LG Washer Wm2487hwm
LG Washer Wm2487hwm
LG Washer Wm2487hwm
html
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
MODEL: WM2487H*M
100
P/No.: MFL31245501
101
CONTENTS
1. SPECIFICATIONS .........................................................................................................................3 2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 4 3. PARTS IDENTIFICATION ............................................................................................................ 7 4. INSTALLATION & TEST ............................................................................................................... 8 5. OPERATION ................................................................................................................................11 6. WIRING DIAGRAM/PROGRAM CHART .....................................................................................14 7. TROUBLESHOOTING.................................................................................................................15 7-1. BEFORE PERFORMING SERVICE ...................................................................................15 7-2. QC TEST MODE.................................................................................................................15 7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY ......................................................15 7-4. ERROR DISPLAY ...............................................................................................................16 8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................18 8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION ........................................18 8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................21 9. DISASSEMBLY INSTRUCTIONS ...............................................................................................29 10. EXPLODED VIEW .....................................................................................................................40 10-1. CABINET & CONTROL PANEL ASSEMBLY....................................................................40 10-2. DRUM & TUB ASSEMBLY................................................................................................41 10-3. DISPENSER ASSEMBLY .................................................................................................42
1. SPECIFICATIONS
ITEM COLOR POWER SUPPLY PRODUCT WEIGHT WASHING ELECTRIC POWER CONSUMTION WASH HEATER REVOLUTION SPEED CYCLES WASH/RINSE TEMPERATURES SPIN SPEEDS OPTIONS WATER CIRCULATION OPERATIONAL WATER PRESSURE CONTROL TYPE WASH CAPACITY [cu.ft] DIMENSIONS DELAY WASH DOOR SWITCH TYPE WATER LEVEL LAUNDRY LOAD SENSING ERROR DIAGNOSIS AUTO POWER OFF CHILD LOCK RLM ENABLE STEAM WASH SPIN 1000 W 46 rpm 0-1200 rpm 9 5 5 Prewash, Rinse+Spin, Extra Rinse, Water Plus, Stain Cycle Incorporated 14.5-116 psi (100-800 kPa) Electronic 3.47 (4.0 IEC) 27 (W) X 29 3/4 (D) X 3811/16 (H), 5013/16 (D, door open) up to 19 hours PTC + Solenoid 10 steps (by sensor) Incorporated Incorporated Incorporated Incorporated Incorporated Incorporated DRAIN MOTOR WM2487H*M W:BLUE WHITE, N:NAVY BLUE, R:CANDY APPLE RED AC 120 V, 60 Hz 192 lbs (87kg) 280 W 80 W
RollerJets
Washing ball enhances the wash performance and reduces damage to the clothing. The jets spray and help tumble clothes to enhance washing performance while maintaining fabric care.
Built-in Heater
Internal heater helps to maintain water temperature at its optimum level for selected cycles.
Child Lock
The Child lock prevents children from pressing any button to change the settings during operation.
NEUROFUZZY
load size
SENSING
PROCESSING
DETERMINATION
EFFECT
2-9. STEAM
For tough stained clothes, underwear, or baby clothes. Steam Wash is available with Sanitary, Bulk/Large, Perm. Press, Cotton/Normal, and baby Wear cycles. This option features upgraded washing performance with low energy and water consumption Do not load delicates such as wool, silk, and easily discolored clothes.
3. PARTS IDENTIFICATION
Door Seal
ACCESSORIES
Keep the shipping bolts and spanner for future use. Insert the 4 caps (provided) into the hole.
The end of the drain hose should be placed less than 96 from the floor. CONNECT POWER PLUG
TEST OPERATION
Connect the power plug to the outlet. Connect the inlet hoses.
Press the WASH/RINSE button and the present temperature will be displayed.
Water removal
If SVC is needed during check, remove the remaining water by pulling out the hose cap.
10
5. OPERATION
I WM2487H*M
11
Power Button
Use this button to turn the power On/Off.
Status Indicator
It shows elapsed time of the cycle the washer is operating.
Start/Pause
Use this button to Start/ Stop the washer.
12
Option Button
PREWASH: Use this option for loads that need pretreatment. It adds 16 minutes prewash and a spin cycle. RINSE+SPIN: Use this option to rinse and then spin. EXTRA RINSE: This option provides an additional rinse. STAIN CYCLE: Adds time to the wash and rinse cycles for better stain removal. Automatically provides a rinse. WATER PLUS: Add extra water to the wash and rinse cycles for superior results.
