Embark Annual Report Digital FINAL Opt
Embark Annual Report Digital FINAL Opt
Embark Annual Report Digital FINAL Opt
LASTING CHANGE:
The Embark Behavioral Health
Annual Outcomes Report
2022 Edition
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 1
© 2023 Embark Behavioral Health
Although the information found in this report has been produced and processed from
sources believed to be reliable, Embark Behavioral Health (“Embark”) makes no warranties,
expressed or implied, regarding the accuracy, completeness, or usefulness of any such
information, and Embark assumes no liability or responsibility for loss or damage resulting
from the accuracy, completeness, or use of information contained herein. Commercial use or
sale of this report or any information contained herein is prohibited without the prior written
consent of Embark. Data can quickly become out-of-date. Changes may periodically be made
to the information herein and these changes may or may not be incorporated in any new
version of this report. This report is for informational purposes only and does not constitute
providing medical advice or professional services. The information provided should not be
used for diagnosing or treating a health problem or disease, and those seeking personal
medical advice should consult with a licensed health care provider.
2 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Table of Contents
Letter From the Embark Chief Clinical Officer....................................................................................................... 4
Client Profile.............................................................................................................................................................................. 8
Presenting Problems........................................................................................................................................................... 9
Results........................................................................................................................................................................................... 10
Suicide Risk.............................................................................................................................................................................. 10
Outpatient Clinics................................................................................................................................................................. 20
Results Summary..................................................................................................................................................................... 23
After-Treatment Progress................................................................................................................................................. 24
Systemic Approach.............................................................................................................................................................. 27
Experiential Therapy............................................................................................................................................................ 27
About Embark........................................................................................................................................................................... 29
References................................................................................................................................................................................... 31
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 3
Letter From the Embark
Chief Clinical Officer
Rob Gent, Ph.D., LPC, Embark Behavioral Health Chief Clinical Officer
4 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Tackling the Youth Mental Health Crisis
Embark Behavioral Health is a leading network of outpatient centers and residential
programs offering premier mental health treatment for preteens, teens, and young
adults. Our nationwide programs are part of a robust continuum of care that provides a
range of services built from over 25 years of specialization in serving youths. Embark’s
big hairy audacious goal is to lead the way in driving teen and young adult anxiety,
depression, and suicide from the all-time highs of today to all-time lows by 2028.
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 5
Data-Informed, Outcomes-Driven Treatment
Embark uses outcomes surveys to collect data in a process called feedback-informed treatment (FIT).
FIT, an evidence-based approach to behavioral health5, relies on objective measurement to assess
client perception of the therapeutic relationship, assess client and family growth, and provide data
to drive treatment planning in real time. Data are also aggregated to track program effectiveness
across our client population.
Embark data-collection methodology: We chose our outcomes measurement tools and surveys
based on their empirical reliability, validity, and brevity. Several tools reflect internationally validated
outcomes measures as well. Tools and surveys used are age appropriate. Table 1 provides a summary.
Note: This report contains results from Embark’s key clinical outcomes surveys. Information about
more surveys not mentioned in this report are online. Visit the Embark outcomes webpage at
embarkbh.com/outcomes.
WHAT IT MEASURES
6 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Survey schedule: Using secure web links, clients and their caregivers complete measurement tools and
surveys at admission, twice a month during treatment, at discharge, and up to two years post-discharge.
For a summary of how often we administer tools and surveys, see Table 2.
ADMINISTRATION FREQUENCY
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 7
Client Profile
The 1,908 clients admitted to Embark in 2022 ranged in age from 10-26. The mean (average) age was
16.1, and the standard deviation was 2.93. Table 3 summarizes gender identities and age distributions
for clients included in this outcomes analysis.
GENDER
AGE
IDENTITY
Transgender 4% 20-26 5%
Nonbinary 3%
8 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Presenting Problems
During the first therapy session, a client, their parents, and their therapist identify up to three problems
that most interfere with the client’s mental health. Embark refers to these as master treatment plan
(MTP) problems. They can include diagnoses, but often don’t. Sometimes, diagnoses are seen as
symptoms of these core problem areas. At Embark, we want to treat the root cause of the issues, not
just the symptoms.
In 2022, the most frequent primary MTP problem was depression, followed by anxiety. Other common
MTP problems included dysregulated (poorly regulated) mood, trauma, and relational distress.
A visual display of the top 25 most common client MTP problems is below.
