Download as DOCX, PDF, TXT or read online from Scribd
Download as docx, pdf, or txt
You are on page 1/ 7
Communication
Name : Natoya Reid
School: Distinction College Course: Geriatric Nursing Teacher: Mrs Seill Date: May-July 2024 What is Communication Communication is a process that involves sending and receiving messages through the verbal and non-verbal methods. Communication is a two-way means of communicating information in the form of thoughts, opinions, and ideas between two or more individuals with the purpose of building an understanding. Types of Communication
Verbal- Verbal communication is oral communication. It's when we speak aloud.
And it's a two-way process. Meaning it takes both a sender (the person talking) and a receiver (the person listening/receiving the message).
Non -Verbal-Nonverbal communication can include facial expressions, hand gestures
and body language.
Visual- Visual communication is the transmission of information and ideas using
symbols and imagery. It is one of three main types of communication.
Written- involves any type of message that makes use of the written word. Different barriers to communication
Language barriers- Language barriers. These are barriers that occur because of language differences. There are many languages in the world, making a universal language .
Cultural barriers- Different cultures have their own way of conveying messages. Besides language, people convey messages using gestures and symbols.
Gender barriers-Gender can be a significant communication barrier. Men and
women often have different communication styles, and it can be difficult for them to understand one another. Additionally, gender can also lead to power imbalances in conversations, where one gender is seen as more authoritative or information overloaded than the other.
Emotional Barriers- Emotional barriers can significantly hinder effective
communication. Feelings of mistrust, fear, or stress can prevent individuals from expressing themselves clearly or listening to others. To overcome these, it’s crucial to foster a supportive environment where people feel safe to share their thoughts. Techniques such as active listening, empathy, and providing constructive feedback can help in reducing emotional barriers.
Physical Barriers- Physical barriers to communication can hinder effective
communication from taking place. These physical barriers can be anything from noise, to distance, to a lack of technology.
Perceptual Barriers-These communication barriers exist in people’s minds based on
how they perceive the world around them. They can be caused by the many cognitive biases of the human mind that prevent us from perceiving people and situations accurately. Individuals may also have their own unique biases based on previous experience and the influence of others.
Different ways to communicate culturally
Active listening- Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented. Active listening is listening to understand.
Ask questions- There's nothing wrong with openly asking how things are done in a different country or culture when done respectfully.
Empathy- Empathy is generally described as the ability to take on another's
perspective, to understand, feel, and possibly share and respond to their experience. There are more definitions of empathy that include but are not limited to social, cognitive, and emotional processes primarily concerned with understanding others.
Maintain etiquette -Many cultures have specific etiquette around the way they communicate. Before you meet, research the target culture, or if time allows, do some cross cultural training. For example, many cultures expect a degree of formality at the beginning of communication between individuals. Every culture has its own specific way of indicating this formality: ‘Herr’ and ‘Frau’ in Germany, reversing family and given names in China and the use of ‘san’ in Japan for men and women etc. Be aware of these familiarity tokens and don’t jump straight to first name terms until you receive a cue from the other person to do so.
Avoid Slang- Not even the most educated non-native English speaker will have a comprehensive understanding of English slang, idioms and sayings. They may understand the individual words you have said, but not the context or the meaning. As a result you could end up confusing them or at worst, offending them.
Types of Conflict Relationship conflict- is a conflict resulting from either personality clashes or negative emotional interactions between two or more people.
Interpersonal conflict-interpersonal conflict refers to any type of conflict involving
two or more people.
Task conflict- Task conflict is a difference in opinion on how a task should be done.
Man vs self- Man vs. self literary conflict usually involves the main character's inner struggle with self-doubts, a moral dilemma, or their own nature.
Man Vs. Society- Man vs. society is a type of conflict that is commonly used in fiction.
The Complete Communication & People Skills Training: Master Small Talk, Charisma, Public Speaking & Start Developing Deeper Relationships & Connections- Learn to Talk To Anyone
The Complete Communication & People Skills Training: Master Small Talk, Charisma, Public Speaking & Start Developing Deeper Relationships & Connections- Learn to Talk To Anyone
