VINNO Service Manual - E20 - E10

Service Manual
VINNO E20\VINNO E10
Version 1
Copyright 2012 by VINNO Technology (Suzhou) Co., Ltd

IMPORTANT INFORMATION
This service manual is available in English and Chinese only.
And if a customer’s service provider requires a language
other than English or Chinese, it is the customer’s
responsibility to provide translation services.
此维护手册只使用英文和中文书写。如果非飞依诺公司
的维修人员要求非英文版或者非中文版的维护手册时，
客户需自行负责翻译。
Service manual may be updated or revised from time to

time without written notice.
飞依诺会不时对服务手册进行更新修改，飞依诺没有义
务通知客户。
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Contents
Service Manual............................................................................................................... 1
IMPORTANT INFORMATION ......................................................................................... 1
Contents......................................................................................................................... 2
1 General Information............................................................................................... 1
1.1 Introduction ........................................................................................................ 1
1.1.1 About Vinno ................................................................................................ 1
1.1.2 Product description..................................................................................... 1
1.2 Conventions ........................................................................................................ 3
1.2.1 Conventions used in this book .................................................................... 3
1.2.2 Icons on the machine .................................................................................. 3
1.3 Customer Assistance........................................................................................... 6
1.3.1 Headquarter Service team .......................................................................... 6
1.3.2 Authorized European representative ......................................................... 6
1.4 Contraindication ................................................................................................. 7
1.5 About this manual .............................................................................................. 7
1.5.1 Audience ..................................................................................................... 7
1.5.2 Contents ...................................................................................................... 7
1.5.3 Question or Comments ............................................................................... 8
2 Safety and Precautions .......................................................................................... 9
3 Components and Functions ................................................................................. 11

3.1 Overall block diagram ....................................................................................... 11
3.2 Operator Console ............................................................................................. 12
3.3 Air flow control ................................................................................................. 14
3.4 Main Breaker .................................................................................................... 14
4 Installation ............................................................................................................ 15
4.1 Prepare to install .............................................................................................. 15
4.1.1 Tools required ........................................................................................... 15
4.1.2 Environmental Requirements ................................................................... 15
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4.1.3 Electrical Requirements ............................................................................ 15
4.2 Unpacking ......................................................................................................... 19
4.3 Installation ........................................................................................................ 19
4.3.1 Inspect the system .................................................................................... 20
4.3.2 Assemble and set up ................................................................................. 20
4.3.3 First functional checks .............................................................................. 21
5 Renewable parts (FRU) ........................................................................................ 26

5.1 Top Console parts ............................................................................................. 26
5.2 Main Console parts ........................................................................................... 28
5.2.1 Host assembly and probe module ............................................................ 28
5.2.2 Breaker ...................................................................................................... 31
5.2.3 ACDC ......................................................................................................... 31
5.2.4 Filter .......................................................................................................... 32
5.2.5 Printer box ................................................................................................ 32
5.2.6 Caster ........................................................................................................ 33
5.2.7 Wireless Adaptor (Optional) ..................................................................... 33
5.2.8 Power Cord ............................................................................................... 33
6 Replacement ......................................................................................................... 35
6.1 Important information ..................................................................................... 35
6.1.1 Definition .................................................................................................. 35
6.1.2 Warnings and precautions ........................................................................ 35
6.2 Replace the LCD ................................................................................................ 37
6.2.1 Remove the LCD from the system ............................................................ 37
6.2.2 Reinstall the LCD monitor ......................................................................... 37
6.2.3 Functional checks ...................................................................................... 38
6.3 Replace keyboard ............................................................................................. 39
6.3.1 Remove the keyboard as a whole ............................................................. 39
6.3.2 Remove a certain button .......................................................................... 39
6.3.3 Reinstall the Keyboard .............................................................................. 40
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6.3.4 Functional check ....................................................................................... 40
6.4 Replace the touch panel ................................................................................... 42
6.4.1 Remove the touch panel ........................................................................... 42
6.4.2 Reinstall the touch panel .......................................................................... 42
6.5 Replace the Probe Holder................................................................................. 44
6.5.1 Remove the Probe holder ......................................................................... 44
6.5.2 Reinstall the Probe Holder ........................................................................ 44
6.6 Replace the Speaker ......................................................................................... 45
6.6.1 Remove the speaker ................................................................................. 45
6.6.2 Reinstall the speaker ................................................................................. 45
6.7 Replace the probe Board .................................................................................. 47
6.7.1 Remove the T-main from the system ....................................................... 47
6.7.2 Reassemble the T-Main module ............................................................... 48
6.7.4 Remove the probe board from the system .............................................. 48
6.7.5 Reassemble Probe board .......................................................................... 49
6.8 Replace the host assembly ............................................................................... 51
6.8.1 Remove the host assembly as a whole ..................................................... 51
6.8.2 Reassemble the host assembly ................................................................. 51
6.9 Replace ACDC power module ........................................................................... 53
6.9.1 Remove ACDC from the system ................................................................ 53
6.9.2 Disassemble ACDC .................................................................................... 53
6.10 Replace system fans ......................................................................................... 54
6.11 Replace Bios Battery ......................................................................................... 55
6.11.1 Remove the bios battery........................................................................... 55

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6.11.2 Re-install the bios battery ......................................................................... 55
7 Troubleshooting ................................................................................................... 57
7.1 Steps how to trouble shoot .............................................................................. 57
7.1.1 Identify the symptom................................................................................ 57
7.1.2 Re-create the problem .............................................................................. 60
7.1.3 Isolate the cause ....................................................................................... 60
7.1.4 Develop a solution .................................................................................... 61
7.1.5 Perform a corrective action ...................................................................... 61
7.1.6 Verify that the system works .................................................................... 61
7.1.7 Return the system to the customer and close the call ............................. 61
7.2 Known symptoms, Causes, and Corrective Actions.......................................... 62
7.2.1 Known symptom list ................................................................................. 62
7.2.2 System cannot power up .......................................................................... 62
7.2.3 System cannot boot up ............................................................................. 64
7.2.4 System cannot scan................................................................................... 65
7.2.5 Touch panel works well and LCD monitor has no display......................... 66
7.2.6 LCD monitor works well and touch panel has no display ......................... 66
7.2.7 Keyboard does not work ........................................................................... 67
7.2.8 Low sensitivity in B/CF/PW mode ............................................................. 68
7.2.9 B/CF/PW mode noise ................................................................................ 68
7.3 Artifacts and noises .......................................................................................... 70
7.3.1 Shadow...................................................................................................... 70
7.3.2 Reverberation ........................................................................................... 71
7.3.3 Grounding Noises ...................................................................................... 71
8 Maintenance......................................................................................................... 73
8.1 Warnings and precautions................................................................................ 73
8.2 System functional checks ................................................................................. 73
8.2.1 Preliminary checks .................................................................................... 74
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8.3 Phantom checks................................................................................................ 77
Please refer to 4.3.3.1 ..................................................................................................... 77
8.4 Cleaning ............................................................................................................ 78
8.4.1 Cleaning procedures for customers .......................................................... 78
8.4.2 Cleaning procedures for service ............................................................... 78
9 Attachment ........................................................................................................... 81
Form1: Chapter1/ Failure report ................................................................................ 81
Form 2: Chapter 8/ Preliminary checks ...................................................................... 82
Form 3: Chapter 8/ Functional checks ........................................................................ 83
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1 General Information
Purpose of this chapter:
This chapter is mainly gives a brief introduction of Vinno products and

information needed before installing and service.
1.1 Introduction
1.1.1 About Vinno
Vinno is focusing on producing premium diagnostic ultrasound
development to provide customer clinical value through Continuous
Innovation, Excellent Performance and Accessible Solutions.
We choose Ginkgo Spirit as our Company Culture.
Ginkgo (Ginkgo biloba) is one of the oldest living tree species in the
world and its leaves are among the most extensively studied medicinal
herbs in use today. In some Asian Countries, it is the tradition of
grandfathers to plant a Ginkgo Biloba tree for their grandsons’ birth.
The tree matures and bears fruits when the grandson is of marrying
age. Just as the tree is expected to have a lengthy lifespan, it is hoped
that the grandson will also have a long, fruitful life.
1.1.2 Product description