ANGER
IMPULSIVITY
AFFECT REGULATION
TRAUMA
DISTRESS TOLERANCE
IDENITITY CONCERNS LOW SELF-CONCEPT
SUBSTANCE USE SELF-ESTEEM
SOCIAL ANXIETY
DEPRESSION LIMITED
COPING
SKILLS
MOOD
EMOTIONAL REGULATION
ANXIETY
EXECUTIVE
SUICIDAL FUNCTIONING
IDEATION
HEALTHY
SELF-HARM PERSONALITY
ATTACHMENT
RELATIONAL DISORDERS
DISTRESS
RELATIONAL DISTRESS
NEURODEVELOPMENTAL DISORDERS IMPULSE
DYSREGULATED FAMILY SYSTEM SUICIDE CONTROL
Everyone has a different mental health journey. Because of this, MTP problems can and do vary
greatly between individuals.
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 9
Results
The following results are derived The recommended length of stay for each level of care is:
from over 3,000 clients and families
served in 2022 — 1,908 of whom
Long-term Short-term
were admitted in 2022. Results are
residential residential
organized by measure and level of
care: long-term residential, short-
10 to 14 months Two to four months
term residential, and outpatient clinic
programs. Outpatient care includes
Partial
therapeutic day treatment programs Intensive
hospitalization
(also known as partial hospitalization
program outpatient program
programs, or PHPs) and intensive 15 weeks
Nine weeks
outpatient programs (IOPs).
For the results data that follows, we determined average percentage change based on reports
from clients and families who completed questionnaires upon admission and at discharge or upon
admission, at discharge, and post-discharge.
Suicide Risk
Upon admission in 2022, 52% of clients
reported some thoughts or feelings of
suicide. Suicidal thoughts and behaviors
were measured through a score greater
than 0 on item No. 9 of the Patient Health
Questionnaire-9 (PHQ-9). Clients were
asked to report how often, over the past
two weeks, they had thoughts they‘d be
better off dead or of hurting themselves.
Answer options included:
• Not at all.
• Several days.
Within two weeks of
admission, the average • More than half the days.
client experienced thoughts
• Nearly every day.
of suicide. At discharge, the
average client reported no Any response other than “Not at all”
thoughts of suicide. indicates suicidality.
10 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Long-Term Residential Programs
Clients receiving care at an Embark long-term residential program reported a 19-point average
reduction in distress from admit through 180 days post-discharge, indicating a statistically significant
level of improvement, according to the reliable change index (RCI). The RCI is the amount of point
improvement required for the change to be “real” and probably not due to chance.6 Parent RCI is a
13-point change, while client RCI is an 18-point change. Note: The term “parent” is used to refer to all
caregivers, but not all caregivers are biological parents.
Long-term residential parents reported a 40-point decrease in child distress from admit through 180
days post-discharge. This 40-point decrease is more than triple the RCI needed to showcase statistical
significance.
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 11
Note: Clinical cutoffs are used in some assessments to denote average, “healthy” functioning. Scores
above the cutoff can indicate a need for treatment or assessment. We highlight the clinical cutoff on
the figures that follow with a horizontal line. Each figure represents the average of the raw score of the
tool used.
Long-Term Residential
Client Distress Parent Report of Client Distress
90
90
80
De De
cre
Average Y-OQ SR Scores
70 cre
50
48 51 50
40
38
30
20
Most families
71%
of clients
& 86%
of parents
12 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Long-Term Residential: Client Depression
10
reas
9 ed d
epr 0-4 Minimal depression
8 essi
on
5-9 Mild depression
7
6 10-14 Moderate depression
6
15+ Severe depression
4
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 13
Long-Term Residential: Client Anxiety
10
Interpreting Anxiety Scores
Average Client GAD-7 Scores
9 De
cre 0-4 Minimal anxiety
8 ase
da
nx
iet 5-9 Mild anxiety
y
2.3
Average Client FAD-GF Scores
2.2
89%
De
2.2 cr
ea
se
d
2.1 di
st
re
ss
2.0
1.8
14 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Interpretation of Results
Clients participating in long-term residential
treatment experience a wide range of
services designed to support them,
regardless of the intensity or severity of their
distress, all within a single facility. Overall
distress scores varied from person to person.
However, a common trend was growth, as
parents and clients both reported a high
level of improvement in daily functioning
and lower distress. Similar progress occurred
when measuring anxiety and depression.
Improvements were largely maintained 180
days after treatment.
