Ag Dcivc2260
Ag Dcivc2260
Ag Dcivc2260
Administrator Guide
Microsoft, Windows, Windows NT, Windows Server, Windows Vista, and Microsoft Network are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.
Novell, NetWare, and NDS are a registered trademark of Novell, Inc. in the United States and other
countries.
Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.
AppleTalk, EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.
PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.
ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.
Unicode is a registered trademark of Unicode, Inc.
All product/brand names are trademarks or registered trademarks of the respective holders.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
For information on license, refer to About License in the User Guide.
The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.
Important
1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.
XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare,
and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji
Xerox Co., Ltd. DocuWorks is a trademark of Fuji Xerox Co., Ltd.
Table of Contents
Table of Contents
3 Maintenance............................................................................................................. 53
Replacing Consumables............................................................................................ 54
Replacing Toner Cartridges .................................................................................. 56
Replacing Waste Toner Container (R5)................................................................ 58
Replacing Drum Cartridges R1, R2, R3, or R4 ..................................................... 61
Replacing Staple Cartridge (for Finisher-A1) ........................................................ 65
Replacing Staple Cartridge (for Finisher-B1) ........................................................ 66
Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1) ................... 68
Emptying Punch Waste Container (for Finisher-B1) ............................................. 68
Replacing Stamp................................................................................................... 69
1
Replacing Fuser Unit .............................................................................................71
Replacing IBT Unit.................................................................................................72
Replacing 2nd BTR Unit ........................................................................................77
Cleaning the Machine.................................................................................................81
Cleaning the Exterior .............................................................................................81
Cleaning the Interior (Laser Scanners)..................................................................81
Cleaning the Touch Screen ...................................................................................83
Cleaning the Document Cover and Document Glass ............................................83
Cleaning the Film and Constant Velocity Transport Glass ....................................84
Cleaning the Document Feeder Rollers.................................................................85
Executing Calibration .................................................................................................86
Printing a Report/List..................................................................................................89
Deleting a Private Charge Print Job with an Invalid User ID ......................................90
Setting Restore Tool...................................................................................................91
5 Tools........................................................................................................................115
System Settings Procedure......................................................................................116
Step 1 Entering System Administration Mode .....................................................116
Step 2 Entering the System Administrator User ID and Passcode......................116
Step 3 Selecting [Tools].......................................................................................117
Step 4 Selecting a Setting Item on the [Tools] Screen ........................................117
Step 5 Setting a Feature......................................................................................118
Step 6 Exiting System Administration Mode........................................................119
Tools Menu List ........................................................................................................120
Common Service Settings........................................................................................132
Machine Clock/Timers .........................................................................................132
Audio Tones.........................................................................................................135
Screen/Button Settings ........................................................................................136
2
Table of Contents
3
Original Size Defaults ..........................................................................................206
Local Terminal Information ..................................................................................206
Internet Fax Control .............................................................................................208
E-mail/Internet Fax Service Settings ........................................................................210
E-mail Control ......................................................................................................210
Folder Service Settings ............................................................................................213
Job Flow Service Settings ........................................................................................214
Media Print Service Settings ....................................................................................215
Stored File Settings ..................................................................................................216
Setup ........................................................................................................................218
Create Folder.......................................................................................................218
Stored Programming............................................................................................220
Create Job Flow Sheet ........................................................................................220
Create Job Flow Sheet Keyword .........................................................................227
Add Address Book Entry......................................................................................227
Create Fax Group Recipients ..............................................................................234
Add Fax Comment...............................................................................................235
Paper Tray Attributes...........................................................................................235
Accounting................................................................................................................236
Create/View User Accounts.................................................................................236
View Accounts .....................................................................................................239
Reset User Accounts ...........................................................................................239
System Administrator's Meter (Copy Jobs)..........................................................240
Accounting Type ..................................................................................................240
Accounting Login Screen Settings.......................................................................241
Fax Billing Data....................................................................................................242
Accounting/Billing Device Settings ......................................................................242
Authentication/Security Settings...............................................................................245
System Administrator Settings.............................................................................245
Authentication ......................................................................................................246
Allow User to Disable Active Settings..................................................................252
Job Status Default ...............................................................................................253
Overwrite Hard Disk.............................................................................................253
4
Table of Contents
5
Configuration of Scan to PC.....................................................................................294
Step 1 Preparations .............................................................................................294
Step 2 Enabling Port and Setting up TCP/IP .......................................................295
Step 3 Configuration on the Computer ................................................................296
Configuration of Store to USB ..................................................................................297
Step 1 Preparations .............................................................................................297
Step 2 Enabling USB Port ...................................................................................297
CentreWare Internet Services Setting Items .......................................................298
Configuration of Network Scanning (Job Template Scanning).................................299
Step 1 Preparations .............................................................................................299
Step 2 Enabling Ports and Setting up TCP/IP .....................................................299
Step 3 Configuring the SNMP Port ......................................................................300
Step 4 Configuration on the Computer ................................................................301
Configuration of Scan to Home ................................................................................302
Step 1 Preparations .............................................................................................302
Step 2 Enabling SMB Port and Setting up TCP/IP ..............................................302
Step 3 Configuring Remote Authentication..........................................................303
Step 4 Configuring Scan to Home .......................................................................304
Step 5 Configuration on the Computer ................................................................306
Configuration of Job Flow Sheets ............................................................................307
Step 1 Enabling Ports and Setting up TCP/IP .....................................................307
Step 2 Configuring the SNMP Port ......................................................................308
Step 3 Configuration on the Computer ................................................................308
Configuration of Store & Send Link ..........................................................................309
Step 1 Configuring E-mail....................................................................................309
Step 2 Enabling Authentication............................................................................309
Step 3 Other Settings ..........................................................................................309
CentreWare Internet Services Setting Items .......................................................309
6
Table of Contents
7
When the Authentication Feature is Enabled ......................................................357
Jobs Manageable by Account Administration ..........................................................360
Configuration for Authentication ...............................................................................363
Installation Overview............................................................................................363
Enabling Authentication .......................................................................................363
Changing the Default Authorization Group Settings ............................................366
Creating an Authorization Group .........................................................................366
Configuration for Account Administration .................................................................368
Step 1 Selecting an Accounting Type..................................................................368
Step 2 Registering User Information....................................................................368
User Authentication Operations ..............................................................................370
Authenticating Login Users..................................................................................370
Changing Passcode.............................................................................................370
8
Table of Contents
9
Factory Default Settings ......................................................................................549
HP-GL/2 Emulation Settings................................................................................550
Hard Clip Area .....................................................................................................556
Printable Area ......................................................................................................557
Auto Layout..........................................................................................................559
Notes and Restrictions .............................................................................................566
Notes and Restrictions on the Use of the Machine..............................................566
Notes and Restrictions on the Use of the Copy Feature .....................................569
Notes and Restrictions on the Use of the Print Feature ......................................569
Notes and Restrictions on the Use of the Scan Features....................................571
Notes and Restrictions on the Use of the Fax Feature........................................575
Notes and Restrictions on the Use of the E-mail/Internet Fax Feature ...............576
Notes and Restrictions when Connecting with Internet Service Provider............580
Notes and Restrictions on the Interrupt Mode .....................................................582
Notes and Restrictions on Folders.......................................................................583
Notes and Restrictions when Connecting to Internet or Intranet .........................583
Notes and Restrictions when Operating from Computers ...................................584
Notes and Restrictions on Job Flows ..................................................................585
Notes and Restrictions on the Security Features ................................................585
Notes and Restrictions on the Authentication and Accounting Features.............585
Notes and Restrictions for Using SMB ................................................................586
Notes and Restrictions for Using TCP/IP.............................................................588
Notes and Restrictions for Using EtherTalk.........................................................589
Notes and Restrictions for Using Bonjour............................................................590
Notes and Restrictions for IPv6 Connection ........................................................590
Using the Telephone ................................................................................................593
Placing a Call.......................................................................................................593
Activity Report ..........................................................................................................595
Installing the HDD Extension Kit (Optional)..............................................................597
Installing the Extension System Memory (2 GB) (Optional) .....................................599
Glossary ...................................................................................................................601
Index...............................................................................................................................603
10
1 Before Using the Machine
This chapter describes the organization of this guide and conventions used in
this guide.
z Preface .......................................................................................................12
z Types of Manuals .......................................................................................13
z Using This Guide ........................................................................................14
z Interface Cables.......................................................................................... 17
z
Energy Saver Mode .................................................................................... 19
z Customizing the Control Panel ...................................................................22
z
Entering Text ..............................................................................................30
1 Before Using the Machine
Preface
Thank you for selecting DocuCentre-IV C2260 (hereafter referred to as "the machine").
Before Using the Machine
Warning:
This equipment will be inoperable when mains power fails.
12
Types of Manuals
Types of Manuals
13
1 Before Using the Machine
3 Maintenance
Describes how to replace consumables and to clean the machine.
4 Machine Status
Describes how to check the faults that occurred on the machine and to print various
reports/lists.
5 Tools
Describes the procedures to set up the system.
14
Using This Guide
15 Appendix
Describes the specifications of the machine, optional accessories, and cautions/
restrictions.
Conventions
z The screen shots and illustrations used in this guide vary depending on the machine 1
configuration and optional components installed. Some of the items in the screen
shots may not be displayed or available depending on your machine configuration.
z The procedures in this guide may vary depending on the driver and utility software
being used due to the upgrades.
z
In this document, "Computer" refers to a personal computer or workstation.
z
The following terms are used in this guide:
Important : Important information that you should read.
Note : Additional information on operations or features.
z
The following symbols are used in this guide:
" " : A cross-reference included in this guide.
Names of CD-ROM, features, and touch screen messages
and input text.
[ ] : Folders, files, applications, button or menu names displayed
on the touch screen.
Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.
< > button : Hardware buttons on the control panel.
< > key : Keys on the keyboard of the computer.
> : Path to a certain item within a procedure on the control panel.
For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].
Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] to search for files and folders.
Cross-reference
For example: "Refer to "5 Tools" > "Common Service
Settings" > "Audio Tone" in the Administrator Guide."
The sentence above means that you need to refer to the
section "Audio Tone", which can be found under "Common
15
1 Before Using the Machine
16
Interface Cables
Interface Cables
When connecting the machine directly to a computer, use the USB interface. When
1 Press the power switch to the [ ] position to switch off the power.
2 Make sure that the touch screen is blank and the <Energy Saver> button does not
light up. 1
3 Open the front cover.
4 Press the main power switch to the [ ] position to switch off the main power.
5 Connect the USB cable to the USB 2.0
interface connector.
1 Press the power switch to the [ ] position to switch off the power.
2 Make sure that the touch screen is blank and the <Energy Saver> button does not
light up.
3 Open the front cover.
17
1 Before Using the Machine
4 Press the main power switch to the [ ] position to switch off the main power.
5 Connect the network cable to the Ethernet
interface connector.
Before Using the Machine
6 Press the main power switch to the [ | ] position to switch on the main power.
7
1 Close the front cover.
8 Press the power switch to the [ | ] position to switch on the power.
For more information on setting items, refer to "Printer Environment Settings" (P.263).
18
Energy Saver Mode
The machine is equipped with the Energy Saver mode that reduces the power
Sleep Mode
The Sleep mode reduces the power to the machine even more than the Low Power
mode.
It takes longer time than the Low Power mode to deactivate the Sleep mode and enable
to use the machine.
1 2 3
4 5 6
7 8 9
0 #
19
1 Before Using the Machine
20
Energy Saver Mode
7 Select [Save].
8 Select [Close] repeatedly until the [Tools] screen is displayed.
9 Select [Close].
21
1 Before Using the Machine
You can change the services displayed on the touch screen or the features assigned
Before Using the Machine
1 2 3
4 5 6
7 8 9
0 #
22
Customizing the Control Panel
7 Select [Save]. 1
1 2 3
4 5 6
7 8 9
0 #
23
1 Before Using the Machine
1
6 Select [Last Selection Screen] or [Services
Home].
7 Select [Save].
z Copy
z Fax/Internet Fax
z E-mail
24
Customizing the Control Panel
z Simple Copy
z Simple Fax
z Scan to PC
Services Home
You can select service buttons, which are displayed on the [Services Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.
1 2 3
4 5 6
7 8 9
0 #
25
1 Before Using the Machine
8 Select [Save].
9 Select [Save].
26
Customizing the Control Panel
1 2 3
4 5 6
7 8 9
0 #
1
C
27
1 Before Using the Machine
1 8 Select [Save].
9 Select [Save].
1 2 3
4 5 6
7 8 9
0 #
28
Customizing the Control Panel
1
5 Select [Custom Button 2], and then select
[Change Settings].
Note Select [ ] to display the previous screen
or [ ] to display the next screen.
7 Select [Save].
3 Select [Save].
To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness" (P.137).
29
1 Before Using the Machine
Entering Text
During operations, a screen for entering text sometimes appears. The following
Before Using the Machine
1 You can enter the following characters: numerals, alphabets, and symbols.
Item Description
Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the
lowercase letters, select [Shift] again.
Entering symbols Select [More Characters].
Note Depending on the keyboard, you can select a
symbol from the pull-up options displayed on the
bottom left of the screen.
Entering a space Select [Space].
Deleting characters Select [Backspace] to delete one character at a time.
30
2 Paper and Other Media
This chapter describes the paper that can be used with the machine,
precautions when handling paper, and how to load paper in trays.
z Paper Types ............................................................................................... 32
z Loading Paper ............................................................................................42
z Changing the Paper Size............................................................................46
z Changing the Paper Settings......................................................................49
2 Paper and Other Media
Paper Types
This section describes the paper that can be used with this machine.
Use of unrecommended paper may result in paper jams, lower print quality,
malfunctions, or damage to the machine. To achieve optimum performance of the
machine, we recommend that you use only paper recommended by Fuji Xerox.
Paper and Other Media
If you desire to use paper other than the paper recommended by Fuji Xerox, contact
our Customer Support Center.
WARNING
Do not use conductive paper such as origami paper, carbonic paper or conductively-
coated paper. When paper jam occurs, it may cause short-circuit and eventually a
fire accident.
Important Moisture generated by water, rain, or vapor may cause the printed images to fade. For more
information, contact our Customer Support Center.
2
Loadable Quantity and Weight for Supported Paper
32
Paper Types
Standard Paper
When printing or copying on commonly used paper (plain paper), use paper meeting
the standards described below. To copy or print as clear as possible, we recommend
the following standard paper.
*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing
the Paper Settings" (P.49).
*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of
paper. For more information on the settings, refer to "Image Quality" (P.140).
33
2 Paper and Other Media
34
Paper Types
*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing
the Paper Settings" (P.49).
*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of
paper. For more information on the settings, refer to "Image Quality" (P.140).
Usable Paper
In addition to the standard paper, the following paper also can be used.
35
2 Paper and Other Media
36
Paper Types
*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing
the Paper Settings" (P.49).
*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of
paper. For more information on the settings, refer to "Image Quality" (P.140).
Special Media
You can use the following special media such as postcards and envelopes:
37
2 Paper and Other Media
*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing
the Paper Settings" (P.49).
2 *2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of
paper. For more information on the settings, refer to "Image Quality" (P.140).
*3:When copying, refer to "3 Copy" in the User Guide, and when printing, refer to the help of the print
driver.
*4:For heavyweight paper, use new flat paper without any warp.
*5:Do not use art paper and gloss paper weighing 127gsm or less.
Note For more information on special paper such as other heavyweight paper, contact our
Customer Support Center.
Limited Paper
You can use the following paper with limitations:
38
Paper Types
39
2 Paper and Other Media
*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing
the Paper Settings" (P.49).
*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of
paper. For more information on the settings, refer to "Image Quality" (P.140).
*3:For heavyweight paper, use new flat paper without any warp.
"High temperature and humidity conditions" in the above table means an environment
with temperature of 28 C and humidity of 85%, and "low temperature and humidity
conditions" means an environment with temperature of 10 C and humidity of 15%.
Unusable Paper
Using paper not recommended by Fuji Xerox and transparencies may cause a paper
jam or machine malfunction. Use paper recommended by Fuji Xerox.
z
Transparencies
z Damp or wet paper
z Paper pre-printed with other printer or copier
z Wrinkled, creased, or ripped paper
z Envelopes that are not flat, or that have clasps
z
Color paper with surface treatments
z Paper with rough surface, such as pulp paper or fibrous paper
z Symphony (Pastel Pink etc.) A4 80 gsm
40
Paper Types
41
2 Paper and Other Media
Loading Paper
but not a paper type. Normally, each tray is set to plain paper. When loading paper
other than plain paper, you must change the paper type setting. You can name paper
types and can set up to five paper types as user-defined paper.
For information on changing the paper type settings, refer to "Changing the Paper Settings" (P.49).
Adding paper
When the machine runs out of paper during copying or printing, a message appears on
the touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.
Note Carefully fan paper before loading it in a tray. Otherwise, the paper may stick together,
resulting in paper jams, or multiple sheets being fed to the machine simultaneously.
42
Loading Paper
2
2 Load and align the edge of the paper against
the left edge of the tray, with the side to be
copied or printed on facing up.
Important Do not load paper above the maximum fill
line ("MAX" in the right figure). It may
cause paper jams or machine
malfunction.
Do not place any paper or objects in the
empty space on the right side of Trays 1
to 4. It may cause paper jams or machine
malfunction.
Important Insert the Envelope Tray in the slot for Tray 1 only. Inserting the Envelope Tray in any other
slot will damage it.
The Envelope Tray can only be used in place of Tray 1. The standard Tray 1 cannot be used
while the Envelope Tray is used.
To use Tray 1 as the Envelope Tray, select [Coupled as Envelope Feeder] in [Tray 1
Configuration], and then select the [Envelope Feeder] check box on the [Tray 1] screen
under [Paper Tray Attributes] in the System Administration mode. For more information,
refer to "Tray 1 Configuration" (P.153) and "Paper Tray Attributes" (P.138).
43
2 Paper and Other Media
44
Loading Paper
1 Open Tray 5.
Note If necessary, pull out the extension tray.
The extension tray can be extended in
two stages. Pull out the extension tray
gently.
45
2 Paper and Other Media
Non-standard size paper can be loaded in Trays 1 to 4. When loading non-standard size
paper, you must register the paper size. For information on registering paper sizes, refer to
"Paper Size" (P.138).
For more information on corresponding paper sizes, refer to "Paper Tray Settings" (P.138).
For more information on how to copy on non-standard size paper, refer to "3 Copy" > "Copy" > "Paper
Supply (Selecting the Paper for Copying)" in the User Guide. For more information on how to print on
non-standard size paper, refer to the help of the print driver.
Important Do not load paper of mixed sizes together into a tray.
2
Changing the Paper Size for Trays 1 to 4
The following describes how to change paper size in Trays 1 to 4.
Note The types of paper in Trays 1 to 4 are preset. There are 11 paper types: Plain paper, Bond
paper, Recycled paper, Heavyweight paper, Gloss paper, Labels, Custom paper 1 to 5, and
normally, plain paper is set. When changing to a different paper type, change the paper
quality settings to match the type of paper to be loaded so that you can maintain high quality
printing.
For more information on paper type settings, refer to "Changing the Paper Settings" (P.49).
When loading non-standard size paper, you must register the paper size. For information on
registering paper sizes, refer to "Paper Tray Attributes" (P.138).
For more information on how to copy on non-standard size paper, refer to "3 Copy" > "Copy" > "Paper
Supply (Selecting the Paper for Copying)" in the User Guide. For more information on how to print on
non-standard size paper, refer to the help of the print driver.
46
Changing the Paper Size
2
6 Push the tray in gently until it stops.
Important When inserting the tray, push it gently. Forcibly pushing in the tray may cause machine
malfunction.
Note Affix the paper size label to the front of the paper tray.
For more information on paper type settings, refer to "Changing the Paper Settings" (P.49).
47
2 Paper and Other Media
48
Changing the Paper Settings
This section describes how to change the paper type for Trays and how to set image
quality processing by the individual paper type.
After loading paper in a tray, specify the type of paper loaded and select image quality
for the paper type. Setting Image quality for each paper type enables you to print with
the most suitable image quality for the paper type. For more information on setting
4 5 6
7 8 9
0 #
49
2 Paper and Other Media
9 Select [Cancel], [Save], [Close] or [Confirm] repeatedly until the [Paper Tray Settings]
screen is displayed.
10 Select [Image Quality].
Note Select [ ] to display the previous screen
or [ ] to display the next screen.
50
Changing the Paper Settings
51
3 Maintenance
Replacing Consumables
The machine is provided with the following consumables and periodic replacement
parts. We recommend the use of the following consumables as they are manufactured
to meet the specifications of the machine.
WARNING
z
Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.
z Never throw a toner cartridge into an open flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox
representative for its disposal.
z
Never throw a waste toner container into an open flame. Toner may catch fire and
cause burn injuries or explosion.
If you have a used waste toner container no longer needed, contact your local Fuji
Xerox representative for its disposal.
54
Replacing Consumables
CAUTION
z Keep drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.
z When replacing drum cartridges and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth
as well as inhalation.
z
If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
Maintenance
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.
55
3 Maintenance
*1 The messages in the above table apply to Yellow Toner. "Yellow Toner [Y]" shown in the
messages vary depending on the color and number of the applicable toner.
*2 The remaining page yield for copy/print jobs is applicable when A4 paper LEF ( ) is used. The
value is an estimate and varies depending on the conditions such as the content printed, dot
coverage (area coverage), paper size, paper type, copy/print density, output image type, and the
machine operating environment.
WARNING
z
Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.
z
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox
representative for its disposal.
Important When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying
paper on the floor beforehand.
The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and
performance. Use only toner cartridges recommended by Fuji Xerox.
When the remaining amount of toner is low, the machine may stop printing and display a
message. If this occurs, replace the toner cartridge to resume copying or printing.
Replace toner cartridges while the machine is on.
Copy or print density may decrease slightly after the message "Please order a XXX Toner
Cartridge" appears on the touch screen.
If you replace a toner cartridge with a partially used toner cartridge, the number of pages that
you can copy or print after the message "Please order a XXX Toner Cartridge" is displayed
may differ significantly from the values described in the above table.
56
Replacing Consumables
Maintenance
Magenta, Cyan, and Black, respectively.
WARNING
Never throw a toner cartridge into an open
flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or
explosion.
If you have a used toner cartridge no
longer needed, contact your local Fuji
Xerox representative for its disposal.
Important Slide out the toner cartridge gently. Otherwise, toner may spill from the cartridge.
If you have a used toner cartridge which is no longer needed, contact our Customer Support
Center for its disposal.
57
3 Maintenance
*1 The remaining page yield for copy/print jobs is applicable when A4 paper LEF ( ) is used. The
value is an estimate and varies depending on the conditions such as the content printed, dot
coverage (area coverage), paper size, paper type, copy/print density, output image type, and
machine operating environment.
When replacing the waste toner container, clean the laser scanners located behind the
waste toner container by using the cleaning bar supplied with a new waste toner
container to prevent inconsistencies in density or color in copies and prints.
WARNING
z
Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.
z Never throw a waste toner container into an open flame. Toner may catch fire and
cause burn injuries or explosion.
If you have a used waste toner container no longer needed, contact your local Fuji
Xerox representative for its disposal.
Important Do not touch the five gray-colored sponge parts on the back side of the waste toner
container. Otherwise, your hands may get dirty with toner.
When you replace the waste toner container, toner may spill and soil the floor. We
recommend laying paper on the floor beforehand.
The proper disposal of used waste toner containers is required. Return the old waste toner
container to our Customer Support Center.
58
Replacing Consumables
The use of waste toner containers not recommended by Fuji Xerox may degrade image
quality and performance. Use only waste toner containers recommended by Fuji Xerox.
Maintenance
the waste toner container, lay the container
down toward you and then pull out the
container upward at an angle.
Important After removing the waste toner container
from the machine, do not turn the
container upside down. Otherwise, toner
may spill.
3
59
3 Maintenance
60
Replacing Consumables
Maintenance
Replacing Drum Cartridges R1, R2, R3, or R4
The machine displays the following messages when a drum cartridge needs to be
replaced. When the message is displayed, contact our Customer Support Center.
Refer to this section and locate the position or the indicated drum cartridge (R1, R2,
R3, or R4), and replace the drum cartridge. 3
If you continue to copy or print without replacing the drum cartridge after the message
is displayed on the touch screen, the machine will stop after copying or printing the
number of pages shown in the following table.
CAUTION
z
When replacing drum cartridges and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth
as well as inhalation.
z If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.
z Keep drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.
Important The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and
performance. Use only drum cartridges recommended by Fuji Xerox.
Note Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent
lighting. Do not touch or scratch the surface of the drum. Doing so may result in
unsatisfactory printing.
61
3 Maintenance
When storing drum cartridges, do not leave them unpacked before use. The drum cartridges
may be deteriorated when exposed to light.
The remaining page yield is applicable when A4 paper LEF ( ) is used. The value is an
estimate and varies depending on the conditions such as the paper size, the paper
orientation, the number of pages continuously print, and the machine operating
environment.
Images output from the machine may get dirty after the message "Please order a Drum
Cartridge XXX RX" appears on the touch screen.
62
Replacing Consumables
Maintenance
careful not to drop it on the floor.
Be careful not to touch the waste toner
transport pipe (A) located at the edge of
the drum cartridge as it is dirty with toner.
If toner gets on your hands, wash it off.
Note This section explains how to replace the
drum cartridge R1, as an example. 3
6 Hold the bottom of the drum cartridge as
shown in the illustration, and pull it out from
the machine.
Important Be careful not to touch the toner attached
to the cartridge.
7 Take the new drum cartridge out of the box, and insert the used drum cartridge into
the supplied plastic bag and place it into the box.
Important Do not place the new drum cartridge in an upright position.
Return the old drum cartridge to our Customer Support Center.
8 Pull out the three yellow ribbons extending
from the drum cartridge.
63
3 Maintenance
box.
64
Replacing Consumables
Maintenance
Replacing Staple Cartridge (for Finisher-A1)
When the optional Finisher-A1 is installed and the staple cartridge needs to be
replaced, a message appears on the touch screen. When this message appears, load
a new staple case into the staple cartridge.
Important The use of staple cartridges not recommended by Fuji Xerox may degrade quality and
performance. Use only staple cartridges recommended by Fuji Xerox.
3
Note To order a staple cartridge, contact our Customer Support Center.
65
3 Maintenance
66
Replacing Consumables
Maintenance
4 Pinch both sides of the empty staple case 3
with your fingers (1), and remove the staple
case from the cartridge (2).
67
3 Maintenance
68
Replacing Consumables
Important Empty the hole punch waste container when the machine is on. If you empty the container
while the machine is off, the machine does not recognize that the container has been
emptied.
Maintenance
3
5 Close the front transport cover, and then close the top transport cover of the finisher.
Note If the cover is not completely closed, a message will appear and the machine remain
paused.
Replacing Stamp
If the machine offers the Fax service and the Stamp Kit (optional) is installed, replace
the stamp cartridge when stamp impressions start to fade.
Important Do not touch the ink pad of the stamp cartridge as the ink may be adhered to the pad. If it
comes into contact with your skin, wash immediately.
69
3 Maintenance
Problems caused by using consumables not recommended by Fuji Xerox are not covered by
the maintenance service contract.
Before using consumables, carefully read instructions and precautions on their packages.
Note We recommend always keeping spare consumables/periodic replacement parts in stock.
To order consumables, contact our Customer Support Center.
(Product Name: Stamp Replacement Kit, Product Code: F451)
70
Replacing Consumables
Maintenance
Press Machine Status -
button and select the
Supplies tab for details.
CAUTION
Fuser Safety
When removing the fuser unit, always switch off first and wait for 40 minutes until it
3
cools off.
1 Switch off the power, and then switch off the main power.
For information on how to switch off the power and the main power, refer to "2 Product Overview" >
"Power Source" in the User Guide.
71
3 Maintenance
machine.
Important Hold the fuser unit with both hands so that
you do not drop it.
3
8 While holding the fuser unit with one hand,
tighten the screws on both sides with the
other hand.
72
Replacing Consumables
Maintenance
Note After removing the waste toner container
from the machine, do not turn the
container upside down. Otherwise, toner
may spill.
73
3 Maintenance
74
Replacing Consumables
Maintenance
13 While holding the IBT Unit by its handle 3
marked with "R6", slide the unit into the
machine until it is placed into position.
Important Be sure to insert the unit into the slot on
the machine to the line marked with the
arrows in step 12. Otherwise, the unit
cannot be placed into the position.
75
3 Maintenance
19 Push the center of the top left cover and close the cover gently, and then close Tray 5.
1 2 3
4 5 6
7 8 9
0 #
76
Replacing Consumables
Maintenance
5 Select [Reset].
77
3 Maintenance
78
Replacing Consumables
Maintenance
3
9 Push the center of the top left cover and close the cover gently, and then close Tray 5.
10 Place the used 2nd BTR Unit (1) and then
the packaging material (2) into the box.
1 2 3
4 5 6
7 8 9
0 #
79
3 Maintenance
5 Select [Reset].
80
Cleaning the Machine
This section describes how to clean the machine such as the machine exterior,
document cover, document feeder, and document glass.
WARNING
When cleaning this product, use the designated cleaning materials exclusive to it.
Other cleaning materials may result in poor performance of the product. Never use
aerosol cleaners, or it may catch fire and cause explosion.
CAUTION
When cleaning this product, always switch off the power and then the main power
Maintenance
inside the body front cover, and unplug the product. Access to a live machine interior
may cause electric shock.
81
3 Maintenance
82
Cleaning the Machine
Maintenance
7 Close the front cover.
Note If the front cover is not completely closed, a message will appear and the machine will
3
remain paused.
83
3 Maintenance
3
Cleaning the Film and Constant Velocity Transport Glass
If the film or constant velocity transport glass become soiled, smudges may appear on
copies, faxes, or scanned documents and the machine may not properly detect
document sizes.
To ensure clean copies at all times, clean the film and constant velocity transport glass
about once a month.
Important Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint
or coating on plastic parts.
Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying, faxing, or scanning.
84
Cleaning the Machine
Maintenance
Note When you fully open the cover, it enters a
fixed position. Open the cover gently.
3
2 While turning the rollers, wipe them with a
soft cloth moistened with water.
Important Do not use cleaning agents other than
water or neutral detergent.
Use a cloth firmly wrung to prevent water
drops from falling into the machine. If
water gets into the machine, it may cause
the machine to malfunction.
Note If you cannot remove dirt easily, gently
wipe the rollers with a soft cloth
moistened with a small amount of neutral
detergent.
3 Close the document feeder left cover until it clicks into place, and confirm that there is
no space between the near or far side of the cover and the document feeder.
85
3 Maintenance
Executing Calibration
The machine can automatically calibrate colors when the reproducibility of density or
color in copies and prints deteriorates. The machine can adjust the gradation for each
screen type.
The following three types of screen are available.
z
Copy Job
Calibrates the screen for copying.
z Print Job 1
For PCL print drivers
- Calibrates the screen used for the functions ([Image Quality], [Image Adjustment
Maintenance
86
Executing Calibration
0 #
Maintenance
displayed on the screen, and select [Enter].
When a passcode is required, select [Next]
and enter the system administrators
passcode, and select [Enter].
3
Note The default user ID is "11111".
The default passcode is "x-admin".
3 Select [Tools] on the [Services Home]
screen.
Note When the [Service Home] screen is not
displayed on the touch screen, press the
<Services Home> button.
5 Select [Calibration].
Note The following describes calibration procedures using Copy Job, as an example.
87
3 Maintenance
For Paper Supply, select the paper tray on which A4 , A3 , 8.5 x 11" , or 11 x 17"
white paper is loaded.
For Target, select from [Copy & Print Jobs], [Copy Jobs Only], [Print Jobs Only], and [None].
7 Select [Start].
Note The message "Outputting the Calibration
Chart... - Copy Job" appears and the
document for calibration (Calibration
Chart) is printed.
Maintenance
10 Select [Start].
The message Calibration in progress. - Copy Job appears and the machine
automatically calibrates the colors. It takes about 10 seconds to complete calibration.
A screen showing the result appears.
11 Select [Confirm].
12 To continue calibration for other screen types, repeat steps 6 to 10.
13 Select [Close] repeatedly until the [Tools] screen is displayed.
14 Select [Close].
15 Copy to confirm the image quality.
16 Select [Close].
88
Printing a Report/List
Printing a Report/List
You can print a report/list to check the settings and communication status.
This section describes how to print a report/ list.
Note When the <Data> indicator is not lit, you cannot print the Stored Documents List.
For information on the types of report/list, refer to "Print Reports" (P.97).
1 2 3
4 5 6
7 8 9
Maintenance
0 #
89
3 Maintenance
When the Private Charge Print feature is used, all the print jobs with a User ID,
regardless of its validity, are stored with the Private Charge Print feature. The system
administrator can set the expiration date and can set up the machine to delete the
expired jobs automatically, or manually delete them.
This section describes how to delete documents with an invalid User ID stored with the
Private Charge Print feature.
For more information on how to set the period of time save jobs, refer to "Stored File Settings" (P.216).
90
Setting Restore Tool
Setting Restore Tool backs up the settings data of the machine to a network-connected
computer to prevent the loss of data resulting from the malfunction of the machines
hard disk.
The feature is designed to restore data to the machine after the hard disk is replaced.
For more information on Setting Restore Tool, contact our Customer Support Center.
Note You can back up the setting data of the machine when the hard disk and the Ethernet
interface are installed on the machine.
Maintenance
z Address Book
z
Folder (except for document files)
z
User account list
z
Job Flow
z Stored Programming 3
z
Job log
z
Error log
z Auditron log
z Other information such as user setting data
Users cannot replace the hard disk by themselves. When replacing the hard disk,
contact our Customer Support Center.
91
4 Machine Status
This chapter describes the features for checking the machine status.
z Overview of Machine Status .......................................................................94
z Machine Information ...................................................................................95
z Faults ........................................................................................................110
z Supplies ....................................................................................................111
z
Billing Information .....................................................................................112
4 Machine Status
You can check machine status and the number of printed pages on the screen. You
can also print various reports/lists to check the job history, settings and registered
information.
1 2 3
4 5 6
7 8 9
0 #
C
Machine Status
You can check the following information on the [Machine Status] screen:
Machine Information
4 You can check the machine configuration, paper tray status, and hard disk overwriting
status. You can also change or set print modes, and check the number of pages printed
per meter or per user. You also can print various reports/lists to check the job history,
settings and registered information.
For more information, refer to "Machine Information" (P.95).
Faults
You can check the information on errors that occurred on the machine.
For more information, refer to "Faults" (P.110).
Supplies
You can check the status of consumables.
For more information, refer to "Supplies" (P.111).
Billing Information
You can check the number of pages printed by meter (meters 1 to 4).
For more information, refer to "Billing Information" (P.112).
94
Machine Information
Machine Information
On the [Machine Information] screen, you can check the machine configuration and
paper tray status, print various reports/lists, and change and set print mode settings.
The following shows the reference section for each item.
General Information ................................................................................................................... 95
Paper Tray Status ....................................................................................................................... 97
Print Reports............................................................................................................................... 97
Automatically Printed Reports/Lists ........................................................................................ 105
Overwrite Hard Disk ................................................................................................................ 106
Print Mode................................................................................................................................ 106
Fax Receiving Mode ................................................................................................................ 109
Machine Status
1 Press the <Machine Status> button.
2 On the [Machine Information] screen
displayed, you can check the machine
status.
General Information
On the [General Information] screen, you can check the serial number of the machine,
machine configuration, and software version.
Website
Tells you whom to contact when making inquiries about maintenance and operation.
IP Address
Indicates the IP address of the machine.
Machine Configuration
Displays the [Machine Configuration] screen.
For more information, refer to "[Machine Configuration] Screen" (P.96).
Software Version
Displays the [Software Version] screen.
For more information, refer to "[Software Version] Screen" (P.96).
95
4 Machine Status
On the [Machine Configuration] screen, you can check the following items:
z Configuration Code z Page Memory Size z PDF
z Document Feeder z System Memory Size z XPS*1
4 z
z
Stamp
Paper Tray
z
z
PCL6/5e
KS
z
z
USB
Fax Kit 2
z Center Tray z KSSM z Fax Main Board
z
Offset Stacking Module z
KS5895 z
Fax Extended Board 1
z
Output Device z
PostScript 3 z
Fax Extended Board 2
z
Booklet Maker z
HP-GL/2
z
Duplex Module z
ESC/P
z Hard Disk z TIFF/JPEG
On the [Software Version] screen, you can check the following items:
z
Controller ROM z
Fax ROM
z IOT ROM z SJFI
z
Finisher B ROM z
SSMI
z ADF ROM
96
Machine Information
Machine Status
Print Reports
The following describes how to print a report and a list.
4
Note The items displayed vary depending on the optional features installed.
97
4 Machine Status
Selecting [Include Child Jobs] check box prints each related job on each line.
Deselecting this check box prints the multiple related jobs (such as job flow jobs) on
one line.
You can also set up the machine to automatically print a [Job History Report] every 50
jobs.
For information on the auto print of a job history report, refer to "Reports" (P.143). When you set the
machine to print a job history report automatically, the machine prints the results of all jobs.
Activity Report
You can check whether transmissions completed successfully or not. The remote
terminal name and the result and status are recorded by sorting into incoming or
Machine Status
outgoing fax.
The following information is not included in the Activity Report.
- Redialed transmissions and pollings.
- Deleted documents that were waiting to be transmitted.
- When the power is shut off, or when a system error occurs during an activity.
4 You can also set up the machine to automatically print the [Activity Report] every 100
activities.
For information on the settings, refer to "Reports" (P.143).
For more information about the Activity Report, refer to "Activity Report" (P.595).
Copy Reports
Configuration Report
You can check the hardware configuration, network information, and print and copy
settings of the machine.
Note The contents of [Configuration Report] are identical whether it is printed from [Copy
Reports], [Printer Reports], [Scan Reports], or [Fax Reports].
Printer Reports
98
Machine Information
Machine Status
z PostScript Logical Printers List z PostScript Font List
Configuration Report
You can check the hardware configuration, network information, and print and copy
settings of the machine with the report.
Note The contents of [Configuration Report] are identical whether it is printed from [Copy 4
Reports], [Printer Reports], [Scan Reports], or [Fax Reports].
99
4 Machine Status
Font List
Prints the list of fonts available on the machine.
Note Information printed varies depending on the options installed.
Machine Status
Reports
You can print the Configuration Report, Scan/Fax Configuration Report, and Domain
Filter List. Select a list to print, and then press the <Start> button.
z
Configuration Report
You can check the hardware configuration, network information, and print and copy
settings of the machine.
Note The contents of [Configuration Report] are identical whether it is printed from [Copy
Reports], [Printer Reports], [Scan Reports], or [Fax Reports].
z Scan/Fax Configuration
You can check the settings configured for the Scan feature and the Fax feature.
z Domain Filter List
You can check the settings configured for the domain which filters the data
transmissions.
100
Machine Information
For more information on the scan service setting tools, refer to the help of CentreWare Internet Services.
Address Book
You can check the settings for the address numbers. When you specify a range of
address numbers, the list of settings for the specified address numbers is printed. Each
page contains the settings information on 50 address numbers.
Machine Status
Fax Reports
Reports
You can print the Configuration Report, Scan/Fax Configuration Report, Folder
Selector List, Inbound Fax Spam List, and Domain Filter List. Select a list to print, and
then press the <Start> button.
z Configuration Report
You can check the hardware configuration, network information, and print and copy
settings of the machine.
Note The contents of [Configuration Report] are identical whether it is printed from [Copy
Reports], [Printer Reports], [Scan Reports], or [Fax Reports].
z
Scan/Fax Configuration
You can check the settings configured for the Fax feature and the Scan feature.
Note The contents of [Configuration Report] are identical whether it is printed from [Copy
Reports], [Printer Reports], [Scan Reports], or [Fax Reports].
z
Folder Selector List
You can check the settings for the Folder Sorting feature.
z Inbound Fax Spam List
You can check the settings for the G3-ID (telephone numbers) for which fax
reception is restricted.
101
4 Machine Status
Address Book
You can check the settings for the address numbers (speed dial), fax group recipients,
and relay stations.
When you specify a range of address numbers, the lists of settings for the specified
address numbers and relay stations are printed. Each page contains the settings
information on 50 address numbers.
For information on how to register speed dial and fax group recipients, refer to "Add Address Book
Entry" (P.227) and "Create Fax Group Recipients" (P.234).
Selecting [Address Book] displays the screen for specifying a range of address
numbers. Select a range of numbers, and then press the <Start> button.
Machine Status
4
z
Fax Group Recipients
You can print the list of settings for Fax Group Recipients.
z Select All
You can print the lists of settings for all address numbers, fax group recipients, and
relay stations.
z
Select All
You can print the list of all billing data.
Folder List
Prints the list of folder settings and the procedure for saving files to folders.
Note [Folder List] appears when the [Tools] button is displayed on the [Services Home] screen.
102
Machine Information
Machine Status
Prints the counter report for each job. You can check the breakdown of the number of
actual use of the machine by feature (such as the number of pages printed and the
number of times used) on the Job Counter Report.
Note [Job Counter Report] appears when the [Tools] button is displayed on the [Services Home]
screen.
Auditron Reports
You can print an auditron report by each user. Note that the content on the screen
differs depending on whether the Auditron mode for services is enabled or not.
Note [Auditron Reports] appears when the [Tools] button is displayed on the [Services Home]
screen.
You cannot output the report to a file. To output a report to a file, use the ApeosWare
Accounting Service (purchase separately).
103
4 Machine Status
appears. You can print the auditron report per user for the services of which the
Auditron mode is set to [Enable Accounting].
For information on enabling the Auditron feature for each service, refer to "Accounting" (P.236).
4 2
select [Machine Information] > [Print Reports] > [Auditron Reports].
Select an auditron report to print.
104
Machine Information
Machine Status
Automatically Printed Reports/Lists
Some reports/lists related to the Fax and Scan services can be printed only
automatically. The following describes reports/lists that can be printed automatically.
Transmission Report
The report is automatically printed when a transmission of scanned data to a computer
on a network or a transmission of scanned data by e-mail succeeds. When a fax or the
Internet Fax transmission succeeds, this report is also printed. You can check a
thumbnail of the scanned data and its transmission result.
You can set not to print out the Transmission Report - Undelivered automatically.
For information on setting whether to print the report for e-mails automatically, refer to "Scan File
Transfer Report" (P.143).
For information on setting whether to print the report for faxes automatically, refer to "Transmission
Report - Job Undelivered" (P.143).
Folder Report
You can confirm that a document is stored in a folder.
For information on setting whether to print the report automatically, refer to "Folder Report" (P.143).
Broadcast Report
You can check the result of a broadcast transmission. The recipients and transmission
result/status are recorded.
If you set to print this report automatically, it is printed each time a broadcast
transmission is completed.
For information on setting whether to print the report automatically, refer to "Broadcast/Multi-Poll
Report" (P.143).
105
4 Machine Status
Multi-poll Report
You can check the result of a multi-poll communication (polling from multiple
recipients). The remote terminal name and transmission result/status are recorded.
If you set to print this report automatically, it is printed each time a multi-poll
transmission is completed.
For information on setting whether to print the report automatically, refer to "Broadcast/Multi-Poll
Report" (P.143).
Print Mode
You can print the programming settings configured in the ESC/P-K emulation mode
and retrieve the programming.
Note The items displayed vary depending on the options installed.
106
Machine Information
Off-line
The machine does not accept data from a computer. Any data being sent is cancelled
and not printed.
On-line
The printer accepts data from a computer.
Machine Status
3 Select a printer language to set a print mode.
4 Set each item.
Note The items displayed vary depending on
the printer language.
4
Retrieve Programming
You can retrieve and use settings registered in memory.
Factory Defaults
You can use the factory default settings.
Custom Settings
Displays the numbers stored in the memory.
Programming
You can check or change the value set for the print mode item number.
For the item numbers that can be configured in each mode menu, refer to "ESC/P-K Emulation Settings"
(P.525), "PDF Direct Print Settings" (P.538), "PCL Emulation Settings" (P.542), and "HP-GL/2
Emulation Settings" (P.550).
1 Select [Programming].
107
4 Machine Status
Store/Delete Programming
For ESC/P-K and HP-GL/2 emulations, you can register settings in memory.
You can register up to 20 print modes for ESC/P-K and HP-GL/2 emulations.
Delete
Deletes a number selected. Select [Delete], and then select a number to delete.
Important Deleted numbers cannot be restored.
3 Select the memory number to store or to delete.
Default Programming
You can start the machine using the settings stored in memory as default settings.
Factory Defaults
You can use the factory default settings.
108
Machine Information
Custom Settings
Displays the numbers stored in memory.
Password
For PDF Direct Print, if a password is set for files, set the password here in advance.
PDF files can only be printed when the passwords assigned and entered are the same.
You can use up to 32 characters for the password.
1 Press [Password].
2
Machine Status
Enter a password of up to 32 single-byte characters with the keyboard displayed, and
select [Save].
Manual Receive
The machine manually receives faxes from a remote machine. This mode is convenient
to confirm the sender or use an external telephone before receiving faxes.
Auto Receive
The machine automatically receives faxes.
3 Select [Save].
109
4 Machine Status
Faults
This section describes how to check the information on errors that occurred on the
machine.
The error history report shows the list of the latest 50 errors. The items printed include
the date and time, error code, and error category.
The following describes how to print the error history report.
110
Supplies
Supplies
You can check the status of consumables on the [Supplies] screen. The status of
consumables is shown as "OK", "Replace Soon (Order Now)", or "Replace Now".
The following describes the procedure to check the status of consumables.
For information on replacing consumables, refer to "Maintenance" (P.53).
Machine Status
3 Select [Toner] from the drop-down list box,
and then select [Other Consumables] and
confirm the status of the consumables.
4
Important If you replace a toner cartridge with a partially used toner cartridge, the displayed status may
differ from the actual remaining amount. When you replace toner cartridges, we recommend
that you use new ones.
Note Pressing a supply name displays a screen about the status of the supply.
The items displayed vary depending on the options installed.
Select [ ] to display the previous screen or [ ] to display the next screen.
Select the [Reset Counter] button after you replaced the 2nd BTR Unit or IBT Unit.
111
4 Machine Status
Billing Information
On the [Billing Information] screen, you can check the number of pages printed per
meter or user.
The following shows the reference section for each item:
Billing Information ...................................................................................................................112
User Account Billing Information ............................................................................................113
Billing Information
4 You can check the total number of copies and pages printed by individual meters.
Serial Number
Displays the serial number of the machine.
Color Impressions
Displays the total number of pages copied and printed in full color.
Black Impressions
Displays the total number of pages copied and printed in black and white, and pages
faxed*1.
Total Impressions
Displays the total number of Color Impressions and Black Impressions.
Note When print data resulting from color conversion using an ICC profile, for example, on the
application is printed at Auto (Color/B/W), even documents that appear in black-and-white
on the monitor are printed in color. In this case, meter 3 (color printing) is used for counting
the number of prints.
*1 is applied on models equipped with the Fax features. Only B/W and not color is supported
for Faxes.
112
Billing Information
For *2, large-size full color is counted as a print at either of number of full color copies or
number of full color prints in meter 1 if a copy or print is made on paper of 279 mm x 400 mm
or larger (279 mm or more in the primary scanning direction and 400 mm or more in the
secondary scanning direction) when the user has selected color (4-color or 3-color) for
copying or printing or a color document has been recognized during document scanning on
the scanner.
Machine Status
1 Press the <Log In/Out> button.
113
4 Machine Status
114
5 Tools
Each feature of the machine is set to the factory default (initial) settings, but you
can customize these settings in accordance with your environment. To change
or customize these settings, enter the System Administration mode and make
changes in the [Tools] screen.
This chapter describes the features that can be changed and the procedures to
change the settings.
z
System Settings Procedure ......................................................................116
z Tools Menu List ........................................................................................120
z Common Service Settings ........................................................................132
z Copy Service Settings ..............................................................................158
z Connectivity & Network Setup ..................................................................167
z
Print Service Settings ...............................................................................186
z Scan Service Settings...............................................................................192
z
Fax Service Settings.................................................................................199
z E-mail/Internet Fax Service Settings ........................................................210
z Folder Service Settings.............................................................................213
z
Job Flow Service Settings ........................................................................214
z Media Print Service Settings.....................................................................215
z
Stored File Settings ..................................................................................216
z Setup ........................................................................................................218
z
Accounting ................................................................................................236
z Authentication/Security Settings ...............................................................245
5 Tools
To change or customize the system settings, enter the System Administration mode.
This section describes the basic procedures for system settings. The following shows
the reference section for each procedure.
Step 1 Entering System Administration Mode .........................................................................116
Step 2 Entering the System Administrator User ID and Passcode ...........................................116
Step 3 Selecting [Tools]............................................................................................................117
Step 4 Selecting a Setting Item on the [Tools] Screen..............................................................117
Step 5 Setting a Feature ............................................................................................................118
Step 6 Exiting System Administration Mode ...........................................................................119
1 2 3
4 5 6
7 8 9
5
0 #
116
System Settings Procedure
Tools
System Settings
5
You can set or change the default values of each service.
117
5 Tools
Accounting
You can register users and configure the settings for account administration.
For more information, refer to "Accounting" (P.236).
Authentication/Security Settings
You can configure the authentication and security settings.
For more information, refer to "Authentication/Security Settings" (P.245).
118
System Settings Procedure
1 Press the <Log In/Out> button or the login information area on the touch screen.
2 Select [Logout].
Note The <Log In/Out> button is unlit when the machine exits from the System Administration
mode.
Tools
5
119
5 Tools
The following tables list the items that can be set on the [Tools] screen. Note that some
items may not appear depending on the configuration of the machine.
System Settings
z
Machine Ready Tone (P.135)
z
Job Complete Tone 1, 2 (P.135)
z
Fault Tone (P.135)
z Auto Clear Alert Tone (P.135)
z
Alert Tone (P.135)
z
Out of Paper Warning Tone (P.135)
z
Low Toner Alert Tone (P.135)
z
Stored Programming Tone (P.136)
z Stored Programming Complete Tone (P.136)
z
Line Monitor Volume (P.136)
z
Ringing Volume (P.136)
Screen/Button Settings (P.136) z Screen Default (P.136)
z Screen After Auto Clear (P.136)
z
Auto Display of Login Screen (P.136)
z Custom Buttons 1 to 3 (P.136)
z One-touch Buttons (P.136)
z Services Home (P.137)
z Services Home - Additional Features (P.137)
z Job Type on Job Status screen (P.137)
z Default Language (P.137)
z Screen Brightness (P.137)
z
Reconfirm E-mail Recipient (P.137)
z
Reconfirm Fax/Internet Fax Recipient (P.137)
Paper Tray Settings (P.138) z Custom Paper Name/Color (P.138)
z Paper Tray Attributes (P.138)
z Customize Paper Supply Screen (P.138)
z
Paper Tray Attributes on Setup Screen (P.139)
z Paper Tray Attributes During Loading (P.139)
z Paper Tray Priority (P.139)
z Paper Type Priority (P.139)
z
Tray 5 - Paper Size Defaults (P.139)
z Auto Tray Switching Control (P.140)
z Image Quality (P.140)
120
Tools Menu List
Tools
z Default Watermark (P.145)
z Font Size (P.145)
z
Background Pattern (P.145)
z
z
Font Color (P.145)
Density (P.146)
5
z Watermark/Background Contrast (P.146)
z Force Watermark - Copy (P.146)
z
Force Watermark - Client Print (P.146)
z Force Watermark - Print Stored File (P.146)
z Force Watermark - Media Print (P.146)
z Custom Watermark 1 to 3 (P.146)
z Print this Sample List (P.146)
Force Annotation (P.147) z Apply Layout Template on Copy/Prints Jobs
(P.147)
z
Delete Layout Template (P.148)
z Create Text String (P.148)
Print Universal Unique ID (P.148) z
Print Universal Unique ID (P.148)
z Print Position (P.148)
z Print Position Adjustment (P.148)
z Print Position (Side 2) (P.148)
Notify Job Completion by E-mail -
(P.149)
121
5 Tools
122
Tools Menu List
Tools
z Bates Stamp - Position on Side 1 and Side 2
(P.163)
z Bates Stamp - Font Size (P.163)
Booklet Creation - Default Cover Tray (P.163)
5
z
123
5 Tools
z
WebDAV (P.170)
z
ThinPrint (P.171)
z
Ethernet Rated Speed (P.171)
TCP/IP - IP Mode (P.171)
z
IPv4 - IP Address Resolution (P.171)
z IPv4 - IP Address (P.172)
z
IPv4 - Subnet Mask (P.172)
z
IPv4 - Gateway Address (P.172)
z
IPv4 - DNS Server Setup (P.172)
z
IPv4 - IP Filter (P.172)
z IPv6 Address Manual Configuration (P.173)
z
Manually Configured IPv6 Address (P.173)
z
Manually Configured IPv6 Address Prefix
(P.173)
z
Manually Configured IPv6 Gateway (P.173)
z IPv6 - DNS Server Setup (P.173)
z
Automatically Configured IPv6 Address (P.173)
z IPv6 - IP Filter (P.173)
Machines E-mail Address/Host Name z
E-mail Address (P.174)
(P.174) z
Machine Name (P.174)
z Host Name (P.174)
z Domain Name (P.174)
Proxy Server Settings (P.174) z Use Proxy Server (P.174)
z Proxy Server Setup (P.174)
z Addresses to Bypass Proxy Server (P.174)
z HTTP Proxy Server Name (P.174)
z HTTP Proxy Server Port Number (P.175)
z HTTP Proxy Server Authentication (P.175)
z HTTP Proxy Server Login Name (P.175)
z HTTP Proxy Server Password (P.175)
z HTTPS Proxy Server Name (P.175)
z HTTPS Proxy Server Port Number (P.175)
z
HTTPS Proxy Server Authentication (P.175)
z
HTTPS Proxy Server Login Name (P.175)
z HTTPS Proxy Server Password (P.175)
124
Tools Menu List
Tools
z ART IV, ESC/P, 201H Form Memory (P.186)
z HP-GL/2 Auto Layout Memory (P.186)
z Job Ticket Memory (P.186)
z
z
Receiving Buffer - USB (P.187)
Receiving Buffer - LPD (P.187)
5
z Receiving Buffer - NetWare (P.187)
z Receiving Buffer - SMB (P.187)
z Receiving Buffer - IPP (P.187)
z Receiving Buffer - EtherTalk (P.188)
z Receiving Buffer - Port 9100 (P.188)
Delete Form (P.188) -
Other Settings (P.188) z Print Area (P.188)
z Substitute Tray (P.188)
z Paper Type Mismatch (P.189)
z Unregistered Forms (P.189)
z
Resume Job After Print Error (P.189)
z When Paper Jam Occurs (P.189)
z Print User ID (P.190)
z Banner Sheet (P.190)
z Banner Sheet Offset (P.190)
z
Banner Sheet Tray (P.190)
z PostScript Default Color (P.190)
z
PostScript Paper Supply (P.190)
z PostScript Font Absence (P.191)
z
PostScript Font Substitution (P.191)
z XPS Print Ticket Processing (P.191)
z LPD Print Queue (P.191)
z
OCR Font Glyphs (0 x 5C) (P.191)
125
5 Tools
5 z
z
Store & Send Link - E-mail Subject (P.194)
Searchable Text (P.194)
z Language of the Original (P.194)
z Searchable - Text Compression (P.195)
Scan to PC Defaults (P.195) z Transfer Protocol (P.195)
z Login Credential to Access Destination (P.195)
z User Name for FTP Scan (P.195)
Original Size Defaults (P.195) -
Output Size Defaults (P.196) -
Reduce/Enlarge Presets (P.196) -
Other Settings (P.196) z Memory Full Procedure (P.196)
z
Maximum Stored Pages (P.196)
z Saturation (P.196)
z Background Suppression Level (P.197)
z Shadow Suppression Level (P.197)
z Color Space (P.197)
z
TIFF Format (P.197)
z Image Transfer Screen (P.197)
z
Searchable - Page Orientation (P.197)
z URL File Expiration (P.197)
z
Generation of URL Link (P.197)
z Store & Send Link - Maximum File Size (P.198)
z Print Login Name on PDF Files (P.198)
126
Tools Menu List
Tools
z Rotate 90 degrees (P.202)
z Sender ID (P.202)
z
Save Undelivered Faxes (P.202)
z
z
Save Deleted Faxes (P.202)
Saved Faxes - Auto Delete (P.202)
5
z Transmission Interval (P.202)
z Batch Send (P.203)
z
Manual Send/Receive Default (P.203)
z Fax Receiving Mode (P.203)
z Border Limit (P.203)
z Auto Reduce On Receipt (P.203)
z Receiving Paper Size (P.203)
z
2 Pages Up On Receipt (P.203)
z 2 Sided Printing (P.204)
z Edge Erase - Top & Bottom Edges (P.204)
z Edge Erase - Left & Right Edges (P.204)
z Reduce 8.5 x 11" Original to A4 (P.204)
z
Pseudo-Photo Gradation Mode (P.204)
z Folder Selector Setup (P.204)
z Memory Full Procedure (P.204)
z Maximum Stored Pages (P.204)
z Mixed Sized Originals Scan Mode (P.204)
z Skip Blank Pages (P.205)
z Fax Data in Folder Priority 1 to 3 (P.205)
z Direct Fax (P.205)
z
Block Inbound Faxes (P.205)
z
Block Unknown Fax Numbers (P.205)
Fax Received Options (P.205) z Folder Selector Setup (P.205)
z
Output Destination Setup (P.206)
Reduce/Enlarge Presets (P.206) -
Original Size Defaults (P.206) -
127
5 Tools
z
Print Delivery Confirmation Mail (P.211)
Split Send Method (P.211)
z Maximum Data Size per E-mail (P.211)
z Maximum Total Data Size (P.211)
z Maximum Split Count (P.211)
z Allow Casual Users to Edit From Field (P.211)
z Allow Guest Users to Edit From Field (P.211)
z Allow to edit From if Search Found (P.212)
z Allow to edit From if Search Failed (P.212)
z E-mail Sending When Search Failed (P.212)
z Add Me to "To" Field (P.212)
z Add Me to "Cc" Field (P.212)
z Edit E-mail Recipients (P.212)
128
Tools Menu List
Media Print Service Settings (P.215) z Text - Paper Supply - Button 2 to 5 (P.215)
z Photos - Paper Supply - Button 1 to 5 (P.215)
Stored File Settings (P.216) z Expiration Date for Files in Folder (P.216)
z
Stored Job Expiration Date (P.216)
z
Print Job Confirmation Screen (P.216)
z
Minimum Passcode Length for Stored Jobs
(P.217)
z Print Order for All Selected Files (P.217)
Setup
Create Folder (P.218) z Folder Name (P.219)
z
Check Folder Passcode (P.219)
z
Delete Files After Retrieval (P.219)
z
Delete Expired Files (P.219)
z Link Job Flow Sheet to Folder (P.219)
Tools
Stored Programming (P.220) -
Create Job Flow Sheet (P.220) z
Restrictions on Using Job Flow (P.221)
z
z
Create New Job Flow Sheet (P.222)
Name (P.222)
5
z Description (P.222)
z Keyword (P.222)
z
Send as Fax (P.222)
z Send as Internet Fax (P.223)
z Send as E-mail (P.224)
z Transfer via FTP (1), Transfer via FTP (2)
(P.225)
z
Transfer via SMB (1), Transfer via SMB (2)
(P.225)
z Print (P.226)
z E-mail Notification (P.226)
z Edit/Delete (P.227)
Create Job Flow Sheet Keyword (P.227) -
129
5 Tools
Accounting
Create/View User Accounts (P.236) z User ID (P.237)
z User Name (P.237)
z Passcode (P.237)
z
E-mail Address (P.237)
z Account Limit (P.237)
z User Role (P.238)
z Reset Account (P.238)
z Reset Total Impressions (P.238)
View Accounts (P.239)
Reset User Accounts (P.239) -
System Administrator's Meter (Copy -
Jobs) (P.240)
Accounting Type (P.240) z Accounting Disabled (P.240)
z Local Accounting (P.240)
z
Network Accounting (P.240)
z
Xerox Standard Accounting (P.240)
z Auditron Mode (P.240)
z Verify User Details (P.241)
z
Customize User Prompts (P.241)
130
Tools Menu List
Authentication/Security Settings
System Administrator Settings (P.245) z System Administrators Login ID (P.245)
z System Administrators Passcode (P.245)
Authentication (P.246) z Login Type (P.246)
Tools
z Access Control (P.246)
z Create/View User Accounts (P.248)
z
Reset User Accounts (P.248)
z
z
Create Authorization Groups (P.248)
User Details Setup (P.249)
5
z Maximum Login Attempts by System
Administrator (P.250)
z
Passcode Policy (P.250)
z Charge/Private Print Settings (P.250)
z PJL Receive Command Control (P.251)
z PJL Output Command Control (P.251)
z Receive Control (P.251)
Allow User to Disable Active Settings -
(P.252)
Job Status Default (P.253) z Active Jobs View (P.253)
z Completed Jobs View (P.253)
Overwrite Hard Disk (P.253) z Number of Overwrites (P.253)
131
5 Tools
In [Common Service Settings], you can make settings relating to the machines
common features. The following shows the reference section for each item.
