.

Computershare
PO Box 43078
Providence, RI 02940-3078
www.computershare.com/investor

The IRS requires that we report the cost basis of certain shares
acquired after January 1, 2011 and then sold. Shares
transferred out of an account will be done using our default cost
basis calculation of first in, first out (FIFO) unless otherwise
instructed. Please visit our website, review the enclosed FAQ,
or consult your tax advisor if you need additional information
about cost basis.

Dear Holder,
As requested, enclosed are the forms and instructions needed to transfer the decedent’s stock to a new account or another holder. We have also enclosed
answers to Frequently Asked Questions (FAQs) to assist you with completing the form and to answer transfer related questions you may have. You can find
additional helpful information in the “Help” section of our website, www.computershare.com/investor.
To request the transfer, you will need to complete the following steps:
Step 1: Transfer Request form – Complete the enclosed form. All surviving registered holders (if applicable) or a legally authorized representative must sign
the “Authorized Signatures” section (section 8), with a Medallion Signature Guarantee for each signature. An individual signing on behalf of the current
registered holder must indicate his or her capacity next to the signature on the form (e.g. John Smith, Executor or John Smith, Custodian). See the
enclosed FAQ document for additional information.
Note that a Medallion Signature Stamp is requested for us to process this transfer request. However, you may be eligible to utilize the Medallion Waiver
Option in place of the stamp if you are a US resident, your total account value for this stock is under $10,000 AND you submit your transfer paperwork
with a check payable to Computershare in the non-refundable amount of $50. Please also enclose a copy of a government issued picture identification
such as a license or passport if electing the Medallion Waiver option.
If the decedent held any certificated shares, you must include the original stock certificate(s) along with the Transfer Request form. If a certificate is
lost, please contact us at the customer service number listed on the top right corner of this letter to find out the cost and process for requesting a
certificate replacement. Lost certificates must be replaced prior to transferring the shares.
In the absence of direction from the holder or the issuer, or if the share amount in question does not match one of the classes, this transfer may be subject to
rejection or clarification.
Step 2: Form W-9, tax certification – The new holder should sign and date the Form W-9 included with the Transfer Request form. If the new holder is unable to
provide tax certification at this time, we will send him or her a Form W-9 (Request for Taxpayer Identification Number and Certification) once the transfer
request is processed. Computershare will be required to withhold taxes on any dividends or other cash distributions until tax certification is received by us.
Step 3: Additional tax documentation – Obtain either (a) or (b), as applicable:
(a) If the decedent resided in a state in which an inheritance tax waiver is required, an Inheritance Tax Waiver form.
(b) If the decedent did not reside in a state in which an inheritance tax waiver is required, either (i) a Notarized Affidavit of Domicile (blank form
enclosed), or (ii) an Inheritance Tax Waiver stamp affixed next to the signature on the Transfer Request form.
See the last page of the enclosed FAQ document for additional information on these items and how to obtain them.
Step 4: Send all required documents outlined above to:
Regular mail: Overnight/certified/registered delivery:
Computershare Computershare
PO Box 43078 150 Royall Street, Suite 101
Providence, RI 02940-3078 Canton, MA 02021
026E5A_PRV78_WEB (NTW)
.

It is important that you follow the steps above to ensure that your transfer can be completed. Depending on the type of transfer being requested, your transfer should
be completed within 10 business days of receipt. A statement will be sent to the new holder upon completion of the transfer. Please note, the statement cannot be
sent to a third party. If your transfer cannot be processed due to missing or incomplete documentation, we will contact you for more information.
Please note that if this stock has a book entry option, certificate requests may only be fulfilled by the owner entering requests via our Investor Center website or by
contacting a customer service agent, after this transfer has been completed on our records. Instructions requesting certificates that accompany a transfer request
will not be fulfilled if a book entry option exists. Note that certificate requests may have a fee requirement.
If the value of the shares you are transferring exceeds $14 million, or if you have any questions, please contact us at the customer service number listed on the top
right corner of this letter. You can also submit your questions online through the “Contact Us” section of the website.
Sincerely,

Computershare
Enclosures
.

