Estufa Cleo Piazzetta

English
Pellet stove
CLEO
The instruction booklet is an integral part of the product.
INSTRUCTION FOR INSTALLATION,

USE AND MAINTENANCE
H07024170 / DT2000556-03
Dear Customer,
Thank you for having chosen one of our products, which is the result of years of experience and continuous research aimed at making a superior
product in terms of safety, reliability and performance.
This booklet contains information and advice for safe and efficient use of your product. DT2010001-01
English
IMPORTANT INFORMATION DT2010208-07
• This instruction booklet has been prepared by the manufacturer and is an • The plug at the end of the power cable must be easily accessible after
integral part of the product. In the event of sale or relocation of the product installation.
make sure this booklet accompanies it, since the information contained in it • Use only recommended wood pellets in the pellet stove (refer to section
is intended for the purchaser and for anyone involved in the installation, use entitled “FUEL”).
and maintenance of the product. • Never use liquid fuels to light the pellet stove or to relight the embers.
• Read the instructions and the technical information contained in this • Ensure that the area where the stove is installed is properly ventilated
booklet carefully before proceeding with installation, use or any repairs. while the stove is lit.
• The observance of the instructions and technical information in this • In the event of malfunctioning the fuel supply will be stopped. Restart the
instruction booklet guarantees the safety of persons and property; it also stove only after having eliminated the cause of the malfunction.
ensures more efficient operation and an increased lifespan. • Stop using the product in the event of fault or malfunctioning.
• The factory cannot be held responsible for damage or injury due to failure • Do not remove the protective grille from the pellet hopper.
to comply with the instructions for installation, use and maintenance given • Any build-up of unused pellets in the burner left over from repeated
in this booklet, or due to unauthorised alterations or to the use of other than failed ignitions must be removed before attempting to light the stove again.
original spare parts. • Stove operation can result in surfaces, handles, flue pipe and glass
• Appliance installation and use must conform with the manufacturer’s becoming extremely hot. When the stove is in operation, only touch these
instructions as well as with European and national legislation and local parts if wearing protective clothing otherwise use suitable tools.
regulations. • Because of the build-up of heat on the glass, take care that those who are
• Installation, electrical connection, checks, maintenance and repairs are unfamiliar with stove operation do not linger near the stove.
operations which must be carried out exclusively by qualified and authorised • This appliance must not be used by persons (including children) with
personal with specialised knowledge of the product. reduced physical, sensory or mental capacities, or lack of experience or
• The wall against which the product is to be placed must not be of wood or knowledge unless they are supervised or instructed on use of the appliance
any other flammable material. For correct installation it is also important to by the person who is responsible for its safety.
comply with the section entitled “MINIMUM SAFETY DISTANCES”. • Creaking may be heard while the stove is in operation or cooling down.
• Before installing the product read all instruction booklets relevant to the This is not to be considered a defect, but is a consequence of thermal
cladding, the ventilation kit and any other accessory. expansion of the component materials.
• Check that the floor where the product is to be installed is perfectly level. • The product you have purchased may different slightly from the one
• When handling the steel parts of the cladding it is advisable to use clean illustrated in this booklet since the pictures are only given as an indication
cotton gloves to avoid leaving fingerprints that are difficult to remove at first and not an exact portrayal.
time of cleaning.
In the event of difficulties or if you are unable to understand the
• The stove must be assembled by at least two persons.
instruction booklet, contact your local dealer.
• Connect the pellet stove to the electricity supply only after it has been
connected by an expert to the flueway. Do not place objects which are not heat-resistant on top of the
stove or within the recommended minimum safety area.
Do not open the door while the stove is in operation or operate
the stove when the glass is broken.
See the guarantee certificate enclosed with the product for the terms, limitations and exclusions.
In line with its policy of constant product improvement and renewal, the manufacturer may make changes without notice.
This document is the property of the factory; no part of it may be disclosed to third parties without the written permission. All rights reserved.
REFERENCE STANDARDS DT2010209-05
EN 14785 Residential space heating appliances fired by wood pellets. Requirements and test methods.
EN 832 Thermal performance of buildings - Calculation of energy use for heating - Residential buildings.
UNI 10683 Heat generators fired by wood or other solid biofuels - Installation requirements.
UNI 10847 Single flue systems for liquid and solid fuel generators - Maintenance and inspection - Guidelines and procedures
UNI 7129 Gas installations for domestic use fired by mains gas supply. Design, installation and maintenance.
DIN 51731 class HP2 Fuels.
ÖNORM M7135 Fuels.
CEI EN 60335-1 Safety of household and similar electrical appliances. - Safety. Part 1: General requirements.
CEI EN 50165 Electrical equipment of non-electric appliances for household and similar purposes – Safety requirements.
EN 1856-1 Chimneys - Requirements for metal chimneys - Part 1: System chimney products.
EN 1856-2 Chimneys - Requirements for metal chimneys - Part 2: Metal liners and connecting flue pipes.
EN 1443 Chimneys – General requirements.
2 H07024170 / DT2000556-03
CONTENTS DT2010187-00
Section Heading Page

1.0 GENERAL RULES 4
1.1 Single chimney or flueway 5
1.2 Soot inspection 5
English
1.3 Chimney stack 6
1.4 Fresh air intake 7
1.5 Installation enviroment 8
1.6 Load-bearing capacity of the floor 8
1.7 Heating capacity 8
1.8 Minimum safety distances 9
1.9 Connection to the flueway 9
1.10 Connecting to a conventional chimney 10
1.11 Using an external flue 11
1.12 Prevention of domestic fires 11
2.0 FEATURES AND TECHNICAL DATA 12
2.1 Features 12
2.2 Accessories and equipment 12
2.3 Technical Data 12
2.4 Product identification data 13
2.5 Dimensions 13
2.6 Wiring diagram 14
3.0 PREPARING FOR INSTALLATION 15
4.0 INSTALLATION 16
4.1 Electrical connection and controls 16
4.2 Installing the external thermostat 17
4.3 Removing the cladding 17
4.4 Side flue gas outlet (optional) 18
5.0 FUEL 20
5.1 Loading the pellets 20
6.0 USE 21
6.1 Control panel 21
6.2 Setting the language 22
6.3 Programming 22
6.4 Programming the clock 23
6.5 Timer 23
6.6 Menu parameter 26
6.7 Enable beep 27
6.8 Display mode 27
6.9 Lighting for the first time 28
6.10 Lighting and normal operation 28
6.11 Remote control 31
6.12 Safety devices 31
6.13 Stove status 33
6.14 Opening the door 33
6.15 Humidifier (optional) 34
6.16 Disposal of ashes 34
7.0 MAINTENANCE 35
7.1 Cleaning the grate and the grate support 35
7.2 Cleaning the ash tray 35
7.3 Cleaning the firebox 36
7.4 Cleaning the smoke chamber 36
7.5 Cleaning the flue system 36
7.6 Cleaning the ceramic cladding 36
7.7 Cleaning the enamelled metal parts 37
7.8 Cleaning the glass 37
7.9 Replacing the glass 37
7.10 Replacing the remote control battery 37
7.11 Cleaning the fans 37
7.12 Shutting down 37
7.13 Programming maintenance 37
8.0 TROUBLESHOOTING 38
8.1 Replacing the fuses 41
Declaration of conformity 42
This booklet code H07024170 / DT2000556 rev. 03 - (01/2012) comprises 44 pages.
H07024170 / DT2000556-03 3
1.0 GENERAL RULES DT2010216-05
Ensure that the installation of your product conforms to all the indications given below.
English
Fig. 1
CHIMNEY STACK
FLUEWAY
CONNECTION TO FLUE
SOOT REMOVAL
INSPECTION HOLE
FRESH AIR INTAKE
END ELBOW WITH

INSPECTION WINDOW
MINIMUM SAFETY DISTANCES
CHECK OF FLOOR
LOAD-BEARING CAPACITY
DT2030321-00
4 H07024170 / DT2000556-03
DT2010024-02
1.1 SINGLE CHIMNEY OR FLUEWAY
Every appliance must have a vertical flue pipe operating by natural draught to Fig. 2
discharge the combustion gases outdoors.
The flue must:
English
- comply with regulations in force in the place of installation of the appliance;
- be tight to the products of combustion, waterproof, suitably insulated, made
with materials resistant to corrosion by the gases and to stress;
- be connected to just one stove, fireplace or extraction hood (Fig. 2);
- be properly sized, with constant free internal section, equal to or greater than
the diameter of the flue pipe of the stove and at least 3.5 m in length (Fig. 2);
- be mainly in a vertical position with a deflection from the axis of no more
3.5 m MINIMUM
than 45° (Fig. 2);
- be at a suitable distance from combustible or flammable materials, ensured
by an air gap or suitable insulating material;
- be of uniform internal section, preferably round. Square or rectangular
sections must have rounded corners with a radius of at least 20mm and a
maximum ratio between the sides of 1.5 (Fig. 3-4-5).
- The walls must be smooth if possible and without narrowing. Bends must
be regular and without discontinuity (Fig. 6).
It is forbidden to make fixed or mobile apertures on the flue pipe

to connect appliances other than the one to which it is already
connected.
It is forbidden to pass other air ducts or service pipes inside the
flue pipe, however large it is.
If the flue pipe is an incorrect size or installed other than in

compliance with the above instructions, the factory cannot be
held liable for malfunctioning of the product, damage to property
or injury to persons or animals. DT2030049-00
Fig. 3 Fig. 4 Deposit of creosote
DT2030050-00 DT2030188-00
Fig. 5 Deposit of creosote Fig. 6
DT2030189-00 DT2030190-00
DT2010031-01
1.2 SOOT INSPECTION
We reccomend that the flue must have a chamber for collecting solid matter and any condensate located below the connection and which may be easily
inspected by means of an airtight door. (Fig. 1)
H07024170 / DT2000556-03 5
DT2010025-03
1.3 CHIMNEY STACK
The chimney stack is a device fitted on the top of the chimney that is designed Fig. 7 Fig. 8
to aid dispersion of the products of combustion in the atmosphere.
English
The chimney stack must comply with the following requirements:

it must have an internal section and shape the same as the flue (A);
it must have a useful outlet section (B) of not less than twice that of the
flue (A);
the part of the chimney that emerges from the roof or remains in contact * BB equivale
it is twice
al
with the outside (e.g. in the case of a flat roof), must be covered with brick of to Adi A
doppio
or tile elements and in any case well insulated;
It must be built in such a way as to prevent the penetration of rain, snow
DT2030051-00 DT2030191-00
and foreign matter into the flue and to ensure that in the event of winds
from all directions and angle, discharge of the combustion products is
Fig. 9
assured (chimney stack with down-draught cowl).
Recommended distances for correct chimney operation.

