and Exporters
Association along with other groups set aside approximately $1 million for the education
of about 75,000 underage girls who previously worked in factories.
(Source: https://www.levistrauss.com/wp-content/uploads/2019/03/Case-Study_Child-Labor-in-
Bangladesh.pdf)