13
DISPLAY PWB
DISPLAY PWB
1 2 3 4 5 6 7 8 9 10 11 32 1 32 1 12 34 12 34
NA 1 2 3 4 5 6 NA 1 2 3 4 5 6 7 8 9 10 11 12 13 NA 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 NA
NA 1 2 3 4 5 6
12 3456
BL 1 2 3 4 5 6 7 8 9 10 11 12 13
1 2 3 4 5 6 7 8 9 10 11 12 13
NA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1516 17 18
1 2 3 4 5 6 7 8 9 10 11 12 13 14 1516 17 18
BL 1 2 3 4 5 6
NA 1 2 3 4 5 6 7 8 9 10 11 12 13
BL 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 NA
MAIN PWB
123 123
1 2 3 1 2 3
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 21 21 21 21 1234 1234
123 123
123456 123456
1234 1234
4 3 2 1 4 3 2 1
123456 123456
123 123
WH
1 2 1 2 1 2 1 2
AG
1 2 1 1 2 1 GND L S
AG SENSOR
1 2 1 2 1 2 1 2 1 2
FUSE
LAMP
FUSE
AG
/ INLET VALVE
123 123
NOISE 1 FILTER 2
WASH AG THERMISTOR
1 2 3 1 2 3 U VW
WH
5 4 3 2 1 5 4 3 2 1 3 2 1 3 2 1
123 123
1 2 3 1 2 3
8 7 6 5 4 3 2 1
PLC MODEM
GND
Ha Hb
4 3 2 1 2 3 4 5
+HOUSING
MOTOR
PRESSURE SENSOR
SOLE NOID
POWER CORD
DOOR LOCK
Base/Line 3854ER3001Z
Cool-down
**Approx.
(Minutes)
*
Normal Bulky /Large
*
25
70
120
14
19
* Wash time is in minutes. ** The total working time will vary with the load size, water temperature and ambient temperature.
14
7. TROUBLESHOOTING
7-1. BEFORE PERFORMING SERVICE
Be careful of electric shock when disconnecting parts while troubleshooting. The voltage of each terminal is 120 V AC and DC when the unit is plugged in.
Number of times the Start/Pause button is pressed None 1 time 2 times 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times 11 times 12 times 13 times 14 times 15 times
The digits indicate the water level frequency ( x.1 kHz ). So, for example a display indicating 241: a Water level frequency of 241 x.1 kHz = 24.1 kHz
15
ERROR
SYMPTOM
CAUSE
Correct water level (246) is not reached within 8 minutes after water is supplied or it does not reach the preset water level within 25 minutes. The load is too small. The appliance is tilted. Laundry is gathered to one side. Non distributable things are put into the drum.
IMBALANCE ERROR
DRAIN ERROR
Water is overflowing (water level frequency is over 213). If is displayed, the drain pump will operate to drain the water automatically.
Door not all the way closed. Loose electrical connections at Door switch and PWB Assembly. The DOOR SWITCH ASSEMBLY is out of order.
HEATING ERROR
16
ERROR
SYMPTOM
CAUSE
The connector (3-pin, male, white) in the MOTOR HARNESS is not connected to the connector (3-pin, female, white) of STATOR ASSEMBLY. The electric contact between the connectors (3-pin, male, white) in the MOTOR HARNESS and 4-pin, female, white connector in the MAIN PWB ASSEMBLY is bad or unstable. The MOTOR HARNESS between the STATOR ASSEMBLY and MAIN PWB ASSEMBLY is cut (open circuited). The hall sensor is out of order/defective.
EEPROM ERROR
EEPROM is out of order. Displayed only when the START/PAUSE button is first pressed in the QC Test Mode.
10
POWER FAILURE
17
YES
Power failure? or Breaker opened? Is the outlet controlled by a switch?
NO
Visit to service.
YES
Is the tap opened?
YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO
Is filter in the inlet valve clogged with foreign material?
YES
NO
Visit to service.
18
Visit to service.
Drain trouble
Visit to service.
19
SYMPTOM
Suds overflow from the appliance. (In this condition, wash and spin do not operate normally)
;-5
Is the proper amount of detergent used as recommended?
;-5
Recommend to reduce the amount of detergent. This appliance has an automatic suds sensing function which prevents overflow. When excessive suds are sensed, the suds removing implementations such as drain, water input, pause will operate, without rotating the drum.
