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Work Flow

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You are on page 1/ 1

PT Shield On Service Tbk

Helpdesk

SOS
Requestor Technician Technician Client
Administrator

Phone helpdesk
1
to log request

Use Mobility App

2 Technician
to log request Assign work order Technician View snapshot of
receive and
to Technician / complete and SOS’s
Use web page to execute work
3 FM close work order performance
log request onsite

4 Facility Scan to
log request

Maintain Application Client Portal

PT Shield On Service Tbk | 12/3/2024 | 1

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