Team Work and Communication

Team Work
and Communication
Team Work
• Team work involves people
working in a group or team
to accomplish a given task.
• A team refer to “a group of

two or more persons who
carry out some work
related tasks, interact
dynamically with one
another, have a shared
past and a foreseeable
future and share a
common fate together”.
Team Work
• Term “Team Work” originates from the concept of a team and in simple
terms refers to doing work in a team or group.
• According to Business Directory, team work has been defined as the
“process by which a group of people work collaboratively to achieve a set or
given goal/ task”.
• Team work means that people will try to cooperate, using their different individual skills
and talents to provide constructive feedback despite the fact that individuals may have
personal conflict among themselves.
• Team work brings together ideologically different people, with different skill sets for the
accomplishment of a set target or goal.
• The American heritage dictionary defines team work as “a cooperative
effort by group members or team members to achieve a common goal”.
• Team work is a kind of cooperative effort between team members to achieve a pre set
purpose or direction.
• Team work can also be defined as work done by several associates, with each individual
doing a particular task while foregoing personal prominence for the good of the whole
organization at large.
Team Work
• Team work involves breaking down work into smaller tasks, with each individual being assigned a
specific task with the overall aim being the achievement of the general or bigger goals.
• Team work has also been defined by some scholars as “the cooperative and coordinated effort on
the part of a group of persons who work together as a team or in the interest of a common cause”.
• Team work involves not only cooperation but also coordination of activities/tasks for the achievement of a common
cause, which is normally the objective set forward by the organization.
• Another definition of team work is of the view that it is “the sum of efforts undertaken by
individual team members for the achievement of the group’s overall objectives”.
• Every member of the team has to perform or contribute to the best of their ability if the pre defined goal is to be
achieved.
• What counts at the end of the day is not individual performances but it is the collective performance of the team
members that counts at the end of the day.
Importance of teamwork and effective communication in a
business environment?
• Why do businesses stress teamwork and communication?
• Why have you been subjected to the dreaded “group project” in some of your classes?
• We think of ourselves as individuals, each hired or chosen for our individual expertise, talents, and
experience, and yet we are often asked to work with others on assignments and projects. Why?
• Because we are capable of so much more when we work together.
• Why businesses use team, why they succeed, and why they fail.
• Critical role communication in helping businesses to achieve their goals and objectives….
• Challenges in using electronic communication…
Team Work –
Why does it Matters?
• Team working Ants
• In health care, team work is viewed as “a dynamic process
that involves two or more health care professionals who
have complementary skills and backgrounds, sharing
common health goals while at the same time exercising
concerted physical effort in planning, accessing and
evaluating patient care”.
• Team work can also be defined as “those behaviors that
facilitate effective interaction among team members”.
• Team work is a behavioral aspect, a way of creating
effective interactions among members of a group with the
sole aim being the achievement of a common purpose or
goal.
Team Work – Why it Matters?
• Another independent definition looks at team work as “the
interdependent components of performance required to coordinate
effectively the performance of multiple individuals”.
• Team work is individual performance leading to the achievement of
broader goals and tasks.
• The term team work have two major aspects that they rotate around or that
they are based on that is the existence of a team and the accomplishment
of a given task as being the main reason for team work.
• Team work concur that teams are composed of different individuals with
different ideologies and that all teams are set to promote cooperation and
coordination of work with the ultimate goal of achieving certain objectives,
tasks or jobs.
Teamwork skills
https://www.thebalancecareers.com/list-of-teamwork-skills-
2063773
Team Work (Communication)
• Being a good team member means clearly • Creative Thinking
communicating your ideas with the group. • Give Feedback
• Goal Setting
• You must be able to convey information via
• Guidance
phone, email, and in person.
• Influencing
• You want to make sure your tone is always • Language
professional but friendly. • Management
• Both verbal and nonverbal communication are • Persuading
important when working within a group • Research
setting. • Team Management
• Advising • Teaching
• Collaboration • Verbal Communication
• Contributing • Visual Communication
• Coordination • Written Communication
• Creativity
Team Work (Conflict Management)
• Able to mediate problems between • High Emotional Intelligence
team members. • Leadership
• Listening
• Able to negotiate with your team
• Logical Argument
members to settle disputes and make
• Logical Thinking
sure everyone is happy with the team’s
choices. • Mediation
• Negotiating
• Collaborative
• Problem Solving
• Cooperation
• Team Building Activities
• Critical Thinking
• Defining Problems
• Empathy
• Flexibility
Team Work (Listening)
• Able to listen to the ideas and concerns of your • Group Decision Making
peers to be an effective team member. • Hearing Concerns
• By asking questions for clarification, • Interpreting
demonstrating concern, and using nonverbal • Listening
cues, you can show your team that you care
• Nonverbal Communication
and that you understand their ideas or
concerns. • Open Mind
• Active Listening • Patience
• Ask Clarifying Questions • Relaxed
• Attentive • Receive Feedback
• Critical Thinking • Summarize
• Eye Contact
• Give Feedback
Team Work (Reliability)
• A must be reliable team member so • Helpfulness
that coworkers can trust you with time- • Honesty
sensitive tasks and company • Leadership
information. • Multitasking
• Participation
• Stick to deadlines and complete any
assigned work. • Perform Tasks
• Responsibility
• Gain your colleagues’ trust. • Team Oriented
• Commitment • Task Management
• Community Building • Trust
• Confidence Building
• Dependability
• Flexibility
Team Work (Respectfulness)
• People will be more open to communicating • Patience
with you if you convey respect for them and • Positive Attitude
their ideas. • Relationship Building
• Simple actions like using a person's name, • Sharing Credit
making eye contact, and actively listening • Support
when a person speaks will make your team • Team Player
members feel appreciated. • Tact
• Acknowledging Others • Understanding Feelings
• Encouragement
• Expanding Ideas
• Interpersonal
• Motivation
• Opinion Exchange
• Oral Communication
More Teamwork Skills
• Additional teamwork skills for resumes, • Organizing
cover letters, job applications, and • Persuasive
interviews. • Project Management
• Ability to Build Rapport • Project Planning
• Accountability • Receiving Feedback
• Creative • Presentation
• Decision Making • Respect
• Delegating • Self-Awareness
• Encouraging • Supportive
• Influential • Time Management
• Innovative • Trustworthy
• Instinctual
Team Work
• Have An Open-Door Policy. It Builds Trust.
• An open-door policy in place sets the precedent that anyone can ask questions, voice
concerns, and pitch ideas at any time.
• This is an important part of building trust within your team.
• Making management inaccessible sends the message to lower-level employees that they are
not as valuable. Keeping the doors of communication open is crucial.
• Removing physical obstacles between employees creates a sense of mutual trust and
encourages the open exchange of ideas.
• Problems can be presented and resolved as they arise instead of waiting for the weekly
company meeting.
https://www.workzone.com/blog/team-communication/

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Team Work

• A team refer to “a group of

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