Vinno G series, M series and E series are professional, premium
performance real-time ultrasound scanner. And Vinno products are
the lead of innovation and technology in ultrasound scanner.
A Brief picture of models of Vinno ultrasound scanner is as below:
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And the system provides following diagnostic possibilities:
1. B mode, M mode.
2. CF and PDI mode.
3. Spectral Doppler: PW with High PRF and CW mode (Pulsed wave
and continuous wave)
4. TD mode (Tissue Doppler)-Optional
5. TVI mode (Tissue Velocity imaging)-Optional
6. Volume mode: 3D and 4D mode (real time 3D)
7. ECG (Optional)
Clinical options:
1. Abdomen
2. Obstetric
3. Gynecology
4. Cardiology
5. Urology
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6. Vascular
7. TCD
8. Small Parts
9. Pediatrics
10. Intra-operative (Nerve Block, Vascular Access)
11. Small Joint
1.2 Conventions
1.2.1 Conventions used in this book
You may find various safety precaution icons in this service manual. And
the different levels of concerns are identified by an icon which precedes
the safety message. Known or potential hazards are labeled in ways shown
below:
WARNING is used to indicate the presence of a hazard that can

cause severe personal INJURY and property damage if
instructions are ignored.
CAUTION is used to indicate the presence of a hazard that can

cause minor personal injury and property damage if the
instructions are ignored.
1.2.2 Icons on the machine

Label Description Location
This is indicator for company address. Rear of unit
This is indicator for part number. Rear of unit
This is the serial number indicator. Rear of unit
This indicates manufacture time. Rear of unit
“CAUTION!”-Please refer to the document

Rear of unit
accompanying the device.
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General Warning Sign Rear of unit
MUST read the document accompanying the

Rear of unit
device!
This is equipment type BF, in which protection

against electrical shock does not rely on basic
insulation only. Provides additional safety
Rear of unit
precautions such as double insulation or
reinforced insulation for protective grounding or
reliance upon installation conditions.
Equipment Type CF, indicates equipment having

a floating applied part having a degree of Rear of unit
protection suitable for direct cardiac contact.
This symbol indicates that the waste of electrical

and electronic equipment must not be disposed
as unsorted municipal waste and must be
collected separately. Please contact an Rear of unit
authorized representative of the manufacturer
for information concerning the decommissioning
of your equipment.
On/off button
Warning: System shutdown using the On/off

button does not disconnect the ultrasound unit
from mains voltage. For disconnecting the Control panel
ultrasound unit from mains voltage after system
shutdown, please set the circuit breaker close to
the mains inlet to OFF as described in 3.3.
This is warning mark for shock hazardous to

Rear of unit
identify there is potential shock risk.
This is mark for no line bound during packing. Rear of LCD
This is watching your hand attention mark. Rear of consol
This is warning mark for no swivel during monitor

Rear of LCD
flat wise.
This is warning mark for move device only after

Rear of LCD
lock monitor and keyboard.
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This is equipotential connection mark. Need to
connect equipotential points of the device in Rear of unit
order to reach same potential.
This is protection grounding mark to indicate

which device or part in the mark area is protected Inside of unit
by grounding.
This transportation position warning mark.

During long distance device transportation or
movement in slope, need more than two persons Rear of LCD
to move the device along with device front and
rear direction.
Authorized European Representative address. User Manual
CAUTION: Do not push the unit sideways when

Top consol (both
casters are in break position. Instability may
side)
occur.
Indicates the presence of hazardous

substance(s) above the maximum concentration
value. Maximum concentration values for
electronic information products, as set by the
People’s Republic of China Electronic Industry
Standard SJ/T11364-2006, include the hazardous
substances of lead, mercury, hexavalent
chromium, cadmium, polybrominated biphenyl Probe connector
(PBB), and polybrominateddiphenyl ether
(PBDE). “10” indicates the number of years
during which the hazardous substance(s) will not
leak or mutate so that the use of this product will
not result in any severe environment pollution,
bodily injury, or damage to any assets.(Only for
China)
Indicates the presence of hazardous

substance(s) above the maximum concentration
value. Maximum concentration values for
electronic information products, as set by the
People’s Republic of China Electronic Industry
Standard SJ/T11364-2006, include the hazardous
substances of lead, mercury, hexavalent
chromium, cadmium, polybrominated biphenyl Rear of unit
(PBB), and polybrominateddiphenyl ether
(PBDE). “20” indicates the number of years
during which the hazardous substance(s) will not
leak or mutate so that the use of this product will
not result in any severe environmental pollution,
bodily injury, or damage to any assets.(Only for
China)
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GOST Symbol. Russia Regulatory Country
Rear of unit
Clearance.
1.3 Customer Assistance

We have support and service locations in China and Europe. Customers
can contact the local representative for technology support or complaints.
If needed, customer can also contact the headquartered service team.
Before you contact, identify the following information, and acquire an

image (describe below) to send to customer service team. And you can
find the “Failure Report” at the end of the book as an appendix, and all the
information needed is recorded in that form. Or you can email
vinnoservice@vinno.com to acquire one.
1. System ID serial number

2. Software version
3. Date and time of occurrence
4. Sequence of events leading to issue
5. Is the issue repeatable?
6. Image mode, probe, preset and application
7. Save single image, cine loop, or 4D multi-volume loop
1.3.1 Headquarter Service team

Vinno (Suzhou) Co., Ltd.
Address: 4F-5F, C8, 218 Xinghu Road, Suzhou Industrial Park, 215123,
China.
Telephone: 4008873806
Fax: +86 512 62873801
Email: vinnoservice@vinno.com
You may email with the “Failure report” (attached in chapter 9). Your
effort is appreciated! Vinno will response to you within 24 hours.
1.3.2 Authorized European representative

Wellkang Ltd (www.CE-marking.eu)
Address: 29 Harley St., London W1G 9QR, UK.
Tel: +44 (20)30869438, 32876300
Fax: +44(20)76811874
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1.4 Contraindication
All the Vinno scanners are not intended for ophthalmic

use or any use leading the acoustic beam to pass through the eye.
1.5 About this manual

1.5.1 Audience
This manual is targeted for installation, Service, Trouble shooting,
repair and maintenance use. Only qualified ultrasound electronics
technician or service engineer who has been trained based on this
manual can repair or disassemble the Vinno system, because
improper operations may lead to hazards or irreparable damage to
the system.
1.5.2 Contents
Chapter 1: General information. This chapter provides a brief
overview of Vinno ultrasound system.
Chapter 2: Safety and Precautions. This chapter shows you all the
safety warnings and precautions you needed to pay attention to while
you are servicing.
Chapter 3: Components and functions. This chapter shows how our

system works as a whole.
Chapter 4: Installation. This chapter provides you information about

how to prepare to install, how to unpack, how to start.
Chapter 5: Renewable parts. This chapter gives you a list which part
can be replaced and purchased.
Chapter 6: Replacement. This chapter shows procedures of

disassembly and reassembly of all renewable FRUs.
Chapter 7: Trouble shooting. This chapter provides procedures how to

trouble shoot.
Chapter 8: Maintenance. It provides periodic maintenance procedures

for Vinno system.
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1.5.3 Question or Comments
If you detect an error or you have any question, comments about this
manual, please contact Vinno Service Engineer at the Email below:
vinnoservice@vinno.com
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2 Safety and Precautions
The following are safety warnings and precautions. Read them before
conducting service.
Dangerous voltages, capable of causing death are present

in this equipment. Use extreme caution when handling, Testing and
adjusting.
Never modify this device, including system components,

software, cables and so on. DO NOT attempt to disassemble the device if
you are not trained and authorized by the manufacturer.
We recommend that users use the lowest acoustic output

settings producing acceptable diagnostic.
Damaged probes or improper use of probes may result in

injuries or increasing risk of infection. Inspect the probes before using.
DO NOT expose the Probes to conductive solution. Probes

can injure the patient or user when contact with conductive solution. A
damaged probe may increase the risk of electric shock.
DO NOT use this equipment if a safety problem is known to

exist. Contact qualified service personnel to inspect before use it again.
DO NOT conduct service near the following devices: Cell

phone, Radio transceiver, Mobile radio transmitter radio controlled toy
etc.
When service parts of the system where there is exposure

to voltage greater than 30 Volts: 1. Turn off the scanner.2. Unplug the
system.3. Maintain control of the system power plug.4. Wait for at least 30
seconds for capacitors to discharge.
DO NOT touch any boards with integrated circuits prior to

taking the necessary ESD precautions.
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DO NOT use this system in the presence of flammable
gases or anesthetics. Explosion can result from electrical ignition.
Never park the device on an incline.
Use only Vinno approved equipment as peripheral.
DO NOT perform a test on “Creutzfeldt–Jakob” patient,

Because no sterilized method has been found on
ultrasound machine and probe.
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3 Components and Functions
3.1 Overall block diagram
Fig 1. System Diagram
The picture above is the system diagram of Vinno system. And the whole
system includes the following sections:
1. Breaker
2. Front End boards
It includes: Relay board (TT board); Receiver, Control board and

Transmitter board (T-Main board)
3. Back end processor (CPU board)
5. Operator console assembly with LCD, keyboard and touch panel.
It includes: Keyboard assembly; Touch panel; Gel warmer (optional); and

LCD monitor.
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All the sectors are connected in the way shown in Fig 1. And sectors may
differ in different types of Vinno system. Typical pictures of all the sectors
are shown below:
NAME PICTURE USAGE
1. Supply power to LCD, ATX, KZJS and

