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    SK2022CV

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    Simone Kerr
    Simone Kerr is seeking an office administration or customer service role. She has 15 years of experience in office administration, management, customer service, and education. Her skills include excellent communication, time management, training staff, meeting deadlines, and working effectively in teams. Her experience includes roles as an education support officer, real estate administration support officer, events medic, and aquatic facilities manager. She is proficient in Microsoft Office, databases, and accounting software.

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    SK2022CV

    Uploaded by

    Simone Kerr
    22 views5 pages
    Simone Kerr is seeking an office administration or customer service role. She has 15 years of experience in office administration, management, customer service, and education. Her skills include excellent communication, time management, training staff, meeting deadlines, and working effectively in teams. Her experience includes roles as an education support officer, real estate administration support officer, events medic, and aquatic facilities manager. She is proficient in Microsoft Office, databases, and accounting software.

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    Simone Kerr is seeking an office administration or customer service role. She has 15 years of experience in office administration, management, customer service, and education. Her skills include excellent communication, time management, training staff, meeting deadlines, and working effectively in teams. Her experience includes roles as an education support officer, real estate administration support officer, events medic, and aquatic facilities manager. She is proficient in Microsoft Office, databases, and accounting software.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    22 views5 pages

    SK2022CV

    Uploaded by

    Simone Kerr
    Simone Kerr is seeking an office administration or customer service role. She has 15 years of experience in office administration, management, customer service, and education. Her skills include excellent communication, time management, training staff, meeting deadlines, and working effectively in teams. Her experience includes roles as an education support officer, real estate administration support officer, events medic, and aquatic facilities manager. She is proficient in Microsoft Office, databases, and accounting software.

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    MS.

    SIMONE KERR
    4 Golf Links Rd Glen Innes
    M:0421 351 649
    E: simonek@live.com.au

    OBJECTIVE

    The key attributes I have obtained over the past 15 years in Office Administration, Managerial, Customer
    service and Education Department appointments have been: excellent communication skills
    and interpersonal skills, outstanding time management skills, I speak with confidence and am
    courteous always in a culturally diverse community. I have the capability to work under supervision or on
    my own. I have offered training packages for staff members that were under my supervision and ensured
    that their skills were updated and maintained throughout my managerial and administration.

    I am task orientated with strong organisation skills to meets deadlines set by others or myself, I have
    always prioritised workloads and am an effective team member in a high work volume environment.

    Example1: Narrabri Public / High School & West Bathurst School employed as a behavioural manager
    & learning support officer, under the supervision and direction of a teacher, assist in classroom
    activities, school routines, and the care and management of students with special needs.

    Example2: Hennessy Real Estate Administration Support Officer, front of house customer service and
    admin duties which includes contracts, notices & breaches.

    OUTLINE

    Narrabri Hennessy Real-Estate Admin Support Officer Experience:

    Since Oct 2021, I have had the experience working with a diverse cliental base not only age & gender but
    culturally diverse in the rental & property management industry. In my role I delivered results in
    judicious manner as well as full understanding of the duties involved in this role. I have advance
    computer skills in, MS systems, office & other software systems & I hold a
    current unblemished NSW Driver’s License.

    Education Support Officer Experience:


    For the past 5 years I have been working as a casual Learning Support Officer in NSW Education under
    the supervision of class teacher. I have worked with various disabilities & behavioural concerns, 1 on 1
    or group literacy & mathematical support.
    Office Manager Experience:

    I have acquired knowledge over the past 15 years that has equipped me with proficiency in
    research, business writing, and case management & client relations. My skills are Training & Assessing
    of skills-based training packages, accurate database management, organisational, technical & analytical
    skills while handling confidential information & identifying system improvements with ease. I also have a
    solid understanding of computing and technology-based skills including competence in multiple software
    applications, website design (HTML), Ad word, hosting, networking & social media & my typing speed is
    75wpm with accuracy of 95%.

    Behavioural Interventionist & Modification:


    Past 7 years have provided behavioural modification in capacity of Clinical Hypnotherapist & behavioural
    interventionist. I am competent in my manner & accordance with clinically therapeutic services
    procedures & protocols.

    EDUCATION

    Associate Diploma Clinical Hypnotherapy {2019}


    HTCA
    Gold Coast

    Certificate 111 & IV, Paramedical Science [2016]


    Wilson one Medics - Perth, SA, Australia
    Certified First Aide
    Certified Advance Resus
    Emergency Medical Team

    Certificate IV, Management [2014]


    Frontline Management - Narrabri, NSW, Australia
    Coursework in Business Administration and Management

    Basic core components, Accounting [2012]


    MYOB Workshop - Brisbane, Qld, Australia
    Emphasis in Business Administration
    XERO - 2016

    EXPERIENCE

    Clinical Hypnotherapy (TD)

    Working with a wide demographic client base through a Clinical application age ranging from 7-80 years
    of age, delivering clinical results which vary upon individual basis I have a full understanding of the duties
    involved in this role. I have advance computer skills in reporting & managerial systems, MYOB & advance
    skills in therapeutic counselling approaches.

