Ifan Dupuy is a highly motivated professional with extensive experience in recruitment, account management, and people management, seeking to transition into a new career path. He possesses strong communication, problem-solving, and organizational skills, and has a proven track record of exceeding financial targets while building strong client relationships. Fluent in English, Welsh, and French, Ifan has held various roles, including Senior Consultant and Account Manager, and has been recognized for outstanding performance in his field.
Ifan Dupuy is a highly motivated professional with extensive experience in recruitment, account management, and people management, seeking to transition into a new career path. He possesses strong communication, problem-solving, and organizational skills, and has a proven track record of exceeding financial targets while building strong client relationships. Fluent in English, Welsh, and French, Ifan has held various roles, including Senior Consultant and Account Manager, and has been recognized for outstanding performance in his field.
Ifan Dupuy is a highly motivated professional with extensive experience in recruitment, account management, and people management, seeking to transition into a new career path. He possesses strong communication, problem-solving, and organizational skills, and has a proven track record of exceeding financial targets while building strong client relationships. Fluent in English, Welsh, and French, Ifan has held various roles, including Senior Consultant and Account Manager, and has been recognized for outstanding performance in his field.
Ifan Dupuy is a highly motivated professional with extensive experience in recruitment, account management, and people management, seeking to transition into a new career path. He possesses strong communication, problem-solving, and organizational skills, and has a proven track record of exceeding financial targets while building strong client relationships. Fluent in English, Welsh, and French, Ifan has held various roles, including Senior Consultant and Account Manager, and has been recognized for outstanding performance in his field.
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Ifan Dupuy
99 Ty Rhiw, Taffs Well, CF15 7RW
Ifan.dupuy@gmail.com 07983956749
A highly motivated and adaptable professional with extensive experience in
Recruitment, Account Management and people management.A motivated and personable individual with a proven ability to connect with people and bring out the best in them. I excel at creating and maintaining positive, productive environments where collaboration thrives, and individuals feel empowered to achieve their goals. My strong communication skills help foster team cohesion and drive success in various settings. Now looking to transition into a new career path, outside of recruitment, where I can apply my transferable skills, including my strong communication, problem-solving, and organisational abilities, in a fresh and dynamic environment. My goal is to contribute to a new field by leveraging my experience to foster growth and success.
Skills Fluent in English, Welsh, and French Proficient in Microsoft Office Packages
Proficient in Salesforce and experienced in managing and optimizing CRM
systems to enhance operational efficiency and client relationships. Work effectively in both remote and office-based environments Excellent communication and interpersonal skills Strong leadership and team management abilities Proven track record of surpassing financial targets Problem-solving and initiative-driven decision-making
Employment Senior Consultant Tradewind Recruitment 2024 – Present Leading the recruitment process for diverse client portfolios. Negotiation and Offer Management: Facilitating salary and benefits negotiations between clients and candidates. Managing and trained a team, ensuring alignment with company goals and exceptional service delivery. Building and maintained strong client relationships through effective communication and tailored solutions. Stakeholder Engagement: Conduct weekly meetings with head teachers and business managers to discuss recruitment strategies, ensuring alignment with their specific needs and goals.
Principal Recruitment Consultant
New Directions 2021 – 2024 Oversaw key accounts, managing client needs and delivering customized recruitment strategies. Understanding Client Needs: Meeting with schools, colleges, universities, or education organizations to understand their specific requirements for executive roles. Brand Ambassador: An additional part of my role was being the Brand Ambassador for the companies WLM departments across Wales and act as the point of contact of the brand, promoting it in a positive and engaging way. This could involve attending events, engaging with customers on social media, and ensuring the brand's image aligns with its core values. Building Partnerships: Developing long-term relationships with clients, acting as a trusted advisor for their staffing needs. Providing Insights: Offering market insights to help clients make informed hiring decisions.
Account Manager New Directions 2021 – 2024 Developed and maintained strong relationships with a portfolio of clients, ensuring client satisfaction and retention.
Acted as the primary point of contact for client inquiries, resolving issues promptly to achieve high customer satisfaction levels.
Managed end-to-end client onboarding processes, tailoring solutions to
meet specific client needs.
Regular account reviews to identify upsell opportunities, increasing
account revenue.
Prepared detailed client reports and presentations, providing insights and
recommendations for business growth. Monitored client budgets and ensured financial objectives were met or exceeded.
Recruitment Resourcer New Directions 2018 – 2019 Responsible for supporting the recruitment process by identifying, engaging, and shortlisting candidates for job vacancies. This role involved collaboration with recruitment consultants, maintaining candidate databases, and ensuring the delivery of high-quality recruitment services.
Candidate Sourcing: Utilize various channels, such as job boards, social
media, networking, and internal databases, to identify and attract potential candidates.
Screening Candidates: Conduct initial telephone or video interviews to
assess suitability based on job specifications.
Database Management: Maintain and update candidate records in CRM
or ATS systems, ensuring data accuracy and compliance with GDPR regulations. Hospitality Manager Chez Francis 2014 – 2018 Advanced from Supervisor to Manager of two restaurants, leading operational excellence. Managed daily operations, staff scheduling, and customer relations, ensuring high service standards. Demonstrated strong problem-solving skills, consistently enhancing team productivity and customer satisfaction.
Education Cardiff Futsal College Sports Science and Excellence (BBB) 2012 – 2014 Ysgol Gyfun Gymraeg Plasmawr GCSE’s 12 (grades A-C) including English Language and Welsh First Language 2012 – 2014
Interests & Achievements
Awarded "Best Newcomer" at New Directions in my first year (2018) Recognized for "Outstanding Financial Performance" in my final year at New Directions (2023) Highest Client retention and conversion in the Business (current) Part of a team that were awarded ‘Best European Establishment in Wales in 2015. Rugby fan and occasional player Enjoy long dog walks in the countryside