To ensure trouble-free operation of the chimney and allow correct dilution of
the products of combustion in the air, the chimney stack must be installed
at the distances given below:
6-8 metres from any buildings or other obstacles that are higher than the
chimney stack;
50 centimetres higher than any obstacles located at a distance less than
5 metres;
outside the reflux area. The size and shape of this area differ according to
the angle of inclination of the roof and it is therefore necessary to adopt the
minimum heights shown below.
DT2030052-00
Example: Check the slope of the roof (column α), and the anticipated
distance of the chimney stack from the axis of the ridge (column A); if the
distance is greater than “A” the height of the chimney stack may be read
in (column H); if the distance is less than “A” the chimney stack must rise
above the ridge by 0.5 metres.
Fig. 10
FLAT ROOF
5 m or less over 5 m 5 m or less
DT2030053-00
Fig. 11 distance more than A SLOPING ROOF

distance
min. than A 0.50 m above the ridge
height of reflux
area z
ridge axis DT2030192-00
Horizontal width of reflux area Minimum height of

Pitch of the floor from ridge axis outlet from root Height of reflux area
α A H minimum Z
15° 1,85 m 1,00 m 0,50 m
30° 1,50 m 1,30 m 0,80 m
45° 1,30 m 2,00 m 1,50 m
60° 1,20 m 2,60 m 2,10 m
6 H07024170 / DT2000556-03
DT2010539-03
1.4 FRESH AIR INTAKE
To ensure trouble-free operation the stove/fireplace must have the necessary Fig. 12 Fig. 13
air available for combustion and this is provided through the fresh air intake.
English
The fresh air intake must:
- have a total free cross section at least equal to the size given in the
paragraph “TECHNICAL DATA”;
- be protected by a grille or suitable guard provided it does not reduce the
minimum recommended section;
- be in a position whereby it cannot be obstructed.
The airflow necessary for the fire may be obtained in different ways:
- through a fresh air intake direct into the room of installation; (Fig. 12) DT2030054-00 DT2030193-00
- with ducting through pipes direct to the room of installation, increasing the Fig. 14
recommended minimum free cross section by at least 15%; (Fig. 13)
- from an adjacent room to the place of installation provided this air flows
freely through permanent apertures communicating with the outside.
(Fig. 14-15)
The adjacent room from which air is taken must not have a low
pressure compared to the exterior due to a counter draught
caused by the presence in that room of another appliance in use
or of a suction device.
The permanent apertures in the adjacent room must comply with
the requirements given above.
Combustion air must not be taken from adjacent rooms used as

a garage or a combustible materials store or for activities posing
a fire hazard.
DT2030194-00
Fig. 15
DT2030195-00
H07024170 / DT2000556-03 7
DT2010033-01
1.5 INSTALLATION ENVIROMENT
The appliance should be installed in a location which allows safe and convenient use as well as easy maintenance. If the product being installed requires
an electrical socket, the room must also be provided with an earthed power supply in accordance with current regulations. The room where the appliance
is to be installed must comply with the following requirements.
English
It can not be used as a garage, store for combustible material or for activities with a risk of fire.
It can not be in a vacuum in relation to the outside environment due to the effect of contrary draught caused by the presence in the room
where the fireplace is installed of another appliance or an extractor device.
Do not use two stoves, a fireplace and a stove, a fireplace and a wood-fired cooking range, etc. in the same environment, since the draught
of one could affect the draught of the other.
- Devices suitable for cooking food with relative hoods without an extractor fan may only be used in kitchens.
- Gas appliances of type C are allowed (refer to current legislation and regulations in the place of installation)
Gas appliances of type B are not allowed (refer to current legislation and regulations in the place of installation).
The fireplace must not be used simultaneously with collective type ventilation ducts with or without extractor fan, other devices or other
appliances such as: forced ventilation systems or other heating systems using ventilation to change the air. Such systems could cause a
vacuum in the environment of installation even if installed in adjoining or communicating rooms.
The fireplace must not be used: in stairwells except in buildings with no more than two apartments; in corridors for common use; in
bedrooms; in bathrooms or shower-rooms.
DT2010032-00
1.6 LOAD-BEARING CAPACITY OF THE FLOOR
Check the load-bearing capacity of the floor referring to the weight of the product given in the paragraph “TECHNICAL DATA”.
If the floor has an unsuitable load-bearing capacity, take adequate countermeasures.
DT2010130-01
1.7 HEATING CAPACITY
Check the heating capacity of the appliance by comparing the rated power given in the paragraph “TECHNICAL DATA” with the power required by the
environment to be heated.
The energy requirement may be calculated approximately by multiplying the square metres of area by the height of the ceiling; the result is then multiplied
by a coefficient, which depends on the degree of insulation of the building, that is, on internal and external factors of the dwelling:
a) Internal factors: type of window and door frames, thickness of the insulation and walls, type of building materials, presence of stairwells, walls with
extensive glazing, high ceilings, position of the rooms to be heated in relation to other adjacent heated or unheated rooms, …
b) External factors: geographical position, average outdoor temperature, exposure, wind speed, latitude, altitude, …
Example of approximate calculation of the energy requirement to heat a fixed volume to 18/20° C:
The coefficient that is normally used is determined according to the real conditions as they occur case by case.
From 0.04 to 0.05 kW per cubic metre in a well insulated environment
From 0.05 to 0.06 kW per cubic metre in a poorly insulated environment
3 rooms measuring 20m2 X (H ceiling) 2.7m = 162 m3 (volume)

In an environment with a good degree of insulation, an average value (coefficient) of 0.045 kW may be taken
162 (volume) X 0.045 (kW) = 7.3 kW necessary (6300 kcal/h)
Conversion 1kW = 860 kcal/h
Consult a heating technician or engineer for a correct check and calculation of the requirement of the environments to be heated
(see “REFERENCE STANDARDS”).
8 H07024170 / DT2000556-03
DT2011553-02
1.8 MINIMUM SAFETY DISTANCES
Install the product in compliance with the recommended safety distances Fig. 16
from heat sensitive or inflammable materials and not inflammable, from Rear flue gas
SCARICO outlet
POSTERIORE
LATERALE
flue gas
SCARICO
load bearing and other walls and also from wooden elements, furniture, etc. Rearposteriore
Parete wall
English
In the case of flooring that is heat sensitive or inflammable the floor must
outlet
F*
Side
be protected with non-combustible insulating material, e.g. sheets of steel A
Side laterale
Side laterale
plate, marble, tiles, etc.
wall
wall
The minimum distances are:
Parete
STUFA
Parete
F* STOVE F*
A 10 cm from the wall behind the stove
B 20 cm from the side wall B B
C 80 cm in the heat radiation area and from the hot air fan outlet
D 50 cm floor protection E D C E
E 30 cm (measured from the inner edge of the door)
F* 5 cm from the flue gas outlet on the rear wall Protezione pavimento
Floor protection
Connection to the flue must respect minimum safety distances from heat-
sensitive structural components or inflammable materials (wood panelling, Zona Radiating Zone
radiante dell'apertura
beams or ceilings, etc) shown in the figures. del focolare
* = Values referred to the use of original Superior flue pipes; if other pipes DT2032711-0
are used, the safety fire regulations or fire codes of reference are applicable.
Fig. 17 Fig. 18
Keep any combustible product such as wooden furniture,
curtains, carpets, combustible liquids, etc. well away from the
stove when it is lit (minimum distance 80 cm).
It is recommended that greater distances than those indicated
above be left all round the stove to make any necessary work
on the appliance easier.
DT2030335-00 DT2032226-00
DT2010229-04
1.9 CONNECTION TO THE FLUE
The pellet stove is not the same as other stoves. It has a forced
Fig. 19
draught of flue gas by a fan, which keeps the firebox in a vacuum Straight reducer
and the entire flueway slightly pressurised. For this reason the Ø 80/100 mm
flue must be completely airtight and correctly installed to ensure Ø 100 mm
both trouble-free operation and user safety.
- The flueway must be made by specialised personnel or firms, as outlined below.

- The flue must be installed in such a way as to guarantee that periodic
cleaning can be carried out without dismantling any parts whatsoever.
- Pipes should always be sealed with silicone (not cement-based sealants) or Ø 80 mm
specially adapted gaskets/seals, which retain their strength and elasticity at
high temperatures (250°C), and should be fixed with 3.9 mm ø self-tapping
screws.
Do not install dampers or valves that could block the passage of

flue gas.
Do not connect to a flueway into which other appliances (boilers,
extractor hoods, etc.) discharge fumes or vapours.
Tee with sealing plug
Using the relative pipe clips, fix the flue to the wall so that it does not
weigh on the smoke fan.
DT2030337-00
H07024170 / DT2000556-03 9
Pipes and maximum usable lengths Fig. 20
INSULATING
Pipes of painted aluminium-clad steel (minimum thickness 1.5mm), stainless MATERIAL
steel (AISI 316) or enamelled steel (minimum thickness 0.5mm) with a
nominal diameter of 80 or 100 mm (for pipes which run inside the flue
maximum diameter 150 mm) can be used.
English
TEE
The male-female connectors must have a minimum length of 50 mm.
The diameter of the pipes depends on the type of installation. The stove was TEE
designed to take 80 mm diameter pipes but, as shown in Table 1, in some
cases the use of double-lined 100 mm diameter pipes is recommended. DIRECTION OF
CLEANING
TABLE 1 – LENGHT PIPES DIRECTION OF
WITH 80mm WITH DOUBLE-WALLED CLEANING
TYPE OF INSTALLATION
DIAMETER PIPE 100mm DIAM. PIPE
Maximum length (with three 90° bends)
For installations more than 1200m above sea level required
Maximum number of bends
Length of horizontal sect. w/ minimum 3% gradient
DIRECTION OF CLEANING
DT2030338-00
Losses in pressure associated with a 90° bend can be compared to those incurred by one metre of pipe. An inspectable union-tee can be
considered equivalent to a 90° bend.
EXAMPLE: if installing a section greater than 4.5m in length with 80mm diameter pipe, calculate the maximum usable length in the following ways:
- If a maximum of three 90° bends are used, the maximum length of the section will be 4.5m.
- If a maximum of two 90° bends are used and bearing in mind that a 90° bend can be replaced by one metre of pipe, the maximum length of the section
will be 4.5m+1m=5.5m.
- If a maximum of one 90° bend is used and bearing in mind that a 90° bend can be replaced by one metre of pipe, the maximum length of the section
will be 4.5m+1m+1m=6.5m.
Where 100mm diameter pipe must be used, connect it to the stove flue outlet with a 80mm union-tee then use a 80mm 100mm adaptor (not supplied by
Superior) (Fig. 19).
Union-tee
The use of this type of fitting must allow for the collection of condensate mixed with soot, which builds up inside the pipe. It must also permit periodic
cleaning of the flue without the need to disassemble the pipes. This type of fitting can be bought at Superior retail outlets together with the pipes. An example
is given below of a flueway connection, which allows complete cleaning without having to disassemble the pipes (Fig 20).
DT2010230-02
1.10 CONNECTING TO A CONVENTIONAL CHIMNEY
If you wish to use an existing chimney it is strongly recommended that Fig. 21
COMIGNOLO
CHIMNEY STACK
you have it checked by a professional chimneysweep to ensure that it is
completely airtight. The reason for this is that the smoke, because it is
slightly pressurised, can infiltrate any cracks in the flue and escape into
living spaces. If upon inspection you find that the chimney is not completely
sound, it is recommended that you insert piping made of new material. If the
existing chimney is wide enough we recommend a pipe with a maximum
diameter of 150mm. It is also recommended that you insulate the chimney
flue (Fig. 21 - 22). CON CANNA FUMARIA
WITH DAMAGED FLUE
NON INTEGRA
Pipes and bends made by the factory are recommended for connection to the
flueway, since they are sized to fit the flue outlet of the appliance. Ø 150 mm MAX
Other pipes may be applied after adaptation and checking of the compatibility
of the coupling, taking into account that the pipes and bends must be made RACCORDOTEE
AT
in compliance with current regulations. In this case, however, the factory only
INSERIMENTOPIPE
DI UN TUBO
INSERTION
guarantees trouble-free operation for parts that it manufactures and that are
used according to specifications.
ISOLANTE
INSULATING MATERIAL
Ø 80 mm
SPORTELLI
INSPECTIONPER
ISPEZIONE
WINDOWS
DT2030339-01
10 H07024170 / DT2000556-03
-If the connector has to pass through partitions or walls of inflammable or Fig. 22 CLOSING FLANGE
heat-sensitive materials, or through load-bearing walls, create:
an insulating barrier equal to or greater than 10cm around the connector
using mineral-based insulating material (rock wool, ceramic fibre) with a
nominal density greater than 80kg/m3.
English
- If the connector has to pass through non-flammable partitions or walls,
create: an insulating barrier equal to or greater than 5cm around the
connector using mineral-based insulating material (rock wool, ceramic fibre)
with a nominal density greater than 80kg/m3.
- Check that the connection to the flueway is gas/smoke-tight, since the SEALING FLANGE IN STAINLESS
appliance operates in a vacuum. STEEL OR ALUMINIUM
- Check that the pipe does not penetrate too far into the flueway, thereby
choking the pipe for the passage of smoke and combustion gases.
Ensure that all installation work is carried out to professional

