Teamwork and Collaboration Student Notes

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Teamwork & Collaboration -Student Notes

Directions: Fill in the blank.


Essential Question: How can I improve my team-building skills?

Teamwork Segment
1. Teamwork
• Is the cooperative action of a group of people in order to achieve a
goal
• Is often a _____________ part of business, as it is often necessary for
colleagues to work well together
• Involves people _____________ with each other, using their individual
skills and providing constructive feedback, despite any personal
conflict between individuals

2. Advantages of Teamwork
• Include:
– providing wide variety of talents which can be used to accomplish
a task
– generating more ideas for solutions and options to solve problems
– improving communication skills
– _____________ listening skills
– detecting problems faster
– strengthening bonds between team members
– providing _____________ to different points of view

3. Disadvantages of Teamwork
• Includes:
– slowing down _____________ process due to discussion and
disagreements
▪ especially in large teams
– challenging employees who prefer working _____________ or
are not comfortable working with others
– allowing some team members to do less work than others

Accompanies: Teamwork & Collaboration


Teamwork & Collaboration -Student Notes

4. Collaboration
• Is the act of working effectively with others to achieve a common goal
• Is _____________ for a team to be successful
• Is built on trust, which is accomplished through honesty,
_____________, consistency and respect

5. Settings for Teamwork


• Include the following:
– classroom
– _____________
– community
Team Tidbit: “Alone we can do so little; together we can do so much.”
- Helen Keller

6. Teamwork in Classrooms
• Begin to teach students how to function in a _____________
environment
• Is the first step in preparing students for cooperation in the workforce
• Promotes _____________ discussions among students, encouraging
differences in opinion

7. Teamwork in Workplaces
• Creates a more efficient work environment
• Gives leaders and managers a collaborative _____________ into new
solutions and opportunities for a company
• Requires work and team roles to be clearly recognized
• Encourages support and _____________ in staff members

8. Teamwork in Communities
• Delivers services and set community goals through partnering with
local businesses, _____________ institutions and nonprofit groups
• Builds a _____________ environment for community members
• Can help support families who are struggling financially

Accompanies: Teamwork & Collaboration


Teamwork & Collaboration -Student Notes
9. Obstacles to Teamwork
• Include the following:
– poor planning
– lack of _____________
– no _____________ focus
– no clarity
– not capable of dealing with conflict

10. Overcoming Teamwork Obstacles


• Can be accomplished by:
– being prepared
– allowing extra time for questions and discussion
– creating activities to _____________ team members
– asking direct questions to specific members
– knowing team members’ _____________, weaknesses and
leadership styles

11. Successfully Managing a Team


• Includes the following actions:
– having a plan
– knowing team _____________
– communicating
– being _____________
– managing risks
– reviewing meetings

Individual Skills, Style & Roles Segment


1. Teams
• Are also known as multidisciplinary teams, which are teams comprised
of individuals with different skills, talents, _____________ and roles
– in order to be successful, individuals need to understand what each
member can _____________ to a team by identifying their skills
and talents
Team Tidbits: “In union there is strength.” - Aesop

Accompanies: Teamwork & Collaboration


Teamwork & Collaboration -Student Notes

2. Skills
• Are the knowledge and abilities one _____________ throughout life
• Can be learned, but must be practiced in order to remain viable –
example:
• a person may have learned how to use a _____________ computer
program, but have not used it in a while, so they will need to practice
using it again

3. Talents
• Are natural abilities an individual is born with
• Can be enhanced with practice, but regardless of practice, individuals
will always exhibit a _____________ level of ability – example:
• a person might be a naturally _____________ singer

4. Teams
• Should use each team member’s skills and talents to the best of their
ability
– for example:
▪ if a person is assigned a task which is more _____________
by one team member versus another, managers can easily
assign tasks based on what they know about each team
member and their _____________ and talents

5. Emotional Intelligence
• Is the ability to understand and express one’s own emotions
• Allows individuals to _____________
– empathy allows one to understand the feelings of others
• Assists in handling _____________ by understanding deeper emotional
drives

Accompanies: Teamwork & Collaboration


Teamwork & Collaboration -Student Notes
6. People with Emotional Intelligence
• Are typically _____________
• Understand emotional language and signals
• Can keep calm in a crisis and help others do the same
• Know how to convey _____________ with the correct amount of
emotion

7. Emotional Intelligence
• Is _____________ after in team members
• Contributes to _____________ leadership skills and effective
communication
Team Tidbit: “If everyone is moving forward together, then success takes
care of itself.” - Henry Ford

