Monica CV 2024

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MONICA WARIGIA

WAITRESS

PROFILE
Experienced waitress with three years of outstanding service in the food
CONTACT industry. Dedicated to delivering prompt, friendly, and precise service to
customers. Skilled in active listening and communication to ensure customer
+971555038133 satisfaction. Versatile experience in family restaurants, bars, cafeterias,
banquets, and room service. Comfortable serving diverse patrons of all ages
monica195111@gmail.com and backgrounds. Committed team player focused on providing top-notch
service in collaboration with fellow food service professionals.
Al satwa
WORK EXPERIENCE
www.reallygreatsite.com
PAWDY NEIGHBOURS-UAE
January -April 2024
EDUCATION Deliver food orders from the kitchen to customers’ tables rapidly and
accurately
2013 - 2015 Act as the contact point between Front of the House and Back of the House
NAIROBI AVIATION COLLAGUE staff
Communicate food orders to chefs, paying attention to priorities and special
Diploma in Hospitality
requests (e.g. food allergies)
Assist the wait staff with table setting by fetching and placing appropriate
tableware, eating utensils and napkins
2009 - 2012 Check in with customers and take additional orders or refill water, as
MASII HIGH SCHOOL needed Remove dirty dishes and utensils
High school certificate Answer guests’ questions about ingredients and menu items

SHADE HOTEL -KENYA WAITRESS


SKILLS 2020 JAN - 2022 SEPT
Greet and escort customers to their tables
Good communication
Present menu and provide detailed information when
Problem-solving
asked(e.g. about portions, ingredients or potential food
Active listening allergies)
product knowledge Prepare tables by setting up linens, silverware and glasses
Patience Inform customers about the day’s specials
Positive attitude Offer menu recommendations upon request Up-sell additional
Conflict resolution products when appropriate
Time managment

LANGUAGES REFERENCE

English (Fluent) Allan Muyenzi Dennis Nganga


Swahili(Fluent) HR/Manager Manager
Phone: +254743302268 Phone: +254701616643
Email : shadehotel254@gmail.com Email : ngangadennis@gmail.com

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