    2
    Administration Officer (2021- Current)
    Narrabri Hennessy Real Estate, NSW
    P-Part time Contract
    Managed the receptionist area, including greeting visitors & responding to telephone and in-person
    requests for information. Maintained the front desk & reception area in a neat & organised fashion. Made
    copies, sent faxes & handled all incoming & outgoing correspondence. Organised files, check lease
    packs & MAA for landlords, compiled reports & scanned documents. Maintained spreadsheets using
    advanced Excel functions & calculations to develop reports. Verified that information in the computer
    system was up to date & accurate, compiled information for special reports. Completed – contracts,
    terminations, breaches, and other notices to tenants. Did well fare checks on tenants & helped with
    renewals, vacates, maintenance, key allocations (key where). Systems used: Property Tree, Property Me,
    App Tracker, Air table, ADL Forms etc.

    Youth Support Worker (Feb2018)

    Live Better - Bathurst & Orange

    Working with a diverse client base aged 8-18 years of age, delivering results as well as full understanding
    of the duties involved in this role. I have advance computer skills in Online reporting systems.

    Events Medic (Feb 2016)


    Beneficial Safety & Sub-contractor- Narrabri & Bathurst
    Travelling medic for various events in an around Orana & Northwest region mostly
    weekends. Administered triage & first aid medical attention to event participants, most events are sole
    medical Officer but have worked in 2 up team events range from low risk to high-risk events. Hand over
    IMIST to NSW ambulance paramedics for transfers to hospital, driven, stocked & maintained company
    ambulances & patient transport vehicles & First Aid Training.

    Education Department (Dec 2016 to Dec 2020)


    Narrabri High School – LSO Narrabri, NSW
    Narrabri Public School - LSO Narrabri, NSW
    Contract (4-5 days week, year by year)
    School learning support officers, under the supervision and direction of a teacher, assist in classroom
    activities, school routines, and the care and management of students with special needs.
    • Implementing individual education programs (IEPs)
    • Provide opportunities for students to develop personal, social, independent, living and pre-
    vocational skills
    • Attend to the personal care needs of students, &
    • Operate audio-visual aids, duplicating, issuing learning materials and clerical duties.

    Education Department (Sept 2018)


    West Bathurst Public School - LSO Bathurst, NSW
    Casual on call contract
    School learning support officers, under the supervision and direction of a teacher, assist in classroom
    activities, school routines, and the care and management of students with special needs. (As above dot
    points)

    3
    TEMP / Casual WORK
    Administration Officer (2016 to 2016)
    ITC – Temp workNarrabri, NSW
    Temp agency work – 6weeks
    Managed the receptionist area, including greeting visitors & responding to telephone and in-person
    requests for information. Maintained the front desk & reception area in a neat & organised fashion. Made
    copies, sent faxes & handled all incoming & outgoing correspondence. Organised files, developed
    spreadsheets, faxed reports & scanned documents. Created files & maintained MYOB, staff wages XERO
    & banking. Standardised department filing system to increase efficiency. Verified that information in the
    computer system was up to date & accurate, compiled statistical information for special reports.

    Administration Officer (2015 to 2016)


    Hawkins Civil Construction - Wee Waa, NSW
    Temp contract
    Managed the receptionist area, including greeting visitors & responding to telephone and in-person
    requests for information. Maintained the front desk & reception area in a neat & organised fashion. Made
    copies, sent faxes & handled all incoming & outgoing correspondence. Organised files, developed
    spreadsheets, faxed reports & scanned documents. Created & maintained spreadsheets using advanced
    Excel functions & calculations to develop reports & Standardised department filing system to increase
    efficiency. Verified that information in the computer system was up to date & accurate, compiled
    statistical information for special reports.

    Aquatic Facilities Manager (2012 to 2014)


    Narrabri Shire Council - Narrabri, NSW
    Learning & Development Training packages in Aquatic format (Austswim + aqua aerobics)
    Installed equipment & systems on time & on schedule. Maintained systems involving hazardous
    chemicals, gases & liquids. Analysed & interpreted & data from facilities equipment. Managed team of up
    to 14 professional lifeguards & admin staff. Built financial model for new business unit & created financial
    plan covering 12mth period & projecting 50% growth. Increased profits by developing, initiating, &
    managing Austswim program. Initiated program that standardised employee training & led to increase in
    customer satisfaction by 100%, managed both inbound & outbound marketing campaigns to generate
    new business & to support partner & sales teams. Ensured that team member responsibilities were
    defined & understood. Monitored ongoing expenses relative to budget projections. Recruited, retained &
    developed staff. Planned, directed & monitored regulatory operations. Assessed the need for new or
    enhanced systems & applications. Ensured deliverables were within budget, on schedule & of superior
    quality. Reviewed sales price & operating costs. Ensured work was accomplished in a safe manner in
    accordance with established operating procedures & practices. Trained supported users during new
    system implementations & upgrades.

    4
    REFERENCES

    Crystal Gordon. M: 0427 722 231 Hennessy Property Manager

    Tess Lindsay. M: 0429 933 177 Narrabri Public School

    Sarah Wells. M: 0408 845 941 Medic

    Penn Wellington. M: 0418 394 998 Narrabri high School SLSO

    Maddie Cunningham. M: 0458 747 433 Client

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