Machine Clock/Timers..............................................................................................................132
Audio Tones..............................................................................................................................135
Screen/Button Settings..............................................................................................................136
Paper Tray Settings ...................................................................................................................138
Image Quality Adjustment ........................................................................................................141
Reports ......................................................................................................................................143
Maintenance ..............................................................................................................................144
Watermark.................................................................................................................................145
Force Annotation.......................................................................................................................147
Print Universal Unique ID ........................................................................................................148
Notify Job Completion by E-mail.............................................................................................149
Other Settings............................................................................................................................149
For information on how to display the [Tools] screen, refer to "System Settings Procedure" (P.116).
Machine Clock/Timers
You can set the machine clock or the time intervals of the machine to enter the Energy
Saver mode or to reset settings.
Date
Set the date in the system clock of the machine. The date set here will be printed on all lists
and reports.
Time
Set the time in the system clock of the machine, using 12-hour or 24-hour format.
The time set here will be printed on all lists and reports.
132
Common Service Settings
Connection Interval
Specify how often the machine connects to the time server.
You can select from 1 to 500 hours in 1 hour increments.
Tools
Set the server name or IP address of the time server.
Note For IPv4, enter the IP address in xxx.xxx.xxx.xxx format, where "xxx" is a value between 0
and 255.
For IPv6, enter the IP address in xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx format, where
5
"xxxx" is a hexadecimal number.
Auto Clear
Specify the time lapsed without any operation until the machine resets the settings
automatically.
When you select [On], specify a value between 10 and 900 seconds in 1 second increments.
When you select [Off], the settings are not reset automatically.
Note When [Off] is selected, the machine will cancel the standby status and begin processing a
document after one minute has elapsed in anticipation of a job command.
Auto Print
Set the time period to start the next print job after the operation of the control panel (except
for the <Start> and <Clear All> buttons).
When you select [On], specify a value between 1 and 240 seconds in 1 second increments.
When you select [Off], printing starts immediately after the machine is ready.
Printer Lockout
You can set the machine to disable printing during the specified time period or to temporarily
disable printing.
Selecting [On] allows you to set [Set Lockout Duration] and/or [Allow User to Lock Out].
When [Allow User to Lock Out] is selected, the [Lock Out Printer] button needs to be
displayed on the right side of the [Services Home] screen.
133
5 Tools
For information on how to display the [Lock Out Printer] button on the [Services Home] screen, refer to
"Customizing the Button Layout" (P.24).
Time Zone
Set the time difference from GMT between -12 and +12 hours.
Daylight Savings
You can set daylight saving time. During daylight saving time period, the machine moves the
clock forward by one hour.
Select from [Adjust Off], [Adjust by Month, Day & Time], and [Adjust by Month, Week, Day of
Week & Time].
If you select [Adjust by Month, Day & Time], specify the month, day, and time for [Start Date]
and [End Date].
134
Common Service Settings
If you select [Adjust by Month, Week, Day of Week & Time], specify the month, week, day of
week, and time for [Start Date] and [End Date].
Audio Tones
Select whether to sound an alarm when a job ends or a fault occurs.
Base Tone
Set the volume for the base tone of the toggle button, which changes setting each time it is
pressed. The machine plays this sound when it exits the Interrupt mode.
Tools
You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off].
Fault Tone
Set the volume to be sounded when a job fails.
You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off].
You can select the target jobs to play the sound.
Alert Tone
Set the volume to be sounded when a fault such as a paper jam occurs, and the job remains
in failure state.
You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off].
135
5 Tools
Ringing Volume
Set the volume to be sounded when the machine receives a fax.
You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off].
Tools
Screen/Button Settings
5
Set screens and buttons.
Screen Default
Set the screen displayed after powering on the machine or canceling the Energy Saver mode.
For more information on the setting procedure, refer to "Customizing the Control Panel" (P.22).
Custom Buttons 1 to 3
You can assign services such as Copy and Send from Folder to the custom buttons on the
control panel: Custom Button 1 to Custom Button 3.
To leave a feature unassigned, select [(Not Set)].
Note Copy service is assigned to [Custom Button 1] and Review is assigned to [Custom Button 3]
by factory default.
For more information, refer to "Assigning Services to <Custom> Buttons" (P.28).
One-touch Buttons
Set the number of address numbers that are assigned to the one touch buttons.
Type 1
Assigns the one touch buttons 1 to 52 to the address numbers 0001 to 0052, and
buttons 53 and 54 to the stored programming jobs 1 and 2.
136
Common Service Settings
Type 2
Assigns the one touch buttons 1 to 45 to the address numbers 0001 to 0045, and
buttons 46 to 54 to the stored programming jobs 1 to 9.
Note [Type 1] is selected by factory default.
Services Home
Set the layout of service buttons that appear on the [Services Home] screen.
For more information on how to set the buttons, refer to "Customizing the Button Layout" (P.24).
Tools
pressed.
Select from [All Jobs], [Printer & Print from Folder Jobs], [Scan, Fax, & Internet Fax Jobs],
and [Job Flow & File Transfer Jobs].
Default Language 5
Select the language displayed on the machine.
There are two ways of selecting the language: set in the System Administration mode and set
by local users.
z Setting in the System Administration mode
The language set here is the standard language that is retained even when the machine is
powered off and on.
z Setting by local users
The language setting in [Language] in the [Services Home] screen is lost when the machine
is powered off.
Important When you select [English], only ASCII characters can be used.
When you set [Language] to [English] on the [Services Home] screen and an address book
entry or contents of [Details] of Job Flow Sheets is entered in double-byte characters, the
characters may not be displayed properly.
When you use CentreWare Internet Services to import a CSV file* including double-byte
characters other than a selected language, the characters in the file may be garbled or the
import may fail.
*: CSV (Comma Separated Values) is a file format that is often used for saving data by
spreadsheets and database programs.
Screen Brightness
You can adjust the screen brightness of the control panel between -16 and +16.
137
5 Tools
Select from [Confirmation Not Required], [Always Reconfirm Recipient], and [Reconfirm if
Multiple Recipients].
Note When the Envelope Tray is installed, select the [Envelope Feeder] check box on the [Tray 1]
screen. Paper type, size, and color for the Envelope Tray will then be selectable in [Paper
Type], [Paper Size], and [Paper Color].
Change Settings
Select this button, if you change the paper size for the tray or the setting of auto paper
selection.
When you load non-standard size paper in a tray, select [Custom Size], and specify the width
and length. When you load standard size paper in a tray, select [Auto Detect].
Important Align the paper guides against the paper to prevent paper jams or errors. If the machine
cannot detect a tray, use Tray 5.
z
Paper Type
Select the type of paper to load in the trays.
For information about paper types available on the machine, refer to "Loadable Quantity and Weight for
Supported Paper" (P.32).
z Paper Size
When using Trays 1 to 4, you can load both standard size paper and non-standard size
paper. When you load non-standard size paper, select [Custom Size], and then set the size
in the X (width) direction and in the Y (length) direction. Set the size in X (width) direction
between 182 and 432 mm and the Y (length) direction between 140 and 297 mm in 1 mm
increments.
Select [Auto Detect] to use the standard size paper.
z
Paper Color
Set the color of paper. The paper color select here is displayed in [Paper Color] on the [Paper
Supply] screen.
z
Auto Paper Select
Set the condition for Auto Paper selection. When the color mode selected is used, Auto Paper
selection is enabled. Select from [All Colors], [Color], and [Black & White].
Automatic tray selection means that a tray containing the appropriate paper is automatically
selected by the machine for copying or printing.
138
Common Service Settings
Disabled
Does not display the items specified in [Paper Size].
Size Detection
Displays the setting in [Paper Size].
Tools
set in the multiple trays or print data does not include the paper tray information for automatic
tray selection.
Auto Paper selection means that a tray containing the appropriate paper is automatically
selected by the machine for copying or printing.
This setting applies to Trays 1 to 4. You cannot set this setting to Tray 5. 5
Note When a logical printer is used and if you specify the paper tray with the print driver, this
setting will be ignored.
Inch Size
You can select a paper size from inch series sizes.
139
5 Tools
Others
You can select a paper size from other sizes.
Custom Size
You can enter any size. Set the X width between 98 and 432 mm, and the Y length between
89 and 297 mm in 1 mm increments.
You can target all paper colors or only one paper color.
Note The machine does not switch the tray automatically in the following cases:
- Tray 5 is selected.
5 - The tray containing paper other than plain paper, recycled paper, plain reload paper, or
custom paper 1 to 5 is selected.
- The tray containing paper that is set as [Auto Paper Off] in [Paper Type Priority] is selected.
Image Quality
You can specify the image quality processing method for each of Bond paper, Plain paper,
Recycled paper, Plain Reload paper, Heavyweight paper, Heavyweight Reload paper, Extra
Heavyweight paper, Extra Heavyweight Reload paper, Extra Heavyweight Plus paper, Extra
Heavyweight Plus Reload paper, and Custom paper 1 to 5.
When copying or printing a document, the machine controls the image quality according to
the type of paper set in [Image Quality] and the image quality processing method specified for
that type of paper.
The following table shows available settings.
For information about paper characteristics and notes, refer to "Loadable Quantity and Weight for
Supported Paper" (P.32).
140
Common Service Settings
Tools
(170 - 256 gsm)
Extra Heavyweight (X-HW) C For customized settings.
(170 - 256 gsm)
Extra Heavyweight (X-HW) D For customized settings.
5
(170 - 256 gsm)
Extra Heavyweight (X-HW) S Normally, do not select this value.
(170 - 256 gsm)
Extra Heavyweight (X-HW) A Default setting for Extra Heavyweight Reload paper. The
Reload image quality is suitable for side 2 of the Extra Heavyweight
A paper.
Extra Heavyweight (X-HW) B For customized settings.
Reload
Extra Heavyweight (X-HW) C For customized settings.
Reload
Extra Heavyweight (X-HW) D For customized settings.
Reload
Extra Heavyweight (X-HW) S Normally, do not select this value.
Reload
Image Quality
You can select the image quality processing method when the machine scans a document.
141
5 Tools
Selecting [More Photo] enables the machine to easily recognize halftone images from
newspapers and advertisements as photos.
background color.
Important When you select [High Quality], and [Corner Shift] is selected in [Image Shift] with a ratio of
5 60% or less is specified in [Reduce/Enlarge], a part of the image may not be printed or blank
paper may be output.
Image Enhancement
Allows you to select whether to carry out image enhancement. If you select [On], the machine
gives the image a smoother appearance when printed.
Calibration
When color gradation of a printed image shifts, you can calibrate the color of the image to
maintain the image quality of the machine at a certain level.
For more information, refer to "Executing Calibration" (P.86).
Note If you cannot calibrate the machine to adjust for a shift in color gradation despite the periodic
calibration, contact our Customer Support Center.
Screen Type
Select from [Copy Job], [Print Job 1], and [Print Job 2].
For more information about screen type, refer to "Executing Calibration" (P.86).
142
Common Service Settings
Paper Supply
Select a tray.
Target
Select from [Copy & Print Jobs], [Copy Jobs Only], [Print Jobs Only], and [None].
Reports
You can configure settings related to printing reports.
Tools
Select whether or not to automatically print a Job History Report when a total of 50 jobs have
been processed. All jobs are automatically listed on the printed report.
For information on how to print a Job History Report manually, refer to "Print Reports" (P.97).
5
Activity Report
Select whether or not to automatically print an Activity Report when a total of 100
communication results have been accumulated.
For information on an Activity Report, refer to "Activity Report" (P.595).
For information on how to print a Activity Report manually, refer to "Job Status/Activity Report" (P.97).
Folder Report
Select whether or not to automatically print a Folder Report.
Broadcast/Multi-Poll Report
Select whether or not to automatically print a Broadcast Report and a Multi-Poll Report.
No Report
Does not print a report regardless of the data transmission result.
Print Report
Automatically prints a Transmission Report when data is sent successfully and a
Transmission Report - Job Undelivered when data transmission failed.
143
5 Tools
No Report
Does not print a report regardless of whether data transmission is successfully completed or
not.
Print Report
Automatically prints a Transmission Report for a successful transmission and a Transmission
Report (undelivered) for a transmission failure.
2 Sided Report
Select whether or not to print a report on one side of the paper or both sides when printing a
Tools
report/list.
Maintenance
You can initialize or delete data from the hard disk of the machine.
Software Options
This feature is for service representative use. For more information, contact our Customer
Support Center.
Finisher Adjustment
This feature is displayed only when the Finisher-B1 (optional), the Booklet Maker Unit for
Finisher-B1 (optional), or the Hole Punch Unit (optional) is installed.
144
Common Service Settings
Watermark
Watermark is the function to print text or background pattern on the whole page to
inhibit the replication of documents.
You can configure Watermark settings such as date or text, background pattern, and
watermark to embed.
Date Format
Tools
Set the format for printing dates. This setting is common to Annotation, Watermark, and
Force Annotation.
Three date formats are available: 20yy/mm/dd, mm/dd/20yy, and dd/mm/20yy. 5
Default Watermark Effect
Set the default type of text effect for Watermark.
Off
A text effect is not applied.
Embossed
When you re-copy a copied document with watermark, the text hidden in the background is
printed as embossed text.
Outline
When you re-copy a copied document with watermark, the text hidden in the background is
printed as white cutout.
Default Watermark
Set watermark text.
You can select text from [Copy Prohibited], [Copy], [Duplicate], and the strings assigned to
Custom Watermark 1 to 3.
For more information about custom text, refer to "Custom Watermark 1 to 3" (P.146).
Font Size
Set the size of the text to be printed as the Watermark.
You can set the font size from 24 to 80 points in 1 point increments.
Background Pattern
Set the background pattern to embed the text for the Watermark effect.
You can select from eight patterns: [Wave], [Circle], [Stripe], [Chain], [Beam], [Rhombic],
[Sunflower], and [Fan].
Font Color
Specify a hidden text color used for the Watermark feature.
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5 Tools
Density
Select the text density of the Watermark.
You can select from [Lighten], [Normal], and [Darken].
Watermark/Background Contrast
Set a contrast level for text and background for the Watermark.
You can select a level from 1 to 9. Select a contrast level, referring to the printed samples by
selecting [Print this Sample List].
5 To prioritize the settings in the machine, select [Allow Device Settings to Override], and to
prioritize the settings of the software such as TrustMakingBasic (purchase separately) or the
print server, select [Allow Client Settings to Override].
When you [Allow Device Settings to Override] is selected, the user ID, machine ID, and data
and time are printed.
Custom Watermark 1 to 3
Register text to be printed as the Watermark. You can enter up to 32 single-byte characters.
The registered text is displayed at [Default Watermark].
For information about how to enter characters, refer to "Entering Text" (P.30).
146
Common Service Settings
Force Annotation
Annotation is forcibly printed out according to the layout template associated with each
job type.
Note When a watermark and/or a print universal unique ID is specified to a document, force
annotation is overlapped.
The layout templates, Preset 1 to Preset 4, are provided with the machine. The printed
items with the templates as follows:
z
Preset 1 and Preset 2
The string registered on [Create Text String 1] is printed as watermark at an angle in
the center of paper.
The following items are printed at the bottom right for Preset 1 or bottom left for
Preset 2 of paper.
- first line: file name and the IP address of the computer that send a print job
- second line: user name, user ID, card ID, and date and time
z Preset 3 and Preset 4
The string registered on [Create Text String 1] is printed as watermark at an angle in
the center of paper.
Tools
The following items are printed at the bottom right for Preset 3 or bottom left for
Preset 4 of paper.
- user ID and date and time
5
DocName-192.168.1.1 DocName-192.168.1.1
UserName-CardID-UserID-2008/09/01 13:08 UserName-CardID-UserID-2008/09/01 13:08 UserID-2008/09/01 13:08 UserID-2008/09/01 13:08
Note Some items may not be printed depending on the job type and performance conditions.
Force annotation is not printed on a blank paper generated by the machine.
When the Force Annotation is enabled, you cannot select [Auto Size Detect] for [Tray 5].
A time printed as a watermark using the Force Annotation feature may differ from the time
the print job is submitted depending on the status and settings of the machine and the
contents of the print job. In this case, the print job start time is printed as a watermark.
For information about how to enter characters, refer to "Entering Text" (P.30).
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z Report
Note You can associate a layout template with Client Print when a print job is sent from a
computer.
You can associate a layout template with Print Stored File when printing a file in a folder.
Print Position
Select a print position from six positions: [Top Left], [Bottom Left], [Top Center], [Bottom
Center], [Top Right], or [Bottom Right].
148
Common Service Settings
Targeted Jobs
Select the service whose job result you want to receive by an e-mail notification. When
the target job is already selected, [Selected] is displayed.
You can select more than one target job from [Copy], [Fax], [Scan], [Print], or [Report].
Select the notification timing from [Notify at the End of Job] or [Notify when Error Only].
E-mail Addresses 1 to 5
Specify the e-mail addresses to notify the result of the jobs.
Note When you select [Save] without specifying an e-mail address, the setting of [Targeted Jobs]
or [E-mail Message] is deleted.
E-mail Message
Enter a comment attached to the e-mail.
Other Settings
Tools
You can configure other settings related to the machine.
Fax Service 5
Switches between the Fax feature and the Server Fax feature.
Note This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
The Fax and Server Fax features cannot be enabled at the same time.
Scan to Fax
Allows you to use the Fax feature on the machine.
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5 Tools
Booklet Offset
When [Offset Stacking (Right Middle Tray)] is set to [Offset per Set], the paper is output to the
tray by being slightly displaced by set. If, however, [Fold & Staple] is selected for booklet
settings, the paper is not output by set.
Note This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
150
Common Service Settings
Refer to the following tables for a combination of sizes that can be detected automatically.
A/B series
Paper size group A/B series (8 13") A/B series
(8 K / 16 K)
Loading
Document feeder
Document feeder
Document feeder
Document glass
Document glass
Document glass
Trays 1 to 4
Trays 1 to 4
Trays 1 to 4
Tray 5
Tray 5
Tray 5
Size/
Orientation
A6 O X X X X O X X X X O X X X X
A5 O O O O X O O O O X O O O O X
A5 O X X X X O O X O X O O X O X
A4 O O O X X O O O O X O O O O X
A4 O O O X X O O O O X O O O O X
A3 O O O X X O O O O X O O O O X
B6 O X X O X O X X X X O X X X X
Tools
B6 X X X X X X X X O X X X X O X
B5 O X O O X O O O O X O O O O X
B5
B4
O
O
O
O
X
O
X
X
X
X
O
O
O
O
O
O
O
O
X
X
O
O
O
O
O
O
O
O
X
X
5
5.5 8.5" X X X X X X X X X X X X X X X
5.5 8.5" O O X O X X X X X X X X X X X
7.25 10.5" X O O X X X X X X X X X X X X
8 10" X X X X X X X X X X X X X X X
8 10" X X X X X X X X X X X X X X X
8.5 11" O O O O X X O O X X X O O X X
8.5 11" O O O O X X O O X X O O O X X
8.5 13" X O O O X X X O X X X X O X X
8.5 14" X X O O X X X O X X X X O X X
11 17" O O O O X X O O X X O O O X X
12 18" X X X X X X X X X X X X X X X
SRA3 X X X X X X X X X X X X X X X
16 K (Taiwan) X X X X X X X X X X O X X X X
16 K (Taiwan) X X X X X X O O X X O O O X X
8K (Taiwan) X X X X X X O O X X O O O X X
16 K (mainland China) X X X X X X X X X X O X X X X
16 K (mainland China) X X X X X X O O X X O O O X X
8K (mainland China) X X X X X X O O X X O O O X X
Postcard X X X X X X X X O X X X X O X
No.3 standard
X X X X X X X X O X X X X O X
envelopes
Commercial #10
X X X O - X X X X - X X X X -
envelopes
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A/B series
Paper size group A/B series (8 13") A/B series
(8 K / 16 K)
Loading
Document feeder
Document feeder
Document feeder
Document glass
Document glass
Document glass
Trays 1 to 4
Trays 1 to 4
Trays 1 to 4
Tray 5
Tray 5
Tray 5
Size/
Orientation
Monarch 7.3/4
X X X X - X X X X - X X X X -
envelopes
DL envelopes X X X X - X X X X - X X X X -
C5 envelopes X X X X - X X X X - X X X X -
Postcard (4 6") X X X X X X X X X X X X X X X
Photograph 2L (5 7") X X X X X X X X X X X X X X X
Postcard (6 9") X X X X X X X X X X X X X X X
O: Available
X: Not available
Tools
-: Not detectable
Note The size of paper set in the Envelope Tray cannot be detected automatically.
5
A/B series
Paper size group Inch series
(8 13 / 8 14")
Loading
Tray 1 (Envelope Tray)
position
Document feeder
Document feeder
Document glass
Document glass
Trays 1 to 4
Trays 1 to 4
Tray 5
Tray 5
Size/
Orientation
A6 O X X X X O X X X X
A5 O O O O X O X X X X
A5 O X X X X O X X X X
A4 O O O X X O O O X X
A4 O O O X X O O O X X
A3 O O O X X O O O X X
B6 O X X O X O X X X X
B6 X X X X X X X X X X
B5 O X O O X O X O X X
B5 O O X X X O O O O O
B4 O O O X X O O O X X
5.5 8.5" X X X X X X O O X X
5.5 8.5" O O X O X O O X O X
7.25 10.5" X O O X X X O O X X
8 10" X X X X X X X X X X
8 10" X X X X X X X X X X
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Common Service Settings
A/B series
Paper size group Inch series
(8 13 / 8 14")
Loading
Document feeder
Document feeder
Document glass
Document glass
Trays 1 to 4
Trays 1 to 4
Tray 5
Tray 5
Size/
Orientation
8.5 11" O O O O X O O O O X
8.5 11" O O O O X O O O O X
8.5 13" X O O O X X X O O X
8.5 14" X X O O X X O O O X
11 17" O O O O X O O O O X
12 18" X X X X X X X X X X
SRA3 X X X X X X X X X X
16 K (Taiwan) X X X X X X X X X X
Tools
16 K (Taiwan) X X X X X X X X X X
8K (Taiwan) X X X X X X X X X X
16 K
16 K
(mainland China)
(mainland China)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
5
8K (mainland China) X X X X X X X X X X
Postcard X X X X X X X X X X
No.3 standard
X X X X X X X X X X
envelopes
Commercial #10
X X X O - X X X O -
envelopes
Monarch 7.3/4
X X X X - X X X O -
envelopes
DL envelopes X X X X - X X X O -
C5 envelopes X X X X - X X X O -
Postcard (4 6") X X X X X X X X O X
Photograph 2L (5 7") X X X X X X X X O X
Postcard (6 9") X X X X X X X X O X
O: Available
X: Not available
-: Not detectable
Note The size of paper set in the Envelope Tray cannot be detected automatically.
Millimeters/Inches
Allows you to select unit of measurement displayed on the screen from [Millimeters] or
[Inches].
Tray 1 Configuration
Allows you to select whether Tray 1 is used as the standard paper tray or is replaced with the
Envelope Tray (optional). Select from [Standard Tray] and [Coupled as Envelope Feeder].
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Off
Does not display the consumables status screen.
Data Encryption
Allows you to select whether or not to encrypt data recorded on the hard disk of the machine.
5 When you enable data encryption, the machine encrypts automatically copy, scan, or print
data written to the hard disk. You cannot select whether or not to encrypt by feature. This
prevents unauthorized access to the stored data. To activate this feature, set an encryption
key.
Note An optional component is required to use this feature. For more information, contact our
Customer Support Center.
Data Restoration
The encrypted data cannot be restored in the following cases:
z
When a problem occurs with the hard disk.
z When you have forgotten the encryption key.
z
When you have forgotten the system administrators user ID and a passcode when [On] is
selected in [Service Rep. Restricted Operation].
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Common Service Settings
Tools
initialized. Do not lose the encrypted information.
1 Select [Encryption Key for Confidential Data], and then [Change Settings].
2 Select [New Encryption Key], and enter an encryption key, and then select [Save].
3 Select [Re-enter Encryption Key], enter the same encryption key, and then select
[Save].
4 Select [Save] to display a confirmation screen. Select [Yes] on the screen to save the
setting.
Off
The operation by our service representative is not restricted.
On
Our service representative cannot change the following settings:
z "Delete All Data" (P.144)
z "Print Universal Unique ID" (P.148)
z "Data Encryption" (P.154)
z "Encryption Key for Confidential Data" (P.155)
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5 Tools
To change the restricted items or perform maintenance, the electric circuit board of the
machine must be replaced.
You will be charged for the electrical circuit board and handling cost.
5 Note
Be sure not to lose the system administrators user ID and passcode.
An optional component is required to use this feature. For more information, contact our
Customer Support Center.
For information on the system administrator permissions, refer to "User Roles" (P.343).
Software Download
You can select whether or not to permit software downloading. This feature is for service
representative use. For more information, contact our Customer Support Center.
156
Common Service Settings
Data Indicator
Allows you to set the lighting pattern of the <Data> indicator.
Pattern 1
Lights up when a document is stored in the hard disk of the machine.
Pattern 2
Lights up when a fax document is in a print queue or a fax received with the Store Fax
- Local Folder feature is stored in the folder.
Pattern 3
Lights up for 30 seconds after a job in the print queue is printed.
Tools
5
157
5 Tools
In [Copy Service Settings], you can configure settings related to the Copy feature. The
following shows the reference section for each procedure.
Copy Tab - Features Allocation ................................................................................................158
Preset Buttons ...........................................................................................................................159
Copy Defaults ...........................................................................................................................159
Copy Control.............................................................................................................................164
Original Size Defaults...............................................................................................................165
Reduce/Enlarge Presets.............................................................................................................166
Custom Colors...........................................................................................................................166
Annotations - Create Comments ...............................................................................................166
5 Features
The following five features are shown on the screen: [Output Color], [Reduce/Enlarge],
[Paper Supply], [2 Sided Copying], and [Copy Output]. Features and positions displayed
cannot be changed.
7 Features
Allows you to set features appearing in the fourth column from the left of the [Copy] screen.
Note [Output Color], [Reduce/Enlarge], and [Paper Supply] cannot be specified.
10 Features
Allows you to set features appearing in the third and fourth columns from the left of the [Copy]
screen.
Note [Reduce/Enlarge] and [Paper Supply] cannot be specified.
2 From [Frequently Used Features] on the right of the screen, select a button and the
position of the button where you want to allocate a feature.
Note The position of each button on the right side corresponds to the position on the [Copy]
screen.
3 Select a feature to display, and select [Save].
Note Select [ ] to display the previous screen or [ ] to display the next screen.
158
Copy Service Settings
Preset Buttons
Reduce/Enlarge - Button 3 - 4
Select the magnification ratio displayed in the third to fourth buttons in [Reduce/Enlarge] on
the [Copy] screen.
Select the ratio from the R/E Preset buttons registered.
Tools
Back Cover Tray - Button 1 - 3
Set the default value of the tray displayed in [Paper Supply] when an option that printed on
Back Cover is selected for [Front Cover] under [Output Format] > [Covers].
5
Copy Defaults
You can set the default settings of the Copy feature. When the machine is turned on,
or the machine exits the Energy Saver mode, or when the <Clear All> button is
pressed, the machine resets to the default values set here. Setting frequently used
features and values as the defaults can avoid extra operations required during the use
of the machine.
For more information on each setting item, refer to "3 Copy" in the User Guide.
Paper Supply
Set the default value for [Paper Supply] in the [Copy] screen.
When the default value of [Reduce/Enlarge] is set to [Auto %], [Auto Select] cannot be
selected for [Paper Supply].
Reduce/Enlarge
Set the default value for [Reduce/Enlarge] in the [Copy] screen.
Select the ratio from [100%], [Auto %], and the buttons registered as R/E Preset buttons.
When the default value of [Paper Supply] is set to [Auto Select], [Auto %] cannot be selected
for [Reduce/Enlarge].
For information on R/E Preset buttons, refer to "Reduce/Enlarge Presets" (P.166).
Output Color
Set the default value for [Output Color] in the [Copy] screen.
When [No Default] is selected, select the output color in the [Copy] screen before making
copies.
Single Color
Set the default value for [Single Color] in [More...] of [Output Color] in the [Copy] screen. You
can select a color from six preset colors and six custom colors.
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5 Tools
Original Type
Tools
Set the default value for [Original Type] on the [Image Quality] screen.
Lighten/Darken
Set the default value for [Lighten/Darken] of [Image Options] in the [Image Quality] screen.
Contrast
Set the default value for [Contrast] of [Image Enhancement] in the [Image Quality] screen.
Sharpness
Set the default value for [Sharpness] of [Image Options] in the [Image Quality] screen.
Saturation
Set the default value for [Saturation] of [Image Options] in the [Image Quality] screen.
Background Suppression
Set the default value for [Suppress Background] of [Image Enhancement] in the [Image
Quality] screen.
[Background Suppression] is valid when [Original Type] is set to [Photo & Text], [Text], or
[Maps].
160
Copy Service Settings
You can set density levels of each color for each of the [Highlights], [Midtones], and
[Shadows].
Note Depending on the density level settings, [Color Balance] in the [Image Quality] screen is set
as follows:
- When the density levels of all colors are set to [0,0,0], [Color Balance] in the [Image quality]
screen is set to [Normal].
- When the same value is set to all levels for each color (for example: [0,0,0] or [1,1,1]),
[Color Balance] in the [Image Quality] screen is set to [Basic Color].
- When the settings other than the ones described above are applied, [Color Balance] in the
[Image Quality] screen is set to [Advanced Color].
Color Shift
Set the default value for [Color Shift] in the [Image Quality] screen.
2 Sided Copying
Set the default value for [2 Sided Copying] in the [Copy] screen, [Layout Adjustment], and
[Output Format] screens.
Tools
Edge Erase - Top Edge
Set the default value for the amount of edge erased from the original in the top directions in
[Edge Erase] in the [Layout Adjustment] screen. Set the value from 0 to 50 mm in 1 mm 5
increments.
Note You cannot copy the whole area even if you set [0] to [Edge Erase - Top Edge]. For the
printable area, refer to "Printable Area" (P.517).
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Image Rotation
Set the default value for [Image Rotation] in the [Layout Adjustment] screen.
Original Orientation
Set the default value for [Original Orientation] in the [Layout Adjustment] screen.
Tools
5 Set the default value for [Pages per Side] in the [Copy] and [Output Format] screens.
Copy Output
Set the default value for [Copy Output] in the [Copy] and [Output Format] screens.
Output Destination
Set the default value for [Output Destination/Offset] under [Copy Output] in the [Copy] and
[Output Format] screens.
Note This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
Sample Job
Set the default value for [Sample Job] in the [Job Assembly] screen.
162
Copy Service Settings
Tools
Page Numbers - Position on Side 1 and Side 2
Set the default value for [Position] displayed when [Page Numbers] is selected for
[Annotations] in the [Output Format] screen. 5
Page Numbers - Font Size
Set the default value for [Font Size] under [Font Size] displayed when [Page Numbers] is
selected for [Annotations] in the [Output Format] screen.
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Copy Control
You can configure settings related to copy operation control.
Delete Job
Deletes the data partially stored.
Run Job
Treats the read-in data as valid, and start copying the document partially stored.
Copy to Side 2
Side 2 is copied on the reverse side of side 1 without changing paper size.
Fine-tune 100%
You can fine-tune magnification when copying at 100% (actual size). The set value is applied
to [100%] in the [Copy] screen is set to 100%.
Set the value in the X/Y direction between 98 and 102% in 0.1% increments.
Important This feature is applied only when a copy is made using the document glass. This setting is
not reflected in the magnification (100%) under [Independent X-Y%] or [Calculator %].
Note A magnification displays [100%] even if [Fine-tune 100%] is selected.
164
Copy Service Settings
Normal
Copies with standard image quality.
Inkjet Originals
Select [Inkjet Originals] when copying a document printed with an inkjet printer. This
improves the recognition of inkjet colors.
Highlighted Originals
Select [Highlighted Originals] when copying an original marked with a highlight pen. This
improves the recognition of the colors of highlight pen.
Tools
represents no translucency.
Note If a stamp set to [Darken] density is printed over text, the text may be unreadable.
Comment Position - Top Left, - Top Center, - Top Right, - Left Center, - Center, - Right 5
Center, - Bottom Left, - Bottom Center, and - Bottom Right
You can adjust the position to print a comment finely.
Date Position - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and -
Bottom Right
You can adjust the position to print a date stamp finely.
Page Number Position - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and -
Bottom Right
You can adjust the position to print a page number finely.
Bates Stamp - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and - Bottom
Right
You can adjust the position to print a bates stamp finely.
Quantity Display
You can select how you want to display the counter in the Copy service.
Select from [Quantity], [Quantity and Memory], and [Quantity and Original Count].
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Inch Size
You can select a size from inch series sizes.
Others
You can select a size from other sizes.
Custom Size
You can enter any size. Set the width (X) from 15 to 432 mm, and the height (Y) from 15 to
297 mm in 1 mm increments.
Reduce/Enlarge Presets
Set the magnifications displayed as [Preset %] which are displayed when [Proportional
%] is selected under [Reduce/Enlarge] in the [Copy] screen.
You can assign any magnification to the R/E Preset buttons other than [100%] and
[Auto %].
Tools
Custom Colors
5
Set the custom colors used for [Single Color] and [Dual Color] in the [Output Color]
screen.
You can assign custom colors with yellow (0 to 100%), magenta (0 to 100%), and cyan
(0 to 100%) to each custom color buttons 1 to 6.
Note Adjust so that the total of yellow, magenta, and cyan does not exceed 240%.
166
Connectivity & Network Setup
In [Connectivity & Network Setup], you can configure settings related to the
Connectivity & Network feature.
For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.263)
or "E-mail Environment Settings" (P.281).
If you use CentreWare Internet Services, more detailed settings are possible. For more information, refer
to "CentreWare Internet Services Settings" (P.255).
Tools
1 On the [Tools] screen, select [Connectivity & Network Setup].
For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.116).
5
2 Select an item to set or change.
Port Settings
Set the interface of the machine connected to a client. In [Port Settings], you can
configure the following settings.
Important For LDP, Port9100, and HTTP-SSL/TLS, do not use a number that is the same as a port
number of another port.
For a port that uses HTTP (IPP, Internet Services (HTTP), UPnP Discovery, SOAP,
WebDAV, and Web Services on Devices (WSD)), do not use a number that is the same as a
port number of LPD, Port9100, and HTTP-SSL/TLS.
Furthermore, if any of the above are set to one of the port numbers indicated below,
operation may no longer be performed properly depending on the setting conditions of the
port:
25, 139, 427, 445, 631, 15000
For information on HTTP-SSL/TLS port, refer to "HTTP - SSL/TLS Port Number" (P.181).
USB
Port Status
Select [Enabled] to use a USB interface.
Print Mode
Select the printer language use on the machine. Selecting [Auto] enables the machine to
automatically determine and use the most suitable language to print data received from the
host device.
PJL
PJL (Printer Job Language) is a job control language and a PJL command is data prepended
to the top of the print jobs. Usually select [Enabled].
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Eject Time] or select [Enabled] if you want to use the timeout period of PostScript.
LPD
5 Port Status
Select [Enabled] to use LPD.
Port Number
Enter a port number for LPD from 1 to 65535.
The default value is 515.
Important Do not use the numbers assigned to the other ports.
NetWare
Port Status
Select [Enabled] to use NetWare.
SMB
Port Status
Select [Enabled] to use SMB when you use the Scan to PC (SMB) service or share the
machine on the network.
IPP
Port Status
Select [Enabled] to use IPP.
Set this when you want to use IPP (Internet Printing Protocol) to print via the Internet.
Added Port Number
Select [Disabled] when you want to set the machine does not accept IPP from other than the
standard port number, or select [Enabled] when accepts all port numbers.
Enter a port number for IPP other than the standard port number from 1 to 65535.
To disable this option, enter "0".
The default value is 80.
168
Connectivity & Network Setup
EtherTalk
Port Status
Select [Enabled] to use EtherTalk.
Note The Adobe PostScript 3 Kit (optional) is required.
Bonjour
Port Status
Select [Enabled] to use Bonjour.
Note The Adobe PostScript 3 Kit (optional) is required.
To print from a printer detected by [Bonjour], the LPD port must be activated in advance.
Port 9100
Port Status
Select [Enabled] to use Port9100.
Tools
Select this option when the communication protocol is in RAW format for Windows Standard
TCP/IP port monitor.
Port Number
Enter a port number for Port9100 from 1 to 65535.
The default value is 9100.
5
Important Do not use the numbers assigned to the other ports.
SNMP
Port Status
Select [Enabled] to use SNMP, when you use any web applications manufactured by Fuji
Xerox to control the machine on the network.
FTP Client
Port Status
Select [Enabled] when you use the Scan to PC service with FTP transmission.
Receive E-mail
Port Status
Select [Enabled] when you receive e-mails and Internet faxes.
Send E-mail
Port Status
Select [Enabled] when you send e-mails and Internet faxes.
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5 Tools
You can configure the E-mail Notification Service in CentreWare Internet Services. For more
information, refer to the help of CentreWare Internet Services.
UPnP Discovery
Port Status
Select [Enabled] to use UPnP.
Port Number
Enter a port number for UPnP communication from 1 to 65535.
The default value is 80.
Important Do not use the numbers assigned to the other ports.
WSD
Port Status
Select [Enabled] to use UPnP.
Set this when you search a device on a network from Windows Vista and Windows 7.
Port Number
Enter a port number from 1 to 65535.
The default value is 80.
Important Do not use the numbers assigned to the other ports.
Tools
SOAP
Port Status
Select [Enabled] when you use an application program such as EasyOperator.
Port Number
Enter a port number for SOAP from 1 to 65535.
The default value is 80.
Important Do not use the numbers assigned to the other ports.
WebDAV
Port Status
Select [Enabled] when you use an application program such as EasyOperator and Network
Scanner Utility3 to access folders in the machine.
Note You cannot select [Port Number] and [Operation Time-Out], if WebDAV port is disabled.
To configure [Port Number] and [Operation Time-Out], enable port status and reboot the
machine, and then configure [Port Number] and [Operation Time-Out].
Port Number
Enter a port number for WebDAV from 1 to 65535.
The default value is 80.
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Connectivity & Network Setup
Operation Time-Out
You can enter a operation time-out period between 1 and 65535 seconds in 1 second
increments.
ThinPrint
Port Status
You can use the machine for print in the ThinPrint.print environment. The machine
decompresses and prints the compressed print data sent from the print server.
Select [Enabled] when you use ThinPrint.
Port Number
Enter a port number for ThinPrint from 1 to 65535.
The default value is 4000.
Important Do not use any numbers assigned to the other ports.
Note ThinPrint is available when the communication protocol uses IPv4.
The maximum of three connections are possible at a time.
ThinPrint is not available for the encrypted communication.
Protocol Settings
Tools
Set the parameters required for communications. In [Protocol Settings], you can set the
following items.
5
Ethernet Rated Speed
Set the communication speed for the Ethernet interface.
Auto
Select this to detect the Ethernet transmission rate automatically.
100 Mbps Full-Duplex
Select this to set 100BASE-TX (Full Duplex) as the default value.
100 Mbps Half-Duplex
Select this to set 100BASE-TX (Half Duplex) as the default value.
10 Mbps Full-Duplex
Select this to set 10BASE-T (Full Duplex) as the default value.
10 Mbps Half-Duplex
Select this to set 10BASE-T (Half Duplex) as the default value.
TCP/IP - IP Mode
Allows you to select the TCP/IP operation mode.
IPv4 Mode
Select this option for IPv4.
IPv6 Mode
Select this option for IPv6.
Dual Stack
Select this option for both IPv4 and IPv6.
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5 Tools
DHCP
The address, subnet mask, and gateway address will automatically be set via DHCP.
BOOTP
The address, subnet mask, and gateway address will automatically be set via BOOTP.
RARP
The address, subnet mask, and gateway address will automatically be set via RARP.
DHCP/Autonet
The address, subnet mask, and gateway address will automatically be set via DHCP/Autonet.
If the machine fails to communicate with the DHCP server, the AutoIP function is
automatically enabled and the machine is assigned an IP address (169.254.xxx.xxx). When
communication between the machine and the DHCP server recovers, the machine is re-
assigned an IP address, a subnet mask, and a gateway address by the DHCP server.
STATIC
Allows you to manually specify an IP address, a subnet mask, and a gateway address.
Note To configure a subnet mask and a gateway address, an IP Address must be set first.
IPv4 - IP Address
Enter the IP address using the keyboard displayed or the numeric keypad when selecting
[STATIC] at [IPv4 - IP Address Resolution].
Tools
Note Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from of 0 to
255.
Specify an IP address using numbers (0 to 9) and periods (.). If you mistyped a character on
5 the screen, select [Backspace] to delete the character.
IPv4 - IP Filter
Select whether or not to limit IPv4 addresses that can access the machine.
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Connectivity & Network Setup
Note [IPv4 - IP Filter] applies to all features using TCP/IP, such as the Print, Store to Folder, and
CentreWare Internet Services.
To set the IPv4 IP addresses that the machine accepts connection from, use [IP Filtering] in
CentreWare Internet Services. For more information, refer to the help of CentreWare
Internet Services or refer to "CentreWare Internet Services Settings" (P.255).
Tools
Manually Configured IPv6 Gateway
This setting is configurable when [Manually Configured IPv6 Address] is set. Specify a
gateway address. 5
Note Enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a
hexadecimal value.
IPv6 - IP Filter
Select whether or not to limit IPv6 addresses that can access the machine.
Note [IPv6 - IP Filter] applies to all features using TCP/IP, such as the Print, Store to Folder, and
CentreWare Internet Services.
To set the IPv6 addresses that the machine accepts connection from, use [IP Filtering] in
CentreWare Internet Services. For more information, refer to the help of CentreWare
Internet Services or refer to "CentreWare Internet Services Settings" (P.255).
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5 Tools
E-mail Address
Enter the E-mail address of the machine with up to 128 single-byte characters.
When receiving E-mail via SMTP
You can set any name for the account (on the left side of @). Set the address section (on the
right side of @), with the combination of the host name and domain name. An alias cannot be
set.
For Example: mymail@myhost.example.com
z
Account name: mymail
z
Host name: myhost
z
Domain Name: example.com
When receiving E-mails via POP3
Enter the POP user name (on the left side of @) and incoming POP3 mail server name in the
address section (on the right side of @). You can set an alias, such as
mymail@example.com.
For Example: mymail@myhost.example.com
Tools
Machine Name
5 Enter the machine name with up to 32 single-byte characters.
Host Name
Enter the host name with up to 16 single-byte characters.
Domain Name
Enter the domain name with up to 64 single-byte characters.
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Connectivity & Network Setup
Tools
Set the HTTPS proxy server port number from 1 to 65535.
The default value is 8080.
Important Do not use the numbers assigned to the other ports.
5
HTTPS Proxy Server Authentication
Select [Enabled] when authentication is required to connect to the HTTPS proxy server.
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Polling Interval
Set the interval for checking the e-mail on the POP3 server from 1 to 120 minutes in 1 minute
increments.
Login Name
Enter the name to login to the POP3 server with up to 64 characters.
Password
Enter a password for the POP3 server with up to 64 characters.
Enter the same password in [New Password] and [Retype Password] using the numeric
keypad displayed by selecting [Keyboard]. If you do not set the password, leave the text
boxes blank and select [Save].
POP Password Encryption
Select [On (APOP)] to encrypt the password.
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Connectivity & Network Setup
After you change the authentication system, personal folders and personal sheets used with
the previous authentication system are not deleted automatically. If these folders or job flow
sheets are no longer needed, delete them from the machine. If the same user IDs are also
used on the new authentication system, personal folders and personal job flow sheets can be
used by the same users.
Search Time-Out
Set the user information search time-out between 1 and 120 seconds in 1 second increments.
Tools
Primary Server Port Number
Set the primary server port number from 1 to 65535.
The default value is 88.
Important Do not use the numbers assigned to the other ports. 5
Secondary Server Name/Address
Enter the secondary server name or IP address.
Note For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value
from 0 to 255.
For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where
"xxxx" is a hexadecimal value.
Domain Name
When you use Active Directory of Windows 2000 Server, Windows Server 2003, or Windows
Server 2008 as server, specify the domain name of Active Directory in [Domain Name]. Up to
64 characters are allowed.
Important Enter a realm name in uppercase characters. Otherwise, an authentication error occurs.
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5 Tools
Authentication Method
Select a method to perform LDAP authentication from [Direct Authentication] and
[Authentication of User Attributes].
z Direct Authentication
User ID and password entered by a user are used for LDAP authentication.
z
Authentication of User Attributes
The user ID entered is used as an attribute specified in [Attribute of Typed User Name] to
perform a search on the LDAP server. [Attribute of Login User Name] of a user found through
Tools
the search is used as the user ID or a job and the owner of a job flow sheet and a folder.
Attribute of Typed User Name
When [Authentication of User Attributes] is used for LDAP authentication, set the attribute of
5 the user ID entered. Up to 32 characters are allowed.
Set the attribute of the User Attribute information registered on the LDAP server that
corresponds to the value to be entered as the user name from the control panel. For example,
when you want a user to enter the mail address, set "mail."
Attribute of Login User Name
Enter an attribute to be used for LDAP authentication using User Attribute information
registered on the LDAP server. Up to 32 characters are allowed.
Use Added Text String
Select whether or not to automatically add text strings in [Text String Added to User Name]
when you enter the authentication information from the control panel.
Text String Added to User Name
Enter text strings for [Text String Added to User Name] when you use additional text strings.
Up to 64 characters are allowed.
When [Use Added Text String] is set to [Enabled], enter the corresponding fixed text string.
For Example:
When "mail" is set for [Attribute of Typed User Name] and the information registered for the
target user is "mail@myhost.example.com," you will need to enter
"mail@myhost.example.com".
However, if [Use Added Text String] is set to [Enabled] and "@myhost.example.com" is
specified for [Text String Added to User Name], you will only need to enter "mail" from the
control panel because the machine adds "@myhost.example.com" to the end of the string.
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Connectivity & Network Setup
Tools
Select the search range from the root entry.
z Root entry only
- Searches the root level only.
z
One level below root entry only 5
- Searches from the root level to one level below the root level.
z All levels below root entry
- Searches from the root level to all lower levels below the root level.
Object Class of Search Target
Enter the object class to search with up to 32 characters.
LDAP Referrals
Specify whether or not to re-establish connection to another LDAP server if a currently
connected LDAP server requests to do so.
LDAP Referral Hop Limit
When using the Referral feature, specify how many times that a user is allowed to hop
servers within 1 to 5 times.
LDAP Server
Select the software used by the directory server from [Microsoft Active Directory], [Microsoft
Exchange], [Novell NetWare], [IBM Lotus Domino 6.*], and [Other Applications].
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5 Tools
Note To encrypt communications using this feature, a trusted root certificate authority and all
intermediate certificate authorities that are registered in the path of a certificate to use must
be registered.
Search Time-Out
Select whether or not to set a search time-out. Set the value from 5 to 120 seconds in 1
second increments.
180
Connectivity & Network Setup
According to the option you selected here, set [Domain Name] and [Server Name/IP Address]
for SMB servers 1 to 5 respectively. The setting for SMB server 1 is used as the default
setting for authentication.
Domain Name
Enter the domain name of the server. Up to 64 characters are allowed.
This setting is mandatory regardless of the SMB server specification method selected for
[SMB Server Setup].
Important Use the NetBIOS or Active Directory domain name for the domain name.
Security Settings
Tools
Set the security settings.
SSL/TLS Settings
Configure the SSL/TLS settings. 5
Device Certificate - Server
Select a certificate for HTTP SSL/TLS communications.
S/MIME Settings
Configure S/MIME settings.
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5 Tools
S/MIME Communication
Select whether or not to enable S/MIME communications.
[RC2-128].
Device Certificate
Select a certificate to use for the signature.
For more information on the certificate, refer to "Encryption and Digital Signature Settings" (P.323).
PDF Signature
Select the setting for PDF Signature from [Do not add signature], [Always add visible
signature], [Always add invisible signature], or [Select during send].
DocuWorks Signature
Select the setting for DocuWorks Signature from [Do not add signature], [Always add
signature], or [Select during send].
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Connectivity & Network Setup
XPS Signature
Select the setting for XPS Signature from [Do not add signature], [Always add invisible
signature], or [Select during send].
IPSec Settings
Configure the IPSec settings.
Note For [IKE Authentication Method], [Preshared Key], [DH Group], and [PFS Settings], consult
your network administrator.
Preshared Key
Enter a preshared key.
This setting is valid when [IKE Authentication Method] is set to [Authenticate by Preshared
Key].
Device Certificate
Select a certificate for IPSec communications.
Set a certificate when [IKE Authentication Method] is set to [Authenticate by Digital
Signature]. A self-signed certificate created by CentreWare Internet Services cannot be used.
Tools
For more information on a certificate, refer to "Types of Certificate" (P.324).
IPSec Communication
Select whether or not to enable IPSec communications.
DH Group
Set DH group. Select from [G1] and [G2].
PFS Settings
Select whether or not to enable PFS.
IEEE 802.1x
Set whether or not to use IEEE 802.1x authentication.
Authentication Method
Select from [EAP-MD5], [EAP-MS-CHAPv2], [PEAP/MS-CHAPv2], and [EAP-TLS].
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5 Tools
Login Password
Enter the login password with up to 128 characters.
machine retrieves a CRL (Certificate Revocation List) from the validation authority to verify
the revocation status of the certificate. If the machine uses OSCP (Online Certificate Status
Protocol), which can verify the validity revocation status of the certificate, to have the
5 certificate authority or validation authority check the revocation status.
Other Settings
You can set the following network related items:
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Connectivity & Network Setup
Domain Filtering
Set the domain filtering settings for the E-mail and Internet Fax features.
Domain Filtering
When [Allow Domains] is selected, you can specify domains to permit transmissions. When
[Block Domains] is selected, you can specify domains to prohibit transmissions.
Domains 1 to 50
When [Domain Filtering] is set to [Allow Domains] or [Block Domains], you can specify up to
50 domains to allow or block transmissions.
Selecting [Change Settings] allows you to enter the domain name using a keyboard displayed
with up to 64 characters.
Tools
5
185
5 Tools
In [Print Service Settings], you can configure settings related to the Print feature.
Using CentreWare Internet Services, you can make more detailed settings.
For more information, refer to "CentreWare Internet Services Settings" (P.255).
Allocate Memory
Tools
For each interface, set the memory capacity of the receiving buffer (temporary storage
5 for data sent from the client).
You can change the receiving buffer capacity according to its use and purpose.
Increasing the receiving buffer capacity may allow a client to be released sooner from
an interface.
Important If you change the capacity memory, the memory is reset, thus all data stored in memory
area is erased.
You cannot allocate more memory beyond its memory capacity. When you turn the machine
on, and the size set exceeds the total memory size, the system automatically adjust the
memory size.
Note When a port is set to [Disabled], the corresponding items to the port do not appear.
Depending on the amount of data sent from the client, increasing the memory capacity may
not change the time taken to release the client.
PostScript Memory
Specify a value for the PostScript memory capacity from 16.00 to 128.00 MB in 0.25 MB
increments.
Note This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
The maximum amount of memory you can allocate varies according to the amount of free
space available in memory.
186
Print Service Settings
Note The maximum amount of memory you can allocate varies according to the amount of free
space available in memory.
No Spooling
Does not use spooling. While LPD printing is performed for one client, data cannot be
received over the same interface from another client.
Specify a value for the dedicated LPD receiving buffer memory capacity from 1024 to 2048
KB in 32 KB increments.
Spool to Memory
Carries out spooling. The receiving buffer for spooling uses memory. When this setting is
selected, specify the memory capacity of a receiving buffer for spooling from 0.50 MB to
32.00 MB in 0.25 MB increments.
Tools
Note that print data exceeding the memory capacity set is not accepted. In such cases, select
[Spool to Hard Disk] or [No Spooling].
Spool to Memory
Carries out spooling. The receiving buffer for spooling uses memory. When this setting is
selected, specify the memory capacity of a receiving buffer for spooling from 0.50 MB to
32.00 MB in 0.25 MB increments.
Note that print data exceeding the memory capacity set is not accepted. In such cases, select
[Spool to Hard Disk] or [No Spooling].
