ABOUT VERDE RESIDENCES JAKARTA, Property Managed by Cushman&Wakefield - I am an experienced handling & Pre Opening Team dealing with a customer, service Tenant Relation Supervisor I 2015 - Present oriented for hospitality Tenant Relation Officer - I 2014-2015 management. I am a hard worker, reliable, Handling customer request, complaint and provide dynamic, organized person and I information about residence & facilities. am able to work in a team as Hand over unit & check list defect to all tenant well as individual at your Responsible for maintaining effective relationships with company tenant more than 250 units Handling and monitoring complaint system & management system PERSONAL Identifying and resolving immediate operations issues in INFORMATION the building area Maintain effective relations with the owner, Advise about customer & tenant issues and concerns, Maintain and Jakarta, June 14th 1990 review tenant files Muslim Handling sales & leasing requirement Single Plan & Implement monthly training for all staff 169CM - 65KG Make monthly Report & Staff Schedule Jl. KH. Masmansyur - Tanah Responsible for handling tenant event Abang. Jakarta Selatan Indonesia. 12730
CONTACT
+62 87875037190
prasetyofaris70@gmail.co m FRASER SERVICE RESIDENCE, JAKARTA EDUCATION HOUSEKEEPING ATTENDANT I 2012 -2014 BACKGROUND Responsible & prepares the room for daily cleaning Replenish amenities according to the operational standards. 2005 - 2008 Anticipate guests’ needs, respond promptly and acknowledge Tourism High School of 27 Jakarta all guests, however busy and whatever time of day. Maintain positive guest relations at all times 2012 - 2013 Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. AKPARJIH - Diploma I Resolve guest complaints, ensuring guest satisfaction. HOTEL MANAGEMENT Monitor and maintain cleanliness, sanitation and organization of assigned work areas
SKILL SET OAKWOOD PREMIER COSMO - SERVICE RESIDENCE, JAKARTA HOUSEKEEPING ATTENDANT I 2009 - 2012 Creative spirit Responsible for the cleanliness and maintenance of work area. Reliable and professional Responsible for the Hotel property in the work area. Organized Authorise to enter in guestrooms for cleaning and providing Time management turndown services as per requirement Team player Responsible for achieving and exceeding the guest satisfaction Fast learner score Motivated
INTERNSHIP SCHOOL PROGRAM
OTHERS SKILL SOMERSET GRAND CITRA - SERVICE RESIDENCE, JAKARTA ROOM DIVISION I 2007 Ms. World, PowerPoint Call Center & Data center Accomplishment & Award System Residential Management System Employee Of The Year - 2014 Hotel System at Verde Residence Jakarta
References: Mr. Ahmad - 081519226103 Chief Tenant Relation Verde Residence
