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    Seat Belt Recall FAQs

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    National Content Desk
    General Motors is launching an upcoming safety recall of approximately 483,641 vehicles across several models due to an issue with the third row seatbelt buckle retention. An interim inspection procedure is provided to check vehicles, with only a small percentage expected to require part replacement. Dealers should hold any vehicles that do not pass inspection until parts become available, while customers who pass can continue using their vehicles but should be advised not to use the third row seat if it fails inspection. GM is working with suppliers to obtain the necessary parts as quickly as possible.

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    Seat Belt Recall FAQs

    Uploaded by

    National Content Desk
    62 views2 pages
    General Motors is launching an upcoming safety recall of approximately 483,641 vehicles across several models due to an issue with the third row seatbelt buckle retention. An interim inspection procedure is provided to check vehicles, with only a small percentage expected to require part replacement. Dealers should hold any vehicles that do not pass inspection until parts become available, while customers who pass can continue using their vehicles but should be advised not to use the third row seat if it fails inspection. GM is working with suppliers to obtain the necessary parts as quickly as possible.

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    General Motors recalls 484,000 vehicles for faulty seat belts

    Original Title

    Seat belt recall FAQs

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    General Motors is launching an upcoming safety recall of approximately 483,641 vehicles across several models due to an issue with the third row seatbelt buckle retention. An interim inspection procedure is provided to check vehicles, with only a small percentage expected to require part replacement. Dealers should hold any vehicles that do not pass inspection until parts become available, while customers who pass can continue using their vehicles but should be advised not to use the third row seat if it fails inspection. GM is working with suppliers to obtain the necessary parts as quickly as possible.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    62 views2 pages

    Seat Belt Recall FAQs

    Uploaded by

    National Content Desk
    General Motors is launching an upcoming safety recall of approximately 483,641 vehicles across several models due to an issue with the third row seatbelt buckle retention. An interim inspection procedure is provided to check vehicles, with only a small percentage expected to require part replacement. Dealers should hold any vehicles that do not pass inspection until parts become available, while customers who pass can continue using their vehicles but should be advised not to use the third row seat if it fails inspection. GM is working with suppliers to obtain the necessary parts as quickly as possible.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 2

    GLOBAL SAFETY FIELD INVESTIGATIONS

    DCS6239
    URGENT - DISTRIBUTE IMMEDIATELY

    Date: August 11, 2022

    Subject: N222372380 – Upcoming Safety Recall


    Third Row Seatbelt Buckle Retention

    Models: 2021 – 2022 Cadillac Escalade/Escalade ESV


    2021 – 2022 Chevrolet Suburban
    2021 – 2022 Chevrolet Tahoe
    2021 – 2022 GMC Yukon/Yukon XL

    To: All General Motors Dealers

    General Motors is releasing Upcoming Safety Recall N222372380 today with


    an interim inspection. The total number of U.S. vehicles involved is
    approximately 483,641. Please see the attached bulletin for details.

    The parts needed to complete the required repair are not yet available. All
    VINs will be placed in Incomplete Remedy Not Available status.

    This bulletin contains an inspection procedure for both dealer inventory and
    customer vehicles. It is estimated that a very small percentage of the involved
    vehicles will fail the inspection and require part replacement. Vehicles (both
    dealer inventory and customer owned) that pass this inspection
    procedure should be closed using the “Inspect Only – Vehicle Passed
    Inspection (No Further Action Required)” labor code 9106434.

    Vehicles in dealer inventory: Vehicles in dealer inventory that do not pass


    the inspection procedure contained in this bulletin cannot be sold or
    delivered to the customer. When the required parts become available, a
    revision will be made to this bulletin, at which time those vehicles can be
    repaired, closed, and delivered. Floor plan/WCAP reimbursement will also be
    added for vehicles which did not pass the inspection procedure. All involved
    vehicles that are in dealer inventory must be held and not delivered to
    customers, dealer traded, or used for demonstration purposes unless the
    vehicle has passed the inspection procedure contained in this bulletin.

    Customer-owned vehicles: If a customer-owned vehicle passes the


    inspection procedure contained in this bulletin, the customer should be
    advised that their vehicle has passed and there is no need to return their
    vehicle to the dealership for service under this recall. If the vehicle does not
    pass the inspection procedure, advise the customer to not allow
    passengers to use the seating position that failed the inspection until the
    seatbelt buckle assembly for that seat has been replaced. Further advise
    the customer that GM is working to obtain the parts necessary to complete the
    recall repairs and will send the customer a letter when parts are available.

    Question and Answer Document (Q&A)


    Attached to this message you will find a document that addresses the ten most
    likely questions customers may have regarding this Safety Recall. Please use
    this information as an aid to confidently answer customer concerns.

    We are working with the supplier to obtain the required parts as quickly as
    possible. When a sufficient quantity of parts is available, the recall bulletin will be
    updated and dealers can begin repairing vehicles that did not pass the initial
    inspection.

    Global Warranty Management (GWM)


    The Required Field Action section on the Investigate Vehicle History (IVH) screen will
    be updated August 11, 2022. A list of vehicles in dealer inventory is attached to this
    message. Please hold all warranty transactions until IVH has been updated.

    END OF MESSAGE
    GLOBAL SAFETY FIELD INVESTIGATIONS

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