Continual Improvement of the Quality Management System

General Requirements 4.1

MIS & ISO 9001:2000 Mind Map Processes, sequences, controls, resources monitor, improve, include subcontracted processes

Documentation
requirements 4.2

What’s needed Quality Manual Records

Document
4.2.1 4.2.2 4.2.3
Control 4.2.3

Procedures Requirements Manual (CP-0001), Maintenance of MIS Docs.

Q.M. 4.2.1 (CP-0002), Project Control System (IMS-001), Incoming Correspondence
QAQC-AM001 Quality Records (QAQA-AP001)
Q.M/PROC./W.I.S Control (ADMN-AP002), Outgoing Correspondence Control (ADMN-AP001)
Data Control Procedure (IMS-004)

Management
Responsibility
5
Management Customer Management Policy Objectives Planning
Commitment 5.1 Focus 5.2 Review 5.6 5.3 5.4.1 5.4.2
Define Responsibility, Management Internal
Authority and Communication Representative 5.5.2 Communication 5.5.3
Q.M. 5.1 Q.M. 5.2 General Input Output Q.M. 5.3 Q.M. 5.4.1
Q.M. 5.4.2 5.5.1
5.6.1 5.6.2 5.6.3 Quality Policy Quality Policy

Q.M. 5.5.3
Q.M. 5.5.1 Q.M. 5.5.2 Org. Charts Interface
Management Review Management
Proc. PCS (IMS-001)
CP-0005 Responsibility

Customer
Measurement Satisfaction
Customer Resource Management Resource Measure & Improve Monitor & Improve
Analysis &
Requirements 6 Management 8 8.2
Improvement

Customer Satisfaction Internal Audit Check Processes Check product

8.2.1 8.2.2 8.2.3 8.2.4
Human Infrastructure Work Environment
Resource 6.1
Resources 6.2 6.3 6.4 Material Receiving
Product Guidance Internal Audit Internal Audit
Product CP-0003 Procedure (WHSE-
Realization Notes...QAQA – GN001 Proc. CP-0003
AP001)
Training Procedure (CP-006) Qc Inspection
Q.M. 6.1 HR Manual Q.M. 6.3 H.S.E. Manual
(QCQC-AP001)
Data Analysis Plan Metrics Non-Conforming products
8.4 8.1 8.3 Improvement
8.5

Competence Evaluate Training Awareness Produce what’s wanted Statistical Measurement Control of Non-
7 & Analysis Conforming Products
(QAQA-SA001) QCQC-AP002 Continual Improvement Corrective Action Preventive Action
8.5.1 8.5.2 8.5.3

Guidance Notes...(QAQA- Corrective Action Preventive Action

Production & GN001), Addressing Customer (CP-008) (CP-008)
Customer Design & Purchasing Calibration Service Provision Complaints(CP-0007)
Plan to do it
Related Process Development 7.4 7.6 7.5
7.1
7.2 7.3

Planning 7.3.1
Determine Customer
Inputs 7.3.2 Special Process Identification Preservation
Requirements 7.2.1 Control Property
Outputs 7.3.3 Process Verification Information 7.5.2 7.5.3 7.5.5
Review 7.5.1 7.5.4
Review 7.3.4 7.4.1 7.4.3 7.4.2
Requirements 7.2.2
Verification/
Customer
Validation 7.3.5
Satisfaction 7.2.3
Change 7.3.7

Purchasing Control (PROC-AP001); Operational Process Control QCQC-AP001-2-01; Material Storage &
Confirmation Procedure for Mat’l Receiving Procedure (WHSE-AP001) Material Receiving
Planning Contract Design Engineering Vendor Survey & Audit Proc.(PROC- (OPGN-AP002) (PROJ-AP002) QCQC-AP001-3-01; Preservation
Inspection of Measuring & Material Issue & Return (WHSE-AP003) Procedure
(PROJ-AP002), Review (PROJ-AP003), Control AP002); NBR Procurement Proc. Project Control Planning (PROJ- QCQC-AP001-7; (WHSE-AP002)
Test Equipment Production Related Material Control (WHSE-AP001)
Prop.Prep.Review (ENGN-AP002) (PROC-AP003); SubContracts Control AP001) Planning Schedule, QCQC-AP001-8; Packing, Shipment
(OPIN-AP004) (OPGN-AP004)
Sub.(BIDS-AP001), Proc. (COMM-CC01) ;Mat’l Receiving Rig Refurb Proj. Mgt. Proc. OPGN-AP002-10 & Delivery
QC Inspection Control (QCQC-AP001)
Pre-Award Proc. (WHSE-AP001)Inventory Control (RR-AP001) (OPGN-AP003)
(PASCP-AP001) (WHSE-AP004)