Research and Written Report: TASK 2: BSBMGT517 Manage Operational Plan

TASK 2: BSBMGT517 Manage operational plan
VIOLETA HOYOS
Research and written report
INTRODUCTION:
Every transformation requires resources. As BBQfun plans to transform its business
from physical stores to online store for which the organization needs both physical
and human resources.
Physical sourcing
Organization requirement
As an external consultant，I consulted with the BBQfun management regarding their
physical sourcing needs . Along with delivery vans and forklifts, the firm requires
needs to develop its website for which they need to appoint external IT firms.
Steps in physical sourcing

 Requisition
To purchase any sort of physical resources for operational purpose, the Operational
General Manager(OGM) shall file a requisition slip.
 Approval
The CEO has the sole authority to approve the requisition raised by the OGM.
 Price quotations
As soon as the purchase requisition is approved, the organization will solicit price
quotation from the listed suppliers.
 Purchase order
In selecting the suppliers whom the purchase order will be given, the management
will consider both price and quality.
 Payment
As soon as physical resources are received, the organization will CFO will give final
approval in expenditure approval form.
Strategies for human sourcing
All sorts of human must be within the budget. For every position, the organization
shall prefer internal candidates to external candidates.
Protection of IP assets
Employees are integral part of the organization. In the course of running the business,
they find access to the trade secrets and confidential information of the business. To
protect the IP’s of BBQfun, the organization will use nondisclosure agreement. Every
employee must sign the nondisclosure agreement before they start working for
BBQfun.
2.
A.Evaluation
Candidate- Marketing manager
Questions Ideal answer Number of possible Score
contains points
1.How many stores An explanation of Has the rich work 3
do you coordinate? achievement and experience.
experience.
2.How would you A detail overview Teamwork 4
plan to position of the positive Organization
BBQ fun for its sides of the culture
e-commerce organization. Task design.
strategy in the
market?
3.what is your Highlight the Organizational 3
opinion of the importance of
organization team spirit.
increase its profit
by 20%?
Total: 10
Human sourcing
Organizational requirements
To implement the e-commerce strategy, the organization needs 4 online staffs, 4
warehouse staffs and 6delivery drivers.
Step in human sourcing

1. Requisition
The HR manager will file a requisition form for human resources with
consultation with the managers.
2. Approval
The OGM has the sole authority to approve the requisition form raised by the HR
manager.
3. Advertisements
For external candidates, the organization shall advertise in the newspaper and
organizational website.
4. Selection test
The organization will arrange a combination of written and interview test to find to
out the best person for a particular position.
5. Appointment
Based on the result of selection test, the organization shall appoint the candidate
who scored highest on both the test.
6. Orientation and training
The organization will provide formal orientation and training to the selected
persons so that they can adapt to the new environment quickly.
Protection of IP assets
Employees are integral part of the organization. In the course of running the business,
they find access to the trade secrets and confidential information of the business. To
protect the IP’s of BBQfun, the organization will use nondisclosure agreement and
noncompete agreement .Every employee must sign the nondisclosure agreement
noncompete agreement before they start working for BBQfun.
Interview plan of potential candidates
Planning aspect Description Time
1. Type of interview Job interview 01/8/2017

2.Objectives To find out the best person
for the sales
representative position
3.Approach and style The interview board
consist of the CEO, the
OGM and the HR
manager.They will fixed a
combination of situational,
behavioral and job
knowledge questions
which are written down
ahead of time.
4.Schedule 5 minute for each
candidates starting from
11.00 AM on 1
August,2014.
5. Topices and question 1. What do you prefer
working alone or working
with groups?
2.Why did you choose this
line of work?
3.What did you enjoy most
about your last job?
4.Why should we be hiring
you?
5. What do you expect
from this employer?
6.what are the two things
you plan to do for this
organization?
Role play
Candidate-1
Interviewee: May I come in?
Me: Yes, please take your seat.
Interviewee: Thanks
Interviewer: You applied for the sales representative position. Why did you choose
with this line of work?
Interviewee: I had my diploma in marketing. I think the position I applied for will give
me the opportunity to use my knowledge and skills from the page of book into
reality.
Interviewer: What did you enjoy most about your last job?
Interviewee: In my last organization, tasks were designed around group. I enjoy

working in a team. The organization structure allowed me to work in a team with
people from diversified background.
Interviewer: Why should we be hiring you?
Interviewee: I had relevant working experience which would allow me to contribute

positively the objectives of the organization. Previously, i never failed to meet my
sales target which I think I would be able to retain in this organization.
Interviewer: Thanks. You may go.
Interviewee: pleasure.
Candidate 2
Interviewee: May I come in?
Interviewer: Please come in and take your seat
Interviewee: Thanks
Interviewee: What do you prefer working alone or working with groups?
Interviewee: I prefer working alone.
Interviewer: What are the two things you plan to do for this organization?
Interviewee: First of all, I would like to increase the sales of my working territory
beyond organizational territory. Secondly, I would conduct a market research on
consumers’ behavior towards our products which will allow me to position our
product align with customers’ needs and demands.
Interviewer: What do you expect from this employer?
Interviewee: I expect that BBQfun will allow me flexible working time so that i can
maintain work life balance.
Interviewer: OK thanks.
Interviewee: Pleasure.
Evaluation
For Candidate 1
Candidate 1
Question Ideal answer Number of possible Score
contains points
1. Why did you An explanation of Background 4
choose this line of the reasons of why personal interest
work the candidate has Experience
chosen this career.
2.What did you A detail overview Teamwork 3
enjoy most about of the positive Organization
your last job? sides of the culture
organization. Task design
3.Why should we A highlight of the Success story 3
be hiring you? candidate’s ability Experience
to make the Ability to make
difference. difference
Total : 10
For Candidate 2
Candidate- 2
Question Ideal answer Number possible score
contains points
1.What do you An explanation of Working alone 2
prefer working best working Working in group
alone or working approach for a
with groups? particular job.
2.What are the two An overview of Plan of the work 3
things you plan to how the candidate activities
do for this can make a change Implmentation of
organization? in the firm if the plan
recruited.
3.What do you A discussion of the Teamwork 3
expect from this positive sides of Organizational
employer? the prospective environment pay
employer? and performance
Total : 8
Conclusion:
From the evaluation and assessment of interview of the two candidates, it is clear
that candidate 1 (10) has scored higher that candidate 2 (8). Hence, candidate 1
should be hired for the sales representative position.

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TASK 2: BSBMGT517 Manage operational plan

Research and written report

Steps in physical sourcing

Strategies for human sourcing

Step in human sourcing

Interview plan of potential candidates

Planning aspect Description Time

1. Type of interview Job interview 01/8/2017

Me: Yes, please take your seat.

Interviewee: In my last organization, tasks were designed around group. I enjoy

Interviewer: Why should we be hiring you?

Interviewee: I had relevant working experience which would allow me to contribute

Interviewer: Thanks. You may go.

Interviewer: Please come in and take your seat

Interviewee: What do you prefer working alone or working with groups?

Interviewee: I prefer working alone.

Interviewer: What do you expect from this employer?

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