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Christopher Fernando: People

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Christopher Fernando

Plano, TX. 75075


T 720-675-8199
c.fernando@mac.com

PEOPLE
Some people I’ve worked with and where I’ve worked with them.
Contact information will be provided, upon request.
James Harrison - Symplified
Terance Reed - Sungard Availability Services
John Orndorff - Sungard Availability Services

PROFILE
Bachelor of Science in Computer & Information Sciences, specializing in computer and network security
& UNIX/Linux Administration. Senior UNIX administration skills. Proficient in analysis and
implementation of security policy. Accustomed to working on a team of like-minded engineers. Able to
coordinate tasks with various departments within an organization.

EXPERIENCE
Application Security Engineer, Alteryx, Inc.; Plano, TX - 11/2018 - Present
Mixture of application security, information security and DevOps responsibilities to ensure consistent,
reliable and secure delivery of current and new products in the development pipeline. Working with
DevOps/SecOps/Developers to ensure uniform development environments.

Key technologies used: Veracode SAST, Veracode DAST, Amazon AWS, terraform, Linux.

Team Lead - Systems Engineer, Sungard Availability Services.; Richardson, TX — 7/2017 - 11/2018
Remotely managed team of 4 Senior Systems Engineers (virtual office employees) to ensure on time
delivery of customer requests and projects. Managed incidents and incident root cause analysis with direct
reports to ensure customer SLA/SLR are met. Engaged in troubleshooting environment issues and
worked with team to deploy sustainable remediation to ensure stability. Worked with both internal and
customer management teams to improve processes and efficient handling of issues within the
environment. Executed change tickets, request tickets, and incident tickets, as needed, to support the team.
Continued shell and perl script automation research to deploy to customer environment to ensure
stability.

Senior Systems Engineer (Solaris, Linux, Virtualization), Sungard Availability Services.; Richardson, TX
— 10/2016 - 7/2017
Transferred to a dedicated customer support group in October 2016, handling one of Sungard Availability
Services’ complex, government contractor accounts. High security and confidentiality required to work on
the account. Worked with team to build environment from scratch, per customer requirements and
transition to a run & maintain posture with complete documentation. Managed Oracle Consulting
resources during build phase of project to ensure on time delivery of key milestones and overall project
delivery. Assisted management in providing technical guidance for internal and customer teams to ensure
a stable platform. Continued to work with other teams within SungardAS to ensure dedicated customer
platform ran in parallel configurations to other customer environments to ensure consistency of platforms
for ease of cross-team support. Built shell and perl scripts to assist with build automation to ensure
consistency of delivery. Key technologies used in supporting this customer: Solaris 11, Oracle OVM x86,
Oracle Enterprise Linux 7.
Senior UNIX Engineer/Team Lead, Sungard Availability Services.; Richardson, TX — 7/2014 - 10/2016
Relocated to Richardson, TX in July of 2014. Same duties with SungardAS and promoted to UNIX Team
Lead in April 2015. Duties as UNIX Team Lead include task assignment, technical escalation support for
the team, project direction, service design review, service exception review, and mentoring current and new
employees in the organization.

Senior UNIX Engineer, Sungard Availability Services.; Thornton, CO — 5/2013 - 7/2014


Same responsibilities as position held 2010-2012. Key technologies used in supporting assigned
customers: Solaris 10, Solaris 11, Solaris Logical Domains, Solaris Zones, ZFS, VMWare ESX 3.5, and
RedHat Linux 5.

Senior Operations Engineer, Symplified, Inc..; Boulder, CO — 4/2012 - 5/2013


Participated in the design, implementation, deployment, verification, and monitoring of Symplified’s
production architecture and office networks. Worked alongside partners and customers performing pre-
and post-installation and management of Symplified’s SinglePoint Identity Routers within complex
customer networks and environments. Managed a variety of systems and services including database
backups, network performance testing/tuning, and vulnerability scanning. Advised the Customer Support
team as they configure and deploy new customer implementations. Developed and integrated in-house
systems to fulfill internal needs for various Symplified departments and projects, leveraging open-source
solutions where possible/practical. Participated in an on-call rotation for critical issues which arise outside
of normal work hours.

Senior UNIX Engineer, Sungard Availability Services.; Thornton, CO — 4/2010 - 4/2012


Developed and installed cost effective, operationally supportable solutions that meet complex customer
requirements and SLAs. Maintained deep technical knowledge of multiple technologies within a
customer’s environment. Provided direct operational support of Sungard’s largest managed services
customers and maintained ownership and a deep technical knowledge. Provided clear technical
documentation and procedures to ensure other members of Sungard delivery could assist in monitoring,
troubleshooting and changing complex customer environments. Was responsible for direct customer
communication, working closely with other central operations technical teams and customer service teams.
Provided assistance/training and leadership to other engineers. Performed weekly and monthly
maintenance activity as required. Participated in the on call rotation for after-hours support. Actively re-
architected customer ZFS configurations for best practices as well as maintainability. Key technologies
used in supporting assigned customers: Solaris 10, Solaris 11, Solaris Logical Domains, Solaris Zones,
ZFS, VMWare ESX 3.5, and RedHat Linux 5.

IT Systems Analyst II Senior, Vail Resorts Management Company.; Broomfield, CO — 6/2008 - 4/2010
Administered, managed and tuned all tiers of production e-commerce application running on Progress
OpenEdge and Solaris 10. Tasks included scripting, backup, recovery, patching, performance monitoring
and tuning. Worked closely with members of the database, security, web and network teams as well as
provided on call support. Utilized Sun LDOM (Logical Domain) technology to extend hardware platforms.
Maintenance of testing environments utilizing Solaris Zones. Developed monitoring services utilizing
Nagios, MRTG, and custom checks for Progress OpenEdge. Automated system tasks and working with
vendor to improve quality of deployed applications. Enhanced security of operating systems for PCI
compliance. Worked with business to accomplish long term needs and establish on-going strategy for
expansion of services.

E D U C AT I O N
The University of Delaware — Bachelor of Science - Computer and Information Sciences, 2006

C E R T I F I C AT I O N S
Sun Certified System Administrator, Solaris 8 - April 2002
Sun Certified System Administrator, Solaris 10 - April 2009
GIAC GSEC - February 20202

SKILLS
Senior UNIX administrative experience with Solaris (2.5.1 – 11.3), FreeBSD (2.2.7 – 5.x, 8.1+), MacOS
(System 7 – OS X 10.15, OS X Server 10.3) and Linux (OEL/RedHat). Familiar with various network and
security tools such as nmap, and Wireshark. Programming and scripting experience with the following
languages and UNIX shells: C, Perl, C-Shell, Bourne-shell.

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