Quality standards

Changes to the way

you access BP Online

October 2024
Changes to the way you access BP Online
We are updating the way you access your organisation’s multi-user licence to the British
Pharmacopoeia (BP). This ensures you and your colleagues have personalised accounts to enjoy
features like favourites and news updates.

Table of Contents
How this affects you.......................................................................................................................... 2
What you need to do......................................................................................................................... 3
I access via shared username/password or IP address and don’t have a
personal account.......................................................................................................................... 3
Check your eligibility steps........................................................................................................... 3
I access via shared username/password or IP address and have a personal account
associated with my email.................................................................................................................. 4
I already have a personal account.................................................................................................... 4
I already have a personal account linked to my organisation........................................................... 4
I access via OpenAthens................................................................................................................... 4
What else you need to know ............................................................................................................ 5
You need to keep your email verified........................................................................................... 5
You can uncouple your account from your organisation ............................................................. 5
Convert to personal user steps ................................................................................................... 5
Additional guidance.......................................................................................................................... 6
Identifying if you have a personal account .................................................................................. 6
Access through VPNs .................................................................................................................. 6
IP address .................................................................................................................................... 6
Access through your organisation’s or University’s intranet will stop ......................................... 6
Access to the BP Forum and DRT will continue .......................................................................... 6
You may not use shared mailbox emails to register .................................................................... 6
You may no longer share accounts ............................................................................................. 6

How this affects you

Currently, you access BP Online through a shared username and password, or automatic IP
recognition. Once approved by your Licence Manager (the person or automatic IP responsible for
purchasing your subscription), your access method will change.

2
What you need to do
Your required action depends on your organisation’s chosen access method and whether you
already have a personal account.

I access via shared username/password or IP address and don’t have a

personal account
■ You won’t be able to use your current access method soon.
■ You’ll need to self-register if authorised by your Licence Manager. Check eligibility here using
your organisation issued email.
■ If unsuccessful, contact your Licence Manager for an invite or TSO for assistance.
– Email: esupport@tso.co.uk
– Phone: +44 (0) 333 0917 023

Check your eligibility steps

1 Select Register on the home page

2 Select ‘Access your organisation’s

subscription’

3
3
To confirm if your organisation has
activated self-registration, enter
the details requested and select
‘check now’

4
 successful you will be asked
If
to provide further details. Once
complete select ‘Register’

5
Now go to your email inbox and
select ‘Confirm your email using
this link’

I access via shared username/password or IP address and have a separate personal

account associated with my email
■ You won’t be able to use your shared username and password or IP access method soon.
■ As your email address has been registered with us before you won’t be able to self-register.
Ask your Licence Manager to invite you to your organisation’s subscription or contact TSO for
further assistance:
– Email: esupport@tso.co.uk
– Phone: +44 (0) 333 0917 023

I already have a personal account

■ Your account remains unchanged, but if you wish to join your organisation’s subscription you
will need to ask your Licence Manager to invite you or contact TSO for further assistance:
– Email: esupport@tso.co.uk
– Phone: +44 (0) 333 0917 023

I already have a personal account linked to my organisation

■ Your account remains unchanged.

I access via OpenAthens

■ You can continue as usual.

4
What else you need to know
You need to keep your email verified
To ensure you’re still affiliated with your organisation, every six months, on login to the website, a
message will be displayed asking you to re-verify your email.
This will not apply to users accessing via OpenAthens.

You can uncouple your account from your organisation

If you decide to no longer be associated with your organisation’s multi-user licence you can
convert your personal account to an individual account. Following this you can claim your own
licence or connect to another multi-user licence access.

Convert to personal user steps

1 Select ‘Convert to personal

user account’

2
Complete the provided registration
form. Once complete select
‘Register’

3
You will be logged out of your
account and will need to log back
in for the changes to apply

5
Additional guidance
Identifying if you have a personal account
If you purchase a single user licence or register a claim token each year then you have a personal
account, also known as a single-user account.
Alternatively, when you created your account, you linked to your organisation using a
subscription ID.

Access through VPNs

VPN access is controlled by IP, once your organisation’s IPs are removed you will need to register
your own account.

IP address
If you previously visited the website and were automatically logged-in, then your organisation had
IP access enabled.

Access through your organisation or university intranet will stop

Access through organisation or university intranet has been possible through configuration of a
proxy server which requires IP authentication. Once your organisation’s subscription has been
transferred this will no longer be possible and you will need to register for a personal account.

Access to the BP Forum and DRT will continue

Any users with access to the BP Forum and DRT tool will retain their access.

You may not use shared mailbox emails to register

Users are required to use a personal email address.

You may no longer share accounts

Each user needs to have their own individual login. A username and password can only be used
by one person at a time. You should keep your login details secure.

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