Course Outline: Comptia A+: Audience Profile

COURSE OUTLINE: CompTIA A+
Course Name CompTIA A+

Course Duration 5 Days
Course Structure Instructor-Led
Course Overview The CompTIA A+ curriculum includes a third course, the
CompTIA A+ Bootcamp, (IN-AA3), it’s the accelerated
CompTIA A+, a derivative work course consisting of CompTIA
A+ Part I (220-901) and CompTIA A+ Part II (220-902) content
in its entirety, but with the content merged into a single course.
Overlapping content between CompTIA A+ Part I and Part II
is eliminated and content is rearranged for the purpose of the
course flow.
Today’s IT professionals face an expanding variety of

technical issues. CompTIA A+ has been updated to address
the increased diversity of knowledge required of IT
technicians and validates what is currently necessary to
perform effectively on the job.
This course is primarily aimed at those that are already in an

IT profession and are seeking to validate their A+ certification
skills.
Audience profile
This course is designed for individuals who have basic
computer user skills and who are interested in obtaining a job
as an entry-level IT technician. This course is also designed
for students who are seeking the CompTIA A+ certification
and who want to prepare for the CompTIA A+ 220-901
Certification Exam and the CompTIA 220-902 Certification
Exam. Anyone wishing to pursue a career in computer
technology.
Course Outcome After completing this course, students will learn about:
• Identify the hardware components of personal
computers and mobile digital devices.
• Identify the basic components and functions of
operating systems.
• Identify networking and security fundamentals.
• Identify the operational procedures that should be
followed by professional PC technicians.
• Install, configure, and troubleshoot display devices.
• Install and configure peripheral components.
• Manage system components.
• Manage data storage.
• Install and configure Microsoft Windows.
• Optimize and maintain Microsoft Windows.
• Work with other operating systems.
• Identify the hardware and software requirements for
client environment configurations.
• Identify network technologies.
• Install and configure networking capabilities.
• Support mobile digital devices.
• Support printers and multifunction devices.
• Identify security threats, vulnerabilities, and controls.
• Implement security controls.
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• Troubleshoot system-wide issues.
Course Details Lesson 1: Hardware Fundamentals
• Topic A: Personal Computer Components

• Topic B: Storage Devices
• Topic C: Mobile Digital Devices
• Topic D: Connection Interfaces
Lesson 2: Operating System Fundamentals
• Topic A: PC and Mobile Operating Systems

• Topic B: PC Operating System Tools and Utilities
Lesson 3: Networking and Security Fundamentals
• Topic A: Network Types

• Topic B: Network Components
• Topic C: Common Network Services
• Topic D: Cloud Concepts
• Topic E: Security Fundamentals
Lesson 4: Safety and Operational Procedures
• Topic A: Basic Maintenance Tools and Techniques

• Topic B: Personal and Electrical Safety
• Topic C: Environmental Safety and Materials
Handling
• Topic D: Professionalism and Communication
• Topic E: Organizational Policies and Procedures
• Topic F: Troubleshooting Theory
Lesson 5: Supporting Display Devices
• Topic A: Install Display Devices

• Topic B: Configure Display Devices
• Topic C: Troubleshoot Video and Display Devices
Lesson 6: Installing and Configuring Peripheral

Components
• Topic A: Install and Configure Input Devices

• Topic B: Install and Configure Output Devices
• Topic C: Install and Configure Input/Output Devices
• Topic D: Install and Configure Expansion Cards
Lesson 7: Managing System Components
• Topic A: Identify Motherboard Components and

Features
• Topic B: Install and Configure CPUs and Cooling
Systems
• Topic C: Install Power Supplies
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• Topic D: Troubleshoot System Components
Lesson 8: Managing Data Storage
• Topic A: Identify RAM Types and Features

• Topic B: Troubleshoot RAM Issues
• Topic C: Install and Configure Storage Devices
• Topic D: Configure the System Firmware
• Topic E: Troubleshoot Hard Drives and RAID Arrays
Lesson 9: Installing and Configuring Microsoft Windows
• Topic A: Implement Client-Side Virtualization

• Topic B: Install Microsoft Windows
• Topic C: Use Microsoft Windows
• Topic D: Configure Microsoft Windows
• Topic E: Upgrade Microsoft Windows
Lesson 10: Optimizing and Maintaining Microsoft