standards.
FRESH AIR INTAKE WITH

NON-CLOSABLE GRILLE DT2030340-00
DT2010232-02
1.11 USING AN EXTERNAL FLUE
An external flue can be used provided it complies with the following Fig. 23
requirements:
- Use only insulated stainless steel pipes (double-lined) fixed to the outside
wall of the building (Fig. 23).
- There must be an inspection opening at the base of the flue to permit
periodic checks and maintenance.
- The flue must be fitted at the top with a chimney stack with down-draught
cowl, also ensuring compliance with the safety distance from the roof ridge
as outlined in the section entitled “GENERAL RULES”, under “CHIMNEY
STACK”.
Ensure that all installation work is carried out to professional

standards.
FRESH AIR INTAKE WITH

NON-CLOSABLE GRILLE
DT2030341-00
DT2010027-02
1.12 PREVENTION OF DOMESTIC FIRES
The product must be installed and used in compliance with the manufacturer’s instructions and European and national standards as well as local
regulations.
When a flue pipe passes through a wall or a ceiling, special installation methods must be applied (protection, thermal insulation, distances
from heat-sensitive materials, etc.). See the paragraph “CONNECTION TO THE FLUEWAY”.
- It is also recommended that all elements made of combustible or inflammable material, such as beams, wooden furniture, curtaining, flammable liquids, etc.
be kept outside the heat radiation range of the fireplace and at a distance of at least 80 cm from the heating block.
- For other information, see the paragraph “MINIMUM SAFETY DISTANCES” and “CONNECTION TO THE FLUEWAY”.
- The flue pipe, chimney stack, chimney and fresh air intake must always be free of obstructions, clean and checked periodically, that is, at least twice during the
seasonal period from the lighting of the fireplace and during its use. When the fireplace has not been used for some time it is advisable to carry out the checks
mentioned above. For further information, consult a chimneysweep.
- Only use recommended fuels (See section “FUEL”).
H07024170 / DT2000556-03 11
2.0 FEATURES AND TECHNICAL DATA DT2011845-00
DT2011592-00
2.1 FEATURES
Cladding: enamelled steel with majolica insert
English
Interior: steel
Baffle plate and hearth: cast iron
Grate: cast iron
Door: cast iron with ceramic glass heat resistant up to 750°C
Handle: enamelled steel
Control panel: display with digital controls and remote control (optional)
Timer thermostat: standard with daily, weekly and weekend programming modes divided into two time bands
Power setting: from 1 to 4
Ash drawer: removable
Fuel: natural pure wood pellets (see “FUEL” section)
Heating: forced ventilation
DT2011851-00
2.2 ACCESSORIES AND EQUIPMENT
Description
Room sensor NTC 10K provided
Cable L=200 Schuko IEC provided
Pellet stove door handle tool provided
Grate baffle plate provided
Grey silicone paint spray can optional
Humidifier optional
Side flue gas outlet kit optional
Remote control kit optional
Pipes and elbows for connection to the flueway optional
Floor protection optional
GPRS module for remote stove control optional
DT2011846-02
2.3 TECHNICAL DATA
CLEO
U.M.
at rated power at minimum power
Thermal power kW 6.0 2.5
Hourly fuel consumption kg/h 1.4 0.6
Efficiency % 90.0 90.0
CO content (with 13% O2) % 0.010 0.020
Maximum power rating W 370
Power rating at work W 90
Electrical power supply V 230
Frequency Hz 50
Frequency only for Japan Hz 60
Fuel tank capacity kg / (l) 10.5 / (16)
Exhaust outlet diameter cm ø8
2
Fresh air intake with minimum useful section cm 100
Weight with cladding kg 90
Packing sizes (DxWxH) cm 55x60x113
Data obtained under laboratory conditions with pellet calorific value of 5 kWh/kg.
N.B. The above data may vary according to the characteristics of the pellets being used. (See section “FUEL”)
CLEO
Technical data for flue calculations U.M.
at rated power at minimum power
Thermal power kW 6.0 2.5
Smoke flow rate g/s 5.0 3.4
Average temp. of smoke at exhaust outlet °C 148.2 97.7
Minimum draught Pa 12
12 H07024170 / DT2000556-03
DT2011541-00
2.4 PRODUCT IDENTIFICATION DATA
Every product is identified by a rating plate showing the model and the performance of the appliance as well as a plate giving the serial number.
The rating plate is located on the rear panel of the stove, while the plate with the serial number is located on the underside of the hopper lid.
A label bearing the serial number is also applied on the cover last page of the “Installation, operation and maintenance” booklet.
English
Always give the information shown on these plates to the dealer or the Service Centre when requesting service or spare parts.
Fig. 24 Fig. 25
NUMERO
SERIAL MATRICOLA
NUMBER
NOME
PRODUCT
PRODOTTO
NAME
DT2032205-0 DT2032204-0
DT2032712-00
2.5 DIMENSIONS
96
scarico ! 8
22,7
13,7 13,7
5,2
29,5 * 29,5 *
6,8
43
45,5
Measurements
Dimensioni in incmcm.
** Minimum measurement
Quota minima for the per
da rispettare sidescarico
flue gaslaterale
outlet (optional).
(optional)
H07024170 / DT2000556-03 13
DT2032293-02
2.6 WIRING DIAGRAM
English
G H
D
3
7
5
L
6
C 6 N A
J
1 1 P
6
5
O Q
F GND
RO+
EXT AMB ENC

BLU
SERIALE
+5V
BL-
AL1
DISPLAY
4 3
ACC
R
COC
V
SCAM
FUMI
N
F
5 3 5
4 S
5
2 2
M
2
2
POS. KEY TO PARTS POS. KEY TO PARTS NO. KEY TO COLOURS

A Control display M Power supply with fuse (5X20 4AH250V) 1 White
B - N Smoke sensor 2 Yellow-green
C Room fan O Room sensor 3 Black
D Pellet-loading auger P External thermostat 4 Brown
E Flue gas fan Q Serial port DB9 5 Blue
F Capacitor R Motherboard 6 Red
G N.O. Pressure switch (normally open) S Fuse 5X20 4AL250V 7 Grey
H N.C. 80° thermostat (normally closed) T -
I - U -
J Remote control receiver (optional) V Flat cable
L Igniter plug Z -
14 H07024170 / DT2000556-03
3.0 PREPARING FOR INSTALLATION DT2011847-00
To prevent accidents or damage to the product we recommend the following:

Fig. 26
- unpacking and installation must be carried out by at least two people;
the product must always be moved and handled with suitable equipment in
English
- full compliance with current safety regulations;
- the packaged product must be kept in the position according to the
directions shown by the diagrams and notices on the pack;
- if ropes, straps or chains are used, ensure that they are able to take the
weight of the pack and that they are in good condition;
- use slow continuous movements when moving the pack to avoid jerking
the ropes, chains, etc.;
- do not tilt the package excessively to avoid toppling; A
DT2032731-00
- never stand in the vicinity of loading/unloading equipment (forklift trucks,
cranes, etc.). Before proceeding with installation, remove the securing
brackets (A) having removed the relative fastening screws. (Fig. 26)
Unpack the product being careful not to damage or scratch it, take
the accessories kit and any pieces of polystyrene or cardboard
used to wedge moveable parts etc. out of the stove.
Keep packaging (plastic bags, polystyrene, etc.) out of reach
of children, since it could be a potential source of danger, and
dispose of according to local regulations.
To make moving and handling of the stove easier for installation
purposes, it is advisable to remove the cladding in accordance
with the procedure described in the paragraph “REMOVING THE
CLADDING” and then refit it upon completion of installation.
If you decide to install the stove without removing the cladding,
take great care not to buckle, scratch or in any way damage the
bottom of the side panels and the lower front panel.
H07024170 / DT2000556-03 15
4.0 INSTALLATION DT2011597-00
Pursuant to current regulations on the safety of electrical equipment, you Fig. 27

must contact a Superior After-Sales Service Centre or a qualified electrician
for all and any work connected with installation, maintenance or servicing
English
that involves access to electrical parts.

Cladding
Having completed assembly of the stove and installed any external room
thermostat, check that the humidifier (optional) is properly inserted into its
seat (see the paragraph “HUMIDIFIER”) and finally fit the ceramic panel into
the top. (Fig. 27) DT2032296-00
DT2011593-01
4.1 ELECTRICAL CONNECTION AND CONTROLS

DT2011863-00
Power cable (6).

• The stove/fireplace comes with a power cable which must be connected
to a 230V/50Hz mains socket. Connection to the rear of the stove/fireplace
Fig. 28
2 Fig. 29
is shown in fig. 29.

