I am a dynamic Professional experienced in Operations and Business development with over two decades of handling Business

Operations, marketing, Sales, business development. I have worked in several industry verticals like Retail, Telecom, Infrastructure, E
commerce. My strategic and tactical knowledge has helped in increasing revenues through the development and execution of
comprehensive marketing plans, branding, collateral development, social media, events, CRM database management and Sales
coaching. I am a proven leader with a track record of combining a savvy business intellect with creativity and passion for exceeding
expectations of self and team. My ability to effectively communicate ensuring that all duties are completed accurately and delivered
with high quality in a timely manner have helped me rise up in my career.

Professional with 27+ years of rich experience in Operations & Business Development
Consistent Top-performing sales, marketing, and business development professional
Proficient in strategic Planning, Channel management, Retail operations, P/L management
Experienced in several verticals like Retail, Telecom and Logistics, E commerce
Experienced as Independent Management consultant helping companies set up operations.
Proven ability to drive business expansion through aggressive sales initiatives
Demonstrated growth in revenue & market share
Strong relationship management, team building, and general business acumen
Proven ability for implementation of new concepts like Service franchise model
Verifiable track record of success driving unprecedented revenue and profitability
Proven ability in restructuring of business processes
Transformed retail vertical from service center to revenue generating service cum sales unit
Highly creative - New ideas like Branded mobile vehicle and standalone Self Service Kiosk
Excellent client facing skills, highly successful in helping define company direction
Generate reports, handle multiple projects
Contribute to team effort by accomplishing related results as needed
Worked across India and Overseas

Education

MBA in Retail Management from NIM University 2006

Bachelor of Science in Hotel Management from Madras University1996

Career Timeline
J & J Marketing -Cochin.
Post -Head operation .
Brands worked with -Haier, LG,Videocon.
JD-BD,Indending,Stock management,Logistic.
Period of work -2022 till date.
Area of operation -Kerala state.
CRM-ERP Open source.

Responsibilities
● Implement the existing operation process.
● Responsible for sales across the state, logistics and business expansion .
● Manage the stock and logistic worth of 2 cr.
● Report and MIS for better business growth.
● Analyzed all the market studies and pushed the product through distributors.
● Training and system education to channel partners.
● ATL and BTL marketing activities along with OEMs & Brand representatives.
● Warehouse management and stock intending
Significant achievements
● Successfully completed partners meet and events across the state.
● Launched various events and cross promo activities .
● Recruited and trained the sales staff across the state.

Team size -28

AVIENTEK- Bangalore/THOMSUN.
Post -Country head/South head.
Brands worked with -Clearone,clevertouch,NEC,Yamaha.
JD-Sales,BD,Import management,logistics,Warehouse Management.
Period of work -2019-2022.
Area of operation -India/South India.
CRM-ZOHO.

Responsibilities
● Implement the existing operation process and improvise for better and smooth operation.
● Responsible for sales across country and business expansion.
● Manage the stock and logistic worth of $2,50,000.
● Adding new products into the sales SQU.
● Market visit and educating technical team in order to update the knowledge.
● Online training and system education to channel partners during the new product launch.
● Responsible for the imports from various countries like the UK, USA, Austria, China and Japan.
Significant achievements
● Successfully completed partners meet and events across the country.
● Launched Mumbai office within 20 days.
● Recruited and trained the sales and technical staff for Mumbai.
 ● Implemented a new WHMS to Thomsun warehouse.
● Designed the new technical wire frame to make WHMS process flow seamless.

Team size -60

Reason for leaving –Division closed

MBA - Hyderabad.
Post -Operation Head.
Brands worked with-Indialaw,ARRMS,Servomax,Bheema Cement,Nitin grains.
JD-Sales,BD,logistic,Warehouse Management-For clients.
Period of work -2019-2022.
Area of operation -Hyderabad
CRM-ERP Open source.