8. Personality Types
• Are used to describe personality traits which individuals
express • Include many different _____________ – the
four most common are:
• driver
• analytical
• expressive
• _____________

Accompanies: Teamwork & Collaboration


Teamwork & Collaboration -Student Notes
9. Driver Personality Type
• Is exemplified by:
– individuals who are action-oriented and often concerned with
results than people
– good communicators who are _____________ at telling
individuals what they want and when they want it, but are often
not the best listeners
• Is commonly described by these terms:
– decisive
– direct
– _____________
– risk taker
– competitive
– independent
– demanding

10. Analytical Personality Type


• Is exemplified by:
– individuals who are _____________ and often concerned with
facts than people
– skilled organizers and analyzers of information who are often
good with detail and appreciative of structure
• Is commonly described by these terms:
– precise
– orderly
– deliberate
– cautious
– logical
– _____________
– controlled

Accompanies: Teamwork & Collaboration


Teamwork & Collaboration -Student Notes
11. Expressive Personality Type •
Is exemplified by:
– individuals who are expression-oriented and enjoy coming up with
ideas and sharing them with others
– social butterflies who like to express themselves verbally
– can be seen as dramatic
– good _____________, but often poor at following through or
making decisions
• Is commonly described by these terms:
– verbal
– motivating
– enthusiastic
– charming
– influential
– _____________
– animated

12. Amiable Personality Type


• Is exemplified by:
– individuals who are people-oriented and can be very concerned
with how people get along
– often do not enjoy dealing with hard facts and impersonal details
– making decisions based on how a person _____________ versus
facts
• Is commonly described using these terms:
– loyal
– sympathetic
– _____________
– supportive
– patient
– considerate
– trusting

Accompanies: Teamwork & Collaboration


Teamwork & Collaboration -Student Notes
13. Learning Styles
• Are used to describe how learners gather, interpret, organize and
process information
• Include the following:
– diverging
• feeling and watching
– assimilating
• _____________ and thinking
– converging
• _____________ and thinking
– accommodating
• doing and feeling

14. Leadership
• Is the ability and process of motivating people toward a common goal
• Is the ability and process of affecting the thoughts and behaviors of
others
• Involves the following:
– acting on opportunities
– _____________ up to problems and mistakes
– showing _____________
– learning new skills

15. Leadership Styles


• Include the following:
– autocratic
– bureaucratic
– democratic
– laissez-faire
– _____________
– transformational

Accompanies: Teamwork & Collaboration


Teamwork & Collaboration -Student Notes

16. Autocratic Leadership


• Is also known as authoritarian leadership
• Is when a leader has all of the power and _____________ authority
• Is best used when one has new staff or there is limited time left for a
project_____________ or fearful

17. Bureaucratic Leadership


• Is when everything is done according to the plan
• Is best used when one is performing _____________ tasks or work
involving money
• Should not be used when teams rely _____________ on creativity and
flexibility

18. Democratic Leadership


• Is a _____________ style which allows team members to be included
in the decision-making process
• Is best used when trying to increase team member productivity and
motivation
• Should not be used when a team cannot _____________ mistakes or
during a crisis

19. Laissez-Faire Leadership


• Is French for “let it be”
• Is when a leader gives little to no _____________ to team members,
but provides support
• Is best used when staff are highly _____________, trustworthy and
experienced
• Should not be used when team members do not manage their time
well or have no prior skills or knowledge for the job

Accompanies: Teamwork & Collaboration


Teamwork & Collaboration -Student Notes
20. Transactional Leadership
• Is when the leader rewards work or _____________ members for not
working
• Is best used in a crisis or with difficult team members
• Should not be used when there are _____________ tasks to
accomplish

21. Transformational Leadership


• Is also called charismatic leadership
• Is when the leader is a _____________ and appeals to a team’s ideals
and values
• Is best used when leaders are trying to encourage a sense of purpose
• Should not be used when team members are _____________ out from
the leader’s constant enthusiasm

22. Great Leaders


• Exhibit more than one leadership style
• Focus on the individuals within their team and listen to their problems
• Are willing to own up to their _____________
• Create and _____________ goals

23. Team Styles


• Include the following:
– driver
– enthusiast
– _____________
– affiliator

Accompanies: Teamwork & Collaboration 1


Teamwork & Collaboration -Student Notes

24. The Driver of the Team


• Takes charge of the team
• Is influential in making decisions
• Has strengths which include being:
– determined
– _____________
• Has weaknesses which include being:
– dominating
– impatient
– _____________

25. The Enthusiast of the Team


• Encourages the group
• Specializes in social situations
• Has strengths which include being:
– _____________
– innovative
• Has weakness which include being:
– opinionated
– _____________

