How Teams Work ?

• How teams work ?
• What makes a good
team?
What Is a Work Team?
• When companies like W. L. Gore, Volvo,
and Kraft Foods introduced teams into
their production processes, it made news
because no one else was doing it. Today,
it’s just the opposite— the organization
that doesn’t use teams would be
newsworthy.
• It’s estimated that some 80 percent of
Fortune 500 companies have at least half
of their employees on teams. And 83
percent of respondents in a Center for
Creative Leadership study said that teams
are a key ingredient to organizational
success.33 Without a doubt, team-based
work is a core feature of today’s
organizations.
• Most of you are probably familiar with
teams especially if you’ve watched or
participated in organized sports events.
Work teams differ from work groups and
have their own unique traits
• Work groups interact primarily to share
information and to make decisions to help
each member do his or her job more
efficiently and effectively
• work teams are groups whose members
work intensely on a specific, common goal
using their positive synergy, individual and
mutual accountability, and complementary
skills.
Team building
• A team may be defined as a group of
interdependent individuals who work
together to accomplish a common goal /
purpose.
• Critical pre requisites for building an
effective team are- interaction, mutual
influence ,interdependence, and a well
defined common goal.
Importance of Team building
• Team work is the foundation of all
successful management
• Team can accomplish more than
individuals
• All members of the team have to
synchronize themselves with each other to
build an effective team
• Members of the team must have a sense
of mutual accountability.
Successful teams
• An organization has to form effective teams to achieve
its goals
• Size of the team
• Team goals
• Composition of members
• Roles
• Characteristics
• Diversity
• (For a team to succeed it is essential that it is clear about

its team goals.)
Choosing team members
• One of the secrets of successful team is
matching the skills of team members
carefully to the type of task they are
required to perform.
• Building on friendship within a team
Team roles
• Each team member should be clear about
their role within it.
• While working in a group individuals have
to perform several roles
• Task oriented roles
• Relationship oriented roles
• Self oriented roles
Team development
• Refers to the different stages of team
building.
• Setting goals and objectives
• Selecting team members
• Set budget
• Providing support for a Team (supports
from within and out side the organization)
• Establishing Team Trust
Team development
• Communicate effectively
• Arrange frequent team meetings
• Team network
• Sharing information and helping others
• Setting up of standards
• Evaluate and take corrective steps.
Types of Teams
• problem-solving teams, which are teams
from the same department or functional
area involved in efforts to improve work
activities or to solve specific problems.
Members share ideas or offer suggestions
on how work processes and methods can
be improved. However, these teams are
rarely given the authority to implement any
of their suggested actions.
self-managed work team
• which is a formal group of employees who
operate without a manager and are
responsible for a complete work process
or segment. A self-managed team is
responsible for getting the work done and
for managing themselves,
cross-functional team,
• work team composed of individuals from
various functional specialties. Many
organizations use cross-functional teams.
For example, ArcelorMittal, the world’s
biggest steel company, uses cross-
functional teams of scientists, plant
managers, and salespeople to review and
monitor product innovations.
virtual team
• The final type of team is the virtual team,
which is a team that uses technology to link
physically dispersed members in order to
achieve a common goal.
• In a virtual team, members collaborate
online with tools such as wide-area
networks, videoconferencing, fax, e-mail, or
Web sites where the team can hold online
conferences.
Creating Effective Work Teams
• CLEAR GOALS. High-performance teams have a clear
understanding of the goal to be achieved. Members are
committed to the team’s goals, know what they’re
expected to accomplish, and understand how they will
work together to achieve these goals.
• RELEVANT SKILLS. Effective teams are composed of

competent individuals who have the necessary technical
and interpersonal skills to achieve the desired goals
while working well together.
• MUTUAL TRUST. Effective teams are characterized by
high mutual trust among members. That is, members
believe in each other’s ability, character, and integrity.
• UNIFIED COMMITMENT. Unified commitment is

characterized by dedication to the team’s goals and a
willingness to expend extraordinary amounts of energy
to achieve them. Members of an effective team exhibit
intense loyalty and dedication to the team and are willing
to do whatever it takes to help their team succeed.
• GOOD COMMUNICATION. Not surprisingly, effective
teams are characterized by good communication.
Members convey messages, verbally and nonverbally,
between each other in ways that are readily and clearly
understood
• NEGOTIATING SKILLS. Effective teams are continually
making adjustments to whom does what. This flexibility
requires team members to possess negotiating skills.
Because problems and relationships regularly change
within teams, members need to be able to confront and
reconcile differences.
• APPROPRIATE LEADERSHIP. Effective leaders are
important. They can motivate a team to follow them
through the most difficult situations.
• INTERNAL AND EXTERNAL SUPPORT. The final
condition necessary for an effective team is a supportive
climate
• .Internally, the team should have a sound infrastructure,
which means proper training, a clear and reasonable
measurement system that team members can use to
evaluate their overall performance, an incentive program
that recognizes and rewards team activities, and a
supportive human resource system
• . Externally, managers should provide the team with the
resources needed to get the job done.
Balancing skills within a team
• When recruiting people for team look for
their growth potential
• Pay close attention to lack of relevant
experience in group members
• Take people out of the team if they do not
perform
• Find people with a good level of personal
skill and help develop them.
Team Decision making
• Team decisions are the result of collective
discussions of members
• Team leader should encourage every
members to share innovative ideas
• Team decision should be unanimous
• Conflict between team mates should be
solved through proper communication and
one to one counseling if required

How Teams Work ?

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• How teams work ?

• What makes a good

• (For a team to succeed it is essential that it is clear about

• RELEVANT SKILLS. Effective teams are composed of

• UNIFIED COMMITMENT. Unified commitment is

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