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5 Tools
Delete Form
You can delete registered ESC/P-K forms.
ESC/P
Deletes ESC/P-K emulation forms.
5 Form Number
When you select an item to delete, you can enter the form number.
Form Name
After you enter the form number and select [Confirm], the form name matching the form
number entered appears.
3 Enter the form number with the numeric keypad, and select [Confirm].
4 Check the form name, and then select [Delete Data].
Other Settings
You can configure other settings related to the paper used in the printer.
Print Area
Set whether or not to expand the print area.
For more information about the printable area, refer to "Printable Area" (P.517).
For more information on the extended printable area, refer to "Extended Printable Area" (P.517).
Substitute Tray
When there is no tray containing the paper size selected by the Auto Paper selection, select
whether or not to print with paper loaded in another paper tray. In the event of using a
substitute tray, select the paper size from [Use Larger Size], [Use Closest Size], or [Select
Tray 5].
Note When documents are printed using emulation such as ESC/P-K and HP-GL/2, the substitute
tray setting is not valid and a message prompting you to load paper displayed on the screen.
Display Message
Does not use a substitute tray, but displays a paper loading message.
188
Print Service Settings
Select Tray 5
Prints using the paper loaded in Tray 5.
Print
Prints using the paper loaded in the tray.
Tools
in the print driver and prints the job on another type of paper loaded in the machine.
Unregistered Forms
Set whether or not to print a job if a form specified for printing in a form data file (overlay
printing) is not registered on the machine. If you specify [Print], only the data is printed
because the specified form is not present.
The setting is added to the print settings menu when there is a print specification from the
host computer.
Resume by User
Displays a confirmation screen before cancelling the print job. After the confirmation, the
machine cancels the print job to print the subsequent jobs.
Delete Job
The machine cancels printing and removes the print job.
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5 Tools
Note For print files stored in a folder such as Charge Print, Private Charge Print, Secure Print, and
Sample Print, the machine resumes printing after the paper jam is cleared.
Print User ID
When printing using a print driver, specify whether or not to print user ID set in the print driver
on paper. The first 64 letters of the user ID are printed.
Select a position to print from [Top Left], [Top Right], [Bottom Left], and [Bottom Right].
Note To use the Print User ID feature, the user ID must be set in the print driver
beforehand. For more information, refer to the help of the print driver.
When user ID set in the print driver is not available, "Unknown User" is printed.
Banner Sheet
You can output a banner sheet to separate different jobs by users not to be mixed the
outputs. The machine outputs the banner sheet before or after the job.
A date, time, user name, and file name are printed on the banner sheet.
Note Even if stapling is selected, banner sheets are not stapled.
When a document is printed from a Macintosh, the document name is not printed on the
banner sheet.
When printed, banner sheets are counted by meter.
Off
Tools
Start Sheet
5 Prints a banner sheet before a print job.
End Sheet
Prints a banner sheet after a print job.
190
Print Service Settings
Note Even when you select [Auto Select], the setting is automatically changed to [Select Paper
Tray] when [Use Larger Size] or [Use Closest Size] is selected for [Substitute Tray] and print
PostScript data.
This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
Cancel Printing
Cancels printing.
Tools
XPS Print Ticket Processing
Set how the machine processes the print tickets written in XPS documents. 5
Off
Does not process print tickets.
Standard Mode
Uses the standard mode to process print tickets.
Compatible Mode
Uses the Microsoft-compliant mode to process print tickets.
191
5 Tools
In [Scan Service Settings], you can configure settings related to the Scan services.
Note This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is
replaced with [Scan/Fax Service Settings].
For information on scanner environment settings, refer to "Scanner Environment Settings" (P.289).
First Tab
The First Tab means the screen displayed when you select the following tabs in the [E-
mail], [Store to Folder], [Network Scanning], [Scan to PC], [Store & Send Link], and
[Store to USB] screens.
z
The [E-mail] tab of the E-mail service
z The [Store to Folder] tab of the Store to Folder service
z The [Network Scanning] tab of the Network Scanning service
z The [Scan to PC] tab of the Scan to PC service
z
The [Store & Send Link] tab of the Store & Send Link service
z
The [Store to USB] tab of the Store to USB service
Reduce/Enlarge - Buttons 2 to 5
This item can be set when [Reduce/Enlarge] is selected in [Feature in 2nd Column].
Select the magnification ratio displayed in [Reduce/Enlarge] from the Reduce/Enlarge
Presets registered.
For information about R/E Preset buttons, refer to "Reduce/Enlarge Presets" (P.196).
192
Scan Service Settings
Scan Defaults
You can set the default settings of the Scan services. When the machine is turned on,
or the machine exits the Energy Saver mode, or when the <Clear All> button is
pressed, the machine resets to the default values set here. Setting frequently used
features and values as the defaults can avoid extra operations required during the use
of the machine.
The values set here become valid after the machine turned off and then on.
For more information on each setting item, refer to "5 Scan" in the User Guide.
Color Scanning
Set the default value for [Color Scanning] in the First Tab.
Original Type
Set the default value for [Original Type] in the First Tab.
File Format
Set the default value for [File Format] in the First Tab.
Tools
Set the default value for [Optimize For Quick Web View] of [File Format] in the First Tab.
Thumbnail - Scan to PC
For the Scan to PC feature, set the default value for [Add Thumbnail] when [DocuWorks] or
[XPS] in selected for [File Format] in the First Tab.
Lighten/Darken
Set the default value for [Lighten/Darken] of [Image Options] in the [Advanced Settings]
screen.
Contrast
Set the default value for [Contrast] of [Image Enhancement] in the [Advanced Settings]
screen. The contrast setting is valid when [Color Scanning] is set to [Color] or [Grayscale].
Sharpness
Set the default value for [Sharpness] of [Image Options] in the [Advanced Settings] screen.
Background Suppression
Set the default value for [Background Suppression] of [Image Enhancement] in the
[Advanced Settings] screen.
Shadow Suppression
Set the default value for [Shadow Suppression] in the [Advanced Settings] screen.
Color Space
Set the default value for [Color Space] in the [Advanced Settings] screen.
Important When [Device Color Space] is selected as default and [Color Space] (P.197) is set to
[Disabled], [Auto Detect] of [Color Scanning] in the First Tab does not appear.
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5 Tools
Original Orientation
Set the default value for [Original Orientation] in the [Layout Adjustment] screen.
Resolution
Set the default value for [Resolution] in the [Layout Adjustment] screen.
You can select from [200 dpi], [300 dpi], [400 dpi], and [600 dpi].
Edge Erase
Set the default value for [Edge Erase] in the [Layout Adjustment] screen. You can select from
[All Edges] and [Parallel Edges].
Set the default value for [Left & Right] in [Edge Erase] in the [Layout Adjustment] screen.
Specify a value from 0 to 50 mm in 1 mm increments.
Quality/File Size
Set the default value for [Quality/File Size] in the [Filling Options] screen.
Select from [Quality: Normal/File Size: Small], [Quality: Higher +1/File Size: Larger +1],
[Quality: Higher +2/File Size: Larger +2], [Quality: Higher +3/File Size: Larger +3], and
[Quality: Maximum/File Size: Largest].
E-mail Subject
Set the default value for the e-mail subject. Up to 128 characters can be entered for the
subject.
Searchable Text
Set the default value for [Searchable Text] in the [File Format] screen under the First Tab.
Note This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
194
Scan Service Settings
Scan to PC Defaults
Transfer Protocol
Set the default value for the transfer protocol used for transfer from [FTP], [SMB], or [SMB
(UNC Format)].
None
Does not use the remotely authenticated user.
Tools
Remotely Authenticated User
Uses the user name and the password of the remotely authenticated user for login.
Inch Size
You can select a size from Inch series sizes such as 8.5 x 11" and 11 x 17".
Others
You can select a size from sizes of other than the above series such as photo and postcard
sizes.
Custom Size
You can enter any size. Set the width (X) from 15 to 432 mm, and the height (Y) from 15 to
297 mm in 1 mm increments.
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5 Tools
Inch Size
You can select a size from Inch series sizes such as 8.5 x 11" and 11 x 17".
Others
You can select a size from other sizes such as photo and postcard.
Reduce/Enlarge Presets
Set the magnifications displayed as [Preset %] which are displayed when [Proportional
%] is selected under [Reduce/Enlarge] in the [Layout Adjustment] screen.
You can assign any magnification to the R/E Preset buttons other than [100%].
Tools
Preset %
Select a ratio from standard magnification ratios.
5 Variable %
You can specify a magnification from 25 to 400% in 1% increments.
Other Settings
You can configure other settings related to the Scan services specifications.
Delete Job
Deletes the data partially stored.
Run Job
Treats the read-in data as valid, and start scanning the document partially stored.
Saturation
Set the saturation when scanning a full color document. When a document is scanned,
saturation is automatically adjusted according to the value set here.
196
Scan Service Settings
Color Space
Set whether or not to display the Color Space feature.
When you select [Enabled], the [Color Space] button is displayed on the [Advanced Settings]
screen for the [E-mail], [Store to Folder], [Scan to PC], and [Job Template].
Important When [Disabled] is selected as default and Color Space is set to [Device Color Space], [Auto
Detect] of [Color Scanning] in the First Tab ([E-mail]/[Store to Folder]/[Network Scanning]/
[Scan to PC]) does not appear. For more information on Color Space, refer to "Color Space"
(P.193).
TIFF Format
Set the TIFF format for scanned data. You can select either [TIFF V6] or [TTN2].
Tools
Image Transfer Screen
Select whether or not to display a message when the scan of a document completes.
5
Disabled
Does not display a scan completion message.
197
5 Tools
198
Fax Service Settings
In [Fax Service Settings], you can configure settings related to the Fax service.
Note This feature does not appear for some models. An optional component is required. The
items displayed on the screen vary depending on the optional components installed. For
more information, contact our Customer Support Center.
Tools
For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.116).
Transmission Screen
Set whether or not to display transmission status during transmission.
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5 Tools
Fax Defaults
You can set the default settings of the Fax services. When the machine is turned on,
or the machine exits from the Energy Saver mode, or when the <Clear All> button is
pressed, the machine resets to the default values specified under this menu. By setting
frequently used features and values as the defaults, you can simplify operations.
For more information on each setting item, refer to "4 Fax" in the User Guide.
Resolution
Set the default value for [Resolution] in the [Fax/Internet Fax] screen.
Original Type
Set the default value for [Original Type] in the [Fax/Internet Fax] screen.
Lighten/Darken
Set the default value for [Lighten/Darken] in the [Fax/Internet Fax] screen.
Note This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
5 Stamp
Set the default value for [Stamp] in the [Layout Adjustment] screen.
Note This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
Starting Rate
Set the default value for [Starting Rate] in the [Fax/Internet Fax Options] screen.
Confirmation Options
Set the default value for [Confirmation Options] of [Acknowledgement Report] in the [Fax/
Internet Fax Options] screen.
Note You can select Delivery Receipts or Read Receipts in [Delivery Confirmation Method]. For
more information on the delivery confirmation method, refer to "Delivery Confirmation
Method" (P.208).
200
Fax Service Settings
Fax Control
You can configure the settings related to fax control.
Tools
Re-enter Recipients
Set whether to re-enter the recipient after once specifying the recipient, to reduce the risk of
sending a fax or an Internet fax to the wrong address. When [Re-enter Recipients] is set to
[Enter Twice], if you specify the recipient by entering the phone number, or by selecting from 5
the Address Book, the screen prompting you to re-enter the recipient appears. If the same
recipient has been entered, the transmission process will start.
201
5 Tools
Rotate 90 degrees
Set whether or not to automatically rotate a document if its image must be reduced in size
unless it is rotated.
Note If an arbitrary magnification is specified in [Reduce/Enlarge], the Rotate 90 Degrees feature
does not function.
Sender ID
For G3 communications, you can select whether to notify G3-ID to recipients.
Transmission Interval
Specify a value for the interval between the end of one transmission and the beginning of the
next, from 3 to 255 seconds in 1 second increments.
A longer transmission interval increases the total time to send a broadcast transmission, but
allows calls to be received during the standby time.
202
Fax Service Settings
Batch Send
When the machine stores multiple faxes addressed to a destination, enabling the Batch Send
feature allows you to send them all at the same time in a single fax transmission. By using
this feature, you can reduce your communication costs.
Select whether or not to enable the Batch Send feature.
Note that a batch send is not available for manual transmissions, broadcasts, relay
broadcasts, remote folder, and delayed start transmission with a specified time before the
specified time. When a redial, resend, delayed start transmission job, or the Authentication
feature is used and different users send to the same address, a batch send is not possible.
Border Limit
Tools
Set the length to make a page break that will be applied when the length of a received fax
document is longer than the paper length. You can specify a value from 0 to 127 mm in 1 mm
increments.
This setting can conveniently be used together with the following Auto Reduce on Receipt
feature.
5
Auto Reduce On Receipt
When the length of a received fax document exceeds the paper length but is within the page
break threshold value, select whether or not to automatically reduce the image to fit the page.
This setting can conveniently be used together with the Border Limit feature. If you select
[No], the part of the image beyond the paper length is ignored.
Tray Mode
Specify the paper tray for printing the received fax document. Only the specified paper tray
will be used for printing the received document. Multiple paper trays can be specified except
for Tray 5. If the fax document cannot be printed on the paper loaded on the specified paper
trays, the machine displays a message stating that it will be printed on the paper loaded in
Tray 5. Load paper in Tray 5 and press the <Start> button to print the document. To cancel
printing, press the <Clear All> button.
User Mode
Specify the paper sizes to use for printing received fax documents. Regardless of whether the
paper is loaded in the trays, only the specified size paper is used for printing. When you
select [User Mode], select paper sizes from [A3 ], [A4 ], [A4 ], [A5 ], [B4 ], [B5 ], and
[8.5 x 11" ]. You can select one or more paper sizes.
2 Pages Up On Receipt
Set whether or not to print two pages of a fax document on one side of a sheet. This is
convenient for saving paper.
For example, when two A5 pages are received, they are printed on a single A4 sheet.
However, if paper of the same paper size as the received document is specified in [Receiving
Paper Size], it is printed on the specified size of paper. Depending on the sizes of the
received document, two pages of the document may not be printed on one sheet of paper.
203
5 Tools
2 Sided Printing
Set whether or not to print received fax documents (including the Internet fax received
documents) as 2 sided. This is convenient for saving paper.
Note Even if you select [On], depending on the data, 2 sided printing may not always be possible.
change the processing method for gray part (halftone) to achieve near-photo quality. Select
either [Error Diffusion] or [Dither].
Changing this setting also changes the photo gradation mode for Color Scanning (Black &
5 White).
Delete Job
Deletes the data partially stored.
Run Job
Treats the read-in data as valid, and start scanning the document partially stored.
204
Fax Service Settings
- B4 size documents with the inch series setting in [Paper Size Settings].
Direct Fax
Set whether or not to receive a fax, which is instructed using a fax driver from a computer.
When you select [Disabled], the Direct Fax feature becomes unavailable.
Tools
Block Inbound Faxes
Set a G3-ID (fax number) from which you want to reject a fax reception. You can specify up to
50 G3-IDs. 5
You can find the G3-ID of the sender that you want to reject in "Remote Station" column of an
Activity Report or "Input Source" column of a Job History Report.
205
5 Tools
3 Select [On].
4 Enter the folder number (three digits) where
you want to store the faxes with the numeric
keypad.
5 Select [Save].
Reduce/Enlarge Presets
5 You can set the magnifications displayed as [Preset %] which are displayed under
[Reduce/Enlarge] in the [Layout Adjustment] screen. You can assign any magnification
to the R/E Preset buttons other than [100%] and [Auto %].
Preset %
You can select a ratio from preset ratios.
Variable %
You can specify a magnification from 50 to 400% in 1% increments.
Inch Size
You can select a size from Inch series sizes such as 8.5 x 11" and 11 x 17".
Others
You can select a size from other sizes such as photo and postcard.
206
Fax Service Settings
You can set a company logo, G3 ID (fax number), G3 dial type, and G3 line type.
For information about how to enter characters, refer to "Entering Text" (P.30).
Local Name
Register the name of the local terminal as the local name.
The local name is shown in the recipient's touch screen or Activity Report. Depending on the
recipient's device, however, it may not be displayed.
Specify a local name with up to 20 single-byte characters using the keyboard displayed or the
numeric keypad.
Company Logo
Register the sender name (company logo). The company logo is printed in the Transmission
Header Text or Cover Page. Specify a company log with up to 60 single-byte characters
using the keyboard displayed or the numeric keypad.
Note If [Line 1 to 3 - Company Logo] is not registered, the company log is used.
Machine Password
Set the machine password when you want to limit the other parties that can send faxes.
When the machine password is set, only a party that sends the correct machine password by
F code is allowed to send or poll. Note that this means that faxes cannot be accepted from a
Tools
fax without the F Code feature.
G3 Line 1 to 3 - Fax ID
When using G3 communications, register the G3 ID. The G3 ID is normally set to the local
terminal fax number.
Specify a G3 ID with up to 20 digits using the keyboard displayed or the numeric keypad.
Note A G3 ID (fax number) can consist of not more than 20 digits, including 0 to 9, +, and space.
Tone
Tone dialing line.
10pps
Pulse dialing line.
PSTN
Subscriber telephone line.
PBX
Private branch exchange.
207
5 Tools
Direct (P2P)
Directly sends to the machine with the Internet Fax feature, without going through an SMTP
server.
You can specify the following two types of e-mail address for the Internet Fax feature:
z
Specifying a host name
@ must be followed by FQDN.
Example: local-part@device.domain.jp
z
Specifying an IP address
@ must be followed by an IP address with brackets.
Example: local-part@[129.249.123.1]
Set the default value for an Internet fax profile when performing an Internet fax broadcast
send.
5 A profile is specified to restrict attribute information such as image resolution and paper size
for transmissions between Internet Fax-enabled machines.
Important The supported TIFF-file profiles vary depending on the destination Internet Fax-enabled
machine. Before specifying a profile, check the profile that the destination machine supports.
TIFF-S
The Internet fax standard profile. For documents larger than A4, the size is automatically
reduced to A4 when transmission.
TIFF-F
Select this profile when you specify [Superfine] for [Resolution] or when you send A3 or B4
documents.
TIFF-J
Select this profile for sending documents in JBIG.
Delivery Receipts
You can confirm whether the Internet fax you sent is delivered to the recipients folder
successfully.
Read Receipts
You can confirm whether the Internet fax including attachments you sent is processed
properly at the recipient.
208
Fax Service Settings
Tools
Set whether to permit forwarding of Internet fax data received by e-mail via SMTP when the
forwarding destination is not registered on the Address Book.
Off
Permits forwarding. 5
On
Checks whether the forwarding fax number is listed in the Address Book, and if not, rejects
receiving the e-mail and deletes it.
No Limit
No limit on data size.
Limit Size
Specify a value from 1 to 65535 KB in 1 KB increments. If a data size exceeds the specified
value, the data is deleted.
209
5 Tools
In [E-mail/Internet Fax Service Settings], you can configure settings related to the e-
mail and the Internet Fax service.
Note This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
E-mail Control
You can configure the settings for e-mail and Internet fax transmissions.
Off
Does not respond.
On
Automatically notifies the sender that the e-mail has been processed.
210
E-mail/Internet Fax Service Settings
Read Receipts
When an e-mail is sent from the machine, select whether or not to use the Read Receipts
feature.
Off
The Read Receipts feature is disabled.
On
Uses the Read Receipts feature.
Note For the Internet fax read receipts setting, select either [Delivery Receipts] or [Read Receipts]
in [Delivery Confirmation Method] under [Tools] > [Fax Service Settings] > [Internet Fax
Control].
Off
Does not print transmission result e-mails.
On
Transmission result e-mails are automatically printed regardless of success or failure of the
transmission.
Tools
Print when delivery fails
Prints only when the transmission failed.
5
Split Send Method
Set the default value for the mail split method.
211
5 Tools
Set whether or not to permit to edit e-mail recipients (To, CC, BCC). Selecting [No] prevents
e-mails from being sent to unintended destinations.
5 Important If you set [Edit E-mail Recipients] to [No], set [Add Me to "To" Field] to [Yes].
212
Folder Service Settings
In [Folder Service Settings], you can configure settings to handle files stored in folders.
Force Delete
Ignores the settings for individual folder, and when a file is retrieved by a client, the retrieved
file is forcibly deleted.
Tools
Print & Delete Confirmation Screen
Set whether or not to display a confirmation screen for automatically deleting files after
printing the files stored in a folder. 5
Convert Custom Size to Standard Size
Set whether or not to convert custom size to standard size when transferring a fax/Internet
fax received or a file for Secure Polling in the folder.
213
5 Tools
In [Job Flow Service Settings], you can configure the settings related to the Job Flow.
The Job Flow is a function to perform a series of jobs registered.
Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool
Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave
the default settings unchanged because a pool server is not available for the machine.
You can select a resolution in [Fax Transfer Resolution] when you transfer a scanned
document as a fax.
Pool Server
Leave the default setting unchanged.
214
Media Print Service Settings
In [Media Print Service Settings], you can select the paper trays displayed for [Paper
Supply] in the [Media Print Text] and [Media Print Photos] screens.
When the USB Media Print Kit (optional) is installed in the machine, you can import and
print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from a digital
camera and document files (PDF, TIFF, XML Paper Specification (XPS), or JPEG
(JFIF)). This feature is called the Media Print feature.
Note This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
Tools
Photos - Paper Supply - Button 1 to 5
Select the paper tray displayed in the first to fifth columns for [Paper Supply] on the [Media
Print - Photos] screen.
5
215
5 Tools
In [Stored File Settings], you can select whether to automatically delete files stored on
the folder or the machine. Set the expiration date and the time of deletion.
You can also set whether or not to delete the stored file by file type.
Off
Does not automatically delete the print files stored in the machine.
On
Tools
Allows you to set the file retention period and the expiration date. The stored files will be
deleted after the time specified in [Files deleted at] passed.
Files deleted at
Set the deletion time for the expired files from 1 to 12 hours for AM or PM and 0 to 59
minutes.
To automatically delete files at the time specified here, you need to set [Delete Expired Files] to [Yes].
For more information, refer to "Delete Expired Files" (P.219).
Options
Set the retention period for stored jobs.
Select from [Off], [On], and [Same Date as Files in Folder]. When [On] is selected, set value
for [Files kept for] from 1 to 23 hours in 1 hour increments. If the time elapses, print files
stored in the machine are deleted. When [Same Date as Files in Folder] is selected, print files
stored in the machine are deleted in accordance with the setting in [Expiration Date for Files
in Folder].
216
Stored File Settings
Tools
5
217
5 Tools
Setup
In [Setup], you can create or update folders, job flows, and the Address Book.
Note This feature does not appear for some models. An optional component is required. For more
information, contact our Customer Support Center.
The following shows the reference section for each setting.
Create Folder.............................................................................................................................218
Stored Programming .................................................................................................................220
Create Job Flow Sheet...............................................................................................................220
Create Job Flow Sheet Keyword...............................................................................................227
Add Address Book Entry ..........................................................................................................227
Create Fax Group Recipients ....................................................................................................234
Add Fax Comment ....................................................................................................................235
Paper Tray Attributes ................................................................................................................235
5 Create Folder
Using the Folder function enables you to store scanned documents using the machine,
fax received documents, or print documents sent from a computer in the machine.
You also can send a file stored in a folder via e-mail or retrieve a file stored in a
computer on a network.
You can create a private folder and a public folder in the machine and use them
separately depending on your purpose.
You can create up to 200 folders.
You can check the current folders in a Folder List. For more information, refer to "Folder List" (P.102).
218
Setup
Folder Name
Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or
the numeric keypad.
For information about how to enter characters, refer to "Entering Text" (P.30).
Folder Passcode
To use the Check Folder Passcode feature, enter a passcode. You can enter a passcode of
up to 20 numeric digits (0 to 9).
Target Operation
Set the operations to be restricted.
Always (All Operations)
Tools
z
A passcode entry is required when a folder is selected or a file in a folder is printed or deleted.
z Save (Write)
A passcode entry is required when a folder is selected.
5
z
Print/Delete (Read)
A passcode entry is required when printing or deleting the file in the folder.
No
The file is left stored.
Yes
After the file is printed, or is retrieved by an external source, it is automatically deleted.
Note If you select [Yes], a file is not deleted when retrieved from CentreWare Internet Services.
No
Even when the retention period has elapsed, files are not deleted.
Yes
Deletes expired files at the specified time. If, however, the expiration date has not been
specified, files are not deleted even when [Yes] is selected.
Note When the machine is off at the deletion time of an expired file, the file is deleted next time
the deletion time comes after the machine is turned on.
For information on setting the file retention period, refer to "Expiration Date for Files in Folder" (P.216).
219
5 Tools
Cut Link
Cancels the link between a folder and a linked job flow sheet.
Create/Change Link
A screen to link a job flow sheet appears. You can select the existing job flow sheets or create
a new job flow sheet.
For more information about the operation, refer to "Create Job Flow Sheet" (P.220).
Auto Start
If you select the [Auto Start] check box, when a file is stored in a folder, the procedures
registered on the job flow linked automatically starts.
Stored Programming
Tools
The Stored Programming feature enables you to register frequently used settings and record a
series of operations.
5 For more information on operation, refer to "8 Stored Programming" > "Registering/Deleting/Renaming
Stored Programs" in the User Guide.
220
Setup
Depending on the method of storing in the folder, there are restrictions on the combination of
features.
Output Internet
Print Fax Mail FTP SMB
Input Fax *1
Fax Documents
O O O O O O
for Secure Polling
Scanning O O O O O O
Fax to Folder O*2 O O O O O
Internet Fax
O O U U O O
Received
Print Stored X X X X X X
O : Available
X : Not available
U: Available depending on the System
Administration mode settings
*1 Load an A4 document in landscape orientation when TIFF-S has been selected for the Internet fax forwarding
profile. Loading the document in portrait orientation will reduce the size of the Internet fax image.
*2 If the fax USB cable is disconnected while a received fax file in a folder is being printed, the file is not deleted after
printing, even if the delete after printing setting is enabled in the folder settings.
Tools
Important For Fax Documents for Secure Polling and Fax to Folder in the above tables, when sending
or transferring a monochrome document via e-mail, FTP, or SMB, the transferred document
cannot be opened on the destination machine if [JPEG] is set for [File Format] for the job
flow. 5
Restrictions on Using Job Flow
A job flow can be used by single or multiple users, or can be used by linking to a specific
folder. The Authentication feature restricts the use of the job flows.
For information on the available Job Flow features and restrictions on use, refer to "Authentication for
Job Flow Sheets and Folders" (P.352).
Sheet Filtering
You can filter the job flow sheets to display.
Select the filtering conditions, and then select
[Save].
Note The screen displayed varies depending
on the Login Type selected.
z
Owner
Filters job flow sheets by owner type.
z Target
Filters job flow sheets by target, such as scan jobs and folders.
Create
Displays the [Create New Job Flow Sheet] screen.
221
5 Tools
Edit/Delete
Displays the [Details] screen.
Refer to "Edit/Delete" (P.227).
Search by Name
Searches for job flows that partially match the entry. The machine searches through job flow
names that were registered upon each job flow creation. You can enter up to 128 characters.
For information about how to enter characters, refer to "Entering Text" (P.30).
Search by Keyword
Searches for job flows that fully match the entry. The machine searches through keywords
that were registered upon each job flow creation.
For information about how to enter characters, refer to "Entering Text" (P.30).
Select Keyword
Displays the [Select Keyword] screen. Select a keyword registered in the System Settings to
search for job flows. Job flows that fully match the entry are searched. The machine searches
through keywords that were registered upon each job flow creation.
For information on the keyword registry, refer to "Create Job Flow Sheet Keyword" (P.227).
Delete
Deletes all setting values of the selected item.
Edit
Confirm or change the settings of the selected item.
Close Menu
Deselect the selected item.
Name
Set the name for the job flow sheet with up to 128 single-byte characters.
Description
Set the description of the job flow sheet with up to 256 single-byte characters.
Keyword
Enter a keyword with up to 12 single-byte characters for job flow search. You can also use
the keywords that are registered for [Create Job Flow Sheet Keyword].
For information on the job flow keyword search, refer to "Create Job Flow Sheet Keyword" (P.227).
Send as Fax
Specify destinations for fax transmission. You can specify a total of 100 destinations, either
by selecting from the Address Book or by direct input.
Important You cannot use wildcards or group dial numbers.
222
Setup
Note This item is not displayed when the Server Fax feature is enabled.
Speed Dial
Specify an address with a speed dial. Enter the speed dial with the numeric keypad, and
select [Save]. The address specified appears in [Name/Fax Number] in the [Send Fax]
screen.
New Recipient
Specify a new address. The address specified appears in [Name/Fax Number] in the [Send
Fax] screen.
Name/Fax Number
Displays the recipient name or fax number specified.
Delete Recipient
Deletes all information for the selected recipient.
Edit
Displays the [Edit Recipient] screen, which allows you to check or change the recipient
selected.
For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide.
Cancel
Deselect the selected item.
Tools
Send as Internet Fax
Specify destinations for fax transmission. You can specify a total of 100 destinations, either
by selecting from the Address Book or by direct input. 5
Important You cannot use wildcards or group dial numbers.
Note This item is not displayed when the Server Fax feature is enabled.
Speed Dial
Specify an address with a speed dial. Enter the speed dial with the numeric keypad, and
select [Save]. The address specified appears in [Name/E-mail Address] in the [Send Internet
Fax] screen.
New Recipient
Specify a new address. The address specified appears in [Name/E-mail Address] in the
[Send Internet Fax] screen.
Name/E-mail Address
Displays the recipient name or address specified.
Delete Recipient
Deletes all information for the selected recipient.
Edit
Displays the [Edit Recipient] screen, which allows you to check or change the recipient
selected.
For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide.
Close Menu
Deselect the selected item.
Message
Enter body message of an Internet fax with the keyboard displayed.
223
5 Tools
Resend Attempts
Set whether or not to try sending again if a transmission fails. If you select [On], set the
number of resend attempts and interval.
z Resend Attempts
Set the transmission retry count from 1 to 5.
z Resend Interval
Set the transmission retry interval from 30 to 300 seconds.
Send as E-mail
Specify the recipients for e-mail transmission.
You can specify a total of 100 addresses, either by selecting from the Address Book or by
direct input.
If [Encryption] is set to [On], you cannot specify a recipient by selecting [New Recipient].
Address Book
You can specify the recipients from the Address Book. The address specified appears in
[Name/E-mail] in the [Send E-mail] screen.
New Recipient
Tools
Specify a new address. The address specified appears in [Name/E-mail] in the [Send E-mail]
screen.
5 Name/E-mail Address
Displays the recipient name or e-mail address specified.
Subject
Enter a subject using the keyboard displayed.
Delete Recipient
Deletes all information for the selected recipient information.
Edit
Displays the [Edit Recipient] screen, which allows you to check or change the recipient
selected.
For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide.
File Format
Select an output file format.
For more information on the [File Format] screen, refer to "5 Scan" in the User Guide.
Resend Attempts
Set whether or not to try sending again if a transmission fails. If you select [On], set the
number of resend attempts and interval.
z Resend Attempts
Set the transmission retry count from 1 to 5.
z Resend Interval
Set the transmission retry interval from 30 to 300 seconds.
Encryption
Set whether or not to encrypt the e-mail transmission.
Note To encrypt e-mail transmission, the configuration of S/MIME is required.
To encrypt e-mail transmission, a certificate is required.
To enable encryption, select [On] before specifying an address. [On] will be disabled after an
address is specified.
Digital Signature
Select whether or not to add digital signature.
224
Setup
Address Book
When the server address is registered on the Address Book, you can specify the address
from the Address Book. The specified address appears in the [Transfer via FTP (1)] or
[Transfer via FTP (2)] screen.
For more information on the Address Book, refer to "Add Address Book Entry" (P.227).
File Format
Specify an output file format.
For more information on the [File Format] screen, refer to "5 Scan" in the User Guide.
Resend Attempts
Set whether or not to try sending again if a transmission fails. If you select [On], set the
number of resend attempts and interval.
z Resend Attempts
Set the transmission retry count from 1 to 5.
Tools
z
Resend Interval
Set the transmission retry interval from 30 to 300 seconds.
Address Book
When the server address is registered on the Address Book, you can specify the address
from the Address Book. The specified address appears in the [Transfer via SMB (1)] or
[Transfer via SMB (2)] screen.
For more information on the Address Book, refer to "Add Address Book Entry" (P.227).
File Format
Specify an output file format.
For more information on the [File Format] screen, refer to "5 Scan" in the User Guide.
Resend Attempts
Set whether or not to try sending again if a transmission fails. If you select [On], set the
number of resend attempts and interval.
z Resend Attempts
Set the transmission retry count from 1 to 5.
z Resend Interval
Set the transmission retry interval from 30 to 300 seconds.
225
5 Tools
Name, Server, Shared Name, Save in, User Name, and Password
Select [Name], [Server], [Shared Name], [Save in], [User Name], or [Password] to display an
input screen.
The numbers of characters you can input are as follows:
z Name: Up to 36 single-byte characters
z Server: Up to 64 single-byte characters
z
Shared Name: Up to 64 single-byte characters
z
Save in: Up to 128 single-byte characters
z User Name:
For domain users: up to 97 characters with the format of user name@domain name or
domain name\user name
(user name and domain name must be up to 32 and 64 single-byte characters, respectively)
For local users: up to 32 single-byte characters
z
Password: Up to 32 single-byte characters
Print
Configure print settings. When [On] is selected, you can configure the settings for the Print
feature.
Print Quantity
Tools
Paper Supply
5 Select a paper tray for printing. When [Auto Select] is selected, the same paper size as the
document size is used.
z Auto Select
A suitable paper tray is automatically selected.
z Trays 1 to 4
Select paper from four trays.
z
Bypass
Prints on paper loaded in Tray 5.
2 Sided Printing
Set the 2 sided printing option.
Output
Configure the stapling, hole punch, and output destination settings.
z Staple
Set the position for stapling.
z Hole Punch
Set the position for punching.
z Output Destination
Set the output destination.
E-mail Notification
You can receive an e-mail notification when a file is saved in a folder or a job flow ends.
Name/E-mail Address
Set the recipient of the e-mail notification.
Message
Enter a message that is displayed in the e-mail message body.
When to Notify
Select the e-mail notification timing from [When file is stored] and [When Job Flow ended].
226
Setup
Delete Recipient
Deletes all information for the selected recipient.
Edit
Displays the [Edit Recipient] screen, which allows you to check or change the recipient
selected.
For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide.
Close Menu
Deselect the selected item.
Edit/Delete
You can check the content of a job flow sheet, and edit, copy, or delete it.
Note Some operations may be restricted according to types of job flow owners, authentication
settings, and user types. For more information, refer to "Authentication for Job Flow Sheets
and Folders" (P.352).
Delete
Deletes the selected job flow sheet.
Copy
Creates a duplicate of the selected job flow sheet. You can create a new job flow sheet based
on the duplicate.
Tools
The procedure of creation is the same as creation of a new job flow sheet. For more information, refer to
"Create New Job Flow Sheet" (P.222).
Edit
You can edit the selected job flow sheet.
5
The procedure of change is the same as creation of a new job flow sheet. For more information, refer to
"Create New Job Flow Sheet" (P.222).
227
5 Tools
To specify an e-mail or server (FTP/SMB) address (for insertion in the Address Book), it is
not possible to use a speed dial specified with the numeric keypad, one-touch dialing, or a
group dial number.
You can register/edit/delete addresses on the Address Book, and view the list of the
Address Book on CentreWare Internet Services. For more information, refer to the help of
CentreWare Internet Services.
228
Setup
Tools
When selecting [Fax] as the address type
The following items appear:
z
Fax Number z
Remote Folder
z
Name z
F Code
z
Index z
Relay Broadcast
z Starting Rate z Billing - Day Time
z Resolution z Billing - Night Time
z
Cover Page z
Billing - Midnight
z
Maximum Image Size
Address Type
Allows you to change an address type.
E-mail Address
Enter an e-mail address with up to 128 single-byte characters.
For information about how to enter characters, refer to "Entering Text" (P.30).
Name
Enter a recipient name with up to 36 single-byte characters.
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5 Tools
For information about how to enter characters, refer to "Entering Text" (P.30).
Surname
Enter a recipient surname with up to 32 single-byte characters.
For information about how to enter characters, refer to "Entering Text" (P.30).
Given Name
Enter a recipient given name with up to 32 single-byte characters.
For information about how to enter characters, refer to "Entering Text" (P.30).
Custom Item 1
The attribute name set as [Custom Item 1 attribute name] is shown as the item name.
You can input any information as an auxiliary item. Up to 20 single-byte characters are
allowed. This item is suitable for information represented by a shorter character string, such
as telephone number and employee number.
For more information on the attribute name, refer to "Attribute Name of Custom Items 1, 2, and 3"
(P.180).
Custom Item 2
Tools
The attribute name set as [Custom Item 2 attribute name] is shown as the item name.
You can input any information as an auxiliary item. Up to 40 single-byte characters can be
used. This item is suitable for information represented by a longer character string, such as
Custom Item 3
The attribute name set as [Custom Item 3 attribute name] is shown as the item name.
You can input any information as an auxiliary item. Up to 60 single-byte characters can be
used. This item is suitable for information represented by a much longer character string,
such as company division name and company address.
For more information on the attribute name, refer to "Attribute Name of Custom Items 1, 2, and 3"
(P.180).
S/MIME Certificate
Allows you to link an S/MIME certificate. The S/MIME certificate must be registered in
advance.
To link a certificate, select [Attach/Change Link] and select a certificate in a screen displayed.
To remove a link, select [Remove Certificate].
Important If a certificate linked to an S/MIME certificate in the Address Book is deleted by some
reasons such as hard disk initialization and the deletion of the certificate, the certificate
linked to the S/MIME certificate will be invalid. Even if you re-register the S/MIME certificate,
you have to manually link it again.
Note If many certificates are registered on the machine, it may take a long time to link a certificate.
For more information on the certificate, refer to "Encryption and Digital Signature Settings" (P.323).
Transfer Protocol
Set the transfer protocol. You can select either [FTP] or [SMB].
230
Setup
Save in
Enter the directory for storing files. When SMB is selected, use a UNC format.
z
Transferring via FTP
For example: aaa/bbb
When you save files in the bbb directory under the aaa directory in the root directory.
z
Transferring via SMB
For example: aaa\bbb
When you save files in the bbb directory under the aaa directory in a specified volume.
User Name
Set the user name when a user name is required to be input by the forwarding destination
server.
When [FTP] is selected for [Transfer Protocol], up to 97 characters are allowed.
When [SMB] is selected for [Transfer Protocol], use one of the following formats:
Tools
z
For Active Directory:
User name@Domain name (User name: up to 32 characters / Domain name: up to 64
characters)
z
For example: fuji@example.com ("fuji" is a user name and "example.com" is a domain name)
For Windows NT domains:
5
Domain name\User name (Domain name: up to 64 characters / User name: up to 32
characters)
For example: example\fuji ("example" is a domain name and "fuji" is a user name)
z
For workgroups:
Local user (up to 32 characters)
For example: Fuji-Taro
Password
Set a password when the forwarding destination server prompts a password entry. You can
enter up to 32 single-byte characters for a password.
Port Number
Set the forwarding destination port number. Specify a number from 1 to 65535.
Fax Number
Enter a fax number with up to 128 digits.
For information about how to enter characters, refer to "Entering Text" (P.30).
Index
You can register a single alphanumeric index character for use as a keyword to search with
the Address Book.
For information about how to enter characters, refer to "Entering Text" (P.30).
Starting Rate
Set a communications mode. You can select either [G3 Auto] or [Forced 4800 bps].
When the destination is specified by a speed dial number with the communications mode set,
you cannot change the communications mode in the [Fax/Internet Fax] screen.
231
5 Tools
Resolution
Set image quality for transmission.
Select from [Panel] (image quality selected on the control panel), [Standard (200x100 dpi)],
[Fine (200 dpi)], [Superfine (400 dpi)], and [Superfine (600 dpi)].
Cover Page
Select whether or not to send a fax or an Internet fax with a cover note attached. If attached,
specify comments on the sender and a recipient to be printed in the cover pages.
Comments must be registered in advance.
For information on comment registration, refer to "Add Fax Comment" (P.235).
5
Note Select [ ] to display the previous screen
or [ ] to display the next screen.
4 Select [Save]. The image of the Fax Cover
Page is displayed.
5 Select [Save].
Delay Start
Set whether or not to use a delayed start transmission.
If the machines system clock is set to the 24-hour display, [AM] and [PM] do not appear. For
information on the system clock, refer to "Time" (P.132).
Remote Folder
Select whether or not to send a fax or an Internet fax to a recipients folder. To use folder
communications, you must obtain the recipient's folder number and passcode in advance.
1 Select [On].
2 Enter a recipient's folder number with the
numeric keypad.
3 If a passcode is set, enter the passcode with
the numeric keypad.
Note If no passcode is set, leave the text boxes
blank and select [Save].
F Code
Select whether or not to use F code communications.
232
Setup
F Code is the transmission procedure set by the Communications and Information Network
Association of Japan and is the T.30 (communication protocol) method for using sub-
addresses that are standardized by the ITU-T.
For F code (sub address) and password, you can use up to 20 digits 0 to 9, , and #.
1 Select [On].
2 Enter the F code with the numeric keypad.
Note The F code consists of 0 + folder
number. For example, if the folder
number is 123, the F code will be 0123.
3 Enter the password as required with the
numeric keypad, and then select [Save].
Note You can enter up to 20 digits for the
password.
Relay Broadcast
Set the instruction given to a relay station, which is used when the machine is a base station
and the registered speed dial is a relay station for relay broadcast.
When selecting [On], set [Relay Station ID], [Print at Relay Station], and [Broadcast
Recipients].
Tools
1 Select [On].
2 Enter a 2-digit relay station ID with the
numeric keypad.
5
Note The relay station ID is the address
number for the base station (the machine)
already registered on the relay station.
3 Select [Speed Dial 001<->099].
4 Enter a speed dial number of broadcast
destination (001 to 099) or group number (#01 to #09) registered on the relay station
with the numeric keypad, and then select [Add].
Note If there are more than one broadcast destinations, repeat step 4.
5 To print a document also at the relay station, under select [On] for [Print at Relay
Station].
6 Select [Save].
1 Select one of [Billing - Day Time], [Billing - Night Time], and [Billing - Midnight].
233
5 Tools
2 Select [Billing].
3 Enter the time for one unit charge from 0.1 to
255.9 seconds in 0.1 second increments
with the numeric keypad.
4 Select [Save].
TIFF-S
The Internet fax standard profile. For documents larger than A4, the size is automatically
reduced to A4 when transmission.
TIFF-F
Select this profile when you specify [Superfine] for [Resolution] or when you send A3 or B4
documents.
TIFF-J
Select this profile for sending documents in JBIG.
Tools
5 Selecting this button deletes all the information registered for the address selected. To delete
all information registered, select [Delete].
Important Deleted information cannot be restored.
234
Setup
Tools
Delete this group
Deletes all information registered on a group.
235
5 Tools
Accounting
In [Accounting], you can register the users that will use the machine, and set the
operation settings of the Accounting feature.
For more information about this feature, refer to "Authentication and Accounting Features" (P.339).
The following shows the reference section for each setting.
Create/View User Accounts......................................................................................................236
View Accounts..........................................................................................................................239
Reset User Accounts .................................................................................................................239
System Administrator's Meter (Copy Jobs) ..............................................................................240
Accounting Type.......................................................................................................................240
Accounting Login Screen Settings............................................................................................241
Fax Billing Data ........................................................................................................................242
Accounting/Billing Device Settings..........................................................................................242
236
Accounting
User ID
Enter a user ID to use the machine. Up to 32 single-byte characters are allowed.
User Name
Set a user name. Up to 32 single-byte characters are allowed.
For information about how to enter characters, refer to "Entering Text" (P.30).
Passcode
Set a passcode. Setting a passcode is strongly recommended for security. Set a passcode
from 4 to 12 digits.
Note When [Passcode Entry from Control Panel] is set to [On], a passcode entry is required upon
user authentication.
Tools
For information on how to change your passcode later, refer to "Changing Passcode" (P.370).
E-mail Address
Enter an e-mail address with up to 128 characters. The address set here will be set as [From]
5
under [E-mail].
For information about how to enter characters, refer to "Entering Text" (P.30).
Account Limit
You can place restrictions on the use and the maximum number of allowed pages for each of
the Copy, Fax, Scan, and Print features.
3 To set account limits, select [Change Account Limit], and then enter the maximum
number of pages with the numeric keypad.
Feature Access
Set access restrictions on features.
z Free Access
The feature is not restricted.
z
No Access to Copy/Fax/Scan/Print Service
Allows you to restrict the use of the Copy, Fax, Scan, or Print service.
237
5 Tools
z The following limits can be placed on the Copy service for each user:
Permission to use: [Free Access], [Black & White Only], [Color Only], or [No Access to Copy
Service]
Maximum number of color pages allowed: 1 to 9,999,999
Maximum number of black-and-white pages allowed: 1 to 9,999,999
z The following limits can be placed on the Fax service for each user:
Permission to use: [Free Access] or [No Access to Fax Service]
z The following limits can be placed on the Scan service for each user:
Permission to use: [Free Access], [Black & White Only], [Color Only], or [No Access to Scan
Service]
Maximum number of color pages allowed: 1 to 9,999,999
Maximum number of black-and-white pages allowed: 1 to 9,999,999
z
The following limits can be placed on the Print service for each user:
Permission to use: [Free Access], [Black & White Only], or [No Access to Print Service]
Maximum number of color pages allowed: 1 to 9,999,999
Maximum number of black-and-white pages allowed: 1 to 9,999,999
User Role
User Role
Allows you to select a user role for a user.
Tools
z User
No special authority is given to this user role.
z
System Administrator
5 The same authority as a system administrator is given except for the following operation:
- Operate folders
- Operate job flow sheets
- Change the passcode of the system administrator
z
Account Administrator
The following authorities are given:
- Create, delete, change (except for passcode), and view (unavailable depending on some
settings) user information
- Create, delete, change, and view accounting
- Change an Alternative Name for Account ID or Mask Account ID
- Print an Auditron Report for each user
Reset Account
Deletes all registered information for a selected user.
Reset
Deletes the registered user data. Once deleted, the data cannot be restored.
Important All job flow sheets, folders, and files within folders belonging to the user are deleted. If the
user is owner of a large amount of material (when a large quantity of files is left remaining
within a folder for example), the deletion will take a considerable time.
Cancel
Cancels the deletion of the user data.
Reset
Resets the current cumulative number of pages for users. Once reset, the previous count
cannot be restored.
238
Accounting
Cancel
Cancels resetting the cumulative number of pages.
View Accounts
Selecting [Xerox Standard Accounting] on the [Accounting Type] screen allows you to
check the following for each registered user or group: (1) the maximum number of times
that the account can be used for each service, and (2) how many times the account has
been used for each service.
Note You can register users and groups on CentreWare Internet Services. For more information,
refer to the help of CentreWare Internet Services.
Tools
You can delete all registered information for all registered users in a single operation,
or reset the auditron data. It is also available to print contents for confirmation before
resetting. The settings described here are identical with [Reset User Accounts] under
[Authentication/Security Settings].
5
Note This item does not appear when [Network Accounting] or [Xerox Standard Accounting] is
selected in [Accounting Type].
Total Impressions
Resets all accounting data for all users including the system administrator. The number of
pages is also reset to 0.
239
5 Tools
Note [Meter (Print Jobs)] is displayed when [Disable Accounting is selected for [Print Service] in
the [Auditron Mode] screen under [Accounting Type].
Reset
Deletes or resets the data for the selected item.
Accounting Type
Tools
Accounting Disabled
5 Does not perform accounting.
Local Accounting
Performs accounting.
Network Accounting
Performs accounting based on the user information managed on a remote service. User
information is registered on the remote service.
Note When [Network Accounting] is selected, users are prompted to enter their Account ID on the
[Login] screen that is displayed when attempting to use services required for accounting.
For more information on Network Accounting, refer to "Types of Account Administration" (P.345).
Auditron Mode
Allows you to set whether or not to enable the Auditron feature for the following services:
z
Copy z
Fax/Internet Fax z
Store to Folder
z E-mail z Network Scanning z Scan to PC
z Store to USB z Store & Send Link z Media Print - Text
z Media Print - Photos z Print
Note The services displayed on the screen vary depending on the machine configuration.
When [Enable Accounting] is selected for a service, [ ] is displayed on the button of the
applicable service on the [Services Home] screen. Also, [ : Requires Login] is displayed at
the lower left of the [Services Home] screen. [ ] and [ : Requires Login] are not displayed
after authentication.
Print jobs may be canceled depending on the settings in "Receive Control" (P.251).
240
Accounting
Tools
You can configure Accounting settings.
Show
As you enter the user ID, the characters are echoed on the screen in the normal way.
Hide
As you enter the user ID, the character string is hidden as a row of asterisks ().
Show
As you enter the Account ID, the characters are echoed on the screen in the normal way.
241
5 Tools
Hide
As you enter the Account ID, the character string is hidden as a row of asterisks ().
242
Accounting
Accounting/Billing Device
Select the type of the accounting/billing device connected to the machine.
Important If a device connected does not match the device selected in [Accounting/Billing Device], an
error occurs. Jobs related to the accounting/billing device cannot be performed until the error
is resolved. For information on how to resolve the error, refer to "Error Code" (P.418).
Tools
jobs. Select from [No Tracking] and [Track with Accounting/Billing Device].
This feature is available for accounting/billing devices other than Coin Kit and Dispenser.
Interrupt Mode 5
The feature is effective for the Copy service.
Select whether or not to enable the Interrupt mode. Select from [Disabled] and [Enabled].
This feature is available for accounting/billing devices other than Card Activated - Cumulative
and Smart Card Reader.
243
5 Tools
Important Some of the products listed above may not be available for this feature depending on the
types and settings. For information on the products available for this feature and on how to
change the settings, contact our Customer Support Center.
Tools
244
Authentication/Security Settings
Authentication/Security Settings
Tools
System Administrator Settings
In [System Administrator Settings], you can set the system administrator ID and
passcode. 5
We recommend setting the system administrator ID and passcode to prevent
unauthorized setting changes and ensure security.
245
5 Tools
For more information about Passcode Entry from Control Panel, refer to "Passcode Policy" (P.250).
Authentication
In [Authentication], you can set the following items.
Tools
Login Type
Allows you to select a type of authentication.
No Login Required
Does not use the Authentication feature.
Access Control
Allows you to set whether to authenticate users when they access a target screen on
the control panel.
Important When a guest user is permitted to use the machine, access restriction for each service
cannot be specified for the guest user. If you want to restrict a guest user to use the
machine, refer to "Guest User" (P.249).
246
Authentication/Security Settings
Device Access
Allows you to restrict buttons operation on the control panel of the machine.
Select [Unlocked] or [Locked].
When a user is authenticated using remote authentication with Kerberos, LDAP, or SMB
authentication system and the access control is enabled, the user can operate the buttons on
the control panel, which are determined based on the access permission information
obtained from the LDAP server.
Important When the access control is enabled, set [Save remote accounts in this machine] to
[Disabled] in [User Details Setup] because the access permission information of the control
panel obtained via remote authentication is not saved on the machine. For information on
the setting, refer to "Save remote accounts in this machine" (P.249).
Service Access
Allows you to restrict access to each of the following services.
Note When [Locked (Show Icon)] is selected for a service, [ ] is displayed on the button of the
applicable service on the [Services Home] screen. Also, [ : Requires Login] is displayed at
the lower left of the [Services Home] screen. [ ] and [ : Requires Login] are not displayed
after authentication.
When [Locked (Hide Icon)] is selected for a service, the applicable service is not displayed
on the [Services Home] screen. The services is displayed after authentication.
When a user is authenticated using remote authentication with Kerberos, LDAP, or SMB
Tools
authentication system and the access control is enabled, the user can access services on the
control panel of the machine, which are determined based on the access permission
information obtained from the LDAP server.
Important When the access control is enabled, set [Save remote accounts in this machine] to
[Disabled] in [User Details Setup] because the access permission information of the control
5
panel obtained via remote authentication is not saved on the machine. For information on
the setting, refer to "Save remote accounts in this machine" (P.249).
For more information on how to set the login type, refer to "Login Type" (P.246).
z Copy
Restricts access to the Copy service on the machine.
If a stored programming contains steps to use the Copy service, the use of the store
programming is also restricted.
z Fax/Internet Fax
Restricts access to the Fax/Internet Fax/Direct Fax service on the machine.
If a stored programming contains steps to use the Fax/Internet Fax service, the use of the
store programming is also restricted.
z
Scan
Restricts access to the E-mail, Store to Folder, Scan to PC, Store to USB, Store & Send Link,
Network Scanning services and features on the machine.
If a stored programming contains steps to use the Scan services, the use of the store
programming is also restricted.
z
Media Print - Text
Restricts access to the Media Print - Text service on the machine.
z
Media Print - Photos
Restricts access to the Media Print - Photos service on the machine.
z Send from Folder
Restricts access to the Send from Folder service on the machine.
z Stored Programming
Restricts access to the Stored Programming service on the machine.
z
Job Flow Sheets
Restricts access to the Job Flow Sheets service on the machine.
z
Print
Restricts users to print jobs stored on the machine, such as the Secure Print and Sample Set
jobs.
247
5 Tools
This feature also restricts the submission of print jobs from a computer via a network.
To use the Authentication feature, authentication information such as a user ID and passcode
needs to be entered in a print driver.
If authentication fails, the print data sent to the machine is saved in the machine or deleted
according to the Charge Print settings.
For information on how to set the login type, refer to "Login Type" (P.246).
Feature Access
Set [Color Copying].
When a user is authenticated using remote authentication with Kerberos, LDAP, or SMB
authentication system and the access control is enabled, the user can access features on the
control panel of the machine, which are determined based on the access permission
information obtained from the LDAP server.
Important When the access control is enabled, set [Save remote accounts in this machine] to
[Disabled] in [User Details Setup] because the access permission information of the control
panel obtained via remote authentication is not saved on the machine. For information on
the setting, refer to "Save remote accounts in this machine" (P.249).
check the cumulative number of pages for each user registered. Up to 1,000 user data
can be registered. The settings described here are identical with [Create/View User
Accounts] under [Accounting].
5 Refer to "Create/View User Accounts" (P.236).
Group Name
Enter a group name with up to 32 single-byte
characters.
248
Authentication/Security Settings
Tools
When you select [Show], the characters you enter are echoed on the screen in the normal
way as you enter the user ID. When you select [Hide], the characters you enter is hidden as a
row of asterisks (*****) as you enter the user ID.
Guest User
Set whether or not to permit a guest user when [Login to Remote Accounts] is selected. Set
the guest passcode for the guest user.
Important If permitted, a guest can operate the buttons on the control panel of the machine through a
passcode authentication. Access restriction for each service, however, cannot be specified
for the guest user.
249
5 Tools
Passcode Policy
250
Authentication/Security Settings
For more information on the Charge Print and Private Charge Print features, refer to "10 Job
Status" > "Printing and Deleting Stored Jobs" and "11 Computer Operations" > "Print" in the
User Guide.
Receive Control
You can set how received print jobs should be handled.
Tools
For information about printing from a print driver, refer to "11 Computer Operations" in the User Guide.
For information about printing or deleting the print job saved, refer to "10 Job Status" > "Printing and
Deleting Stored Jobs" > "Private Charge Print" in the User Guide, and about deleting a Private Charge
Print job with an invalid User ID, refer to "Deleting a Private Charge Print Job with an Invalid User ID" 5
(P.90).
251
5 Tools
- To save jobs as Private Charge Print, select [Save as Charge Print Job].
- To delete jobs, select [Delete Job].
z
Job without User ID
Set the processing to apply to jobs with no authentication user ID attached (such as print jobs
sent from CentreWare Internet Services or e-mail print).
- To print jobs, select [Print Job].
- To save jobs as Charge Print, select [Save as Charge Print Job].
- To delete jobs, select [Delete Job].
Note [Job without User ID] is automatically changed to [Print Job] on the machine when you select
as follows on CentreWare Internet Services: [Properties] > [Security] > [Authentication
Configuration] > [Non-Account Print]. When [Job without User ID] is set to [Save as Charge
Print Job] or [Delete Job], the [Non-account Print] check box on CentreWare Internet
Services is deselected automatically.
details on how to specify an expiration date, refer to "Stored File Settings" (P.216). For
details on how to delete the print jobs manually, refer to "Deleting a Private Charge Print Job
with an Invalid User ID" (P.90).
