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    Workplace Etiquette Manners

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    denizenalexr
    The document discusses workplace etiquette and manners. It defines etiquette and explains why it is important in the workplace, including to avoid conflicts and increase productivity. It provides tips for proper behavior, communication, and making a positive impression at work.

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    Workplace Etiquette Manners

    Uploaded by

    denizenalexr
    2K views12 pages
    The document discusses workplace etiquette and manners. It defines etiquette and explains why it is important in the workplace, including to avoid conflicts and increase productivity. It provides tips for proper behavior, communication, and making a positive impression at work.

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    Work place etiquettes manners ppt - source unknown

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    The document discusses workplace etiquette and manners. It defines etiquette and explains why it is important in the workplace, including to avoid conflicts and increase productivity. It provides tips for proper behavior, communication, and making a positive impression at work.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    2K views12 pages

    Workplace Etiquette Manners

    Uploaded by

    denizenalexr
    The document discusses workplace etiquette and manners. It defines etiquette and explains why it is important in the workplace, including to avoid conflicts and increase productivity. It provides tips for proper behavior, communication, and making a positive impression at work.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    You are on page 1of 12
    At a glance
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    The key takeaways are that etiquette refers to socially acceptable behaviors and manners. It establishes rules for conduct to avoid conflicts and tensions in the workplace. Etiquette distinguishes humans from animals and is important for effective communication and productivity.

    Some etiquette basics to follow include exhibiting a positive attitude, using a firm handshake, maintaining eye contact, appropriate introductions using titles and last names, rising when introducing oneself, being a good listener, showing respect for others, monitoring conversation volume and keeping conversations professional.

    Etiquette is important in the workplace to avoid negative confrontation, politics, increase effective communication, be organized, avoid tensions and conflicts, increase employee satisfaction and productivity, and make the workplace stress-free.

    WORKPLACE ETIQUETTE &

    MANNERS
    Definition of Etiquette
     Etiquette - rules governing socially
    acceptable behavior.
     The practices and forms prescribed by
    social convention or by authority.
     The word “Etiquette” is derived from
    French which actually means “ Ticket".
    your ticket to getting anything & any place
    you want.
     It is defined as a good behavior which
    distinguishes human beings from Animals
    The why’s of Etiquette?
     To avoid negative confrontation
     To avoid politics, i.e., in the office or work
    place
     To communicate effectively with an
    opposing opinion of another person(s).
     To be organized and in a uniformed way.
     Avoid work-place tension / Conflicts
     To avoid employee stress
    Continue….
     Avoid misunderstandings
     Employee job satisfaction
     Increase productivity
     Get the job done
     To make the workplace a
    happy, stress-free place
    Etiquette Basics
    Behavior:
    •Exhibit a positive attitude and pleasant demeanor

    •Use a firm handshake

    •Maintain good eye contact

    •Appropriate introductions – introduce someone by their


    title and last name (Ms. Mrs. Mr. Dr. ), unless otherwise
    specified

    •Rise when you are introducing someone or you are being


    introduced

    •Be a good Listener & Soft spoken.

    •Show common respect and consideration for others


    Sensory reminders of how to get
    along in the workplace
     Monitor the volume of conversations
     Keep personal telephone conversations and
    emails to a minimum
     Maintain privacy - keep all workplace
    conversations professional
     Avoid interruptions
     Use appropriate tone
    of Voice
    Continue…..
     Remove slang terms and
    use good listening skills
     Do Not Gossip !!!!!!
     Keep your personal
    workspace clean and neat
    at all times
     Cell phone – Turn it on
    Silent or Vibration mode

    • Find out what the organization values, philosophy of


    conducting Business , work ethic etc .
    Making a positive impression –
    • Arrive on time
    • Remember your manners
    • Be ready to learn , adapt & change
    • Exercise professional maturity by showing good
    judgment & build good relationship
    • Show a healthy respect for your colleague’s
    experience & expertise
    • Do not laugh at others weakness
    • Respond properly to your co-workers, supervisor
    & clients.
    • Proper posture is important.
    Continue……..
     “PLEASE & THANK YOU” use it often
     Willingness to help
     Mutual respect & Punctuality
     Teamwork
     Show appreciation & give credits for jobs well
    done
     Treat everyone equally
     Try not to step on anyone’s toes, or hurt
    anyone’s feelings
     Be Kind, Be Courteous, Be Respectful
    Continue……
     Keep in mind that others work around you

     Remember cubical conversations and calls can


    be heard by others.
     Do not smoke or drink at your work place
     Do not Spit
     Do not use your cell phone when you are
    in business meeting.
    Thank you

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