Topic 4202
Topic 4202
Topic 4202
Description
Select a product or service and describe how the dimensions of quality influence its acceptances a
product or service and describe how the dimensions of quality influence its acceptance
ANSWER.
Dimensions for quality like reliability, durability, features, and performance influence products
acceptance, and the example given is Samsung. For every product coming to the market, consumers
already have their expectations on their quality which will determine whether it will be widely or
narrowly accepted. Dimensions of quality range from durability, reliability, features, and performance,
and a product from a brand like Samsung have followed all these dimensions which favors their
First, they are very durable because upon their purchase consumers will have faith automatically that
their electronics will last without a doubt. The products are as well reliable to satisfy customers each
time they are needed for their consumption. Their features are unique make consumers easily attracted
to them and remain the most preferred to other products dealing in the same industry as Samsung.
Finally, their performance is exactly as the product description is and all these dimensions influence
their acceptance at the market to remain as the most likable electronics in the market compared to