5 Note When [Save as Private Charge Print Job] is selected, the Secure Print, Sample Set, Store in
Remote Folder, and Delayed Print settings specified in the print driver will be ignored.
When [Save as Private Charge Print Job] is selected, [Job without User ID] is displayed.
z
Job without User ID
Set how to process the e-mail print jobs with no user ID attached.
- To print jobs, select [Print Job].
- To save jobs as Charge Print, select [Save as Charge Print Job].
- To delete jobs, select [Delete Job].
Note [Job without User ID] is automatically changed to [Print Job] on the machine when you select
as follows on CentreWare Internet Services: [Properties] > [Security] > [Authentication
Configuration] > [Non-Account Print]. When [Job without User ID] is set to [Save as Charge
Print Job] or [Delete Job], the [Non-account Print] check box on CentreWare Internet
Services is deselected automatically.
252
Authentication/Security Settings
You can temporarily disable active settings such as Force Watermark, Print Universal
Unique ID, and Force Annotation features that have been enabled.
This feature is applicable to Copy, Print from Folder, Print Stored File, Media Print -
Text, and Media Print - Photos jobs when [Enable Active Settings] is selected (for jobs
such as Fax, Client Print, and Report, you cannot disable active settings).
This option is displayed when [Enable Active Settings] is selected for [Allow User to
Disable Active Settings] for the authorization group where the login user belongs.
Note If this setting is set to [Enable Active Settings] while a job is in progress, the setting is not
effective for the job.
You can disable active settings even when you select a file in a folder using the Job Flow
feature and manually execute a job.
Users with system administrator role can configure this feature regardless of authorization
group.
The Watermark feature specified by user using TrustMakingBasic (purchase separately) or
copy are not disabled.
For more information about Force Watermark, refer to "Watermark" (P.145).
For more information about Print Universal Unique ID, refer to "Print Universal Unique ID" (P.148).
For settings of authorization group, refer to "Authentication and Accounting Features" (P.339).
Tools
You can hide active jobs, completed jobs, and job logs from unauthenticated users or
non-job owners, to protect privacy and prevent leakage of confidential information.
Note If you set to hide job details, you cannot stop or delete jobs you instructed. Therefore, you
5
cannot cancel jobs in the case of operational error of copies or wrong transmission of faxes.
Number of Overwrites
You can select the number of overwrites either once or three times.
253
5 Tools
Important If the machine is turned off during the overwriting, unfinished files may remain on the hard
disk. The overwriting will resume if you turn the machine on again with the unfinished files
remaining on the hard disk.
Overwriting once erases the data, but overwriting three times makes it even more definite
that the data cannot be restored. It does, however, take longer.
During overwriting, normal operations may be slowed down.
Note An optional component is required to use this feature. For more information, contact our
Customer Support Center.
For more information on how to check the status during overwriting, refer to "Overwrite Hard Disk"
(P.106).
5 z
will not be able to recover in case of malfunction.
Set [Passcode Entry from Control Panel] to [On].
z Set [Maximum Login Attempts] to 5 times.
z Note that the hard disk security will not be warranted if you do not correctly follow the above
setting instructions.
For more information on how to set data encryption, refer to "Data Encryption" (P.154).
For more information on how to set service representative restricted operation, refer to "Service Rep.
Restricted Operation" (P.155).
For more information on how to set passcode entry from control panel, refer to "Passcode Policy"
(P.250).
For more information on how to set the system administrator's user ID, refer to "System Administrators
Login ID" (P.245).
The manager (of the organization that this machine is used for) must follow the instructions
below:
z
Assign an appropriate person as a system administrator and manage and train the person
properly.
z
When turning off the machine, make sure no operation is running. Train the users to turn off
the machine after an active operation completes, if any.
z
Note that the Data Security Kit is used to protect deleted document data from being
recovered; it does not protect files stored in folders in the hard disk.
z Install an anti-bugging device on the internal network that the machine with the Data Security
Kit is located on, and perform the network settings properly to protect the machine from
interceptions.
z
To block unauthorized access, install a firewall device between the external network and the
internal network that the machine is located on.
z Set the passcode and encryption key according to the following rules:
- Do not use easily assured character string
- Use both characters and numerics
For more information on encryption key, refer to "Encryption Key for Confidential Data" (P.155).
254
6 CentreWare Internet
Services Settings
CentreWare Internet Services provides services such as displaying the status of the
machine and jobs, and altering configurations using a web browser in a TCP/IP
environment.
Preparations
Prepare a computer supporting the TCP/IP protocol to use CentreWare Internet
CentreWare Internet Services Settings
Services.
CentreWare Internet Services supports the following browsers:
For Windows XP
z
Mozilla Firefox 2.0
z
Microsoft Internet Explorer 6.0 Service Pack 2
256
Installation of CentreWare Internet Services
7 Start CentreWare Internet Services to confirm whether the service is available or not.
For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet
Services" (P.258).
257
6 CentreWare Internet Services Settings
z
Example of the Internet address entry (when the machine's Internet address is
myhost.example.com)
http://myhost.example.com/
6
Note If your network uses DNS (Domain Name System) and the machine's host name is
registered on the domain name server, you can access the machine using the Internet
address combining the host name and the domain name. For example, if the host name is
"myhost", and the domain name is "example.com" then the Internet address is
"myhost.example.com".
When specifying a port number, add ":" and the port number after the Internet address.
If using the Authentication feature on the machine, enter a user ID and passcode in the
[User Name] and [Password] fields. If you are not sure about the user ID and passcode,
consult your system administrator.
The features you can operate vary depending on the system administrators authority that
was given to a user.
If communications are encrypted; when the [Enabled] check box is selected under [Security]
> [SSL/TLS Settings] > [HTTP-SSL/TLS Communication] on the [Properties] tab, you must
specify an address that starts with "https" instead of "http" to access CentreWare Internet
Services.
Example of the IP address entry
https://192.168.1.1/ (IPv4)
https://[2001:DB8::1234] (IPv6)
Example of the Internet address entry
https://myhost.example.com/
If CentreWare Internet Services is not displayed, refer to "CentreWare Internet Services Problems"
(P.410).
258
Configuring Machine Settings Using CentreWare Internet Services
CentreWare Internet Services enables you to change various settings on the machine
from a computer.
Note Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of
CentreWare Internet Services when an item that you want to set is not displayed.
If you change a setting from CentreWare Internet Services while the control panel is being
used, the change does not take effect until you manually reboot the machine. If [Auto Clear]
259
6 CentreWare Internet Services Settings
Add New Name Select from [Address Refer to "Add Address Book Entry"
Book] tab (P.227).
Job Management Select from [Properties] Allows you to configure the delete
tab > [General Setup] method of jobs.
Paper Tray Attributes Refer to "Changing the Paper Settings"
(P.49).
Paper Settings Refer to "Changing the Paper Settings"
(P.49).
Energy Saver Settings Refer to "Changing the Interval for
Entering Energy Saver Mode" (P.19).
Stored Job Settings Refer to "Stored File Settings" (P.216).
Memory Settings Refer to "Allocate Memory" (P.186).
Internet Services Allows you to configure the display
260
Configuring Machine Settings Using CentreWare Internet Services
261
6 CentreWare Internet Services Settings
6 Certificate Revocation
delete, and export of the certificate.
Refer to "Certificate Revocation
Retrieval Settings Retrieval Settings" (P.184).
IEEE 802.1x Refer to "IEEE 802.1x Settings" (P.183).
SSL/TLS Settings Refer to "SSL/TLS Settings" (P.181).
S/MIME Settings Refer to "S/MIME Settings" (P.181).
PDF/DocuWorks/XPS Refer to "PDF/DocuWorks/XPS
Security Settings Signature Settings" (P.182).
Watermark Refer to "Watermark" (P.145).
Force Annotation Refer to "Force Annotation" (P.147).
Job Status Default Allows you to configure the display/hide
settings for completed and active jobs.
Service Representative Allows you to restrict the operation of
Restricted Operation service representatives. Prevents the
machine from being altered by someone
impersonating our service
representative.
System Administrator Refer to "System Administrator Settings"
Settings (P.245).
262
7 Printer Environment Settings
This chapter describes the settings to use the Print feature on the machine.
z Print Overview ..........................................................................................264
z Installation When Using USB Port ............................................................267
z Installation When Using TCP/IP (LPD/Port 9100) ....................................269
z Installation When Using NetWare.............................................................272
z
Installation When Using Microsoft Network (SMB) ...................................275
z Installation When Using Internet Printing Protocol (IPP) ..........................277
z
Installation When Using EtherTalk............................................................279
7 Printer Environment Settings
Print Overview
This machine can be set up as a local printer by directly connecting the machine to a
computer using a USB interface cable. Similarly, it can be set up as a network printer
by connecting the machine to a network.
Enable the necessary port using the control panel or CentreWare Internet Services.
Via Internet
IPP Local connection
USB
Printer Environment Settings
Network connection
LPD/ SMB/ Port9100/ EtherTalk
Network connection
NetWare/ Windows shared printer
Server
7 USB
Use a USB interface cable to directly connect the machine to a computer.
For more information on how to set up the machine using USB connection, refer to "Installation When
Using USB Port" (P.267).
LPD
Use LPD when direct communication between the machine and a computer via TCP/
IP is available.
For more information on how to set up the machine using LPD, refer to "Installation When Using TCP/
IP (LPD/Port 9100)" (P.269).
NetWare
The machine supports the PServer mode using Netware directory service and bindery
service. The PServer mode enables the machine to function as a printer server, and to
retrieve print jobs in the print queue to output. The printer created for the machine
consumes one user license of the file server.
Note The machine does not support Remote Printer (RPrinter) mode.
You can use the machine as a printer in a NDPS environment by using a Novell NDPS
Gateway. To use the machine as a printer in a NDPS environment, you need to have the
machine operating in a NetWare print environment beforehand, or enable LPD in advance
and set it as a gateway destination in a Novell NDPS Gateway setup. Attributes, however,
that can be set or obtained by NDPS are not supported.
264
Print Overview
z Supported interfaces
- 100BASE-TX
- 10BASE-T
z
Supported frame types
- Ethernet II specification
- IEEE802.3 specification
- IEEE802.3 / IEEE802.2 specification
- IEEE802.3 / IEEE802.2 / SNAP specification
Note The machine sends out packets of each frame type on the network, and will initialize for the
same frame type as that of the first reply packet received. The frame type can also be fixed.
If, however, there are multiple protocols running on the same network, use Ethernet II
specification.
Some network equipment, such as hubs, may not be compatible with the automatic frame
type detection. If a data link indicator corresponding to the port of the network equipment
connected with the machine is not lit up, change the frame type settings of the machine
SMB
Use SMB to print using Microsoft Networks.
For more information on how to set up the machine using SMB, refer to "Installation When Using
Microsoft Network (SMB)" (P.275).
IPP
Use IPP to print via the Internet.
For more information on how to set up the machine using IPP, refer to "Installation When Using Internet 7
Printing Protocol (IPP)" (P.277).
Port 9100
Use Port9100 when the machine uses Port9100.
For more information on how to set up the machine using Port 9100, refer to "Installation When Using
TCP/IP (LPD/Port 9100)" (P.269).
EtherTalk
Use EtherTalk when you print from a Macintosh computer. The Adobe PostScript 3 Kit
(optional) is required.
Note The Adobe PostScript 3 Kit (optional) is required.
For more information on how to set up the machine using EtherTalk, refer to "Installation When Using
EtherTalk" (P.279).
265
7 Printer Environment Settings
OS Windows 2000 O O O O O O O O
Windows XP O O O O O O O
Windows
O O O O O O O
Server 2003
Windows
O O O O O O O
Printer Environment Settings
Server 2008
Windows Vista O O O O O O O
Windows 7 O O O O O
UNIX O*2
Macintosh O*4 O*4 O*4 O*3 O*5
266
Installation When Using USB Port
This section describes how to install the machine using a USB interface.
The following shows the reference section for each procedure.
Step 1 Preparations................................................................................................................... 267
Step 2 Configuration on the Machine ...................................................................................... 267
Step 3 Configuration on the Computer .................................................................................... 268
CentreWare Internet Services Setting Items ............................................................................ 268
Step 1 Preparations
The following items are required to connect the machine to a computer via a USB
interface.
267
7 Printer Environment Settings
To print from the machine, you need to install a print driver on your computer.
For information on the supported operating systems, refer to "Supported Operating Systems" (P.266).
For information on the driver installation procedures, refer to the manual contained in the Driver CD
Kit.
You can print via USB from a Macintosh computer.
For information on the installation procedures of the print driver for Mac OS X, refer to the manual
contained in the CD-ROM provided with the driver.
For information on the installation procedures of Adobe PostScript 3 Kit (optional), refer to the manual
contained in the CD-ROM provided with the Adobe PostScript 3 Kit (optional).
268
Installation When Using TCP/IP (LPD/Port 9100)
Step 1 Preparations
The following items are required to use the machine via TCP/IP (LPD/Port 9100).
z TCP/IP network environment
269
7 Printer Environment Settings
4 If the operating system on the client is Mac OS X 10.3.9 or later, enable the Bonjour
port, and the Discovery feature that automatically detects printers on the IP network
can be enabled.
Printer Environment Settings
270
Installation When Using TCP/IP (LPD/Port 9100)
271
7 Printer Environment Settings
Step 1 Preparations
The following items are required to set up the machine to use NetWare.
z NetWare server
Printer Environment Settings
7 For the items that can be configured using CentreWare Internet Services, refer to "CentreWare Internet
Services Setting Items" (P.274).
Using IPX/SPX
272
Installation When Using NetWare
Note Rebooting the machine may be required depending on the settings. When a message
displayed on the screen, follow the message and reboot the machine.
5 Print a configuration report to confirm that the NetWare port is enabled, and confirm
the NetWare device name and the network address.
For information on how to print a configuration report, refer to "Print Reports" (P.97).
273
7 Printer Environment Settings
274
Installation When Using Microsoft Network (SMB)
This section describes how to install the machine using Microsoft Network (SMB).
The following shows the reference section for each procedure.
Step 1 Preparations................................................................................................................... 275
Step 2 Configuration on the Machine ...................................................................................... 275
Step 3 Configuration on the Computer .................................................................................... 276
CentreWare Internet Services Setting Items ............................................................................ 276
Step 1 Preparations
The following items are required to set up the machine to use Microsoft Network (SMB).
z NetWare server
3) Select [Tools].
2 Enable the SMB port.
1) Select [Connectivity & Network Setup].
2) Select [Port Settings].
3) Select [SMB], and then select [Change Settings].
4) Select [Port Status], and then select [Change Settings].
5) Select [Enabled], and then select [Save].
6) Select [Close] repeatedly until the [Tools] screen is displayed.
3 Set an IP address and the other addresses.
Skip this step if an IP address is already set.
If DHCP or BOOTP is available in your environment, configure the method for
275
7 Printer Environment Settings
For information on the SMB settings, refer to "CentreWare Internet Services Setting Items" (P.276).
276
Installation When Using Internet Printing Protocol (IPP)
This section describes how to install the machine using Internet Printing Protocol (IPP).
The following shows the reference section for each procedure.
Step 1 Preparations................................................................................................................... 277
Step 2 Configuration on the Machine ...................................................................................... 277
Step 3 Configuration on the Computer .................................................................................... 278
CentreWare Internet Services Setting Items ............................................................................ 278
Note If the size of print data sent via IPP is larger than the value set in the proxy server, the
machine cannot receive the data. In this case, set a larger value in the proxy server or
change your browser setting not to use the proxy server.
Step 1 Preparations
277
7 Printer Environment Settings
7
CentreWare Internet Services Setting Items
You can configure the following setting items using CentreWare Internet Services:
For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet
Services screen to see help.
For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet
Services" (P.258).
z
Spool Destination for Jobs
([Properties] > [General Setup] > [Memory Settings] > [IPP])
z
Port Settings
z Add Port Number
z TBCP Filter
Note The TBCP filter can be configured when the Adobe PostScript 3 Kit (optional) is installed.
z
Administrator Mode
z
DNS
z Connection Time-Out
278
Installation When Using EtherTalk
Step 1 Preparations
The following items are required to set up the machine to use the EtherTalk interface.
z EtherTalk network environment
279
7 Printer Environment Settings
For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet
Services screen to see help.
For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet
Services" (P.258).
z
Receiving buffer size for the AppleTalk interface
([Properties] > [General Setup] > [Memory Settings] > [EtherTalk])
z Port Settings
z
Printer Name
z
Zone Name
280
8 E-mail Environment Settings
This chapter describes the settings to use various services via e-mail on the
machine.
Note This feature does not appear for some models. For such models, an optional
component is required. For more information, contact our Customer Support
Center.
z E-mail Overview........................................................................................282
z Preparations .............................................................................................284
z
Installation Procedures .............................................................................286
8 E-mail Environment Settings
E-mail Overview
E-mail
E-mail Environment Settings
Scanned documents can be converted into electronic form and transmitted via e-mail.
Print E-mail
You can send e-mails with files attached from computers. File formats that can be
attached to the e-mails are TIFF, PDF, JPEG (JFIF), and XPS.
The message body of e-mail is processed according to the settings in [Incoming E-mail
Print Options] of CentreWare Internet Services.
282
E-mail Overview
283
8 E-mail Environment Settings
Preparations
Print E-mail
Store & Job
E-mail
Item Description E-mail Send Completion
via via Notification
Link Notice
SMTP POP3
Gateway
networks are connected by U U U U U U
address
gateways.
Machine e- Set the E-mail address of
mail address the machine.
O O O O O O
Required when the
addresses for a POP3
server and a SMTP server
DNS server are set with a domain name
U U U U U U
address format instead of their IP
addresses.
You can also acquire this
from DHCP.
8 SMTP server
The machine uses a SMTP
server to send e-mails. The
O O O U O O
address SMTP server can also be
used for receiving e-mails.
If an SMTP server requires
SMTP AUTH authentication, specify an
login name authentication user name. U U U U U U
and password Also specify a password as
required.
Set the POP3 server
POP3 server
address.
U U - O U U
284
Preparations
Print E-mail
Store & Job
E-mail
Item Description E-mail Send Completion
via via Notification
Link Notice
SMTP POP3
285
8 E-mail Environment Settings
Installation Procedures
This section describes how to configure the machine to use the E-mail service.
The following shows the reference section for each procedure.
Step 1 Enabling Port and Setting up TCP/IP ............................................................................286
Step 2 Configuring E-mail Environment ..................................................................................287
CentreWare Internet Services Setting Items .............................................................................288
286
Installation Procedures
5 Select [Close].
Note Rebooting the machine may be required depending on the settings. When a message
displayed on the screen, follow the message and reboot the machine.
6 Print a configuration report to confirm that the ports are enabled and that TCP/IP is set
up correctly.
For information on how to print a configuration report, refer to "Print Reports" (P.97).
287
8 E-mail Environment Settings
For more information on how to configure S/MIME, refer to "S/MIME Settings" (P.181).
288
9 Scanner Environment Settings
This chapter describes the settings to use the Scan services on the machine.
Note This feature does not appear for some models. For such models, an optional
component is required. For more information, contact our Customer Support
Center.
z Scan Service Overview.............................................................................290
z Configuration of Store to Folder................................................................292
z
Configuration of Scan to PC .....................................................................294
z Configuration of Store to USB ..................................................................297
z
Configuration of Network Scanning (Job Template Scanning) .................299
z Configuration of Scan to Home.................................................................302
z Configuration of Job Flow Sheets.............................................................307
z
Configuration of Store & Send Link ..........................................................309
9 Scanner Environment Settings
E-mail
Scanned documents can be converted into electronic data and sent via e-mail.
Scanner Environment Settings
For information on e-mail environment settings, refer to "E-mail Environment Settings" (P.281).
Store to Folder
You can scan a document you want to retrieve as electronic data, and store it in a
folder. The document can be accessed later from any computers on the network.
For information on the Store to Folder service, refer to "Configuration of Store to Folder" (P.292).
Scan to PC
When the machine is connected to a network, you can store the scanned data on
network computers using the FTP or SMB protocol.
You can scan a document you want to retrieve as electronic data, and store it on a
9 computer connected to a network.
For information on the Scan to PC service, refer to "Configuration of Scan to PC" (P.294).
Store to USB
You can store the scanned data to a USB memory device when you insert the USB 2.0
memory device into the USB memory slot of the control panel of the machine. You can
also select data stored in the USB memory device and print the data directly.
For information on the Store to USB service settings, refer to "Configuration of Store to USB" (P.297).
290
Scan Service Overview
Scan to Home
When you select [Login to Remote Accounts] for [Login Type] and select [Enabled] for
[Scan to Home] using CentreWare Internet Services, you can forward scanned
documents to different recipients that corresponds to the login user.
For more information on configuration procedures, refer to "Configuration of Scan to Home" (P.302).
291
9 Scanner Environment Settings
This section describes configuration procedures to use the Store to Folder service on
the machine.
The following shows the reference section for each procedure.
Step 1 Enabling Port and Setting up TCP/IP ............................................................................292
Step 2 Registering a Folder.......................................................................................................293
Step 3 Configuring a Computer ................................................................................................293
292
Configuration of Store to Folder
293
9 Scanner Environment Settings
Configuration of Scan to PC
This section describes how to configure the machine to use the Scan to PC service.
The following shows the reference section for each procedure.
Step 1 Preparations....................................................................................................................294
Step 2 Enabling Port and Setting up TCP/IP ............................................................................295
Step 3 Configuration on the Computer .....................................................................................296
Step 1 Preparations
The following items are required to use the Scan to PC feature.
Using FTP
To transfer data via FTP, one of the following FTP servers and an account to the FTP
server (login name and password) are required.
z
Microsoft Windows Server 2003, Microsoft Windows Server 2008, Microsoft
Windows Server 2008 R2, Microsoft Windows Vista, or Microsoft Windows 7
Scanner Environment Settings
Using SMB
To transfer data via SMB, your computer must run on one of the following operating
systems that includes folder sharing.
For Mac OS X, a shared user account is required on the Mac OS X.
z Microsoft Windows 2000
z Microsoft Windows Server 2003
z
Microsoft Windows Server 2008
z
Microsoft Windows Server 2008 R2
z
Microsoft Windows XP
z Microsoft Windows Vista
z Microsoft Windows 7
z Mac OS X 10.2.x/10.3.x/10.4.x/10.5/10.6
294
Configuration of Scan to PC
Using SMB
Enable the SMB port.
1) Select [Connectivity & Network Setup].
2) Select [Port Settings].
3) Select [SMB], and then select [Change Settings].
4) Select [Port Status], and then select [Change Settings].
5) Select [Enabled], and then select [Save].
6) Select [Close] repeatedly until the [Tools] screen is displayed.
Using FTP 9
Enable the FTP port.
1) Select [Connectivity & Network Setup].
2) Select [Port Settings].
3) Select [FTP Client], and then select [Change Settings].
4) Select [Port Status], and then select [Change Settings].
5) Select [Enabled], and then select [Save].
6) Select [Close] repeatedly until the [Tools] screen is displayed.
3 Set the IP address of the machine and the other addresses.
Skip this step if an IP address is already set.
If DHCP or BOOTP is available in your environment, configure the method for
obtaining the address. If an IP address cannot be obtained automatically or manual
configuration is preferred, confirm the settings of an IP address, a subnet mask, and a
gateway address.
For information on how to set an IP address, refer to "Protocol Settings" (P.171).
295
9 Scanner Environment Settings
Note Rebooting the machine may be required depending on the settings. When a message
displayed on the screen, follow the message and reboot the machine.
6 Print a configuration report to confirm that the SMB port or FTP client is enabled and
that TCP/IP is set up correctly.
For information on how to print a configuration report, refer to "Print Reports" (P.97).
296
Configuration of Store to USB
This section describes how to configure the machine to use the Store to USB service.
The following shows the reference section for each procedure.
Step 1 Preparations................................................................................................................... 297
Step 2 Enabling USB Port........................................................................................................ 297
CentreWare Internet Services Setting Items ............................................................................ 298
Step 1 Preparations
The Store to USB service allows you to directly save the scanned data to a USB 2.0
memory device which is inserted into the USB memory slot on the control panel of the
machine.
z USB memory devices that support FAT12, FAT16, FAT32, or VFAT (long name)
Note USB memory devices that are encrypted with software cannot be used with the machine.
297
9 Scanner Environment Settings
Note Rebooting the machine may be required depending on the settings. When a message
displayed on the screen, follow the message and reboot the machine.
5 Print a configuration report to confirm that the USB port is enabled and that TCP/IP is
set up correctly.
For information on how to print a configuration report, refer to "Print Reports" (P.97).
298
Configuration of Network Scanning (Job Template Scanning)
This section describes how to configure the machine to use the Network Scanning
service.
The following shows the reference section for each procedure.
Step 1 Preparations................................................................................................................... 299
Step 2 Enabling Ports and Setting up TCP/IP .......................................................................... 299
Step 3 Configuring the SNMP Port.......................................................................................... 300
Step 4 Configuration on the Computer .................................................................................... 301
Step 1 Preparations
The following environment is required to use the Network Scanning feature on the
machine.
z To use SMB forwarding, your computer must run on one of the following operating
systems that supports folder sharing.
- Microsoft Windows NT 4.0
299
9 Scanner Environment Settings
Note Rebooting the machine may be required depending on the settings. When a message
displayed on the screen, follow the message and reboot the machine.
6 Print a configuration report to confirm that the ports are enabled and that TCP/IP is set
up correctly.
For information on how to print a configuration report, refer to "Print Reports" (P.97).
7) The right frame of the web browser changes to the machine reboot display.
8) Click [Reboot Machine]. The machine reboots and the settings are enabled.
300
Configuration of Network Scanning (Job Template Scanning)
301
9 Scanner Environment Settings
This section describes how to configure the machine to use the Scan to Home service.
The following shows the reference section for each procedure.
Step 1 Preparations....................................................................................................................302
Step 2 Enabling SMB Port and Setting up TCP/IP...................................................................302
Step 3 Configuring Remote Authentication..............................................................................303
Step 4 Configuring Scan to Home ............................................................................................304
Step 5 Configuration on the Computer .....................................................................................306
Step 1 Preparations
The Scan to Home service allows you to forward scanned files to recipients which vary
depending on a login user when [Login to Remote Accounts] is selected for [Login
Type].
The following items are required to use the Scan to Home feature.
Scanner Environment Settings
Destination Computer
The following operation system must be installed on a destination computer.
For Mac OS X, a sharing user account is required on the Mac OS X.
z
Microsoft Windows 2000
z
Microsoft Windows Server 2003
z
Microsoft Windows Server 2008
9 z Microsoft Windows Server 2008 R2
z
Microsoft Windows XP
z
Microsoft Windows Vista
z
Microsoft Windows 7
z
Mac OS X 10.2.x/10.3.x/10.4.x/10.5/10.6
302
Configuration of Scan to Home
When a passcode is required, select [Next] and enter the system administrators
passcode, and select [Enter].
Note The default user ID is "11111".
The default passcode is "x-admin".
3) Select [Tools] on the [Services Home] screen.
2 Enable the SMB port.
1) Select [Connectivity & Network Setup].
2) Select [Port Settings].
3) Select [SMB], and then select [Change Settings].
4) Select [Port Status], and then select [Change Settings].
5) Select [Enabled], and then select [Save].
6) Select [Close] repeatedly until the [Tools] screen is displayed.
3 Set the IP address and the other addresses.
Skip this step if an IP address is already set.
If DHCP or BOOTP is available in your environment, configure the method for
obtaining the address. If an IP address cannot be obtained automatically or manual
303
9 Scanner Environment Settings
2) Select [Authentication].
3) Select [Login Type].
4) Select [Login to Remote Accounts], and then select [Save].
5) Select [Close].
6) Select [Close] repeatedly until the [Tools] screen is displayed.
3 Configure a remote authentication server to use.
You can select from [Kerberos (Windows 2000)], [Kerberos (Solaris)], [LDAP], [SMB],
and [Authentication Agent].
For information on the remote authentication server settings, refer to "Authentication System Setup"
(P.176).
6) Select the remote authentication system to use, and then select [Save].
7) Select [Close].
Note If an authentication setting is not configured on a remote authentication server selected,
configure settings under [Remote Authentication/Directory Service]. For [LDAP Server/
Directory Service Settings], a configuration is required regardless of a remote authentication
server selected.
- For information on Kerberos Server Settings, refer to "Kerberos Server Settings" (P.177).
- For information on LDAP Server/Directory Service Settings, refer to "LDAP Server/Directory
Service Settings" (P.177).
- For information on SMB Server Settings, refer to "SMB Server Settings" (P.180).
4 Select [Close] repeatedly until the [Tools] screen is displayed.
9 5 Select [Close].
Note Rebooting the machine may be required depending on the settings. When a message
displayed on the screen, follow the message and reboot the machine.
6 Print a configuration report to confirm that the SMB port is enabled and that TCP/IP is
set up correctly.
For information on how to print a configuration report, refer to "Print Reports" (P.97).
304
Configuration of Scan to Home
305
9 Scanner Environment Settings
306
Configuration of Job Flow Sheets
This section describes how to configure the machine to use the Job Flow Sheets
service.
The following shows the reference section for each procedure.
Step 1 Enabling Ports and Setting up TCP/IP .......................................................................... 307
Step 2 Configuring the SNMP Port.......................................................................................... 308
Step 3 Configuration on the Computer .................................................................................... 308
307
9 Scanner Environment Settings
1
Scanner Environment Settings
308
Configuration of Store & Send Link
This section describes how to configure the machine to use the Store & Send Link
service.
Important When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail
message is not encrypted, which enables the user to retrieve the data without password
authentication. Thus, in case the URL information is leaked on the e-mail transmission path
due to any attempts, other parties to whom the information is leaked cannot be tracked. To
prevent others from viewing scanned data, select [PDF] or [DocuWorks] in [File Format] and
set a password in [PDF Security] or [DocuWorks Security] before scanning a document.
Note To use the Store & Send Link service, the configuration for authentication is required.
The following shows the reference section for each procedure.
Step 1 Configuring E-mail ....................................................................................................... 309
Step 2 Enabling Authentication................................................................................................ 309
Step 3 Other Settings................................................................................................................ 309
CentreWare Internet Services Setting Items ............................................................................ 309
309
9 Scanner Environment Settings
310
10 Using the Internet Fax
Service
This chapter describes the settings to use services via the Internet Fax on the
machine.
Note This feature does not appear for some models. For such models, an optional
component is required to use this feature. For more information, contact our
Customer Support Center.
z Internet Fax Overview...............................................................................312
z
Preparations .............................................................................................312
z Installation Procedures .............................................................................314
10 Using the Internet Fax Service
When the Fax feature is available and the machine is equipped with the Internet Fax
Kit (optional), the machine can transmit scanned data as an e-mail attachment using a
corporate intranet or the Internet, unlike conventional fax machines which use public
phone lines. Also, the machine can receive e-mails transmitted from the Internet Fax-
enabled machines.
For details of the Internet Fax, refer to "4 Fax" > "About Internet Fax" in the User Guide.
Preparations
This section describes the prerequisites to use the Internet Fax on the machine.
E-Mail Environment
To use the Internet Fax feature, configure the following settings for your e-mail
environment.
Inter-
Internet Fax net Fax
Item Description Direct*1
via via via
SMTP POP3 SMTP
10 TCP/IP address TCP/IP address of the machine.
O O O
TCP/IP protocol is used for e-mail transmissions.
Subnet mask The subnet mask is required when a network is
U U U
divided into subnetworks.
Gateway address The gateway address is required when multiple net-
U U U
works are used via gateways.
The machines Set the machines e-mail address.
O O O
e-mail address
DNS server address The address is required when the address of POP3 or
SMTP server is set not using an IP address but a
U U U
domain name. The address can be obtained by
DHCP.
SMTP server SMTP server is used for sending e-mails from the
address machine. The SMTP server can also be used for O O X
receiving e-mails.
SMTP AUTH login When a certification-required SMTP server is used,
name, password configure a user name for authentication. Set the U U X
password as necessary.
POP3 server Set the POP3 server address. X O X
312
Preparations
Inter-
Internet Fax net Fax
Item Description Direct*1
via via via
SMTP POP3 SMTP
POP user name Configure the user name for POP receiving. Set the
X O X
password as necessary.
S/MIME settings Configure S/MIME. U U U
O: Required U: Set as required X: Not supported
*1: When you use the Internet Fax Direct feature, set [Tools] > [Fax Service Settings] > [Internet Fax Control] > [Internet
Fax Path] to [Direct (P2P)].
Note To transmit e-mails encrypted by S/MIME or with digital signatures attached, a certificate
must be ready in advance. For more information on a certificate, refer to "Configuration of E-
mail Encryption/Digital Signature" (P.331).
313
10 Using the Internet Fax Service
Installation Procedures
This section describes the configuration procedures to use the Internet Fax feature on
the machine.
The following shows the reference section for each procedure.
Step 1 Enabling Port and Setting up TCP/IP ............................................................................314
Step 2 Configuring E-mail Environment ..................................................................................315
Step 3 Testing the Internet Fax .................................................................................................316
2) Enter the system administrators user ID with the numeric keypad or the keyboard
displayed on the screen, and select [Enter].
When a passcode is required, select [Next] and enter the system administrators
passcode, and select [Enter].
Note The default user ID is "11111".
The default passcode is "x-admin".
314
Installation Procedures
Note Rebooting the machine may be required depending on the settings. When a message
displayed on the screen, follow the message and reboot the machine.
6 Print a configuration report to confirm that the ports are enabled and that TCP/IP is set
up correctly.
For information on how to print a Configuration Report, refer to "Print Reports" (P.97).
315
10 Using the Internet Fax Service
3) Select [Close].
6 Configure the domain filtering for sending and receiving e-mails as necessary.
For information on how to configure the domain filtering, refer to "Domain Filtering" (P.185).
9 Select [Close].
Note Rebooting the machine may be required depending on the settings. When a message
displayed on the screen, follow the message and reboot the machine.
10 After the machine reboots, you can print a configuration report to confirm that the
settings of each item.
For information on how to print a configuration report, refer to "Print Reports" (P.97).
1 Select [Fax/Internet Fax] on the [Services Home] screen to display the [Fax/Internet
Fax] screen.
2 Select [Internet Fax] from the drop-down menu.
3 Enter a destination address.
4 Press the <Start> button to transmit.
5 Check whether the computer received the e-mail.
If the computer cannot receive the e-mail, refer to "Problem Solving" (P.373).
316
11 Using the Server Fax Service
This chapter describes how to use the Server Fax service on the machine.
z Server Fax Overview ................................................................................318
z Preparations .............................................................................................318
z Installation Procedure ...............................................................................319
Note This feature does not appear for some models. For such models, an optional
component is required. For more information, contact our Customer Support
Center.
11 Using the Server Fax Service
If your machine supports the Scan feature, installing the Server Fax Kit (optional)
allows you to use the Fax feature of a Server Fax server.
With the Server Fax feature, you can transfer image data received by the machine to
the Server Fax server, and can transfer image data received by the Server Fax server
to the machine via a network based on the settings you made.
Important While the Fax Server feature is enabled, the Fax feature is detected as "not installed" even if
the Fax Kit 2 is installed on the machine. During that time, therefore, fax transmission and
reception are disabled and printed reports show that the machine does not support the Fax
feature.
Note The Server Fax service cannot be used together with the Fax service or the Internet Fax
service.
Preparations
The following describes the conditions necessary to use Server Fax on the machine.
11
318
Installation Procedure
Installation Procedure
Installation Overview
This section describes the configuration procedure to use the Server Fax feature on the
machine.
The following shows the reference section for the configuration procedures.
Step 1 Fax Settings ................................................................................................................... 319
Step 2 Setting the Server Fax Feature ...................................................................................... 320
319
11 Using the Server Fax Service
11 Note When [FTP] or [SMB] is selected, faxes will be sent to the destination specified under [File
Destination]. When [SMTP] is selected, faxes will be sent to the destination specified in the
E-mail settings.
For more information on this setting, refer to the help of CentreWare Internet Services.
320
Installation Procedure
For more information on the SMTP server settings, refer to "Step 2 Configuring E-mail Environment"
(P.287).
The following settings are additionally required for the SMTP server.
z Domain Name
z
E-mail Address Display Format
13 Click [Apply] to enable the settings.
For more information on how to print a settings list, refer to "Print Reports" (P.97).
321
12 Encryption and Digital
Signature Settings
This chapter describes the settings to use the Encryption feature and the Digital
Signature feature on the machine.
z Encryption and Digital Signature Overview ..............................................324
z
Configuration of HTTP Communications Encryption ................................326
z Configuration of Encryption using IPSec ..................................................328
z
Configuration of E-mail Encryption/Digital Signature................................331
z Configuration of PDF/DocuWorks/XPS Signature ....................................335
12 Encryption and Digital Signature Settings
Types of Certificate
To use the Encryption feature and the Signature feature on the machine, a certificate
is required.
The following two types of device certificate can be used on the machine:
z A self-signed certificate created by CentreWare Internet Services (valid for one year)
z
A certificate issued by another CA
When you use a certificate issued by another CA, import the certificate using
CentreWare Internet Services.
For more information on how to import a certificate, refer to the help of CentreWare Internet Services.
Types of Certificate
Certificate
Self-Signed
Issued by
Certificate
Another CA
Types of Encryption
Encryption and Digital Signature Settings
324
Encryption and Digital Signature Overview
325
12 Encryption and Digital Signature Settings
Installation Overview
To encrypt HTTP communications, configure the machine and your computer as
follows:
- Enable HTTPS, and then import a certificate issued by another CA to the machine.
326
Configuration of HTTP Communications Encryption
2 Create a certificate.
1) Click the [Properties] tab.
2) Click [ ] on the left of [Security] to display the items in the folder.
3) Click [Machine Digital Certificate Management].
4) Click the [Create New Self Signed Certificate] button.
5) Set [Public Key Size] as necessary.
6) Set [Issuer] as necessary.
7) Click [Apply].
8) Refresh the web browser.
3 Set up the SSL/TLS information.
1) Click [ ] on the left of [Security] to display the items in the folder.
2) Click [SSL/TLS Settings].
3) Select the [Enabled] check box for [HTTP - SSL/TLS Communication].
4) Set up [HTTP - SSL/TLS Communication Port Number].
Note Do not use the numbers of any other ports.
5) Click [Apply].
327
12 Encryption and Digital Signature Settings
Installation Overview
To encrypt communications using IPSec, configure the machine and your computer as
follows:
328
Configuration of Encryption using IPSec
2 Import a certificate.
Important You cannot import a certificate that has been already registered in [Local Device] or
[Others]. Delete the registered certificate before importing.
If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature"
must be asserted.
329
12 Encryption and Digital Signature Settings
8 Select [Close].
12
330
Configuration of E-mail Encryption/Digital Signature
This section describes how to encrypt e-mails and how to attach a digital signature to
e-mails.
The following shows the reference section for each procedure.
Step1 Configuration on the Machine ....................................................................................... 331
Step2 Configuration on Sender and Recipient ......................................................................... 333
Installation Overview
To encrypt e-mails and attach a digital signature, configure the machine and your
computer as follows:
Note To encrypt e-mails and attach a digital signature to e-mails between the machine and a
computer, a personal or device certificate for S/MIME of a recipient and the device certificate
of the machine must be set on the computer. Configure the following settings to the
certificates:
- "e-mail address"
- If the certificate contains V3 extension "keyUsage", "digitalSignature" and
"keyEncipherment" must be asserted.
- If the certificate contains V3 extension "extendedKeyUsage", "emailProtection" must be
331
12 Encryption and Digital Signature Settings
For more information on how to start CentreWare Internet Service, refer to "Starting CentreWare
Internet Services" (P.258).
2 Import a certificate.
Important You cannot import a certificate that has been already registered in [Local Device] or
[Others]. Delete the registered certificate before importing.
332
Configuration of E-mail Encryption/Digital Signature
333
12 Encryption and Digital Signature Settings
To send an e-mail with S/MIME digital signature, select [Always add signature] or
[Select during send] for [Digital Signature - Outgoing E-mail] under [Tools] > [System
Settings] > [Connectivity & Network Setup] > [Security Settings] > [S/MIME Settings]
in advance.
z
Export the certificate of the machine to a computer using CentreWare Internet
Services, and register it to the certificate store of an e-mail application in the
computer.
For information on how to import and export a certificate using CentreWare Internet Services, refer to
"Importing/exporting a certificate using CentreWare Internet Services" (P.334) or the help of
CentreWare Internet Services.
For information on how to register a certificate to the certificate store of e-mail software, refer to the
manual of your e-mail application.
The following e-mail applications can transmit e-mails between the machine and a
computer:
z Windows XP: MS Outlook Express 6
12 z Windows Vista: MS Outlook 2007
z Mac OS X: Mail 2.1.1
334
Configuration of PDF/DocuWorks/XPS Signature
This section describes the settings to send scanned documents in PDF, DocuWorks,
or XPS format with a digital signature (PDF, DocuWorks, or XPS) attached.
The following shows the reference section for each procedure.
Step1 Configuration on the Machine ....................................................................................... 335
Step2 Configuration on the Computer ..................................................................................... 336
Installation Overview
To attach a signature (PDF signature/DocuWorks signature/XPS signature) to a
scanned document to send as a PDF, DocuWorks, or XPS document, configure the
machine and your computer as follows:
335
12 Encryption and Digital Signature Settings
2 Import a certificate.
Important You cannot import a certificate that has been already registered in [Local Device] or
[Others]. Delete the registered certificate before importing.
1) Click the [Properties] tab.
2) Click [ ] on the left of [Security] to display the items in the folder.
3) Click [Machine Digital Certificate Management].
4) Click [Upload Signed Certificate].
5) Enter [Password].
6) Enter [Retype Password]
7) Enter a file name you want to import or select a file to import from a dialog box
displayed by clicking the [Browse] button, and then select [Save].
8) Click the [Import] button.
9) Refresh the web browser.
3 Configure the certificate.
1) Click [ ] on the left of [Security].
2) Click [Certificate Management].
3) Select [Local Device] for [Category] and [Scan File] for [Certificate Purpose], and
Encryption and Digital Signature Settings
12 z
PDF Signature
Select the setting for PDF signature from [Do not add signature], [Always add visible
signature], [Always add invisible signature], or [Select during send].
z
XPS Signature
Select the setting for XPS signature from [Do not add signature], [Always add
signature], or [Select during send].
4) Click [Apply].
336
Configuration of PDF/DocuWorks/XPS Signature
For information on how to register (import) a certificate, click [Help] at the upper right corner of the
CentreWare Internet Services screen to see help.
z
Sending a PDF, DocuWorks, or XPS signature file from the machine to a computer
Make sure that the root certificate of the certificate to be used for the scan file
signature of the machine is registered on the recipient's computer.
337
13 Authentication and
Accounting Features
This section overviews the Authentication feature and the Accounting feature.
The following shows the reference section for each feature.
Overview of Authentication Feature.........................................................................................340
Overview of Accounting Feature..............................................................................................341
Types of Users
The users include the System Administrator, Login User, Unregistered User, and Local
User.
For more information about the feature, refer to "User Types Managed by Authentication Feature"
(P.342).
Types of Authentication
The machine supports two authentication types: [Login to Local Accounts] that
authenticates users based on the user information registered on the machine, and
[Login to Remote Accounts] that authenticates users based on the user information
registered on a remote server.
For more information about the feature, refer to "Types of Authentication" (P.344).
Note The available remote servers are LDAP, Kerberos, SMB, and ApeosWare Authentication
Agent servers.
Access Control
Allows you to prohibit the operation of the control panel buttons.
For more information, refer to "Device Access" (P.247).
Allows you to configure whether to restrict the availability per service such as Copy,
Fax, and Scan.
For more information about the feature, refer to "Service Access" (P.247).
13 Allows you to restrict users from making color copies, or from printing or retrieving files
stored in folders per user.
For more information about the feature, refer to "Feature Access" (P.248).
340
Overview of Authentication and Accounting Feature
Accounting Type
The machine supports three types of account administration: Local Accounting,
Network Accounting, and Xerox Standard Accounting.
For more information, refer to "Types of Account Administration" (P.345).
13
341
13 Authentication and Accounting Features
Authentication
This section describes the Authentication feature used with the machine.
User Types Managed by Authentication Feature......................................................................342
User Roles and Authorization Groups ......................................................................................343
Types of Authentication............................................................................................................344
Types of Account Administration.............................................................................................345
Authentication and Accounting Relationship ...........................................................................346
Types of User
The operations of the machine are restricted depending on the following four user
types.
Authentication and Accounting Features
System Administrator
The System Administrator can register and change system settings to adapt to the
environment to be used.
A system administrator uses a specific user ID called a system administrators user ID.
To login as the system administrator, enter the system administrators user ID in the
user ID entry field on the screen.
Login User
A Login User is a user registered on the machine or a remote server.
To use restricted services, enter the user ID and passcode on the screen.
Note Users who are assigned as [System Administrator] in [User Role] have almost the same
privileges as the system administrator. For more information, refer to "User Roles and
Authorization Groups" (P.343).
Unregistered User
13 Unregistered User is a user not registered on the machine.
An unregistered user cannot use restricted services.
Local User
A user who does not login to the machine is called a Local User.
Sub User
You can associate sub users with a user ID of a login user in accordance with the
intended use. Up to 10 Sub User IDs can be associated with a User ID.
Note An optional component is required to use this feature. For more information, contact our
Customer Support Center.
342
Authentication
User Roles
The following three user roles are available:
User
No special authority is given to this user role.
System Administrator
The same authority as a system administrator is given except for the following
operations:
z Operate folders
z
Operate job flows sheets
z Change the passcode of the system administrator
Authorization Groups
The following four settings can be configured for each authorization group.
For details on authorization groups, refer to "Create Authorization Groups" (P.248).
343
13 Authentication and Accounting Features
Types of Authentication
The following describes the types of authentication (Login Type) available on the
machine.
The following three authentication methods are available.
User ID Authentication
This authentication method requires users to enter their user IDs and passcodes with
the numeric keypad or the touch screen of the machine.
Authentication is performed using user information registered on the machine or a
remote server.
The following two types of authentication methods are available according to the
registration condition of user information.
manage authentication.
A print job directly sent to the machine from a computer can be received on the machine
after being authenticated through cross-checking process whereby the authentication
information configured on the client's driver with the information registered on the
machine.
For information on driver settings, refer to the help of the driver.
344
Authentication
Local Accounting
Local Accounting performs account administration on the machine.
In Local Accounting, account administration is performed using the login users
information registered on the machine. Also, accounting information is counted using
various counters automatically created for each user. To print auditron reports for each
user, you must be authenticated as the system administrator, a user with the System
Administrator user role, or a user with the Account Administrator user role.
For information on the types of jobs that can be monitored with account administration, refer to "Jobs
Manageable by Account Administration" (P.360).
For information on how to print reports, refer to "Print Reports" (P.97).
Network Accounting
Network Accounting performs account administration using user information managed
by a remote service. 13
In Network Accounting, the remote server collects job data stored on the machine and
counts up the numbers of pages processed for each user.
User information managed by the remote service is sent to be registered on the
machine. When the user information on the remote service is updated, the updated
information must be sent from the remote service to the machine.
Remote services supported by the machine include ApeosWare EasyAdmin (purchase
separately).
345
13 Authentication and Accounting Features
The authentication server manages the users authorization information and obtains
accounting information from a remote server.
Authentication servers supported by the machine include ApeosWare Accounting
Service (purchase separately).
Accounting Types
Accounting Local Network Authenti- Xerox
Authentication and Accounting Features
13 *3 When [Login Type] is [Login to Remote Accounts] and [Authentication System] is set to [Authentication Agent],
[Accounting Type] is automatically set to [Authentication Server]. Accounting can be performed with ApeosWare
Accounting Services.
346
Services Controlled by Authentication
This section describes the features that are controlled by the Authentication feature.
The restricted features vary depending on how the machine is used.
For information on the folder and job flow sheet restrictions when the Authentication feature is enabled,
refer to "Authentication for Job Flow Sheets and Folders" (P.352).
Overview .................................................................................................................................. 347
Services Restricted by User ID Authentication........................................................................ 347
Services Restricted by the Combined Use of Smart Card Authentication
and User ID Authentication...................................................................................................... 349
Overview
The services can be controlled as follows.
Some restrictions can be set for each user, and other restrictions can be set for the
machine as a whole.
For information on the restrictions that can be set for each user, refer to "Account Limit" (P.237), and
for information on the restrictions that can be set for the machine as a whole, refer to "Service Access"
(P.247).
When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Local
Accounting]
The following services are controlled.
Authentica-
Restrictions per user
tion *1 Per-user
Services
Feature Account Limit Usage Count
User ID
restrictions *2 *3
Copy O O O O
Print O O O O 13
Charge Print,
Private Charge O O O O
Print
Scan O O O O
Fax, Internet Fax O - O
O
Direct Fax O - O
Report/List - - - -
O: Available
- : Not available
*1 This column shows whether authentication is required for each service. "O" indicates that authentication is required.
*2 You can select features available for each user. For more information, refer to "Account Limit" (P.237).
*3 This feature stops machine operation when the number of pages specified in the account limit is processed. For
more information, refer to "Account Limit" (P.237).
347
13 Authentication and Accounting Features
When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network
Accounting]
The following services are controlled.
For features supported by ApeosWare Accounting Service (purchase separately), refer to the manuals
provided with the software.
Authentica-
Restrictions per user
tion *1 Per-user
Services
Feature Account Limit Usage Count
User ID
restrictions *2 *3
Copy O O - -
Print O O - -
Charge Print,
Private Charge O O - -
Print
Scan O O - -
Fax, Internet Fax O - -
O
Direct Fax O - -
Report/List - - - -
O: Available
- : Not available
Authentication and Accounting Features
*1 This column shows whether authentication is required for each service. "O" indicates that authentication is required.
*2 You can select features available for each user. The settings can be configured with the remote service.
*3 This feature stops machine operation when the number of pages specified in the account limit is processed. The
settings can be configured with the remote service.
Authentica-
Restrictions per user
tion *1 Per-user
Services
Feature Usage Count
User ID Account Limit
restrictions *2
13 Copy O O - -
Print O*3 O - -
Charge Print,
Private Charge O O - -
Print
Scan O O - -
Fax, Internet Fax O O - -
*4
Direct Fax - - - -
Report/List - - - -
O: Available
- : Not available
348
Services Controlled by Authentication
*1 This column shows whether authentication is required for each service. "O" indicates that authentication is required.
*2 If ApeosWare Authentication Agent (purchase separately) is used as an authentication system, you can select
features to restrict. For information on ApeosWare Authentication Agent, refer to the manuals provided with the
software.
*3 When [Login Type] is set to [Login to Remote Accounts], the Print feature cannot be restricted. To restrict print
operations, use the Charge Print or Private Charge Print feature.
*4 When [Login Type] is [Login to Remote Accounts], the Direct Fax feature cannot be restricted. To disable the Direct
Fax feature, refer to "Direct Fax" (P.205).
Important Note the following conditions when you use ApeosWare Accounting Service to perform
account administration per user:
When users are registered in multiple domains, each user ID must be unique.
Before a user sends a job from a computer (print and fax), the user needs to log in from
the computer to the remote server to have the server confirm the user ID.
When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Xerox
Standard Accounting]
The following services are controlled.
Authentica-
Restrictions per user
tion*1 Per-user
Services
Feature Account Usage Count
User ID
restrictions*2 Limit*3
Copy O O O O
Print O O O O
*1 This column shows whether authentication is required for each service. "O" indicates that authentication is required.
*2 You can select features available for each user. For more information, refer to the online help of CentreWare
Internet Services.
*3 This feature stops machine operation when the number of pages specified in the account limit is processed. For
more information, refer to the online help of CentreWare Internet Services.
349
13 Authentication and Accounting Features
When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Local
Accounting]
The following services are controlled.
*1 This column shows whether authentication is required for each service. "O" indicates that authentication is required.
*2 The user ID of the card is checked against the user ID registered on the machine when IC Card Reader (purchase
separately) is used.
Authentication and Accounting Features
*3 You can select features available for each user. For more information, refer to "Account Limit" (P.237).
*4 This feature stops machine operation when the number of pages specified in the account limit is processed. For
more information, refer to "Account Limit" (P.237).
*5 Report and List can be printed using a smart card not registered on the machine.
When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network
Accounting]
The following services are controlled.
For features supported by ApeosWare Accounting Service (purchase separately), refer to the manuals
provided with the software.
13 Print
Charge Print,
O - O - -
Private Charge - O O - -
Print
Scan - O O - -
Fax, Internet Fax - O O - -
Direct Fax O - O - -
*5
Report/List - O - - -
O: Available
- : Not available
*1 This column shows whether authentication is required for each service. "O" indicates that authentication is required.
*2 The user ID of the card is checked against the user ID registered on the machine when IC Card Reader (purchase
separately) is used.
*3 You can select features available for each user. The settings can be configured with the remote service.
350
Services Controlled by Authentication
*4 This feature stops machine operation when the number of pages specified in the account limit is processed. The
settings can be configured with the remote service.
*5 Report and List can be printed using a smart card not registered on the machine.
For more information on Network Accounting, refer to "Network Accounting" (P.345).
*1 This column shows whether authentication is required for each service. "O" indicates that authentication is required.
*2 If ApeosWare Authentication Agent (purchase separately) is used as an authentication system, you can select
features to restrict. For information on ApeosWare Authentication Agent, refer to the manuals provided with the
software.
*3 When [Login Type] is set to [Login to Remote Accounts], the Print feature cannot be restricted. To restrict print
operations, use the Charge Print or Private Charge Print feature.
*4 When you hold your card over IC Card Reader, the machine automatically prints the print job being paused. We
13
recommend that you use Charge Print or Private Charge Print to avoid unintended printing.
*5 The user ID of the card is checked against the user ID registered on the machine.
*6 When [Login Type] is [Login to Remote Accounts], the Direct Fax feature cannot be restricted. To disable the Direct
Fax feature, refer to "Direct Fax" (P.205).
Important Note the following conditions when you use ApeosWare Accounting Service to perform
account administration per user:
When users are registered in multiple domains, each user ID must be unique.
Before a user sends a print job from a computer, the user needs to log in from the
computer to the remote server to have the server confirm the user ID.
Note Authentication is not performed when [Verify User Details] is set to [No] under [Tools] >
[Accounting] > [Accounting Type].
351
13 Authentication and Accounting Features
This section describes the restrictions of job flows, folders, and job flow sheets and
folder links when the Authentication feature is enabled.
Overview...................................................................................................................................352
When the Authentication Feature is Disabled...........................................................................354
When the Authentication Feature is Enabled............................................................................357
Overview
When the Authentication feature is disabled, this type of job flow sheet can be shared
and its settings can be changed by any machine user.
When the Authentication feature is enabled, this type of job flow sheet can be operated
only by the system administrator.
352
Authentication for Job Flow Sheets and Folders
The available operations for job flow sheets vary depending on whether the
Authentication feature is enabled or disabled.
Personal Folder
This is a folder created by a login user when the Authentication feature is enabled.
The login user who created it and the system administrator can use it.
When the Authentication feature is not enabled, this folder can be operated only by the
system administrator.
The methods you can use folders differ depending on whether the Authentication 13
feature is enabled.
353
13 Authentication and Accounting Features
The available operations for folders vary depending on whether the Authentication
feature is enabled or disabled.
is Disabled is Enabled
Job General Personal Admin General Personal Admin
Flow shared shared shared shared
Folder O U U U U U
General shared O U U U U U
Personal U U U U O U
Admin shared U U U U O U
O : Available
U: Available to the System Administrator only
354
Authentication for Job Flow Sheets and Folders
*The owner of a copied job flow sheet is the user who copied the document.
Important A job flow sheet created on the [Create Folder] screen under [Setup] or on the [Send from
Folder] screen can be edited, copied, deleted, or selected/run only from the folder where the
job flow sheet was created. The applicable users are all users who can use the folders.
If job flow sheets, which are no longer available for use as a result of a change in the Login
Type, are linked to folders, they cannot be edited or copied, but still can be used. If you
*The owner of a copied job flow sheet is the user who copied the document.
355
13 Authentication and Accounting Features
When the Authentication feature is disabled, the relationships between users and
folders are as follows.
13 Job
Flow
General
shared
Admin
shared
Personal General
shared
Admin
shared
Personal
Folder O - - O O O
General shared O - - O O O
Admin shared O - - O O O
Personal - - - O O O
O: Available
- : Not available
356
Authentication for Job Flow Sheets and Folders
For information on the Authentication feature, refer to "Overview of Authentication Feature" (P.340).
