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Customer’s Feedback
Name: (Optional) Age: Gender: F( ) M( )
Instruction: Read the following questions below and answer it with full honesty. Put a check mark inside the box.
1. Do you like our product/s?
Yes ( ) No ( ) 2. Considering your complete experience with our product/s, how likely would you be to recommend us to your friend or a colleague? A scale of 1 to 10. - 3. Please rate your experience with our product/s. a. Excellent b. Very good c. Good d. Poor 4. Which one do you think has the best scent? - 5. Is the product/s affordable? Yes ( ) No ( ) 6. What convinced you to buy our product/s? a. Price b. Scent c. Quality d. Variety of product/s 7. Do you feel our (product/s) is worth the cost? Yes ( ) No ( ) 8. Did we meet the standard that you want? Yes ( ) No ( ) 9. Was the transaction process easy? Yes ( ) No ( ) 10. Are you going to purchase our product/s again? Yes ( ) No ( ) 11. What is your favorite scent? - 12. Are you satisfied with the pricing of our product/s? Yes ( ) No ( ) 13. Overall, how satisfied are you with our product/s? a. Very satisfied b. Satisfied c. Neutral