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 15
Short-Term Residential
100
De
cre
ase
dd
98
90 istr
ess De
91 cre
ase
dd
istr
80 ess
70
75
60
67
50 54
51
40
30
20
90 Days 90 Days
Admit Discharge Admit Discharge
Post-Discharge Post-Discharge
Most families
83%
of clients
& 86%
of parents
16 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Short-Term Residential: Client Depression
15
Dec
reas
ed d Interpreting Depression Score
epr
essi
14 on
Average Client PHQ-9 Scores
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 17
Short-Term Residential: Client Anxiety
14
De
cre
ase Interpreting Anxiety Scores
da
nx
Average Client GAD-7 Scores
iet
y 0-4 Minimal anxiety
11 12
5-9 Mild anxiety
90 Days
Admit Discharge
Post-Discharge Most clients (74%)
experienced improved
anxiety symptoms at
discharge, with the
average client reporting
a 45% decrease.
75%
of short-term residential
clients experienced improved
family distress at discharge.
18 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Short-Term Residential: Client Well-Being
65
ng
well-being at discharge.
ei
55 el
l-b
w
d
se
50
ea
cr
84%
In
45
40
35
36 of short-term residential
clients experienced improved
30
well-being at discharge.
Admit Discharge
Interpretation of Results
The data suggest that clients see an immediate
improvement in anxiety, depression, overall
functioning, and relationships from short-
term residential treatment. There is significant
improvement from when they were admitted
to a program. That said, they may benefit from
participating in outpatient care after returning
home, as some regression may occur after
completing short-term residential treatment.
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 19
Outpatient Clinics
Clients receiving outpatient care reported a 27-point average
decrease in distress at discharge. Outpatient parents reported
a 25-point average decrease in child distress at discharge. Both
decreases are statistically significant, according to the RCI.
The RCI is the amount of point improvement required for the
change to be “real” and probably not due to chance.6 Parent
RCI is a 13-point change, while client RCI is an 18-point change.
Note: The term “parent” is used to refer to all caregivers, but
not all caregivers are biological parents.
Outpatient
Client Distress Parent Report of Client Distress
D
ec
90 re
as The average Embark outpatient
ed
D client reported a 31% reduction
di ec
st
80 86 re
ss
re
ase in distress at discharge. Parents
d
Average Y-OQ 2.01 Scores
70 75 st
re
ss their child’s distress.
60
Most families
50 59
40
50 73%
of clients
& 72%
of parents
20 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Outpatient: Client Depression
15
Dec
reas
ed d Interpreting Depression Score
epr
essi
on
12 13 0-4 Minimal depression
Average PHQ-9 Scores
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 21
Outpatient: Client Anxiety
12 Dec
reas
ed a
nxie Interpreting Anxiety Scores
ty
11 0-4 Minimal anxiety
Average GAD-7 Scores
9
5-9 Mild anxiety
6
Outpatient clients entered treatment
3 above the clinical cutoff. The average
client reported a 37% decrease in
90 Days anxiety symptoms at discharge.
Admit Discharge
Post-Discharge
in anxiety at discharge.
50 53
45
40
40
35
30
90 Days
Admit Discharge
Post-Discharge
22 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Interpretation of Results
Data from outpatient clinics indicate strong improvements in behavioral functioning, distress, anxiety,
depression, and well-being. Embark therapists use this information to help families understand how
they might better engage with one another.
81% 82%
Results Summary
Clients at each level of care reported significant improvements in all areas. From admit to discharge,
parents and their children reported statistically significant reductions in client distress, according to
the RCI.
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 23
Alignment Between Parents and Clients
At every level of care, variability in distress scores between parents and clients decreased over time.
This indicates improvements in communication and attunement (putting empathy in action) between
child and parent, and that families are practicing crucial communication strategies after treatment,
such as vulnerability, empathy, and validation. Taken together, results suggest treatment helps parents
understand the severity and intensity of their children’s distress. They’re ultimately poised to better
attune to their preteens, teens, and young adults’ needs.
Importantly, parents reported communication as their most frequent MTP problem. Decreased
variability between their perception of their children’s distress and self-reported distress suggests that
they not only improved their communication skills with their preteens, teens, and young adults but
also have a greater awareness of their children’s overall social-emotional health after treatment.
After-Treatment Progress
Post-discharge results were especially compelling. Dramatic decreases in distress, anxiety, and
depression symptoms were reported at three and six months after treatment. Clients with high levels
of intense and frequent symptoms were included in these data sets. This suggests that those in need
of greater mental health support can and do benefit from the Embark treatment approach over time.
