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Clientele And

Audience in
Social Work
Prepared by:
Lesson Agenda
Introduction Let's Try
An overview of what listening is and why it An activity assessing a specific situation and
is important in effective communication. identifying what type of listening is being
exhibited.

Types of Listening Performance Task


A discussion of appreciative listening, A brief discussion on the performance task
empathic listening, comprehensive listening, that will be done collaboratively by the
and analytical listening. students.
SOCIAL CLIENTELE
WORK
• is a practice-based • are those that need
Let's Try
profession that promotes assistance through the
social change, services that are
development, cohesion offered through social
and the empowerment of work.
people and communities. A brief discussion on the performance task
that will be done collaboratively by the
students.
More specifically, social workers, according to Gibelman
(1995):

`1.EMPOWER
people to develop and to optimize their
potential to solve and cope with problems

2. Make
available to people the resources and services
in an effective and human manner
More specifically, social workers, according to Gibelman
(1995):

`3. Link
people with systems that provide them with
resources, services and opportunities

4.Contribute
to the development and improvement of social
policy
CHARACTERISTICS

Neurotic Psychotic
• are severe mentalLet's Try disorder that
• a long term tendency
makes people lose touch with
to be in a negative reality cause by abnormal
emotional state. (Ex. thinking and hallucination.
Sad, guilty, worry, • Personality Disorder- it involves
a long-
A briefterm pattern
discussion of task
on the performance
fear, etc.) that will be done collaboratively by the
unhealthy andstudents. inflexible
thoughts and behavior.
NEEDS OF CLIENTELE
AND AUDIENCES
Be genuinely engaged in Feel empathy for the
therapeutic claims. client.

Have an unconditional
Clearly communicate
positive regards for the
client. this attitude.
TYPES OF
CLIENTELE AND
AUDIENCES
1. People who use drugs

2. People who use


tobacco
TYPES OF
CLIENTELE AND
AUDIENCES
3. People who abuse
alcohol

4. Women
TYPES OF
CLIENTELE AND
AUDIENCES
5. Older Adults

6. People with Aids


7. Victims of Abuse
8. Gay men and Lesbian
Women
THE INDIVIDUAL AS
CLIENT OF COUNSELING
Most common type of counseling
THE INDIVIDUAL AS
CLIENT OF COUNSELING

Individual needs capacitation

Includes those who need help in managing a


life changing situation, personal problem or
crisis
THE GROUP AND ORGANIZATION AS
CLIENT OF COUNSELING
01 02 03
Consist of between five
to eight people To avoid Cost less Shares
loneliness and isolation Experience
of the client's problem.
THE COMMUNITY AS CLIENT OF
COUNSELING

1.Generally conducted to
prevent a problem and
assist in setting
prevention programs in
different communities.
THE COMMUNITY AS CLIENT OF
COUNSELING

2. A form of counseling in
which different counselors
work with families,
individuals, couples and also
communities in one or the
other way.
THE COMMUNITY AS CLIENT OF
COUNSELING

3. People are not only


taught what is right and
wrong but also how they
can live their lives happily
and peacefully.
CONCLUSION
Empathic listening is a dynamic and compassionate process that requires more than just hearing what
someone says. By taking the time to listen to them, you are expressing that you care about them and
their views and feelings.
Thank you for
listening!

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