;-5
Is the cap clogged?
;-5
Explain proper use of liquid laundry products. Clean the compartment.
Visit to service.
20
NO POWER
NO
YES
Connector
NO
YES
BL YL RD RD BL WH WH BL BK YL WH BK BL RD SB SB SB WH WH WH SB YL
NO YES
BL YL RD RD BL WH
WH
BL
BK
YL BK BL RD SB SB SB WH WH SB WH
YL
YES
Reconnect.
WH
NO
Is wire of the DISPLAY PWB ASSEMBLY broken?
NO
YES
Replace DISPLAY PWB ASSEMBLY or repair wire.
21
Have all the transit bolts and base packing been removed?
NO
YES
Is the washer installed on a solidly constructed floor?
NO
YES
Base Packing Level
Check if the washer is perfectly level as follows:
Check the leveling of the washer with a Level and check that the washer is stable.
Put an unbalance part (rubber) inside of drum and start QC test mode and run in high spin (Refer to section 7-2). When the machine is spinning in high speed, verify that it is stable. If you do not have the unbalance part, put 4.5 to 6.5 lbs (2 to 3 kg) of clothing. Once loaded, press power, Rinse+Spin and the start/pause button in sequence. When the machine is spinning in high speed, verify that it is stable.
Unbalance Part
YES
If it is not stable, adjust feet accordingly. After the washer is level, tighten the lock nuts up against of the base of the washer. All lock nuts must be tightened.
Tighten
Tighten
22
NO WATER SUPPLY
Is water supply shut-off?
NO
Is the tap opened?
NO YES
When you press both WASH/RINSE button and DELAY WASH button simultaneously, is the water YES level frequency below 246? NO Is the inlet valve filter clogged?
YES
NO
5
NO
YES
Verify the voltage of the inlet valve connector is 120 V AC.
Steam 4 Bleach
NO
NO YES
Bleach Steam
Are receptacles correctly connected to the terminals of the INLET VALVE ASSEMBLY? YES
NO
YES YES
23
Is water supplied?
Bleach Steam
Are the plugs correctly connected to the terminals of the INLET VALVE ASSEMBLY?
Bleach cap
SOFTENER
Softener cap
ABNORMAL SOUND
24
When pressing WASH/RINSE and DELAY WASH at the same time after draining, is the water level frequency 255? When pressing WASH/RINSE and DELAY WASH buttons at the same time while washing, is the water level frequency between 230 - 243 ?
NO
YES
BL YL RD RD BL WH WH BL BK YL BK BL RD SB SB SB WH WH WH SB WH YL
Check the voltage between two pins while pressing the POWER button. Is the voltage 120 V AC?
YES
DRAIN MALFUNCTION
YES YES
NO
Is the impeller of the drain pump clogged?
NO
Is the connector disconnected, disassembled?
YES
NO
Is the coil of the drain pump too high or low? (resistance of the coil is 10-20 )
BL YL RD RD BL WH WH BL BK
YES
NO
When checking voltage between connectors during spin, is the voltage 120 V AC as in the figure?
YL BK BL RD SB SB SB WH WH SB WH YL
WH
NO
25
BL
WH
BL
BK
YL RD YL WH RD YL BL BL WH RD SB SB WH SB WH WH SB BK
Extra Hot: 70 C
BL
WH
BL
BK
YL RD YL WH RD YL BL BL WH RD SB SB WH SB WH WH SB BK
(1)
26
YES
NO YES
NO
Connector
Is the connector disconnected, disassembled?
YES
NO
Connector
Is the coil of the right side of drain pump open or short circuited? (Coil R is 18-30 )
YES
BL YL RD RD BL WH
WH
BL
BK
NO
When checking voltage between the connectors during spin, is the voltage 120 V AC, as the figure?
YL BK BL RD SB SB SB WH WH SB WH YL
WH
NO
27
SPIN TROUBLE
Check the SENSOR SWITCH ASSEMBLY or HOSE (Pressure). If the problem is on the SENSOR SWITCH ASSEMBLY or the HOSE, replace the SENSOR SWITCH ASSEMBLY or the HOSE.
Check during spin if the frequency of the water level is 248 or more.
Press the START/PAUSE button 2 times in QC Test mode, is the drum spinning at low speed?