Responsibilities
● Driving the office roll out, stock handling, logistic management, Training and development.
● Responsible for leading and increasing the market visibilities through digital marketing.
● Managed the companies like Servomax, Servocare, Nitin grains.
● Closely worked in Bheema cement NCLT revoking process through NCLT.
● Implemented the process and operation process for various Law firms.
● Worked and implemented the process for recovery in large accounts for a company ARRMS

Team size -NA

Reason for leaving –Partnership closed

Taxi for Sure, Hyderabad.

Post -Operation Head.
Brands worked with-City cabs,Nuri travels,Nizam cabs.
JD-vehicle management,Call center setup and implementation,Despatch,Migration management( online and apps).
Period of work -2014-2015.
Area of operation -Telangana.
CRM-ERP Open source

Responsibilities
● Driving business via enhancing brand, sales and operational improvements.
● Responsible for leading and increasing P&L for Tier II cities of AP & Telangana.
● Managed a team of approximately 130 employees from Call center, Dispatch, Supply, HR, Marketing, Finance.
● Leveraged business acumen, relationship management, and helped increase the bottom line.
● Analyzed all aspects of a client’s business spearheaded various functions and processes.
● Ensured smooth operations in HR, Recruitment, Admin, Analytic, Finance and Marketing, committed to excellence.
● Responsible for monitoring and continually improving standards of business and quality within the operation.
Significant achievements
● Successfully launched the brand in AP & Telangana which quickly reached to turnover of 2 Cr transaction/ month
● Launched Nano and Auto as a taxi which was key in generating new business.
● Efficiently managed team size of 130 people with 9 functional heads
● Taken the service booking from 100 trip per day to 5000 trips per day in 8 months
 Team size -130
Reason for leaving –Company Taken over by OLA

Independent Consultant
Position -Consultent
Brand handled-Politos,Alf infra

● Worked as a freelancer consultant for food service and retail industry for several startups
● Helped them in setting up their strategies and operations, Quality, complaint management, CRM development
● Successfully implemented the smooth operation procedures for infra projects across Andhra Pradesh
● Implemented effective monitoring process for projects in terms of daily work and fund flow
● Coordinated with various government bodies for licenses and permits
Significant achievements
● Played key role in setting up the office, Logistic and project work across AP
● Optimally completed infra project like road, Ground clearing and leveling and set up project offices

Team size -NA

Reason for leaving –Personal

Aircel, Kerala( Maxis group ).

Post- Retail head.
BrandHandled-Peek,Blackberry ,Apple.
JD-Roll out ,sales ,franchise development.
Period of work -2008-2011.
Area of operation -Kerala.
CRM- Oracle
Responsibilities
● Spearhead activities related to distribution, definition of business KPIs/ strategy for prepaid/ postpaid
● Aligned to business trends across the circle.
● Develop & implement strategies aimed at enhancing visibility & market share across the zone.
● Ensured maintenance of operating P&L including compliance to local/ government & industry regulations across the assigned territory.
● Generate brand awareness across the target market segment in coordination with local media.
● Design marketing strategy & implemented qualitative business plans for the products & services.
● C sat score ,P&L management.
Significant achievements
● Awarded for best profitability center and received multiple awards for increasing the bottom-line.
● Played key role in successful roll out of 21 Retail outlets across Kerala over a period of 2 years.
● Instrumental in development & implementation of first ever shop-in-shop model for Aircel.
● Successfully co-branded with famous brands for local store marketing.

Team size -200.

Reason for leaving –Aircel closed .
 Noodle King(GFA Thailand).
Post- GM operation.
Brands Handled-Heinz,McCain,Pepsi.
JD-Sales,Franchise development,Cloud kitchen management,Indent and purchase,Logistic management.
Period of work -2007-2008.
Area of operation -South India.
CRM-IDP( Hotel billing system ).

