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    A6

    Uploaded by

    Faique Shaikh

    Copyright:

    © All Rights Reserved
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    A6

    Uploaded by

    Faique Shaikh
    5 views7 pages

    Copyright

    © © All Rights Reserved

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    PDF, TXT or read online from Scribd

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    5 views7 pages

    A6

    Uploaded by

    Faique Shaikh

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 7

    East Canada Paper

    Customer Project Handover

    1
    Technical tasks

    As part of the handover strategy for East Canada Paper, the handover of the following technical tasks will
    be completed and agreed upon:
    • Monitoring
    • Workshops/trainings for remaining skills transfer
    • Removal of all the sensitive data (unless legally acceptable to be kept)
    • Check if all deliverables were provided to ECP

    2
    Business process checklist items

    Identify examples of business process-related items that you will include in the handover checklist.
    • Do East Canada Paper (ECP) users know how to view the list of suppliers meeting certain criteria?
    • Does the end user know how to open and close an accounting period?
    • The budget report needs to have a new subtotal for the department. Can the support team do this?
    • Does customer know how to execute a data archiving/data destruction process?

    3
    Support process checklist items

    Identify examples of support process-related items that you will include in the handover checklist.
    • Does the support team know how to fix an issue in the delivery date format?
    • Does the support team know how to fix a jump in the numbering of invoices?
    • Does customer know how to rebuild and refresh the test environments?
    • Does customer know how to patch the systems?

    4
    General Data Protection Regulation
    (GDPR)

    Identify an action you would take with respect to GDPR during the handover process of the East Canada
    Paper SAP implementation project.
    • Removal of all the sensitive data (unless legally acceptable to be kept)

    5
    Customer sign-off
    When you seek sign-off on the project from East Canada Paper, you must ensure that:

    • All deliverables were provided to East Canada Paper.


    • Set-up and prep. tasks completed
    • Archived original and old data.
    • Confirmed that necessary licenses are activated.
    • Verified proper assignment of user roles and privileges.
    • Ensured deliverance of required mee ngs and demonstra ons.

    6
    ti
    ti
    Thank you!

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