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Computershare
PO Box 43078
Providence, RI 02940-3078
www.computershare.com/investor

Name of Current Account Holder

Address

City, State, Zip Current Holder Account Number

Company Name

Transfer Request — See enclosed instructions PLEASE PRINT CLEARLY

CURRENT HOLDER INFORMATION Date of death (mm / dd / yyyy)

1
Shares to be Transferred
PLEASE NOTE: Whole shares cannot be divided into fractional shares.
Daytime Telephone Number
2 3 Transfer ALL Shares (all book-entry shares and any certificated shares submitted)
– – If this box is checked, do not complete sections 4, 5 and 6.

PARTIAL TRANSFER:
4 DRS Book-Entry Shares (number of whole shares to transfer) 5 Certificated Shares (number of whole shares to transfer)
IMPORTANT:
Original certificate(s) must be submitted
for your transfer to be executed.
6 Investment Plan Book-Entry Shares (number of whole and/or fractional shares to transfer, if applicable)

. Required ► Medallion Guarantee Stamp

(Notary Seal Is Not Acceptable)
7 Check Replacements: Check this box to have uncashed checks in the account Affix the medallion stamp below OR if your total account value is under
reissued in the original issued name. $10,000, and you live in the United States, you may be eligible to utilize the
Medallion Waiver option. See the cover letter for further details and instead
use this box to record the check number you will be enclosing in non-
8 Authorized Signatures — This section must be signed and stamped for your transfer to refundable payment of the Medallion Waiver option, along with a copy of a
be executed. government issued photo ID if electing the option not to provide a Medallion
The undersigned does (do) hereby irrevocably constitute and appoint Computershare as attorney to transfer Signature Guarantee stamp.
the said stock, as the case may be, on the books of said Company, with full power of substitution in
the premises.
The signature(s) below on this Transfer Request form must correspond exactly with the name(s) as shown upon
the face of the stock certificate or a Computershare-issued statement for book-entry shares, without alteration
or enlargement or any change whatever. The below must be signed by all current registered holders, or a legally
authorized representative with indication of his or her capacity next to the signature.
NOTE: Signature(s) must be stamped with a Medallion Signature Guarantee by a qualified financial institution,
such as a commercial bank, savings bank, savings and loan, US stockbroker and security dealer, or credit
union, that is participating in an approved Medallion Signature Guarantee Program (A NOTARY SEAL IS NOT
ACCEPTABLE).
Signature of All Current Holders or Legal Representatives Date (mm / dd / yyyy)

IMPORTANT ► You must complete both sides of this form for it to be valid.

E278UTR +
0251OB_GEN_PRV78_WEB_ONLY
.

+
Transfer Request — See enclosed instructions PLEASE PRINT CLEARLY

NEW HOLDER / RECIPIENT INFORMATION • Please complete for each new holder • Use additional pages as necessary
9 Account Type (mark only one box with an “X”):
Individual (complete A, B, C, G & H) Custodial with Minor (complete A, B, C, D, G & H) Trustee/Trust (complete A-H)

Joint (complete A, B, C, D, G & H) Estate (complete A, B, C, E, G & H)

Other (indicate type and complete A, B, C, D, G & H)

New Holder’s Existing Account Number (if applicable) B *Social Security Number (SSN) or Employer Identification Number (EIN)
A (do not use hyphens)

SSN EIN

Name (First, MI, Last) - Individual / Custodian / Trustee / Executor / Other (check one box above)

Name (First, MI, Last) - Joint Holder / Minor / Co-Trustee / Other (if applicable)
D

Trust / Estate Name (if applicable)

E

Trust / Estate Name - continued F Date of Trust (mm / dd / yyyy) (if applicable)

Address Number and Street Name / PO Box Apt. / Unit Number

G

City State Zip Code

H

10 Purpose for Transfer/Cost Basis Data

Please check off the applicable purpose of the transfer for shares acquired after 12/31/10. If this section is not fully completed, all transfers will be treated as Gifts, unless we receive
documentation that this is a decedent transfer (i.e. Affidavit of Domicile) in which case the transfer will be treated as an inheritance. We recommend that you consult with your tax advisor
regarding the tax implications for each type of transfer.
Please check ONLY ONE box. If you check more than one box your transfer will be treated as if you had not made any selection. Please see section 10 of How to Complete the
Transfer Request Form for further details.

Private Sale Date of Sale: Cost Per Share: ______________________________ US Dollars

Gift Date of Gift:

Inheritance Date of Death: Value Per Share: _____________________________ US Dollars

(If blank we will default to the effective date of the transfer.)
No Change of Ownership (please specify) __________________________________________________________________________________________

0251PA_WEB_ONLY (REV. 6/20)

E279UTR +
.