● Led business expansion initiatives across the Indian Territory; reengineered menu & implemented pricing strategy.
● Focused on identification/ launch of Franchisee & COCO including AMs and franchises based on market requirements.
● Standardized SOPs and ensured compliance to systems, procedures & operating guidelines.
● Developed & implemented strategies aimed at maximizing business generation through promotional offers
● Built & maintained productive business relationship with JV partner in India to set up national foothold.
Significant achievements
● Played a key role in franchising out Bangalore & Hyderabad operations leading to an increase of 125% in sales volume.
● Established strategic partnerships with companies like Mattel Toys, Dabur, Coke, and Nestle

Team size -100

Reason for leaving –Brand dissolved

Vodafone India
Post- Retail operation
Brands-Sagem,Nokia,blackberry
JD-Rural penetration strategy ( VMS )
Period of work -2004-2007
Area of operation -Hyderabad/Gujarat
CRM-Oracle( Both read only and writable ).Lighter version

Responsibilities

● Incorporated new franchisees in the service network through implementation of various business models.
● Focused on maximizing business generation through implementation of various promotional strategies.
● Provided operational support in budgeting, planning, process improvement, vendor & franchisee management
● Ensured compliance to customer service quality standards aimed at maximizing customer satisfaction.
● Monitored performance of a team of 200 members across 100+ service outlets.

Significant achievements
● Awarded for setting up the first ever Vodafone mini store( VMS) in the quickest time.
● Successfully ramped up the service outlet to 100+ outlets within 18 months under franchisee model
● Generated annual volume of INR 90 Crores.
● Recipient of two Best Performers Awards from CEO.( YCMAD)

Team size -175

Reason for leaving –Personal
 Pizza corner ( GFA).
Post- Head operation.
Brands Handled-McCanns,Cocaola,Cadbury,Nestle.
JD-Franchise development,Business expansion, Warehouse management,Commissary management.
Period of work -2001-2004.
Area of operation -Chennai/pondicherry.
CRM-Fenix.

Responsibilities
● P&L management for both COCO andCOFO
● Warehouse and commissary management and Procurement
● New business area development and mapping
● Store and back end set up for new launchand new area.
● Co branded marketing activity planning and execution
● Ensured compliance to customer service quality standards aimed at maximizing customer satisfaction.

Significant achievements
● Launched Hyd stores -First state running with all COFO
● SIS model launch ( Tidel park and Injambakkam )
● SIS tie up with Food world and Tidel park ( IT park )
● Best Store managers award

Team size -150

Reason for leaving –Take over

Farm Suzamme (SI group Food processing Unit )

Post- Head Factory operation
Brands Handled-McCanns,Dominos,Marry Brown,Venkys ,Al -Kabeer.
JD-Factory production,Cold room management ,OS despatch and logistic ,Local supply management
Period of work -1998-2004.
Area of operation -Chennai.
CRM-NIL

Responsibilities
● Production of 8 Ton of raw meat and 2 ton of processed meat daily.
● Managing 5000 ton capacity cold storage ,Blast freezer .
● FIFO LIFO management.
● OS dispatch ( both insulated vehicle and normal logistics).
● Employee management ( DW,WW,M).
● New product development.
● Factory compliance management .
.
Significant achievements
● Full Product range development for Marry brown ( Malaysian Company)
● New topping developed for Dominos
● New patty developed for Venkys.
● New pork product developed.
● Smoky products developed ( Salami and bacon ).

Team size -250

Reason for leaving -Division closed

1996 to 1997 worked as a MT in Park Group as well as Best west in Group in Chennai IN Hospitality division )

Personal Data
Date of Birth : 30thMay 1973
Address : Krishna Nivas, Chelakode (P.O) Trissur Dist. Kerala-680587
Languages Known : English, Hindi, Tamil, Malayalam &Telugu
E mail : manojpadiyil@gmail.com

Hobbies : Trekking,Crosscountry ride,Off roading,Traveling,Concept development.