When [Login to Local Accounts] is selected, when [Verify User Details] is set to
[Yes] in [Network Accounting] and [Customize User Prompts] is set to [Display
User ID & Account ID Prompts] or [Display User ID Prompt Only], or when
authenticated as a user other than a guest user in [Login to Remote Accounts]
Important If authenticated as a guest user in [Login to Remote Accounts], you are treated as an
unregistered user (local user) and cannot operate job flow sheets.
Unregistered Users
Local Users System Administrators
Job flow (Local Users)
operation General Folder Admin Personal General Folder Admin Personal Personal General Folder Admin Personal
shared shared shared shared (owner) (Non- shared shared
Create/
- - - - - - - O - - - O -
Register
Display - - - - - - O O - O O O O
Edit - - - - - - - O - O O O O
Copy * - - - - - - O O - O O O O
Delete - - - - - - - O - O O O O
Select/
- - - - - - O O - O O O O
Run
Link to
- - - - - - O O - O O O O
Folder
O: Available
- : Not available
*The owner of a copied job flow sheet is the user who copied the document.
13
357
13 Authentication and Accounting Features
When [Login to Local Accounts] is selected, when [Verify User Details] is set to
[Yes] in [Network Accounting] and [Customize User Prompts] is set to [Display
User ID & Account ID Prompts] or [Display User ID Prompt Only], or when
authenticated as a user other than a guest user in [Login to Remote Accounts]
Important If authenticated as a guest user in [Login to Remote Accounts], you are treated as an
unregistered user (local user) and cannot operate folders.
*1 Available only when the folder operations are permitted in the Authentication feature settings of the System
Administration mode.
*2 You can perform display, auto run, and manual run operations for job flow sheets linked to folders.
13 Important If job flow sheets, which are no longer available for use as a result of a change in the Login
Type, are linked to folders, they cannot be edited or copied, but still can be used. If you
cancel the links, however, the job flow sheets will no longer be displayed and will be
unavailable.
358
Authentication for Job Flow Sheets and Folders
When [Login to Local Accounts] is selected, when [Verify User Details] is set to
[Yes] in [Network Accounting] and [Customize User Prompts] is set to [Display
User ID & Account ID Prompts] or [Display User ID Prompt Only], or when
authenticated as a user other than a guest user in [Login to Remote Accounts]
Important If authenticated as a guest user in [Login to Remote Accounts], you are treated as an
unregistered user (local user) and cannot operate job flow sheets or folders.
13
359
13 Authentication and Accounting Features
This section describes the information that can be managed for the jobs for each
service.
Print
You can manage the following print job information using the Accounting feature:
13
360
Jobs Manageable by Account Administration
Scan
You can manage the following scan job information using the Accounting feature:
Corresponding Authenti-
Target User Managed Items
Service cation
E-mail Required Login user Scanned pages, mail transmission pages
Store to Folder Required Login user Scanned pages
Scan to PC Required Login user Scanned pages, file transfer pages
Store & Send Link Required Login user Scanned pages
Network Scanning Required Login user Scanned pages, file transfer pages
Store to USB Required Login user Scanned pages
Fax
You can manage the following fax job information using the Accounting feature:
Authenti-
Services (Jobs) Target User Managed Items
cation
Send as Automatic Send Required Login user Transmissions/pages, charging units
Fax
Manual Send (Call-in, Call- Required Login user Transmissions/pages, charging units
out)
361
13 Authentication and Accounting Features
Authenti-
Services (Jobs) Target User Managed Items
cation
Receive Automatic Transmission Not Internet Fax Transmissions/pages, charging units
Internet (Transfer) required reception/fax
Fax/ forwarding
Internet
Fax
Transfer
*1 When you select [Unlocked] for [Print Files from Folder] under [Tools] > [Authentication/Security Settings] >
[Authentication] > [Access Control] > [Feature Access], authentication is not required to access folders shared by
system administrators, and the machine prints jobs as unregistered user.
z Restriction on Using the Accounting feature on Fax Jobs:
Note the following conditions when you use the Accounting feature on fax jobs.
- Sending files from different user accounts to the same destination is not counted
as a batch send.
- The number of charging units is calculated using the machine's built-in timer.
Therefore, the communications charges calculated from the number of charging
units may slightly differ from the charges invoiced by the telecommunications
company.
- When fax-received pages are split for printing, the number of pages counted will
be those received, not those printed.
- The number of charging units is not counted for the following communications:
When dialing a fax number using the numeric keypad or the On-hook/Off-hook
feature.
Authentication and Accounting Features
When using an address number in which the billing data is not registered.
When a phone conversation took place, including the one before a transmission.
z
Billing for Fax Jobs
Fax jobs are not billed for the following communications:
- When dialing a fax number using the numeric keypad or the On-hook/Off-hook
feature.
- When using an address number in which the billing data is not registered.
- Manual Receive, Manual Send, or Manual Polling is used.
- When a phone conversation took place, including the one before a transmission.
13
362
Configuration for Authentication
This section describes the settings to use the Authentication feature on the machine.
The following shows the reference section for each procedure.
Enabling Authentication........................................................................................................... 363
Changing the Default Authorization Group Settings ............................................................... 366
Creating an Authorization Group ............................................................................................. 366
Installation Overview
To use the Authentication feature, configure the following settings.
Important If job flow sheets, which are no longer available for use because of a change in the Login
Type, are linked to folders, they cannot be edited or copied, but still can be used. If you
cancel the links, however, the job flow sheets will no longer be displayed and will be
unavailable.
Enabling Authentication
This section describes the procedures for [Login to Local Accounts] and [Login to
Remote Accounts] respectively.
When a passcode is required, select [Next] and enter the system administrators 13
passcode, and select [Enter].
Note The default user ID is "11111".
The default passcode is "x-admin".
363
13 Authentication and Accounting Features
For more information on the authentication method, refer to "Login Type" (P.246).
If necessary, select a user role and an authorization group for the user under [User
Role] and [Add This User To Authorization Group] respectively, and then select
[Save].
20 Select [Close] repeatedly until the [Tools] screen is displayed.
21 Select [Close].
Note Rebooting the machine may be required depending on the settings. When a message
displayed on the screen, follow the message and reboot the machine.
The machine enters the Login mode, and [Login] is displayed at the lower left of the
[Services Home] screen.
When [Locked (Show Icon)] is selected for a service under [Service Access], [ ] is
displayed on the button of the applicable service on the [Services Home] screen. Also, [ :
Requires Login] is displayed at the lower left of the [Services Home] screen. [ ] and [ :
Requires Login] are not displayed after authentication.
When [Locked (Hide Icon)] is selected for a service under [Service Access] the applicable
service is not displayed on the [Services Home] screen. The services is displayed after
authentication.
13
When [Login to Remote Accounts] is Selected
Perform the following procedures to use remote authentication.
When a passcode is required, select [Next] and enter the system administrators
passcode, and select [Enter].
Note The default user ID is "11111".
The default passcode is "x-admin".
364
Configuration for Authentication
8 Select [Yes].
9 Select [Access Control].
10 Select [Service Access].
11 Select [Unlocked] for the required services to permit users unlimited access, and then
select [Save].
12 Select [Close] repeatedly until the [Tools] screen is displayed.
13 Select [System Settings].
14 Select [Connectivity & Network Setup].
15 Select [Remote Authentication/Directory Service].
16 Select [Authentication System Setup] > [Authentication System], and then select a
365
13 Authentication and Accounting Features
When a passcode is required, select [Next] and enter the system administrators
passcode, and select [Enter].
Note The default user ID is "11111".
The default passcode is "x-admin".
Authentication and Accounting Features
When a passcode is required, select [Next] and enter the system administrators
passcode, and select [Enter].
Note The default user ID is "11111".
366
Configuration for Authentication
13
367
13 Authentication and Accounting Features
This section describes the settings to use the Accounting feature on the machine.
The following shows the reference section for each procedure.
Step 1 Selecting an Accounting Type .......................................................................................368
Step 2 Registering User Information ........................................................................................368
When a passcode is required, select [Next] and enter the system administrators
passcode, and select [Enter].
Note The default user ID is "11111".
The default passcode is "x-admin".
Authentication and Accounting Features
When a passcode is required, select [Next] and enter the system administrators
passcode, and select [Enter].
Note The default user ID is "11111".
The default passcode is "x-admin".
368
Configuration for Account Administration
4 Select [Accounting].
5 Select [Create/View User Accounts].
6 Select [<Available>], and then select [Create/Delete].
7 Enter a User ID and select [Save].
8 Select [Account Limit].
9 Configure the [Account Limit] and [Feature Access] settings for each service, and then
select [Save].
For more information on the account limit, refer to "Account Limit" (P.237).
10 If necessary, select a user role and an authorization group for the user under [User
Role], and then select [Save].
Note [User Role] is displayed only when [Login Type] is set to [Login to Local Accounts].
For more information on the user role, refer to "User Role" (P.238).
13
369
13 Authentication and Accounting Features
The machine has the Authentication feature to restrict the services available.
This section describes the authentication method to use the restricted services.
The following shows the reference section for each procedure.
Authenticating Login Users ......................................................................................................370
Changing Passcode ...................................................................................................................370
User Authentication
Authentication and Accounting Features
1 Press the <Log In/Out> button or the login information field on the touch screen.
2 Enter the user ID with the numeric keypad or the keyboard displayed on the screen,
and select [Enter].
When a passcode is required, select [Next] and enter the passcode, and select
[Enter].
Important Finish user authentication before you cancel the Interrupt mode.
Note When you select the service restricted, the [Log In] screen may appear. Enter the user ID
and/or the passcode to use the service.
When the user is authenticated, the <Log In/Out> button is lit.
1 Press the <Log In/Out> button or select the login information field on the touch screen.
13 2 Select [Logout].
Note When the user is logged out, the <Log In/Out> button light goes out.
Changing Passcode
You can change the passcode to use for user authentication. Change the passcode by
following the steps in this section.
370
User Authentication Operations
13
371
14 Problem Solving
This chapter describes solutions to various problems you may have with the
machine.
z Troubleshooting ........................................................................................374
z Machine Trouble .......................................................................................375
z Image Quality Trouble ..............................................................................380
z Trouble during Copying ............................................................................386
z
Trouble during Printing .............................................................................390
z Trouble during Faxing...............................................................................393
z
Trouble during Scanning...........................................................................397
z
Network-related Problems ........................................................................402
z Media Print - Text Trouble ........................................................................416
z
Media Print - Photos Trouble ....................................................................417
z Error Code ................................................................................................418
z
Paper Jams...............................................................................................493
z Document Jams........................................................................................501
z Stapler Faults............................................................................................503
14 Problem Solving
Troubleshooting
This section describes troubles that may occur with the machine and their solutions.
Follow the troubleshooting procedure below to solve the problems.
The machine does not work Action Refer to "Machine Trouble" (P.375).
properly. Yes
No
A message is displayed. Cause Has a paper or document jam occurred?
No Yes Action For information on paper jams, refer to "Paper Jams"
(P.493).
For information on document jams, refer to "Document
Jams" (P.501).
No
Cause Is an error code displayed?
Action Refer to "Error Code" (P.418).
The image quality is poor. Action Refer to "Image Quality Trouble" (P.380).
No Yes
Trouble during copying Action Refer to "Trouble during Copying" (P.386).
No Yes
Trouble during printing Action Refer to "Trouble during Printing" (P.390).
No Yes
Trouble during faxing Action Refer to "Trouble during Faxing" (P.393).
No Yes
Trouble during scanning Action Refer to "Trouble during Scanning" (P.397).
No Yes
Network-related Problems Action Refer to "Network-related Problems" (P.402).
No Yes
Media Print - Text-related Action Refer to "Media Print - Text Trouble" (P.416).
Problems
Problem Solving
No Yes
Media Print - Photos-related Action Refer to "Media Print - Photos Trouble" (P.417).
Problems
Yes
If the error is not resolved even after following the above procedure, contact our
14 Customer Support Center.
374
Machine Trouble
Machine Trouble
Before you conclude that the machine is defective, check the machine status again.
Problem Solving
Refer to "2 Product Overview" in the User
Guide.
Is the screen brightness too Adjust the screen brightness on the
low? [Screen Brightness] screen.
Refer to "Adjusting Screen Brightness" (P.29).
14
375
14 Problem Solving
not fed from Tray loaded in the tray? paper of correct size, and then try again.
5. Refer to "Loading Paper in Tray 5" (P.44).
Unsatisfactory A probable cause is an Resolve the problem by referring to "Image
print quality. image defect. Quality Trouble".
Refer to "Image Quality Trouble" (P.380).
Unable to print Non-standard fonts are Check the application or print driver
14 text correctly.
(Text is garbled.)
used for printing. settings. If PostScript (optional) is being
used, download the required fonts.
The <Data> Data remains in machine Cancel printing, or output the remaining
indicator lights or memory. data.
blinks, but Refer to "10 Job Status" > "Checking Current/
printed paper is Pending Jobs" in the User Guide.
not output.
Unable to insert Did you open a cover or turn Do not forcibly insert or remove the paper
or remove a the machine off during tray. Switch off the power. In a few
paper tray. printing? seconds, switch on the power. When the
machine is ready to receive data, insert or
remove the paper tray.
376
Machine Trouble
Problem Solving
14
377
14 Problem Solving
same size as the paper? For more information, refer to "3 Copy" in the
User Guide when you copying, or to the help of
the print driver when printing.
Is the paper finely cut out? Some types of paper may not be cut out
finely. Load the paper after fanning it well.
A document is Is the document small? The minimum size of the document that
not fed into the can be loaded on the document feeder is
14 document
feeder.
88.9 x 98.4 mm.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
An error Check the positions of the Adjust the paper guides to the correct
message paper guides of Tray 5. positions.
appears after Refer to "Loading Paper in Tray 5" (P.44).
paper is loaded
in Tray 5 and the
<Start> button is
pressed.
378
Machine Trouble
Problem Solving
(Selecting the Color for Copying)" in the User
Guide.
Is a message displayed on Replace the toner cartridge of the color
the touch screen prompting indicated in the message.
you to replace the toner Refer to "Replacing Toner Cartridges" (P.56).
cartridge?
Is a message displayed on Replace the drum cartridge indicated in the
the touch screen prompting
you to replace the drum
message. 14
Refer to "Replacing Drum Cartridges R1, R2,
cartridge? R3, or R4" (P.61).
Cannot staple Is staple jam occurred in the Remove the staple jammed in the
properly staple cartridge? cartridge.
Refer to "Stapler Faults" (P.503).
379
14 Problem Solving
If the image quality of printed documents is poor, identify the symptom in the following
table to perform the remedy.
If image quality does not improve even after performing the remedy, contact our
Customer Support Center.
The copy is Are the paper edges aligned Align the paper edges, adjust them to the
slightly and the leading edge tray's top corners, and reload the paper.
misaligned. adjusted to the tray Refer to "Loading Paper" (P.42).
corners?
14
380
Image Quality Trouble
Problem Solving
(Making Enlarged/Reduced Copies)" in the
User Guide.
Color shift of Is the color calibration Execute auto calibration.
color copies is incorrect? Refer to "Executing Calibration" (P.86).
poor, resulting in
unsatisfactory Is the machine set where it If the document glass is exposed to strong
image quality. is exposed to direct light when you turn the machine on or
sunlight? cancel the Energy Saver mode, color shift
may occur. Close the document cover and 14
turn the machine on, and when the
machine becomes ready to copy or print,
turn the machine off and then on one more
time.
381
14 Problem Solving
Black dots are The drum cartridge has Replace the drum cartridge with a new
printed. deteriorated or is damaged. one.
Refer to "Replacing Drum Cartridges R1, R2,
R3, or R4" (P.61).
Black or colored The drum cartridge has Replace the drum cartridge with a new
lines are printed. deteriorated or is damaged. one.
Refer to "Replacing Drum Cartridges R1, R2,
R3, or R4" (P.61).
The machine interior (laser Clean the machine interior.
scanners) is dirty. Refer to "Cleaning the Interior (Laser
Scanners)" (P.81).
The document glass on the Clean the document glass.
document feeder is dirty. Refer to "Cleaning the Film and Constant
Velocity Transport Glass" (P.84).
Problem Solving
Dirt appears at The paper path is dirty. Print a few pages to remove the dirt.
equal intervals.
The drum cartridge has Replace the drum cartridge with a new
14 deteriorated or is damaged. one.
Refer to "Replacing Drum Cartridges R1, R2,
R3, or R4" (P.61).
382
Image Quality Trouble
Printed toner The paper is damp. Replace the paper with new one.
smudges when Refer to "Loading Paper" (P.42).
rubbed with your
finger. The paper is unsuitable. Load suitable paper.
Toner is not Refer to "Loading Paper" (P.42).
fused.
The paper is
soiled with toner.
The entire paper The drum cartridge has Replace the drum cartridge with a new
area is printed deteriorated or is damaged. one.
black. Refer to "Replacing Drum Cartridges R1, R2,
R3, or R4" (P.61).
High-voltage power supply Contact our Customer Support Center.
may have malfunctioned.
Problem Solving
Nothing is Two or more sheets of Fan the paper well and load it again.
printed. paper are being fed Refer to "Loading Paper" (P.42).
simultaneously (double-
feed).
No toner remains in the Replace the toner cartridge with a new
14
toner cartridge. one.
Refer to "Replacing Toner Cartridges" (P.56).
Power supply or high- Contact our Customer Support Center.
voltage power supply may
have malfunctioned.
383
14 Problem Solving
The entire output When Tray 5 is used, the Load paper of the correct type and size
is faint. size and type of the loaded into Tray 5.
paper are different from the Refer to "Loading Paper in Tray 5" (P.44).
settings on the print driver.
Two or more sheets may be Fan the paper well and load it again.
fed simultaneously. Refer to "Loading Paper" (P.42).
Paper becomes The paper is unsuitable. Replace the paper with new one.
wrinkled. Refer to "Loading Paper" (P.42).
Paper has been added to
the paper loaded.
The paper is damp.
Text is blurred. The paper is unsuitable. Replace the paper with new one.
Paper has been added to Refer to "Loading Paper" (P.42).
Problem Solving
14 White or color The drum cartridge has Replace the drum cartridge with a new
patches appear deteriorated or is damaged. one.
vertically. Refer to "Replacing Drum Cartridges R1, R2,
R3, or R4" (P.61).
No toner remains in the Replace the toner cartridge with a new
toner cartridge. one.
Refer to "Replacing Toner Cartridges" (P.56).
The machine interior (laser Clean the interior.
scanners) may be soiled. Refer to "Cleaning the Interior (Laser
Scanners)" (P.81).
384
Image Quality Trouble
Problem Solving
14
385
14 Problem Solving
Unable to Copy
If you cannot copy a document, identify the symptom in the following table to perform
the remedy.
14
386
Trouble during Copying
Problem Solving
The document type selected Set the suitable value for [Original Type].
is not suitable. Refer to "3 Copy" > "Image Quality" >
"Original Type (Selecting the Document
Type)" in the User Guide.
The image quality selected Copy black text. If the printout is too light,
is unsuitable for the select [Text] for [Original Type].
document. Refer to "3 Copy" > "Image Quality" in the
User Guide. 14
The copy is Paper is misaligned in the Align the paper edges, and adjust them to
slightly tray. the tray's top corners to reload the paper.
misaligned. Refer to "Loading Paper" (P.42).
387
14 Problem Solving
14
388
Trouble during Copying
Problem Solving
settings to cancel stapling.
The number of pages to be You cannot staple more than 50 pages.
stapled exceeds the Reduce the number of pages to 50 or
maximum number for fewer.
stapling.
14
389
14 Problem Solving
Unable to Print
If you cannot print a document, identify the symptom in the following table to perform
the remedy.
The hard disk space of the Delete unnecessary data to increase free
machine is insufficient. space.
The machine is connected Wait for a while, and then try printing
to multiple computers. again.
The data has The machine is out of Load paper in the machine.
been sent to the paper.
14 machine.
No paper is loaded for the Load paper of the size specified.
specified paper size. Refer to "Loading Paper" (P.42).
Printing is interrupted by a Cancel the interrupting operation.
copy operation.
An error occurred in the Check the error details and take an
machine. appropriate action.
390
Trouble during Printing
Problem Solving
Printing is slow. [High Resolution] is When image data, such as photos, is
selected for [Image Quality]. printed with the high resolution, the print
speed becomes slow. Select [Standard] for
[Image Quality].
The specified The print driver for another Install the print driver for the model.
print options are model is used.
not enabled.
The required optional kit is Check the optional components installed 14
not installed on the on the machine, and set [Installable
machine. Options] under [Configuration] again.
The document The image is larger than the Expand the printable area of the machine,
edges are printable area. or reduce the image size on the printout.
missing on the
printout.
391
14 Problem Solving
14
392
Trouble during Faxing
Sending Problems
If you cannot send a fax, identify the symptom in the following table to perform the
remedy.
Problem Solving
abnormal. the recipient is turned off, is set to
"manual" receiving mode, or does not
support G3 reception.
Call the recipient to confirm the machine
condition.
14
393
14 Problem Solving
394
Trouble during Faxing
Receiving Problems
If you cannot receive a fax, identify the symptom in the following table to perform the
remedy.
Problem Solving
The machine is in manual To use Fax information service, set the
send mode. reception mode to [Manual Send] on the
on-hook screen, enter an information code,
and press the <Start> button.
The document is not Check with the sender.
correctly loaded on the Note Image quality may be affected by a
sender's machine. problem of the sender's machine,
not just by a problem of the
14
machine.
395
14 Problem Solving
396
Trouble during Scanning
Problem Solving
are loaded. be sure to set [Mixed Sized Originals] to
[On]. Otherwise, a paper jam will occur.
Refer to "5 Scan" > "Layout Adjustment" in the
User Guide.
14
397
14 Problem Solving
14
398
Trouble during Scanning
Problem Solving
use SMB transmission. Security Policy].
2. Select [Security Settings] > [Local
Policies] > [Security Options].
3. Change [Account: Limit local account
use of blank passwords to console
logon only] to [Disabled].
Is the root of the DFS name Specify a DFS name space with a root
space (\\Domain comprised of less than four characters. 14
name\Shared name)
specified with more than
three characters.
399
14 Problem Solving
400
Trouble during Scanning
Problem Solving
Black-and-white [Black & White] is selected Set [Color Scanning] to [Grayscale].
gradation is not for [Color Scanning]. Refer to "5 Scan" > "E-mail" in the User
reproduced Guide.
properly.
14
401
14 Problem Solving
Network-related Problems
When you cannot communicate with the machine or other SMB machines
If [Auto Master Mode] of SMB The machine or other SMB Confirm the setting of [Auto
is set to [On], the number of machines cannot be Master Mode] of SMB. If the
machines whose information searched from the Network setting is enabled, change it
can be stored is limited. The Computers icon. to [Off].
number depends on the
network environment.
14
402
Network-related Problems
Others
Symptom Remedy
Problem Solving
The message "Unknown Change the setting of the SMB receiving buffer to [Hard Disk
document name" is displayed Spool] or [Memory Spool].
for the job name in the job
history instead of the correct
job name.
14
403
14 Problem Solving
*: For more information on configuration and operations, refer to NetWare Online Documentation.
404
Network-related Problems
Problem Solving
([Bindery Service] mode) the printer type is set to it to [Defined Elsewhere],
[Defined Elsewhere] under and then reflect the
[Print Server Information] > configured settings.*
[Printer] > [Printer xxx
Environment Settings].*
The form number on the print Use NWADMIN on a Use NWADMIN from a
data and the form number computer to select the computer to match the [Start
set to the printer do not
match.
machine and confirm
whether the start number of
Form] number in the
machine's environment 14
the form in the environment settings to the number in the
settings matches the number print data.*
in the print data.*
The level settings for the IPX Use the set command from Enter the following command
checksum do not match. the console screen on the from the console screen on
file server to confirm whether the file server to set the IPX
the IPX checksum is set to checksum to either level 0 or
level 2. level 1.
set Enable IPX Checksum=x
(x = 0 or 1)
*: For more information on configuration and operations, refer to NetWare Online Documentation.
405
14 Problem Solving
the network with an identical use NWADMIN from a computer to set a different
device name. computer to confirm whether device name.
the status of the relevant
printer object is Standby.
The NetWare port is not Print Configuration Report to In the case of IPX/SPX, start
activated. confirm whether the network the NetWare server. In the
number is 0000000 case of TCP/IP, either set a
14 (NetWare server is down), if
using IPX/SPX. If using TCP/
static IP address or start the
DHCP server.
IP, confirm whether the IP
address is 0.0.0.0 (static
address unspecified, or the
DHCP server is down).
*: For more information on configuration and operations, refer to NetWare Online Documentation.
406
Network-related Problems
Problem Solving
The [Notify] option was not Confirm whether the [Notify] Specify the [Notify] option
specified when the computer option is specified when when transmitting the print
transmitted the print data. transmitting the print data. data.
Netware command Execute the NetWare
[CASTOFF] has been - command [CASTON] on the
executed on the computer. computer.
14
407
14 Problem Solving
Windows 2000, Windows XP, Windows Vista, Windows 7, Windows Server 2003,
Windows Server 2008, or Windows Server 2008 R2
408
Network-related Problems
Problem Solving
and then turn the machine
on again.
14
409
14 Problem Solving
Symptom Remedy
Cannot connect to Is the machine working properly?
CentreWare Internet Check whether the machine is turned on.
Services.
Is Internet Services (HTTP) port activated?
Print Configuration Report to confirm.
Is the Internet address correctly entered?
Confirm the Internet address again. If the problem persists,
enter an IP address to connect to CentreWare Internet
Services.
Is a proxy server being used?
Depending on the proxy server, connections may not be
possible. Set the browser to [Not using proxy server] or set
that particular address to [Not using a proxy server].
The [Please wait] message is Wait for a while as instructed.
continuously displayed. If the status does not change, click the [Refresh] button.
If this does not impart any effect, confirm whether the
machine is operating correctly.
The [Refresh] button is not Are you using a specified browser?
functioning. Refer to "Installation of CentreWare Internet Services" (P.256) to
Selecting the menu on the left confirm whether your browser is supported.
frame does not update the
right frame contents.
The screen display is Change the window size for the browser.
distorted.
The latest information is not Click the [Refresh] button.
displayed.
Characters are not correctly Use Western European language command.
displayed.
Problem Solving
410
Network-related Problems
Symptom Remedy
Cannot receive e-mail (Print Is the e-mail address for the machine configured?
E-mail, Internet Fax).
Is [Receive E-mail] set to [Enabled]?
Are settings such as the IP addresses for the SMTP server
and POP3 server (if POP3 is selected as the incoming mail
protocol) configured correctly?
Are the POP3 user name and password entered correctly?
Is [Domain Filtering] set?
Confirm whether your own domain is set to [Allow Domains],
on CentreWare Internet Services.
Are the SMTP server and/or POP server operating properly?
Consult your network administrator.
Cannot transmit e-mail (E- Is the E-mail address for the machine configured?
mail Notification Service
Is [E-mail Notification Service] set to [Enabled]? (For E-mail
Internet Fax, and E-mail).
Notification Service)
Is [Send E-mail] set to [Enabled]?
Is the IP address for the SMTP server configured correctly?
Are the settings for notification of transmission configured
correctly? (for E-mail Notification Service)
Confirm the settings on the [Properties] tab of CentreWare
Internet Services.
Is the destination address entered correctly?
Is the SMTP server operating properly?
Consult your network administrator.
Problem Solving
14
411
14 Problem Solving
Cause Remedy
The Authentication feature Only Basic Authentication is supported by the machine. The
used on the remote server is machine does not support NTLM/digest. For security
not supported by the purposes, change to the Authentication feature using SSL.
machine.
The remote linkage services Purchase products/models/accessories supported by the
used does not support the remote linkage services.
model or accessories of the
machine.
The IP address is incorrect. Confirm the IP address. If the IP address is incorrect, either
set a static IP address or resolve the IP address using DHCP
or Autonet.
The IP gateway address is Set the correct IP gateway address when connecting to the
incorrect. proxy server, or to a Web server via the IP gateway.
The subnet mask is incorrect. Set the correct subnet mask corresponding to your
environment.
The DNS server address is Confirm the DNS server address.
incorrect.
The DNS server selected Select a DNS server that can resolve the address.
cannot resolve the address. z
When connecting via the proxy server
Set the IP address of a DNS server that can resolve the
address of the proxy server.
z
When not connecting via the proxy server
Set the IP address of a DNS server that can resolve the
destination address.
The address of the address Confirm whether only addresses that do not use a proxy
that does not use a proxy server are set. Even if addresses not through a proxy server
server is incorrect. are specified using the FQDN, if a server is directly accessed
Problem Solving
412
Network-related Problems
Cause Remedy
Cannot access the proxy The following types of access control are used. Confirm the
server, firewall, or Web configured access control.
server as a result of access z
Address (port) restriction
control. z SSL restriction
z
Content block
z
Scheme restriction (cannot use HTTP etc.)
z
Transfer data size restriction
z Method restriction (cannot use POST etc.)
browsers etc.)
z
Time restriction (only available during a specific period of
time etc.)
Cause Remedy
The setting to use the proxy In the environment using the proxy server, you must
server is not configured. configure the machine to use the proxy server to connect to
a desired Web server. Make sure that you configure the
settings to use the proxy server.
The setting to use a proxy In an environment that does not use a proxy server, such as
server is configured even when connecting to an intranet, do not make the settings to
though the environment does use the proxy server.
not use a proxy server.
The proxy server address is When the settings to use a proxy server are configured, you
incorrect. cannot connect to a desired Web server only if the IP
address of the proxy server is correct. Set the correct IP
address of the proxy server.
When the proxy server Set the user name and password on the machine that allow
access requires connection to the proxy server.
authentication, you cannot
connect to the server
because the user name or
password is incorrect.
Problem Solving
IPv4 and IPv6 Connection Problems
The possible causes and remedies for problems when using an IPv4 or IPv6 address
are as follows:
413
14 Problem Solving
Symptom Remedy
You cannot connect to the When you specify the machine's link-local address, a scope
machine with the link-local ID must be appended to the address.
address. For example, when you use Internet Explorer 7 on Windows
Vista to access the address "fe80::203:baff:fe48:9010", you
must append the Ethernet adapter local area connection
number (for example, 8) for Windows Vista to the address as
follows: fe80::203:baff:fe48:9010%8
The machine cannot connect Assign a static IPv6 address to the computer running
to a computer running Windows OS that supports IPv6.
Windows OS that supports Then, register the IPv6 address on the machine as host
IPv6. address to allow communication.
A device outside the router When searching for a device outside the router via SMB,
cannot be searched. directly specify the address. Multicasting is supported only
within a local link (FF02::1).
The Secure Watermark Use an IPv4 network for the Secure Watermark feature. The
feature does not function Secure Watermark feature does not function on an IPv6
correctly when you submit a network.
print job via an IPv6 network.
When SSL is enabled on When SSL is enabled, directly specify "https://[IPv6
CentreWare Internet address]".
Services, even if you specify
"http://[IPv6 address]", you
are not redirected to "https://
[IPv6 address]".
Symptom Remedy
On an IPv6 network without a Register the computer name of the machine on the "hosts"
DNS server, a computer file stored on the computer running Windows OS that
running Windows OS that supports IPv6. For example, register in the following file:
supports IPv6 cannot be C:\Windows\system32\driver\etc\hosts
Problem Solving
connected to a Windows
shared printer.
IPv6 communication cannot NetWare does not support IPv6 communication. Use IPv4
be established with NetWare. for NetWare.
IPv6 communication cannot Bonjour does not support IPv6 communication. Use IPv4 for
be established with Bonjour. Bonjour.
Symptom Remedy
When the machine is Assign a global address to the machine.
configured with only a link-
local address, file transfer
fails.
414
Network-related Problems
Symptom Remedy
When you specify the Scan data cannot be transferred with SMB if a destination
computer name on a storage server is specified using the computer name. Use the IPv6
destination server of the format to specify the server.
Scan to PC (SMB) service in
an IPv6 environment without
a DNS server, scan data
cannot be transferred.
The machine does not In IPv6 environment, use a DNS server and specify a
operate correctly if the destination using a fully qualified domain name (FQDN).
Internet Fax direct destination
is specified in IPv6 address
literal format.
Example:
csw@[ipv6:2001:db8::1]
The machine does not In an IPv6 environment, use a DNS server and specify an e-
operate correctly if the mail mail address using the FQDN.
address for the E-mail
service is specified in IPv6
address literal format.
Example:
csw@[ipv6:2001:db8::1]
Symptom Remedy
Unable to search devices In an IPv6 environment, use Function Discovery of WSD.
with IPv6 addresses in UPnP.
In an IPv6 network with no Directly specify the IPv6 address to specify the computer
DNS server installed, name of an authentication server.
authentication fails if an SMB
authentication server is
specified using the computer
name.
When the Web Applications In IPv6 environment, use a DNS server and specify a remote
Problem Solving
service such as DocuShare is services destination URL using the FQDN.
used, you cannot correctly
specify the destination URL
using the IPv6 address.
Example:
http://[ipv6:2001:db8::1]
IPv6 addresses are not Use an IPv4 network for correct logging.
correctly recorded on output
job logs.
14
415
14 Problem Solving
The possible symptoms, causes, and remedies for problems when using Media Print -
Text are as follows:
14
416
Media Print - Photos Trouble
The possible symptoms, causes, and remedies for problems when using Media Print -
Photos are as follows:
Problem Solving
14
417
14 Problem Solving
Error Code
Category
Error Code Cause and Remedy
C P F S M O
002-770 O O [Cause] Unable to process the job template because of insufficient
hard disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
14
418
Error Code
Category
Error Code Cause and Remedy
C P F S M O
003-311 O O O O [Cause] An error occurred.
003-318 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
003-319
the same message is displayed again, contact our
003-320 Customer Support Center.
003-321
003-322
003-323
003-324
003-325
003-326
003-327
003-328
003-329
003-330
003-331
003-332
003-333
003-334
003-335
003-336
003-337
003-338
003-339
003-340
003-341
003-342
003-343
003-344
003-345
003-346
Problem Solving
003-701 O O [Cause] A digital code is embedded in the document to restrict
duplication.
[Remedy] Use a document in which no digital code is embedded.
003-750 O [Cause] Unable to store any documents using the 2 Sided Book
Copying feature.
[Remedy] Check the 2 Sided Book Copying settings.
Refer to "3 Copy" > "Layout Adjustment" in the User Guide.
003-751 O O [Cause] Unable to process the document because the specified
14
scan area is too small.
[Remedy] Increase the resolution or scan area.
003-752 O [Cause] A mix sized document was to be scanned at 600 dpi in
Color/2 sided.
[Remedy] Set [Resolution] to [400dpi] or lower, and try scanning
again.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
419
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
003-753 O [Cause] A mix sized document was to be scanned at high
resolution, 2 sided.
[Remedy] Set [Resolution] to [200dpi], and scan the document again.
003-754 O [Cause] An error occurred in the document feeder.
003-755 [Remedy] Execute the job again.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
420
Error Code
Category
Error Code Cause and Remedy
C P F S M O
010-330 O [Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the same message is displayed again, contact our
Customer Support Center.
012-211 O [Cause] Finisher malfunction
012-212 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
012-213
the error still is not resolved, contact our Customer
012-221 Support Center.
012-223
012-224
012-231
012-243
012-249
012-260 O [Cause] Lower Center Tray (Right Middle Tray) malfunction
012-263 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
012-264
the error still is not resolved, contact our Customer
012-265 Support Center.
012-268
012-269
012-282
012-283
012-284
012-291
012-295
012-296
016-210 O [Cause] An error occurred in the software.
016-211 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
016-212
the error still is not resolved, contact our Customer
016-213
Problem Solving
Support Center.
016-214
016-215
016-216
016-218
016-219
016-220 O [Cause] An error occurred in the document feeder.
016-221 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
14
016-222
the error still is not resolved, contact our Customer
016-223 Support Center.
016-224
016-225
016-226
016-227
016-228
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
421
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
016-229 O [Cause] An error occurred in the software
016-230 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
016-231 O [Cause] The Image Extension Kit may be damaged, or may not be
installed correctly.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
016-232 O [Cause] An error occurred during initialization of the high
compression board.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
016-234 O [Cause] An error occurred in the Authentication feature of the
016-235 machine.
[Remedy] Switch off the machine power, make sure that the touch
016-236
screen is blank, and then switch on the machine power. If
016-237 the error still is not resolved, contact our Customer
016-238 Support Center.
016-239
016-240 O [Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Problem Solving
14
422
Error Code
Category
Error Code Cause and Remedy
C P F S M O
016-310 O [Cause] An error occurred.
016-311 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
016-312
the same message is displayed again, contact our
016-313 Customer Support Center.
016-314
016-315
016-317
016-321
016-322
016-323
016-325
016-326
016-327
016-328
016-336
016-350
016-351
016-365
016-369
016-372
016-373
016-374
016-375
016-376
016-377
016-378
016-379
016-380
016-381
016-382
Problem Solving
016-400 O [Cause] The user name and password for 802.1x authentication
does not match.
[Remedy] Confirm and correctly enter the user name or password. If
the error still is not resolved, check whether the network
environment is set correctly.
016-401 O [Cause] The 802.1x authentication method cannot be processed.
[Remedy] Set the authentication method of the machine to the same
method as set for the authentication server. 14
016-402 O [Cause] The authentication connection timed out.
[Remedy] Confirm the network connection and switch setting of the
authentication device physically connected to the machine
via a network, and check whether it is connected to the
machine correctly.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
423
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
016-403 O [Cause] The root certificate did not match.
[Remedy] Confirm the authentication server and store the root
certificate of the server certificate of the authentication
server into the machine.
If you cannot acquire the root certificate of the server
certificate, set [Server Certificate Verification] of [IEEE
802.1x Settings] to [Disabled] on the touch screen.
016-404 O [Cause] An internal error occurred.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
016-405 O [Cause] An error occurred in the certificate stored in the machine.
[Remedy] Initialize the certificate.
For more information on initializing certificates, refer to "Delete All
Certificates/Initialize Settings" (P.145).
016-406 O [Cause] An error occurred in the SSL client certificate.
[Remedy] Take one of the following measures:
z Store an SSL client certificate in the machine to set the
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
424
Error Code
Category
Error Code Cause and Remedy
C P F S M O
016-461 O [Cause] When [Assurance Level] under the [Transfer Image Log] is
set to [High], you may not be able to create a new job
because of a restriction resulting from the congestion of
un-forwarded image logs.
[Remedy] Confirm the status of the server managing the image logs
and the network status, and eliminate the source
obstructing image log forwarding to the image log server.
Take one of the following measures:
z Confirm the forwarding settings, and then forward all un-
forwarded logs.
z
Change the [Assurance Level] to [Low]. In this case, the
image logs may not be forwarded and may be deleted
successively.
When using the Image Log Kit (Adobe PostScript), and
you switch the machine power off and then on, or when
the machine restarts automatically, switch off the machine
power, make sure that the touch screen is blank, and then
switch on the machine power.
016-503 O [Cause] Unable to resolve the SMTP server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services whether the
SMTP server settings are correct. Also, confirm whether
the DNS server settings are correct.
016-504 O [Cause] Unable to resolve the POP3 server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services whether the
POP3 server settings are correct. Also, confirm whether
the DNS server settings are correct.
016-505 O [Cause] Unable to log into the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the user
name and password used on the POP3 server are correct.
016-506 O [Cause] Unable to write the image log because the image log
storage space is insufficient on the machine.
Problem Solving
[Remedy] Execute the job again. If the error still is not resolved, take
one of the following measures:
z Delete unnecessary image logs
z
Change the [Assurance Level] for image logs to [Low]
In this case, the contents of the logs is not secured.
016-507 O [Cause] When using the Image Log Control feature, failed to
forward the image log to the server.
[Remedy] Either set the forwarding rule for image logs from the
server to the machine, or set [Transfer Image Log] to 14
[Disabled].
016-508 O [Cause] When using the Image Log Control feature, failed to
forward the image log to the server.
[Remedy] Set the forwarding rule for image logs from the server to
the machine.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
425
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
016-509 O [Cause] When using the Image Log Control feature, failed to
forward the image log to the server because the
forwarding rule for image logs from the server to the
machine has not been set.
[Remedy] Either set the forwarding rule for image logs from the
server to the machine, or set [Transfer Image Log] to
[Disabled].
016-510 O [Cause] When using the Image Log Control feature, failed to
forward the image log to the server because the
forwarding rule for image logs from the server to the
machine has not been set.
[Remedy] Set the forwarding rule for image logs from the server to
the machine.
016-511 O [Cause] When using the Image Log Control feature, failed to
016-512 forward the image log to the server because the
forwarding rule for image logs from the server to the
machine has not been set correctly.
[Remedy] Confirm the forwarding rule for image logs from the server
to the machine.
016-513 O [Cause] An error occurred in connecting to the SMTP server.
[Remedy] The SMTP server or network may be overloaded. Wait for
a while, and then execute the operation again.
016-514 O [Cause] An error occurred during processing of an XPS document.
[Remedy] If an error occurred while printing from a driver which
supports XPS, print from the application using another
print driver (PCL, etc.).
If an error occurred while direct printing an XPS document
(such as ContentsBridge Utility, E-mail, and Media Print -
Text), print using the print driver (PCL, etc.) from XPS
Document Viewer.
016-515 O [Cause] There was insufficient memory during processing of an
XPS document.
[Remedy] Take one of the following measures:
Problem Solving
z
Set [Image Quality] to [Standard]
z Increase the amount of memory
z
Print using the print driver (PCL, etc.) from XPS
Document Viewer.
For more information on [Image Options], refer to the help of the print
driver.
016-516 O [Cause] The Print Ticket included in the XPS document includes an
14 invalid description or a print setting not supported by the
machine.
[Remedy] Check whether there is a problem with the method of using
the application that sent the print job, or with the content of
the print instruction.
If your application usage and print instruction are correct,
check with the application manufacturer that sent the print
job for operations of the application, not with Fuji Xerox.
If the error still is not resolved, contact our Customer
Support Center.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
426
Error Code
Category
Error Code Cause and Remedy
C P F S M O
016-517 O [Cause] There is an error in the content described in the PostScript
file.
[Remedy] Print with the PostScript driver. Furthermore, modify
ProcessColorModel described in the PostScript file so that
the color mode does not change.
016-518 O [Cause] PS booklet and WaterMark were specified at the same
time.
[Remedy] Specifying a combination of PS booklet and WaterMark/
UUID is not possible. Cancel one of them.
016-519 O [Cause] The number of pages reached the maximum number of
pages specified, and the print job is terminated.
[Remedy] Have your system administrator change the maximum limit
of printable pages.
016-520 O [Cause] An error occurred in the high compression hardware.
[Remedy] Execute the operation again. Also change the output file
format and color mode.
If the problem is not resolved, switch off the machine
power, make sure that the touch screen is blank, and then
switch on the machine power. And then perform the above
operation again.
If the error still is not resolved, contact our Customer
Support Center.
016-522 O [Cause] LDAP server SSL authentication error. Unable to acquire
an SSL client certificate.
[Remedy] The LDAP server is requesting an SSL client certificate.
Set an SSL client certificate on the machine.
016-523 O [Cause] LDAP server SSL authentication error. The server
certificate data is incorrect.
[Remedy] The machine cannot trust the SSL certificate of the LDAP
server. Register the root certificate for the LDAP server's
SSL certificate to the machine.
016-524 O [Cause] LDAP server SSL authentication error. The server
Problem Solving
certificate will expire soon.
[Remedy] Change the SSL certificate of the LDAP server to a valid
one. You can clear this error by selecting [Disabled] for
[LDAP - SSL/TLS Communication] under [SSL/TLS
Settings] on the machine; however, note that selecting this
option does not ensure the validity of the LDAP server.
016-525 O [Cause] LDAP server SSL authentication error. The server
certificate has expired.
[Remedy] Change the SSL certificate of the LDAP server to a valid 14
one. You can clear this error by selecting [Disabled] for
[LDAP - SSL/TLS Communication] under [SSL/TLS
Settings] on the machine; however, note that selecting this
option does not ensure the validity of the LDAP server.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
427
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
016-526 O [Cause] LDAP server SSL authentication error. The server name
does not match the certificate.
[Remedy] Set the same LDAP server address to the machine and to
the SSL certificate of the LDAP server. You can clear this
error by selecting [Disabled] for [LDAP - SSL/TLS
Communication] under [SSL/TLS Settings] on the
machine; however, note that selecting this option does not
ensure the validity of the LDAP server.
016-527 O [Cause] LDAP server SSL authentication error. This is an SSL
authentication internal error.
[Remedy] An error occurred in the software. Contact our Customer
Support Center.
016-529 O [Cause] An error occurred when connecting to the Remote
Download server. There was no response from the server
within the specified time (45 seconds).
[Remedy] Confirm the network connection. Check whether the
Remote Download server is correctly set on the network.
016-533 O [Cause] Kerberos server authentication protocol error
[Remedy] The time difference between the machine and the
Kerberos server exceeded the clock skew limit value set
on the Kerberos server. Check whether the clocks on the
machine and Kerberos server are correctly set. Also check
whether the summer time and the time zone are correctly
set on the machine and Kerberos server.
016-534 O [Cause] Kerberos server authentication protocol error
[Remedy] The domain set on the machine does not exist on the
Kerberos server, or the Kerberos server address set on
the machine is invalid for connection. Check whether the
domain name and the server address have been correctly
set on the machine. For connection to Windows 2000 or
Windows 2003 Server, specify the domain name in
uppercase.
016-535 O [Cause] The specified file does not exist on the Remote Download
Problem Solving
server.
[Remedy] Confirm the file.
016-536 O [Cause] An error occurred when accessing the DNS prior to
connecting to the Remote Download server.
[Remedy] Confirm the connection with the DNS. Also check whether
the Remote Download server name is registered to the
DNS.
14 016-537 O [Cause] Could not connect to the Remote Download server. The
port of the destination Remote Download server is not
open.
[Remedy] Confirm the port in the network settings.
016-538 O [Cause] An error occurred when writing the remote download file to
the hard disk. The file obtained from the Remote
Download server could not be written to the hard disk.
[Remedy] Confirm the amount of available space, and delete files
that are no longer required. Alternatively, replace the hard
disk.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
428
Error Code
Category
Error Code Cause and Remedy
C P F S M O
016-539 O [Cause] Kerberos server authentication protocol error
[Remedy] An error occurred in the software. Contact our Customer
Support Center.
016-543 O [Cause] The specified domain was deleted from the Authentication
Agent.
[Remedy] Select [Refresh] on the [Domain] screen, and update the
domain information, or add the domain to the
Authentication Agent.
016-545 O [Cause] The specified domain was deleted from the Authentication
Agent.
[Remedy] Adjust the times of the computer of the active directory and
the computer on which the Authentication Agent is
installed. Also, if the Windows Time Service of the
computer on which the Authentication Agent is installed
has stopped, start the service.
For more information on the process, refer to the manual for the
Authentication Agent.
016-546 O [Cause] A local user tried to obtain the information of another user.
[Remedy] Contact our Customer Support Center.
016-548 O [Cause] The machine is not registered in the Authentication Agent.
[Remedy] Register the machine in the Authentication Agent.
For more information on the process, refer to the manual for the
Authentication Agent.
016-553 O [Cause] The Authentication Agent does not support the interface
version of the machine.
[Remedy] You must upgrade the Authentication Agents version.
Check whether the machine supports the Authentication
Agent to being upgraded.
016-554 O [Cause] The login name and password used for domain user
authentication of the Authentication Agent is invalid.
[Remedy] Correctly set the login name and password used for
domain user authentication of the Authentication Agent.
Problem Solving
016-555 O [Cause] Connection to the Authentication Agent to the database or
the active directory timed out.
[Remedy] Check whether you can connect from the Authentication
Agent to the database or the active directory.
For more information on the process, refer to the manual for the
Authentication Agent.
016-556 O [Cause] Connection to the Authentication Agent to the database
timed out because of an overload.
14
[Remedy] Because the service is overloaded, wait for a while, and
then execute authentication again.
If the error still is not resolved, check the Authentication
Agent.
For more information on the process, refer to the manual for the
Authentication Agent.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
429
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
016-557 O [Cause] Authentication Agent internal error occurred.
[Remedy] Check the Authentication Agent.
For more information on the process, refer to the manual for the
Authentication Agent.
016-558 O [Cause] The machine received an unknown error from the
Authentication Agent.
[Remedy] Contact our Customer Support Center.
016-559 O [Cause] A remote download parameter error occurred. An invalid
value is set for essential system data.
[Remedy] Confirm the settings for essential system data.
016-560 O [Cause] A communications error occurred between the machine
and the Authentication Agent.
[Remedy] Check whether the network cable is connected, and
confirm the settings of the Authentication Agent. Also, print
a Configuration Report, and if the DNS address of the
server is set to "Server Name / IP Address" for
"Authentication Agent", check whether DNS is enabled.
016-563 O [Cause] The job cannot continue because there is insufficient
memory for the Image Extension Kit.
[Remedy] Select Standard for the image quality. If the error still is not
resolved, contact our Customer Support Center.
016-564 O [Cause] Failed to authenticate the Remote Download server.
[Remedy] Confirm the login name and password to access the
Remote Download server. If the error still is not resolved,
contact the Customer Support Center.
016-569 O [Cause] Authentication Agent error
[Remedy] Contact our Customer Support Center.
016-570 O [Cause] Unable to print because of insufficient memory for job
tickets.
[Remedy] Increase the size of memory for job tickets in [Job Ticket
Memory] of [Print Service Settings] in [Tools], switch off
the machine power, make sure that the touch screen is
Problem Solving
14 [Remedy] Check whether there the print settings are correct, correct
the print settings, and then send the print job again.
016-572 O [Cause] Unable to print because the paper attribute specified for
the job ticket is for paper (paper size, paper quality, or
paper color) that cannot be used on this machine.
[Remedy] Check whether the paper specified for printing can be
used by this machine.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
430
Error Code
Category
Error Code Cause and Remedy
C P F S M O
016-573 O [Cause] Unable to print because the content of the job ticket is
incorrect.
[Remedy] Check whether the print driver is correctly installed on the
computer that specified printing, whether the operating
conditions are satisfied, and whether the driver is one that
can be used with this machine.
016-574 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because the host or server name of the FTP
server could not be resolved when accessing the DNS
server.
[Remedy] Confirm the connection to the DNS server. Check whether
the FTP server name is registered correctly on the DNS
server.
016-575 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because the DNS server address was not
registered on the machine.
[Remedy] Specify the correct DNS server address. Or, specify the
destination FTP server by using its IP address.
016-576 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because it could not connect to the FTP
server.
[Remedy] Ensure that both the destination FTP server and the
machine are available for network communications, by
checking the following conditions:
z
The IP address of the server is set correctly.
z
The network cables are plugged in securely.
016-577 O [Cause] Unable to connect to the FTP service of the destination
server.
[Remedy] Take one of the following measures:
z
Check whether the FTP service of the server is
activated.
z
Check whether the FTP port number of the server is
correctly registered on the machine.
Problem Solving
016-578 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because of unsuccessful login to the FTP
server.
[Remedy] Check whether the login name (user name) and password
are correct.
016-579 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because the scanned image could not be
saved in the FTP server after connection.
[Remedy] Check whether the FTP servers save location is correct.
14
016-580 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because the file or folder name on the FTP
server could not be retrieved after connection.
[Remedy] Confirm the access privilege for the FTP server.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
431
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
016-582 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because files could not be created on the
FTP server after connection.
[Remedy] Take one of the following measures:
z
Check whether the specified file name can be used in
the save location.
z Check whether enough space is available in the save
location.
016-584 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because folders could not created on the
FTP server after connection.
[Remedy] Take one of the following measures:
z Check whether the specified folder name can be used in
location.
z
Check whether enough space is available in the save
location.
016-585 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because files could not be deleted on the
FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-587 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because folders could not be deleted on the
FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-588 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because the data could not be written on the
FTP server after connection.
[Remedy] Check whether enough space is available in the save
location.
016-589 O [Cause] The machine failed to transfer data using FTP of the Scan
to PC service because the data could not be read from the
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
432
Error Code
Category
Error Code Cause and Remedy
C P F S M O
016-598 O [Cause] The size of an e-mail page exceeds the maximum
016-599 message size because of page splitting.
[Remedy] Take one of the following measures:
z Reduce the file size for [Quality/File Size].
z
Increase the value for [Maximum Split Count].
For more information on [Quality/File Size], refer to "5 Scan" > "E-mail
Options/Filing Options" > "Quality/File Size (Specifying an Image
Compression Ratio When Scanning)" in the User Guide.
For more information on [Maximum Split Count], refer to "Maximum Split
Count" (P.211).
016-700 O [Cause] The job was suspended because the number of the digits
for the Secure Print or Charge Print passcode set on the
print driver was less than the value specified in [Minimum
Passcode Length for Stored Job] on the machine.
[Remedy] On the print driver, set the passcode string equal to or
longer than the value specified in [Minimum Passcode
Length for Stored Job].
016-702 O [Cause] Unable to process print data because of insufficient print
page buffer.
[Remedy] Take one of the following measures:
z
Set [Image Quality] to [Standard].
z
Increase the print page buffer size.
z Add memory.
For more information on the [Image Quality], refer to the help of the print
driver. For more information about memory, refer to "Allocate Memory"
(P.186).
016-703 O O [Cause] The machine received e-mail which specified an invalid
folder number.
[Remedy] For errors occurring during fax or Internet fax
transmission:
Contact our Customer Support Center.
Problem Solving
reception:
Take one of the following measures:
z
Register the specified folder number, and request the
sender to send the e-mail/fax/Internet fax again.
z Request the sender to send to an available folder.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
433
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
016-705 O O [Cause] Probable causes are as follows:
1) You have specified the machine for the folder registry
for the scanned document. However, the Scanner Kit
(optional) is not installed.
2) You have not used the print driver for the machine.
3) The machine received a Secure Print, Print Stored File,
Charge Print, or Private Charge Print job with no HDD
Extension Kit (optional) installed.
[Remedy] For 1), press the <Services Home> button, and check
whether [Scan to PC] is displayed. If [Scan to PC] is
displayed, and then check whether the scanned document
can be stored in a folder. If unable to store it in the folder,
install the Scanner Kit (optional).
For 2), use the print driver appropriate for the machine.
For 3), check whether the HDD Extension Kit (optional) is
installed on the machine.
If the HDD Extension Kit (optional) is not installed:
z If you do not need to use the feature, select [Not
016-707 O [Cause] Unable to print with the Sample Set feature because the
HDD Extension Kit (optional) is not installed.
[Remedy] To use the Sample Set feature, the HDD Extension Kit
(optional) must be installed.
016-708 O [Cause] Unable to annotate because of insufficient hard disk
space.
14 [Remedy] Delete unnecessary data from the hard disk to free up disk
space.
016-710 O [Cause] Unable to register the Delayed Print document because
the HDD Extension Kit (optional) is not installed.
[Remedy] To use the Delayed Print feature, the HDD Extension Kit
(optional) must be installed.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
434
Error Code
Category
Error Code Cause and Remedy
C P F S M O
016-711 O O [Cause] The upper limit for the e-mail size has been exceeded.
[Remedy] Take one of the following measures, and then try sending
the mail again.
z Reduce the number of pages of the document.
z
Lower the resolution with [Resolution].
z
Reduce the magnification with [Reduce/Enlarge].
z Ask your system administrator to increase the value set
Problem Solving
z
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
435
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
016-721 O O [Cause] An error occurred during print processing. Probable
causes are as follows:
1) Printing was instructed by the Auto Paper selection
when [Paper Type Priority] is set to [Auto Paper Off] for
all paper in the [Common Service Settings].
2) ESC/P-K command error
[Remedy] For 1), when printing by the Auto Paper selection, set one
of the paper types to other than [Auto Paper Off] in [Paper
Type Priority].
For 2), confirm the print data.
Refer to "Paper Type Priority" (P.139).
016-722 O [Cause] The staple position specified is not supported by the
machine, or the paper size specified is not supported by
the finisher.
[Remedy] Confirm the staple position and the paper size, and try
printing again.
016-723 O [Cause] The punch position specified is not supported by the
machine, or the paper size specified is not supported by
the finisher.
[Remedy] Confirm the punch position and the paper size, and try
printing again.
016-724 O [Cause] The specified staple and punch position combination is
unsupported.
[Remedy] Specify the staple and punch positions on the same side,
and try printing again.
016-725 O [Cause] A scanned document stored in a folder was to be sent by
fax using the Job Flow feature, but the file in the folder
could not be converted to fax data.
[Remedy] Do not use the Job Flow feature. Simply scan the
document from the machines [Fax] screen to send it by
fax.
016-726 O [Cause] Unable to automatically select a printer language even
though the Print mode is set to [Auto].
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
436
Error Code
Category
Error Code Cause and Remedy
C P F S M O
016-728 O [Cause] An unsupported tag is included in the TIFF file.
[Remedy] Confirm the print data.
