Savannah R Lynn is an organized professional seeking a remote Inbox Manager position, with expertise in email management and client relationship management. She has a Bachelor's degree in Communications and relevant experience as a freelance Inbox Manager, Administrative Assistant, and Customer Support Specialist. Savannah has developed systems to enhance email organization and efficiency, and has successfully managed high volumes of client communications.
Savannah R Lynn is an organized professional seeking a remote Inbox Manager position, with expertise in email management and client relationship management. She has a Bachelor's degree in Communications and relevant experience as a freelance Inbox Manager, Administrative Assistant, and Customer Support Specialist. Savannah has developed systems to enhance email organization and efficiency, and has successfully managed high volumes of client communications.
Savannah R Lynn is an organized professional seeking a remote Inbox Manager position, with expertise in email management and client relationship management. She has a Bachelor's degree in Communications and relevant experience as a freelance Inbox Manager, Administrative Assistant, and Customer Support Specialist. Savannah has developed systems to enhance email organization and efficiency, and has successfully managed high volumes of client communications.
Savannah R Lynn is an organized professional seeking a remote Inbox Manager position, with expertise in email management and client relationship management. She has a Bachelor's degree in Communications and relevant experience as a freelance Inbox Manager, Administrative Assistant, and Customer Support Specialist. Savannah has developed systems to enhance email organization and efficiency, and has successfully managed high volumes of client communications.
Profile Enthusiastic and organized professional with excellent verbal and written communication skills, seeking a fully remote Inbox Manager position at InboxDone. Offering expertise in email management, systems organization, and client relationship management, I am committed to delivering high-quality service while anticipating client needs and maintaining a clean inbox with attention to detail.
Education
01/2022 Email and Inbox Management
Coursera short course
05/2021 Bachelor of Arts in Communications
Los Angeles, US University of California, Los Angeles
Professional Experience 01/2023 – present Inbox Manager Self-Employed (Freelance) — Remote Managed inboxes for various clients by keeping them organized and reaching inbox •
zero daily. Responded to client emails in their voice, adapting language and tone to match client •
preferences. Handled scheduling, customer service, team coordination, and other email-related •
tasks. Assisted with creating and sending out newsletters. •
Implemented efficient systems to maintain organization and reduce time spent on
•
repetitive tasks. Used Gmail and Outlook to filter, organize, and respond to high volumes of emails. •
Delivered top-tier service while maintaining minimal client supervision.
•
07/2021 – 12/2022 Administrative Assistant
ABC Tech Solutions — Remote Coordinated scheduling and email management for executives, ensuring a smooth •
workflow. Created and edited newsletters and other marketing materials. •
Provided customer support and responded to inquiries via email and chat. •
Developed and maintained internal documentation for office processes and team •
communication. Managed and organized client and vendor communications efficiently using Outlook •
and Gmail.
08/2021 – 08/2022 Customer Support Specialist
Value Virtual Assistant Provided high-quality email support to customers, resolving inquiries and •
troubleshooting technical issues efficiently.
Assisted in email campaigns, ensuring correct customer segmentation and •
personalized communication. Maintained and updated customer records and handled inquiries related to account •
services and billing.
Coordinated with other departments to ensure smooth communication and fast issue •
resolution. Managed a high volume of client communications and maintained an organized inbox •
to ensure quick response times.
Skills
Fluent in English Email Management
(verbal & written communication) (Gmail, Outlook) •
Attention to Detail (excellent spelling, grammar, and accuracy) Strong Organizational Skills (systems, processes, scheduling) Proficient with Software Tools (Tech-savvy, quick learner of new platforms) Customer Service (professional email responses, relationship Remote Work Proficiency management) (independent, self-motivated, reliable internet •
Projects 01/2023 – 03/2023 Client Email Management System Development Freelance Project — Remote Designed and implemented a personalized email management system for a client in •
the e-commerce industry, which helped them automate the inbox-cleaning process and improve overall response time by 30%. Introduced tagging and filtering systems to prioritize client communications and •
reduce clutter in the inbox.
Provided training to the client on efficient inbox management techniques. •
06/2021 – 09/2021 Newsletter Campaign for Nonprofit Organization
Volunteer Project — Remote Led a team that designed, developed, and launched a monthly newsletter campaign for •
a local nonprofit organization.
Managed the email list, drafted content, and ensured effective distribution to a •
subscriber base of over 5,000 members.
Analyzed open rates and adjusted content strategy to improve engagement by 20%. •