• The power rating is indicated in the paragraph “TECHNICAL DATA”. 4
The appliance must be connected to an efficient earthing/

1
grounding system.
Ensure that in its normal position the power cable does not 3
come into contact with any heated parts. 5
Ensure that the electrical plug is accessible also after 7
installation of the stove. 6
DT2032713-00 DT203271
DT2032714-00
Room sensor connection (5). 1 External socket for connection of room 4 Knockout for inserting cable gland PG7
sensor. for connection of external thermostat.
• When installing the stove/fireplace, it is necessary to connect the room 2 Socket for power lead. 5 Room sensor connection.
sensor (provided) to the correct jack (fig. 28). The sensor can be positioned 3 External pressure pipe tap. 6 Power cable connection.
as shown in fig. 29, otherwise remove the band, uncoil the lead and then 7 DB9 serial socket
place the sensor in a spot where a more accurate room temperature reading
can be obtained.
Pipe tap (3).

• The appliance has an external socket for measuring the pressure (vacuum)
of the flue gas outlet pipe. This control and verification should be carried out
by authorised personnel at the time of installation or during maintenance.
Connection to the DB9 serial socket (7)

• The appliance has a DB9 serial socket, which is used to check appliance
operation. Controls should be carried out by authorised personnel at the time
of installation or during maintenance.
• The optional GPRS kit, if ordered, may be connected to the DB9 serial
socket.
16 H07024170 / DT2000556-03
DT2011848-00
4.2 INSTALLING THE EXTERNAL THERMOSTAT
The appliance is designed for connection to an external room thermostat Fig. 30
(NOT SUPPLIED BY THE BUILDER). To connect the external thermostat use
cable type 2x0.5mm2 clamped with a PG7 cable gland to be inserted in the
English
appropriate hole in the rear panel (Fig. 32).
This operation must be carried out by authorised personnel. 1 Thermostat.
2 Electronic board 2-pin terminal.
3 Cable gland.
Installation can be carried out with any type of room 4 Thermostat cable terminal. DT2030076-00
thermostat but requires a PG7 cable gland similar to the one
shown in fig. 30. To connect the thermostat to the electronic
Fig. 31
board, see the wiring diagram.
To install, proceed as follows:

- Cut off the electricity to the appliance;
- Remove the right side panel (see the paragraph REMOVING THE
CLADDING);
- Remove the knockout to be found in the rear panel (position 4 – Fig. 28);
- Clamp the thermostat cable with the PG7 cable gland and insert the gland
into the hole in the rear panel (Fig. 32);
- Connect the thermostat terminal to the two-pin terminal of the electronic
board (Fig. 31);
- Refit the panel, proceeding in the reverse order to removal.
DT2032715-0
Fig. 32
DT2032716-0
DT2011600-00
4.3 REMOVING THE CLADDING
If work has to be carried out inside the cladding, the side panels must be Fig. 33
removed as follows:
- remove the upper grille [A] after unscrewing the 4 fastening screws [B].
(Fig. 33)
DT2032717-0
- Remove the 2 screws [C] that secure the lower front panel [D], lift it Fig. 34
slightly and then pull it outwards to remove. (Fig. 34)
D
DT2032718-0
H07024170 / DT2000556-03 17
- Remove the side panel after unscrewing the 2 front screws [E] (Fig. 35) and Fig. 35
loosen the rear screws [F] that secure it. (Fig. 36)
- Follow the same procedure for the other side.

English
- Refit the cladding by repeating the above steps in the reverse order.
DT2032719-0
Fig. 36
DT2032720-0
DT2011850-00
4.4 SIDE FLUE GAS OUTLET (OPTIONAL)
The product is supplied with flue connection at the rear. Fig. 37
By purchasing the relative kit, it is, however, possible for the outlet to be on
the right or the left side of the stove. Proceed as follows: A
- Remove the side panels (see paragraph “REMOVING THE CLADDING”).
- Remove the smoke sensor [A] after having removed the relative fastening
screw [B]. (Fig. 37)
B
DT2032725-0
- Remove the rear flue gas outlet pipe [C] from the connector spigot after Fig. 38
having removed the relative fastening screws [D].
Close off the hole using the hole cover [E], fixing it to the rear panel with the
screws provided in the kit [F]. (Fig. 38)
C
F
D E
DT2032726-0
18 H07024170 / DT2000556-03
- Replace the removed pipe with the side flue connection [G], fastening it to Fig. 39
the connector spigot using the previously removed screw [D], with the elbow
to the left or right as required. (Fig. 39)
Seal the joint between the side flue connection and the connector spigot
with silicone (no cement substance) (see paragraph “FLUE PIPE”).
English
- Fit the smoke sensor, inserting it as far as it will go into the relative housing
[I] and secure it with the screw [B] taken from the rear flue connection, see G
figure 37. (Fig. 40)
INSTALLATION WITH FLUE CONNECTION ON THE RIGHT SIDE.

- The MINIMUM distance of the flue outlet pipe from the stove is given in the
D DT2032721-0
paragraph “SIZE” in the instruction booklet accompanying the product; This
measurement is obtained by inserting a pipe of diameter 80 mm and length 150 Fig. 40
mm (height H – Fig. 41) between the side flue connection and the union tee.
The section of pipe must be sealed with silicone (no cement substance) and
fastened with a self-tapping screw Ø 3.9 mm (see paragraph “FLUE PIPE”).
INSTALLATION WITH FLUE CONNECTION ON THE LEFT SIDE.

- Insert no pipe between the side flue connection and the union tee: the I
MINIMUM distance is obtained directly with the side flue connection.
- Remove the knockout [L] to be found in the lower part of the relative
side panel, taking care not to scratch or buckle the panel (Fig. 42). DT2032722-0
Apply the edge gasket [M] provided in the kit to the edge of the hole obtained in
the panel. Cut off any excess gasket.
Fig. 41
It is advisable to fix the gasket in place using a few drops of high
temperature resistant silicone.
- Refit the previously removed cladding, proceeding in the reverse order to
H
the instructions given for its removal.
- Connect to the flueway according to the instructions given in the section

“GENERAL RULES”.
DT2032723-0
Fig. 42
M
DT2032724-0
H07024170 / DT2000556-03 19
5.0 FUEL DT2010233-04
The wood pellet is obtained by pressing wood sawdust left over from the To ensure trouble-free operation:
working of natural dried wood. The typical small, cylindrical form is obtained DO NOT use pellets with dimensions other than those recommended by the
by passing the material through a die. Thanks to lignin, a natural element manufacturer
English
which is released during the pressing of the raw material, the pellets acquire DO NOT use poor quality pellets containing sawdust, bark, maize, resins or
a good consistency and compactness without requiring treatment with chemical substances, additives or adhesives.
additives or caking agents. DO NOT use damp pellets.
Choosing other and unsuitable pellets:
There are various types of pellet on the market with qualities and - obstructs the grate and flue gas pipes;
characteristics that vary depending on the processes they have undergone - increases fuel consumption;
and the type of wood used in their production. - reduces efficiency;
Since the characteristics and quality of the pellet considerably affect - means that proper stove operation cannot be guaranteed;
stove performance, efficiency and proper operation, we recommend - causes dirt to build up on the glass;
that you use high-quality pellets. - leaves particles which have failed to burn and heavy cinders.
The factory has tested and programmed its stoves and can ensure The presence of moisture in the pellets increases their volume and causes
best performance and trouble-free operation using pellets with the them to split which in turn causes:
following specific characteristics: - malfunction of the fuel-loading system;
- inefficient combustion.
Pellet characteristics
Components Natural pure wood pellet Pellets should be stored in a sheltered, dry place.
Length, approx. 10 - 30 mm
To use good quality pellets with dimensions and heat-producing properties
Diameter, approx. 6 - 6,5 mm
other than those recommended above, it will be necessary to change the
Apparent density, approx. 650 kg/m3 stove operating parameters.
Specific weight, approx. > 1,0 kg/dm3
Net heat value, approx. 5 kWh/kg This “customisation” of stove settings must be carried out at
Moisture content, approx. <8% a Superior Service Centre or by specially qualified personnel
authorised by the factory.
Residual ash, approx. < 0,5 %
Using pellets that are out of date or not in conformity with the
N.B. the above data refer to beech/fir wood pellets manufacturer’s recommendations not only damages the stove
and jeopardises its performance, but can render the guarantee
null and void and relieves the manufacturer of all liability.
DT2010730-00
5.1 LOADING THE PELLETS
To load the pellets into the hopper it is advisable to tear off the edge of the
sack and empty the sack directly into the hopper. This makes filling easier
and avoids pouring pellets on top of the stove.
Do not allow sawdust to accumulate on the bottom of the hopper.
Do leave leftover pellets on top of the stove – they could catch fire!
DT2030459-00 DT2030460-00
20 H07024170 / DT2000556-03
6.0 USE DT2011649-00
• Do not use the stove as a cooking appliance.

• Ensure that the room in which the stove is installed is sufficiently well ventilated (fresh air intake).
• Ensure that all joints in the flue are hermetically sealed using a silicone- (not cement-) based sealant which is resistant to temperatures of up to 250ºC
English
and which shows no sign of deterioration.
• Check (or have checked) regularly that the flue is clean.
• Under no circumstances use fuels other than pellets.
• Remove any deposits of unused pellets left by failed ignition before restarting the stove.
During operation some parts of the stove (door, handle, controls, ceramic parts) can reach high temperatures. Take great care and all the
necessary precautions, especially in the presence of children, the elderly or disabled and pets.
Keep any inflammable object well away from the stove while it is in use (MINIMUM 80 cm from the front panel).
While in use the door must remain closed and the glass must be present and intact. The removal of the protective grille inside the pellet
hopper is strictly prohibited. If replenishing with pellets while the stove is lit, ensure that the bag does not come into contact with any
hot surfaces
DT2010035-05
DT2011650-00
6.1 CONTROL PANEL
- The stove is fitted with a digital control panel, which allows the user to control the various functions.
- When the stove is connected to the electrical system but is not in the operating mode, the actual time (e.g.: 12:30) appears in the left part of the display,
while the readout OFF appears in the right part.
DT2032436-00
The control panel keys and their various functions are listed below. These have been numbered in order to make identification easier.
Used for:
Key 4
- manual startup and shutdown.
(ON-OFF) - exit from programming mode.
When the stove is in operation, they can be used:
-to set the power between 1 and 4
Key 5-6 In the stove programming stage, they are used:
(adjustment/ selection) - to access the programming menu (key 6)
- to scroll the menu programs and the timer-thermostat
- to scroll time meter storage menu (parameter submenu)
When the stove is in operation, they can be used:
- to set the room temperature between 7°C and 30°C
- to read the temperature and actual time (key 1)
In the stove programming stage, they are used:
Key 1-2 - to select the language
(adjustment/ selection) - to select the day and time for clock settings
- to set the timer-thermostat parameters
- to enable the buzzer
- to set mode display
Used for:
Key 3 (SET) - confirmation of the selected menu
Timer functions The LED lights up if the timer is activated.
Temperature The LED lights up when the desired temperature is reached.
Remote control reception The LED lights up if data are received from the remote control (optional)
Programming The LED lights up when programming is in progress.
Fuel loading The LED lights up when the fuel-loading auger is in use.
Pilot light The LED lights up when the pilot light is on.
- -
- -
Displays:
- actual time/room temperature
Control display - power setting
- set functions
H07024170 / DT2000556-03 21
DT2011651-00
6.2 SETTING THE LANGUAGE
This function allows one of the four languages available to be set on the display according to the country where the product is installed.
Description of activity Display

English
Press key 6 for a few seconds.