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Computershare
PO Box 43078
Providence, RI 02940-3078
www.computershare.com/investor

Name

Address

City, State, Zip

Use black ink. Print in

CAPITAL letters inside the grey A B C 1 2 3 X
areas as shown in this example.

Form W-9 Request for Taxpayer Identification Number and Certification

Dear Shareholder:
Our records indicate that your U.S. Social Security Number or Employer Identification Number is not certified. If this Form W-9 is not completed and returned,
your account may be subject to backup withholding at the applicable tax rate on all dividends and sale proceeds.
For joint tenant accounts, the TIN provided must belong to the first owner listed above to avoid backup withholding.
A Taxpayer Identification Number (TIN)
Enter your TIN for the above registered name and address in the appropriate box. For individuals, this is your Social Security number (SSN).
For other entities, it is your Employer Identification Number (EIN). COMPLETE ONLY ONE BOX.
Social Security Number Employer Identification Number

OR

B Federal Tax Classification Limited Liability Company

Check appropriate box (required); check only ONE of the following boxes: or
Other Classification
Individual/Sole If you are an LLC or Other Classification, do not
Trust/ complete this form. You must complete an IRS
Proprietor or Single- C Corporation S Corporation Partnership
Estate Form W-9. This form can be found on the IRS
Member LLC website at www.irs.gov. See “Limited Liability
Note: For a single-member LLC that is disregarded, check the appropriate box above for the tax classification of the single-member owner. Company or Other Classification” on the back
of this form for more information.
C Exempt Payee Code (if any)
If you are exempt from backup withholding, enter in the Exemptions box, any code that may apply to you. Exemption from FATCA reporting code (if any)
See Exempt payee codes on the back of this form. Not Applicable
(Applies to accounts maintained outside the U.S.)

D Certification
Under penalties of perjury, I certify that:
1. The number shown on this form is my correct Taxpayer Identification Number, and
2. I am not subject to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue Service (IRS) that I am subject to
backup withholding as a result of a failure to report all interest or dividends, or (c) the IRS has notified me that I am no longer subject to backup withholding, and
3. I am a U.S. citizen or other U.S. person (defined on reverse).
4. The FATCA code(s) entered on this form (if any) indicating that I am exempt from FATCA reporting is correct (defined on reverse).
Certification Instructions. You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report
all interest and dividends on your tax return.
This form must be signed and dated for us to accept as proper certification.
Sign Here Signature of U.S. Person - Please keep signature within the box Date (mm/dd/yyyy) Daytime Telephone Number

➥
Send form to Computershare. Do not send to the IRS.

E23UW9 +
022W0A_PRV78_TR_WEB
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How to complete this form

