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    Caroline Tade Resume

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    api-650165114
    Caroline Tade has over 10 years of experience in non-profit organizations focusing on animal welfare, customer service, and program management. She currently serves as the Off-Site Adoption & Retail Supervisor at Arizona Humane Society where she oversees operations, hiring and training, and works to increase adoptions and revenue. Her skills include supervision, inventory management, critical thinking, and problem solving. She is pursuing a Bachelor's degree in Organizational Leadership and has received certifications in Nonprofit Management and Animal Welfare.

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    Caroline Tade Resume

    Uploaded by

    api-650165114
    29 views2 pages
    Caroline Tade has over 10 years of experience in non-profit organizations focusing on animal welfare, customer service, and program management. She currently serves as the Off-Site Adoption & Retail Supervisor at Arizona Humane Society where she oversees operations, hiring and training, and works to increase adoptions and revenue. Her skills include supervision, inventory management, critical thinking, and problem solving. She is pursuing a Bachelor's degree in Organizational Leadership and has received certifications in Nonprofit Management and Animal Welfare.

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    Caroline Tade has over 10 years of experience in non-profit organizations focusing on animal welfare, customer service, and program management. She currently serves as the Off-Site Adoption & Retail Supervisor at Arizona Humane Society where she oversees operations, hiring and training, and works to increase adoptions and revenue. Her skills include supervision, inventory management, critical thinking, and problem solving. She is pursuing a Bachelor's degree in Organizational Leadership and has received certifications in Nonprofit Management and Animal Welfare.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    29 views2 pages

    Caroline Tade Resume

    Uploaded by

    api-650165114
    Caroline Tade has over 10 years of experience in non-profit organizations focusing on animal welfare, customer service, and program management. She currently serves as the Off-Site Adoption & Retail Supervisor at Arizona Humane Society where she oversees operations, hiring and training, and works to increase adoptions and revenue. Her skills include supervision, inventory management, critical thinking, and problem solving. She is pursuing a Bachelor's degree in Organizational Leadership and has received certifications in Nonprofit Management and Animal Welfare.

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    CAROLINE TADE

    PROFESSIONAL SUMMARY

    A driven, motivated, enthusiastic individual who has gained knowledge on non-profit organizations, daily
    operations, training, and leadership skills for the past ten years. Skilled in providing an excellent customer
    experience, program management, animal welfare, training, and inventory Management. Strong community and
    social services professional who enjoys working independently or collaborating with others to create new and
    innovative ideas that lead toward organizational excellence.

    SKILLS

     Delegation and Supervision  Inventory Management


     Teamwork and Collaboration  Critical Thinking
     Communication  Time Management
     Purchasing  Attention to detail
     Customer Service  Problem Solving Skill

    EXPERIENCE

    Arizona Humane Society


    Off-Site Adoption & Retail Supervisor
    October 2012-Present

     Supervisor for one off-site pet adoption facility, a small retail store, and e-commerce store. Responsible
    for ensuring efficient operations, quality process and procedures, and determining strategies to achieve
    revenue goals for both adoption facility and retail/e-commerce stores.
     Responsible for the hiring, onboarding, and training of new employees at off-site adoption facility.
     Conduct all phone interviews and in person interviews for off-site positions to determine behavioral and
    cultural fits.
     Familiar with applicant tracking systems; specifically, Applicant Pro.
     Knowledge of procurement and the obtaining of employee uniforms, retail merchandise, and operational
    supplies.
     Support diversity initiatives and work to discover new and innovative ways to recruit diverse candidates.
     Supported the creation of job postings for off-site adoption location and helped update postings as
    needed.
     Locked in a variety of grant funding ranging from $2,500-$75,000 that helps the organization achieve its
    mission and vision. This is done through identifying strategic approaches that help achieve this goal
     
    such as increasing adoption appointments and working with the marketing team to highlight pets
    available for adoption.
     Creates and updates all standard operating procedures (SOP) for offsite adoptions, retail, and online
    procedures.
     Responsible for tracking retail sales and inventory to ensure accurate account of merchandise and
    monitor and analyze trends.
     Assisted with creating and implementing programs that helped to increase adoptions and volunteer staff.
     Monitor programs to determine process updates and improvements.
     Utilize feedback from National promotor surveys to make changes or updates that provide an excellent
    experience for internal and external customers.
     Created a new Ecommerce store and responsible for collaboration with the marketing team to increase
    online sales.
     Created training manuals and online learning material for retail, adoption, and e-commerce training.
     Collaborate with multiple departments to ensure wellness of animals, engage volunteers, and staff,
    and educate the community of our mission.
     Member of the rebranding committee and took lead with launching new employee uniforms for an
    organization of 300+ employees.
     Served on the Party Planning Committee as secretary and co-chair to help create and execute various
    activities, celebrations, and year end events to help celebrate the employees and volunteers.

    EDUCATION

     Phoenix College-Associate in Science, Forensic Science

     Associate for Animal Welfare-Nonprofit Management Certification 2021

     Arizona State University-Bachelor of Art-Organizational Leadership, Minor-Project Management


    Spring 2023

    VOLUNTEER OPPORTUNITY

     Phoenix Children’s Hospital-Community Volunteer, December 2019-December 2020

     Office of the Medical Examiner-Admitting Department, August 2020-December 2020

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