Normal
BL
WH
BL
BK
YL RD YL WH
RD YL BL
BK SB
BL WH RD SB
WH
SB WH SB WH
(1)
(2)
Check the motor connector, Is the resistance of the terminal the same as the figure? MOTOR TERMINAL Resistance of terminal: About 5 15
Is there clicking sound once or twice when the START/PAUSE button is pressed to start the cycle?
BL WH BL BK YL RD YL WH
Check the DOOR SWITCH ASSEMBLY Connector and MAIN PWB ASSEMBLY (Red 3 pin, Yellow 4 pin and white 3 pin connector (1)). Replace the DOOR SWITCH ASSEMBLY.
RD YL BL
BK SB
BL WH RD SB
WH
SB WH SB WH
28
9. DISASSEMBLY INSTRUCTIONS
Be sure to unplug the machine out of the outlet before disassembling and repairing the parts.
Unscrew 2 screws on the back of the top plate. Pull the top plate backward and upward as shown.
Taking out 1 screw. Lift the side the Control Panel Assembly and pull it out
Unscrew the 8 screws from the Control Panel Assembly. Disassemble the Display PWB Assembly.
29
Disconnect the POWER connector and SENSOR SWITCH ASSEMBLY. Remove the Protect Cover.
PROTECT COVER
30
Disassemble the top plate assembly. Pull out the drawer. Push out the DISPENSER ASSEMBLY after unscrew 2 screws.
Blue Housing (YL-BK) Red Housing(VT-BK) White Housing(WH-BK) Blue Housing(GY-BK) Red Housing(BL-BK) Unscrew 2 screws from the back of the cabinet.
Disassemble two (or three) connectors from the NOISE FILTER. Unscrew a screw from the TOP BRACKET.
31
Unscrew the 5 screws from upper of the canbinet cover. Unscrew the screw from filter cover.
Put a flat ( - ) screwdriver or putty knife into the both sides of the filter cover, and pull it out.
Unscrew the screw from the lower side of the cabinet cover.
32
Tilt the cabinet cover. Disconnect the door switch connector. NOTE: When assembling the CABINET COVER, connect the connector.
33
Open the door. Unscrew the 7 screws from the HINGE COVER.
Put a flat ( - ) screwdriver into the openng of the hinge, and pull out the hinge cover.
Unscrew a screw from the lower side of door. Disassemble the door upward.
Open the door and disassemble the CLAMP ASSEMBLY. Unscrew the 2 screws. NOTE Reconnect the connector after replacing the DOOR SWITCH ASSEMBLY.
34
Disassemble the cabinet cover. Separate the pump hose, the bellows and the circulation hose assembly from the pump assembly. Disassemble the pump assembly in arrow direction.
Disassemble the cabinet cover. Separate 2 connectors from the heater. Loosen the nut and pull out the heater.
CAUTION When assembling the heater, insert the heater into the heater clip on the bottom of the tub. Tighten the fastening nut so the heater is secure.
Disassemble the cabinet cover. Unplug the white connector from the thermistor. Pull it out by holding the bracket of the thermistor.
35
Disassemble the cabinet cover. Separate the heater from the tub. Remove any foreign objects (wire, coin, etc.) by inserting a long bar in the opening.
Unscrew 2 screws on the back of the top plate. Pull the top plate backward and upward as shown.
36
Disassemble the back cover. Remove the bolt. Pull out the Rotor.
Unscrew the 2 screws from the tub bracket. Remove the 6 bolts on the stator. Unplug the 2 connectors from the stator.
Disassemble the damper hinges from the tub and base. Separate the dampers.
37
To check out the fault diagnosis of TSG, in case of removing the water inside, you can pull out the plug and let the water drain away.
Remove the housing coupled the TSG (Heater, Water level frequency-sensor, Thermistor)
38
Remove the Body Frame and then, separate the TSG from the washer
39
A455
A450
A111
A102 A103
A104
A105
A106
A152
A101 A141
A151
A153
A130 A140
A133
A440
A155
A300 A310
A201
A220
A303 A200
40
F140
K411
K610
K410 K611 K115 K110 K111 K140 F315 F310 F465 K141 F466
K513 K530
K320
K130
K530
K121
K131
F328
K340
F467
F468
K550
K342
K346
K344
K345
F145
41
F462
F321
F300
F170
F160
F227
F226
F327
F435
F120
A275
HOT (RED)
F130
A276
COLD (BLUE)
F432
42