Backup Withholding
The Internal Revenue Service (IRS) requires us to withhold taxes for the applicable rate of backup withholding for U.S. persons without a W-9 tax
certification who are not otherwise exempt. Parties acting as disbursement agents, such as Computershare, must withhold and pay to the IRS the
applicable tax rate of such payments under certain conditions. This is called “backup withholding.” Payments that may be subject to backup withholding
include interest, dividends, broker and barter exchange transactions, and royalties. Supplying us with your correct Taxpayer Identification Number (TIN),
and signing this form will generally allow you to receive your payments without being subject to backup withholding. Failure to supply your TIN, or
supplying us with an incorrect TIN, could result in a $50.00 penalty being assessed by the IRS.
Receipt of a completed Form W-9 will discontinue backup withholding unless otherwise required.
What Name and Number To Give the Requester Exempt payee code. Generally, individuals (including sole proprietors) are not exempt from backup withholding.
Corporations are exempt from backup withholding for certain payments, such as interest and dividends.
For this type of account: Give name and SSN of: Corporations are not exempt from backup withholding for payments made in settlement of payment card or third
1. Individual The individual party network transactions.
2. Two or more individuals (joint account) The actual owner of the account or, if Note. If you are exempt from backup withholding, you should still complete this form to avoid possible erroneous
combined funds, the first individual on backup withholding.
the account
3. Custodian account of a minor The minor The following codes identify payees that are exempt from backup withholding:
(Uniform Gift to Minors Act)
1 -- An organization exempt from tax under section 501(a), any IRA, or a custodial account under section
4. a. The usual revocable savings The grantor-trustee 403(b)(7) if the account satisfies the requirements of section 401(f)(2)
trust (grantor is also trustee)
b. So-called trust account that is The actual owner 2 -- The United States or any of its agencies or instrumentalities
not a legal or valid trust under state
law 3 -- A state, the District of Columbia, a U.S. commonwealth or possession, or any of their political subdivisions
5. Sole proprietorship or disregarded The owner or instrumentalities
entity owned by an individual
4 -- A foreign government or any of its political subdivisions, agencies, or instrumentalities
6. Grantor trust filing under Optional The grantor
Form 1099 Filing Method 1 5 -- A corporation
(see Regulation section
1.671-4(b)(2)(i)(A)) 6 -- A dealer in securities or commodities required to register in the United States, the District of Columbia, or a
possession of the United States
For this type of account: Give name and EIN of:
7. Disregarded entity not owned by an The owner 7 -- A futures commission merchant registered with the Commodity Futures Trading Commission
individual
8 -- A real estate investment trust
8. A valid trust, estate, or pension trust Legal entity
9. Corporation or LLC electing The corporation 9 -- An entity registered at all times during the tax year under the Investment Company Act of 1940
corporate status on Form 8832 or
Form 2553 10 -- A common trust fund operated by a bank under section 584(a)
10. Association, club, religious, The organization 11 -- A financial institution
charitable, educational, or other tax-
exempt organization 12 -- A middleman known in the investment community as a nominee or custodian
11. Partnership or multi-member LLC The partnership 13 -- A trust exempt from tax under section 664 or described in section 4947
12. A broker or registered nominee The broker or nominee
13. Account with the Department of The public entity
Agriculture in the name of a public
entity (such as a state or local
government, school district, or
prison) that receives agricultural
program payments
14. Grantor trust filing under the Form The trust
1041 Filing Method or the Optional
Form 1099 Filing Method 2 (see
Regulation section
1.671-4(b)(2)(i)(B))

Limited Liability Company or Other Classification

If you are a Limited Liability Company or Other entity, complete an IRS Form W-9 found on the IRS website www.irs.gov. Be sure to include the
information required in the IRS instructions for a Limited Liability Company (LLC) or for Other entities on page 2. Return the completed form to the
address below.

Definition of a U.S. Person. For federal tax purposes, you are considered a U.S. person if you are:
● An individual who is a U.S. citizen or U.S. resident alien,
● A partnership, corporation, company, or association created or organized in the United States or under the laws of the United States,
● An estate (other than a foreign estate), or
● A domestic trust (as defined in Regulations Section 301.7701-7).

Exemption from FATCA reporting: If you are submitting this form for an account that is maintained in the United States, you are exempt from
FATCA reporting.

Please return the completed form to: Computershare Tax Operations

PO Box 43078
DID YOU KNOW? Providence, RI 02940-3078
You can certify your account online by visiting us at the website on the reverse side of this form.
While online, join the thousands of shareholders that have signed up for electronic delivery!
21UW9_01QDHB_PRV78_WEB
.

AFFIDAVIT OF DOMICILE
To be completed for decedent transfers only.

Account Name:________________________________________ Account Number:___________________________________

Name of Stock:________________________________________________________________________________________________

Deceased Holder’s Taxpayer Identification or Social Security Number: ____________________________________________________

The undersigned, _____________________________________________________________________________________________

residing at____________________________________________________________________________________________________

being duly sworn, deposes and says that he/she is ___________________________________________________________________

Describe your status, i.e. Executor, Administrator, Survivor in Joint Tenancy, etc.
(If a corporate fiduciary show title of affiant and name of corporation)

of (the estate of) ______________________________________________________________________________________________

who died on __________________________________________________________________________________________________

that at the time of death the domicile (legal residence) of said decedent was at

____________________________________________________________________________________________________________

and that (s)he resided in the State of_______________________________________________________________________________

for _______ years prior to death and was not a resident of any (other) state within the United States of America at time of death.

