Bonus 1 - Case Study #2
Bonus 1 - Case Study #2
Bonus 1 - Case Study #2
CASE STUDY #2
Closing a deal and getting paid on text
By Shreya Pattar
FEBRUARY 2021
Kumar: We need a Medium article (blog post) for The prospect gave me all the
our company. Here are the details <info>. The required information in the
purpose of the article is to build an online beginning of the conversation.
presence and a digital reputation for our brand. He had crystal-clear clarity of his
This is not exactly a case study, but maybe just a requirement, and I did not need to
quick informative article for the purpose of ask any follow-up questions about
recognition etc. the task.
Me: Understood, thanks for sharing. This would I used the "Quick
be good as an article of 400-500 words. What is Questions" qualification
your budget for this article? method, focusing only on
the budget.
Kumar: I'm not sure
Let me know the best rates
Me: Are you looking for a one-off article, or I highly recommend you to
something more regular? upsell your services and then
offer a discount.
Me: Okay, I can offer you a package for 3 articles: I offered a discounted package,
$XXX for for 3 articles of 500 words each (10% still increasing the value of the
off) overall deal
Kumar: Okay
Kumar: Let's say $XX per article The prospect used the discounted
Okay please let me know your UPI payment package to calculate a discounted
details. Please do the first article per-article fee
Me: Sure. Please note: the discount is applicable You must address any
for the package fee only miscommunication immediately.
Kumar: Paid! Here's my email. Thanks. The payment is made while on the
chat, and the deal is confirmed.
The prospect in this conversation had clarity on his requirement, which allowed
us to directly focus on the offer and prices. I also handled the objections not by
justifying myself or my expertise, but rather by sticking to my initial word/
offer.
Use this case study to understand how to handle your prospect's objections,
and offer discounts only on high-ticket services and packages.