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    monu.cv

    Uploaded by

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    2 views2 pages

    monu.cv

    Uploaded by

    monukumarpanday786

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    © All Rights Reserved
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    Monu kumar

    +971-553847901
    monukumarpanday786@gmail.com
    Ras-Al-Khaimah, UAE

    SUMMARY
    A passionate, innovative and results-driven Hospitality Management Professional with extensive
    experience gained In Leading Hotels and, delivering enhanced brand reputation and operational
    excellence. Proven achievements and Global work experience working in challenging environments and
    with various cultures.

    PROFESSIONAL SKILLS
    o Knowledge of Micros, Microsoft Word, Excel, and PowerPoint
    o Good Communication Skills
    o Team Player
    o Hard-working
    o Fast Learner
    o Admin work
    o Team leader

    LICENSES & CERTIFICATION


     Personal hygiene level- 2
     21 Weeks Internship

    EDUCATION
    University of Lovely Professional University, Punjab - India
    Bachelors of science , Hospitality Administration/Management

    WORK EXPERIENCE
    Movenpick Resort Al Marjan Island Ras al Khaimah, United Arab Emirates (Nov 2022– Present)
    Food and beverage associate -
     I am working as a floor incharge and take care of all the guests requirements.
     Responsible for all restaurant closing,cash settlement.
     Responsible for Arranging the area of restaurant.
     Amenities preparation for VIP arrival & Provide excellent customer service to guests.
     Serve food and beverage orders.
     Consistently provides professional, friendly and engaging service.
     Analyze all guest’s requirement and prepare plans resolve customer care related issues and satisfy
    guests
     To ensure that health and safety and procedures are respected.
     Check customer’s identification to ensure they meet alcohol legal age requirement.
     Process cash and credit card payments.
     Clean and setup dining areas, refill condiments, roll silverware into napkins and stock service
    areas.
     Be aware of allergic information in menu items.
    Anahata Retreat Resort, India
    Food & Beverage Associate (July 2022– Sept 2022)
     Work in the designated station set by outlet Supervisor.
     Able to organize and maintain hygiene in the assigned work area.
     The knowledge to operate equipment used in F&B department.
     Handle Guest Complaints.
     Ensure the right food temperature and quality.
     Refilling of food items in the buffet.

    Crown Plaza Hotel, Ahmadabad , India


    Food & Beverage Trainee (Jan 2021 – June 2021)

    PERSONNEL DETAILS
    Date of Birth - 1st Sept, 2001
    Nationality -Indian
    Hobbies -Travelling, Reading

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