016-729 O [Cause] Unable to print because the number of colors or the
resolution of the TIFF file exceeds the allowed range.
[Remedy] Change the number of colors or resolution for the TIFF file,
and execute the operation again.
016-731 O [Cause] Unable to print TIFF data because it was interrupted.
[Remedy] Retry printing.
016-732 O [Cause] The form specified by emulation has not been registered
at the host side.
[Remedy] Resend the form data.
016-733 O O [Cause] Probable causes are as follows:
1) Unable to obtain the IP address (the string after "@" in
the destination e-mail address) when e-mail is sent.
2) DNS server was unable to resolve the Internet address
(the string after "@") by the DNS server when e-mail is
sent.
[Remedy] For 1), confirm the e-mail address.
For 2), confirm the DNS server address.
016-735 O O [Cause] Attempted to print [Job Template List] while updating the
job template.
[Remedy] Retry printing after waiting for a while.
016-738 O [Cause] Unsupported paper size was specified when specifying
booklet creation with PostScript (optional).
[Remedy] Specify a paper size supported for booklet creation, and
try printing again.
016-739 O [Cause] Used an unsupported combination of document size and
paper size when specifying booklet creation with
PostScript (optional).
[Remedy] Specify a combination of document size and paper size
supported for booklet creation, and try printing again.
Problem Solving
016-740 O [Cause] Used an unsupported paper tray when specifying booklet
creation with PostScript (optional).
[Remedy] Specify a paper tray supported for booklet creation, and try
printing again.
016-741 O [Cause] An error occurred during the update process of the
016-742 machine.
[Remedy] Switch off the machine power, make sure that the touch
016-743
016-744
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer 14
016-745 Support Center.
016-746 O [Cause] An unsupported feature is included in the received PDF.
[Remedy] Print using a print driver.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
437
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
016-747 O [Cause] The memory became insufficient when using the Repeat
Image feature and the Annotations features
simultaneously.
[Remedy] Take one of the following measures:
z
Increase the annotation image size.
z
Reduce the usage of Repeat Image.
z Increase memory.
016-750 O [Cause] The machine received a PDF, an XPS, and a printing job
ticket from an application (such as ContentsBridge) that
allows direct transmissions of files, but the printing job
ticket data had a grammar or print instruction unsupported
by the machine.
[Remedy] Check whether you are correctly using the application
(such as ContentsBridge) and whether the print instruction
was correct.
Problem Solving
438
Error Code
Category
Error Code Cause and Remedy
C P F S M O
016-751 O [Cause] Probable causes are as follows:
1) During the PDF Bridge processing, a syntax or
parameter error occurred, an undefined command was
used, and a PDF file was damaged.
2) When [Print Processing Mode [408])] for the PDF Direct
Print feature has been set to [PS([1])], memory is
insufficient.
3) When [Print Processing Mode [408])] for the PDF Direct
Print feature has been set to [PS([1])], a PDF file
including OpenType fonts is processed.
[Remedy] For 1), use the print driver to print the document.
For 2), take one of the following measures:
z Use the print driver to print the document.
For 3), create a PDF file in which OpenType fonts are not
included.
For more information on the memory, refer to "Allocate Memory" (P.186).
016-752 O [Cause] Unable to process for PDF Bridge because of insufficient
memory space.
[Remedy] Change the [Image Quality] setting from [High Resolution]
to [High Quality], or from [High Quality] to [Standard]. Or,
add memory.
016-753 O [Cause] The password entered does not match that of the PDF file.
[Remedy] Set the correct password on ContentsBridge.
016-755 O [Cause] Attempted to process a print-protected PDF file.
[Remedy] Cancel the print protection using Adobe Reader, and try
printing again.
016-756 O [Cause] Do not have permission to use the service.
[Remedy] Consult your system administrator.
016-757 O [Cause] The passcode is incorrect.
[Remedy] Enter the correct passcode.
016-758 O O O O [Cause] The division does not have permission to use the service.
Problem Solving
[Remedy] Consult your system administrator.
016-759 O O O [Cause] The number of pages reached the maximum number of
pages for this service.
[Remedy] Consult your system administrator.
016-760 O [Cause] An error occurred during PostScript (optional) processing.
[Remedy] Take one of the following measures:
z Set [Image Quality] to [High Speed].
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
439
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
016-762 O [Cause] The specified printer language is not installed on the
machine.
[Remedy] For [USB] in [Print Mode] under [Port Settings], specify
correct printer language.
016-763 O [Cause] Unable to connect to the POP server.
[Remedy] Confirm the POP server IP address set on the machine.
016-764 O [Cause] Unable to connect to the SMTP server.
[Remedy] Consult the SMTP server administrator.
016-765 O [Cause] Unable to send the e-mail because the hard disk on the
SMTP server is full.
[Remedy] Consult the SMTP server administrator.
016-766 O [Cause] An error occurred on the SMTP server.
[Remedy] Consult the SMTP server administrator.
016-767 O [Cause] Unable to send the e-mail because the address is not
correct.
[Remedy] Confirm the address, and try sending again.
016-768 O [Cause] Unable to connect to the SMTP server because the
machine's mail address is incorrect.
[Remedy] Confirm the machine's mail address.
016-769 O [Cause] The SMTP server does not support delivery receipts
(DSN).
[Remedy] Send e-mail without setting delivery receipts (DSN).
016-770 O [Cause] Direct Fax is restricted.
[Remedy] Consult your system administrator whether Direct Fax is
available. If it is available, contact our Customer Support
Center.
016-774 O O O [Cause] Unable to process compression conversion because of
insufficient hard disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
440
Error Code
Category
Error Code Cause and Remedy
C P F S M O
016-777 O [Cause] A hard disk error occurred during image processing.
[Remedy] The hard disk may be defective. To replace the hard disk,
contact our Customer Support Center.
016-778 O [Cause] The conversion processing of the scanned image was
interrupted because of insufficient disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
016-779 O [Cause] An error occurred during scanned image conversion
processing.
[Remedy] Retry scanning. If using large-size paper such as A3 with
[Resolution] set to [600 dpi], specify [Resolution] to [400
dpi] or lower in [Layout Adjustment]. If the error still is not
resolved, contact our Customer Support Center.
016-780 O [Cause] A hard disk error occurred during scanned image
conversion processing.
[Remedy] The hard disk may be defective. To replace the hard disk,
contact our Customer Support Center.
016-781 O [Cause] Unable to connect to the SMTP server.
Unable to establish a connection between the machine
z
Problem Solving
screen is blank, and then switch on the machine power.
z Load paper on the paper tray as necessary.
z
If the error occurs when sending an e-mail, take one of
the following measures:
- Lower the resolution.
- Reduce the size.
- Reduce the number of pages, and divide the job into
several e-mails to send.
- Send the job by setting [Color Scanning] to [Black & 14
White].
016-788 O [Cause] Failed to retrieve a file from the Web browser.
[Remedy] Take one of the following measures, and then execute the
operation again:
z Reload the browser page.
z
Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
441
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
016-790 O [Cause] Unable to send an e-mail with Split Send because of
exceeding the maximum number of splits allowed.
[Remedy] Take one of the following measures:
z Reduce the file size for [Quality/File Size].
z
Increase the value for [Maximum Split Count].
For more information on [Quality/File Size], refer to "5 Scan" > "E-mail
Options/Filing Options" > "Quality/File Size (Specifying an Image
Compression Ratio When Scanning)" in the User Guide.
For more information on [Maximum Split Count], refer to "Maximum Split
Count" (P.211).
016-792 O [Cause] Failed to acquire the specified job history when printing a
Job Report.
[Remedy] The specified job history does not exist.
016-793 O [Cause] Free space is insufficient on the hard disk.
[Remedy] Either delete unnecessary data from the hard disk to free
up disk space, or initialize the hard disk.
016-794 O [Cause] Media is not inserted correctly.
[Remedy] Check whether the media is inserted correctly.
016-795 O [Cause] An error occurred when reading the data on the media.
016-796 [Remedy] On a computer, confirm the content recorded on the
media.
016-797
016-798 O [Cause] Unable to print a document because the HDD Extension
Kit (optional) is not installed.
[Remedy] Install the HDD Extension Kit (optional), and try printing
again.
016-799 O [Cause] An invalid print parameter is included.
[Remedy] Check the print data and options, and try printing again.
016-981 O O O O [Cause] The Scan to Folder, Scan to Fax, Charge Print, Secure
Print, Sample Print, Delay Print, or other features failed
because of insufficient hard disk space.
[Remedy] Take one of the following measures:
Problem Solving
z
Lower the resolution.
z Reduce the number of pages, and divide the job into
442
Error Code
Category
Error Code Cause and Remedy
C P F S M O
018-400 O [Cause] Although IPSec is enabled, the IPSec settings are
inconsistent.
z Although [Authenticated by Preshared Key] is set in [IKE
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Problem Solving
14
443
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
018-505 O [Cause] If an error occurred during SMB authentication, the
probable causes are as follows:
z Authentication failed because of the incorrect user name
or incorrect password.
z
The time on the SMB server and on the machine does
not match. (This may occur when Windows Server 2003
is used.)
z When the destination computer is Macintosh, the
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
444
Error Code
Category
Error Code Cause and Remedy
C P F S M O
018-543 O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because one of the following problems
occurred on the shared name of the SMB server when
logging in to the SMB server.
z
The specified shared name does not exist on the server.
z
Invalid characters are used in the specified shared
name.
z When the server is Macintosh, the specified shared
Problem Solving
2) Check whether the specified file exists on the HTTP
server.
018-559 O O [Cause] The same file name already exists.
[Do Not Save] is selected when duplicate file name exists.
[Remedy] Select any option other than [Do Not Save] in [File Name
Conflict].
018-560 O O [Cause] An user authentication error occurred. (Received HTTP
Status 401).
[Remedy] Check the followings:
14
z The destination HTTP server for the scanned document
is accessible by PC.
z Login name
z Login password
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
445
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
018-561 O O [Cause] The hostname or the script storage location is not correct.
(Received HTTP Status 404).
[Remedy] Check the followings:
z The destination HTTP server for the scanned document
is accessible by PC.
z
The HTTP server name
z The HTTP server path name
is accessible by PC.
z
The server settings
018-564 O O [Cause] DNS resolution for the specified hostname failed.
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document
is registered on the DNS server.
z The machine is connected to the DNS server.
z
The address of the DNS server is set on the machine.
018-565 O O [Cause] DNS resolution for the proxy server name set on the
machine failed.
[Remedy] Check the followings:
z
The proxy server name set on the machine is registered
on the DNS server.
z
The machine is connected to the DNS server.
z The address of the DNS server is set on the machine.
z
The network cable connection on the machine
z The destination HTTP server for the scanned document
is accessible by PC.
018-567 O O [Cause] The followings may be the cause:
The communication is disconnected while reading or
z
is accessible by PC.
z
SSL settings for the HTTP server is correct.
z The HTTP server name
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
446
Error Code
Category
Error Code Cause and Remedy
C P F S M O
018-569 O O [Cause] The SSL server certificate may have a problem.
[Remedy] 1) Check whether the destination HTTP server for the
scanned document is accessible by PC.
2) Check whether the SSL server certificate is registered
on the HTTP server.
3) Check whether the SSL server certificate is valid.
Check the followings:
- the certificate is unexpired
- the time set on the machine is correct
- the certificate is not on the discard list
4) Check the certificate path to the SSL server certificate,
and import the required CA certificate.
5) If the SSL server certificated is not registered on the
HTTP server, disable the [Verify Remote Server
Certificate] setting.
018-570 O O [Cause] A client certificate authentication error occurred on the
HTTP server.
[Remedy] Check the followings:
z The destination HTTP server for the scanned document
is accessible by PC.
z
The SSL client certificate is registered on the machine.
z
The device certificate is correctly registered on the HTTP
server.
018-571 O O [Cause] An internal error occurred.
[Remedy] Perform the same operation again. If the problem persists,
contact our Customer Support Center.
018-572 O [Cause] The specified context name contains invalid characters.
[Remedy] Check whether the specified context name is correct.
018-573 O [Cause] The specified connection name contains invalid
characters.
[Remedy] Check whether the specified connection name is correct.
018-574 O [Cause] The specified volume name contains invalid characters.
[Remedy] Check whether the specified volume name is correct.
Problem Solving
018-575 O [Cause] The specified user name or password contains invalid
characters.
[Remedy] Check whether the specified user name or password is
correct.
018-576 O [Cause] The specified path name contains invalid characters.
[Remedy] Check whether the specified path name is correct.
018-577 O [Cause] The specified file name contains invalid characters.
[Remedy] Check whether the specified file name is correct.
14
018-578 O [Cause] The specified server or tree name does not exist.
[Remedy] Check the followings:
z The network cable connection on the machine
z
The NetWare server or tree name
Run DSREPAIR at the server console on the NetWare
server.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
447
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
018-579 O [Cause] The hard disk on the NetWare server may be full.
[Remedy] Check the followings:
z The NetWare server is accessible by PC
z
The volume name
Run DSREPAIR at the server console on the NetWare
server.
018-581 O [Cause] The specified directory path does not exist on the NetWare
server.
[Remedy] Check the followings:
z The NetWare server is accessible by PC
z
The directory path name
Run DSREPAIR at the server console on the NetWare
server.
018-582 O [Cause] The followings may be the cause:
z
The login user does not have Open rights to the file.
z The login user does not have Create rights to create a
file.
z
The login user does not have Access rights to the
directory.
z
The login user does not have Read rights to the file.
z The login user does not have Write rights to the file.
z
The login user does not have Delete rights of the
directory or file.
z
Made a delete request to the directories or files but all of
them are read-only.
z Made a delete request to the directories or files but some
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
448
Error Code
Category
Error Code Cause and Remedy
C P F S M O
018-584 O [Cause] The followings may be the cause:
The communication is disconnected while reading or
z
z
Volume name
z
Server or tree name
z
Context name
Run DSREPAIR at the server console on the NetWare
server.
018-587 O O [Cause] There are duplicate file names.
[Do Not Save] is set as a handling method when names
are duplicated for scanned files.
[Remedy] Set the process to be executed when file names are
duplicate to other than [Do Not Save].
018-588 O O [Cause] Detected an incorrect filing policy (when add was selected)
Problem Solving
after connecting to the server.
[Remedy] When [Rename New File] is set as the process to be
executed when file names are duplicate, confirm that the
file format is not multi-page.
018-589 O O [Cause] Failed to access the NEXTNAME.DAT file.
[Remedy] When [Rename New File] is set as the process to be
executed when file names are duplicate, check the
018-590 O O [Cause]
NEXTNAME.DAT file is correct.
A file or folder of the same name was detected on the
14
server.
[Remedy] Take one of the following measures:
1) Execute the operation again by not accessing the same
folder or the same server from multiple machines.
2) If the error still is not resolved, contact our Customer
Support Center.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
449
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
018-591 O O [Cause] When the machine was connected to the server and the
name of a file or folder on the server was determined, the
suffix of the name of the file or folder exceeded the limit
value.
[Remedy] Change the file name or forwarding destination folder of
the scan server. Also try moving or deleting the files within
the forwarding destination folder.
018-592 O O [Cause] Failed to delete a scan lock folder.
[Remedy] Take one of the following measures:
1) If an existing lock directory (*.LCK) remains in the
forwarding destination, delete it manually, and then
execute the job again.
2) Confirm that there is a folder with the name specified.
018-593 O O [Cause] Failed to create the scan lock folder.
[Remedy] If an existing lock directory (*.LCK) remains in the
forwarding destination, delete it manually, and then
execute the job again.
018-595 O [Cause] Multiple entries containing the same smart card
information were detected in the database of the LDAP
server.
[Remedy] Correct the temporary user entries of the LDAP server so
that they do not contain the same smart card information.
018-596 O [Cause] An error occurred during LDAP server authentication.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
018-701 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "1" (operations error) for Address
Book query.
[Remedy] Check whether [LDAP Server/Directory Service Settings]
under [Remote Authentication/Directory Service] has been
set correctly. Or, the server may have a problem. Consult
your network administrator.
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
450
Error Code
Category
Error Code Cause and Remedy
C P F S M O
018-704 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "4" (size limit exceeded) for Address
Book query.
[Remedy] Change the search conditions/start position to narrow the
search range, and execute the operation again. If the error
still is not resolved, consult your network administrator.
018-705 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "5" (compare false) for Address Book
query.
[Remedy] The result may differ from the specified content. Have your
network administrator confirm the LDAP server status.
018-706 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "6" (compare true) for Address Book
query.
[Remedy] The desired result has been achieved. No problem
occurred.
018-707 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "7" (specified authentication method
not supported) for Address Book query.
[Remedy] The LDAP server does not support the specified
authentication method. Change the authentication
method. Consult your system administrator for another
method.
018-708 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "8" (strong authentication required) for
Address Book query.
[Remedy] Check whether the authentication settings are correct.
Consult your system administrator strengthen the
Problem Solving
authentication, and execute the operation again.
018-710 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "10" (referral) for Address Book query.
[Remedy] No registered items were found in the specified retrieval
range. Have your network administrator confirm the
authentication settings.
018-711 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
14
Result Message No "11" (admin limit exceeded) for
Address Book query.
[Remedy] Have your network administrator confirm the operational
status of the server.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
451
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
018-712 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "12" (unavailable extension) for
Address Book query.
[Remedy] Have your network administrator confirm the operational
status of the server.
018-713 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "13" (confidentiality required) for
Address Book query.
[Remedy] Have your network administrator confirm the operational
status of the server.
018-714 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "14" (SASL bind in progress) for
Address Book query.
[Remedy] Retry after waiting for a while. If the error still is not
resolved, consult your network administrator.
018-716 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "16" (no such attribute) for Address
Book query.
[Remedy] The LDAP server has an attribute problem. Have your
network administrator confirm the LDAP server status.
018-717 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "17" (undefined type) for Address
Book query.
[Remedy] The LDAP server has an attribute problem. Have your
network administrator confirm the LDAP server status.
018-718 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "18" (inappropriate matching) for
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
452
Error Code
Category
Error Code Cause and Remedy
C P F S M O
018-721 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "21" (invalid syntax) for Address Book
query.
[Remedy] The LDAP server has an attribute problem. Have your
network administrator confirm the LDAP server status.
018-732 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "32" (no such object) for Address
Book query.
[Remedy] The specified e-mail address does not exist. Confirm the
e-mail address you entered or the e-mail address
registered on the LDAP server.
018-733 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "33" (incorrect alias) for Address Book
query.
[Remedy] The LDAP server has a name problem. Have your network
administrator confirm the LDAP server status.
018-734 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "34" (invalid DN syntax) for Address
Book query.
[Remedy] The LDAP server has a name problem. Confirm the user
name and password to cancel an incorrect password. If
the error still is not resolved, have your network
administrator confirm the authentication settings and
status of the LDAP server.
018-735 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "35" (object is leaf) for Address Book
query.
[Remedy] The LDAP server has a name problem. Have your network
Problem Solving
administrator confirm the LDAP server status.
018-736 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "36" (alias differencing problem) for
Address Book query.
[Remedy] The LDAP server has a name problem. Have your network
administrator confirm the LDAP server status.
018-748 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
14
Result Message No "48" (inappropriate authentication) for
Address Book query.
[Remedy] The LDAP server has a security problem. Have your
network administrator confirm the authentication settings
on the LDAP server.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
453
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
018-749 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "49" (invalid credentials) for Address
Book query. The address search was performed with an
incorrect authentication user name and password.
[Remedy] The LDAP server has a security problem. Confirm your
authentication user name and password to cancel an
incorrect login name. If the error still is not resolved, have
your network administrator confirm the authentication
settings on the LDAP server.
018-750 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "50" (insufficient access) for Address
Book query.
[Remedy] The LDAP server has a security problem. Have your
network administrator confirm the access rights for the
LDAP server.
018-751 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "51" (busy) for Address Book query.
[Remedy] The service has a problem. Retry after waiting for a while.
If the error still is not resolved, consult your network
administrator.
018-752 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "52" (unavailable) for Address Book
query.
[Remedy] The LDAP server has a service problem. Retry after
waiting for a while. If the error still is not resolved, consult
your network administrator.
018-753 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "53" (unwilling to perform) for Address
Problem Solving
Book query.
[Remedy] The LDAP server has a service problem. Retry after
waiting for a while. If the error still is not resolved, consult
your network administrator.
018-754 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "54" (loop detected) for Address Book
14 query.
[Remedy] The LDAP server has a service problem. Have your
network administrator confirm the operational status of the
service on the LDAP server.
018-764 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "64" (naming violation) for Address
Book query.
[Remedy] The LDAP server has an update problem. Have your
network administrator confirm the LDAP server status.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
454
Error Code
Category
Error Code Cause and Remedy
C P F S M O
018-765 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "65" (object class violation) for
Address Book query.
[Remedy] The LDAP server has an update problem. Have your
network administrator confirm the LDAP server status.
018-766 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "66" (not allowed on nonleaf) for
Address Book query.
[Remedy] The LDAP server has an update problem. Have your
network administrator confirm the LDAP server status.
018-767 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "67" (not allowed on RDN) for Address
Book query.
[Remedy] The LDAP server has an update problem. Have your
network administrator confirm the LDAP server status.
018-768 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "68" (already exists) for Address Book
query.
[Remedy] The LDAP server has an update problem. Have your
network administrator confirm the LDAP server status.
018-769 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "69" (no object class modifications) for
Address Book query.
[Remedy] The LDAP server has an update problem. Have your
network administrator confirm the LDAP server status.
018-770 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "70" (results too large) for Address
Problem Solving
Book query.
[Remedy] Change the search conditions/start position to narrow the
search range, and execute the operation again. If the error
still is not resolved, consult your network administrator.
018-771 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "71" (affecting multiple DSAs) for
Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
14
status.
018-780 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "80" (unknown error) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
455
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
018-781 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. Connection to the server cannot
be established for the Address Book query.
[Remedy] Take one of the following measures:
z
Confirm the network cable connection.
z
If the network cable connection has no problem, confirm
the active status of the target server.
z Check whether the server name has been correctly set
14 status.
018-787 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "87" (search filter error) for Address
Book query.
[Remedy] Confirm the search conditions set on Address Book. If the
error still is not resolved, consult your network
administrator.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
456
Error Code
Category
Error Code Cause and Remedy
C P F S M O
018-788 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "88" (user cancelled operation) for
Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-789 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "89" (incorrect parameter) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-790 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "90" (no memory) for Address Book
query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-791 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "91" (server connection error) for
Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-792 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "92" (unsupported feature) for
Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-793 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "93" (no results returned) for Address
Problem Solving
Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-794 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "94" (no more results) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
14
018-795 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "95" (results remaining) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
457
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
018-796 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "96" (client loop detected) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-797 O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "97" (referral limit exceeded) for
Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
021-214 O [Cause] An error occurred during encrypted communication
between the machine and the USB memory device or the
Memory Card Reader.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
021-215 O [Cause] The accounting/billing device connected does not match
the device set on the machine.
[Remedy] Change the setting on the machine or connect the correct
accounting/billing device, and switch off the machine
power, make sure that the touch screen is blank, and then
switch on the machine power.
021-360 O [Cause] An error occurred.
021-361 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the same message is displayed again, contact our
Customer Support Center.
021-401 O [Cause] The number of authentication devices such as IC Card
Reader connected exceeds the setting value.
[Remedy] Disconnect the authentication device connected.
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
458
Error Code
Category
Error Code Cause and Remedy
C P F S M O
021-701 O [Cause] The USB interface error occurred.
[Remedy] Retry after waiting for a while or confirm that the USB
cable is connected and switch off the machine power,
make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved,
contact our Customer Support Center.
024-340 O O O [Cause] An error occurred.
024-341 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
024-342
the same message is displayed again, contact our
024-343 Customer Support Center.
024-345
024-346
024-347
024-348
024-349
024-350
024-351
024-352
024-353
024-354
024-355
024-356
024-357
024-358
024-359
024-360
024-361
024-362
024-363
024-364
024-365
Problem Solving
024-366
024-367
024-368
024-370
024-371
024-372
024-373
024-375
14
024-376
024-700 O O O O [Cause] The memory capacity or hard disk required to use the
optional feature is not installed.
[Remedy] Switch off the machine power, and then switch it on again
after the touch screen goes out. If the error still is not
resolved, contact our Customer Support Center.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
459
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
024-702 O [Cause] Paper jam occurred while [When Paper Jam Occurs] is set
to [Delete Job] in [Print Service Settings].
[Remedy] Remove the jammed paper, and then try printing again.
024-742 O [Cause] Booklet printing was specified for printer properties, but
the number of print pages for the job exceeded the
maximum number allowed for booklet creation.
[Remedy] Change the printer properties setting to split the pages
appropriately to create separate volumes, or to cancel the
booklet creation setting.
024-746 O [Cause] The specified paper type is not compatible with the
specified paper size, paper tray, output tray, or 2 sided
printing.
[Remedy] Confirm the print data.
024-747 O [Cause] Incompatible print parameters are used. The combination
of the specified features such as Document Size, Paper
Size, Paper Tray, 2 sided printing, and Output Tray is
incompatible.
[Remedy] Confirm the print data, and try printing again.
024-748 O [Cause] The number of digits specified in [Bates Stamp - Number
of Digits] screen does not match the value specified in
[Starting Number].
[Remedy] Set [Bates Stamp - Number of Digits] to the value specified
in [Starting Number] or to [Auto Assign].
024-775 O [Cause] Booklet printing was specified for printer properties, but
the number of print pages for the job exceeded the
maximum number allowed for booklet creation.
[Remedy] Change the printer properties setting to split the pages
appropriately to create separate volumes, or to cancel the
booklet creation setting.
026-400 O [Cause] More than two devices are connected to the USB host
port.
[Remedy] Disconnect the third or more devices so that the number of
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
460
Error Code
Category
Error Code Cause and Remedy
C P F S M O
026-702 O [Cause] The number of accesses from the LDAP server to the
machine by Address Book operation exceeded the
machine's processing capability.
[Remedy] Wait for a while and execute the operation again. If the
error still is not resolved, contact our Customer Support
Center.
026-703 O O [Cause] Authentication is canceled when adding documents during
faxing or scanning.
[Remedy] Authenticate when adding documents.
026-704 O [Cause] An error occurred during processing DocuWorks
documents.
[Remedy] Print using the print driver (PCL, etc.) from DocuWorks
Viewer.
026-705 O [Cause] Unable to process for DocuWorks documents because of
insufficient memory space.
[Remedy] Change the [Image Quality] setting from [High Resolution]
to [High Quality], or from [High Quality] to [Standard]. Or,
add memory. If the error still is not resolved, increase
memory. If the problem persists even after adding memory
to the maximum capacity, print using the print driver (PCL,
etc.) from DocuWorks Viewer.
026-706 O [Cause] Attempted to print a DocuWorks document of which
printing is prohibited.
[Remedy] Release the print prohibited settings using DocuWorks
Viewer, and then execute the operation again.
026-707 O [Cause] When processing password-protected DocuWorks
documents, the password entered does not match that of
the DocuWorks document.
[Remedy] Set the correct password on ContentsBridge.
026-708 O [Cause] Exceeded the maximum limit for the scan data size that
can be stored for one job with Store & Send Link.
[Remedy] Take one of the following measures:
Problem Solving
1) Reduce the resolution (scan quality) of the scan
parameters and execute the operation again.
2) Reduce the image with magnification of the scan
parameters (such as A3 > A4) and then execute the
operation again.
3) If [Store & Send Link - Maximum File Size] is set to a
small value, increase the value.
026-709 O [Cause] The capacity of the hard disk that can be used to store
scan data with Store & Send Link is insufficient. 14
[Remedy] Wait around one day, and when capacity becomes
available as a result of the automatic deletion of files,
execute the operation again.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
461
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
026-711 O [Cause] Exceeded the maximum size allowed for a multi-page file
when scanning.
[Remedy] Take one of the following measures:
1) Reduce the resolution (scan quality) of the scan
parameters and execute the operation again.
2) Reduce the number of document pages and then
execute the operation again.
The maximum size is 2 GB for TIFF, XPS, and PDF, and 1
GB for XDW.
026-712 O [Cause] An error occurred while operating from CentreWare
Internet Services.
[Remedy] Retry after waiting for a while.
026-718 O [Cause] Incompatible print parameters are used. The combination
of the specified features such as Document Size, Paper
Size, Paper Tray, 2 sided printing, and Output Tray is
incompatible.
[Remedy] Confirm the print data, and try printing again.
026-719 O [Cause] An error occurred while operating the Store to USB
service.
[Remedy] Wait for a while and execute the operation again. If the
error still is not resolved, contact our Customer Support
Center.
026-720 O [Cause] The capacity of the USB memory device of the recipient is
insufficient while performing the Store to USB service.
[Remedy] Confirm the amount of available space.
026-721 O [Cause] An error occurred while operating the Store to USB
service.
[Remedy] Check the following conditions:
z
The USB memory device is inserted into the USB
memory slot.
z
The USB memory device is accessible from your
computer.
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
462
Error Code
Category
Error Code Cause and Remedy
C P F S M O
026-728 O [Cause] An error occurred during WSD communications.
026-729 [Remedy] Check whether the network cable is correctly connected or
check the amount of available memory of the destination
device.
026-730 O O O [Cause] The size of paper loaded in the specified tray is unknown.
[Remedy] Check whether the paper guides are correctly positioned
in the tray, and then try again.
027-400 O O [Cause] Communications with the machine failed.
[Remedy] If other messages are displayed, confirm their content. If
the control panel is being operated, terminate the
operation. If remote access is being executed, wait until it
completes. If the error still is not resolved, switch off the
machine power, make sure that the touch screen is blank,
and then switch on the machine power.
If the problem persists, contact our Customer Support
Center.
027-442 O O [Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 1] for IPv6 on the
machine, or the IP address of IPv6 on the network device,
to remove the duplication of addresses.
027-443 O O [Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 2] for IPv6 on the
machine, or the IP address of IPv6 on the network device,
to remove the duplication of addresses.
027-444 O O [Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 3] for IPv6 on the
machine, or the IP address of IPv6 on the network device,
to remove the duplication of addresses.
027-445 O O [Cause] IP address for IPv6 set manually is incorrect.
[Remedy] Set the IP address correctly.
027-446 O O [Cause] The IP address of IPv6 set manually already exists.
[Remedy] Change the [Manually Configured IPv6 Address] on the
Problem Solving
machine, or the IP address of IPv6 on the network device,
to remove the duplication of addresses.
027-447 O O [Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Link-local Address] for IPv6 on the machine,
or the IP address of IPv6 on the network device, to remove
the duplication of addresses.
027-452 O O [Cause] IP address already exists.
[Remedy] Change the IP address set on the machine. 14
027-500 O O [Cause] Unable to connect to the SMTP server.
[Remedy] Specify the SMTP server name correctly or specify the
server by using its IP address.
027-501 O O [Cause] An POP server error occurred.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
463
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
027-502 O O [Cause] Failed to log into the POP3 server when using the POP3
protocol.
[Remedy] Confirm whether the user name and password used in the
POP3 server are correct on CentreWare Internet Services.
027-503 O O [Cause] An POP server error occurred.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-504 O O [Cause] A SMTP server error occurred.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-513 O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because access to the SMB server was not
permitted.
When the server is Macintosh, a folder with the same
name as the specified file name may exist on the server.
[Remedy] Change the settings so that a file or a folder can be read
and written at the save location.
When the server is Macintosh, change the folder name on
the server, or the name of the file to be transferred.
027-514 O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because an error has been occurred
between the SMB server and the DNS server.
[Remedy] Check the following conditions:
z
The SMB server is connected to the DNS server.
z
The SMB server name is registered on the DNS server.
027-515 O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because an error has been occurred.
[Remedy] Take the following measures:
z
Set the DNS server address.
z
Set the target SMB server address using IP address.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Problem Solving
14
464
Error Code
Category
Error Code Cause and Remedy
C P F S M O
027-516 O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because access to the SMB server could not
be found.
[Remedy] Take one of the following measures:
z
Check the following conditions to determine whether the
destination SMB server and the machine are set up
properly for network communications:
- Network cables are plugged in securely
- TCP/IP settings
- Communications of port 137 (UDP), port 138 (UDP),
port 139 (TCP)
z Check the following conditions to determine whether the
Problem Solving
to PC service because the specified password was
incorrect.
When the server is Macintosh, the specified user may not
have been registered as a user who is permitted to use
Windows Sharing.
[Remedy] Confirm the password for the shared folder.
When the server is Macintosh, specify a user who is
permitted to use Windows Sharing.
14
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
465
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
027-519 O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because the save location or file name
specified for the scanned image had a problem.
z The save location or the file name has a problem.
z
The specified save location does not exist on the server.
z
Invalid characters are used in the save location or the file
name.
z Because the specified save location has the Distributed
z
Invalid characters are used in the file name.
[Remedy] Take one of the following measures:
z Check whether the specified file name can be used in
another user.
z Check whether the specified file name has been used for
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
466
Error Code
Category
Error Code Cause and Remedy
C P F S M O
027-523 O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because a folder could not be created on the
SMB server. The specified folder already exists.
[Remedy] Check whether the specified name is being used for
another file or folder on the SMB server.
027-524 O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because a folder could not be created on the
SMB server. The specified folder already exists.
[Remedy] Check whether the specified name is being used for
another file or folder on the SMB server.
027-525 O [Cause] During forwarding using SMB of the Scan to PC service, a
file could not be deleted from the SMB server because of
one of the following reasons:
z The file does not exist.
z
The file is opened.
z The specified file name is being used as a directory.
[Remedy] Check whether the file is not being used by another user at
the specified save location.
027-527 O [Cause] During forwarding using SMB of the Scan to PC service, a
folder could not be deleted from the SMB server because
of one of the following reasons:
z
The file does not exist.
z The directory is not empty.
z
The specified directory name does not exist.
[Remedy] Check whether the file is not being used by another user at
the specified save location.
027-528 O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because no space is available at the save
location on the SMB server.
[Remedy] Check whether the save location has free space.
027-529 O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because an unexpected error has been
received from the SMB server, or an unexpected internal
Problem Solving
error has occurred on the machine.
[Remedy] Log into the server from another computer using the same
user name, to confirm whether a file can be written into the
same save location on the server. If the error still is not
resolved, it may be an internal error. Contact our
Customer Support Center.
027-530 O O [Cause] There are duplicate file names.
[Do Not Save] is set as a handling method when names
are duplicated for scanned files.
14
[Remedy] Set the process to be executed when file names are
duplicate to other than [Do Not Save].
027-531 O O [Cause] Detected an incorrect filing policy (when add was selected)
after connecting to the server.
[Remedy] When [Rename New File] is set as the process to be
executed when file names are duplicate, confirm that the
file format is not multi-page.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
467
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
027-532 O O [Cause] Failed to access the NEXTNAME.DAT file.
[Remedy] When [Rename New File] is set as the process to be
executed when file names are duplicate, check the
NEXTNAME.DAT file is correct.
027-533 O O [Cause] An internal error occurred.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-543 O [Cause] The SMB server (NetBIOS) name is invalid.
[Remedy] Check whether the server name of the SMB server is
correct.
027-547 O O [Cause] SMB protocol error. An invalid character was detected in
the specified domain name.
[Remedy] If the error occurred during SMB authentication:
Consult your network administrator for the domain name,
and then set it correctly.
Also, check whether the domain name set on the machine
is correct.
To confirm the settings, execute the following procedures:
1. Enter the System Administration mode, and select
[Tools] > [Connectivity & Network Setup] > [Remote
Authentication/Directory Service] > [SMB Server
Settings].
2. Select the SMB server to confirm the domain name.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
14 Center. The contact number is printed on the label or card attached on the machine.
468
Error Code
Category
Error Code Cause and Remedy
C P F S M O
027-548 O [Cause] SMB protocol error. An invalid character was detected in
the specified user name.
[Remedy] Have your network administrator set the user name on the
server authorized characters.
To confirm the user name on the server, execute the
following procedures:
1. Select [Start] > [Programs] > [Administrative Tools] >
[Active Directory Users and Computers] on the Active
Directory domain controller where the user information
is set.
2. Select [Active Directory Users and Computers] >
[Server] > [Domains] > [Users] from the left side frame
of the [Active Directory Users and Computers] window,
to display the user information.
3. Right-click the target user from the right side frame of
the [Active Directory Domains and Trusts] window to
select [Properties].
4. Select the [Account] tab in the [User Properties]
window, and confirm the user name of [User Log On
Name (Prior to Windows 2000)].
027-549 O [Cause] SMB protocol error
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-564 O [Cause] SMB protocol error. The SMB server was not found.
[Remedy] Check whether the connection between the authentication
server and the machine has been established via a
network.
For example, confirm the following conditions:
z
Network cable connection
z
TCP/IP settings
z
Connection via Port 137 (UDP), Port 138 (UDP), and
Port 139 (TCP)
027-565 O [Cause] SMB protocol error
[Remedy] Execute the operation again. If the error still is not
Problem Solving
resolved, contact our Customer Support Center.
027-566 O [Cause] SMB protocol error. SMB (TCP/IP) is not active.
[Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings]
screen of the [Properties] tab on CentreWare Internet
Services.
027-569 O [Cause] The SMB (TCP/IP) port is not activated.
[Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings]
screen of the [Properties] tab on CentreWare Internet 14
Services.
027-572 O [Cause] SMB protocol error
027-573 [Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-574
027-576
027-578
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
469
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
027-584 O [Cause] SMB protocol error. The SMB server is in shared security
mode.
[Remedy] The SMB server may be set on Windows 95, Windows 98,
or Windows Me OS. Set the SMB server on an OS other
than Windows 95, Windows 98, or Windows Me OS.
027-585 O O [Cause] SMB protocol error. Login is disabled at this time.
[Remedy] Confirm the period login permitted with your system
administrator.
027-586 O O [Cause] SMB protocol error. The password has expired.
[Remedy] Obtain a valid password from your system administrator.
027-587 O O [Cause] SMB protocol error. The password must be changed.
[Remedy] Log into Windows, and change the password. Ask your
system administrator to change the setting so that you do
not need to change the login password next time.
027-588 O O [Cause] SMB protocol error. The user is invalid.
[Remedy] Ask your system administrator to validate the user.
027-589 O O [Cause] SMB protocol error. The user was locked out.
[Remedy] Ask your system administrator to cancel the lockout status.
027-590 O O [Cause] SMB protocol error. The user account has expired.
[Remedy] Obtain a valid user account from your system
administrator. Or, ask your system administrator to extend
the account expiration date.
027-591 O O [Cause] SMB protocol error. Users are restricted. A blank
password is invalid.
[Remedy] Set the password for the user.
027-599 O O [Cause] SMB protocol error.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-700 O O [Cause] The domain section of the recipients e-mail address is a
prohibited domain.
[Remedy] Specify a domain that is not prohibited for the domain
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
470
Error Code
Category
Error Code Cause and Remedy
C P F S M O
027-706 O [Cause] Unable to find the S/MIME certificate associated with the
machines e-mail address when sending e-mail.
[Remedy] Import the S/MIME certificate corresponding to the mail
address to the machine.
027-707 O [Cause] The S/MIME certificate associated with the machines e-
mail address has expired when sending e-mail.
[Remedy] Ask the sender to issue a new S/MIME certificate, and
then import the certificate to the machine.
027-708 O [Cause] The S/MIME certificate associated with the machines e-
mail address is not reliable when sending e-mail.
[Remedy] Import a reliable S/MIME certificate to the machine.
027-709 O [Cause] The S/MIME certificate associated with the machines e-
mail address has been discarded when sending e-mail.
[Remedy] Import a new S/MIME certificate to the machine.
027-710 O [Cause] No S/MIME certificate is attached to the received e-mail.
[Remedy] Ask the sender to send the e-mail with an S/MIME
certificate attached.
027-711 O [Cause] No S/MIME certificate could not be obtained from the
received e-mail.
[Remedy] Import the sender's S/MIME certificate to the machine, or
ask the sender to send S/MIME signature mail with an S/
MIME certificate attached.
027-712 O [Cause] The received S/MIME certificate has expired, or is an
unreliable certificate.
[Remedy] Ask the sender to send the e-mail with a valid S/MIME
certificate attached.
027-713 O [Cause] The received e-mail has been discarded because it may
have been altered on its transmission route.
[Remedy] Inform this error to the sender, and ask the sender to send
the e-mail again.
027-714 O [Cause] The received e-mail has been discarded because the
Problem Solving
address in its From field differed from the mail address in
the S/MIME signature mail.
[Remedy] Inform the sender that the mail addresses differ, and ask
the sender to send the e-mail again.
027-715 O [Cause] The received S/MIME certificate has not been registered
on the machine, or has not been set for use on the
machine.
[Remedy] Import the sender's S/MIME certificate to the machine, or
change settings to use the S/MIME certificate on the 14
machine if the S/MIME certificate has already been
registered.
027-716 O [Cause] The received S/MIME certificate has been discarded
because the certificate was unreliable.
[Remedy] Ask the sender to send the e-mail with a reliable S/MIME
certificate attached.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
471
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
027-717 O [Cause] Unable to obtain SMTP server address for e-mail
transmissions from the DNS server.
[Remedy] Check whether the DNS server is set correctly.
027-720 O [Cause] Unable to find the server of an application interface
destination.
[Remedy] Confirm the DNS server address. Or, check whether the
computer on which the application (ApeosWare Flow
Service) is installed has been registered on the DNS
server.
027-721 O [Cause] An application interface destination does not exist.
[Remedy] Check whether the application linked (ApeosWare Flow
Service) is operating correctly.
027-722 O [Cause] The jobs timed out during connection with an application
interface destination.
[Remedy] Try processing the job flow again.
027-723 O [Cause] Authentication at the application interface destination
(ApeosWare Flow Service) failed.
[Remedy] Confirm the user name and password that is used when
creating a job flow.
027-724 O [Cause] An application interface destination (ApeosWare Flow
Service) could not be accessed.
[Remedy] Check whether ApeosWare Flow Service is operating
correctly. If it is operating correctly, confirm the log.
027-725 O [Cause] A job operation failed using an application interface.
[Remedy] Check whether the application linked (ApeosWare Flow
Service) is operating correctly. If it is operating correctly,
confirm the log. If it is not operating, confirm the network
environment.
027-726 O [Cause] The status of the application interface destination
(ApeosWare Flow Service) is unknown.
[Remedy] Check whether ApeosWare Flow Service is operating
correctly. If it is operating correctly, confirm the log.
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
472
Error Code
Category
Error Code Cause and Remedy
C P F S M O
027-752 O [Cause] A mandatory entry field is blank in the job flow.
[Remedy] Take one of the following measures:
z Do not link folders to job flows that have mandatory entry
fields.
z
Set the default values to the mandatory fields of the job
flow.
027-753 O [Cause] 1) Attempted to execute the service while the port
necessary for the job flow is either deactivated or
disabled.
2) Attempted to execute a job flow to send e-mail using the
Encryption or Digital Signature feature while S/MIME
communication is disabled.
[Remedy] For 1), have your system administrator confirm the port
status.
For 2), enable S/MIME communication, or modify the job
flow so that e-mail is sent by not using the Encryption or
Digital Signature feature.
027-754 O [Cause] [DocuWorks Signature] or [PDF Signature] is set
inconsistency in the job flow.
[Remedy] Check the DocuWorks and PDF signatures for both the
system data settings (machine's current settings) and the
executed job flow settings. If these settings differ,
coordinate them.
027-761 O [Cause] An on-demand print job was sent to the machine using the
Web Applications feature, but the time interval from
receiving the print job until starting the print processing
exceeded the time limit specified on the machine.
[Remedy] When multiple documents are to be printed, reduce the
number of documents, and then execute the operation
again. If the error still is not resolved, enter the System
Administration mode, and then select [Tools] > [Common
Service Settings] > [Machine Clock/Timers] > [Print-On-
Demand Duration], and specify a larger value or "0".
When on-demand printing is executed using the Web
Problem Solving
Application feature, the print processing time is limited.
Consequently if many documents are to be printed or if
print processing takes time, a timeout may occur before all
the data are received. To resolve this problem, change the
time limit value according to the document volume and
type. If the error still is not resolved, contact our Customer
Support Center.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support 14
Center. The contact number is printed on the label or card attached on the machine.
473
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
027-762 O [Cause] An on-demand print job is sent to the machine using the
Web Applications feature, however, the specified job ticket
is invalid because of one of the following causes:
z Abnormal change to the job ticket because of the
trouble
z
Intentional alteration to the job ticket
[Remedy] Execute the print job again. If the error still is not resolved,
contact our Customer Support Center.
027-771 O [Cause] The hard disk of the server connected to the machine is
full.
[Remedy] Delete unnecessary data from the server.
027-772 O [Cause] An error occurred during communication with the SMTP
server.
[Remedy] Use ASCII characters to modify the host name that has
been specified under [Tools] > [Connectivity & Network
Setup] > [Machines E-mail Address/Host Name]. If the
error still is not resolved, confirm with your network
administrator whether the SMTP server supports the
HELO command.
027-773 O [Cause] An error occurred during communication with the SMTP
server.
[Remedy] Wait for a while, and then execute the operation again.
027-774 O [Cause] The specified e-mail address contains unsupported
characters.
[Remedy] Specify the e-mail address using only ASCII characters.
027-775 O [Cause] Too many destination addresses have been specified.
[Remedy] Reduce the number of destination addresses. If the error
still is not resolved, confirm with your network
administrator whether the SMTP server supports the
Problem Solving
EHLO command.
027-776 O [Cause] An error occurred during communication with the SMTP
server.
[Remedy] Use ASCII characters to modify the host name that has
been specified under [Tools] > [Connectivity & Network
Setup] > [Machines E-mail Address/Host Name]. If the
error still is not resolved, confirm with your network
14 administrator whether the SMTP server supports the
EHLO command.
027-777 O [Cause] The destination SMTP server does not support SMTP-
AUTH.
[Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] >
[Connectivity & Network Setup] > [Outgoing/Incoming E-
mail Settings] > [SMTP Server Settings].
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
474
Error Code
Category
Error Code Cause and Remedy
C P F S M O
027-778 O [Cause] The destination SMTP server does not support the SMTP-
AUTH system set on the machine.
[Remedy] Confirm the authentication type supported by the SMTP
server with your network administrator. The machine
supports the following authentication types: PLAIN (plain
text) authentication, LOGIN (BASE64) authentication, and
CRAM-MD5 (challenge-response).
027-779 O [Cause] Failed to authenticate the SMTP server.
[Remedy] Confirm the login name and password set to SMTP-AUTH.
027-796 O O O [Cause] The received e-mail was discarded because no
documents were attached to it. (The machine is set to print
attached documents only.)
[Remedy] To print the mail body or header information also, change
settings in the [Properties] screen of CentreWare Internet
Services.
Refer to "11 Computer Operations" > "E-mail Printing" in the User Guide.
027-797 O O [Cause] The output destination of the received e-mail is invalid.
[Remedy] Specify a correct output destination, and send the e-mail
again.
033-310 O O [Cause] An error occurred.
033-311 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
033-312
the same message is displayed again, contact our
033-313 Customer Support Center.
033-314
033-315
033-316
033-317
033-318
033-319
033-320
033-321
Problem Solving
033-322
033-323
033-324
033-325
033-326
033-327
033-328
033-329 14
033-331
033-332
033-333
033-334
033-335
033-336
033-338
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
475
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
033-500 O [Cause] An error occurred during fax transmission.
[Remedy] Confirm the recipient, and then execute the operation
again. If receiving, ask the sender to send again.
033-501 O [Cause] An error occurred during fax transmission.
[Remedy] Confirm the recipient, and then execute the operation
again. If receiving, ask the sender to send again.
033-502 O [Cause] A response is not received for the fax.
[Remedy] Confirm the recipient, and then execute the operation
again. Also, confirm the recipients machine (memory is
full, machine is being maintained, or other conditions), and
execute the operation again.
033-503 O [Cause] An error occurred during fax transmission.
033-504 [Remedy] Execute the operation again.
14
z Whether the passwords match
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
476
Error Code
Category
Error Code Cause and Remedy
C P F S M O
033-516 O [Cause] An error occurred during fax transmission.
[Remedy] Confirm the recipient, and then execute the operation
again. If receiving, ask the sender to send again.
033-517 O [Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again. If the error still is not
resolved, confirm the condition of the other machine.
033-518 O [Cause] The other machine cannot correspond to reception of
SUB.
[Remedy] Check whether the other machine can correspond to
reception of SUB, and execute the operation again.
033-519 O [Cause] The other machine cannot correspond to reception of
SEP.
[Remedy] Check whether the other machine can correspond to
reception of SEP, and execute the operation again.
033-520 O [Cause] The other machine cannot correspond to reception of
PWD/SID.
[Remedy] Check whether the other machine can correspond to
reception of PWD/SID, and execute the operation again.
033-521 O [Cause] An error occurred during fax transmission.
[Remedy] Confirm the condition of the machine (memory is full,
paper has run out, or other conditions), and execute the
operation again.
033-522 O [Cause] An error occurred during fax transmission.
[Remedy] Ask the sender to execute the operation again.
033-523 O [Cause] The line (Channel 1) is not connected correctly.
[Remedy] Confirm the connection of the line (Channel 1) and
connect it correctly, and then execute the operation again.
033-524 O [Cause] The line (Channel 2) is not connected correctly.
[Remedy] Confirm the connection of the line (Channel 2) and
connect it correctly, and then execute the operation again.
033-525 O [Cause] The line (Channel 3) is not connected correctly.
Problem Solving
[Remedy] Confirm the connection of the line (Channel 3) and
connect it correctly, and then execute the operation again.
033-526 O [Cause] An error occurred during fax transmission.
[Remedy] Confirm the model of the senders machine, and then
execute the operation again. If receiving, ask the sender to
send again.
033-527 O [Cause] An error occurred during fax transmission.
[Remedy] Confirm the other machine has a problem, and then 14
execute the operation again.
033-528 O [Cause] An error occurred during fax transmission.
[Remedy] Ask the sender to send again.
033-529 O [Cause] An error occurred during fax transmission.
[Remedy] Confirm the other machine has a problem, and then
execute the operation again.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
477
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
033-530 O [Cause] Received a procedure disabled signal.
[Remedy] Confirm the procedure for DTMF in the User Guide, and
then execute the operation again.
033-531 O [Cause] Received a command rejection signal.
[Remedy] Confirm the condition of the other machine (memory is full,
paper has run out, or other conditions), and execute the
operation again.
033-532 O [Cause] An error occurred during fax transmission.
033-533 [Remedy] Execute the operation again. If receiving, ask the sender
to send again.
033-534 O [Cause] The other machine does not offer a feature to print the
number of document sets sent.
[Remedy] Do not specify multiple sets.
033-535 O [Cause] An error occurred during fax transmission.
[Remedy] Confirm information such as the recipient and folder
information, and execute the operation again.
033-536 O [Cause] An error occurred during fax transmission.
033-537 [Remedy] Execute the operation again.
[Remedy] Wait for a while, and then execute the operation again.
033-545 O [Cause] The other machine may not be a facsimile.
[Remedy] Check whether the other machine is a facsimile.
033-546 O [Cause] A dial tone was not detected.
[Remedy] Check whether the line is connected correctly.
033-547 O [Cause] Communication was terminated by a cause such as
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
478
Error Code
Category
Error Code Cause and Remedy
C P F S M O
033-550 O [Cause] Cannot execute another job because fax communication is
in progress.
[Remedy] Wait until the job being communicated completes, and
then execute the operation again.
033-551 O [Cause] You attempted to change a job immediately before fax or
telephone communication completed.
[Remedy] Wait for a while, and execute the operation again.
033-552 O [Cause] The total quantity of error lines detected with G3 exceeded
the set value.
[Remedy] Confirm the model of the other machine, and execute the
operation again. If receiving, ask the sender to send again.
033-553 O [Cause] This machine does not have confidential or relay function.
The F-code sent from the other machine contains an
instruction for a function not supported by the machine.
[Remedy] If necessary, check whether the sender entered an invalid
F-code.
033-554 O [Cause] The password was omitted or did not match in fax
communication.
[Remedy] No measure is required.
033-555 O [Cause] The password received from the other machine did not
match the password for receiving faxes on the machine.
[Remedy] Check whether the sender specified an incorrect machine
password.
033-556 O [Cause] The password sent to the other machine did not match the
password for receiving faxes on the other machine.
[Remedy] If necessary, check whether the correct machine
password has been instructed to the other machine.
033-557 O [Cause] The number of services or of recipients exceeds the
maximum limit.
[Remedy] Wait until the number of jobs awaiting transmission
decreases, or reduce the number of recipients, and then
send again.
Problem Solving
033-558 O [Cause] The machine is set to reject faxes without a remote ID, and
a remote ID was not sent from the other machine.
[Remedy] Ask the sender to set a remote ID. If necessary, set the
machine to receive even when a remote ID is not sent.
033-563 O [Cause] Paper that can print faxed documents is not loaded in a
tray.
[Remedy] Take one of the following measures:
z Specify the paper size. 14
z
Confirm whether the paper tray is set correctly.
033-564 O [Cause] The machine was turned off during communication.
[Remedy] Wait for a while, confirm the fax service settings and the
fax number, and then send again if sending. If the error still
is not resolved, contact our Customer Support Center.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
479
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
033-565 O [Cause] Cannot send because too many recipients are specified.
[Remedy] Wait until the number of jobs awaiting transmission
decreases, or reduce the number of recipients, and then
send again.
033-566 O [Cause] Cannot send because the recipient (fax number) is not
specified.
[Remedy] Correctly specify the recipients fax number.
033-567 O [Cause] The recipient (fax number) is incorrect.
[Remedy] Correctly enter the recipient's fax number, and execute the
operation again.
033-568 O [Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again. If receiving, ask the sender
to send again. If the error still is not resolved, contact our
Customer Support Center.
033-569 O [Cause] Paper in the tray is not loaded in the direction that the
received fax data can be printed.
[Remedy] Load paper in Tray 5 according to the direction displayed
on the screen.
033-570 O [Cause] The machine was turned off during communication.
[Remedy] Wait for a while, confirm the Fax service settings and the
fax number, and then send again if sending. If the error still
is not resolved, contact our Customer Support Center.
033-571 O [Cause] Cannot use the Fax service because of causes such as
memory is insufficient.
[Remedy] Cancel the fax data in the queue, or wait for a while, and
execute the operation again.
033-572 O [Cause] The data received is not printed.
[Remedy] No measure is required. The data will be printed after a
while.
033-574 O [Cause] An unavailable line is specified.
[Remedy] Specify an available line.
Problem Solving
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
480
Error Code
Category
Error Code Cause and Remedy
C P F S M O
033-713 O [Cause] An error occurred during fax transmission.
[Remedy] Contact our Customer Support Center.
033-716 O [Cause] The folder specified from the sender's machine does not
exist.
[Remedy] Register the folder.
Refer to "Create Folder" (P.218).
033-717 O [Cause] The folder passcode specified from the sender's machine
is incorrect. Or, the machine passcode for reception is
incorrect.
[Remedy] Inform the correct information to the sender's machine.
033-718 O [Cause] Fax or polling documents do not exist in the folder
specified from the sender's machine.
[Remedy] Store fax or polling documents into the folder as
necessary.
033-719 O [Cause] The document may be deleted by turning the machine off
and then on.
[Remedy] Retry sending.
033-721 O [Cause] An error occurred during fax transmission.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
033-722 O [Cause] The document is jammed, or the document pages exceeds
the limit.
[Remedy] Remove the jammed paper or reduce the number of
document pages to the allowable limit, and retry sending.
033-724 O [Cause] The reception was interrupted because the image volume
exceeded the upper limit.
[Remedy] Install the Extension System Memory to increase the
maximum volume of image data.
033-725 O [Cause] The hard disk is full.
Problem Solving
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
033-726 O [Cause] The received document was printed with 1 sided printing,
because 2 sided printing is not available for mixed sized
documents.
[Remedy] No measure is required.
033-727 O [Cause] The received page was printed without being rotated,
because its data volume was too large to change the 14
orientation automatically.
[Remedy] No measure is required.
033-728 O [Cause] The auto print formatting of the received fax document
was interrupted by a manual print operation.
[Remedy] No measure is required. The machine will automatically
start the auto print job after manual printing completes.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
481
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
033-731 O [Cause] The printing of the received fax document was interrupted.
[Remedy] The auto print processing of the received fax document
was interrupted by a manual print operation. No measure
is required.
033-733 O [Cause] An error occurred during fax transmission.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
033-734 O [Cause] Because a report job was instructed while preparing to
print a received fax, the printing of the received fax is
temporarily suspended.
[Remedy] No measure is required.
033-735 O [Cause] An error occurred during fax transmission.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
033-736 O [Cause] The forwarding job was interrupted because the data
volume exceeded the upper limit.
[Remedy] No measure is required.