Signature: ____________________________________________________________________________________________________

Sworn to before me, a notary public, this AFFIX SEAL

_______ day of ___________________________________________, 20 _______

Signature: __________________________________________________________
(official administering oath)

Title: _______________________________________________________________

My commission expires ________________________________________________

EQSAFF 12-04-07
00TH4A
How to Complete the Transfer Request Form SEE FAQs FOR MORE INFORMATION

CURRENT HOLDER INFORMATION

■ A custodial with minor registration under the Uniform Gifts to Minors Act
Shares to be Transferred (UGMA) or Uniform Transfer to Minors Act (UTMA) of the state of the donor,
the state of the custodian or the state of the minor, e.g. John Doe Custodian
See the following Frequently Asked Questions (FAQs) section for more for Jonathan Doe UTMA NY, is used if the securities are held by a custodian
information about number and type of shares. All shares transferred will be on behalf of a minor. The named custodian is given the legal authority to act
in book- entry form unless otherwise requested in writing. on the account on behalf of the minor, until the minor reaches the age of
majority under the applicable state’s law. The Social Security number
1 Enter date of death as recorded on the death certificate.
associated with the account is that of the minor.
Enter a daytime telephone number where you can be reached should we
2 have any questions regarding this transfer request. ■ An estate registration, e.g. John Smith Executor for the Jane Doe Estate, is
used to allow a court-appointed legal representative to act on the account.
Check this box only if you wish to transfer all of the shares in the decedent’s The account is registered in the decedent’s estate.
3 account. These shares include Direct Registration System (DRS) and
investment plan shares held in book-entry form, as well as any certificates ■ A transfer on death (TOD) registration is a type of account registration that
submitted. If this box is checked, do not complete sections 4, 5 and 6. allows account owners (individual or joint owners with rights of survivorship)
to designate beneficiaries to receive certain assets at the time of their
4 Enter the number of DRS book-entry shares you wish to transfer. respective deaths, without going through probate. Please note, the transfer
of stock to a beneficiary or beneficiaries is not automatic and will require
Enter the number of certificated shares you wish to transfer. IMPORTANT:
5 In order to transfer certificated shares, you must submit the original
notification of death of the account owner(s) and certain documentation to
be sent to the transfer agent. To register a TOD account and designate a
certificates with this form. If the number of shares to transfer is less than beneficiary or beneficiaries, go to www.computershare.com/TOD.
the number of shares on the certificate, the balance will be put into DRS
book-entry form in the name of the current holder and a statement will ■ Other common registrations include community property, Limited Liability
be mailed. Company (LLC), nominee, partnership, tenants by entireties and
unincorporated association.
Enter the number of investment plan book-entry shares you wish to transfer.
6 If you would like to transfer all of the decedent’s investment plan shares, If the new holder already owns stock in the company under the exact
you must enter the exact number of shares the decedent held including any
A account name being requested, transfer the shares to the existing account
partial share amount. by entering the new holder’s 11-digit Computershare account number, which
starts with a “C”.
Check Replacements: Check this box with an ‘X’ to replace any checks that
7 may be outstanding on the account (please see FAQ for details). Reissued Enter the new holder’s 9-digit Social Security Number (SSN) or Employer
checks will be made payable as originally issued. Not all accounts will have
B Identification Number (EIN). Do not include hyphens. If the new account will
outstanding checks but Computershare will review and replace if applicable. be in more than one person’s name, provide the information for the first
Checks are sent to the address of record for the original account. name on the account or for the person who will be responsible for paying
taxes. If the account is being registered as a custodial account, provide the
Authorized Signatures – This section must be completed for your
8 transfer to be executed.
Social Security Number of the minor.
C Enter the new holder’s name (first, middle initial, last) if the account type is
After reviewing the form to ensure that all information provided is correct, individual, custodial, trustee, executor or other.
please sign and date the form in the appropriate boxes. Please note, if you
are signing on behalf of the current registered holder you must indicate your D Enter the name (first, middle initial, last) of the second new holder on the
capacity (e.g. John Smith, Executor). account if the account type is joint, minor, co-trustee or other (if applicable).
Signature(s) must be stamped with a Medallion Signature Guarantee E Enter the name of the trust or estate (if applicable).
from a qualified financial institution, such as a commercial bank, savings
bank, savings and loan, US stockbroker and securities dealer, or credit union F If a trust is entered in section 9E, enter the date of the trust. Leave this
that is participating in an approved Medallion Signature Guarantee Program. section blank if the new account is for an estate or another type of account.
The guarantor institution should verify the medallion stamp is sufficient to G Enter the street address or PO Box for the new holder whose Social Security
cover the value of assets being transacted upon. A Notary Seal is NOT Number or Employer Identification Number was entered in section 9B. If
acceptable. applicable, enter apartment or unit number.
H Enter the new holder’s city, 2-letter state abbreviation and 5-digit postal
NEW HOLDER/RECIPIENT INFORMATION zip code.