The scrolling readout “SELECT LANGUAGE” will appear on the right part of the display.
Confirm by pressing the SET key. SELECT LANGUAGE
Using key 1 or 2, scroll the languages on the left display until the required language appears.
E.g.: ENG
Confirm by pressing the SET key.
After confirmation, the scrolling readout “FUNCTION ENABLED” appears on the right display,
after which the initial display returns.
FUNCTION ENABLED
DT2011652-00
6.3 PROGRAMMING
Press key 6 for at least 5 seconds to enter stove programming.
- Repeatedly press key 5 or 6 to scroll the main menu, which appears on
the right-hand display. SELECT LANGUAGE
SEL LINGUA
- Having selected the function to be programmed, confirm using the SET
key. Now display the submenus by repeatedly pressing key 1 or 2 for the ITA
ITA
left-hand display and 5 or 6 for the right-hand display. DE
DE
ENG
ENG
- Confirm selection using the SET key and proceed in the same way until FRA
FRA
the readout “FUNCTION ENABLED” appears on the right display. The stove
now returns to the initial display. SETSET
OROLOGIO
CLOC
Repeat the above steps for each menu to be programmed.
MO
LU
See the appropriate table to programme each function. TU
MA
UE
ME
- Press key 4 once to return to the previous menu. GI
TH
VE
FR
SA
SA
DO
SU
SET CRONO
SET CHRONO
PROGRAM DAY GIORNO

PROGRAMMA
PROGRAM SETT SETT
PROGRAMMA
PROGRAMMA
PROGRAM FINE SETT
SET EN
MENU PARAMETERS
MENU PARAMETRI
SETTINGS
TARATUREFACTORY
FABBRICA
DATA
BANCABANDATI
TARATURELOAD
SETTINGS CARICO
TARATURESMO
SETTINGS ASP-FUMI
ANNULLA
RESET ORE PAR
PARTHOUR
ANNULLA
RESET ALLARMI
ALARM
MEMORIECOUNTERS
MEMORY CONTAORE
ENABLE
ABILITA BEEP
CICALINO
ON
ON
OFF
OFF
MODO
MODE DISPLAY
DISPLAY
HOUR
ORE
TEMP
TEMP
STATOSTOVE
STATE STUFA
ESC
USCITA
DT2032300-00
22 H07024170 / DT2000556-03
DT2011643-00
6.4 PROGRAMMING THE CLOCK
Correct time setting is necessary to be able to use all the functions where time is involved.
Setting the clock entails programming the following values: day, hour and minutes.
These values are displayed in sequence upon pressing the SET key.
English
Press key 6 for a few seconds. Use key 5 or 6 to scroll the menu that appears on the right
display until the scrolling readout SET CLOC appears.
Confirm by pressing the SET key. SET CLOC
Using key 1 or 2, scroll the hours of the day that appear on the left display until the required
hour appears.
Confirm by pressing the SET key. DAY (scrolling readout)
Using key 1 or 2, scroll the minutes of the day that appear on the left display until the
required minutes appear.
Confirm by pressing the SET key. HOURS (scrolling readout)
Using key 1 or 2, scroll the days of the week that appear on the left display until the required
day appears.
Confirm by pressing the SET key. MINUTES (scrolling readout)
The display automatically returns to its initial status.
DT2011653-00
6.5 TIMER
The timer allows the user to programme the stove to start up and shut down automatically without any manual intervention.
Daily, weekly and weekend programmes can be selected with a maximum of two operating cycles in two separate timetable bands.
For example: Cycle 1: from 6am until 9am
Cycle 2: from 8.30pm until 11pm
In the DAILY programme the two timetable bands once established can be activated or deactivated for all the days of the week.
For example: if you want the stove to operate from 6am to 9am every day.
In the WEEKLY programme the two timetable bands once established can be activated or deactivated for each day.
For example: if you want the stove to operate from 6am to 9am on Monday, Tuesday, but not on Wednesday, and so on.
In the WEEKEND programme the two timetable bands once established can be activated or deactivated for Friday, Saturday and Sunday.
For example: if you want the stove to operate from 6am to 9am on Friday, Saturday, but not on Sunday.
This kind of timer allows you to have three programmes (DAILY, WEEKLY and WEEKEND) stored permanently. The programmes can be activated or
deactivated using the SET CHRONO menu. It is advisable to have only one programme active at a time to avoid overlapping.
WHEN USING THE TIMER FOR THE FIRST TIME, SET THE CLOCK WITH THE CURRENT DAY, HOUR AND MINUTES, as with a new watch. To
set the actual time, see the table SETTING THE CLOCK. This setting will only be necessary the first time of activating the clock.
If several programs are active with overlapping times, the stove will start up with the first programmed start time and will always stop
at the first set time irrespective of the daily, weekly or weekend program.
H07024170 / DT2000556-03 23
DAILY PROGRAM DT2011654-00

display until the scrolling readout SET CHRONO appears.
English
Confirm by pressing the SET key. SET CHRONO
The scrolling readout PROGRAM DAY appears on the right-hand display.

PROGRAM DAY
Use key 1 or 2 to scroll the options ON, to enable the daily program, OFF, to disable.
If you have disabled the program by selecting OFF and do not want to proceed with
programming, press key 4 to exit. Press key 4 once to return to the SET CHRONO menu; ENABLE DAY (scrolling readout)
press twice to return to the initial display.
Use key 1 or 2 to set the start time of the first operating cycle. Each time the key is pressed
the time advances by 10 minutes.
For automatic fast advance, hold the key pressed down for a few seconds.
Confirm the set time by pressing the SET key. START D PROGRAM 1 (scrolling readout)
Use key 1 or 2 to set the stop time of the first operating cycle. Each time the key is pressed
Confirm the set time by pressing the SET key. STOP D PROGRAM 1 (scrolling readout)
It is possible not to set the stop time by setting the readout to OFF. Use key 1 or 2 to scroll the
timetable band to find OFF, which appears at the end of the 24-hour cycle.
Confirm by pressing the SET key. STOP D PROGRAM 1 (scrolling readout)
Press key 1 or 2 to set the required power level during the first operating cycle.
SET D PO 1 (scrolling readout)
Press key 1 or 2 to set the required room temperature during the first operating cycle.
SET TEMP ROOM 1 (scrolling readout)
Programming automatically passes to the second operating cycle. To continue programming

for the second cycle, proceed in sequence with the steps given for the first cycle. The number
2 appears on the display, indicating the second operating cycle. If you do not want to program
a second cycle, set START and STOP of the second programming cycle to OFF. START D PROGRAM 2 (scrolling readout)
WEEKLY PROGRAM DT2011655-00

Use key 5 or 6 to scroll the available functions that appear on the right display until the
scrolling readout PROGRAM SETT appears.
Confirm by pressing the SET key. PROGRAM SETT
Use key 1 or 2 to scroll the options ON, to enable the weekly program, OFF, to disable.
programming, press key 4 to exit. Press key 4 once to return to the SET CHRONO menu; ENABLE SETT (scrolling readout)
Confirm the set time by pressing the SET key. START SE PROGRAM 1 (scrolling readout)
24 H07024170 / DT2000556-03
Confirm the set time by pressing the SET key. STOP SE PROGRAM 1 (scrolling readout)
English
It is possible not to set the stop time by setting the readout to OFF. Use key 1 or 2 to scroll the
timetable band to find OFF, which appears at the end of the 24-hour cycle.
Confirm by pressing the SET key. STOP SE PROGRAM 1 (scrolling readout)
Press key 2 to select the day of the week.
Press key 1 and select ON to activate the first operating cycle on the selected day, or select
OFF to deactivate it. Proceed for all seven days of the week.
Confirm by pressing the SET key. DAYS SE LIT 1 (scrolling readout)
Confirm the power setting by pressing the SET key.
SET SE PO 1 (scrolling readout)
Confirm the temperature by pressing the SET key.

2 appears on the display, indicating the second operating cycle. If you do not want to program START SE PROGRAM 2 (scrolling readout)
a second cycle, set START and STOP of the second programming cycle to OFF.
WEEKEND PROGRAM DT2011656-00

Use key 5 or 6 to scroll the available functions that appear on the right display until the
scrolling readout PROGRAM SETT EN appears.
Confirm by pressing the SET key. PROGRAM SETT EN
Use key 1 or 2 to scroll the options ON, to enable the weekend program, OFF, to disable.
programming, press key 4 to exit. Press key 4 once to return to the SET CHRONO menu; ENABLE SETT EN (scrolling readout)
Confirm the set time by pressing the SET key. START EN PROGRAM 1 (scrolling readout)
Confirm the set time by pressing the SET key. STOP EN PROGRAM 1 (scrolling readout)
It is possible not to set the stop time by setting the readout to OFF. Use key 1 or 2 to scroll
the timetable band to find OFF, which appears at the end of the 24-hour cycle.
Confirm by pressing the SET key. STOP EN PROGRAM 1 (scrolling readout)
Press key 2 to select the day of the week.
Press key 1 and select ON to activate the first operating cycle on the selected day, or select
OFF to deactivate it.
Proceed for the three days of the week – Friday, Saturday and Sunday. DAYS EN LIT 1 (scrolling readout)
H07024170 / DT2000556-03 25
Confirm the power setting by pressing the SET key.
SET EN PO 1 (scrolling readout)
English
Confirm the temperature by pressing the SET key.