At every level of care, preteens, teens, and young adults reported double-digit percentage-point
increases in well-being scores to go along with the significant reduction in anxiety and depression.
These scores indicate improvement toward Embark’s big hairy audacious goal to lead the way in
driving teen and young adult anxiety, depression, and suicide to all-time lows by 2028.
Summary: We attribute our clients’ significant progress in symptom reduction and increased
well-being to the lasting impact of Embark’s clinical approach, our expert clinicians and
providers who guide clients through treatment, and, most importantly, our clients and
families’ dedication to the healing process.
24 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
Embark Treatment Approach Drives Outcomes
To provide the highest quality of care and meet the needs of clients and families, Embark administers
several tools and surveys that quantitatively and qualitatively measure each family’s experience at
our programs.
The therapeutic alliance is the single best predictor of positive results that a treatment provider
directly influences. It’s also a catalyst for growth. When clients and parents feel a strong alliance
with their therapist, they’re more likely to get better. A strong alliance is based on agreement about
treatment goals, activities, and tasks and developing a trusting bond.12
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 25
The Embark Treatment Approach: A Closer Look
Most behavioral health programs lack a cohesive, unifying approach to treatment. In contrast, we
created and use the Embark treatment approach. From the developmental lens, a framework for
viewing child and adolescent development, the Embark approach is the generator through which
our therapists heal and repair shame.
26 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
The CASA Developmental Framework
The CASA Developmental Framework is the neurobiological methodology for creating experiences
of secure attachment — the safe and reliable bond between a child and a nurturing and responsive
primary caregiver, usually a parent. Rooted in decades of evidence-based research15,16, CASA
emphasizes that mutually beneficial, secure attachment is essential for optimal development
(emotional, physical, and relational health) where resiliency, self-identity, and worth reside.
Systemic Approach
Embark believes healing is a joint process between a clinical treatment team and the entire family.
We therefore favor a systemic approach to treatment that honors the systems, patterns, rules,
and behaviors within a child, their family, and their environment. This approach provides the most
sophisticated tools for whole-family healing because it changes the experience and environment
that the negative behaviors and emotions needed to exist. It replaces current family interactions and
communication with healthier ones that foster connection and healing.
Experiential Therapy
To develop emotionally, psychologically, and even physically, we need reliable and repeated
experiences of safety and security from caregivers. We create these healthy experiences by using
therapeutic experiential methods that optimize emotional, physical, and relational development,
as informed by the CASA Developmental Framework. Our therapists take a creative approach to
treatment through experience-based, hands-on activities, such as going to a park or interacting with
animals, allowing them to provide treatment in a more relaxed environment that fosters healing.
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 27
Future Research Directions
As we move forward with evaluating client and family treatment, we’re continuing to research post-
discharge outcomes and the relationships between biological functions and health. We’re also building
a data repository.
• Data repository: We’re building an enhanced data repository of treatment outcomes. Our goal is
to use this data to generate an algorithm that will predict outcomes for all Embark clients across
every level of care.
28 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
About Embark
At Embark, we exist to create joy and heal generations. Our big hairy audacious goal is to the way
in driving teen and young adult anxiety, depression, and suicide from the all-time highs of today to
all-time lows by 2028. Our ability to achieve this goal is dependent upon the strength of our culture,
which is the starting point for our impact and success.
Five key differentiators set Embark apart from other behavioral health care providers.
1. We offer a robust continuum of care that provides different levels of service and programming
based on an individual’s changing needs, from virtual counseling to residential services.
2. We have a deep legacy of over 25 years serving youths, focused on preteens, teens,
and young adults.
3. We collect thousands of data points and share feedback with families so we can adjust
treatment in real time to improve results.
5. We offer the highest levels of quality care and safety standards, with all programs accredited
by The Joint Commission.
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 29
Treatment Throughout Our Continuum of Care
Our continuum of care allows us to meet families wherever they’re at and provide them with the level
of care they need throughout their healing journey. For example, clients can step up from a therapeutic
day treatment program (also known as a partial hospitalization program, or PHP) to a residential
treatment program if they require a more intensive level of care. They can step back down to a less
restrictive level of care when they’re ready.
RESIDENTIAL TREATMENT
CENTER (RTC)
Continuum
OUTDOOR THERAPY
of Care THERAPEUTIC
BOARDING SCHOOL
PARTIAL HOSPITALIZATION
PROGRAM (PHP)
30 Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report
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