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    Sales Processes (BBC) ..

    Uploaded by

    Mav RONAK
    This document provides an overview of sales policies and processes for a bearing company. It includes sections on induction for new employees which covers introductions, company information, manuals, work policies, roles and targets. It also outlines company rules and performance reviews. The document then describes the telemarketing process and follow-up processes for inquiries, including collecting client data, approaching clients, negotiations, closing deals, and providing feedback. It also includes a table listing bearing makes handled by the company along with their origins and available discounts.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Sales Processes (BBC) ..

    Uploaded by

    Mav RONAK
    145 views6 pages
    This document provides an overview of sales policies and processes for a bearing company. It includes sections on induction for new employees which covers introductions, company information, manuals, work policies, roles and targets. It also outlines company rules and performance reviews. The document then describes the telemarketing process and follow-up processes for inquiries, including collecting client data, approaching clients, negotiations, closing deals, and providing feedback. It also includes a table listing bearing makes handled by the company along with their origins and available discounts.

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    Sales_Processes_(_BBC)..

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    This document provides an overview of sales policies and processes for a bearing company. It includes sections on induction for new employees which covers introductions, company information, manuals, work policies, roles and targets. It also outlines company rules and performance reviews. The document then describes the telemarketing process and follow-up processes for inquiries, including collecting client data, approaching clients, negotiations, closing deals, and providing feedback. It also includes a table listing bearing makes handled by the company along with their origins and available discounts.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    145 views6 pages

    Sales Processes (BBC) ..

    Uploaded by

    Mav RONAK
    This document provides an overview of sales policies and processes for a bearing company. It includes sections on induction for new employees which covers introductions, company information, manuals, work policies, roles and targets. It also outlines company rules and performance reviews. The document then describes the telemarketing process and follow-up processes for inquiries, including collecting client data, approaching clients, negotiations, closing deals, and providing feedback. It also includes a table listing bearing makes handled by the company along with their origins and available discounts.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    You are on page 1of 6

    Sales Policy &

    Process
    This Document is
    only for new comers
    of company for
    introduction, basic
    information about
    our work, rules &
    responsibility of IBI
    & BBC
    International bearing Industries / Bearing
    Business Company

    Sales
    Sales Policy
    Processes

    Sales Policy

    Meet and Role and Company


    Greet Target Rules

    Introduction Performance
    Work Policies
    to team Level

    Company Give Company Review and


    Intraduction Manual feedback

    Sales Processes

    Quotation
    Inquiry
    Convert to
    Tele Order
    Marketing
    Order Dispatch
    Sales Policy
    Induction
     Meet and Greet

     Introduction to team
    Name and post
     Company Introduction
     Company Name/ Location -
    International Bearing Industries
    &
    Bearing Business Company

     Branch/Location -
    International Bearing Industries – Ghatkopar, Mumbai
    Bearing Business Company - Goregaon, Mumbai

     Warehouse Location-
    IBI – Masjid Bander
    BBC – Masjid Bander

     No. of year of experience of our company-


    IBI & BBC – 30 Years

     MD Name-
    IBI – Paras shah
    BBC – Saroj

     Business Development Manager Name-


    IBI – Devarsh Shah
    BBC –

     Sister company name-


    Vidhisha Paper Mills Pvt. Ltd – Valsad
    Escort Bearings Pvt. Ltd – Vapi

     No of staff – 50 Person

     Core Values

     Give company’s manual

     Work Policies
     Pan India
     Supply in only standard makes
    SKF, IKO, NACHI, NTN, KOYO, ZKL, URB, NSK-RHP, TIMKIN, FAG, USAE
     Authorised importer for SKF, FAG
     Other than bearing we are dealing Hardware item
    Plummer Block, Locating Ring, Hydraulic Nuts & Pumps, Oil Seal, Sleeve, Seal
     Technical service provides
     Transport free of cost
     Same day dispatch
     Provide Testimonial’s of National & International Client
     Test Certificate

     Role and Target


    Role
     Call Purchasers (Authorised Person)
     Product information
     Services
     Take Inquiry
     Take Order