DCDC TT board.
2. Control power on/off.
Receiver,
control and 1. Communicate with PC, transmit
transmitter signals and receive RF signals.
board 2. Transform Analogue into digital.
(T-Main 3. Produce transmittance pulse.
board)
Relay board 1. Probe swift

(TT board) 2. Drive 4D probe
Mother
1. Process and communicate.
board
3.2 Operator Console

A picture of the Operator Console is shown below. It consists of the Top
operator console and the main console.
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Top Operate
Console
Main Console
Fig 2. Operator console
3.2.1 Top Operator console

It includes an On/Off switch, touch panel, ultrasound keys which are
used for the system functional control and measurement & analysis
controls.
3.2.2 Main Console

Main console includes following sections:
1. Front end board
2. Back end boards
3. Breaker
4. HDD
5. Optional B/W printer
6. Optional DVD
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7. Rear handle
8. Front with lock and brake mechanism and rear casters
3.3 Air flow control

The air flow control includes the air cooling fans located at the top of
inside main console. There is a filter at the bottom of the unit which can
be removed for cleaning.
3.4 Main Breaker

The main breaker includes switch, breaker, isolation transformer and
AC/DC converter. It isolates the system from outlet AC power to provide
AC breaker for peripheral (B/W printer). In the meantime, it provides AC
power to AC/DC converter for various internal sub-systems. It is controlled
by switch and breaker.
AC/DC converter will provide DC power to rest of the system (front end, back end,
operator console).
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4 Installation
This chapter will show you specifications of Vinno medical ultrasound scanner,
and how to prepare, unpack and install before and when you receive the
machine.
4.1 Prepare to install

4.1.1 Tools required
At least two people are needed to install the system.
And tools needed are as follows:
1. Scissors; 2. Chaw hammer or unpacking tool attached. 3. Protection

gloves.
4.1.2 Environmental Requirements

In order to make the ultrasound scanner perform at its optimal status,
the following environmental requirements are recommended to
comply with.
Ambient Operational Temperature: 10℃ to 40℃ (50℉ to 104℉)

Ambient Operational Humidity: 30%RH to 75%RH
Storage Temperature: -10℃ to 50℃ (14℉ to 122℉)
Storage Humidity: <90%RH
Pressure: 70-106KPa
Dimension & Weight:
Type Dimension(W*D*H) Weight Height
Unit: mm Unit: Kg adjustable
E10 605X875X1260 50 250mm
E20 605X875X1260 50 250mm
Note: all the measurements are tested without accessories or

peripherals.
4.1.3 Electrical Requirements

4.1.3.1 Requirements for the consoles
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DO NOT disassemble any power outlet or open any
electrical panel, in order to avoid electrical hazards.
Type Voltage Frequency Power Tolerance

consumption
(V) (HZ)
(VA)
E10 100-240 50-60 470 ±10%
E20 100-240 50-60 470 ±10%
Ground continuity: less than 100mΩ.
Dielectric withstand: 4000VDC
When move the machine from one place to another with a

temperature change, please allow the temperature of the machine to
stabilize before powering up.
4.1.3.2 Requirements for the Probe
1. Probe type
Probe Type Description
Name: F2-5C
Element: 128
Center Frequency: 3.5MHZ
Frequency:1.4-5.6MHZ
Name: G4-9E
Element: 128
Center Frequency: 6.5MHZ
Frequency: 3-10MHZ
Name: F4-9E
Element: 128
Center frequency: 6.5MHZ
Frequency: 3.6-9.4MHZ
Name: G4-9M
Element: 128
Frequency: 3-10MHZ
Name: X4-12L
Element: 192
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Name: D3-6C
Element: 128
Frequency: 1.9-7MHZ
Name: G1-4P
Element: 64
Name:F4-12L
Element: 192
2. Environmental requirement for probes
Operation temperature for standard probes: 10℃ to 40℃ (50℉ to

104℉)
Operation temperature for 4D probes: 18℃ to 40℃ (64.4℉ to 104
℉)
When the probe is move from a place with higher temperature than
the specifications shown above, please keep the probe in a cooler
place for 10 hours before using.
4.1.4 Peripherals
The following pictures show all the peripherals that Vinno system
uses.
B/W printer: Sony Color printer: Sony UP-D25MD SanDisk USB

Up-D897MD
4.1.5 EMI prevention

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Ultrasound machines are susceptible to Electromagnetic Interference
(EMI) from radio frequencies, magnetic fields, and transients in the air
or wiring. Ultrasound machines generate EMI too.
Possible EMI sources should be identified before Vinno system is

installed. And possible emitters include portable phone, scanners, gel
warmers, medical lasers, computers, fans, microwave ovens etc.
The following steps can prevent EMI.
1. Keep the EMI sources away. Put Vinno scanner at least 5 meters
away from the EMI source.
2. Grounding. Poor grounding is the most likely reason that Vinno

scanner may have an image noise.
3. Tighten all screws, replace RF gasket.
4. Take good care of Cell phone. Cell phone may transmit a 5V/m
signal; that could cause image artifacts.
4.1.6 Networking setup requirement

4.1.6.1 Scanner connected to hospital’s network
Refer to “User manual” or “User Guide”.
4.1.6.2 DICOM
DICOM services provide the operator with clinically useful

features for moving images and patient information over the
hospital network. What is better than the sharing within the
hospital is that user can process DICOM during ultrasound
scanning.
Do not use the internal hard drive for long-term

image storage. CD or DVD is recommended for
image archive.
The network setup for DICOM is based on TCP/IP setup, the user
need to know the following for connecting with DICOM server:
1. DICOM server IP address
2. DICOM server port number
3. DICOM server AE title.
After that, perform connection test to verify whether the

machine is connected with the server or not. There is a Confirm
button on the “Network” page. Input “Server Path” and then
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press “Confirm”. The system will perform server test. If it
successes, a message box will pop out, as shown in the figure
below.
If you are transmit images and information when DICOM server

is not connected, there will be errors in DICOM monitor
procedure. Users should deal with the last case before
re-connected.
4.2 Unpacking
The following procedures show how to unpack when you receive Vinno
scanner.
Be cautious when removing the covers, they might fall to

cause injury.
4.3 Installation
This section shows how to install and set up when customer receive the
system, and unpack it.
Dangerous voltages are present inside the system. Do not

install the system power cord and AC line voltage until
correct line voltage has been verified, a thorough
inspection of the system has been performed, and the
system has been properly assembled.
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4.3.1 Inspect the system
After unpack the system, conduct the following inspections. Report
any damage or missing inventory to the carrier and to Vinno sales
department, or email vinno@vinno.com.
1. Check Inventory checklist, including user manual, service manual,

Certificate and so on. Is there anything missing?
2. Is there a Certificate of Inspection?
3. Inspect the outside surface of the system, LCD monitor, covers and
peripherals for damage.
4. Jam on the caster brake, to see it can stop the machine from
moving around.
5. Unlatch and rotate the top console to verify it can swivel right and
left.
6. Fold the LCD monitor to check it can be folded down.
7. Check that the system air filter is clean.
4.3.2 Assemble and set up

After an overall inspection of the system, one can install the power
cord and start the system.
I/O Rear Panel Ports
1. Ethernet port
2. USB ports
3. DVI port
4. Power On/OFF
5. Power cord housing
Steps that show how to install the system are as follows.
1. Plug power cord to the housing. Push it with a small amount of

force to make it tight.
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2. Turn the ON/OFF switch to ON side.
3. If you see the Power button of the Keyboard is lit, Press it to start
the system.
4. Connecting probe. Probes can be connected at any time, whether

the unit is on or off. There are 2 or 3 probe housings, and one of them
is dummy.
STEPS CORRESPONDING PICTURES
1. Insert the probe into

the probe port.
2. Press the white

button to fix.
4.3.3 First functional checks

The following shows how to do functional checks after installation; it
is recommended that conduct functional checks every month, so that
to make sure the performance can keep compliance. Also, some
Certification may require perform the quality assurance test on a
mandatory and routine basis. The whole functional checks take about
30 minutes.
Make notes while you are performing the first functional checks.
4.3.3.1 Test phantom (Optional)
Test phantom is necessary for first installation in order to keep

compliance. It is recommended for customers to make notes
about “Axial resolution”, “Lateral resolution”, “Max depth”,
“lateral distance measurement” and “axial distance
measurement”. It is adequate to just use one probe which is
used most often to do the measurement.
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A1-A4: Axial resolution test spots
B1-B4: Lateral resolution test spots
C: Blind zone test spots
D: Max depth (penetration); Axial distance measurement
E: lateral distance measurement
F1-F3: Functional resolution test
4.3.3.2 B mode checks
The following steps show how to check B mode when first

installation.
STEP FUNCTIONAL CHECKS RESULT
1. Insert a probe, the image is the real time B mode.
Probe type:
2 Rotate B button, adjust B mode gain.
3. Check freeze button
4. Check frequency
5. Check Focus number and Focus position
6. Adjust “Depth”, rotate the key; rotate the image; and zoom
the image
7. Adjust “Dynamic range”, “Line density”
8. Adjust “Vspeckle”, “VFusion”, “VSharpen”, “Persistence”,

