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    Intercultural Communication: Communicating With People Having Different Cultural Backgrounds

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    Lady AnnE
    Intercultural communication involves communication between people from different cultural backgrounds. It describes the processes and problems that arise in organizations and social contexts with individuals from diverse religious, social, ethnic, and educational backgrounds. Understanding different cultural perspectives is important for developing caring and ethical business leaders, especially as workplaces and interactions globally become more diverse. Effective intercultural communication requires cultural awareness, avoiding ethnocentrism and stereotyping, clear messaging, and overcoming barriers like biases, perceptions, and conflicting beliefs or values through cooperation and intercultural competence.

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    Intercultural Communication: Communicating With People Having Different Cultural Backgrounds

    Uploaded by

    Lady AnnE
    52 views14 pages
    Intercultural communication involves communication between people from different cultural backgrounds. It describes the processes and problems that arise in organizations and social contexts with individuals from diverse religious, social, ethnic, and educational backgrounds. Understanding different cultural perspectives is important for developing caring and ethical business leaders, especially as workplaces and interactions globally become more diverse. Effective intercultural communication requires cultural awareness, avoiding ethnocentrism and stereotyping, clear messaging, and overcoming barriers like biases, perceptions, and conflicting beliefs or values through cooperation and intercultural competence.

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    Interculturalcommunication

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    Intercultural communication involves communication between people from different cultural backgrounds. It describes the processes and problems that arise in organizations and social contexts with individuals from diverse religious, social, ethnic, and educational backgrounds. Understanding different cultural perspectives is important for developing caring and ethical business leaders, especially as workplaces and interactions globally become more diverse. Effective intercultural communication requires cultural awareness, avoiding ethnocentrism and stereotyping, clear messaging, and overcoming barriers like biases, perceptions, and conflicting beliefs or values through cooperation and intercultural competence.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    52 views14 pages

    Intercultural Communication: Communicating With People Having Different Cultural Backgrounds

    Uploaded by

    Lady AnnE
    Intercultural communication involves communication between people from different cultural backgrounds. It describes the processes and problems that arise in organizations and social contexts with individuals from diverse religious, social, ethnic, and educational backgrounds. Understanding different cultural perspectives is important for developing caring and ethical business leaders, especially as workplaces and interactions globally become more diverse. Effective intercultural communication requires cultural awareness, avoiding ethnocentrism and stereotyping, clear messaging, and overcoming barriers like biases, perceptions, and conflicting beliefs or values through cooperation and intercultural competence.

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    Intercultural Communication

    Communicating with people having different cultural backgrounds


    Intercultural Communication
    • The communication between (at least) two people from different cultures

    • It is used to describe the wide range of communication processes and


    problems that naturally appear within an organization or social context
    made up of individuals from different religious, social, ethnic, and
    educational backgrounds.
    Intercultural Communication

    • Sometimes used synonymously with cross-cultural communication

    • It seeks to understand how people from different countries


    and cultures act, communicate, and perceive the world around them.
    Sender considering the cultural
    background of receiver

    MESSAGE
    Receiver considering the
    cultural background of
    sender
    Encoding
    MESSAGE CHANNEL
    MESSAGE
    Decoding
    MESSAGE

    Context
    Relevance of studying intercultural communication
    • Increasing interaction between people due
    to globalization

    • Increasing diversity in workplaces

    • Increasing need to develop caring,


    responsible and ethical business leaders
    Culture
    • Culture refers to the cumulative deposit of knowledge, experience, beliefs,
    values, attitudes, meanings, hierarchies, religion, notions of time, roles,
    spatial relations, concepts of the universe, and material objects and
    possessions acquired by a group of people in the course of generations
    through individual and group striving.
    Culture
    • Culture is the systems of knowledge shared by a relatively large group of
    people.

    Culture is communication,
    communication is culture.
    Fundamental Characteristics of Culture
    Shapes attitude and Prescribes
    Learned behavior
    It is not biological. We learn
    it unconsciously. Culture shapes one’s attitude towards people. We are more
    likely to think and behave in certain ways.

    Shared Dynamic Plural


    Since we share culture with Cultures interact and
    It has several diverse
    other people, we can act in change. One culture can be
    elements.
    socially appropriate ways. affected by another culture.
    Things to remember!
    • Develop a sense of cultural awareness Believing that an
    individual’s own
    • Do not be ethnocentric
    cultural group is
    • Listen genuinely when others speak superior
    Things to remember!
    • Do not switch to your own language while in the presence of others who do
    not speak it.

    • Take responsibility for the communication (e.g., if miscommunication


    happens, it is not always the other person’s fault).

    • Do not STEREOTYPE.
    Significance of Intercultural Communication
    • Helps you respect people as part of a group and as individuals

    • Knowing that it is not about interaction between national cultures only

    • Helps you deliver your messages clearly, appropriately and persuasively

    • Enables you, as a business leader, to contribute to a just and equitable


    world
    Strategies for communicating across cultures

    • Maintain formality
    • Show respect
    • Communicate clearly
    Language
    Culture
    Conflict

    Perceptions

    Barriers in
    intercultural
    communication
    Beliefs Personal Values

    Discrimination Stereotypes

    Bias Prejudice
    Overcoming the barriers
    • Increase flexibility and cooperation
    • Increase intercultural communication competence
    • Understand national cultures with notice of individual differences and
    personal multiple identities
    • Apply effective communication skills (i.e., active listening, inquiry,
    advocacy and reflection).

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