Isabel Escobar Flores, MBA: Professional Experience

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Isabel Escobar Flores, MBA

iescof005@gmail.com • (949) 439-2102 • Orange County, CA • linkedin.com/in/Isabel-EscobarFlores

Professional Experience Education

Akey Group | Irvine, CA August 2021


Business Analyst & Strategist May 2022 - Present. California Baptist
University
• Manages data for both company and brand, including acquisition, deliverables, engagement, KPIs, Master of Business
NPS, sales, etc. Administration
• Performs financial forecasting, annual business plan, and rolling plan, variance analysis between (MBA)
actual versus forecast to best assess strategic decision alternatives
June 2020
• Increased company's revenue and SEO marketing by 25% and 5%, respectively University of California,
• Manages all aspects of Google and Amazon Ad accounts, including optimizing ad campaigns and Riverside
landing pages, whilst continuously analyzing data to ultimately increase their ROI B.A. Public Policy
• Creates high-level presentations based on qualitative and quantitative analyses of ads, customer
May 2018
acquisition and retention rates, and other deliverables to propose and implement new strategies to Saddleback College
improve lift and ROI A.S. Biological
• Streamlined internal business systems and standardized reporting metrics, resulting in efficient Sciences
data collection and a 30% reduction in turnaround time A.S. Chemistry/
• Measures and enhances applications and ease of web use for consumers Natural Sciences &
Mathematics
Omni Metal Finishing, Inc. | Fountain Valley, CA
Executive Assistant to President & CEO Nov 2022 - May 2022. Skills
• Maintained 100% confidentiality of all communications, financial data, and documentation,
Hard Skills
including government certifications, such as ITAR, Nadcap, and ISO 9001
• Implemented 5+ new processes and procedures that increased operational efficiency by 70% Digital Marketing
• Developed and implemented complex and varying policies, practices, forms, and procedures Google Analytics
Email Marketing
while maintaining record retention
Content Management
• Oversaw and reviewed non-disclosure agreements and other legal documents Search Engine
• Collaborated with 5+ staff to complete over 10 operational and compliance projects Marketing
• Improved the standard of appointments allowing sales staff to increase overall sales by over 15% (SEM)
Search Engine
Ambulnz, LLC. | Fountain Valley, CA Optimization (SEO)
Dispatcher Jan 2018 - Dec 2021. Marketing Strategy
Google AdWords
• Designated hospital dispatcher; coordinated, organized, and managed call distribution while
Certification
practicing efficient time management in a stressful environment
• Recognized for effectively and efficiently communicating and collaborating during emergent Soft Skills
situations which led to an increase of 23% efficiency within the hospital Data Analytics
• Addressed any patient and medical staff issues and provided resolutions to problems that are Content Strategy
within the scope of practice Google Ads
• Designed an Excel reporting template and presented reports to further improve productivity andAmazon Ads
facilitated decision-making processes Pay Per Click (PPC)
Social Media
La Rue Du Chocolat | Laguna Beach, CA Microsoft Office 365:
Store Manager Jan 2014 - Apr 2018. Excel, OneNote,
PowerPoint, Visio,
• Promoted within 6 months of employment due to strong performance and organizational impact Word, Adobe Pro
• Managed 10-12 employees and projects in alignment with operational and organizational goals, Tableau
increasing revenue by 22% Canva
• Doubled new customer acquisition by improving the company's presence on social media
Previous Experience Languages
Student Assistant / Intern UCR School of Medicine, Riverside, CA 2019 - 2021. Bilingual - Native:
English & Spanish
Mathematics Tutor Saddleback College, Mission Viejo, CA 2014 - 2019.

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