“Smooth”, “Acoustic power” and “Gray filter”
9. Conduct all maps
10. Slide every TCG
11. Press display format
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12 Add a comment
13. Store to HDD; Store to USB
14. Replay the stored movie
15. Try to scan an organ.
16. Try to press or touch some buttons
4.3.3.3 M mode checks
The following shows how to perform M mode functional checks.
1. B+M mode checks, touch “Dynamic range”; “Acoustic power”,

“Sweep speed”, “Gray filter” and “Vsharpen”
2. Rotate M button, and adjust M mode gain
3. Adjust depth, rotate the image; and zoom the image
4. Check in HAR+M mode
4.3.3.4 HAR mode checks
HAR mode functional checks is as same as B mode, refer to

4.3.3.1.
4.3.3.5 CF mode checks
The following steps show how to do CF mode functional checks.
1. Enter B+CF, to see if there is any noise.
2. Rotate CF button, and adjust CF gain.
3. Adjust “Frequency:, “PRF”, and “packet size”, “Sensitivity”,

“Wall filter”
4. Adjust “Color Level”
5. Adjust ROI size
6. Adjust “Focus position” and “Baseline”.
7. Adjust “Persistence”, “Line density”, “Flash reduction”,
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“Acoustic Power”, “Smooth”
8. Get a movie and replay it
9. Try to scan a vessel.
10. Enter HAR+CF, and perform the steps above.
4.3.3.6 PW mode checks
The following steps how to do PW mode checks.
1. Enter B+CF+PW mode, and rotate PW to adjust gain.
2. Check “Frequency”, “PFR”, “Wall Filter”, “Baseline”, “angle

correct” and “Sample Volume”.
3. Press “Enter” to switch from one mode to another.
4. Trace the waveform
5. Touch “Sweep Speed” and “Dynamic Range”
6. Adjust “Audio Volume”, “Spectrum Optimize” and use a

different map.
7. Scan the carotid artery.
8. Repeat the checks in CW mode
4.3.3.7 3D/4D mode
The following steps show how to perform functional checks in

3D/4D mode, if customer purchase 3D probe.
1. Insert a 3D probe, and write down its name.
Probe:
2. Adjust “Vspeckle”, “Quality”, “Threshold”, “Transparency” and

“Volume Angle”
3. Start a 3D acquisition.
4. Adjust “Movement Step”, “Rotation Angle”, and “image
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Reference”
5. Check 4D mode
6. Perform a scan
4.3.3.8 Other functional checks
1. TD/TVI/ECG mode (Optional)
1. Choose a cardiac probe. Enter B+TVI mode, check the image

quality.
2. Rotate TVI button, and adjust TVI gain.
3. Adjust “Frequency:, “PRF”, and “packet size”, “Sensitivity”
4. Enter B+TD mode.
5. Rotate TD button, and adjust TD gain.
6. Adjust “Sweep speed”, “Dynamic range”, “Frequency”, “PRF”,

“Volume size” and “Acoustic power”
7. Try to scan heart
8 Open ECG/Close ECG
2. Measurement
1. Do measurement in every mode.
2. Calculate “Lateral Distance”, “Axial distance”, “Axial

resolution” and “lateral resolution”. And compare it with
calibration value. The deviation should be less than ±1.5%.
Please inform customers if the deviation is beyond the spec,
contact local service.
The deviation formula:

Dmeasure − Dcal
Dev = × 100%
Dcal
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5 Renewable parts (FRU)
This chapter gives you an overview of the renewable parts of Vinno system.
FRU means Field Replace Unit. Normally service won’t repair it directly, just
replace it as a whole. And every FRU has a part name.
Customers can order them with part number. Get a FRU part name and number
list from you local sales representative.
The following shows part name of FRUs. If something is wrong with a particular
part, customers can apply to renewing the part.
5.1 Top Console parts

5.1.1 LCD monitor
FRU
Number Part Name
NA LCD monitor
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5.1.2 Touch panel
FRU
Number Part Name
NA Touch Panel
5.1.3 Keyboard
FRU
Number Part Name
NA Keyboard
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5.1.4 Arms assembly
FRU
Number Part Name
NA Arms assembly
5.2 Main Console parts

5.2.1 Host assembly and probe module
There are 4 parts of Host assemblies: PC main board (include PC main
board, CPU module, HDD, ATX power), ultrasound system (T-main and
probe connecter board), power supply (ACDC, DCDC, DVI output),
speaker and printer port.
NO Part Name FRUs
1. Fans
2. Pc Main board
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3. CPU
4. HDD
5. ATX
6. DCDC board
7. T-Main
8. Probe connecter board
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9. ACDC
10. DVI output board
11. Audio board
12. Speaker
13. SATA cable
14. PCIE cable
15. DCDC to T-main cable
16. ATX cable
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17. HDMI cable
5.2.2 Breaker
FRU
number Part Name
NA Breaker
5.2.3 ACDC
FRU
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number Part Name
NA ACDC
5.2.4 Filter
FRU
number Part Name
NA Filter
5.2.5 Printer box

FRU
number Part Name
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NA Printer box
5.2.6 Caster
FRU
number Part Name
NA Caster
5.2.7 Wireless Adaptor (Optional)

FRU
number Part Name
NA Wireless adaptor
5.2.8 Power Cord

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FRU
number Part Name
NA Power Cord
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6 Replacement
This chapter shows how to disassemble and reassemble the system that may be
required for removal and replace work. Also users of this manual can refer to
configuration drawing of the attachment.
6.1 Important information

6.1.1 Definition
Fig 10 shows the definition of covers and bumpers.
6.1.2 Warnings and precautions
Always Turn the power off, and unplug the power cord
for at least 30 seconds before disassembly.
Back up all the data of the patients’ information, test

results, measurements etc. before conducting
disassembly.
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At least 2 personnel are needed during this
disassembly work.
Always wear ESD protection device, when disassemble

and reassemble. ESD damage may be first exhibited as
a slight degradation of performance. However this
damage is cumulative. And it will affect the durability of
the system in the long run.
Check at least 2 times (cabling and insulation) before

powering up.
Misconnecting the system will lead to hazard. So do

not plug the Power Cord before verifying all the wires
are correctly connected and a thorough inspection has
been performed.
DO NOT wear the ESD Wrist Strap when you work on

live circuit that more than 30 Volts is present.
DO NOT Power up this system unless all the covers and

frames are securely assembled in place.
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6.2 Replace the LCD
Note: Here we start the disassemble procedures. For a normal sequence,
we remove the top console first, then the main console. However, when
it comes to a problem only with the host assembly for example, it is not
necessary to remove the top console before removing the host assembly.
6.2.1 Remove the LCD from the system
LCD monitor contains Mercury and must be recycled or

disposed of according to Local regulations and laws.
Preparation-you must perform these steps first:

1. Turn the power off. Unplug the power cord.
2. Wait at least 30 seconds.
Removing procedures of the LCD monitor is as follows:
1. Remove 2 screws on the

both side as shown in the
figure.
2. Fold the LCD monitor

down and remove 4 fixation
screws as shown in the
figure.
3. Pull out all cables.
4. Remove the LCD monitor.
6.2.2 Reinstall the LCD monitor

The following steps show how to reinstall the LCD monitor.
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1. Connect cables.
2. Fasten 4 installation
screws.
3. Lock the back cover and

fasten 2 installation
screws.
4. Push the LCD monitor to

a comfortable angle.
6.2.3 Functional checks

Perform the following functional checks to verify if the LCD work properly.
steps Item Description Test
1. Power up Plug the power cord. System boot up

And turn the power
on.
2. B mode Enter B mode System work

checks properly
3. Power Turn the power off. System shut down.

down Unplug the cord.
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6.3 Replace keyboard
6.3.1 Remove the keyboard as a whole
The following steps show how to remove the keyboard.
1. Remove all the

screws of the keyboard
on the back of the
frame.
2. Pull all the cables out

of the keyboard.
3. Remove the
keyboard.
6.3.2 Remove a certain button

If a button is not sensitive or is broken, it is necessary to check the
keyboard and take out the broken keys. The following procedures are
steps show how to disassemble the keyboard and take a certain key.
1. Remove round keys such as “Zoom”, “Depth”, etc.
2. Turn the keyboard upside down, as shown below. And remove 4

screws of the trackball and screws of the keyboard.
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3. Remove touch panel control keys
4. Remove the trackball;.
4. Remove the PCB
5. Remove other keys, or change a certain broken key.
6.3.3 Reinstall the Keyboard

The following steps show how to reinstall the Keyboard.
1. Connect all
cables.
2. Fasten all the

fixation screws.
6.3.4 Functional check

Perform the following checks, after reinstall the keyboard, to verify it
works properly.

