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Transactional

Analysis

What is T.A?
When two people interact with each

other,
they engage in social transactions,
in which
one person responds to the other.
Study of such Social
Transactions is
called Transactional Analysis.

What is a
Transaction?
A Transaction is an exchange of
two
strokes between two people. The
first
stroke is called Stimulus, the
second is
called the Response.

Transactional
Analysis
Transactions are
psychological in nature
and relate to how people
behave and how other
people behave with
them in response to
their behaviour.

Transactional
Analysis(cont)
To understand Transactional Analysis

we must

first
understand EGO STATES:
EGO STATES:

Within each human being, several


human beings are existing at the
same
time, depending upon how

the person is behaving at any given time.

Ego state of a normal


person

Ego Stage of a small


Child
It has only

Parent
& Child ego
state.
Adult not yet
formed

Top Managers Ego


State
Dominant

A
C

Parent
Mostly critical,
or giving
orders
Normal
Adult.
Fragile Child

Comedians Ego
State
Dominant

A
C

Child
Insignificant
Parent

1. Parent Ego
State
Set of thoughts, feelings,
and behaviours learnt
from parents or other
care takers.
Nurturing Parent
Soft, loving and
permission giving

Parent Ego State


While in the parent ego state,
people treat others like children.

Critical Parent:
This is a role where people becomes
authoritative; caring; controlling;
and
sometimes bossy.

Adult Ego State


Oriented towards current reality and

objectivity gathering of
information.
Data processing centre.
This is a role of care, concern,
respect,
responsibility and maturity.

Child Ego State


Seat of emotions , thoughts and
memories from childhood.
The child ego state has the
liberty of fun
loving and carefree behaviour.
It is a storehouse of Creativity.

Ego States

Eric Bernes Transactional


Analysis
It deals with the theory of

development and is
underpinned by the
philosophy:
1. People can change
2. We all have a right to
be in
this world and be
accepted

Eric Berne

EGO STATES
Each human being has
three ego states:
P

1.Parent ego state

2.Adult ego state

3.Child ego state

Development of Ego
States

Parent Ego state This pertains to


behaviors, thoughts and feelings
copied during the early years
( roughly , the first 5 years )

Parent Ego State: This pertains to


behaviors, thoughts and feelings
copied from parents

The Parent is a huge collection of

recordings in the brain of imposed


external events perceived in the early
years(roughly the first 5 years.)

Every thing the Child saw the


parents do and every thing he
heard them say, are recorded
straight without editing in his
PARENT

There are thousands of Nos and Donts

that bombarded him.


Parent data appear in how to category.

How to hit a nail. how to eat.


On the basis of these feelings the child

concludes- I am not O.K-you are O.K


But, sometimes parent says one thing but
does another thing like parent says dont
lie, but tells lies himself.
It is not safe for the child to question this
inconsistency. He defends himself by
turning off the recording.

CHILD EGO STATE

:
* It is a set of behaviors, thoughts and
feelings
replayed from our childhood
* These are permanent recordings and
cant be
erased

CHILD EGO STATE


*The happy and pleasurable events are
recorded in
child.
* In our Child reside creativity, curiosity
and the desire
to know and the urge to touch and
feel.
* These are O.K. recordings

As in the case of Parent, the Child is a state


which brings the feelings which we felt at that
time

Creativity is born from curiosity in the Child, as it


provides want to and Adult provides how to

In our child is a vast store of positive


data. In our Child are recorded
countless experience of the firsts of
life

Gradual transition from


Child stage to Adult.

Adult
Ego State

At about 8-10 months of age, the child starts

creeping, crawling and walking. He starts


playing with a cup and pretends to drink.
At the age of 10 months, comes his own
awareness and original thoughts. This is the
beginning of Adult.
He starts gathering and processing data.
This is thought process and is different from
the earlier felt concept in the child.

Cont

Adult Ego

State..
Adult during this period is very fragile.

It is easily knocked down by commands


from parents.
The Adult is a data processing
computer. The adult starts testing the
Parent data and updates it. It also updates
Child data.
The ongoing work consists of checking
out old data, validating or invalidating
and refilling it for future use.

LIFE POSITIONS
T.A has four possible life positions:
You are
O.K
I
a
m
O.
K

I am O.K
You are O.K

I am O.K
You are not O.K

You are O.K


I am not O.K

I am not O.K
You are not O.K

You are not

I
a
m
not

O.
K

Life Positions
T . A. has four possible life
positions

Cont..
I am not O.K You are O.K:
This is a feeling of inferiority.
I am not O.K You are not O.K:
By the end of first year the child starts
walking. He is no longer picked up. Mothers
stroking stops entirely. The life which was
comfortable in the first year becomes
difficult. Punishment comes harder.
The child concludes I am not O.K You are
not O.K.