2 appears on the display, indicating the second operating cycle. If you do not want to program START EN PROGRAM 2 (scrolling readout)
a second cycle, set START and STOP of the second programming cycle to OFF.
DT2011676-00
6.6 PARAMETERS MENU
The User can only interact with the TIME METER STORAGE in the parameter menu, as described in the table below: the other parameters can only be used
by an authorised service centre.
TIME METER STORAGE DT2011679-00

display until the scrolling readout MENU PARAMETERS appears.
Confirm by pressing the SET key. MENU PARAMETERS
Use key 5 or 6 to scroll the menu that appears on the right display until the scrolling readout
MEMORY COUNTERS appears.
Confirm by pressing the SET key. MEMORY COUNTERS
The scrolling readout HOURS TOTAL appears on the right display and the total hours of
operation on the left display.
Use key 5 to go back within the time meter storage menu.
Press key 6. HOURS TOTAL
The scrolling readout HOURS PARTIAL appears on the right display and the number of
partial hours on the left display.
Use key 5 to go back within the time meter storage menu. HOURS PARTIAL
Press key 6.
The scrolling readout NUMBER START appears on the right display and the number of
actual starts on the left display.
Use key 5 to go back within the time meter storage menu.
NUMBER START
Press key 6.
The last 5 alarms (e.g.: ALL) appear on the right display and the readout MEM1, MEM2,
MEM3, MEM4, MEM5 on the left display.
Use key 5 to go back within the time meter storage menu. ALL (scrolling readout)
Press the SET key to return to the initial display.
26 H07024170 / DT2000556-03
DT2011657-00
6.7 BUZZER ENABLE
This function is used to enable or disable the warning signal emitted if a safety device is activated.
English
display until the scrolling readout ENABLE BEEP appears.
Confirm by pressing the SET key. ENABLE BEEP
Use key 1 or 2 to select on the left display the option ON to enable the buzzer or OFF to
disable.
Confirm by pressing the SET key. MODE BEEP (scrolling readout)
After confirmation the scrolling readout “FUNCTION ENABLED” appears on the right part of the
display and the display then returns to its original status.
FUNCTION ENABLED
DT2011658-00
6.8 DISPLAY MODE
This function is used to display the room temperature or the time on the left-hand display.

display until the scrolling readout MODE DISPLAY appears.
MODE DISPLAY
Use key 1 or 2 to select on the left display the option TEMP (enabling room temperature
display) or HOURS (enabling timetable display).
Confirm by pressing the SET key. DISPLAY (scrolling readout)
After confirmation, the scrolling readout “FUNCTION ENABLED” appears on the right part of
the display and the display automatically returns to its initial status.
FUNCTION ENABLED
H07024170 / DT2000556-03 27
DT2010082-04
6.9 LIGHTING FOR THE FIRST TIME
- Before lighting the stove for the first time, check that the grate is properly The time indicated for operation at maximum power does not necessarily
placed and pushed towards the left. have to be continuous, but may be divided up into two periods separated
- There will be odours when lighting the first few times due to the evaporation by an interval of at least 3-4 hours with the stove shut down.
English
of paints and oils used during the manufacturing process. At the end of the recommended period the paint will have evaporated and
During this stage, air the room well where the stove is installed and avoid the stove should be used at the suitable power for normal use.
staying there any length of time since the fumes being given off could be If necessary the stove may be used for a further period at maximum power
harmful to persons or pets. to ensure complete and final disappearance of all paint residue.
The stove body should have settled down and the paints fully evaporated after When the hopper is being loaded for the first time the loading auger needs
having lit the stove a few times. time to fill up; during this stage the pellets are not distributed inside the
To this end, follow the instructions given below when using the stove. firebox and it is highly probable that the first attempt at ignition fails. If the
- Operate at medium power for the first 5-6 hours after igniting the fuel (the alarm is activated, shut down the stove by pressing the ON/OFF key for
expansion caused by the heat during this stage will allow the stove body to a few moments, remove the fuel in the grate and then set the stove for a
settle). new ignition process.
- After the settling-down stage the stove must be set to operate at maximum
power for a period between 6 and 10 hours, depending on the amount of
paint on the stove body that must be evaporated off.
DT2011659-00
6.10 LIGHTING AND NORMAL OPERATION
Before lighting, remember to check that:
The mains plug is properly inserted into the socket.
The stove door is tightly shut.
The pellet hopper is full or contains sufficient pellets for the stove to operate for the required time.
STOVE STARTUP DT2011660-00

Keep key 4 pressed down for a few seconds.
A cycle starts with three phases which take the stove into the normal operating mode.
- CONTROL (first 20 seconds)
The lighter (glow plug) activates.
CONTROL (scrolling readout)
The display LED lights up.
START PHASE I
The extractor fan starts up.
The fuel-loading auger is activated and starts to feed pellets into the grate. START PHASE I (scrolling readout)
START PHASE II
- If the lighter has triggered the combustion process, the auger increases fuel loading to
allow a period of stabilisation and correct combustion of the pellets in the subsequent
normal operating mode.
- If during the startup phase the sensor on the flue gas outlet shows a rise in temperature START PHASE II (scrolling readout)
(sign that the combustion process is underway), the stove is considered to be lit and goes
into the normal operating mode.
28 H07024170 / DT2000556-03
IGNITION FAILURE DT2011661-00

If the readout NO LIT appears on the right display during the startup stage (and the buzzer
activates, if set), it means that the sensor installed on the flue gas outlet detects no
English
temperature rise (sign that the combustion process has not been triggered) or the pellet
hopper is empty. The stove goes into the alarm status. NO LIT (scrolling readout)
Shut down the stove by pressing key 4 for a few seconds: the warning buzzer stops.
The scrolling readout CLEANING BRA (clean grate) appears on the right display and when
the stove has cooled the readout OFF appears.
Check the causes of activation of the safety device and always remove all the fuel from the
grate before attempting ignition again.
Restart the stove by pressing key 4.

Repeat the procedure given above for lighting the stove.
CONTROL (scrolling readout)
If the stove occasionally fails to ignite it could be caused by:

- pellet composition or size not in compliance with the specifications given in this booklet (see the “FUEL” section);
- insufficient mains voltage, whether in the form of intermittent voltage drops or a constantly lower value.
In the above cases any call-out of the service centre is not covered by the warranty, since the problem is not due to a defect in the
product.
NORMAL OPERATION DT2011662-00
Once the stove is properly lit, it will stabilise in the normal mode of operation.
The power setting appears in the right-hand display: P1, P2, P3, P4.
The time or the room temperature appears in the left-hand display. (See paragraph “DISPLAY
MODE”).
The power and the room temperature settings may be adjusted during normal operation.
To change the power setting, press key 6.

The scrolling readout SET PO (set power) appears in the right display.
Use key 5 or 6 to select the required power level, which will appear in the left display.
The display automatically returns to its initial status. SET PO
To change the temperature setting, press the SET key. The scrolling readout SET TEMP
ROOM appears in the right display.
Use key 1 or 2 to select the required temperature from a scale between 7° C and 30° C,
which will appear in the left display.
SET TEMP ROOM
The display automatically returns to its initial status.
Automatic grate cleaning is activated during regular stove operation at programmed

intervals that are set by Superior personnel. This procedure is necessary in order to
eliminate accumulation of ash or encrustation that would prevent correct stove operation
CLEANING BRA (scrolling readout)
and must therefore be removed.
SHUTDOWN DT2011664-00
Hold the ON/OFF key down for several seconds.

Fuel loading stops, while the cooling fan and the extractor fan continue to operate until the
stove is cool.
The scrolling readout CLEANING BRA (clean grate) first appears followed by the readout OFF.
Never unplug the stove from the power supply at this stage as this could cause CLEANING BRA
internal problems and jeopardise subsequent ignition operations.
H07024170 / DT2000556-03 29
EXTERNAL THERMOSTAT DT2011663-00
Stove operation can be regulated by any kind of external room thermostat connected to
English
the electronic board.

To connect the thermostat, see paragraph “INSTALLING THE EXTERNAL ROOM
THERMOSTAT”.
Operation of the external thermostat depends on the stove temperature setting.

- If the set stove temperature is less than the room temperature, the external thermostat
prevails. (It is advisable to set a minimum value of 7°C for the stove).
- If the set stove temperature is more than the room temperature, the internal stove
thermostat prevails. The external thermostat is disabled.
- If the room temperature is less than the temperature set on the external thermostat, the
readout TON appears on the left-hand display.
- The readout “TON” appears in the STATE STOVE (Stove status) mode.
The room sensor must be connected. If the room sensor is not connected the
appliance does not change the power and operates to user settings.
POWER SUPPLY CUTOFF DT2011665-01

If there is a blackout while the stove is in operation, there are two possibilities of procedure
according to stove set-up:
- blackout without timer thermostat settings;
- blackout with timer thermostat settings.
Blackout without timer thermostat settings.

When the electricity supply is restored, the appliance restarts automatically.
• The grate cleaning phase activates.
• The fan operates at full speed to allow the stove to cool.
• The automatic stove restart cycle starts (the steps detailed in the ‘STARTUP’ phase are
repeated automatically).
• Once the ignition cycle has been completed the stove operates normally at power level 2.
Blackout with timer thermostat settings.

There are 3 possible situations. CLEANING
• Blackout straddling the time set for ignition: the stove does not restart.
• Blackout straddling the time set for shutdown: the stove restarts when the electricity
supply is restored.
• Blackout within the programmed operating time band: the stove restarts when the
electricity supply is restored.
Restarting is carried out with the same procedure as listed in “Blackout without timer
thermostat settings”.
EMERGENCY LIGHTING OF STOVE DT2040098-00

If the glow plug is not working, the stove may be lit manually as follows:
- pour a small quantity of pellets into the grate;
- use a lit piece of firelighter (diavolina) to ignite the pellets;
- close the door;
- start the stove using the ON/OFF button.
This procedure is only to be carried out in an emergency while waiting for the servicing technician to arrive.
30 H07024170 / DT2000556-03
DT2011646-00
6.11 REMOTE CONTROL (OPTIONAL)
On request the stove may be supplied with a remote control, which can be
used to govern certain stove functions.
English
- Startup/Shutdown: by pressing the two + keys simultaneously the stove
can be turned on or off. + +
- Power level: when operating normally, pressing the + and - keys above - -
the flame symbol will select one of the four power levels of the stove.
- Temperature: when operating normally, pressing the + and - keys above
the thermometer symbol will select the desired room temperature (7°C -
30ºC).
SUPERIOR
DT2030079-0
DT2010223-01
6.12 SAFETY DEVICES
During operation some parts of the stove (door, handle, ceramic parts) can reach high temperatures.
Remember to maintain the safety distances indicated previously.
Be careful, take all due precautions and always comply with the instructions.
If during operation smoke leaks from any part of the stove or the flue, shut the stove down immediately and ventilate the room. When the stove has cooled,
check for the cause of the leak and if necessary call in specialist personnel.
The stove is fitted with several safety devices to guarantee safe operation.
The safety devices are fitted to eliminate the risk of injury to people and pets and damage to property. Tampering or work carried out
by unauthorised personnel can jeopardise this function.
SMOKE CHAMBER PRESSURE DT2011666-00