And turn the power
on.
2. Probe Plug all types of System can

probes recognize
everyone.

checks properly.
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4. Mode Enter other modes System can enter
switch other modes
5. Touch Slide the screen, touch System work

panel an icon. properly
checks
6 Trackball Slide the trackball The trackball can

checks slide.
7 Button Press each button Each button work

checks properly.
8. Power Off Turn the power off System is power off
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6.4 Replace the touch panel
6.4.1 Remove the touch panel
3. Remove the keyboard, refer to 6.4.1.
The following steps show how to remove the touch panel.
1. Remove two
fixation screws.
2. Pull all the

cables out of the
panel.
3. Remove the
panel.
6.4.2 Reinstall the touch panel

The following steps show how to reinstall the touch panel.
1. Connect all the

cables.
2. Slide the fixation

clips into the slots.
Fasten all the
fixation screws.
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Perform the following steps, after reinstall the touch panel to verify if
it works properly.

And turn the power
on.

probes recognize
everyone.

checks properly.

switch other modes

checks

checks slide.

checks properly.
8. Peripheral Test Printers ,ECG and System can

checks USB and other recognize them,
peripherals and work properly.
9. Power Off Turn the power off System is powered

off
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6.5 Replace the Probe Holder
6.5.1 Remove the Probe holder
The following steps show how to remove the probe holder.
1. Carefully push the

flexible probe holder
out of the keyboard.
6.5.2 Reinstall the Probe Holder

The following steps show how to reinstall the probe holder.
1. Carefully insert the

flexible probe holder
into the keyboard, with
the slide of the probe
slotting in place.

The probe can be place in the holder, and will not fall down.
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6.6 Replace the Speaker
What’s removed above is belong to the “TOP CONSOLE”. Here we start to
remove the main console. And there is no need to remove all the parts of the
top console, if the removal of the main console parts has no impact of the top
console.
6.6.1 Remove the speaker

1. push up cover of right
box forward to remove it.
2. Unscrew 1 fixation
screw of speaker cover.
3. Unscrew 4 fixation
screws of speaker.
4. Pull out the cable from

audio board.
5. Remove the Speakers.
6.6.2 Reinstall the speaker

The following steps show how to reinstall the speaker.
1. Install the speaker in

the system.
2. Fasten the screws.
3. Organize the cable.
4. install the speaker

cover and up cover of
right box.

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And turn the power
on.

checks properly.

checks slide.

checks properly.
9. Speaker Enter B+PW mode You can hear PW

checks voices.
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6.7 Replace the probe Board
6.7.1 Remove the T-main from the system
Remove all the cables before move the module out.

Some cables are likely to break if a force is
implementing.
3. Remove front and back covers of main console.
4. Remove 2 screws of probe box and then take out probe box.
The following steps instruct you how to remove the probe module.
1. Remove front and

back cover.
2. Remove 2 screws of
probe box and then
take out probe box.
3. Pull PCIE cable,

DCDC and Fans
cable out of socket.
4. Remove 8 fixation
screws.
5. Remove T-main
board.
Note:
Use a small torque when removing screws from the FFC.
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6.7.2 Reassemble the T-Main module
The following steps show how to reassemble the probe module as
a whole.
1. Put the PWA into the box. Plug all the cables. Fasten screws.
2. Fasten the 2 screw of probe box
3. Install front and back cover.

After reinstall the probe module, Do functional checks as below
to verify if the system work properly.

And turn the power
on.

probes recognize
everyone.

checks properly.

switch other modes

checks

6.7.4 Remove the probe board from the system

Remove all the cables before move the module out. Some cables are
likely to break if a force is implementing.
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3. Remove front and back covers of main console.
4. Remove 2 screws of probe box and then take out probe box.
The following steps instruct you how to remove the probe module.
1. Remove 6 screws
on the front and
back of probe box.
2. Raise up the probe

assemble.
3. Remove 10 screws
on the metal lid.
4. Remove 3 screws
on the side of metal
lid.
5. Remove cover from

up and down side.
6. Remove 10 screws
form probe board.
7. Remove probe
board.
6.7.5 Reassemble Probe board

The following steps show how to reassemble the probe module as
a whole.
1. Put the PWA into the box. Fasten screws.
2. Cover with metal lids and fasten screws.
3. Put assemble to the probe box and fasten screws.
4. Connect all cable and fasten the screws.

After reinstall the probe module, Do functional checks as below
to verify if the system work properly.
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And turn the power
on.

probes recognize
everyone.

checks properly.

switch other modes

checks

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6.8 Replace the host assembly
6.8.1 Remove the host assembly as a whole
Remove all the cables before move the case out. Some
cables are likely to break if a force is implementing.
There are 4 places where the host assembly is
connected with other wires.
3. Remove front and back covers.
The following steps show how to remove the host assembly.
1. Remove all cables and

screws on the front.
2. Plug out cable with

HDD, DCDC, T-Main and
up console.
3. Remove host box.
4. Remove 5 screws on
the metal lids.
5. Remove all cables and

fixation screws on the
main board.
6. Remove PC main
board.
6.8.2 Reassemble the host assembly
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The following steps show how to remove the host assembly.
1. Put the PC main board into the box. Fasten screws.
2. Reinstall all cables.
3. Cover with metal lids and fasten screws.
4. Put assemble to the machine.
5. Connect all cable and fasten the screws.


And turn the power
on.
2 Fan Watch the fans after Fans work properly.

checks booting up.

probes recognize
everyone.
4 Audio Enter PW mode, scroll Audio speakers

checks to adjust volume. work properly.

checks properly.

switch other modes

checks

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6.9 Replace ACDC power module
6.9.1 Remove ACDC from the system
The following steps show how to remove the AC to DC module, which
invert the AC into DC supply.
3. Remove front and back cover.
1. Remove 2 screws with

machine.
2. Unplug all cables with

assembly.
3. Remove power assemble.
4. Remove the screws and

cables.
5.Remove the ACDC.
6.9.2 Disassemble ACDC

ACDC cannot be disassembled. Replace it as a whole when
disfunctioning.
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6.10 Replace system fans
Unscrew the fixation screws of the system fan to remove it which is used
for heat dissipation of the system. And in the same way, screw up the
fixing screws to install the fans to system, and connect the fan cable to
DCDC port.
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6.11 Replace Bios Battery
Bios battery is also called CMOS battery, which is used to retain BIOS in
memory as well as the clock. If you find that the system clock goes slowly
or you get a blue screen saying “CMOS cannot start PC”. Then they are
signs showing that you should replace the CMOS battery.
For most of the time, CMOS battery can last for 10 years.
6.11.1 Remove the bios battery

Preparation: you must perform these steps first:

3. Remove right, left and back covers of main console.
4. Remove the host assembly, refer to 6.8.1.
5. Remove the motherboard, refer to 6.8.2.
The following steps show how to remove the low energy battery.
STEPS CORESPONDING PICTURES
1. Press the clamp, and the

battery will be popped out.
2. Carefully remove the

battery.
6.11.2 Re-install the bios battery

The following steps show how to re-install the bios battery to the
motherboard.
STEPS CORESPONDING PICTURES
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1. Carefully place the battery
to the motherboard.
2. Press the battery with a

small amount of force.

After re-install the bios battery, do functional checks as below to
verify if the system work properly or not.
Steps Item Description Test
1. Power up Plug the power cord. System boot up.

And turn the power
on. No sign showing
CMOS cannot start
PC.
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7 Troubleshooting
This chapter gives you brief information how to do trouble shooting. And some
known cases are shown in this chapter, as well as a trouble shooting form is
provided for analysis.
DO NOT wear the ESD Wrist Strap when you work on live circuit
that more than 30 Volts is present.
7.1 Steps how to trouble shoot

Follow the basic guidelines can produce effective troubleshooting and
responsible call resolutions. Always make notes while troubleshooting.
Maybe although it won’t help you solve the issue at site, it will help others
to trace down the causes, find a solution and prove service system. Even
experienced and skilled troubleshooter might find this guideline beneficial
to review it.
Trouble shooting guidelines:
1. Identify the symptom;
2. Re-create the problem;
3. Isolate the cause;
4. Develop a solution;
5. Perform a corrective action;
6. Verify that the system works;
7. Return the system to the customer and close the call;
7.1.1 Identify the symptom

The following steps give basic information that you might need while
you are investigating, and a form is attached. Please fill it while you
are asking customers about their issues.
The following form is a part of the trouble shoot form, and an example
was shown. It is effective to identify the symptom when you are
calling or at site.
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STEP 1 Identify the symtom
Software Hardware
Type E20 XXXX
version information
The system does not boot up properly, the image of LCD is not in the
Issue center, but in the left corner. And When insert a probe, the system
cannot recognize the probe.
Item Symptom corresponding description
Is it an unrealist expectation of the

1 No
system features and options set?
Are there any other system that

2 No.
exhibit the same symptom?
Is it a hang, a crash, a shut down, a

An error code and probe
3 image artifact, an error code, not
cannot work
booting,or something else
4 How does it happen? Boot up->insert a probe
Is there any information box pop out?