26. The Analyzer of the Team


• Structures the team’s ideas and keeps the team organized
• Has strengths which include being:
– industrious
– _____________
– methodical
• Has weaknesses which include being:
– _____________
– critical

Accompanies: Teamwork & Collaboration 1


Teamwork & Collaboration -Student Notes
27. The Affiliator of the Team
• Is open for changes and a team player
• Has strengths which include being:
– cooperative
– supportive
– _____________
• Has weaknesses which include: – conforming
– hides _____________ feelings

Working in Teams Segment


1. Team Leaders
• Are the managers or CEOs of the team
• Set goals
• Select team members
• Select _____________
• _____________ and host meetings
• Are open to all ideas from team members
– determine best course of action
Team Tidbit: “The strength of the team is each individual member. The
strength of each member is the team.” - Phil Jackson

2. Team Facilitators
• Make sure the leader’s priorities are identified
• Direct team discussions
• Promote _____________ understanding
• Encourage full participation of all team members
• Foster _____________ solutions
• Offer ideas or judgements to help move the team forward

3. Team Roles
• Are the designated roles which depend on the goals of the group
• Include:
– task roles
– maintenance roles
– _____________ roles

Accompanies: Teamwork & Collaboration 1


Teamwork & Collaboration -Student Notes

4. Task Roles
• Help get the jobs done
• Include:
– initiators
– opinion and fact _____________
– opinion and fact givers
– recorders
– _____________
– summarizers

5. Initiators
• Start group and team meetings
• Help direct the team during changes
• Are often the leaders of the team
• Suggest new ideas
• _____________ ambiguity in decision making
• Evaluate the work of the group based on _____________ criteria

6. Opinion & Fact Seekers


• Ask _____________ questions about the tasks of the team
• Seek _____________ on team members’ opinions

7. Opinion & Fact Givers


• Volunteer information and answer questions about the tasks of the
team
• Willingly give opinions about the _____________ discussed
• Ask relevant and _____________ questions

8. Recorders
• Are the _____________ of the team
• Take minutes or _____________ notes during meetings

Accompanies: Teamwork & Collaboration 1


Teamwork & Collaboration -Student Notes
9. Elaborators
• Are also called _____________
• Give examples to develop meaning when developing goals and tasks
of a team
• Try to _____________ the outcome of a suggested proposal

10. Summarizers
• Do not add much information or _____________ to the group
• Provide a _____________ of thing which have been discussed

11. Maintenance Roles


• Include:
– _____________
– observers
– supporters
– tension relievers

12. Gatekeepers
• Try to make it possible for other members to make _____________
• Keep communication _____________ open among team members

13. Observers
• Act as the mediators of the group
• Help solve conflicts which _____________ between team members
• _____________ the different points of view of the team

14. Supporters
• Are also called encouragers
• Provide support to team members by using _____________ like the
following:
– “Yes, I think you have a good point.”
– “Your thoughts were really helpful.”
• _____________ upon the ideas of others

Accompanies: Teamwork & Collaboration 1


Teamwork & Collaboration -Student Notes
15. Tension Relievers
• Are often called “the _____________”
• Allow the group to let off stress by _____________ or talking to
individuals

16. Dysfunctional Roles


• Include:
– blockers
– _____________
– recognition seekers
– dominators
– deserters
Team Tidbits: “It takes two flints to make a fire.” - Louisa May Alcott

17. Blockers
• Reject ideas of others by taking a negative stand on any issue
presented
• Refuse to _____________ as a team
• Should be handled by asking the group’s opinions on the blocker’s
stand or asking the _____________ to explain their stand

18. Aggressors
• Attack other team members by using insulting or negative comments
• Struggle for status by _____________
• Should be handled by asking them for positive ideas or try to make a
positive _____________ from their idea

19. Recognition Seekers


• Seek to gain attention in an exaggerated manner
• Usually _____________ of past accomplishments
• Should be handled by _____________ their comments to the group for
the other team members’ opinions

Accompanies: Teamwork & Collaboration 1


Teamwork & Collaboration -Student Notes
20. Dominators
• __________ authority to manipulate the team or members of the team
• _____________ the contributions of others
• Should be handled by making each team member contribute in turns

21. Deserters
• Keep to themselves, withdrawing from the team’s discussions
• Are indifferent and _____________
• Usually engage in _____________ conversations
• Should be handled by making eye contact with them or asking them if
they wish to share with the team

Now it is time to answer the Essential Question: How can I improve my


team-building skills?
__________________

Accompanies: Teamwork & Collaboration 1

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