If you are transferring to multiple new holders, feel free to photocopy the Enter Purpose for Transfer/Cost Basis Data instructions for shares
10 acquired
“New Holder/Recipient” page of the form prior to completion. This page after 12/31/2010. Please check off the applicable purpose of the
must be completed for each new holder. Please be sure to clearly note the transfer. If this section is not fully completed, all transfers will be treated as
top of each page with the number of shares (not a percentage) to be Gifts, unless we receive documentation that this is a decedent transfer (i.e.
transferred to each recipient. Affidavit of Domicile) in which case the transfer will be treated as an
inheritance. We recommend that you consult with your tax advisor regarding
Account Type – Mark only one box with an “X” indicating the type of the tax implications for each type of transfer.
9 account into which you are transferring shares. Complete additional sections
■ Private Sale: Include the Date of Sale and the Cost Per Share.
as indicated.
■ Gift: Include the Date of Gift was received or the gift date will default to
Definitions of Account Types:
the date that the transfer is processed.
■ An individual registration, e.g. John T. Smith, is used if there is only one
■ Inheritance: Include the Date of Death and Cost per Share or it will
account holder. There is only one individual listed on the account.
default to the date that the transfer is processed.
■ A joint tenant registration with right of survivorship, e.g. John T. Smith and
■ No Change of Ownership: Change of name in cases of marriage or
Jane T. Doe JT TEN, is used if there are two or more equal holders listed on
the account. Please note, the registration must read “and.” The word “or” divorce, minor coming of age, addition of spouse to registration, etc.
cannot appear in the registration. In the event of the death of one of the Existing cost basis of shares will be carried over to the new account.
listed holders, the securities in the account become the property of the
surviving joint holder.
■ A trust registration, e.g. John T. Smith and Jane T. Doe TR UA 4-3-66 Smith
Family Trust, is used to allow the appointed trustees to handle the
securities. All acting trustees are listed on the account, which also names
the legal name and date of the trust agreement. To register shares under a
trust, a legal trust agreement must exist.
00THUB_WEB (REV. 6/20)
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Frequently Asked Questions (FAQs)

Below you will find answers to common questions regarding:
■ Account Information ■ Transfer Request Form ■ Tax Certification, Form W-9
■ Transferring Shares ■ Stock Certificates ■ Inheritance Tax Waiver Form and Affidavit of Domicile
■ Uncashed Checks ■ Medallion Signature Guarantee ■ Managing Your Account Online (Investor Center)

Note: Reference to our website – www.computershare.com/investor – is made throughout this document. If you do not have Internet access, you can obtain the
same information by calling the customer service number listed on the top right corner of the enclosed Transfer Request form.

Account Information How do I transfer shares to a brokerage account?