5 yes
What is it?
How often does it happen? (Always,

6 Always
some time, or at the first time)
How long the system has been work

7 properly? How long does this issue 2years; 1 day
exist?
When does it happen? (during
boot-up, during scan, image review,
8 during boot up
during a calculation, during probe
recognizing and so on.)
Locate the problem.(Like does it
happen in the printer, in the LCD
9 Probe and the system.
monitor, Keyboard, DICOM, probe
and so on.)
The system cannot
gives a possible deduction. Is it a
recognize the probe when
Conclusion software problem or a hardware
boot up. It's a software
problem? What it might be?
problem.
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LCD screen Touch panel screen
ScreenPirnt
Information box
1. You can find the software version at the boot up screen.
2. Item 1. You can refer to User manual to make clear whether a

certain performance is an error or not.
3. Item 2. You may ask the customer, or if you have any other Vinno
scanner besides, you may try to re-produce the symptom on your own
machine.
4. Item 3. Possible description of failures are “a hang”, “a crash”, “a

shut down”, “an image artifact”, “an error code” or “an error message
box”, “image noise”, “not booting”, “no probe” and so on.
5. Item 4. Ask customer the specific steps that will lead to the
symptom.
6. Item 5. For example, the message box is as follows:
7. Item 6. Ask the customer the frequency of the failure.
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8. Item 7. When is date of purchase? How long have the machine
been working? How long does the symptom last?
9. Item 8. The possible occasion can be “a specific time like YYYY-M-D”,

“during boot up”, “during scan”, “image review”, “sending to a
network”, “during a calculation”, “during a measurement”,
“playing/recording DVD”, “Print”, “Freeze”, “ acquiring an image”,
“annotating”, and so on.
10. Item 9. Ask the customer where does the symptom exact happen?
7.1.2 Re-create the problem

When you have a Vinno scanner besides, you may re-produce the
symptom on your own system. If you are in-site, you can re-create it
on the “known” machine. However, please make sure you have
collected all the important information, and save data of the machine
before you re-create the problem. And please make notes while you
are doing it, as follows.
STEP 2 Re-Create the symptom

Software Hardware
Type E20 XXXX
version information
The system does not boot up properly, the image of LCD is not in the center,
Issue but in the left corner. And When insert a probe, the system cannot recognize
the probe.
Item Symptom corresponding description
1 Does the symptpm happen again?
Does any other failure happen? If so, what is

2
it?
If it happens again, open the Vinnologs.
7.1.3 Isolate the cause

There may be more than one cause that can produce the same
symptom, so it is important to list all the possibilities and isolate the
real cause.
1. Check for obvious causes. Check the wires, fuses and voltage at
electrical outlets.
2. Check if the symptom may already be listed on “Known symptoms”

table.
3. Investigating and testing
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Maybe till now, you cannot trace down the true cause. The following
steps may help you trace the true cause.
1. Is it a software failure? This can be verified by reload the software.

Even if a fix is realized by reloading, the cause of the failure needs to
be investigated.
2. Is it a hardware failure? If the problem still exists, after reloading

software, then you can check hardware to see if every part has been
work properly. If you detect a suspicious board, replace it, to see
whether the issue can be solved or not.
3. Is the environment abnormal? Are there any electrical power,

EMI/RFI, or network connectivity difficulties external to the system
affecting its performance?
4. Verify the system configuration.
5. If all are done, Verify that all the voltages are present and within
tolerance.
7.1.4 Develop a solution

When you think you know what the problem is, decide what changes
you need to make to correct the problem and write down the steps
you want to take to make the repair, especially if the sequence of your
actions is important. Even if you don’t know you need to do this for
yourself, it can be useful to others when you properly document the
problem and its resolution. You may benefit from this yourself in the
future.
7.1.5 Perform a corrective action

Proceed cautiously and systematically. Make only one change at a
time, and verify that the change you made brings about the result you
expected before making any other change.
7.1.6 Verify that the system works

After the system fault has been identified and you have performed
corrective actions to repair the failure, conduct whatever tests are
necessary to ensure that the problem is fixed and that the system
meets its optimum level of performance.
7.1.7 Return the system to the customer and close the call
After the reported problem is fixed and the system tests are
successful, return the system to the customer and close the call.
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7.2 Known symptoms, Causes, and Corrective Actions
7.2.1 Known symptom list
Some problems that have been previously experienced and corrected
are documented here, for reference.
KNOWN SYSMPTOM LIST
1. System cannot power up.
2. System cannot boot up.
3. System cannot scan
4. Touch panel works well but no image on the LCD monitor.
5. LCD monitor works well but no image on the Touch panel.
6. Touch panel does not work.
7. Keyboard does not work.
8. System cannot go up/down.
9. Low sensitivity in B/CF/PW mode
10. B/CF/PW mode noise
Tools that used while trouble shooting: 1. Service diagnosis; 2.

Multimeter.
Hereafter we will discuss each case.
7.2.2 System cannot power up
Dangerous voltages, capable of causing death, are

present in this equipment. Use extreme caution when
handling, testing and adjusting.
If the covers are removed from an operating system,

some metal surfaces may be warm enough to pose a
potential heat hazard if touched, even while in shut
down mode.
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Use all personal protection equipment (PPE) such as
gloves, safety shoes, safety glasses, and kneeling pad,
to reduce the risk of injury.
If the system cannot power up, try following steps.
1. Confirm that the system power cord is plugged in.
2. Check the Power button on the Keyboard. Is it lit? If not, replace the
keyboard, reconnect keyboard cables.
3. If you still cannot find the cause. Remove the left, right and back
covers. Check DCDC and ATX power light. If DCDC is not lit, that means
it is not energized by Breaker. Replace DCDC. If ATX is not lit, that
means ATX is not energized by DCDC, replace it or DCDC.
4. If both of them are lit. Check if the Motherboard is lit or not? If it is

lit, check if KZJS and FS board is energized or not. If any is not lit,
replace the corresponding PWA.
5. If every LED is lit, check DCDC output and input. Check ATX output
and input.
DCDC
Name Usage Voltage
J6 DCDC input 12V
J9&J3 ATX connector 12V
J4 LCD connector 12V
U14 Probe connector 12VDC; HV
HV means high voltage, possibly between 30V to 60V.
5. If every LED is lit. Replace DCDC and ATX for a try. And do not
replace them at one time.
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7.2.3 System cannot boot up


down mode.

If the Vinno system does not start when you press the PC’s power
button, proceed the following steps:
1. Confirm that the Power cord is plugged in.
2. Check the Power button on the keyboard. Is it lit? If it is not lit,

check the cable connection of the Keyboard. If it is lit, go to step 3.
3. If the Power button is lit, check the LCD display.
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a) If it displays “NO Boot Device”, dissemble back cover, and check
HHD connection. If the connection is right, Connect Service HDD
and power on. If it is still display “No boot device”, check ATX, DCDC
and motherboard LED, to see if any of them is not lit, replace the
suspicious one.
b) If it displays “CPU First Boot”, enter BIOS setup, and save

settings.
c) If it displays “CPU Fan Error”, disassemble and Check CPU fan

connection.
d) If it displays “No PCLe Device”, dissemble and check T-Main PCLe

cable, or replace the T-Main PWA.
e) If it displays no particular error message, run service diagnostics,

and replace the suspicious PWA.
4. If it has no display of the LCD monitor, check the DVI connection.
7.2.4 System cannot scan


down mode.

If the system cannot scan, try the following steps to find the root
cause.
1. Check the Probe name is correct or not?
2. If the name is correct, go check the image is active or not. And if the
image is not active; press “Freeze” key to see if this key is working or
not.
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3. If the name of the probe is not correct, change another probe for a
try. If it the probe name remains wrong, insert the probe into another
probe socket. If the name becomes correct, change TT PWA.
4. If the name of the probe remains wrong, replace all the PWA for
trying in the following sequence: TT2FS, TT PWA, T-Main PWA.
7.2.5 Touch panel works well and LCD monitor has no display


down mode.

If Touch panel works well and LCD monitor has no display, try the
following steps to solve this issue.
1. Is the LCD LED lit?
2. If it is not lit, check the LCD connections. If it is still not lit, check the
input voltage (12VDC). If it has no input voltage, replace DCDC. If it has
input voltage, try to connect an external LCD, and replace the
suspicious LCD.
3. If the LCD LED is lit, disassemble the back cover of the LCD monitor
and reconnect DVI and power cables. If it still has no display, try an
external LCD. It the external LCD monitor have no display too, replace
DVI COMN PWA.
7.2.6 LCD monitor works well and touch panel has no display

present in this equipment. Use extreme caution
when handling, testing and adjusting.
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down mode.