Windows
• Topic A: Optimize Microsoft Windows

• Topic B: Back Up and Restore System Data
• Topic C: Perform Disk Maintenance
• Topic D: Update Software
Lesson 11: Working With Other Operating Systems
• Topic A: The OS X Operating System

• Topic B: The Linux Operating System
Lesson 12: Customized Client Environments
• Topic A: Types of Common Business Clients

• Topic B: Custom Client Environments
Lesson 13: Networking Technologies
• Topic A: TCP/IP Properties and Characteristics

• Topic B: TCP/IP
• Topic C: Internet Connections
• Topic D: Ports and Protocols
• Topic E: Networking Tools
Lesson 14: Installing and Configuring Networking

Capabilities
• Topic A: Configure Basic Windows Networking

• Topic B: Configure Network Perimeters
• Topic C: Using Windows Networking Features
• Topic D: Install and Configure SOHO Networks
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Lesson 15: Supporting Mobile Digital Devices
• Topic A: Install and Configure Exterior Laptop

Components
• Topic B: Install and Configure Interior Laptop
Components
• Topic C: Other Mobile Devices
• Topic D: Mobile Device Accessories and Ports
• Topic E: Mobile Device Connectivity
• Topic F: Mobile Device Synchronization
• Topic G: Troubleshoot Mobile Device Hardware
Lesson 16: Supporting Printers and Multifunction

Devices
• Topic A: Printer and Multifunction Technologies

• Topic B: Install and Configure Printers
• Topic C: Maintain Printers
• Topic D: Troubleshoot Printers
Lesson 17: Security Threats, Vulnerabilities, and

Controls
• Topic A: Common Security Threats and

Vulnerabilities
• Topic B: General Security Controls
• Topic C: Mobile Security Controls
• Topic D: Data Destruction and Disposal Methods
Lesson 18: Implementing Security Controls
• Topic A: Secure Operating Systems

• Topic B: Secure Workstations
• Topic C: Secure SOHO Networks
• Topic D: Secure Mobile Devices
Lesson 19: Troubleshooting System-Wide Issues
• Topic A: Troubleshoot PC Operating Systems

• Topic B: Troubleshoot Mobile Device Operating
Systems and Applications
• Topic C: Troubleshoot Wired and Wireless Networks
• Topic D: Troubleshoot Common Security Issues
Page 4 of 4

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COURSE OUTLINE: CompTIA A+

Course Name CompTIA A+

Today’s IT professionals face an expanding variety of

This course is primarily aimed at those that are already in an

• Troubleshoot system-wide issues.

Course Details Lesson 1: Hardware Fundamentals

• Topic A: Personal Computer Components

Lesson 2: Operating System Fundamentals

• Topic A: PC and Mobile Operating Systems

Lesson 3: Networking and Security Fundamentals

• Topic A: Network Types

Lesson 4: Safety and Operational Procedures

• Topic A: Basic Maintenance Tools and Techniques

Lesson 5: Supporting Display Devices

• Topic A: Install Display Devices

Lesson 6: Installing and Configuring Peripheral

• Topic A: Install and Configure Input Devices

Lesson 7: Managing System Components

• Topic A: Identify Motherboard Components and

• Topic D: Troubleshoot System Components

Lesson 8: Managing Data Storage

• Topic A: Identify RAM Types and Features

Lesson 9: Installing and Configuring Microsoft Windows

• Topic A: Implement Client-Side Virtualization

Lesson 10: Optimizing and Maintaining Microsoft

• Topic A: Optimize Microsoft Windows

Lesson 11: Working With Other Operating Systems

• Topic A: The OS X Operating System

Lesson 12: Customized Client Environments

• Topic A: Types of Common Business Clients

Lesson 13: Networking Technologies

• Topic A: TCP/IP Properties and Characteristics

Lesson 14: Installing and Configuring Networking

• Topic A: Configure Basic Windows Networking

Lesson 15: Supporting Mobile Digital Devices

• Topic A: Install and Configure Exterior Laptop

Lesson 16: Supporting Printers and Multifunction

• Topic A: Printer and Multifunction Technologies

Lesson 17: Security Threats, Vulnerabilities, and

• Topic A: Common Security Threats and

Lesson 18: Implementing Security Controls

• Topic A: Secure Operating Systems

Lesson 19: Troubleshooting System-Wide Issues

• Topic A: Troubleshoot PC Operating Systems

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