Please contact your stockbroker to initiate the transfer of shares in the
How do I determine the type of shares that the decedent owned? decedent’s Computershare account to a brokerage account.
■ The decedent owned book-entry shares if the shares are held in an The new holder has an existing account to which I want the shares
electronic account at Computershare. A paper certificate was not transferred. Where can I find the account number of the account to
issued for these shares. which I want to transfer shares? What if I can’t find it?
- Direct Registration System (DRS) shares are book-entry shares The new holder should be able to obtain the account number from a
that are not part of a company’s investment plan. statement or other document for that account. If you do not have the
- Investment plan shares are book-entry shares that are part of a account number, please provide all the information you have on the Transfer
company’s dividend reinvestment plan (DRP) or direct stock purchase Request form, and note “unable to locate” in section 9A of the form so that
plan (DSPP). we know you would like the shares transferred to an existing account. We
may or may not be able to do this based on the information provided.
■ The decedent owned certificated shares if a paper stock certificate
was issued to him or her. Will account features the decedent previously selected automatically
carry over from the old account to the new account?
How can I find out the decedent’s current share balance?
No. Account features, such as direct deposit of dividends or reinvestment of
If the decedent’s shares are held electronically by Computershare in book-
dividends, do not carry over to a new account. Once the transfer is
entry form, the most recent statement that the decedent received will provide
complete, the new holder can easily set up his or her account options online
the current share balance. For certificated shares, each certificate indicates
after creating a login ID to use Investor Center. Please note, any change in
the number of shares it represents directly on the stock certificate.
registration, including removing a name, will result in a new account.
What legal documents do I need to submit when requesting a transfer
Transferring Shares on behalf of another?
The institution from which you obtain a Medallion Signature Guarantee will
I am listed as a joint holder on the decedent’s account. Do I need to require documentation to verify your identity, legal authority and capacity.
transfer the shares to myself to have the decedent’s name removed for For transfer requests valued at less than $14 million, Computershare does
the account? not require copies of the legal documents; however, we may require other
Yes. You need to complete a Transfer Request form to transfer the shares to documentation for tax purposes, e.g. a certified Affidavit of Domicile. If the
a new account in your name. The surviving holder(s) or a legally authorized value of the shares you are transferring exceeds $14 million, please call us
representative must sign the “Authorized Signatures” section (section 8) of at the customer service number listed on the top right corner of the enclosed
the form. You must either (1) provide an original death certificate or certified Transfer Request form for further requirements. Please note, you will need
copy, or (2) obtain a Medallion Signature Guarantee for each signature on to sign the Transfer Request form in your capacity (e.g. John Smith, Executor).
the form.
Is there a fee to transfer stock?
What do I do if I want to transfer the decedent’s shares to several Computershare does not charge a fee to transfer stock; however you may
other parties? incur fees from other institutions. For example, you may be charged a fee by
If you are transferring to multiple new holders, feel free to photocopy the the institution that provides the Medallion Signature Guarantee.
“New Holder/Recipient” page of the form prior to completion. This page must
be completed for each new holder. Please be sure to clearly note the top of Will you return the paperwork I send to you?
each page with the number of shares (not a percentage) to be transferred to All submitted documents will be kept as part of Computershare’s permanent
each recipient. records and will not be returned to you.
What do I do if I want to transfer shares of several companies? What do I do if I want to use a different option for transferring my
You will need to submit a separate completed Transfer Request form, shares other than FIFO?
including a Medallion Signature Guarantee, for each company. Please consult your tax advisor and then please contact us at the number
listed on the front of this package for further instruction.
How do I transfer the decedent’s employee stock purchase plan
(ESPP) shares? What do I do if more than one owner on the account is deceased?
Please contact the decedent’s ESPP administrator for details on how to Please indicate the date of death for the most recent decedent.
transfer any ESPP shares that he or she held. Please consult your tax advisor.