033-737 O [Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
033-738 O [Cause] Received abnormal JBIG data.
[Remedy] No measure is required.
033-740 O [Cause] The printing of the received fax document was interrupted.
[Remedy] No measure is required.
033-741 O [Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
Problem Solving
033-742 O [Cause] An error occurred during fax transmission. This error may
occur if the remaining capacity of the machines memory is
10% or less and Manual Send is used.
[Remedy] If this error was caused when using Manual Send, connect
the line after storing the document, and then send. If the
error still is not resolved, delete unnecessary data from the
hard disk to free up disk space, and execute the operation
14 again.
If the error persists, contact our Customer Support Center.
033-743 O [Cause] An error occurred during fax transmission.
033-744 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
033-745
Try again. If the error still is not resolved, contact our
033-746 Customer Support Center.
033-747 O [Cause] The job is temporarily suspended.
[Remedy] No measure is required.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
482
Error Code
Category
Error Code Cause and Remedy
C P F S M O
033-749 O [Cause] The machine will automatically recover and print the
document.
[Remedy] No measure is required.
033-750 O [Cause] An error occurred during fax transmission.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
Try again. If the error still is not resolved, contact our
Customer Support Center.
033-751 O O [Cause] An activity report output occurred during the printer lockout
duration. Outputting the activity report was suspended
because the machine was in the Sleep mode.
[Remedy] No measure is required because the machine will output
the report after exiting the Sleep mode.
041-310 O O O [Cause] An error occurred.
041-325 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
041-326
the same message is displayed again, contact our
041-327 Customer Support Center.
041-328
041-334
041-335
041-340
041-341
041-342
041-347
042-323 O O O [Cause] An error occurred.
042-325 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
042-330
the same message is displayed again, contact our
042-337 Customer Support Center.
045-310 O O O [Cause] An error occurred.
045-311 [Remedy] Switch off the machine power, make sure that the touch
Problem Solving
screen is blank, and then switch on the machine power. If
045-313
the same message is displayed again, contact our
045-321 Customer Support Center.
045-322
045-331
045-332
045-350
045-351
045-352
14
047-320 O O O [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the same message is displayed again, contact our
Customer Support Center.
062-277 O [Cause] A communication error occurred between the document
scanning unit and the document feeder.
[Remedy] Contact our Customer Support Center.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
483
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
062-310 O [Cause] An error occurred.
062-345 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
062-360
the same message is displayed again, contact our
062-362 Customer Support Center.
062-371
062-380
062-386
062-389
062-393
062-395
062-396
062-397
062-398
062-790 O [Cause] Copying of the scanned document is prohibited.
[Remedy] Refer to "1 Before Using the Machine" > "Legal Notice" in
the User Guide.
071-210 O [Cause] Tray 1 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then
switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center. You can use a tray other than Tray 1.
071-212 O [Cause] Tray 1 malfunction
[Remedy] Execute the operation again.
072-210 O [Cause] Tray 2 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then
switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center. You can use a tray other than Tray 2.
072-212 O [Cause] Tray 2 malfunctioned
Problem Solving
[Remedy] Contact our Customer Support Center. You can use a tray
other than Tray 2.
073-210 O [Cause] Tray 3 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then
switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
14 Support Center. You can use a tray other than Tray 3.
073-212 O [Cause] Tray 3 malfunction
[Remedy] Contact our Customer Support Center. You can use a tray
other than Tray 3.
074-210 O [Cause] Tray 4 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then
switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center. You can use a tray other than Tray 4.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
484
Error Code
Category
Error Code Cause and Remedy
C P F S M O
074-212 O [Cause] Tray 4 malfunction
[Remedy] Contact our Customer Support Center. You can use a tray
other than Tray 4.
077-212 O [Cause] Detected the installation of a tray of a different type than
077-214 expected.
[Remedy] Contact our Customer Support Center.
077-215
077-314 O O O [Cause] An error occurred.
077-320 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the same message is displayed again, contact our
Customer Support Center.
091-313 O [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the same message is displayed again, contact our
Customer Support Center.
091-407 O [Cause] An error occurred in the drum cartridge [R1].
[Remedy] Pull out the drum cartridge [R1], and then insert the
cartridge again.
091-417 O [Cause] An error occurred in the drum cartridge [R4].
[Remedy] Pull out the drum cartridge [R4], and then insert the
cartridge again.
091-427 O [Cause] An error occurred in the drum cartridge [R3].
[Remedy] Pull out the drum cartridge [R3], and then insert the
cartridge again.
091-437 O [Cause] An error occurred in the drum cartridge [R2].
[Remedy] Pull out the drum cartridge [R2], and then insert the
cartridge again.
091-914 O [Cause] A contact failure occurred in the drum cartridge [R1].
[Remedy] Pull out the drum cartridge [R1], and then insert the
cartridge again.
Problem Solving
091-917 O [Cause] A contact failure occurred in the drum cartridge [R4].
[Remedy] Pull out the drum cartridge [R4], and then insert the
cartridge again.
091-918 O [Cause] A contact failure occurred in the drum cartridge [R3].
[Remedy] Pull out the drum cartridge [R3], and then insert the
cartridge again.
091-919 O [Cause] A contact failure occurred in the drum cartridge [R2].
[Remedy] Pull out the drum cartridge [R2], and then insert the
14
cartridge again.
091-921 O [Cause] The drum cartridge [R1] is not installed, or a contact failure
occurred in the drum cartridge [R1].
[Remedy] Make sure that the drum cartridge [R1] is installed. When
the drum cartridge is installed, pull out the drum cartridge,
and then insert it again.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
485
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
091-927 O [Cause] The drum cartridge [R4] is not installed, or a contact failure
occurred in the drum cartridge [R4].
[Remedy] Make sure that the drum cartridge [R4] is installed. When
the drum cartridge is installed, pull out the drum cartridge,
and then insert it again.
091-928 O [Cause] The drum cartridge [R3] is not installed, or a contact failure
occurred in the drum cartridge [R3].
[Remedy] Make sure that the drum cartridge [R3] is installed. When
the drum cartridge is installed, pull out the drum cartridge,
and then insert it again.
091-929 O [Cause] The drum cartridge [R2] is not installed, or a contact failure
occurred in the drum cartridge [R2].
[Remedy] Make sure that the drum cartridge [R2] is installed. When
the drum cartridge is installed, pull out the drum cartridge,
and then insert it again.
092-312 O [Cause] An error occurred.
092-313 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
092-314
the same message is displayed again, contact our
092-315 Customer Support Center.
093-314
093-315
093-316
093-317
093-426 O [Cause] An error occurred in the toner cartridge [K] (black).
[Remedy] Pull out the toner cartridge [K] (black), and then insert the
cartridge again.
093-427 O [Cause] An error occurred in the toner cartridge [Y] (yellow).
[Remedy] Pull out the toner cartridge [Y] (yellow), and then insert the
cartridge again.
093-428 O [Cause] An error occurred in the toner cartridge [M] (magenta).
[Remedy] Pull out the toner cartridge [M] (magenta), and then insert
Problem Solving
14 For more information on how to empty the punch waste container, refer to
"Emptying Punch Waste Container (for Finisher-B1)" (P.68).
116-210 O O O [Cause] An error occurred in the USB memory device or media
reader.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
486
Error Code
Category
Error Code Cause and Remedy
C P F S M O
116-211 O O O [Cause] An error occurred in the USB memory device or media
116-212 reader.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
116-220 O [Cause] Failed to enter the Download mode.
[Remedy] Contact our Customer Support Center.
116-324 O O O O O O [Cause] An error occurred in the machine.
[Remedy] If an error occurred while printing, turn off the machine
once, and then turn the machine on holding down both the
<Start> and <Stop> buttons simultaneously for six
seconds. This deletes the print data that caused the error.
If the error was caused by another reason, switch off the
machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
116-339 O [Cause] Job Based Accounting system started with no hard disk
installed.
[Remedy] To use the Job Based Accounting system, the hard disk is
required. Switch off the machine power, make sure that
the touch screen is blank, and then switch on the machine
power to reset the operation.
116-386 O [Cause] The fax cable is not connected correctly.
[Remedy] Connect the cable securely, and then switch off the
machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
116-388 O [Cause] The optional hard disk is not installed.
[Remedy] Install the HDD Extension Kit (optional). Contact our
Customer Support Center.
116-389 O [Cause] The Extension System Memory (optional) is not installed.
Problem Solving
[Remedy] Install the Extension System Memory (optional). Contact
our Customer Support Center.
116-700 O [Cause] Memory is insufficient for Image Extension Kit.
[Remedy] Select Standard for the image quality.
116-701 O O [Cause] Unable to use the 2 Sided Printing feature because of
insufficient memory.
[Remedy] Increase memory, or install the HDD Extension Kit
(optional) if it is not installed. 14
116-702 O [Cause] A print job was processed using a substitute font.
[Remedy] Check the print data.
116-703 O [Cause] An error occurred during PostScript (optional) processing.
[Remedy] Check the print data.
116-708 O [Cause] An error occurred when reading data on the media.
116-709 [Remedy] Use a computer to confirm the content recorded on the
media.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
487
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
116-710 O [Cause] The correct document size could not be judged because
the receive data exceeded the HP-GL/2 (optional) spool
size.
[Remedy] Increase the size assigned to HP-GL/2 auto layout
memory.
116-713 O [Cause] The job was divided to be printed because of insufficient
disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
116-714 O [Cause] An HP-GL/2 (optional) command error occurred.
[Remedy] Check the print data.
116-720 O [Cause] An error occurred during print processing because of
insufficient memory.
[Remedy] Stop unnecessary ports or delete unnecessary data to free
up disk space.
116-725 O [Cause] Failed to write the image log because the image log
storage area on the machine is insufficient.
[Remedy] Execute the operation again.
If this error still is not resolved, take one of the following
measures:
z Delete unnecessary image logs.
z
Change the [Assurance Level] setting for image logs to
[Low].
In this case, selecting [Low] does not secure the contents
of created image logs.
116-740 O [Cause] A numerical value operation error occurred because a
value exceeding the value limit of the machine was used in
the print data.
[Remedy] Check the print data.
116-747 O [Cause] The paper margin value is too large for the HP-GL/2
(optional) active coordinates area.
[Remedy] Decrease the paper margin value, and then execute the
Problem Solving
operation again.
116-748 O [Cause] There is no plot data in the HP-GL/2 (optional) print data.
[Remedy] Check the print data.
116-749 O [Cause] The job was cancelled because the specified font does not
exist.
[Remedy] Install the font, or set the print driver to replace the font.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
488
Error Code
Category
Error Code Cause and Remedy
C P F S M O
116-771 O O [Cause] The data was automatically modified because it included
116-772 an invalid parameter.
[Remedy] The printed image may be incomplete. Confirm with the
116-773
sender whether the image has a problem, or ask the
116-774 sender to send the data again. When using the Internet
116-775 Fax Forwarding feature, confirm its condition with the e-
116-776 mail recipient.
116-777
116-778
116-780 O O [Cause] There is a problem with the document attached to the
received e-mail.
[Remedy] Check the attached document.
116-790 O O [Cause] Probable causes are as follows:
1) If the operator cancelled printing a document that was
received using the Store Fax - Local Folder or Store
Internet Fax - Local Folder feature:
The first set of the document is not stapled.
2) For causes other than 1)
No set of the document is stapled.
[Remedy] For 1), manually staple the first set of the document. Or,
do not cancel printing of a document that is received using
the Store Fax - Local Folder or Store Internet Fax - Local
Folder feature.
For 2), check whether the staple position has been
correctly specified, and try printing again.
117-310 O [Cause] An error occurred while scanning a document via WSD.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
Execute the same operation again.
117-312 O [Cause] An error occurred in the machine.
[Remedy] Contact our Customer Support Center.
123-207 O [Cause] A abnormality occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch
Problem Solving
123-209
screen is blank, and then switch on the machine power. If
123-400
the error still is not resolved, contact our Customer
Support Center.
124-701 O [Cause] The output destination was c/hanged because of the
malfunction of the specified output tray.
[Remedy] Contact our Customer Support Center. You can use any
output trays other than the defective output tray.
124-702 O [Cause] The output destination was changed because of the
14
malfunction of the specified output tray (Finisher Tray).
[Remedy] Contact our Customer Support Center. You can use any
output trays other than the defective output tray.
124-705 O [Cause] The punch setting was cancelled.
[Remedy] Confirm the punch position, and then execute the
operation again.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
489
14 Problem Solving
Category
Error Code Cause and Remedy
C P F S M O
124-706 O [Cause] The folding setting was cancelled.
[Remedy] Confirm the folding setting, and then execute the operation
again.
124-708 O [Cause] The output destination was changed to the Center Tray.
The probable causes are as follows:
1) Paper of a different size from the specified is loaded for
2 sided copying.
2) The Punching feature of the Finisher has malfunctioned.
[Remedy] For 1), check whether the specified size paper is loaded in
the tray.
For 2), confirm whether the error code 012-231, 012-232,
012-233, or 012-234 is displayed on the touch screen, and
contact our Customer Support Center.
[Remedy] Contact our Customer Support Center. Any trays other
than the defective output tray can be used.
124-709 O [Cause] The document exceeded the maximum number of pages
that can be stapled.
[Remedy] Reduce the number of pages, or cancel the stapling
setting, and then try printing again.
124-710 O [Cause] The output destination was changed from the mail box bin
because the mail box bin does not support the specified
paper size.
[Remedy] Specify the paper size that the mail box bin supports.
133-210 O [Cause] An error occurred during fax transmission.
133-211 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
133-212
the error still is not resolved, contact our Customer
133-213 Support Center.
133-214
133-215
133-216
133-217
133-218
Problem Solving
133-219
133-220
133-221
133-222
133-223
133-224
14 133-226 O [Cause] A country code not supported by the machine was
specified.
[Remedy] Contact our Customer Support Center.
133-280 O [Cause] An error occurred during fax transmission.
133-281 [Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
133-282
the error still is not resolved, contact our Customer
133-283 Support Center.
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
490
Error Code
Category
Error Code Cause and Remedy
C P F S M O
133-700 O [Cause] The staple/hole punch setting was cancelled.
[Remedy] Check whether the staple/hole punch position is correct,
and then execute the operation again.
133-710 O [Cause] When printing the received fax document, the paper
loaded on the bypass tray was used for printing because
the specified tray could not be used.
[Remedy] Take one of the following measures:
z Load paper available for printing the received fax
document:
A3 SEF , A4 LEF , B4 SEF , B5 LEF ,
A4 SEF , A5 SEF , B5 SEF , 8.5 x 11" SEF ,
8.5 x 13" SEF , 8.5 x 14" SEF , 11 x 17" SEF ,
8.5 x 11" LEF , 5.5 x 8.5" SEF .
z Use a paper type available for printing the received fax
document:
plain paper, bond paper, recycled paper, side 2 paper,
user-defined custom paper.
z Confirm the settings by selecting [Tools] > [Fax Service
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Problem Solving
14
491
14 Problem Solving
Other Errors
This section describes the remedies when the following messages are displayed.
Error Category
Cause and Remedy
Message C P F S M O
A fault has O O O O O [Cause] An error occurred.
occurred. [Remedy] Switch off the machine power, make sure that the touch
Switch off the screen is blank, and then switch the machine power on
machine. again.
(xxx-yyy)
If the message persists, record the content displayed for
[(xxx-yyy)]. Then immediately switch the main power and
power off, make sure that the touch screen is blank, and
then contact our Customer Support Center.
Completed with O O O O O [Cause] An error occurred, and the operation terminated
an error. abnormally.
(xxx-yyy) [Remedy] Execute the operation again.
A fault has O O O O O [Cause] An auto-recoverable internal error occurred, and the
occurred. The machine restarted automatically.
machine has [Remedy] Select [Close]. to use the machine normally. If the error
rebooted. still is not resolved, contact our Customer Support Center.
Select [Close].
If the problem
persists, call for
service.
(xxx-yyy)
Problem Solving
14
492
Paper Jams
Paper Jams
When a paper jam occurred, the machine stops and an alarm beeps. A message is also
displayed on the touch screen. Follow the instructions displayed to remove the jammed
paper.
Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn
pieces, making sure that none remain inside the machine.
If a paper jam message appears again after you have cleared the paper jam, another
paper jam may be occurred in some other parts of the machine. Clear this by following
the message.
When the paper jam is cleared, printing is automatically resumed from the point when
the paper jam occurred.
If you were during copying, press the <Start> button to resume the copying from the
point when the paper jam occurred.
WARNING
If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox
representative. Do not pull out a tray, otherwise it may cause injuries.
CAUTION
Do not attempt to remove a paper jammed deeply inside the product, particularly a
paper wrapped around a fuser or a heat roller. Otherwise, it may cause injuries or
burns. Switch off the power and then the main power inside the body front cover
promptly and contact your local Fuji Xerox representative.
This section describes how to clear a paper jam occurring in the following locations.
The following shows the reference section for the procedures to clear a paper jam in
each location.
Paper Jams in Top Left Cover A .............................................................................................. 494
Paper Jams in Bottom Left Cover B......................................................................................... 495
Paper Jams in Bottom Left Cover C......................................................................................... 495
Paper Jams in Top Left Cover E .............................................................................................. 496
Paper Jams in Trays 1 to 4 ....................................................................................................... 496
Problem Solving
Paper Jams in Tray 5 ................................................................................................................ 497
Paper Jams in Duplex Module D.............................................................................................. 498
Paper Jams in Finisher-A1 ....................................................................................................... 498
Paper Jams in Finisher-B1........................................................................................................ 499
Important When a paper jam occurred, if you pull out a paper tray without checking the paper jam
location, the jammed paper may be torn and the pieces may remain inside the machine. This
may cause machine malfunctions; therefore, always check where the paper jam occurred
14
first.
If any piece of jammed paper remains inside the machine, the paper jam message will not
disappear from the touch screen.
Clear the paper jams while the machine is on. If you turn off the machine, all data stored on
the memory of the machine will be erased.
Do not touch components inside the machine. This may cause print defects.
493
14 Problem Solving
14
5 Push the center of the top left cover and close the cover gently, and then close Tray 5.
494
Paper Jams
Problem Solving
2 Remove the jammed paper.
Note Paper may be jammed in the hidden area
on the upper position. Check inside
thoroughly.
If the paper is torn, make sure no piece of
paper remains inside the machine.
14
495
14 Problem Solving
496
Paper Jams
WARNING
If you need to pull out a tray to remove
paper jam, contact your local Fuji Xerox
representative. Do not pull out a tray,
otherwise it may cause injuries.
2 When two or more sheets of paper were loaded, neatly align all four corners of the Problem Solving
paper.
3 Insert the paper into the tray with the printing
side facing down until its edge lightly touches
against the paper feed entrance.
14
497
14 Problem Solving
The following describes how to clear paper jams occurring in the Finisher-A1 (optional).
The following shows the reference section for the procedures to clear a paper jam in
each location.
Paper Jams under the Finisher Top Cover ................................................................................498
498
Paper Jams
Problem Solving
Paper Jams in the Center Unit
14
499
14 Problem Solving
14
500
Document Jams
Document Jams
When a document jam occurred in the document feeder, the machine stops and a
message is displayed on the touch screen. Follow the instructions displayed to clear
the document jam and then load the document in the document feeder again.
Problem Solving
4 If the message on the display instructs you
to open the inner cover, lift up the handle,
and open the inner cover.
14
5 Turn the knob to eject the document upward
to remove.
Important If the document is caught, do not pull it
out forcibly. The document could be
damaged.
501
14 Problem Solving
14
502
Stapler Faults
Stapler Faults
This section describes how to clear stapler troubles when the optional finisher is
installed.
Perform the procedures on the following pages when copies are not stapled or staples
are bent. Contact our Customer Support Center if the problem persists after you have
tried the following solutions.
If copies are stapled as shown in the figures below, contact our Customer Support
Center.
Problem Solving
503
14 Problem Solving
CAUTION
Be careful in removing jammed staples.
504
Stapler Faults
If you cannot remove jammed staples even after you perform the above procedure,
contact our Customer Support Center.
Problem Solving
505
14 Problem Solving
CAUTION
Be careful in removing jammed staples.
14
506
15 Appendix
Specifications
This section lists the main specifications of the machine. Note that the specifications
and the appearance of the product may change without prior notice.
Copy Function
Type Console
Memory 1.0 GB (Maximum 2 GB)
Important Optional memory may be required for some features.
HDD 80 GB or above (Usable Space: approximately 40 GB)
Important Not all the HDD space described above can be used.
Color Capability Full color
Scanning Resolution 600 600 dpi
Printing Resolution 600 600 dpi (2,400 (equiv.) dpi 600 dpi)
Halftone/Printable Colors 256 color gradation for each color (16,700,000 colors)
Warm-up Time When the HDD is not installed:
29 seconds or less*
When the main power is switched on, it takes 28 seconds or
less*.
When the HDD is installed:
36 seconds or less*
When the main power is switched on, it takes 28 seconds or
less*.
*: The values are based on a room temperature of 20 C and on the
factory default setting.
Important It may take longer due to the image quality adjustment.
Original Paper Size The maximum size is 297 432 mm (A3, 11 17") for both sheets
and books.
Output Paper Size [Paper Tray 1 to 4]
Maximum : A3, 11 17"
Minimum : A5
[Paper Tray 5]
Maximum : A3, 11 17"
Minimum : Postcard (100 148 mm), Envelope (120 235 mm)
Image loss width: Top edge, 4 mm or less; bottom edge, 2 mm or
Appendix
508
Specifications
Copier/printer/scanner model:
Width 607 Depth 640 Height 1,132mm
(with Duplex Automatic Document Feeder)
Machine Weight 109 kg
115 kg (with the Fax feature and Duplex Automatic Document 15
Feeder attached)
Important The weight of paper and the toner cartridges is not included.
509
15 Appendix
Print Function
Type Built-in
Continuous Print Speed Same as the Copy Function
Important The speed may be reduced due to image quality
adjustment.
The performance may be reduced depending on the paper
type.
Printing Resolution Output resolution: 600 600 dpi
Data processing resolution:
Standard: 300 300 dpi, High Resolution: 600 600 dpi*
*: When printing in high resolution mode, printing speed may be
reduced due to image quality adjustment. Printing speed may also be
reduced depending on documents.
PDL Standard : PCL6, PCL5
Optional : Adobe PostScript 3
Protocol Ethernet (standard):
TCP/IP (Ipd, IPP, Port9100, SMB, WSD, Novell,
NetWare, ThinPrint), Novell, NetWare (IPX/
SPX), NetBEUI (SMB), EtherTalk*
*: The Adobe PostScript 3 (optional) is required.
Important EtherTalk is supported by Mac OS 8.6/9.2.2, and Mac
OS X 10.3.9 - 10.4.6/10.4.8 - 10.4.11, 10.5.
Note WSD stands for Web Services on Devices.
Appendix
15
510
Specifications
Optional : PostScript
Microsoft Windows 2000 English,
Microsoft Windows XP English,
Microsoft Windows Server 2003 English,
Microsoft Windows Server 2008 English,
Microsoft Windows Vista English,
Microsoft Windows 7 English,
Microsoft Windows XP x64 English,
Microsoft Windows Server 2003 x64 English,
Microsoft Windows Server 2008 x64 English,
Microsoft Windows Vista x64 English,
Microsoft Windows 7 x64 English,
Mac OS 9.2.2 English,
Mac OS X 10.3.9 - 10.4.11(except 10.4.7)/10.5/10.6 English
Note For information about the latest supported OS, contact our
Customer Support Center.
Fonts PCL : European 82 type faces, symbol 37sets,
Korean font 6 type faces, Chinese font 1
type face
Chinese font 4 type faces (optional)
PostScript (optional): European 136 type faces
Emulation ESC/P-K (LQ1900K II), HP-GL (HP7586B), HP-GL2/RTL (HP
Design Jet 750C Plus), PCL5/PCL6 (HP Color Laser Jet 5500),
KSSM, KS5843, KS5895
Connectivity Standard : Ethernet (100BASE-TX/10BASE-T),
Appendix
USB 2.0*
*: USB 2.0 is supported by the following:
Windows 2000, Windows XP, Windows Server 2003, Windows
Vista, Windows Server 2008, Windows XP x64, Windows
Server 2003 x64, Windows Vista x64, Windows Server 2008 15
x64, and Mac OS X 10.3.9/10.4.11/10.5.
Scan Function
511
15 Appendix
15
512
Specifications
Fax Function
Send Document Size Maximum: A3, 11 17", Long document (Maximum 600 mm)
Appendix
513
15 Appendix
514
Specifications
Finisher-A1 (Optional)*
515
15 Appendix
Finisher-B1 (Optional)
main unit) Width 1,576 Depth 651 mm (Main unit + Finisher-B1 + Booklet
Maker, when the extension tray and the bypass tray are fully
extended)
516
Printable Area
Printable Area
Printable area/
Guaranteed
Printer 2mm print area 2mm
Paper feed
direction
2mm
Printable area/
Guranteed print
Copy 2mm
area 2mm
Paper feed
direction
2mm
15
517
15 Appendix
Internal Fonts
15
518
Internal Fonts
R- Gothic Saemmul
KS Myungio T-Myungio
Gothic T-Gothic
R- Gothic TR-Gothic
Graphic
Kungso
T-Graphic
T-Kungso
15
Saemmul T-Saemmul
TC PCL5 ShuSong
SC PCL5 ShuSong
ESC/P-K
Note The fonts provided will vary depending on the region of use.
519
15 Appendix
Optional Components
The following table shows the optional components available. To purchase these
options, contact our Customer Support Center.
520
Optional Components
Network Accounting Kit Allows you to keep track of user accounts via an external
authentication server.
Note The HDD Extension Kit is required to use this feature.
Power Cord
Memory Card Reader
A tool to connect the machine to a power source.
Enables the machine to read data in a CompactFlash card or
15
media compatible with a CompactFlash adapter.
Note The USB Media Print Kit is required to use this feature.
USB Cable Kit A cable to connect a USB memory device to the USB memory
slot on the control panel.
Scan to USB Kit Directly stores scanned data in a USB memory device.
Note The USB Cable Kit, Scanner Kit, and HDD Extension Kit
are required to use this feature.
521
15 Appendix
15
522
ESC/P-K Emulation
ESC/P-K Emulation
Emulation
This section describes the printer language emulations available on the machine.
Print data conforms to certain rules (grammars). These rules (grammars) are called
printer languages.
The machine supports two types of printer languages: a page description language,
which is used to create images on a page-by-page basis, and an emulation, which is
used to achieve the print results similar to those of other printers. To "emulate" means
to imitate the print results of other printers.
Emulation Mode
When printing data written in a language other than a page description language
supported by the machine, switch the machine to the emulation mode. The
relationships between the emulation mode and the printer to be emulated are as
follows:
z NetWare port
z
lpd port
z SMB port
z
IPP port
z Port 9100 port
z
WSD
Switching by Commands
Commands for switching between printer languages are provided. Upon receipt of a
command, the machine switches to the relevant printer language. 15
Automatic Switching
The machine analyzes the data received by a host interface, and automatically
identifies the printer language to be used. It then switches to the identified printer
language.
523
15 Appendix
Interface-dependent
You can set a printer language for each host interface by using CentreWare Internet
Services. The machine switches to a printer language corresponding to the host
interface that received data.
Fonts
This section explains the fonts used for emulation.
Available fonts
The following fonts can be used for ESC/P-K emulation:
ESC/P-K Emulation
Available outline fonts are as follows:
z Roman
z Sans serif
z
ShuSong
z OCR-B
User-defined Characters
On the machine, you can use user-defined characters.
The total capacity of memory for storing user-defined characters and other user-
defined data can be set on the control panel. This value is retained after the machine
is turned off.
User-defined characters are registered as bitmap fonts, and cannot be shared among
different printer languages.
Font Caching
To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline
fonts are converted into bitmap data temporarily and then printed. To minimize this
processing time, the processed bitmap data is saved in the memory. This process is
called font caching.
The saved bitmap data is deleted when you turn the machine off or reset it.
Output Feature
This section describes the machine's output feature.
Appendix
524
ESC/P-K Emulation
The Pages per Side feature can be used in the ESC/P-K emulation mode. In the ESC/
P-K mode, 2 Up can be used.
Form Overlay
In the ESC/P-K mode, you can register an original form on the machine, and overprint
the form on a printout.
The form to be used for overlaying can be specified on the control panel.
For more information on registering forms, contact our Customer Support Center.
Barcodes
In the ESC/P-K mode, you can use barcodes. The barcodes that can be used are as
follows:
z
EAN-13
z EAN-8
z
Interleaved 2 of 5
z UPC-A
z
UPC-E
z
CODE39
z CODE128
z
POSTNET
Forms
You can use ESC/P-K to register forms on the machine. Up to 64 forms can be
registered.
For more information on registering forms, contact our Customer Support Center.
Basic Settings
Item
Setting Item Value
Number
Output color 5 Sets the output color.
[0] (Default) : Color
[1] : Monochrome
Appendix
15
525
15 Appendix
Item
Setting Item Value
Number
Paper tray 3 Sets the paper tray to be used for printing.
[0] : Auto
[1] (Default) : Tray 1
[2] : Tray 2
[3] : Tray 3
[4] : Tray 4
[5] : Tray 5
If printing from Tray 5, instruct printing and then operate the machine to
start printing. To cancel the setting, change the setting for "Tray 5
Confirmation".
Important When Trays 1 to 4 is selected, the paper size is determined by the
size of paper loaded in the tray, and thus [Paper Size] cannot be set.
Note When [Auto] is selected and paper of the same size in the same
orientation is loaded in multiple trays, paper will be fed in the order of
Tray 1 J Tray 2 J Tray 3 J Tray 4. If paper of the same size is
loaded in multiple trays but in different orientations, feeding of the
paper loaded in the landscape orientation is prioritized.
Document size 1 Sets the client-created document size.
[99] (Default) : Paper
[100] : Continuous form paper (10 x 12)
[101] : Continuous form paper (10 x 11)
[102] : Continuous form paper (15 x 12)
[103] : Continuous form paper (15 x 11)
[3] : A3
[4] : A4
[5] : A5
[14] : B4
[15] : B5
[21] : 8.5 x 14
[22] : 8.5 x 13
[23] : 8.5 x 11
[24] : 11 x 17
[0] : Postcard
The number of characters printed is: 80 characters/72 rows for
continuous form paper (10 x 12), 80 characters/66 rows for continuous
form paper (10 x 11), 136 characters/72 rows for continuous form paper
(15 x 12), and 136 characters/66 rows for continuous form paper (15 x
11).
Note When a continuous form paper is selected for [Original Size], [Paper
Position] cannot be set.
Appendix
526
ESC/P-K Emulation
Item
Setting Item Value
Number
Paper size 2 Sets the size of paper to be printed. This setting can be made only when
[Paper Tray] is set to [Auto] or [Tray 5]. This setting can be configured
only for cut sheets.
[3] : A3
[4] : A4
[5] : A5
[14] : B4
[15] : B5
[21] : 8.5 x 14
[22] : 8.5 x 13
[23] : 8.5 x 11
[24] : 11 x 17
[0] : Postcard
Important If [Paper Tray] is set to Trays 1 to 4, [Paper Size] cannot be set.
Note When [Preset%] or [Fit to Cut Sheet] is selected for [Reduce/Enlarge],
the machine automatically calculates the magnification based on a
combination of [Original Size] and [Paper Size]. If the magnification,
however, is outside the range of 45-210%, the document will not be
reduced/enlarged, and will be printed at a scale of 100%.
When [2 Up] is selected, the machine automatically calculates the
magnification based on a combination of [Original Size] and 1/2 of
[Paper Size].
Extended Settings
Item
Setting Item Value
Number
Paper position 20 Sets the paper position.
[0] (Default) : Without cut sheet feeder (left)
[1] : With cut sheet feeder (center)
Note When [Without cut sheet feeder (left)] is specified and FF (line feed
command) is received, the machine skips the number of lines
specified in VFU. When [With cut sheet feeder (center)] is specified,
the machine inserts a page break.
When a continuous form paper is selected for [Original Size], [Paper
Position] cannot be set.
Output quantity 8 Sets the number of copies to be printed.
[1 to 250] (Default: 1): 1-250 copies
Important When the output quantity is specified by a client, that number of
Appendix
copies is printed. After printing, the number set on the control panel
is overwritten with the number newly specified. However, the number
of copies specified from the NetWare or lpd port will not overwrite the
number set on the control panel.
15
527
15 Appendix
Item
Setting Item Value
Number
Reduce/enlarge 54 Sets the print magnification.
(Reduce/ [0] (Default) : Preset %
enlarge mode) [1] : Variable %
[2] : Fit to Cut Sheet
528
ESC/P-K Emulation
Item
Setting Item Value
Number
2 Sided printing 12 Sets the 2 sided printing.
[0] (Default) : Off
[1] : Head to Head
[2] : Head to Toe
Important When [Postcard] is selected for [Paper Size], [Head to Head] and
[Head to Toe] cannot be selected.
Font 14 Sets the font for single-byte characters.
(Alphanumeric [0] (Default) : Roman
fonts) [1] : Sanserif
Important Since this feature selects the default value, its setting will not be
affected when an extended command is received.
Print control 51 Sets whether to print blank pages if included in the document.
(Blank sheet [0] (Default) : Off
output) [1] : On
Note Even when [Off] is selected, blank pages are printed if they are
spaces created with user-defined characters or images in white
color.
When [Off] is selected for this feature and 2 Up or 2 sided printing is
specified, blank pages are not printed.
52 Extends the position of the right margin.
(Character [0] (Default) : Standard
print area) [1] : Extended
Important Changing the character print area from [Extended] to [Standard]
restores the left and right margins to the default values.
When the position of the right margin is set here, that position
becomes the right edge of the character print area.
53 Sets whether or not to enable the Image Enhancement feature.
(Image Image Enhancement smoothens the border between black and white,
enhancement) reducing rough edges, and thus seemingly increasing the resolution.
[0] : Off
[1] (Default) : On
ESCP switch 55 Sets the Text Quality mode to high quality or draft.
(Text quality) [0] (Default) : High Quality
[1] : Draft
Important Since the default value is selected for the [Text Quality], [Reduced
Characters], [Character Code Table], [Page Length], and [1-inch
Perforation Skip] features, their settings will not be affected when an
extended command is received.
Appendix
529
15 Appendix
Item
Setting Item Value
Number
ESCP switch 56 Reduces the size of single-byte alphanumeric characters when printing.
(Reduced Sets whether to reduce their sizes or to print them at a scale of 100%.
characters) [0] (Default) : Off
[1] : On
58 Sets the length of a page (printable area) to 11 inches or 12 inches.
(Page length) [0] (Default) : 11 inches
[1] : 12 inches
59 Sets whether or not to leave a 1-inch space between pages.
(1-Inch [0] (Default) : Off
perforation skip) [1] : On
Important This is effective only when CSF under [Paper Position] is set to [Off].
60 Sets the position to start printing at 8.5 mm or 22 mm below the top edge
(Paper feed of paper.
position) [0] (Default) : 8.5 mm
[1] : 22 mm
61 Sets the action to be executed when a CR command is received.
(CR feature) [0] (Default) : Carriage return
[1] : Carriage return and linefeed
Position 15 Adjusts the printing position vertically or horizontally, and changes the
adjustment (Vertical positions of the margins.
position [0] (Default) : Off
adjustment) [1-500] : -250 to +250 mm
16 Important Data outside the printable area is not printed regardless of the
(Horizontal adjustment of the print position. In addition, data moved outside the
position printable area as a result of adjusting the print position is not printed.
adjustment)
Escape 62 A normal extended command is specified starting with hexadecimal 1BH
sequence (Escape ESC as the escape sequence identifying the command, followed by;
sequence) (3BH).
When you cannot use a semicolon or ESC code with the host computer,
you can use a special string instead as an escape sequence. This setting
specifies whether or not to enable the escape sequence replacement
feature. When enabling, specify the escape sequence with item 63.
[0] (Default) : Disabled
[1] : Enabled
For more information on extended commands, contact our Customer Support
Center.
Appendix
15 Form overlay 64 Constantly performs Form Overlay by selecting a form name (No. 01-64)
registered on the machine.
[0] (Default) : Off
[1-64] : No. 1 - No. 64
Important Since the default value is selected for this feature, this setting is not
affected when an extended commend is received.
Once a form name is selected, it continues to be displayed even if the
form is deleted. When a form name is selected using the up and
down arrow keys, it is not displayed. In this case, the setting is set to
"Off".
530
ESC/P-K Emulation
Item
Setting Item Value
Number
Stapling 66 Sets the stapling position.
[0] (Default) : Off
[1] : Top left
[2] : Top Double
[3] : Top Right
[4] : Left Double
[5] : Right Double
[6] : Bottom Left
[7] : Bottom Double
[8] : Bottom Right
Bypass Tray - 67 Sets whether to suspend the print processing when feeding paper from
Wait User the Bypass Tray. Processing is resumed by a user operation on the
machine.
[0] : Off
[1] (Default) : On
Form Type 68 Sets the form type.
[0] (Default) : ESC/P-K
Punching 69 Select the position for punching holes.
[0] (Default) : Off
[1] : Top
[2] : Bottom
[3] : Left
[4] : Right
Number of holes 70 Select the number of punch holes.
[0] (Default) : 2 holes
[1] : 3 holes
[2] : 4 holes
Binary character 72 Sets the character strings to be specified when entering commands in
strings hexadecimal format.
[0] (Default) : Off
[1] : &$%$
[2] : $?!#
0 Style 73 Sets the typeface for "0".
[0] (Default) :0
[1] :
Number of sets 74 Sets the method of specifying the number of print sets.
[0] : Protocol
[1] : Panel
Appendix
15
531
15 Appendix
Magnification Table
Preset %
Document Paper Size A3 A4 A5 B4 B5 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard
Size
A3 Long edge 100 70 49 86 60 103 84 78 66 100
Short edge 100 70 48 86 60 94 72 72 72 100
A4 Long edge 143 100 70 123 86 147 120 112 94 48
Short edge 143 100 69 123 86 135 103 103 103 45
A5 Long edge 204 143 100 177 123 210 172 160 135 69
Short edge 207 145 100 178 124 195 149 149 149 65
B4 Long edge 116 81 57 100 70 119 98 90 76 100
Short edge 116 81 56 100 70 109 83 83 83 100
B5 Long edge 164 116 81 143 100 171 140 130 109 56
Short edge 164 116 81 143 100 156 120 120 120 53
11 x 17" Long edge 97 68 48 84 59 100 82 76 64 100
Short edge 106 74 51 92 64 100 77 77 77 100
8.5 x 14" Long edge 119 83 58 102 72 122 100 93 78 100
Short edge 139 97 67 120 84 131 100 100 100 100
8.5 x 13" Long edge 128 90 63 111 77 132 108 100 84 100
Short edge 139 97 67 120 84 131 100 100 100 100
8.5 x 11" Long edge 152 106 74 131 92 156 128 119 100 100
Short edge 139 97 67 120 84 131 100 100 100 100
Postcard Long edge 100 100 145 100 178 100 100 100 100 100
Short edge 100 100 153 100 190 100 100 100 100 100
15 x 11" Long edge 119 83 58 103 72 122 100 93 78 100
Short edge 103 72 50 89 62 97 74 74 74 100
15 x 12" Long edge 119 83 58 103 72 122 100 93 78 100
Short edge 95 66 46 81 57 89 68 68 68 100
10 x 11" Long edge 147 103 72 127 89 151 124 115 97 50
Short edge 142 99 68 122 85 133 102 102 102 45
10 x 12" Long edge 135 95 66 117 81 139 114 105 89 46
Appendix
Unit: %
Note If the magnification for either the long edge or short edge is outside the range of 45 - 210%,
15 the magnifications for both the long edge and short edge becomes 100%.
532
ESC/P-K Emulation
Unit: %
Note If the magnification for either the long edge or short edge is outside the range of 45 - 210%,
the magnifications for both the long edge and short edge becomes 100%.
15
533
15 Appendix
Unit: %
Note If the magnification for either the long edge or short edge is outside the range of 45 - 210%,
the magnifications for both the long edge and short edge becomes 100%.
15
534
ESC/P-K Emulation
Unit: %
Note If the magnification for either the long edge or short edge is outside the range of 45 - 210%,
the magnifications for both the long edge and short edge becomes 100%.
15
535
15 Appendix
Portrait Landscape
Paper Size
Characters Lines Characters Lines
A3 113 92 161 63
B4 97 78 139 53
A4 79 63 113 42
B5 68 53 97 35
A5 54 42 79 27
Postcard 35 30 54 19
11 x 17" 106 94 166 58
8.5 x 14" 81 76 136 43
8.5 x 13" 81 70 126 43
8.5 x 11" 81 58 106 43
Portrait Landscape
Paper Size
Characters Lines Characters Lines
A3 113 95 161 66
B4 97 82 139 56
A4 79 66 113 45
B5 68 56 97 39
A5 54 45 79 31
Postcard 35 30 54 19
11 x 17" 106 98 166 62
8.5 x 14" 81 80 136 47
8.5 x 13" 81 74 126 47
8.5 x 11" 81 62 106 47
Appendix
Note The values are based on 10-cpi character pitch and 6-lpi line pitch.
The magnification for both the long edge and short edge is 100%.
Some paper sizes may not be available depending on your hardware configuration.
15
536
ESC/P-K Emulation
Portrait Landscape
Paper Size
Characters Lines Characters Lines
A3 116 99 165 70
B4 101 85 143 60
A4 82 70 116 49
B5 71 60 101 42
A5 58 49 82 34
Postcard 39 34 58 23
11 x 17" 110 102 170 66
8.5 x 14" 85 84 140 51
8.5 x 13" 85 78 130 51
8.5 x 11" 85 66 110 51
Note The values are based on 10-cpi character pitch and 6-lpi line pitch.
Some paper sizes may not be available depending on your hardware configuration.
Portrait Landscape
Paper Size
Characters Lines Characters Lines
All supported
136 66 136 72
paper sizes
Note The values are based on 10-cpi character pitch and 6-lpi line pitch.
Portrait Landscape
Paper Size
Characters Lines Characters Lines
All supported
80 66 80 72
paper sizes
Appendix
15
537
15 Appendix
PDF Direct Print is a feature that prints PDF files by directly using the lpr command
instead of a print driver. When this feature is used, the following items will be printed
based on the settings of [PDF] under [Print Mode].
z
Output Quantity z
Layout
z
2 Sided Printing z
Paper Size
z Print Mode z Output Color
Note Two types of the PDF Direct Printing methods are available: the genuine Adobe PDF Direct
Print and the non-PostScript PDF Direct Print (PDF Bridge). You can select which method to
prioritize in the System Administration mode.
When you use the lpr command to print, specify the number of copies to be printed in the lpr
command. The copy quantity setting made on [Output Quantity] under [PDF] becomes
invalid. If the copy quantity is not specified in the lpr command, only one copy is printed.
Before you print PDF file using the lpr command, the LPD protocol of the machine must be
started with the control panel or CentreWare Internet Services.
PDF Direct Print supports PDF version 1.6.
Item
Setting Item Value
Number
Output quantity 401 Sets the number of copies to be printed.
[1-999] (Default: 1): 1-999 sheets
2 sided printing 402 Sets the 2 sided printing option.
[0] (Default) : 1 Sided
[1] : 2 Sided, Flip on Long Edge
[2] : 2 Sided, Flip on Short Edge
[2 Sided Print] prints 2 sided in the orientation so that pages can be
bound along the long edge.
[2 Sided Print] prints 2 sided in the orientation so that pages can be
Appendix
538
PDF Direct Print
Item
Setting Item Value
Number
Layout 405 Sets the layout for printing.
Note This item can be set when [PDF Bridge] is selected for [Print
Processing Mode].
[0] (Default) : Auto %
[1] : Booklet
[2] : 2-up
[3] : 4-up
[4] : 100% (size-by-size)
[1] : PS
[PDF Bridge] processes PDF files using the PDF Direct Print feature
provided by Fuji Xerox.
[PS] processes PDF files using the PostScript feature provided by Adobe.
Note This item is displayed when the Adobe PostScript 3 Kit (optional) is
installed. 15
The print results may differ between the [PDF Bridge] and [PS]
selections.
When [PS] is selected, the [Layout] setting becomes invalid.
539
15 Appendix
PCL Emulation
Emulation
This section describes the printer language emulations available on the machine.
Print data conforms to certain rules (grammars). These rules (grammars) are called
printer languages.
The machine supports two types of printer languages: a page description language,
which is used to create images on a page-by-page basis, and an emulation, which is
used to achieve the print results similar to those of other printers. To "emulate" means
to imitate the print results of other printers.
Emulation Mode
When printing data written in a language other than a page description language
supported by the machine, switch the machine to the emulation mode. The
relationships between the emulation mode and the printer to be emulated are as
follows:
Switching by Commands
Commands for switching between printer languages are provided. Upon receipt of a
command, the machine switches to the relevant printer language.
Automatic Switching
The machine analyzes the data received by a host interface, and automatically
identifies the printer language to be used. It then switches to the identified printer
language.
Interface-dependent
You can set a printer language for each host interface by using CentreWare Internet
Appendix
15 Fonts
Available fonts
The following fonts can be used for PCL emulation:
540
PCL Emulation
Alphanumeric fonts
z CG Times z Univers Bold Condensed
z CG Times Italic z Univers Bold Condensed Italic
z
CG Times Bold z
Antique Olive
z
CG Times Italic Bold z
Antique Olive Italic
z Univers Medium z Antique Olive Bold
z Univers Medium Italic z CG Omega
z Univers Bold z CG Omega Italic
z
Univers Bold Italic z
CG Omega Bold
z
Univers Medium Condensed z
CG Omega Bold Italic
z
Univers Medium Condensed Italic z
Garamond Antiqua
z Garamond Kursiv z Helvetica Oblique
z Garamond Halbfett z Helvetica Bold
z
Garamond Kursiv Halbfett z
Helvetica Bold Oblique
z
Courier z
CourierPS
z Courier Italic z CourierPS Oblique
z Courier Bold z CourierPS Bold
z Courier Bold Italic z CourierPS Bold Oblique
z Letter Gothic z SymbolPS
z Letter Gothic Italic z Palatino Roman
z Letter Gothic Bold z Palatino Italic
z Albertus Medium z Palatino Bold
z Albertus Extra Bold z Palatino Bold Italic
z Clarendon Condensed z ITC Bookman Light
z
Coronet z
ITC Bookman Light Italic
z Marigold z ITC Bookman Demi
z Arial z ITC Bookman Demi Italic
z Arial Italic z Helvetica Narrow
z Arial Bold z Helvetica Narrow Oblique
z
Arial Bold Italic z
Helvetica Narrow Bold
Appendix
541
15 Appendix
Font Caching
To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline
fonts are converted into bitmap data temporarily and then printed. To minimize this
processing time, the processed bitmap data is saved in the memory. This process is
called font caching.
The saved bitmap data is deleted when you turn the machine off or reset it. For the PCL
emulation mode, data other than that being processed is not saved.
Output Feature
This section describes the machine's output feature. The following two output features
are available:
z
Outputting a Pending Print Job
z
Forcible Output in Emulation Mode
15
542
PCL Emulation
Paper tray 201 Sets the paper tray to be used for printing.
[0] (Default) : Auto
[1] : Tray 1
[2] : Tray 2
[3] : Tray 3
[4] : Tray 4
[5] : Tray 5
Important When Trays 1 to 4 is selected, the paper size is determined by the
size of paper loaded in the tray, and thus [Paper Size] cannot be set.
Note When [Auto] is selected and paper of the same size in the same
orientation in multiple trays is loaded, paper will be fed in the order of
Tray 1 J Tray 2 J Tray 3J Tray 4. If paper of the same size is
loaded in multiple trays but in different orientations, feeding of the
paper loaded in the landscape orientation is prioritized.
Auto size 202 Sets the default paper size. Only available when [Paper Tray] is set to
[Auto]. Only cut sheet can be set.
[3] : A3
[4] (Default*) : A4
[5] : A5
[14] : B4
[15] : B5
[21] : 8.5 14
[22] : 8.5 13
[23] (Default*) : 8.5 11
[24] : 11 17
[25] : Custom Size
[30] : 8K
Important When Trays 1 to 4 is selected, [Paper Size] cannot be set. The paper
size loaded in the specified tray is displayed.
Note When Trays 1 to 4 is selected, the paper size is determined by the
size of paper loaded in the tray, and thus [Paper Size] cannot be set.
Depending on the combination of [Original Size] and [Paper Size], [?]
may be displayed for the magnification. In this case, the document is
printed at a scale of 100%.
Bypass size 203 Sets the default paper size. Only available when [Paper Tray] is set to
[Auto]. Only cut sheet can be set.
[3] : A3
Appendix
[4] (Default*) : A4
[5] : A5
[14] : B4
[15] : B5
[21] : 8.5 14
[22] : 8.5 13 15
[23] (Default*) : 8.5 11
[24] : 11 17
[25] : Custom Size
543
15 Appendix
15
544
PCL Emulation
545
15 Appendix
Font size 209 Specifies the point size of a font in 25 increments. The value of 100
represents 1 point.
[400] - [5000] (Default: [1200]) : 4.00 to 50.00 point
Font pitch 210 Specifies the pitch size of a font. The value of 100 represents the pitch
size of 1 point.
[600] - [2400] (Default: [1000]) : 6.00 to 24.00 point
Form line 211 Specifies the number of lines on a page.
[5] - [128] (Default: [64]) : 6.00 to 24.00 point
Image enhance 213 Sets whether or not to enable the Image Enhancement feature.
Image Enhancement smoothens the border between black and white,
reducing rough edges, and thus seemingly increasing the resolution.
[0] : Off
Appendix
[1] (Default) : On
546
PCL Emulation
Appendix
15
547
15 Appendix
HP-GL2 Emulation
Emulation
This section describes the printer language emulations available on the machine.
Print data conforms to certain rules (grammars). These rules (grammars) are called
printer languages.
The machine supports two types of printer languages: a page description language,
which is used to create images on a page-by-page basis, and an emulation, which is
used to achieve the print results similar to those of other printers. To "emulate" means
to imitate the print results of other printers.
Emulation Mode
When printing data written in a language other than a page description language
supported by the machine, switch the machine to the emulation mode. The
relationships between the emulation mode and the printer to be emulated are as
follows:
Switching by Commands
Commands for switching between printer languages are provided. Upon receipt of a
command, the machine switches to the relevant printer language.
Automatic Switching
The machine analyzes the data received by a host interface, and automatically
identifies the printer language to be used. It then switches to the identified printer
language.
Interface-dependent
You can set a printer language for each host interface by using CentreWare Internet
Appendix
15 Fonts
Available fonts
The following fonts can be used for HP-GL/2 emulation:
Alphanumeric fonts
z Roman
z Sans serif
548
HP-GL2 Emulation
Font Caching
To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline
fonts are converted into bitmap data temporarily and then printed. To minimize this
processing time, the processed bitmap data is saved in the memory. This process is
called font caching.
The saved bitmap data is deleted when you turn the machine off or reset it. For the PCL
emulation mode, data other than that being processed is not saved.
Output Feature
This section describes the machine's output feature. The following two output features
are available:
z
Outputting a Pending Print Job
z
Forcible Output in Emulation Mode
15
Note Change the factory default setting if required. For more information on changing procedures,
refer to "HP-GL2 Emulation" (P.548).
549
15 Appendix
Paper Margin
The paper size is set to A4 by factory default. If the print data is larger than the active
coordinates area, the machine prints the data on the next larger A series paper (in this
case, A3).
When you set the paper margins, however, the active coordinates area is determined
by subtracting the area set in paper margins from the active coordinates area obtained
in the area determination mode. Therefore, set the paper margins if the data is printed
on larger paper than specified. Set the range from 0 to 99 mm. The default value is 0
mm.
Basic Settings
Note If the document size other than [Auto] is selected, the settings under
[Auto layout] become [ON].
Depending on the combination of [Document size] and [Paper size],
the document is printed at a scale of 100%.
15
550
HP-GL2 Emulation
[0] : Color
[1] (Default) : Grayscale
[2] : Black pen
15
551
15 Appendix
Extended Settings
15
552
HP-GL2 Emulation
15
553
15 Appendix
15 check indicator
Punching 166
[1] (Default) : Yes
Select the position for punching holes.
[0] : None
[1] (Default) : Top
[2] : Bottom
[3] : Left
[4] : Right
Number of holes 167 Select the number of punch holes.
[0] (Default) : 2 holes
[1] : 3 holes
[2] : 4 holes
554
HP-GL2 Emulation
[Cut]
: specified coordinate
[Round]
: specified coordinate
[Rectangular]
: specified coordinate
Appendix
15
555
15 Appendix
[None]
[Intersect]
[Round]
[Cut]
Fonts
Stroke Roman, Sans-Serif
Pen attributes
15
Hard Clip Area
In the HP-GL mode, the plottable area is determined in line with the paper size, apart
from the printable area. This area is called the "hard clip area", and determines the
maximum range of pen movement. Accordingly, images cannot be drawn outside the
boundary of the hard clip area. This machine allows you to select a hard clip area from
the following:
556
HP-GL2 Emulation
Standard
Defines the printable area of the machine as the hard clip area.
Paper
Defines a size same as the paper size as the hard clip area. However, the area that
allows actual printing is within the printable area.
The hard clip area can be set either with HP-GL emulation mode settings or by the
specified hard clip command &I.
The following coordinate values present an example of when the origin is set at the
lower left (Auto Layout in HP-GL/2) of A3 sheet.
+Y (16798, 11876)
(16442, 11520)
Paper Size
Printable Area
The printable area in the HP-GL mode is as follows:
Paper Length
Coordinate Value (1/7200 inch)
(1/7200 inch)
Paper
size
X Axis Y Axis Margin Printable Area Top-right Edge Margin
15
Bottom Bottom Long Short Top- Top-
Width Height XR YU
- left X - left Y Side Side right X right Y
A3 119052 84168 1260 1260 116532 81648 117792 82908 1260 1260
A4 84168 59508 1260 1260 81648 56988 82908 58248 1260 1260
A5 59508 41940 1260 1260 56988 39420 58248 40680 1260 1260
B4 103176 72828 1260 1260 100656 70308 101916 71568 1260 1260
B5 72828 51588 1260 1260 70308 49068 71568 50328 1260 1260
557
15 Appendix
Note The HP-GL emulation supports five paper sizes: A3, A5, A4, B4, and B5.
Width
YU Top-right X, Top-right Y
Short-side
Height
Long-side
Physical paper
size XR
(0, 0)
Paper Length
Coordinate Value (1/7200 inch)
(1/7200 inch)
Paper
X Axis Y Axis Margin Printable Area Top-right Edge Margin
size
A3 84168 119052 1260 1260 81648 116532 82908 117792 1260 1260
A4 59508 84168 1260 1260 56988 81648 58248 82908 1260 1260
A5 41940 59508 1260 1260 39420 56988 40680 58248 1260 1260
B4 72828 103176 1260 1260 70308 100656 71568 101916 1260 1260
B5 51588 72828 1260 1260 49068 70308 50328 71568 1260 1260
Note The HP-GL emulation supports five paper sizes: A3, A5, A4, B4, and B5.
Width
YU Top-right X, Top-right Y
Appendix
Long-side
Short-side
15 Height
XR
Physical paper
size
Printable Area
Bottom-left X, Bottom-left Y
(0, 0)
558
HP-GL2 Emulation
Auto Layout
This section explains Auto Layout.
Document Size
To set Document size to Auto, enter [101] to the [Item Number] box and select [Change
Value], and then enter [99] to the [New Value] box and select [Save]. Once you set
Document size to Auto, you can set Auto layout to ON.
Auto Layout
To set Auto layout to ON, enter [106] to the [Item Number] box and select [Change
Appendix
Value], and then enter [0] to the [New Value] box and select [Save]. Enabling Auto
layout activates the settings for scaling, area determination mode, paper margins, and
scaling mode.
Scaling
Set whether the original size is enlarged or reduced so that the document size fits the 15
paper size.
Auto
Automatically selects the method of determining the active coordinates area from PS,
IW, IP, and Adapted in that order of priority.
559
15 Appendix
IW
The area specified by the last IW command in the data becomes the active coordinates
area.
If there are no IW commands in the data, the active coordinates area is determined by
Adapted.
IP
The coordinates encompassing all areas specified by IP commands in the data
becomes the active coordinates area.
If there are no IP commands in the data, the active coordinates area is determined by
Adapted.
Adapted
The active coordinates area is determined by the following conditions:
z Minimum/Maximum position coordinates plotted by drawing commands
z
Maximum font size specified within the page
z
Maximum line width
PS
The coordinates encompassing all areas specified by PS commands in the data
becomes the active coordinates area.