If LCD monitor works well but there is no display on the touch panel,
try the following steps.
1. Is there any display during booting up? If so, check dual display
setting. If not, go checking if there is any back light of the touch panel.
2. If there is no backlight, check input voltage (12VDC). If it is not exist,

check connection and DCDC.
3. If the voltage is existing, check VGA connection, replace it for a try.
4. If it doesn’t work, use an external touch panel for a try. If the issue
is solved, replace the touch panel.
5. If not, replace the motherboard.
7.2.7 Keyboard does not work


down mode.

1. Disassemble keyboard from the system and check if the green

backlight is on or not. And then reconnect cables, and check device
manager in PC.
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2. If it still doesn’t work, replace the keyboard.
3. If it still doesn’t work, update the software.
7.2.8 Low sensitivity in B/CF/PW mode


down mode.

1. Reinsert the probe and insert it into another port to see if the
image becomes normal. If not, perform the following steps.
2. Use a different application and different depth for a try. If it helps,

reload the software.
2. Check all three different types. Is the low sensitivity issue happens
in all 3 types of probes? Or it just happens in 192 element probe.
3. Check LCD brightness setting, and see whether it helps.
4. If it happens in every probe, run “service diagnostic” and check HV.

If the HV is correct (Normally around 36VDC), replace FS PWA. And If
the HV is not correct, replace DCDC board. If the issue still exists,
replace T-Main PWA, and then TT PWA for a try. If not works, reload
the software.
5. If it just in 192 elements probes, check HV, and replace DCDC.
7.2.9 B/CF/PW mode noise


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down mode.

If there is a noise in B/CF/PW mode, try the following steps.
1. Reinsert the probe.
2. Insert the probe in every port to see whether it happens in every

port.
3. The system grounding is OK or not? Screw up the grounding again.
4. Are there any EMI devices that affect the probe, remove it.
5. Use another probe for a try to see if the noise still exists.
6. If the noise happens in only one particular port, replace TT board.
7. If it happens in every port, replace T-Main, and then DCDC board.

Replace one board once. And then reload the software.
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7.3 Artifacts and noises
Here we discuss about artifacts and noises that may appear in Vinno
system. Some are caused by hardware failure, some are caused by
software failure, and some can be avoided. And the list of artifacts is as
follows.
LIST OF ARTIFCTS
1. Shadow
2. Reverberation
3. Grounding noise
7.3.1 Shadow
7.3.1.1 Cause
Both air and bone will attenuate the ultrasound beam, resulting
a black drop out in the image, thus create out a shadow. And a
shadow has different effects depending on the distance from
the probe. A distant shadow will simply create a drop out behind
the shadowing object. On the other hand, a shadow near the
probe will reduce the effective aperture, thus not creating a
drop out, but instead reducing the lateral resolution.
7.3.1.2 Phenomenon
PHENOMENON DESCRIPTION
B mode. A heart
image
A distant shadow
and a drop out
behind, caused by
rib.
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B mode. A heart
image.
Reduced lateral
resolution, caused
by near probe rib.
7.3.1.3 How to avoid
After you detect the cause of the artifact, you may reposition
the probe. And the issue of shadow can be solved.
7.3.2 Reverberation
7.3.2.1 Cause
Reverberation is caused by sound pulses bounce between

different structures, thus the pulse will reach the probe lately,
and form a deeper structure.
7.3.2.2 Phenomenon
B mode. A heart image.
Sound pulse reflects from

two structure edges
(probably edges of lung) and
cause reverberation.
Enter HAR mode can avoid B mode reverberation.
7.3.3 Grounding Noises

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7.3.3.1 Cause
A bad grounding may be a major cause for noise, because of its

interference electrical signals.
7.3.3.2 Phenomenon
B+CF mode.
Maintain grounding system routinely, check all the grounding

connections and avoid the following situations.
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8 Maintenance
This chapter is about how to conduct maintenance on Vinno ultrasound scanner.
Thanks to the design of Vinno ultrasound scanner, there is no need to do

periodical maintenance on a mandatory basis. However some customers’
Quality Assurance program may require a high frequent maintenance than this
manual.
As to how often maintenance should be performed, it depends on customers’

quality assurance program. And Vinno recommendations are as follows, so as to
ensure accuracy and performance.
ITEMS RECOMMENDED TARGET PERFORMER

FREQUENCY
System functional checks Every month Customer or service of Vinno
Cleaning without opening Every week Customer or service

the system
Cleaning with opening the Every 6 month Service of Vinno, or trained

system customer
The whole maintenance work consists of 2 parts: System functional checks, and
cleaning.
Your Vinno service representative can help you with establishing, performing
and maintaining records for a quality assurance program. Contact Vinno for
coverage and price for service.
8.1 Warnings and precautions
Be sure to disconnect the system power plug and switch off

the main circuit breaker before you remove any parts.
Always wear an anti-static strap when handling electronic

parts and even when disconnecting and connecting cables.
Do not pull out or insert circuit boards while power is on.
8.2 System functional checks
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8.2.1 Preliminary checks
This sort of checks is mainly for pre-checks before the following
checks. And make notes in form 1, get confirmed by customer every
time you perform service.
Step Item Description
1. Ask & record Ask users if they have any question about system.
And record their questions.
2. Paperwork Record the type of the system, probes’ name,

software version on the maintenance record form.
3. Power up 1. Turn on the system, and verify all fans and

peripherals work properly.
2. Verify that no warning or error messages are

displayed on the LCD monitor during powering up.
4. Probes Verify that the system recognizes all probes.
5. Displays Verify proper display on the monitor and touch

panel.
6. Review Vinnologs can be found in C: disc

Vinnologs
7 Service Run Service diagnostic in System setting.

diagnostic
8 Image Archive Back up all the images and information into an

appropriate media.
Service diagnostic can be found in “SYS Setting” as follows.
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There are several automatic diagnostic tools for different electrical
parts. There are as follows.
1. Keyboard diagnostic
2. Touch Panel diagnostic
3. LCD display diagnostic
4. Probe board diagnostic
5. Transmit board diagnostic
6. Receiver board diagnostic
7. Motherboard diagnostic
8. DCDC diagnostic
And there is one button to save “Vinnologs” files to USB memory

stick-“Log download” key. Insert USB in the USB housing, and then
touch “Log download” key. Vinnologs will be saved in your USB stick.

The following steps show how to do functional checks. Refer to form
2.
STEP ITEM DESCRIPTION
1 Power plug check Power off. Disconnect the power plug. Inspect it
to check if there is any damage.
2 Power wire checks inside Pull the power plug out, wait 30 seconds.
Remove right and back covers. Verify that the
LINE, NEATRAUL and GROUND wire are properly
attached to the terminals and no strands may
cause a short circuit.
3 Connector checks Remove all the covers, and check all the
connectors to see if they are tightly connected.
And install all the covers.
4 Power up and B mode Power up. System can be powered up.

checks
Verify basic B-mode operation, and check the
system controls can affect B mode scan.
5 CF mode checks Verify B+CF mode operation, and check the

system controls can affect CF mode scan.
6 PW mode Verify B+PW mode operation, and check system

controls.
Verify B+CF+PW mode operation, and check

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system controls.
Verify multiple and triple mode, and check

system controls.
7 M mode Enter M mode, and check M mode controls.
8 3D mode Where applicable, verify 3D mode, and check

controls.
9 4D real time Where applicable, verify 4D mode. And check its

applicable controls.
10 CW mode Verify B+CW mode operation, and check system

controls.
Verify B+CF+CW mode operation, and check

system controls.
Verify multiple and triple mode, and check

system controls.
11 Applicable software option Verify other system configuration controls.

checks Store an image or a movie.
12 Peripheral checks 1. Check printer, if applicable.
2. Check DICOM, send an image to a DICOM

device.
3. Check USB. Store an image to USB.
13 Check noise and probe Insert every probe, and check if there is any
element test for each probe noise in the image. And check physical
appearance of probes, perform element test for
each probe.
14 Labeling Check the labels to verify if they are still present

and in a readable status.
15 Casters and brakes Release brakes and slide the system to check all
the casters can move.
Tap each brake, to check if the brake works

properly and stop corresponding caster rolling.
16 Top console up/down check Press Up/Down button, top console can go up
if applicable and down
17 Top console movement Carefully slide the operator panel, turn it to

right and left side. It can move without any
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obstacles.
18 Keyboard is lit? Check the keyboard to see if it is green lit?
8.2.3 Hardware checks

Use service diagnostic tools to check if all the hardware is performing
properly or not. All the hardware information will be displayed in the
report, including error codes and LED indicator’s status. And the error
codes are interpreted as follows.
Error Code List AA(0~99)BB(0~99)
T-Main Version Error 01XX
T-Main Temperature Error 02XX
T-Main Power Supply Error 03XX
FPGA Config Error 04XX
RF Data Transfer Error 05XX
DSP Memory Error 06XX
DSP Program DownLoad Error 07XX
CPU Power Supply Error 08XX
CPU Temperature Error 09XX
FS Version Error 10XX
FS Power Supply Error 11XX
TT Version Error 12XX
Probe Code Error 13XX
DCDC Power Supply Error 14XX
KBD Error 15XX
8.3 Phantom checks

Please refer to 4.3.3.1
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8.4 Cleaning
Use only recommended cleaning materials and solutions.