The pressure switch is connected to the flue gas outlet, its function is to control the vacuum
inside the outlet duct so that the stove can be used in all safety.
The pressure switch is activated if there is a change in the conditions required for correct
operation in the flue gas outlet duct (incorrect installation, blockages or obstructions in the
flue, poor maintenance, unfavourable weather conditions such as persistent wind, etc.) the
pressure switch cuts off the power supply to the fuel-loading auger, thereby stopping the
supply of pellets to the grate and starting the stove shutdown process.
- The readout ALL appears on the right display and the time (e.g.: 12:30) or the temperature
on the left display, depending on the initial settings.
- The readout “ALL” appears in the STATE STOVE (stove status) mode.
- After approx. 30 seconds the alarm buzzer sounds (if activated).
WHAT TO DO
- Shut down the stove by holding the ON/OFF key down for several seconds.
- The alarm will stop.
- Wait until combustion of any pellets remaining in the grate has finished.
- After having cleaned the grate, restart the stove by pressing the ON/OFF key. (The readout ALL
must no longer appear on the display. If this is not the case call the After-Sales Service Centre).
At the time of stove startup, correct pressure-switch operation is checked so that the appliance
may be used in all safety.
- If any irregularity is found in the pressure switch, the readout ALL (in the case of pressure
switch failure) appears on the right display and the time (e.g.: 12:30) or the temperature on
the left display, depending on the initial settings.
- The readout “ALF 2” appears in the STATE STOVE (stove status) mode.
WHAT TO DO
- Call the After-Sales Service Centre.
H07024170 / DT2000556-03 31
PELLET HOPPER TEMPERATURE DT2011667-00

The automatic reset thermostat sensor is located on the pellet hopper and its function is to
protect the hopper from excessive changes in temperature.
English
If the pellet hopper temperature reaches critical levels, the thermostat cuts off the power
supply to the fuel-loading auger, thereby stopping the supply of pellets to the grate and
starting the stove shutdown process.
- The readout ALL appears on the right display and the time or the temperature on the left
display, depending on the initial settings.
- The readout “ALL” appears in the STATE STOVE (stove status) mode.
WHAT TO DO
- Wait until combustion of any pellets remaining in the grate has finished.
- After having cleaned the grate, restart the stove by pressing the ON/OFF key. (The readout ALL
must no longer appear on the display. If this is not the case call the After-Sales Service Centre).
FLUE GAS TEMPERATURE SENSOR DT2011669-00

The flue gas sensor is connected to the electronic board. It constantly monitors the working
temperature allowing the stove to be used in all safety.
If the temperature exceeds the fixed safety limit, the board cuts off the power supply to the
fuel-loading auger thus depriving the grate of pellets and starting the stove shutdown process.
- The readout SAFETY STOVE appears on the right display and the time (e.g.: 12:30) or the
temperature in the left display, depending on the initial settings. SAFETY STOVE
- Activated in the STATE STOVE (stove status) function, the scrolling readout MASS
TEMP (max. temp) appears on the right display and 00.0P alternating with the flue gas
sensor temperature on the left display.
If the sensor is momentarily or accidentally removed from its normal position, or is not
connected properly to the electronic board, the alarm is activated.
- The scrolling readout PROBE SMO (flue gas sensor) appears on the right display and the
time (e.g.: 12:30) or the temperature on the left display, depending on the initial settings.
- Activated in the STATE STOVE (stove status) function, the scrolling readout NO CONN
appears on the right display and 00.0P alternating with the flue gas sensor temperature PROBE SMO
on the left display.
WHAT TO DO
- Call the After-Sales Service Centre.
32 H07024170 / DT2000556-03
STOVE ROOM TEMPERATURE SENSOR DT2011668-00

The room sensor is connected to the rear of the stove (Fig. 29). It constantly monitors the
temperature in the immediate vicinity of the stove to ensure that it can be operated in all safety.
English
The alarm is activated when the sensor is momentarily or accidentally removed from its
normal position.
- The problem does not entail stove shutdown and the stove continues to operate regularly
according to the power setting.
- The readout of the set power (e.g.: P4) appears in the right display and 00 (if the
temperature has been set in MODE DISPLAY in the left display.
- Activated in the STATE STOVE (stove status) function, the readouts 00 and NO CONN
alternate on the right display.
WHAT TO DO
- Return the sensor to its proper position.
- If the room temperature has been enabled, it will appear again on the left display.
DT2011670-00
6.13 STOVE STATUS
This function displays the stove status under the various operating conditions.

Press key 6 for a few seconds.
Use key 5 or 6 to scroll the menu that appears on the right display until the scrolling readout
STATE STOVE (stove status) appears.
Confirm by pressing the SET key. STATE STOVE
The pellet loading time and the flue gas temperature alternate on the left display.
The room temperature and any alarms appear on the right display.
Alarm indications:
ALL General
ALF2 Pressure switch anomaly
PUL Clean grate
NO CONN Flue gas sensor or room sensor disconnected
NO ACC Failed ignition
MASS TEMP Flue gas sensor activation due to excessive temperature
Use key 4 to exit.
DT2010087-04
6.14 OPENING THE DOOR
During operation the door must remain closed. It is to be opened only
when the stove has been shut down and cooled for the carrying out of
maintenance.
Use the door handle tool provided in the kit to open the door, using it as
shown in the picture below.
DT2032285-0
H07024170 / DT2000556-03 33
DT2011671-00
6.15 HUMIDIFIER (OPTIONAL)
The stove is provided with a niche for a humidifier (optional) located under
the ceramic insert of the top plate: once the ceramic cladding has been
fitted, the humidifier can be filled with water.
English
When refilling the humidifier do not exceed the maximum

capacity, shown as max, otherwise the electrical parts of the
stove could be damaged.
DT2032301-00
DT2010049-04
6.16 DISPOSAL OF ASHES
Ash from natural (non-treated) wood burned in stoves or open fireplaces is composed mainly of calcium, silicon, potassium and magnesium oxides.
The ashes can therefore be used as a fertiliser for plants or in the garden, albeit not exceeding 2.6 kg per 10m2 annually.
The ashes should be placed in a metal container with a sealed cover. The sealed container should be placed on a non-combustible
surface at a safe distance from combustible materials until the cinders have been completely extinguished.
Only when they have been fully extinguished can the ashes be thrown away with organic waste, assuming that nails or other non-
organic material are not present.
34 H07024170 / DT2000556-03
7.0 MAINTENANCE DT2011672-00
Pursuant to current regulations on the safety of electrical equipment, you must contact a Superior After-Sales Service Centre or a qualified electrician for
all and any work connected with installation, maintenance or servicing that involves access to electrical parts.
English
Maintenance is to be considered compulsory for correct and efficient stove operation. If maintenance is not carried out with the recommended frequency,
stove performance could suffer.
The manufacturer will not be responsible for stove deterioration or malfunction if due to poor maintenance. All maintenance work (cleaning, any replacements,
etc.) must be carried out when the stove is shutdown and cold.
Do not use materials that could scratch or damage the glass, since scratches could become cracks. Under no circumstances use abrasive substances.
The frequency of cleaning depends on how much the stove is used and the quality of the fuel.
To dispose of the ashes, refer to the paragraph “DISPOSAL OF ASHES”. DT2010057-02
DT2011673-00
7.1 CLEANING THE GRATE AND THE GRATE SUPPORT
Clean the grate area periodically (approx. once every two days) and whenever
the stove is to be lit: GRATE BAFFLE
DEFLETTORE PLATE
BRACIERE
- Remove the grate baffle plate and lift out the grate.
- Remove any ash or other material that may have built up, taking particular
care to free any clogged holes using a sharp pointed tool.
- Make sure the “ignition hole”, located on the left of the grate, is kept clean.
- Check the grate support and remove any ash. GRATE
BRACIERE
After cleaning and before lighting the stove, check that the
grate is correctly inserted and pushed towards the left. Refit DT2032286-0
the grate baffle plate.
IGNITION HOLE
DT2030894-00
DT2010100-03
7.2 CLEANING THE ASH TRAY
Every two days, check the ash drawer to see if it needs emptying.
DT2032287-0
H07024170 / DT2000556-03 35
DT2010428-03
7.3 CLEANING THE FIREBOX
Once a week clean the firebox as follows.
- Remove the grate baffle and draw out the grate. DEFLETTORE
INTERNAL
- Turn the eccentric clamps to free the internal baffle. INTERNO
BAFFLE
- Lift the baffle slightly, gripping it by the two outer tabs to free it at the bottom
English
and then turn it, bringing the bottom outwards, and remove.
- Using a vacuum cleaner remove the ash from the firebox.
- After having thoroughly cleaned the firebox, remount the internal baffle
proceeding in the reverse order to above.
- Ensure that the tabs are properly inserted into the relative notches in the sides
LINGUETTE
TABS
of the firebox and secure the baffle by turning the two eccentric clamps.
- Replace the grate, pushing it to the left . INCASTRO
BOTTOM
- Replace the grate baffle. ECCENTRICO
ECCENTRIC INFERIORE
RESTRAINT
CLAMP
This type of cleaning requires a vacuum cleaner suitable for DT2032288-0
holding ash.
DT2011674-00
7.4 CLEANING THE SMOKE CHAMBER
Once a year clean the smoke chamber as follows: Fig. 47
- Remove the screws which secure the smoke chamber cover, then lift it
slightly and take it out by pulling it towards you. (Fig. 47-48)
- Use a vacuum cleaner to remove any ash and carbon deposits which can
accumulate in the chamber, taking care not to damage the blades of the
fan. (Fig. 49)
- Check that the hole on the right side inside the the smoke chamber is DT2032289-00
always clean without dust and ash. Otherwise clean it.
Fig. 48
After performing a thorough cleaning reassemble the closing piece check the
good condition of the gasket and eventually replace it.
DT2032290-00
Fig. 49
DT2032291-00
DT2010092-03
7.5 CLEANING THE FLUE SYSTEM
Remove the plug from the Tee and clean the pipes.
Until you have got reasonably used to the operating conditions of the stove,
we recommend that this maintenance be carried out on a monthly basis.
If necessary, particularly on the first few occasions, we recommend calling in
a qualified technician.
DT2031151-00
DT2010059-03
7.6 CLEANING THE CERAMIC CLADDING
The ceramic cladding must first be cleaned with a soft dry cloth before using any detergent (even mild detergent).
Products are available on the market which are suitable for cleaning ceramics as well as concentrated products for cleaning porcelain. These will remove
oil, ink, coffee and wine stains, etc.
Never soak the ceramic cladding or clean it with cold water when it is still hot as the thermal shock could cause it to crack.
36 H07024170 / DT2000556-03
DT2010061-03
7.7 CLEANING THE ENAMELLED METAL PARTS
When cleaning the enamelled metal parts of the product use a soft cloth moistened with water.
Never clean metal parts using alcohol, solvents, petroleum-based products, acetones or other degreasing or abrasive substances.
In the event of such substances being used the manufacturer cannot be held responsible for any damage caused. Discolouration of metal parts may be
English
the result of misuse.
DT2010062-04
7.8 CLEANING THE GLASS (DAILY)
The glass should be cleaned when cold using ammonia-based degreasing agents and not corrosive substances such as solvents.
If the appliance is very slow to heat up in the ignition phase, this is likely to cause a build-up of tar on the glass. This will eventually burn off when the
appliance is operating at full capacity. If the tar is left to build up over a long period it will require more effort to remove. We therefore recommend
that the glass be cleaned daily before lighting the stove.
Do not use any material that could scratch or spoil the glass, as scratches may develop into cracks or breaks.
DT2010093-05
7.9 REPLACING THE GLASS
The door of the stove is equipped with a ceramic glass window 4 mm thick, resistant to temperatures up to 750°C; the glass can only be broken by a
strong blow or improper use. Do not slam the door or hit the glass. Should the glass break, only replace it with a spare part from the Superior factory.
Proceed as follows to replace the glass:
- Equip yourself with an appropriate pair of protective gloves.
- Remove the door and lay it on a flat surface.
- Unfasten the screws which can be seen on the inner side of the door.
- Carefully remove the glass clips and the glass.
- If the fibre glass washer and sealing strip are worn, replace them.
- Replace the glass and relocate the clips, refasten the screws taking care not to overtighten them.
- Re-hang the door.
If other problems arise it is recommended that you speak to the local supplier.
DT2010094-00
7.10 REPLACING THE REMOTE CONTROL BATTERY
The remote control is optional.
To change the battery proceed as follows: using a small Philips head screwdriver, remove the screw on the back of the handset. Then holding it upside
down remove the back casing. Replace the battery (type A23 12V) being careful not to reverse the polarity (the battery type and polarity are shown on the
back of the handset). Close the handset and dispose of the old battery in the appropriate way.
DT2010095-06
7.11 CLEANING THE FANS
Any cleaning or maintenance work must be carried out after the CURRENT HAS BEEN SWITCHED OFF.
The stove is fitted with fans (smoke extractor and heating) positioned at the bottom rear of the stove. Any build-up of dust or ash on the blades can
unbalance them resulting in noise during operation. It is necessary to have the fans cleaned annually. Since such an operation involves dismantling certain
parts of the stove, have the cleaning carried out only by a Superior Service Centre or other qualified persons.
DT2011801-00
7.12 SHUTTING DOWN
When shutting the stove down for the summer, proceed as follows:
- remove all pellets from the hopper and feeding auger;
- carefully clean the grate, the grate support and the ash drawer;
- using a steel brush, clean the baffle plate or internal baffle plates of the firebox and coat them using the spray paint, supplied on request, to prevent them
from oxidising and consequently forming rust.
If the cast-iron parts inside the firebox are not coated, rust could form. This is a natural process, which does not affect the efficiency
and quality of the product.
- clean the flue thoroughly: contact a professional chimneysweep for this purpose;
- clean by removing all dust, cobwebs, etc. from the area behind the inner lining panels once a year, in particular the fans;
- disconnect the power cable from the power supply;
- remove the batteries from the remote control
DT2010097-03
7.13 PROGRAMMING MAINTENANCE
The following maintenance should be carried out ONCE A YEAR and is necessary to ensure efficient and safe stove operation.
• Clean the firebox thoroughly.
• Clean and inspect the flue.
• Check the condition of seals and gaskets.
• Clean mechanical and moving parts (motors and fans).
• Check electrical and electronic components.
H07024170 / DT2000556-03 37
8.0 TROUBLESHOOTING DT2011680-00
Some of the problems indicated below may be resolved by following the instructions. All work must be carried out when the appliance is
cold and disconnected from the electricity supply (pull out the plug).
Authorised qualified persons must be contacted, in accordance with current regulations, whenever it is necessary to work on parts inside the
English
cladding or the firebox in order to resolve the problem.