Cont..
I am O.K You are not O.K:

The child who is brutalized long enough by


parents will switch over to this position of I
am O.K You are not O.K
I am O.K You are O.K:
The earlier three positions have been
based on childhood feelings, but this fourth
position is based on Thought and Faith. It
is a decision we make.
The Adult can comprehend. We have the
presence of old recordings, but we can
choose to turn them off.

Psychological
Positions

Complementary
Transactions

TRANSACTIONS
A) PARENT-PARENT TRANSACTION
1. Stimulus: Her duty is at home with

children.
Response: She has no sense of duty
P

Cont..
2. Stimulus: Kids now-a-days are lazy.

Response: It is a sign of the present


generation.
3. Stimulus: She married him only for his
money.
Response: Well, thats all she got.

B) ADULT-ADULT
TRANSACTIONS
1. Stimulus: Whats the time?

Response: Exactly 4 pm by my watch.

2. Stimulus :
Response
3. Stimulus :
Response

Please pass the sugar


: Here it is
I am tired
: Let us go to bed

Cont..

4.Stimulus: This is a nice dress,

you are
wearing
Response: Thank you,

Adult to Adult
Transaction

C) CHILD-CHILD
TRANSACTIONS

1. Girl child(1): I will be the mamma and you the


little
girls.
Girl child(2): I always have to be the little girl.
Girl child(1): Well, let us take turns, you be the

mamma
first and next time I will be the mama.

2. Little boy(child): My daddy has two buildings.


Little girl(child): That is nothing. My daddy has five
buildings.

C) CHILD-CHILD
TRANSACTIONS
P

D) PARENT CHILD
TRANSACTION
Sick husband(child): I am feeling so sick.
Nurturing wife ( Good mamma): Dont

worry, you
will be all right. I am taking
care of you. PP

PP

AA

AA

CC

CC

Adult to Child
Transaction

CROSSED TRANSACTIONS
The crossed transactions cause trouble ,
1. Husband (Adult stimulus, seeking information) :
Where is my scooter key?
Wife(parent) : Where you left it.

The stimulus was Adult but the wife replied from the
parent. When stimulus and response cross on
P.A.C Transaction diagram, communication
stops.

Crossed
Transactions

Cont..
P

HUSBAND
WIFE
RULE OF T.A:
When stimulus and response cross on the
P-A-C transactions diagram, communication
stops.

2. Mother (parent): Go clear your room.


Daughter (parent) : you cant tell me what
to do. You are not my boss.

MOTHER

DAUGHTER

3. Son (Adult): I have to finish my report tonight.


Father (parent) : Why do you always keep things
for the
last minute.?
FATHER
P

S
SON

Crossed
Transaction

Three Rules of
Communication
1. Complementary Transactions:
- communication remains open.
2. Crossed Transactions:
- communication stops.
3. Complex Transactions:
- outcome is predicted only at the
psychological level

Im O.K.- Youre
O.K
This is the best known expression of the
purpose of Transactional Analysis, which
is:
1. To reinforce the position that
recognizes the value and worth of
every person.
2. Transactional Analysits regard people
as basically O.Kand thus capable of
change, growth,and healthy interactions.

Stroking & Life


Positions
Physically one strokes others by shaking
hands, clapping, hugging, smiling.
Countless physical strokes are exchanged
between
people everyday and each stroke stimulates its
own physical response.
Psychological strokes deal with recognizing
others with words, gestures and
behaviour.

Stroking & Life


Positions
Psychological strokes are A RECOGNITION
OF
OTHERS and can be positive or negative in
nature.
Respecting, praising and thanking
people are
positive strokes, while criticizing and
ignoring them are some negative
strokes.

Advantages of T.A
Improves Interpersonal
Communication
Simple to learn
Applicable to Motivation.
Helps in Organizational
Development.
Can be used at home as well as in
office.

Advantages
Transactional Analysis can be
effectively used to understand the
secrets of human behavior and often
works better in improving
relationships.

CONCLUSION
Transactional Analysis is a

rational and
easy to understand method of
clarifying
and managing human
relationships
and behaviours.

For More
Information
Books to be read:
1. Games People Play
2. I am OK, You are OK

Questions?

Thank You

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