00THDC_WEB
Frequently Asked Questions (FAQs)
Uncashed Checks Tax Certification, Form W-9
Can you reissue uncashed checks in the name of the new holder? What is a Form W-9? Why do I have to complete the form?
No. If any uncashed checks have been lost, we can reissue a check in Form W-9 is an Internal Revenue Service tax form that certifies an
the name of the original holder. To replace those checks, check box 7 on individual's Taxpayer Identification Number. Submitting a completed form
the Transfer Request form. Holders may also be able to replace checks will prevent earnings and sale proceeds paid to the new account from
online via Investor Center: refer to the Investor Center information being subject to backup withholding. Without the completed form,
provided in this FAQ. Computershare would be legally required to withhold a percentage of
each payment to ensure that tax is collected and paid to the Internal
Revenue Service.
Transfer Request Form Where can I obtain one?
Who can I call for help completing the form? The enclosed Transfer Request form includes a Form W-9. The new
Please call us at the customer service number listed on the top right holder can fulfill this requirement by signing and dating the included
corner of the enclosed Transfer Request form. Form W-9. The complete Form W-9 can also be downloaded from
the “Help” section of the website listed at the beginning of this
I can’t fit all the information in the space provided. What should I do?
FAQ document.
Please feel free to attach additional pages as needed.
What if I do not have the information for the new holder, or the new
What are examples of other account type choices for the new holder?
holder is not available to sign the included Form W-9?
Other common account types include community property, Limited
If the new holder is unable to provide tax certification at this time,
Liability Company (LLC), nominee, partnership, tenants by entireties and
Computershare will be required to withhold taxes on any dividends or
unincorporated association.
other cash distributions until certification is received. Once we process
the transfer request and set up the new account, we will send the
appropriate tax certification form (Form W-9) to the new holder.
Stock Certificates
What if I can’t find a stock certificate?
Please contact us at the customer service number listed on the top right Inheritance Tax Waiver Form and Affidavit of Domicile
corner of the enclosed Transfer Request form to find out the cost and
When is an Inheritance Tax Waiver form required? How can I
process for requesting a replacement. The certificate must be replaced
obtain one?
prior to transferring the shares.
An Inheritance Tax Waiver form may be required depending on the
How should I send the certificate? Should I insure the mailing? decedent’s state of legal residence and date of death. A list of the
We recommend using registered mail or a courier service that provides a locations that may require this form is below. You can obtain an
return receipt. We also suggest that you insure the mailing with the Inheritance Tax Waiver form and instructions on how to complete the
carrier for 3% of the stock’s market value, which is the approximate cost form from the state tax agency of the decedent’s state of residence.
to replace a certificate in the event that it is lost in transit.
Alabama Missouri Oklahoma
Should I sign the back of the certificate before I send it? Arizona Montana Puerto Rico
No. For your protection, we suggest that you do not sign the back of the California New Jersey Rhode Island
certificate when presenting it to us for a transfer. Hawaii New York Tennessee
Illinois North Dakota West Virginia
Indiana Ohio
Medallion Signature Guarantee
What is a Medallion Signature Guarantee? Where can I obtain one? What if the decedent’s state of legal residence does not require an
A Medallion Signature Guarantee is a special stamp provided by a bank, Inheritance Tax Waiver form?
broker or credit union (guarantor institutions) that indicates that the Complete the enclosed Affidavit of Domicile attesting to the decedent’s
individual signing a form is legally authorized to conduct the requested state of residency, and have the completed form notarized. The form is
transaction. The guarantor institution should verify the medallion stamp is also available through the “Printable Forms” section of the website listed
sufficient to cover the value of assets being transacted upon. Please at the beginning of this FAQ document.
refer to the note on the cover letter to this form to see if you may be Alternatively, you can obtain an Inheritance Tax Waiver stamp, which
eligible to utilize the Medallion Waiver Option. certifies that no inheritance tax waiver is required. The stamp should
placed next to the authorized signature on the Transfer Request form
(section 8) and may be obtained from the same financial institution
providing the Medallion Signature Guarantee.
Frequently Asked Questions (FAQs)
Managing Your Account Online (Investor Center)
I am a new account holder. Can I access my account online? How do I start using Investor Center?
Yes. Non-business entity accounts can gain access through “Investor Center” To access your account, just follow these easy steps:
at www.computershare.com/investor. Step 1: Go to www.computershare.com/investor
Computershare's Investor Center is a free online service that provides you and click “Create Login”
with a wide variety of self-service tools to help track and manage your
Step 2: Fill in the required information
personal holdings in the companies we service. Investor Center allows you to
manage your holdings in several different companies simultaneously. Please Step 3: Read and accept the terms and conditions
note that Computershare does not permit online access to accounts registered Step 4: Select your member details including a unique user ID
as a business such as corporations, banks, associations, some trusts, and password
nominees, etc.
Following the initial registration steps, most Investor Center users are
What can I do with Internet account access? immediately granted full member access to their account and will receive an
Here are some of the things you can accomplish through Investor Center: Investor Center welcome letter by mail. In some cases, additional verification
■ View current account balances will be required before access to your account can be granted. Don’t worry,
■ Sign up to receive statements and documentation electronically this is only temporary, and is done for your protection based upon your
(where available) account and validation information. In these cases, we will mail you a notice of
■ Where available, issue certificates from book positions (may require registration, which includes a verification code. Once you receive your
payment of a fee) verification code, simply log on to Investor Center with your user ID and
■ View transaction history password. Enter the verification code when prompted and you will be
■ View payment history granted full member access immediately.
■ View stock prices
■ Change your mailing address Is my Investor Center account information secure?
■ Certify your tax status online (Form W-9 certification) Yes. All communication between our Web server and your computer use
■ Update your bank account details to have funds directly deposited into industry-standard Secure Sockets Layer (SSL) 2048-bit encryption when you
your bank account are viewing any details of your holding(s). This is the same type of encryption
■ Replace checks used by financial institutions worldwide.
■ Review information on available investment plans
■ Enroll in an investment plan, such as a dividend reinvestment plan
(where available)
■ Buy shares through a direct stock purchase plan (where available)
■ Sell book-entry shares held by Computershare
■ Download forms
■ Access a comprehensive list of frequently asked questions