This job description is for an Executive - Information Services position. The role involves designing, setting up, configuring, monitoring, and maintaining IT infrastructure and ensuring smooth IT services. Responsibilities include troubleshooting devices, installing software and hardware, conducting server administration, providing network support, implementing security standards, and coordinating with business and corporate teams.
This job description is for an Executive - Information Services position. The role involves designing, setting up, configuring, monitoring, and maintaining IT infrastructure and ensuring smooth IT services. Responsibilities include troubleshooting devices, installing software and hardware, conducting server administration, providing network support, implementing security standards, and coordinating with business and corporate teams.
This job description is for an Executive - Information Services position. The role involves designing, setting up, configuring, monitoring, and maintaining IT infrastructure and ensuring smooth IT services. Responsibilities include troubleshooting devices, installing software and hardware, conducting server administration, providing network support, implementing security standards, and coordinating with business and corporate teams.
This job description is for an Executive - Information Services position. The role involves designing, setting up, configuring, monitoring, and maintaining IT infrastructure and ensuring smooth IT services. Responsibilities include troubleshooting devices, installing software and hardware, conducting server administration, providing network support, implementing security standards, and coordinating with business and corporate teams.
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JOB DESCRIPTION
Position Title: Executive – Information Services Band: C1
Business Group: Oil & Fats Business Unit: IFFCO Somaliland Ltd
Department: Information Services Location: Berbera
Reporting Manager: Junior Manager – Information Services
Date of Posting 17-Jan-2024
Deadline of Submission of Applications 25-Jan-2024
Job Summary To design, setup, configure, monitor and maintain network and communication software, hardware, and components and oversee day to day functioning and availability of IT infrastructure, thus ensuring smooth IT services at the business unit level
Roles & Responsibilities
Trouble shooting for Desktop, Laptop, Printers, Tablets, Mobile and AV devices. Install and configure computer hardware, software, systems, networks, printers and scanners Conduct Windows Server administration, backup configuration. Network support, including LAN, WLAN, WAN, voice, network security, and Web conferencing Implement Corp security standards, configuration and policies on IT infrastructure Coordinate with business and Corp team to inbuild and infra and implement SAP modules Identify, analyze and recommend IT solutions to regional management and IS Corp management as per Corporate Policies Identity local risks and liaise with Corporate IS to develop risk mitigation plans, work on SOC and VAPT Monitor and maintain computer systems and networks, manage IT devices inventory Respond in a timely manner for support, services, security and breakdown related issues and requests Perform daily checklist task for hardware and software, health of systems, technical documentation, performance monitoring and systems availability Ready to stretch and work on extending working hours and weekends as tech infra demands that Manage all aspects of the Project locally to facilitate successful delivery. Coordinate with Corporate IS team on ERP & Local IT Infrastructure Oversee project to provide metrics for reporting to IFFCO Corporate IS team. Qualifications Bachelor’s Degree in Science/Computer Studies / Computer Science or related field Work Experience 6 and above years’ experience in the field of networking and IT infrastructure. Experience in technical trouble shooting for Desktop, Laptop, Printers, Tablets, Mobile and AV devices Experience in at least one Helpdesk Software i.e. Sapphire/BMC remedy /ServiceNow /Manage engine Experience in Microsoft teams / Skype and audio video technologies such as Logitech Dock/Rally, Microsoft, Active Directory, Azure, Cloud system management, DHCP, DNS, Office 365 Experience in tools such as Nagios, syslog, desktop remote support, IBM Bigfix, MDM End user experience in one of the SAP modules or experience in SAP support Competencies/Skills Oracle/SAP ERP Oracle/SAP ERP Project Management Techniques in process improvement Cloud technologies Communicating effectively Self and Team Management Planning & Decision Making Customer Centricity Ownership & Result Orientation