If there are no PS commands in the data, the active coordinate area is determined by
Adapted.
Paper Margin
Set the range from 0 to 99 mm. The default value is 0 mm. To get the active coordinates
area, subtract the area set in paper margins from the active coordinates area obtained
in the area determination mode.
Paper Margins
Appendix
15
Scaling Mode
Select the mode for determining the document size from the obtained active
coordinates area. Use active coordinates area to determine whether the paper
orientation will be portrait or landscape.
560
HP-GL2 Emulation
If it is a Paper Size
Set the document size from the obtained active coordinates area and the origin point
setting. The document size can be selected from six sizes of A series paper (A0, A1,
A2, A3, A4, or A5).
For Example:
If the following data is entered when the scaling mode is paper size, origin position is
Auto, paper margin is 10mm, and area determination mode is IP:
All pen width settings are 0.1 mm.
The following data does not contain a character size specification command and the
A3 physical size of the area specified by IP/IW.
Appendix
IN;
IP-8399,-5938, 8399, 5938;
IW-8399,-5938, 8399, 5938;
PU; 15
SP1;
:
:
SP0;
1) As the area determination mode is IP, the active coordinates area is specified as
the area -8399,-5938,8399,5938 by an IP command.
561
15 Appendix
2) Because there are no font size specification commands and all pen widths are 0.1
mm in the above example, add the height/2 of the default font size for A3 size
paper (75 plotter units) to the active coordinates area obtained in step 1.
The active coordinates area obtained in step 2 is -8474,-6013,8474,6013.
3) The value set in paper margins (10 mm = 400 plotter units) is subtracted from the
active coordinates area obtained in step 2.
The active coordinates area obtained in step 3 is -8074,-5613,80740,5613.
4) As the active coordinates area obtained in step 3 exceeds the A4 size and is A3
size, the document size is determined to be A3.
In addition, when the paper margin setting is 0 mm and the active coordinates area
is 8474,-6013,8474,6013, and this exceeds A3, but is A2 or smaller, the document size
is determined to be A2.
If the document size is smaller than any possible paper sizes, select the smallest paper.
562
HP-GL2 Emulation
If the Document Size is Auto and the Scaling Mode is Paper Size
The hard clip setting is inactive. The hard clip area is always the papers hard clip area.
z If the document size = paper size, it plots at the same scale (100%).
z If the document size > paper size, it plots at a reduced scale.
z If the document size < paper size, it plots at the same scale (100%).
A3 A4 A5 B4 B5
A0 35 25 100 31 100
A1 50 35 25 43 31
A2 71 50 35 61 43
A3 100 71 50 87 61
A4 100 100 71 100 87
A5 100 100 100 100 100
If the origin position of the plotting position is Layout, the document is placed and drawn
in the center. If the origin position is bottom left or center, the origin of the document
and the paper are aligned and drawn.
0 Degrees 90 Degrees
Paper
Size Min Value Max Value Min Value Max Value
P2x - P1x P2y - P1y P2x - P1x P2y - P1y P2x - P1x P2y - P1y P2x - P1x P2y - P1y
Appendix
563
15 Appendix
Print Area
Print Area
Print Area
15
564
HP-GL2 Emulation
Appendix
15
565
15 Appendix
This section describes the notes and restrictions to observe when using the machine.
Options
z
To use the Print Stored File feature, the Scanner Kit (optional) is required.
z To use the Secure Print, Sample Print, and Delay Print features, the HDD Extension
Kit (optional) is required for some models.
z To use the machine as a PostScript printer, the Adobe PostScript 3 Kit (optional) is
required.
z Do not place any objects near the ventilation openings of the machine's exhaust fan.
Memory Expansion
Commercially available memory cannot be used for the machine. Be sure to use the
15 optional extension memory we provide, or we cannot guarantee proper operation of the
machine if a problem occurs. For information on how to install the optional component,
Extension System Memory (2 GB), refer to "Installing the Extension System Memory (2
GB) (Optional)" (P.599).
Character Code
In data transmission from a computer or read processing of data in a medium such as
a USB memory device, if characters that the machine does not support are included in
folder and file names, these characters may not be displayed correctly.
When the Media Print - Photos service is used, only ASCII characters can be used.
566
Notes and Restrictions
Output Destination
When you change the finisher to install, reconfigure the output destination under
[Tools] > [Copy Service Settings] > [Copy Defaults] > [Output Destination].
You can also change the output destination for Print E-mail, Private Folder Printed
Files, and Fax Received as required.
while other one touch buttons that were used for stored programs before may be used
for address numbers. Be sure that you perform the correct operation.
567
15 Appendix
Stored Programming
z The following features and operations cannot be registered on a stored program.
- Registration and call of a stored program
- System Settings
- The [Media Print - Text] and [Media Print - Photos] buttons on the [Services Home]
screen
- The [Store to USB] button on the [Services Home] screen
- [Network Scanning] and [Job Flow Sheets] buttons on the [Services Home] screen
- A <Custom> button to which the Network Scanning or Job Flow service is
assigned
- Address Book for the Fax/Internet Fax, E-mail, and Scan to PC services
- Buttons that cannot be selected
- The [Language] button on the [Services Home] screen
- The [Screen Brightness] button on the [Services Home] screen
- The use of a scrolling bar when you select an item
- The [Browse] button of the Scan to PC service
- Address editing operation of the E-mail service ([Remove], [Edit], and [Close
Menu] on the pop-up menu)
- The <Energy Saver> button
z
After registering a program, you may not be able to retrieve the stored program
correctly if you execute the following operations:
- If a Watermark is registered on the program, and you change the default value of
the Watermark after registering the program
- If a passcode of a folder that is subject to operation by a stored program is
changed after the program is registered
- If the settings of the control panel are changed
- If the features registered on the <Custom> buttons are changed
- If the setting is changed with [Tools] > [System Settings] > [Copy Service Settings]
> [Preset Buttons]
- If the program is selected from a list of a job flow or the Address Book
Appendix
568
Notes and Restrictions
Copy Feature
The machine does not offer the Improves Fit feature.
Pages per Side for Black & White and Color Mixed Documents and Meter Count
If you copy a document that contains black & white and color pages by specifying
[Pages per Side], an output sheet that has both black & white and color pages will be
counted as a color page.
PostScript Driver
Some options such as Poster (Photo Enlargement) are not supported by the PostScript
driver. With the Pages Per Sheet (N-Up) feature, you can specify 2, 4, 6, 9, or 16 pages
up, and with or without frame borders.
569
15 Appendix
Direct Print via USB Host (a USB memory device/the Memory Card Reader)
When the machine is in the Sleep mode, your computer does not detect the machine
if you connect a USB memory device or the Memory Card Reader to the machine. Exit
the Sleep mode, and then connect the USB memory device or the Memory Card
Reader and send a print job.
570
Notes and Restrictions
z Microdrive
ThinPrint
z
To install "ThinPrint.print" to Windows Server 2003 or Windows Server 2008, a ".print
Application Server Engine" licence is required.
z ThinPrint can operate in an IPv4 environment, but not in an IPv6 environment.
z
".print AutoConnect" is not supported.
z Up to three can be connected simultaneously. The fourth or above connection
requests are stored in the queue. Up to 10 connection requests can be stored in the
queue. If exceeding 10, another connection request is no longer received. After
preceding connections are terminated, the connection requests in the queue will be
processed subsequently when the total number of the connections becomes less
than four.
z Functions to control jobs, such as canceling or suspending jobs, are not provided.
Instead, you can cancel a job on the [Job Status] screen from the control panel, or
from CentreWare Internet Services.
z The machine prints jobs in the order in which they are spooled. The jobs may not be
printed in the order in which the job requests are received by the machine.
z
If the power is switched off, this feature can store the order of jobs spooled and their
data. If the power switched off while a job is being received, the job is deleted.
For the notes and restrictions on Network Scan Driver and Stored File Manager 3, refer to the Readme
contained in the Driver CD Kit.
571
15 Appendix
Store to USB
z The Scanner Kit and the Scan to USB Kit are required to use this service.
z
You cannot use this service on job flows (whose Target is Scan Jobs or Folder).
z The USB 2.0 compliant memory device is supported.
z Unlike a dialog box in a computer, no message appears when you insert a USB
memory device into the machine. Neither file nor directory names in a USB memory
device are displayed on the touch screen.
z You cannot delete the files or folders in a USB memory device using the machine.
z To prevent you from removing a USB memory device while it is being accessed, an
icon showing that the removal of a USB memory device is prohibited appears on the
touch screen. Be sure to remove a USB memory device from the machine after the
message "Data has been transferred." is displayed on the touch screen.
z
When the data size exceeds the capacity of the USB memory device while the
machine is performing the Store to USB service, the job in progress is cancelled.
z
Neither the Media Print - Text nor Media Print - Photos feature can be used while the
Store to USB service is in progress. The Store to USB service cannot be used as well
while the Media Print - Text or Media Print - Photos feature is in progress.
Appendix
z You can enable or disable the Store to USB service from CentreWare Internet
Services in the System Administration mode. You cannot set it from the touch
screen. (The default setting is [Enabled].)
15 z You can set not to display the [Store to USB] service on the [Services Home] screen
from the touch screen.
z
You can use a commercially available memory card reader that is single-slot type to
save data, but the operation is not guaranteed. When you use a multi-slot memory
card reader, only one of those slots can be recognized.
z The machine may not be able to recognize a USB memory device that was formatted
by a digital camera or a tool other than the Windows standard format tool.
572
Notes and Restrictions
S/MIME Communication
The E-mail and Internet Fax services support S/MIME.
set [Searchable Text] if all scanned images of the file in the folder are set as follows:
- Image Size: 15 x 15 mm to 309 x 432 mm
- Color Scanning: Black & White
- Original Type: Photo & Text, Text (for faxes, all types)
- Color Space: sRGB 15
- Resolution: 200dpi, 300dpi (for faxes, all resolutions)
- Reduce/Enlarge: 100% (for faxes, all ratios)
573
15 Appendix
Split Files
You cannot select [Single File for Each Page] when using the Store to Folder or Job
Flow service.
Thumbnail View
Appendix
z Files in a folder may not be displayed in thumbnail view in the following cases. In
those cases, display them in list view.
- Some file is not displayed in thumbnail view even though it is stored in the folder.
- Characters and images are not correctly displayed because they are scaled down
15 from the actual sizes.
z The orientation of an image displayed in thumbnail view depends on which
orientation the document was stored in.
z If the power is cut off immediately after a scanned file is stored in a folder, or if the
hard disk space is insufficient to display thumbnails, files in the folder may not be
displayed in thumbnail view. In that case, display them in list view.
574
Notes and Restrictions
Relay Broadcast
The machine has the function of an initiating station but does not have the function of
a relay station.
The machine does not support G4 communications, but if a relay station supports G4
communications, the machine can select a G4 communication function that a relay
station performs as an instruction for relay broadcast.
Simple Fax
z
While you are making the settings for [Fax/Internet Fax], you cannot switch to the
[Simple Fax] screen. To switch to the [Simple Fax] screen, you must return to the 15
[Services Home] screen. Once you return to the [Services Home] screen, the
settings you have made will be cleared.
z
You can re-enter a recipient after entering the recipient to prevent sending a fax to a
wrong address.
z You cannot use address numbers to specify recipients for Broadcast Send, group
dial numbers, the Address Book, and wildcards.
575
15 Appendix
Printer Lockout
If the power is switched off when both [Set Lockout Duration] and [Allow User to Lock
Out] are selected in [Printer Lockout], the [Lock Out Printer] or [Release Printer] setting
configured manually is cleared. If the power is switched on again, [Set Lockout
Duration] will be effective regardless of the [Lock Out Printer] or [Release Printer]
setting.
15 z
Fax Direct and E-mail services can also be used simultaneously.
The following recipient machines (models with the Fax feature) can establish a peer-
to-peer communication with the machine for the Internet Fax Direct feature:
- DocuCentre-IV C2260
- ApeosPort-IV C5570
- DocuCentre-IV C5570
- ApeosPort-IV C4470
- DocuCentre-IV C4470
- ApeosPort-IV C3370
576
Notes and Restrictions
- DocuCentre-IV C3370
- ApeosPort-IV C2270
- DocuCentre-IV C2270
- ApeosPort-III C4405
- DocuCentre-III C4405
- ApeosPort-III C3305/C2205
- DocuCentre-III C3305/C2205
- ApeosPort-III 4000/3000
- DocuCentre-III 4000/3000
- ApeosPort-III 7000/6000/5000
- DocuCentre-III 7000/6000/5000
- ApeosPort-III C7600/C6500/C5500
- DocuCentre-III C7600/C6500/C5500
- ApeosPort-III C4400
- DocuCentre-III C4400
- ApeosPort-III C3300/C2200
- DocuCentre-III C3300/C2200
- DocuCentre-III 4000/3000
- ApeosPort-II 7000/6000/5000
- DocuCentre-II 7000/6000/5000
- ApeosPort-II C7500/C6500/C5400
- DocuCentre-II C7500/C6500/C5400
- DocuCentre-II 4000/3000
- Papered-II 4000/3000
- DocuCentre-II C4300/C3300/C2200
- ApeosPort-II C4300/C3300/C2200
- ApeosPort C7550 I/C6550 I/C5540 I
- ApeosPort 750 I/650 I/550 I
- ApeosPort C4535 I/C3626 I/C2521 I
- ApeosPort 450 I/350 I
- DocuCentre Color f450/f360/f250
- DocuCentre f285/f235
z
When [Resend Attempts] is set to [On] and the status of the Internet Fax Direct
feature enters Resend Required, the subsequent jobs will not be executed until the
jobs in Standby status finish.
Transmission results of Internet faxes cannot be listed on Transmission Report - Job
Appendix
577
15 Appendix
z TIFF files and Internet fax profiles that can be processed upon Internet fax reception
- TIFF file format: TIFF-FX (RFC2301)
- Internet fax profile: TIFF-S, TIFF-F, TIFF-J, TIFF-C
If receiving an unsupported Internet fax profile, the machine may not be able to print
the file. If receiving a TIFF-C profile, the machine prints in black and white.
z
Transmission conditions for broadcast transmission
- When sending a document via a broadcast transmission, it can be sent to both
Internet fax and regular fax addresses at the same time. To Internet fax addresses,
the document will be sent by e-mail, and to regular fax addresses, the document
will be sent by fax.
- When the transmission conditions are different for each address, set all addresses
to the following settings:
Transmission mode:G3 Auto
Internet fax profile :TIFF-S
Read/delivery receipt:None
E-mail Forwarding
If the fax you received is a JBIG-compressed image, and if the Internet fax profile of the
forwarding destination is set to TIFF-F, the machine converts the image into MH format
when forwarding. When the Internet fax profile is TIFF-S, the data is forwarded with its
size and resolution unchanged.
the recipient, the e-mail that was received originally will be deleted.
For more information on the Fax Gateway feature, refer to "4 Fax" > "About Internet Fax" > "Useful
Features" > "Sending Internet Fax to regular fax machines via a relay station" in the User Guide.
578
Notes and Restrictions
Network Security
We do not guarantee the security of any information disclosed over the network.
Notes on Security
E-mail uses the Internet, which is a network connecting computers worldwide, as its
transmission path. Thus, since other signals also are sent over the Internet, you must
pay attention to security to prevent third parties from reading or tampering of your e-
mail.
Consequently, to transmit important information, we recommend that you use other
transmission methods that guarantee security. In addition, to avoid the reception of
unwanted e-mail, we recommend that you not disclose your e-mail address to third
parties unless necessary.
579
15 Appendix
Example 1:
When you select [2 Pages Up] for Document 1 (4 pages) and [Off] for Document 2 (2
pages), both Documents 1 and 2 are set to [Off] and the number of printed pages is
calculated as follows:
z
Total pages: 4
z
2 up: 0
Example 2:
When you select [Off] for Document 1 (4 pages) and [2 Pages Up] for Document 2 (2
pages), both Documents 1 and 2 are set to [2 Pages Up] and the number of printed
pages is calculated as follows:
z
Total pages: 5
z
2 up: 5
On ApeosWare Accounting Service, the numbers of pages for 2in1, 4in1, and 8in1 are
also calculated in the same way as described above.
The meter on the [Billing Information] screen calculates the number of printed pages
correctly regardless of the [Pages per Side] setting.
z
Be sure to set size limitation for sending e-mail. Although the applicable e-mail size
may vary depending on the ISP used, we recommend that you set a small value.
z Although continuous connection other than ADSL or cable connection is also
15 supported, the reception of image data significantly burdens the machine.
z
SMTP reception is not supported. This machine supports only POP reception.
z When installing the machine in an environment that is operating a mail transfer agent
(MTA) in a private segment, set the machine to adapt to the operation system being
used.
z For information about supported ISPs, contact our Customer Support Center.
z
When received via POP, the fax cannot be sent using the Fax Gateway feature. This
is because POP receiving does not forward an Internet fax document received by e-
mail to the fax machine.
580
Notes and Restrictions
Feature Specifications
Details of the features related to e-mail are as follows:
z Transmission specifications
Supported protocol : SMTP
Port number : 25 (default)
Authentication for transmission
SMTP authentication : Plain and LOGIN
POP before SMTP : Plain and APOP
Waiting time for POP authentication : cannot be changed
Encryption communication (SSL) : not supported
z Receiving specifications
Supported protocol : POP3
POP3 port number : 110 (default)
Authentication method for POP3 : Plain only (APOP is not supported)
E-mail processing after POP3 reception: deletes e-mail received from a server after
reception. Settings to store e-mail on the
server is not supported.
Encryption communication (SSL) : not supported
Note IMAP4 is not supported.
IP Address Settings
The machine does not support a global IP address. Be sure to use the machine in an
environment using IP masquerade.
z Operating with fixed address
Register the machine's IP address on a router or a server managing IP addresses
for domain control servers.
z Operating with DHCP
Setting is not required. Depending on settings of the router and the DHCP server,
registration may be required. Confirm operation rules for the router and DHCP server
you are using. When access is restricted by MAC address, registration on the DHCP
server may be required.
Before you use the E-mail service, set the maximum data size for sending e-mail on the
control panel. For more information on the maximum limit, refer to the ISP guidelines.
The recommended value is 1 to 2 MB.
In the System Administration mode, select [Tools] > [E-mail/Internet Fax Service
Settings] > [E-mail Control] > [Maximum Total Data Size] to configure the setting.
For more information on setting, refer to "Maximum Total Data Size" (P.211).
15
Suitable image sizes are as follows:
z A4 full-color 200 dpi with standard compression: around 700 KB
z A4 full-color 200 dpi with high compression : around 400 KB
z
A4 black and white 200 dpi (text document) : around 25 KB
z A4 black and white 200 dpi (text & photo document):around 200 KB
581
15 Appendix
Note The sizes described above are applicable when sending e-mail. The actual size may be
different.
Job Instruction
Job
Job from the
Execution
Control Panel*1
Copy Required O
Print Printing of a document*2 instructed from a Required*3 O
client computer
Printing of a document*4 instructed from the Required O
<Job Status> button > [Secure Print Jobs &
More]
Fax Fax transmission, Broadcast Send Required O
Store for Poling Required O
Incoming Fax Print Required*3 O
Printing of a document in the Public Folder Required O
([Job Status] > [Secure Print Jobs & More]
on the control panel)
Direct Fax Direct Fax transmission Not required U
Internet Fax Internet fax Transmission Required O
Internet fax reception/printing Required*3 O
Internet fax reception/Store Internet fax - Not required U
Local Folder
Appendix
582
Notes and Restrictions
Job Instruction
Job
Job from the
Execution
Control Panel*1
Internet Services, but DocuWorks and PDF files that are encrypted or with signature
attached cannot be retrieved from CentreWare Internet Services.
z When you retrieve a file in PDF format from CentreWare Internet Services, the PDF
file cannot be optimized for Web view.
15
Notes and Restrictions when Connecting to Internet or Intranet
Internet/Intranet Connection
Depending on the web server, server application, proxy server, and firewall, you may
not be able to connect to the Internet or intranet.
To connect to the Internet or intranet using a third party server application, proxy, or
firewall, the following requirements must be met:
583
15 Appendix
z Support Windows 2000, Windows XP, Windows Server 2003, Windows Server
2008, Windows Server 2008 R2, Windows Vista, or Windows 7
z Comply with the following conditions:
- RFC2616: Hypertext Transfer Protocol HTTP/1.1
(Standard connection/SSL connection/Proxy authentication)
- RFC2617: HTTP Authentication: Basic and Digest Access Authentication
(only Basic authentication is supported, the other authentications are not
supported)
- RFC2817: Upgrading to TLS Within HTTP/1.1
- RFC2818: HTTP Over TLS
z
Supporting the HTTP/HTTPS schemata
z
Supporting the GET/CONNECT/POST methods
Supported OS
There are notes and restrictions on Microsoft Windows XP Professional x64 Edition,
Microsoft Windows Server 2003 x64 Editions, Microsoft Windows Vista x64 Edition,
Microsoft Windows Server 2008 x64 Editions, Microsoft Windows 7 x64 Edition, and
Microsoft Windows Server 2008 R2 x64 Editions Drivers. For notes and restrictions on
the supported operating systems, refer to our Web site before using the operating
systems.
the other restrictions, refer to the manual or Readme included in the drivers CD-
ROM.
584
Notes and Restrictions
Job Flows
z If you transfer fax or Internet fax documents via SMB, FTP, or E-mail, the documents
will be converted into the standard size (such as A4 and A3) and printed.
z
If a Job Flow is performed with the following settings, an interference pattern may be
created:
- Original Type: [Photo & Text] or [Photo]
- Resolution: [400 dpi] or [600 dpi]
- Internet fax profile for sending Internet faxes: [TIFF-S]
z
If an interference pattern is created, change the settings as follows:
- Resolution: [200 dpi] or [300 dpi]
- Internet fax profile for sending Internet faxes: [TIFF-F] or [TIFF-J]
Encrypted Communication
Encrypting HTTP communication enables you to encrypt communication data for IPP
printing (SSL encrypted communication). The data is encrypted only on the network,
but send data itself is not encrypted.
as Copy, Secure Print, Private Charge Print, Store in Remote Folder, Media Print -
Text, and Media Print - Photos jobs.
585
15 Appendix
z In this feature, neither Print nor Direct Fax can be restricted. To restrict print
operations, use the Charge Print or Private Charge Print feature. If there is a security
problem, prohibit Direct Fax. To prohibit Direct Fax, contact our Customer Support
Center.
z When you change Login Type to or from [Login to Remote Accounts], user
information, private folders, and Personal Sheets registered on the machine will be
deleted.
z
Adjust the receiving buffer size for SMB in [Receiving Buffer - SMB] according to
usage. If the receiving buffer size is smaller than the transmitted data, the machine
may not be able to receive the data.
586
Notes and Restrictions
While Printing
z When [Receiving Buffer - SMB] is set to either [Spool to Hard Disk] or [Spool to
Memory]
If the transmitted print data size exceeds the available capacity of either the hard disk
or memory, the print data is not received.
Note When the print data exceeds the receivable size, some computers may immediately re-
transmit the print data. In this case, the computer appears to be not operating. Remedy this
problem by canceling the print data transmission from the computer.
z When [Receiving Buffer - SMB] is set to [No Spooling]
When the machine receives a print request from a computer, the machine cannot
accept print requests from any other computers.
z When a computer's IP address or a computer name is changed
When you change a computer's IP address or a computer name, queries and cancel
processes submitted from the machine are no longer executed correctly. Thus, turn
the machine off and on when there is no print data in the receiving buffer.
Appendix
Note From the control panel on the machine, you can cancel print jobs or force the machine to
print the jobs remaining in the receiving buffer. For more information on the operation, refer
to "10 Job Status" in the User Guide.
z When the machine is off-line
If a computer instructs a print job while the machine is off-line, the machine does not 15
receive the data, and a write error dialog box is displayed on the computer.
587
15 Appendix
z When printing via the SMB port on Windows XP, the user name may not be displayed
correctly.
SMB Authentication
When an IP address or a host name is used to designate the authentication server for
SMB authentication, even if the domain name is incorrect, the authentication succeeds
if the correct user name and passcode are entered.
again.
However, if the machine was turned off immediately after a computer instructed a
print job, the job may remain on the computer. In this case, when the machine is
turned on, the data stored on the computer is printed before any jobs instructed
15 subsequently.
z When [Receiving Buffer - LPD] is set to [Spool to Hard Disk]
All print data spooled in the machine hard disk, including the data which is being
printed, is saved. In this case, when the machine is turned on, the data stored on the
machine hard disk is printed before any jobs instructed subsequently.
z When [Receiving Buffer - LPD] is set to [No Spooling]
All print data spooled in the machine receiving buffer, including the data which is
being printed, is erased. The print data does not remain when the machine is turned
on again.
588
Notes and Restrictions
However, if the machine was turned off immediately after a computer instructed a
print job, the job may remain on the computer. In this case, when the machine is
turned on, the data stored on the computer is printed before any jobs instructed
subsequently.
While Printing
z
When [Receiving Buffer - LPD] is set to either [Spool to Hard Disk] or [Spool to
Memory]
If the transmitted print data size exceeds the available capacity of either hard disk or
memory, the print data is not received.
Note When the print data exceeds the receivable size, some computers may immediately re-
transmit the print data. In this case, the computer appears to be not operating. Remedy this
problem by canceling the print data transmission from the computer.
z
When [Receiving Buffer - LPD] is set to [No Spooling]
When the machine receives a print request from a computer, the machine cannot
accept print requests from any other computers.
z
When a computer's IP address or a computer name is changed
When you change a computer's IP address or a computer name, queries and cancel
processes submitted from the machine are no longer executed correctly. Thus, turn
the machine off and on when there is no print data in the receiving buffer.
Note From the control panel on the machine, you can cancel print jobs or force the machine to
print the jobs remaining in the receiving buffer. For more information on the operation, refer
to "10 Job Status" in the User Guide.
Printer Name
The system is set so that printer names used for identification by clients are not
duplicated on the network. When assigning a new printer name, if the same printer
name already exists on the network, the system automatically changes the printer
name when the machine is started.
<Rules for changing printer name>
Printer names are changed according to the following rules:
z
Names of 31 characters or less
Appendix
Adds a number to the end of the printer name. If the same printer name with the
number added already exists on the network, increases the added number by one.
z Names of 32 characters
Changes the last character of the printer name to a number. If the same printer name
with the last character changed already exists on the network, increases the 15
changed number by one.
If the printer name is changed, the previous printer name set before the change is
displayed when browsing [Protocols] on the [Properties] tab of CentreWare Internet
Services. However, since the changed printer name is registered on the network,
clients can browse the machine by using the changed printer name. Turning the
machine off and then on after changing the printer name activates the machine with
the changed printer name. If the same printer name already exists on the network,
the printer name is changed according to the rules described above when the
machine is started.
589
15 Appendix
Assign a printer name so as not to duplicate other printer names on the network.
Zone Name
Zone names can be set in [Protocols] on the [Properties] tab of CentreWare Internet
Services. However, if the zone name set does not exist on the network to which the
machine is connected, the zone name is automatically changed to the default name.
To set a zone name, use the zone name that already exists on the network to which
the machine is connected.
Printer Name
z
If you change a printer name or a host name that is already assigned, documents
may be printed by a printer that is not selected.
z
If a printer name or a host name is duplicated on the same network, one of the
duplicated names is automatically changed by adding a number to avoid duplication.
z If you change a printer name or a host name, because of the limitation on the number
or type of characters used, a name differing from the designated name may be
assigned. We recommend that you not change printer names or host names.
printable
z IPv6 does not support the following protocols:
- NetWare IP
15 - UPnP Discovery
- Bonjour
z
Some features of SMB are not supported (If you attempt to use services with a
NetBIOS name, communication may not be available in some environment).
z IPv6-in-IPv4-tunneling in the machine itself is not supported.
Important If [IP Mode] is set to [IPv6 Mode], the IPv6-inIPv4-tunneling cannot be performed.
z If more than one router exist in the same subnet, a communication error may occur.
z In a dual stack environment, some services may cause performance problems
depending on the network settings (for example, when you attempt to set the
590
Notes and Restrictions
machine to prioritize IPv6 in an environment where the Web server is started with
IPv4).
z In a multi-prefix environment (where multiple IPv6 global addresses are used), data
transmission from the machine to a device installed on another network may fail.
z
In a multi-prefix environment (where multiple IPv6 global addresses are used), an
address that is not assigned to the machine may be used for communication.
z The machine may be assigned an unavailable address, such as site local addresses
(fec0::) or the documentation prefix (2001:db8::/32), as an autoconfigured IPv6
address or as an IPv6 DNS server address.
z
The machine may use the DNS information for IPv4 rather than that for IPv6 if: the
machine is in Dual Stack mode, the DNS information for both IPv4 and IPv6 is
configured, the machine is to be communicate with a device that is specified using
the FQDN, and the machine has just been turned on.
z
The machine may display an incorrect machine address.
Example:
Either the IPv4 or IPv6 address is not displayed in Dual Stack mode.
A different IPv6 address is displayed.
z A time synchronization server cannot be specified in IPv6 format. Use the IPv4
format to specify a time synchronization server directly.
z WINS does not support IPv6 communication.
z When a self-signed certificate is used for SSL communication, observe the following
restrictions when specifying the printer URL:
- When specifying the machine by using the domain name (for IPv4 or IPv6):
Set the host name and domain name for the machine before creating a self-signed
certificate.
Example:
When the FQDN is "csw.ipv6.domain.local", specify csw for the host name, and
ipv6.domain.local for the domain name.
- When specifying the machine by using the IPv4 address:
Import a self-signed certificate that is created in IPv4 or Dual-Stack mode.
- When specifying the machine by using the IPv6 address:
Secure IPP (IPP-S) communication is not available.
z When IPv6 is enabled and IPv4 is disabled on the machine, you cannot specify a
storage location for the Browse function of the Scan to PC (SMB) service is not
available.
When the Scan to PC (FTP) service is used, only ASCII characters can be used for
Appendix
file names.
z In the following cases, since the addresses may not be recognized as those of the
same machine, the lpq command (for status check) and the lprm command (for
canceling) may not be available for LPD print jobs.
- When simultaneously operating IPv4 and IPv6 addresses with the same host
15
- When simultaneously operating multiple IPv6 addresses with the same host
z IPv6 addresses may not be correctly recorded on job logs. Use an IPv4 network for
correct logging.
z When searching a device outside the router via SMB, directly specify the address.
Multicasting is supported only within a local link (FF02::1).
591
15 Appendix
15
592
Using the Telephone
This section describes how to use an external telephone connected to the machine with
the Fax feature.
Placing a Call
The following describes how to place a call using the external telephone.
To place a call, the following two methods can be used:
z Dialing with the receiver lifted (off-hook dialing)
Off-hook Dialing
The following describes how to place a call with off-hook dialing.
Some touch-tone services may not be available even if you set your telephone to send
tones.
3 When the call is connected, start speaking.
4 When the call is finished, place the receiver back in the cradle.
Important Be sure that the receiver is placed properly in the cradle. Otherwise, the line remains "busy". 15
5 Select [Close].
On-hook Dialing
The following describes how to place a call with on-hook dialing. When placing a call,
we recommend that you turn the line monitor volume to "Loud".
The volume of the line monitor can be changed in the System Administration mode. For more
information on how to change the volume, refer to "Line Monitor Volume" (P.136). By factory default,
the volume is set to [Normal].
593
15 Appendix
5 After the call is finished, place the receiver back in the cradle.
Important Make sure that the receiver is placed properly in the cradle. Otherwise, the line remains
15
"busy".
594
Activity Report
Activity Report
Item Description
No. The serial numbers for transmissions is shown.
Doc. Job numbers that the machine automatically assigned to
documents when the documents were received.
Remote Station Information on recipient to which transmission is made is
recorded in the following order of priority.
Transmitting (speed dialing)
cRecipient
dRemote terminal name
eG3 ID (including spaces)
fTel. No.
gCommunication mode EC (or G3, SG3)
Transmitting (when all digits are dialed)
cRemote terminal name
dG3 ID (including spaces)
eTel. No.
fCommunication mode EC (or G3, SG3)
Receiving
cRemote terminal name
dG3 ID (including spaces)
eCommunication mode EC (or G3, SG3)
Note You can set the number of character digits displayed for
the recipient whether the first 40 digits or the last 40
digits. For details on setting up, see "Activity Report -
Recipient" (P.144). The factory default displays the first
40 digits.
Start Time The date and time that the communication began are shown.
In Batch Send, the start time of the transmission for each doc-
ument is recorded.
Duration The duration of the transmission is displayed. In Batch Send,
Appendix
595
15 Appendix
Item Description
Contents The information about the communication is indicated.
See the Note field at the bottom of the report for a list of
abbreviations and their definitions.
Transmitting
cRemote service dRedial eFolder XXX fBroadcast/Multi-
Poll gPolling hRelay Broadcast Assignment iFax forward-
ing box XXX
Receiving
cFolder XXX dPolling eReceiving line box XXX
Note XXX indicates the Folder number.
Status The result of the operation is indicated.
Completed .....The operation ended normally.
Busy...............The recipient is busy or did not answer.
Auto Send ......The document is being re-sent and the set re-
send times has not been exceeded.
Canceled........The communication was terminated.
Check Remote Station ...
An error caused by the recipient or the line
during communication.
Send Again ...
Document must be retransmitted.
Receive Again ...
Document must be received again.
Disconnected ...
Check that the line is properly connected.
XXX-XXX Error code
For more information on lines, refer to "2 Product Overview" >
"Machine Components" > "Telephone line connectors" in the User
Guide and for more information on XXX-XXX (error code), refer to
"Error Code" (P.418).
Total All pages received or sent are recorded.
Appendix
15
596
Installing the HDD Extension Kit (Optional)
This section describes how to install the HDD Extension Kit (optional) to the machine.
1 Switch off the power, and then switch off the main power.
For information on how to switch off the power and the main power, refer to "2 Product Overview" >
"Power Source" in the User Guide.
15
597
15 Appendix
15
598
Installing the Extension System Memory (2 GB) (Optional)
The machine comes with 1G system memory. If you want to increase the system
memory, replace the standard 1 GB memory card with the Extension System Memory
(2 GB) (optional) as the machine has one slot for installing a memory card.
This section describes how to install the Extension System Memory (2 GB) to the
machine.
1 Switch off the power, and then switch off the main power.
For information on how to switch off the power and the main power, refer to "2 Product Overview" >
"Power Source" in the User Guide.
Appendix
15
599
15 Appendix
15
600
Glossary
Glossary
Term Description
Border Limit One more sheet is used when the length of the transmitted
(Page split threshold value) document exceeds the length of paper installed on the
receiving terminal. A margin at the bottom of a received
document can be eliminated so that the data can be printed on
one page.
The amount of space that can be removed from the bottom of
a document is the border limit. When the border limit value is
small, the data is printed on the next page. But when it is large,
a larger space can be cut so that data can be printed on one
page.
Communication(s) A communications network that can offer voice data
(telephone), image data (fax), video data (videotex) and PC
data (PC communication service) over the same channel.
In this guide, it is mostly referred to as transmitting/receiving
images as well as speaking with a remote user.
Dial In this guide, it refers to entering a recipient's fax number.
The method of dialing provided by the machine include:
manual dialing using the numeric keypad, speed dialing, one
touch dialing, and using the Address Book, etc.
Dial Tone A tone generated from the telephone line. It indicates that you
are connected to the line.
ECM Error Correction Mode.
A type of G3 transmission. ECM transmission sends the
document image data in segments and retransmits segments
that the remote machine receives incorrectly.
"ECM" described on the [Activity Report] shows that the
communication was processed using ECM.
Fax Gateway Connects the Internet network to regular telephone lines,
enabling e-mail documents to be sent as fax documents to
regular fax machines.
Fax Server A feature that transfers image data received by the machine to
a Server Fax server and transfers image data received by a
Server Fax server to the machine via a network based on the
settings you made.
Using this feature enables you to manage multiple machines.
F Code A transmission method defined by Communications and
Appendix
601
15 Appendix
Term Description
G3 A facsimile communication system standardized by the
advisory committee for International Telecommunications
(CCITT, now the ITU-T).
Header A record of the sender. It is printed on the top edge of a
received document.
ICM Image Color Matching.
A color management software used with Windows 2000,
Windows XP, and Windows Server 2003. It corrects device-
dependent color differences to match the colors printed on
your output with the colors displayed on your screen.
Internet Fax Unlike a regular fax machine, Internet Fax uses corporate
networks or the Internet to send or receive e-mail (TIFF
attachments).
Line Monitor Allows you to audibly monitor a transmission through the
speaker after dialing and until you are connected.
Local Device This term refers to this machine. This is a general term for
terminals such as telephones, facsimile machines, personal
and computers.
Off-hook Dialing Dialing with the handset off the hook.
On-hook Dialing Dialing with the handset on the cradle.
Polling A feature that allows you to retrieve a document from a remote
machine.
Profile A protocol controlling image resolution, paper size, and other
attributes when sending or receiving faxes using Internet Fax
(Internet Fax). The profiles that can be used vary with the
Internet fax of the remote terminal. When specifying a profile,
check that it can be handled by the other party's Internet Fax-
enabled machine.
Recipient The person or terminal you send a document to. "Dialing"
indicates the operation of entering a recipient's telephone
number.
For Internet Fax (Internet Fax), this refers to the recipient's e-
mail address.
Remote Terminal A terminal with which you want to communicate. This is a
general term for terminals such as telephones, facsimile
machines and personal computers.
Appendix
Receiving Paper Size A feature that specifies the output paper size for received fax
documents. The specified paper size will be declared to
recipients from the sender.
Send Password This feature requires to enter an "S" and the ID of a remote
terminal after entering its fax number. This prevents
15 transmission errors.
Super G3 (SG3) A G3 communication system conforming to ITU V.34.
This system offers higher transmission speed (33.6 kbps) than
the normal G3 mode.
Transmission Interval The period between transmissions.
602
Index
Index
603
automatically printed reports/lists ......................105 Charge Rate Per Unit ........................................ 242
Charge/Private Print Settings ............................ 250
B Check Folder Passcode .................................... 219
checking paper tray status .................................. 97
Back Cover ........................................................163 cleaning the machine .......................................... 81
Background Pattern (Watermark) ......................145 coding method ................................................... 514
Background Suppression ...........................160, 193 Color Balance - Yellow/Magenta/Cyan/Black .... 160
Background Suppression (Black Copy) .............142 color capability ................................................... 508
Background Suppression (Color Copy) .............142 Color Scanning .................................................. 193
Background Suppression (Photo & Text) ..........164 Color Shift .......................................................... 161
Background Suppression (Scan Jobs) ..............142 Color Space ............................................... 193, 197
Background Suppression Level .........................197 Common Service Settings ................................. 132
Background Suppression Level (Text) ...............164 Company Logo .................................................. 207
Banner Sheet .....................................................190 Configuration Report ..................... 98, 99, 100, 101
Banner Sheet Offset ..........................................190 Confirmation Options ......................................... 200
Banner Sheet Tray .............................................190 Connect with Accounting/Billing Device ............ 243
Base Tone .........................................................135 Connection Interval ........................................... 133
Batch Send ........................................................203 connectivity ........................................ 511, 512, 514
Bates Stamp ......................................................163 Connectivity & Network Setup ........................... 167
Billing - Day Time ...............................................233 consumables ....................................................... 54
Billing - Midnight ................................................233 consumables status notice (by e-mail) .............. 282
Billing - Night Time .............................................233 continuous copy ................................................ 509
Billing Data List ..................................................102 continuous copy speed ...................................... 509
Billing Information .............................................. 112 continuous print speed ...................................... 510
Block Inbound Faxes .........................................205 Contrast ..................................................... 160, 193
Block Unbound Fax Numbers ............................205 Control Panel Alert Tone ................................... 135
Bonjour ..............................................................169 Control Panel Select Tone ................................ 135
booklet finishing .................................................516 Convert Custom Size to Standard Size ............. 213
Booklet Maker Unit for Finisher-B1 ....................520 Copy Control ..................................................... 164
Booklet Offset ....................................................150 Copy Defaults .................................................... 159
Border Limit .......................................................203 Copy Management Expansion Kit ..................... 521
Broadcast Checkbox on 1st Tab ........................202 Copy Output ...................................................... 162
Broadcast Report ...............................................105 Copy Reports ...................................................... 98
Broadcast Starting Rate .....................................208 Copy Service Settings ....................................... 158
Broadcast/Multi-Poll Report ...............................143 Copy Tab - Features Allocation ......................... 158
copying a job flow sheet .................................... 227
C Cover Page ....................................................... 232
Index
604
Index
creating a job flow ............................................. 222 Display Consumables Screen ........................... 154
Creating Fax Group Recipients ......................... 234 document size ................................................... 514
Current System Software .................................... 95 DocuWorks signature ........................................ 335
Custom Buttons 1 to 3 ...................................... 136 Domain Filter List ....................................... 100, 102
Custom Colors .................................................. 166 Domain Filtering ................................................ 185
Custom Item ...................................................... 230 Domain Name .................................................... 174
Custom Paper Name/Color ............................... 138 drum cartridge ............................................... 54, 61
Custom Watermark 1 to 3 (Watermark) ............ 146 Dual Color - Non-target Area Color ................... 160
Customize Paper Supply Screen ...................... 138 Dual Color - Source Color ................................. 160
Customize User Prompts .................................. 241 Dual Color - Target Area Color .......................... 160
duplex automatic document feeder ................... 515
D Duplex Output Unit ............................................ 515
Delivery Confirmation Method ........................... 208 Energy Saver Timers ......................................... 134
Delivery Receipts/Read Receipts ..................... 201 entering System Administration mode ............... 116
Density (Watermark) ......................................... 146 entering text ......................................................... 30
Device Access .................................................. 247 Envelope Tray ............................................. 43, 522
dial type ............................................................. 207 error code .......................................................... 418
Digital Signature ................................................ 331 Error History Report ..................................... 98, 110
dimensions ........................................................ 509 ESC/P Form Memory ........................................ 186
dimensions/weight .................................... 515, 516 ESC/P Logical Printers List ................................. 99
Direct Fax .......................................................... 205 ESC/P Settings List ............................................. 99
605
ESC/P-K emulation ............................................523 Folder Name ...................................................... 219
Ethernet II ..........................................................265 Folder Report ............................................ 105, 143
Ethernet Rated Speed .......................................171 Folder Selector List ........................................... 101
EtherTalk ...........................................................279 Folder Selector Setup ................................ 204, 205
Expiration Date for Files in Folder .....................216 Folder Service Settings ..................................... 213
extended printable area .....................................517 Font Color (Watermark) ..................................... 145
Extension System Memory (2 GB) ....................520 Font List ............................................................. 100
extension tray ......................................................45 Font Size (Watermark) ...................................... 145
Extra Center Tray ..............................................150 fonts ................................................................... 511
Force Watermark - Client Print .......................... 146
F Force Watermark - Copy ................................... 146
Force Watermark - Media Print ......................... 146
F Code ...............................................................232 Force Watermark - Print Stored File .................. 146
Failed Access Log .............................................249 Front Cover ....................................................... 163
Fault Tone ..........................................................135 FTP .................................................................... 294
Faults ................................................................. 110 FTP Client ................................................. 169, 300
Fax Billing Data ..................................................242 FTP client port ................................................... 295
Fax Comments List ............................................102 fuser unit ........................................................ 54, 71
Fax Control ........................................................201
Fax Data in Folder Priority .................................205 G
Fax Defaults .......................................................200
Fax Extension Board Kit 2 .................................521 G3 Line - Dial Type ........................................... 207
Fax Kit 2 .............................................................521 G3 Line - Fax ID ................................................ 207
Fax Number .......................................................231 G3 Line - Line Type ........................................... 207
Fax Received Options .......................................205 General Shared Folder ...................................... 353
Fax Receiving Mode ..................................109, 203 Generation of URL Link ..................................... 197
Fax Reports .......................................................101 Given Name ...................................................... 230
Fax Screen Default ............................................199 Guest User ........................................................ 249
Fax Service ........................................................149
Fax Service Settings ..........................................199 H
Fax Tab - 2nd Column .......................................199
Fax Transfer from Address Book .......................209 halftone/printable colors .................................... 508
Fax Transfer Maximum Data Size .....................209 handling paper ..................................................... 40
Fax Transfer Resolution ....................................214 hard clip area ..................................................... 556
Feature Access ..................................................237 HDD ................................................................... 508
feeding speed ....................................................515 HDD Extension Kit ............................................. 520
File Format .........................................................193 hole punch waste container ................................. 68
Index
File Transfer Report - Fax Server ......................106 Host Name ........................................................ 174
Files Retrieved By Client ...................................213 HP-GL/2 Auto Layout Memory .......................... 186
Fine-tune 100% .................................................164 HP-GL/2 Logical Printers List ............................ 100
Finisher Adjustment ...........................................144 HP-GL/2 Palette List .......................................... 100
Finisher-A1 ........................................................520 HP-GL/2 Settings List ........................................ 100
Finisher-B1 ........................................................520 HP-GL2 emulation ............................................. 548
first copy output time ..........................................508 HTTP ................................................................. 257
First Tab - Scan .................................................192 HTTP communications ...................................... 326
Folder List ..........................................................103 HTTP Proxy Server ........................................... 174
606
Index
607
Link Job Flow Sheet to Folder ...........................219 Mask User ID (***) ..................................... 241, 249
linking job flow sheets to folders ........................354 Maximum Address Entries ................................ 210
loading envelopes in the Envelope Tray ..............43 Maximum Data Size per E-mail ......................... 211
loading paper .......................................................42 maximum fill line ............................................ 43, 44
loading paper in Tray 5 ........................................44 Maximum Image Size ........................................ 232
loading paper in Trays 1 to 4 ...............................42 Maximum Login Attempts by
local access .......................................................247 System Administrator ........................................ 250
Local Accounting .......................................240, 345 Maximum Number of Sets ................................. 165
local machine authentication .............................363 Maximum Passcode Length for Stored Jobs ..... 217
Local Name ........................................................207 Maximum Split Count ........................................ 211
Local Terminal Information ................................206 Maximum Stored Pages ............ 164, 196, 198, 204
local user ...........................................................342 Maximum Total Data Size ................................. 211
Login Credential to Access Destination .............195 Media Print Service Settings ............................. 215
Login to Local Accounts .............................344, 363 media print trouble ..................................... 416, 417
Login to Remote Accounts .........................344, 363 memory ............................................................. 508
Login Type .........................................................246 Memory Card Reader ........................................ 521
login user ...........................................................342 Memory Full Procedure ..................... 164, 196, 204
Logout Confirmation Screen ..............................249 messages .......................................................... 418
Low Power mode .................................................19 Microsoft Network .............................................. 275
Low Toner Alert Tone ........................................135 Millimeters/Inches .............................................. 153
LPD port .....................................................269, 273 Minimum Passcode Length ............................... 250
LPD Print Queue ................................................191 Mixed Sized Originals ........................ 161, 194, 200
Mixed Sized Originals - 2 Sided Copy ............... 164
M Mixed Sized Originals Scan Mode .................... 204
Multi-language Font Kit ..................................... 521
Machine Clock/Timers .......................................132 Multi-poll Report ................................................ 106
Machine Configuration .........................................96
Machine Information ............................................95 N
Machine Name ...................................................174
Machine Password ............................................207 Name ................................................................. 229
Machine Ready Tone .........................................135 NetWare ............................................................ 168
Machine Status ....................................................94 NetWare port ..................................................... 272
machine trouble .................................................375 Network Accounting .................................. 240, 345
machine weight ..................................................509 Network Accounting Kit ..................................... 521
machines E-mail address ..................................174 Network Scanning ..................................... 290, 299
Macintosh ..........................................................266 network-related problems .................................. 402
Maintenance ......................................................144 notes and restrictions ........................................ 566
Index
608
Index
Offset Stacking .......................................... 149, 150 Paper Type Priority ............................................ 139
One-touch Buttons ............................................ 136 paper weight ...................................................... 515
on-hook dialing .................................................. 593 Passcode ........................................................... 237
operating system ........................................511, 514 Passcode Entry from Control Panel .................. 250
Operation of Up/Down Buttons ......................... 154 Passcode Policy ................................................ 250
Optimize PDF For Fast Web View .................... 193 Password ........................................................... 231
optional components ......................................... 520 PCL emulation ................................................... 540
Original Orientation ................................... 162, 194 PCL Font List ..................................................... 100
original paper size ..............................508, 511, 515 PCL Macro List .................................................... 99
Original Size Defaults ....................... 165, 195, 206 PCL Settings List ................................................. 99
Original Type ..................................... 160, 193, 200 PDF Direct Print ................................................. 538
Original Type - Auto (Black & White) ................ 160 PDF Settings List ................................................. 99
Original Type - Auto (Non-Black & White) ........ 160 PDF signature .................................................... 335
Original Type - See-Through Paper .................. 165 PDF/DocuWorks/XPS Signature Settings ......... 182
Out of Paper Warning Tone .............................. 135 PDL .................................................................... 510
Outgoing/Incoming E-mail Settings ................... 175 periodical replacement parts ............................... 54
Output Color ...................................................... 159 Personal Folder ................................................. 353
Output Color Recognition .................................. 142 Personal Job Flow Sheet ................................... 352
Output Destination ............................................ 162 Photo & Text Recognition .................................. 141
Output Destination for E-mail ............................ 184 Photo & Text/Printed Original ............................ 165
output format ..................................................... 514 Photo Reproduction Level ................................. 142
output paper size .............................................. 508 Photos - Paper Supply ....................................... 215
output paper weight .......................................... 508 PJL Output Command Control .......................... 251
Output Size Defaults ......................................... 196 PJL Receive Command Control ........................ 251
output tray capacity ........................................... 509 Polled Documents - Auto Delete ....................... 202
Overwrite Hard Disk .................................. 106, 253 POP3 ......................................................... 287, 315
POP3 Server Settings ....................................... 175
P Port 9100 ........................................................... 169
Port 9100 port .................................................... 269
Page Numbers .................................................. 163 Port Number ...................................................... 231
Pages per Side ................................................. 162 Port Settings ...................................................... 167
paper color ........................................................ 138 PostScript Default Color .................................... 190
paper guide ......................................................... 45 PostScript Font Absence ................................... 191
paper jams ........................................................ 493 PostScript Font List ........................................... 100
paper size ......................................................... 138 PostScript Font Substitution .............................. 191
Paper Size Settings .......................................... 150 PostScript Logical Printers List ............................ 99
paper size/paper weight ............................ 515, 516 PostScript Memory ............................................ 186
Index
609
Print Error Notification E-mail ............................210 Receiving Buffer - Port 9100 ............................. 188
Print Job Confirmation Screen ...........................216 Receiving Buffer - SMB ..................................... 187
Print Login Name on PDF Files .........................198 Receiving Buffer - USB ..................................... 187
Print Mode .........................................................106 Receiving Paper Size ........................................ 203
Print Order for All Selected Files .......................217 receiving protocol ...................................... 287, 315
Print Position (Print UUID) .................................148 Reconfirm E-mail Recipient ............................... 137
Print Position (Side2) (Print UUID) ....................148 Reconfirm Fax/Internet Fax Recipient ............... 137
Print Position Adjustment (Print UUID) ..............148 recording paper size .......................................... 513
Print Reports Button ..........................................143 Reduce 8.5 x 11" Original to A4 ........................ 204
Print Service Settings ........................................186 Reduce/Enlarge ................................................. 159
Print this Sample List (Watermark) ....................146 Reduce/Enlarge Presets ................... 166, 196, 206
Print Universal Unique ID ..................................148 reduction/enlargement ....................................... 508
Print User ID ......................................................190 Re-enter Broadcast Recipients ......................... 201
printable area .............................................517, 557 Re-enter Group Recipients ................................ 201
Printer Lockout ...................................................133 Re-enter Recipients ........................................... 201
Printer Reports .....................................................98 Re-enter Speed Dial Recipients ........................ 201
printing a report/list ........................................89, 97 Relay Broadcast ................................................ 233
printing resolution ......................................508, 510 remote accounting ............................................. 345
problem solving ..................................................373 remote authentication ........................................ 363
profile .................................................................514 Remote Authentication/Directory Service .......... 176
Profile for Broadcast Job ...................................208 Remote Folder ................................................... 232
Programming .....................................................107 replacing 2nd BTR Unit ....................................... 77
protocol ......................................................510, 514 replacing drum cartridges .................................... 61
Protocol Settings ................................................171 replacing fuser unit .............................................. 71
Protocol to Receive E-mail ................................184 replacing IBT Unit ................................................ 72
proxy server .......................................................174 replacing stamp ................................................... 69
Proxy Server Settings ........................................174 replacing staple cartridge ........................ 65, 66, 68
Proxy Server Setup ............................................174 replacing toner cartridges .................................... 56
Pseudo-Photo Gradation Mode .........................204 replacing waste toner container .......................... 58
punch .................................................................516 Reports .............................................................. 143
Reset Account ................................................... 238
Q Reset Total Impressions .................................... 238
Reset User Accounts ......................................... 239
Quality/File Size .................................................194 resetting the counter for the 2nd BTR Unit .......... 79
Quality/File Size for Retrieval ............................213 resetting the counter for the IBT Unit .................. 76
Quantity Display .................................................165 Resolution ......................................... 194, 200, 232
Response to Read Receipts .............................. 210
Index
610
Index
Searchable PDF Kit .......................................... 520 Split Send Method ............................................. 211
Searchable Text ................................................ 194 SSL/TLS Settings .............................................. 181
Security Settings ............................................... 181 stacker capacity ......................................... 515, 516
semi standard paper ........................................... 34 Stamp ................................................................ 200
send document size .......................................... 513 Stamp Kit ........................................................... 521
Send E-Mail ...................................................... 314 Stamp Replacement Kit ....................................... 54
Send E-mail ...................................................... 169 standard paper .................................................... 33
Sender ID .......................................................... 202 standard printable area ...................................... 517
Separators - Default Separator Tray ................. 163 Standard Size Threshold Value ......................... 213
611
staple .........................................................515, 516 Time Zone ......................................................... 134
staple cartridge ........................................65, 66, 68 toner cartridge ............................................... 54, 56
staple cartridge for Booklet Maker Unit Tools menu list .................................................. 120
for Finisher-B1 .....................................................54 Track Print Jobs ................................................ 243
staple cartridge for Finisher-A1/B1 ......................54 Track Print Jobs with Add-On Module ............... 243
staple jam ..................................................504, 505 Track Scan/Fax Jobs ......................................... 243
stapler faults ......................................................503 Transfer Protocol ....................................... 195, 230
Starting Rate ..............................................200, 231 Transmission Header Text ................................ 200
STATIC ..............................................................172 Transmission Header Text - Fax Transfer ......... 209
Store & Send Link ..............................................282 Transmission Header Text - Polling .................. 202
Store & Send Link - E-mail Subject ...................194 Transmission Interval ........................................ 202
Store & Send Link - Maximum File Size ............198 transmission mode ............................................ 513
Store to Folder ...................................................512 Transmission Report ......................................... 105
Store to USB ......................................................290 Transmission Report - Job Deleted ................... 143
Store User Details ..............................................242 Transmission Report - Job Undelivered .... 105, 143
Store/Delete Programming ................................108 transmission resolution ...................................... 514
Stored File List .....................................................98 Transmission Screen ......................................... 199
Stored File Settings ...........................................216 transmission speed ........................................... 514
Stored Job Expiration Date ................................216 transmission time .............................................. 513
Stored Programming Complete Tone ................136 Tray 1 Configuration .......................................... 153
Stored Programming Tone ................................136 Tray 5 - Paper Size Defaults ............................. 139
storing paper ........................................................40 tray capacity ...................................................... 516
Substitute Tray ...................................................188 trouble during copying ....................................... 386
Supplies ............................................................. 111 trouble during faxing .......................................... 393
supported frame types .......................................265 trouble during printing ........................................ 390
supported interfaces ..........................................265 trouble during scanning ..................................... 397
Surname ............................................................230 troubleshooting .................................................. 374
System Administrator Settings ...........................245
System Administrators Login ID ........................245 U
System Administrators Meter (Copy Jobs) .......240
System Administrators Passcode .....................245 unable to copy ................................................... 386
unable to print .................................................... 390
T unable to receive a fax ...................................... 395
unable to send a fax .......................................... 393
TC/SC Additional Fonts Kit ................................522 Uncollated - Separators Tray ............................ 162
TCP/IP ...............................................................269 unit (millimeters/inches) ..................................... 153
TCP/IP - IP Mode ...............................................171 UNIX .................................................................. 266
Index
612
Index
613
DocuCentre-IV C2260
Administrator Guide
ME4629E2-1 (Edition 2)
November 2009
Fuji Xerox Co., Ltd. Copyright 2009 by Fuji Xerox Co., Ltd.