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GSM: + 962 777 375051
Email: ehab.mustafa@orange-jtg.jo Amman - Jordan
Ehab F. M. Mustafa Seeking the development of my career in an international company or Objective organization where I can work within a high spirit and motivated team that will make my work environment a second home to belong and to be devoted for.
Personal Full name : Ehab Fayyad Mustafa Mustafa.
Nationality : Jordanian. Marital Status : Married Birth date : 06/12/73 Address : Amman Tel. No. Office : +962 6 4606238 Tel. No. Home : +962 6 4209492 Mobile : +962 777 375051 E-mail : ehab.mustafa@orange-jtg.jo E-mail : mustafa.ehab@gmail.com
Education B.Sc. degree in Computer science systems, 2001,
Philadelphia University –Amman -Jordan.
Languages Excellent command of Arabic (mother tongue).
Very good command of English spoken and written.
Experience (1)November 2000 – until now
Company: Jordan Telecom Group / Member of France-Telecom Group- Orange, Headquarter /Amman Title: (Billing System & Interconnect Administrator)
Responsibility: Admin. Of the operation Billing section (team leader) - operation Billing department.
Functions :
BILLING and RATING :
Excellent understanding of the Billing systems and application. Bill Cycle runs, Invoice Generation & Printing, Payment processing, Roaming services, and several Apps I/Fs Batching. Solution delivery installations and effort estimation, Quality control and technical feasibility analysis. Thorough knowledge of Rating, Interconnect and Roaming Implementation experience Supervise and monitor implementation Batching Operations Call Collections & Service Provisioning Experience of the operation of real-time Experience of working in a UNIX environment Customer requirements analysis and design. Supervise monitoring of the IS Operations resource for High Availability Carrier selection process Mediation Call Collection & Provisioning Payment processing Providing valuable information to the sales and technical colleagues Reporting monthly ,weekly ,daily Handling all anomaly CDRs Experience on both system CCBS(Gaia) and rating BSCS
INTERCONNECT:
Experience with interconnect billing software's
Understanding of Data Reference/Call Scenario between operators, Add/Modify new agreements Experience of Interconnect Billing, Production of Invoices, Reports - Issues involving Intec support, Error analysis Experience of the full billing processes and interfaces with the others associated modules, CDRs, Mediation, Oracle Financial modules …etc Implementation experience Conducting presentations of Telecom Applications to ensure satisfaction regarding concepts Experience project implementation, support business, telecom services and business solutions Providing technical support & operations for the Billing Application to fulfill Clients business rules Conducting feasibility studies
skills Experience of working in a UNIX environment. Unix Command and Unix scripts Excellent skills Knowledge of networking protocols. Experience of Oracle Databases, SQL and PL-SQL. Knowledge of distributed, fault tolerant systems. Excellent English written/verbal communications and interpersonal skills. Arabic Mother language Excellent analytical and problem solving skills. Experience in architecting or drafting solutions to respond to the client needs after identifying the client requirements excellent communication skills both written and verbal good team player. Experience of the operation of real-time, mission-critical systems. Ability to work in interrupt-driven mode Expertise in writing creative briefs and analyzing effective listening skills to assess client’s needs Knowledge XML Knowledge JAVA Knowledge C++ Excellent skills DOC1 Excellent skills Stream Weaver (editing designer ) Excellent skills Excel and Access
Training Data-Base course; SQL, PL/SQL.
Courses Unix operating system Administrator - SUN & IBM Document process; programming & design , Pitney Bowes, Dubai. DOC1 ; programming & design C++ programming language JAVA++ programming language. HTML ITIL
Merits Ready with an open mind to obtain all work necessities and requirements. Confident and poised in interactions with individuals at all levels Enthusiastic towards people within a multi-national work environment. High reactivity, work under pressure beyond business hours Excellent Planning and Organizational skills. Valid Jordanian driving license.
