Teamwork and Collaboration Student Notes
Teamwork and Collaboration Student Notes
Teamwork and Collaboration Student Notes
Teamwork Segment
1. Teamwork
• Is the cooperative action of a group of people in order to achieve a
goal
• Is often a _____________ part of business, as it is often necessary for
colleagues to work well together
• Involves people _____________ with each other, using their individual
skills and providing constructive feedback, despite any personal
conflict between individuals
2. Advantages of Teamwork
• Include:
– providing wide variety of talents which can be used to accomplish
a task
– generating more ideas for solutions and options to solve problems
– improving communication skills
– _____________ listening skills
– detecting problems faster
– strengthening bonds between team members
– providing _____________ to different points of view
3. Disadvantages of Teamwork
• Includes:
– slowing down _____________ process due to discussion and
disagreements
▪ especially in large teams
– challenging employees who prefer working _____________ or
are not comfortable working with others
– allowing some team members to do less work than others
4. Collaboration
• Is the act of working effectively with others to achieve a common goal
• Is _____________ for a team to be successful
• Is built on trust, which is accomplished through honesty,
_____________, consistency and respect
6. Teamwork in Classrooms
• Begin to teach students how to function in a _____________
environment
• Is the first step in preparing students for cooperation in the workforce
• Promotes _____________ discussions among students, encouraging
differences in opinion
7. Teamwork in Workplaces
• Creates a more efficient work environment
• Gives leaders and managers a collaborative _____________ into new
solutions and opportunities for a company
• Requires work and team roles to be clearly recognized
• Encourages support and _____________ in staff members
8. Teamwork in Communities
• Delivers services and set community goals through partnering with
local businesses, _____________ institutions and nonprofit groups
• Builds a _____________ environment for community members
• Can help support families who are struggling financially
2. Skills
• Are the knowledge and abilities one _____________ throughout life
• Can be learned, but must be practiced in order to remain viable –
example:
• a person may have learned how to use a _____________ computer
program, but have not used it in a while, so they will need to practice
using it again
3. Talents
• Are natural abilities an individual is born with
• Can be enhanced with practice, but regardless of practice, individuals
will always exhibit a _____________ level of ability – example:
• a person might be a naturally _____________ singer
4. Teams
• Should use each team member’s skills and talents to the best of their
ability
– for example:
▪ if a person is assigned a task which is more _____________
by one team member versus another, managers can easily
assign tasks based on what they know about each team
member and their _____________ and talents
5. Emotional Intelligence
• Is the ability to understand and express one’s own emotions
• Allows individuals to _____________
– empathy allows one to understand the feelings of others
• Assists in handling _____________ by understanding deeper emotional
drives
7. Emotional Intelligence
• Is _____________ after in team members
• Contributes to _____________ leadership skills and effective
communication
Team Tidbit: “If everyone is moving forward together, then success takes
care of itself.” - Henry Ford
8. Personality Types
• Are used to describe personality traits which individuals
express • Include many different _____________ – the
four most common are:
• driver
• analytical
• expressive
• _____________
14. Leadership
• Is the ability and process of motivating people toward a common goal
• Is the ability and process of affecting the thoughts and behaviors of
others
• Involves the following:
– acting on opportunities
– _____________ up to problems and mistakes
– showing _____________
– learning new skills
2. Team Facilitators
• Make sure the leader’s priorities are identified
• Direct team discussions
• Promote _____________ understanding
• Encourage full participation of all team members
• Foster _____________ solutions
• Offer ideas or judgements to help move the team forward
3. Team Roles
• Are the designated roles which depend on the goals of the group
• Include:
– task roles
– maintenance roles
– _____________ roles
4. Task Roles
• Help get the jobs done
• Include:
– initiators
– opinion and fact _____________
– opinion and fact givers
– recorders
– _____________
– summarizers
5. Initiators
• Start group and team meetings
• Help direct the team during changes
• Are often the leaders of the team
• Suggest new ideas
• _____________ ambiguity in decision making
• Evaluate the work of the group based on _____________ criteria
8. Recorders
• Are the _____________ of the team
• Take minutes or _____________ notes during meetings
10. Summarizers
• Do not add much information or _____________ to the group
• Provide a _____________ of thing which have been discussed
12. Gatekeepers
• Try to make it possible for other members to make _____________
• Keep communication _____________ open among team members
13. Observers
• Act as the mediators of the group
• Help solve conflicts which _____________ between team members
• _____________ the different points of view of the team
14. Supporters
• Are also called encouragers
• Provide support to team members by using _____________ like the
following:
– “Yes, I think you have a good point.”
– “Your thoughts were really helpful.”
• _____________ upon the ideas of others
17. Blockers
• Reject ideas of others by taking a negative stand on any issue
presented
• Refuse to _____________ as a team
• Should be handled by asking the group’s opinions on the blocker’s
stand or asking the _____________ to explain their stand
18. Aggressors
• Attack other team members by using insulting or negative comments
• Struggle for status by _____________
• Should be handled by asking them for positive ideas or try to make a
positive _____________ from their idea
21. Deserters
• Keep to themselves, withdrawing from the team’s discussions
• Are indifferent and _____________
• Usually engage in _____________ conversations
• Should be handled by making eye contact with them or asking them if
they wish to share with the team