    Target
     Daily 70 calls
     Daily 30 email id
     10 Inquiry
     5 orders
     Daily Achievement
     Date Of Birth
     Read News Daily
     Make Burger
     Introduction To New client

     Company rules
     Discipline
     Personal gadgets and devices not allowed in work area
     If the company’s gadget is damaged, a penalty has to be paid
     No food packets allowed
     Gossip with other staff at office time is not allowed
     Proper CRM entry
     1 Month timing period
     Not allow to discuss company information with another person
     Dress Code (Dress / formal Shirt)
     After 3 months of create any company if you are not able to build good business relation that
    company with be assign to another candidate.
     Without website do not follow any client
     Payment term are first time advance & after 2 to 3 month ( for mor then 3 month concern with
    Devarsh Sir )
     For any issues or problem concern only with Devarsh Sir
     After order compulsory attend client calls

     Performance Level
     Review and feedback
    Tele Marketing Process
     Collect Data
     Check Website (Company Name , Product , Office’s , Plant’s , Client’s )

    Approach
     Give company introduction
     Confirm Make
     Current vendor
     Tell them our services
     Ask about company Consumption
     Ask payment term
     Take WhatsApp Number & E – Mail
     Ask about finalizer (who have authorization)
     Send introduction mail and take confirmation on same day
     Ask about inquiry
     As per consumption take follow-ups
    Negotiation
    1. Follow – up properly
    2. Understand client need’s
    3. Solve negotiation’s & problems
    4. Get inquiry

    Closing
     Take inquiry via Mail or WhatsApp (Verbally not allowed)
     Send inquiry to Devarsh & Urvashi Ma’am Both
     For quotation concern with Urvashi
     After Approval take order updates
     For order ask to Deavrsh sir
     After Client getting material get feedback of client & take another enquiry

    After Inquiry Processes


    Handle By Inquiry Company Make Quotati Approval Convert to Feed
    Date Name on Date Date Order Date Back
    Make Information

    Make Origon Discount


    SKF Germany 35%
    IKO Japan Price list not
    available
    Nachi Japan 48%
    NTN Japan 47%
    Koyo Japan 35%
    ZKL Europe 45%
    URB Romania Price list not
    available
    NSK- RHP Japan Price list not
    available
    Timken USA Price list not
    available
    FAG Germany 45%

    Hello sir,

    Good morning sir, I am ____________. From bearing business company / International


    Bearing Company, sir please transfer my call in purchase department. (connect kane ke baad sure
    karna hai ki purchase me hi baat ho rahi hai na. )

    Hello sir, good afternoon sir, how are You? I am _____________ from Singapore based
    bearing business company / International bearing Industries. Pahele hum Singapore se hi operate
    karte the lekin ab hum india se bhi operate karte hai. Maine apki website refer ki. Aap machinery
    manufacture karte hon a sir to apko bearing regular use hoti hogi na sir?

    We are authorised importer or dealing in standard makes. Bearings ke alava ham plummer
    block, locationg ring , oil seal , hydraulic Nut & pumps , Sleeve , seal . , me bhi deal karte hai, BBC
    ke se judne ke bohot benefit hai, first to apko 100% genuine product milega, all types of bearing
    available rehti hai, pan over india service free of cost he , Technical service provide karte he , Sir aap
    konsi make use karte hai?

    SKF, NTN China use karte hai, that’s really good sir because ham log authoriserd impoters
    for skf make and deal NTN OR CHINA ke liye hamare pass uske comparison me he ek or make he
    USAR kar ke jo hamara own make he jisme best discount or 6 month warranty bhi milta he so Ek
    bar humara rate dekho, material dekho , humari service dekho, or ek bat hai ki humare yaha MOQ
    nahi hai. Pan over india hai to aap 1 se leke 1000 Qty ka order de akte ho. BBC/IBI various of
    Industries me kam karti hai just like TATA Steel, J K Paper, Usha Martin, Tata Sponge, Godrej jese
    multinational company me regular bases pe kam chalta hai.

    Ek chance do vender banne ka sir.

    Sir apki emai id or whatsup per number dedo to me apko profile send kar saku. Thank you
    sir have a nice day.

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