It is therefore recommended that only Superior authorised Service Centres be contacted.
Whenever authorised Service Centre personnel carry out work, they must show an identity card issued by the factory on which the following
are printed: stamp and signature of the company and the period of validity of the actual document.
Unauthorised tampering with the appliance or the use of other than original spare parts not only creates situations of risk for operator
safety, but invalidates the warranty and relieves the manufacturer from all liability.
PROBLEM CAUSE SOLUTION
The appliance is not powered Check that the power cable is plugged into the
The control panel display is not lit
wall socket and connected to the appliance
Faulty power cable Replace the power cable (use only original
spares)
Check the fuses in both the plug and

Fuses blown the electronic board, replacing them if
necessary. If the problem persists call
an electrician
Replace the control panel (use only

Faulty control panel original spares)
Replace the flat cable (use only original
Faulty flat cable
spares)
Replace the electronic board (use only
Faulty electronic board
original spares)
Stove combustion gas safety device “ALL”

Blocked flue or flue gas outlet Check and clean the flue and the outlet
stove status
Door open Check if the door is closed
Replace the motor (use only original

Broken smoke extractor
spares)
Flue system too long Check correct installation.
Damaged door sealing gaskets Check all the gaskets and seals of the door
and flue pipe
Dismantle and clean the hose connection

Hose connection blocked
for the vacuum gauge
Silicone piping blocked or broken Check and/or replace piping
Faulty electronic board Replace the electronic board (use only

original spares)
Grate requires cleaning Clean the grate (see section 7.1)
Replace hopper thermostat (use only

Faulty thermostat
original spares)
Badly positioned automatic reset Check that the thermostat sensor is

thermostat correctly positioned
Temporary power failure during Automatic restart of the stove (see the
operation section “POWER SUPPLY CUTOFF).
38 H07024170 / DT2000556-03
Stove combustion gas safety Replace the faulty control device (use
Faulty pressure control device
“ALF 2” stove status only originalo spares)
English
Failed fill-in of Pellet-charging system Check the electric connections
“NO ACC” stove status Empty hopper Fill the hopper
Grate requires cleaning Clean the grate (see section 7.1)
Operating temperature not reached Empty the grate and restart
Replace glow plug (use only original

Faulty glow plug (igniter)
spares)
Faulty electronic board Replace the electronic board (use only

original spares)
Stove safety device

Blocked flue or flue gas outlet Clean the flue and the outlet
“MASS TEMP” stove status

original spares)
Replace the control sensor (use only

Faulty limit temperature control sensor original spares)
Check that the sensor is correctly

Badly positioned smoke sensor
positioned (see wiring diagram)
Incorrect parameter settings Check parameter settings
Smoke sensor No connection between the 2-pin terminal Check correct insertion/position of the
“NO CONN” stove status of the smoke sensor or the ambient connector (see wiring diagram)
sensor and the electronic board

original spares)
Badly positioned smoke sensor Check that the sensor is correctly

connected
H07024170 / DT2000556-03 39
Appliance runs for 9-10 minutes and then Repeat ignition procedure. If the problem
Heat sensor locked
goes out persists, contact an authorised technician
English
Combustion gases have not reached the Repeat ignition procedure. If the problem
required ignition temperature persists, contact an authorised technician
Heat sensor badly connected Check the wiring and connections
Blocked flue Clean flue system
Failed ignition See “NO ACC”

original spares)
Empty the pellet hopper; check and

Pellet-charging system blocked
clean the auger and chute
This instruction booklet contains all the necessary information for installation, operation and maintenance. Only call the Superior service
centre after having scrupulously followed all the instructions.
40 H07024170 / DT2000556-03
DT2010557-02
8.1 REPLACING THE FUSES
Electronic board fuse.

Unscrew the cartridge fuse or safety plug from the electronic board and Motherboard
Scheda madre
replace with a similar one.
English
Motherboard fuse type: F4AL250V
Cartridge
Tappo portafuse/safety
fusibile plug
DT2032439-0
Fuse on the IEC power socket.

Draw out the fuse carrier and replace the fuse with the spare to be found
inside the small drawer.
Type: F4AH250V
Cassettino porta
Fuse carrier fusibile
drawer
DT2032438-0
H07024170 / DT2000556-03 41
42 H07024170 / DT2000556-03
H07024170 / DT2000556-03 43
Technical Department - Cod. H07024170 / DT2000556 rev. 03 - (01-2012)
Product serial number, to be quoted when requesting service
from the After-Sales Service Centre.
Via Montello, 22
31011 Casella d’Asolo (TV) - ITALY
Tel. +39.04235271 - Fax +39.042355178
www.superiorstufe.com
info@superiorstufe.com
H07024170 / DT2000556-03

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INSTRUCTION FOR INSTALLATION,

IMPORTANT INFORMATION DT2010208-07

REFERENCE STANDARDS DT2010209-05

Section Heading Page

FRESH AIR INTAKE

END ELBOW WITH

It is forbidden to make fixed or mobile apertures on the flue pipe

If the flue pipe is an incorrect size or installed other than in

Fig. 3 Fig. 4 Deposit of creosote

Fig. 5 Deposit of creosote Fig. 6

The chimney stack must comply with the following requirements:

Recommended distances for correct chimney operation.

5 m or less over 5 m 5 m or less

Fig. 11 distance more than A SLOPING ROOF

Horizontal width of reflux area Minimum height of

Combustion air must not be taken from adjacent rooms used as

3 rooms measuring 20m2 X (H ceiling) 2.7m = 162 m3 (volume)

Conversion 1kW = 860 kcal/h

- The ﬂueway must be made by specialised personnel or ﬁrms, as outlined below.

Do not install dampers or valves that could block the passage of

Ensure that all installation work is carried out to professional

FRESH AIR INTAKE WITH

Ensure that all installation work is carried out to professional

FRESH AIR INTAKE WITH

EXT AMB ENC

POS. KEY TO PARTS POS. KEY TO PARTS NO. KEY TO COLOURS

To prevent accidents or damage to the product we recommend the following:

Pursuant to current regulations on the safety of electrical equipment, you Fig. 27

that involves access to electrical parts.

4.1 ELECTRICAL CONNECTION AND CONTROLS

Power cable (6).

is shown in ﬁg. 29.

The appliance must be connected to an efficient earthing/

Pipe tap (3).

Connection to the DB9 serial socket (7)

To install, proceed as follows:

- Follow the same procedure for the other side.

INSTALLATION WITH FLUE CONNECTION ON THE RIGHT SIDE.

INSTALLATION WITH FLUE CONNECTION ON THE LEFT SIDE.

- Connect to the ﬂueway according to the instructions given in the section

• Do not use the stove as a cooking appliance.

Timer functions The LED lights up if the timer is activated.

Temperature The LED lights up when the desired temperature is reached.

Programming The LED lights up when programming is in progress.

Description of activity Display

Press key 6 for a few seconds.

PROGRAM DAY GIORNO

The display automatically returns to its initial status.

Description of activity Display

Conﬁrm by pressing the SET key. SET CHRONO

The scrolling readout PROGRAM DAY appears on the right-hand display.

Programming automatically passes to the second operating cycle. To continue programming

WEEKLY PROGRAM DT2011655-00

Description of activity Display

Programming automatically passes to the second operating cycle. To continue programming

WEEKEND PROGRAM DT2011656-00

Description of activity Display