And Do not use any solution containing abrasive powder or
strong chemicals such as acid or alkaline.
Do not spray any liquid directly onto the system’s covers,

LCD display, touch panel and keyboard.
Power off and unplug the power cord, wait at least 30

seconds, before you start cleaning.
8.4.1 Cleaning procedures for customers

It is recommended that customer clean this device every week. And
the procedures are as follows.
1. Brush the device as a whole. Use a Dust proof brush to brush the
whole device to get rid of dusts and ashes.
2. Clean LCD monitor.

Gently wipe the LCD display with a dry, soft, lint-free non-abrasive
folded cloth. If the stain remains, moisten the cloth with water or a
50/50 mixture of isopropyl alcohol and water. Wring the cloth to get
out as much liquid as possible, and then wipe the LCD stain away.
3. Clean keyboard.
Moisten a soft, non-abrasive folded cloth or sponge with non-abrasive
soap and water solution (DO NOT use any solution containing abrasive
powder or strong chemicals such as acid or alkaline). Squeeze excess
liquid from the cloth, and wipe the keyboard. After that rinse the cloth
with running water and wipe the keyboard again. Use a dry cloth to
dry the keyboard. And wait the keyboard to dry before return to use
again.
4. Clean covers and bumpers

Use the same way as cleaning the keyboard.
8.4.2 Cleaning procedures for service

Cleaning procedures for service are as follows. And cleaning
procedures should be done every time when service maintenance is
conducting. And remember to power off before cleaning.
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1. Remove left, right, back and bottom covers. Wipe them with
moisture cloth with soap. And wipe again with water.
2. Remove filter if applicable. Clean the filter. After that, reinstall the
filter to system.
PROCEDURES CORRESPONDING PICTURE
1. Pull the filter out from

the system.
2. Carefully wipe the filter

to get rid of the dusts.
3. reinstall the filter to the

system
3. Remove all the outside fans. And clean them with vacuum cleaner
or soft-bristle brush to remove dust or ashes.
4. Use vacuum cleaner or soft-bristle brush to remove any lint and

dust from the inner parts. If the host assembly seems accumulated
with dusts and lint, remove the host assembly from the system. And
open it, use soft-bristle brush or vacuum cleaner to clean the PWAs
and motherboard. Refer to 6.11.1 to remove the host assembly.
PROCEDURES CORRESPONDING PICTURE
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1. Remove host assembly
from the system, refer to
6.11.1.
2. Carefully use a brush (or

vacuum cleaner) to clean
the inner PWAs.
5. Clean DVDRW. Use a brush to remove dust from the DVD RW.
6. Peripherals cleaning.
7. Reinstall the host assembly and covers. Use soft bristle to remove
dust from any part of the system.
8. Wait until the whole device is dried. Plug the power cord, and
power up.
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9 Attachment
9.1 Forms
Form1: Chapter1/ Failure report
FAILURE REPORT
We are sorry for any inconvenience that may cause to you. Please Email
Vinno@vinno.com with this form. We will response to you within 24hours. And thank you
again for choosing our product; we know you have many choices of ultrasound scanner.
Country:
State:
Address
City:
Hospital:
NAME: PHONE:
Reporter contact info.
EMAIL:
Date of report YYYY/M/D
System Type □E10□E20
SW Version
Date of purchase YYYY/M/D
Date of failure YYYY/M/D

□B □CF □PW □M □3D □4D □
Which mode?
Others mode
A particular probe?
How it happens (Steps)?
□Every time □Always □Sometimes □

Frequency of the issue
Once
□Crash □Hang □Shut down □Error
Sequence of the issue. Message
□Others
A image of failure
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Form 2: Chapter 8/ Preliminary checks
System functional checks
Preliminary checks
Item Status Description
1 Date of purchase YYYY/M/D
2 Time of service (Including this time)
3 Type of the system
number: . And they are:
4 Probe name
5 Software version
6 Power up □OK □No
7 Fans □OK □No
8 LCD □OK □No
9 Probes □OK □No
10 Touch panel □OK □No
11 Vinnologs □Yes □No
12 Service diagnostic □Yes □No
13 Image Archive □Yes □No
CONCLUSION
Conductor:
Confirmed by:
Service number:
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Form 3: Chapter 8/ Functional checks
System functional checks

Functional checks
ITEM STATUS DESCRIPTION
1 Power plug □OK □No
Power wires
2 □OK □No
inside
3 Connector □OK □No
4 Power up □OK □No
5 B mode □OK □No
6 CF mode □OK □No
7 B+PW mode □OK □No
8 B+CF+PW mode □OK □No
multiple and
9 □OK □No
triple mode
10 M mode □OK □No
11 3D mode □OK □No
12 4D mode □OK □No
13 CW mode □OK □No
14 Software option □OK □No
Printer:
15 Peripherals □OK □No USB:
DICOM:
1. Any noise?
16 Noise □OK □No 2. Any damage?
3. Element test.
17 Labeling □OK □No
Casters and
18 □OK □No
brakes
19 Up/Down button □OK □No
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Top console
20 □OK □No
movement
21 Keyboard lit? □OK □No
CONCLUSION
Conductor: Confirmed by:

Service number:
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Service Manual

VINNO E20\VINNO E10

Copyright 2012 by VINNO Technology (Suzhou) Co., Ltd

Service manual may be updated or revised from time to

IMPORTANT INFORMATION ......................................................................................... 1

1.1.1 About Vinno ................................................................................................ 1

1.1.2 Product description..................................................................................... 1

1.2 Conventions ........................................................................................................ 3

1.2.1 Conventions used in this book .................................................................... 3

1.2.2 Icons on the machine .................................................................................. 3

1.3 Customer Assistance........................................................................................... 6

1.3.1 Headquarter Service team .......................................................................... 6

1.3.2 Authorized European representative ......................................................... 6

1.4 Contraindication ................................................................................................. 7

1.5 About this manual .............................................................................................. 7

1.5.1 Audience ..................................................................................................... 7

1.5.2 Contents ...................................................................................................... 7

1.5.3 Question or Comments ............................................................................... 8

2 Safety and Precautions .......................................................................................... 9

3 Components and Functions ................................................................................. 11

3.2 Operator Console ............................................................................................. 12

3.3 Air flow control ................................................................................................. 14

3.4 Main Breaker .................................................................................................... 14

4.1.1 Tools required ........................................................................................... 15

4.1.2 Environmental Requirements ................................................................... 15

4.2 Unpacking ......................................................................................................... 19

4.3 Installation ........................................................................................................ 19

4.3.1 Inspect the system .................................................................................... 20

4.3.2 Assemble and set up ................................................................................. 20

4.3.3 First functional checks .............................................................................. 21

5 Renewable parts (FRU) ........................................................................................ 26

5.2 Main Console parts ........................................................................................... 28

5.2.1 Host assembly and probe module ............................................................ 28

5.2.2 Breaker ...................................................................................................... 31

5.2.3 ACDC ......................................................................................................... 31

5.2.4 Filter .......................................................................................................... 32

5.2.5 Printer box ................................................................................................ 32

5.2.6 Caster ........................................................................................................ 33

5.2.7 Wireless Adaptor (Optional) ..................................................................... 33

5.2.8 Power Cord ............................................................................................... 33

6.1.1 Definition .................................................................................................. 35

6.1.2 Warnings and precautions ........................................................................ 35

6.2 Replace the LCD ................................................................................................ 37

6.2.1 Remove the LCD from the system ............................................................ 37

6.2.2 Reinstall the LCD monitor ......................................................................... 37

6.2.3 Functional checks ...................................................................................... 38

6.3 Replace keyboard ............................................................................................. 39

6.3.1 Remove the keyboard as a whole ............................................................. 39

6.3.2 Remove a certain button .......................................................................... 39

6.3.3 Reinstall the Keyboard .............................................................................. 40

6.4 Replace the touch panel ................................................................................... 42

6.4.1 Remove the touch panel ........................................................................... 42

6.4.2 Reinstall the touch panel .......................................................................... 42

6.4.3 Functional checks ...................................................................................... 42

6.5 Replace the Probe Holder................................................................................. 44

6.5.1 Remove the Probe holder ......................................................................... 44

6.5.2 Reinstall the Probe Holder ........................................................................ 44

6.5.3 Functional checks ...................................................................................... 44

6.6 Replace the Speaker ......................................................................................... 45