Mu Sigma

MU-SIGMA
The Brahma-Vishnu-Shiva clans in Mu Sigma (much

like the holy trinity) work in tandem to create the
synergistic ecosystem of Mu Sigma
The three diverse personifications of cosmic forces namely Brahma, Vishnu and Shiva synergize to complete the
universal cycle of creation, preservation and eventually, productive destruction or transformation. This concept
of Trimurti is reflected in Mu Sigma's ecosystem where:
The Brahma clan: Creating the future
The Vishnu clan: Preserving or managing the present
The Shiva clan: Destroying or selectively abandoning the past
In Mu Sigma, we believe that inferential learning is of greater importance than experiential knowledge. The
organization is built firmly on the duality of irreverence and humility. Irreverence for the challenges before us and the
confidence to face them head-on. Humility to accept that we are not the best and that we could solve these problems
from first-principles. This environment of nurturing enables our employees to gain mastery over the field of analytics.
This ecosystem in turn ensures that we achieve our higher purpose - to help our client make better decisions through
a better art for problem solving. It also means that we aim at autonomy by wanting to be the worlds largest decision
sciences company; build this industry as we build the company. We want to be the authority in the field of decision
management and institutionalize data driven decision making. And we enable this by driving the adoption of Math +
Business + Technology + Behavioral Sciences and building the Mu Sigma inside model where there is a little bit of
Mu Sigma in every major organization that prioritizes informed decision-making.
MU-SIGMA
Our Core Values
Value
What it means to us?
Why is it important to us?
Derive pleasure from

service
CUSTOMER CENTRICITY
Set realistic expectations

and aim to exceed them
Deliver a great experience

not just a great product
Create value and

communicate it effectively to clients
Put the client's long term

interests over everything
Always deliver products of

the highest quality
Celebrate every success

and learn from every failure
EXCELLENCE
Have patience to master

skills
Like any business, success in a Global Delivery Model

depends on understanding customer needs and
responsiveness to the customer
Excellence is a habit that we need to cultivate to evolve

from doing accurate work; being a reliable partner; trusted
partner; trusted advisor
MU-SIGMA
Acknowledge excellence
independent of impact
Value truth, honesty and

transparency
Keep commitments of all

forms
INTEGRITY
Never hesitate in
accepting and owning failures
Respect client
confidentiality
Always ask "Why" and

encourage constructive dissent
Make data driven

decisions and practice
management by facts
Install processes, systems

and metrics to ensure that relevant
facts are captured
If there is a better way to

do it then find it
Allow for controlled risktaking that ensures that innovative

ideas have a better chance of
seeing light
Create an environment
where failure is considered a
stepping stone to success
Display initiative and self

leadership
Encourage organizational
ownership across all levels
Acknowledge enthusiasm
INTELLECTUALISM
INNOVATIVENESS
INITIATIVE
Accept challenges and

view difficult situations as
Being a business about fact based decision making,

requires us to have a high level of integrity in everything
we do
To develop a better art for problem solving requires one to

be curious; and the ability to learn is far more important
than the ability to know
In a world that is constantly changing, where industries

face new problems all the time, being innovative is not a
nice to have, but a must have
The industry that we are in, is disrupting both the IT and

consulting way of doing things. This requires us to show
initiative in all aspects of decision sciences-to stretch the
boundary and try new things, have the ability to take risks,
learn from new industries and be proactive and not
reactive to problems that people face
MU-SIGMA
opportunities
OPENNESS
RESPECT
TEAM ORIENTATION
COENESS
Deal with conflict and

resolve it in a healthy manner
Be willing to take difficult and
unpopular decisions to ensure that
organizational objectives are met
Encourage and reward

sharing of knowledge, ideas and
expertise
Respect self and others
Practice professional
etiquette and courtesy
Accept diversity in thought,

lifestyle and cultural upbringing
Make individual interaction

agnostic to organizational hierarchy
Encourage an environment
of meritocracy
Emphasize team success

over individual triumphs
Partner with clients as we

serve them
Set team oriented

incentives
Act, decide and

communicate based on both inter
and intra organizational interests
Be a lean organization and

eliminate waste
Optimally allocate and

utilize resources
Be guided by value
maximization motives
The role of decision sciences is to mine for conflict in

decision making and resolve them in a healthy manner.
Therefore the spirit of openness is important
Resolving conflict in a consistent basis requires the ability

to 'agree to disagree'. The foundation for this comes from
mutual respect for people
The interdisciplinary nature of our business, the duality of

art and science working together, all make it essential for
us to take a team oriented approach to solving
Institutionalizing analytics; ubiquitous usage of analytics;

scalable deployment of analytics expertise; value pricing;
cost effective operations
MU-SIGMA

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MU-SIGMA

The Brahma-Vishnu-Shiva clans in Mu Sigma (much

Our Core Values

What it means to us?

Why is it important to us?

Derive pleasure from

Set realistic expectations

Deliver a great experience

Create value and

Put the client's long term

Always deliver products of

Celebrate every success

Have patience to master

Like any business, success in a Global Delivery Model

Excellence is a habit that we need to cultivate to evolve

Value truth, honesty and

Keep commitments of all

Always ask "Why" and

Make data driven

Install processes, systems

If there is a better way to

Allow for controlled risktaking that ensures that innovative

Display initiative and self

Accept challenges and

Being a business about fact based decision making,

To develop a better art for problem solving requires one to

In a world that is constantly changing, where industries

The industry that we are in, is disrupting both the IT and

Deal with conflict and

Encourage and reward

Respect self and others

Accept diversity in thought,

Make individual interaction

Emphasize team success

Partner with clients as we

Set team oriented

Act, decide and

Be a lean organization and

Optimally allocate and

The role of decision sciences is to mine for conflict in

Resolving conflict in a consistent basis requires the ability

The interdisciplinary nature of our business, the duality of

Institutionalizing analytics; ubiquitous usage of analytics;

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