An Inquiry by Email

7 An inquiry by email
Writing a formal email I Explaining what you need I Asking for information
Email
1 Jasmine Goodman from Lowis Engineering is organizing a conference.
Who is she writing to?
From: jasmine.goodman@lowis .com

~I
To: info@a nchorhotels.co. u k
Date: February 7
Subject: Event for Lowis Engineering
Dear Sir or Madam

I am writing to ask about conference facilities at your London hotel.
On May 3, Lowis Engineering is organizing an event for 500 major customers. We would
like to demonstrate some of our equipment and present information about our products to
our guests. Please let me know if your conference facilities are available on this date.
I would be grateful if you could send me information about the presentation equipment,
room sizes and catering facilities in your hotel. Please include a telephone number and a
contact person I can call to discuss details.
I look forward to hearing from you.
Yours faithfully
Jasmine Goodman
Lowis Engineering
30 I Workplace English
An inquiry by email I Unit 7
Did you know?
In American English, when you do not know the name of the person you are writing
to, you begin an email like this To Whom It fvfay Concern and finish Best regards. In
British English you begin Dear Sir or fvfadam and end Yours faithfully, as above.
Understanding
2 Read the email again and choose the best answer A, 8 or C for each
question.
Lowis Engineering is organizing a conference for:
A tourists in London
B company staff
C people it does business with
2 May 3 is the date when:
A Jasmine is writing the email
B the conference will take place
C the hotel says the conference can take place
3 Jasmine wants:
A the name of somebody at the hotel
B to visit the hotel
C to check the costs
Key phrases
Asking for information
I am writing to ask about ... . I would be grateful if you could ... .
- ---- ----- - - -1
We would like to .. . . Please include ....
Please let me know if ... . /look forward to hearing from you.
Practice
3 Join the two parts of the sentences together.
1 Please let me know A to ask you about your prices.
2 I would be grateful if 8 like to organize an event.
3 I am writing c if you can meet me.
4 I look forward to D a photograph of the facilities.
5 We would E meeting you soon . .
6 Please include F you could organize a meeting.
Workplace English 31
4 Put the words in the sentences into the correct order.
your include address Please number telephone and
2 like would to We to invite you presentation a
3 I be grateful could you if send brochure us would a
4 let me is know for this time you possible Please if
5 I forward look to Tuesday seeing on you
5 Read this email from Jasmine to an event management company.

Find and correct the mistake in each numbered line.
Dear Sir or Madam
[1 I I writing to ask if you can organize an event for us in London.

[2] On May 3, Lowis Engineering is organize an event for approximately 500 major
[3] customers and business partners. We will like to demonstrate some of our
equipment and present information about our products to our guests.
[4] Please lets know if this date is possible.
[51 I could be grateful if you could send me information about your services and
[6] prices. Please includes a telephone number and a contact person I can call.
[7] I look forward to hear from you.
Your faithfully
Jasmine Goodman
32 Workplace English
An inquiry by email I Unit 7
Language tip
Use the present continuous tense to talk about what you are doing now,
for example, I am writing to ask about ... and to talk about future plans, for
example , On May 3, Lowis Engineering is organizing .. . .
In formal emails use the uncontracted forms, for example, I am writing ... not I'm
writing ... or I would be grateful ... not I'd be grateful ... .
See page 149 for more information on the present continuous.
Writing
6 Your boss, Joanna Timms, wants you to write an email. Use your notes to
help you. You work for Crayton Car Rentals.
Write to tJ,e Event Mana9erJ Carlton

Hotel.
We need a lar9e room for ovr Annval
General Meetin9 in Nei/J York;
Date; April1'1
Nvmber); )00 9ve>t>
We need information abovt;
1) Room >ize
l) Pre>entation equipment
3) Caterin9
Lf) Co>t>
Workplace English I 33

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7 An inquiry by email

From: jasmine.goodman@lowis .com

Dear Sir or Madam

Did you know?

2 like would to We to invite you presentation a

3 I be grateful could you if send brochure us would a

4 let me is know for this time you possible Please if

5 I forward look to Tuesday seeing on you

5 Read this email from Jasmine to an event management company.

Dear Sir or Madam

[1 I I writing to ask if you can organize an event for us in London.

See page 149 for more information on the present continuous.

Write to tJ,e Event Mana9erJ Carlton

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