Marvin Pascual

MARVIN PASCUAL
OBJECTIVES:
To be able to fully exercise my skills and other God given qualities and obtain an opportunity to contribute
positively to an institution who needs hardworking and resourceful employees with the thought of serving my
fellowmen and giving greater glory to God.
EDUCATION:
Tertiary: Concepcion Holy Cross College, Inc.

Bachelor of Science in Business Administration
Major in Financial Management
Brgy. Minane, Concepcion, Tarlac
2012-2015
Secondary: Benigno S. Aquino National High School

Concepcion, Tarlac
2002-2006
Primary: Almendras Elementary School

Brgy. San Isidro Concepcion, Tarlac
1996-2002
WORK EXPERIENCE:
Company: VXI Global Holdings

Position: Account Associate
November 02, 2018 – December 23, 2020
Address: Tech Hub 5&6 SM City Clark Brgy. Malabanias Angeles City, Pampanga
Duties and Responsibilities:
● Answering incoming calls and resolving customer issues.
● Sell products and place customer order in the system.
● Explaining customer bills and providing options on how to lower down bill moving forward.
● Doing basic troubleshooting regarding customer services.
● Identify and escalate issues to supervisor.
Company: Watsons Personal Care Inc.

Position: Store Manager
December 18, 2017 – May 01, 2018
Address: G/F Waltermart Concepcion, Tarlac
● Recruiting, training, supervising and appraising staffs
● Managing budgets, maintaining statistical and financial records.
● Dealing with customer queries and complaints.
● Maximizing profitability and setting/meeting sales targets, including motivating staffs to do so.
● Ensuring compliance with health and safety protocols
● Creates measures to minimize losses and damage.
● Cascades ongoing promotions, activities, memos and following standard power talk guidelines on a
daily basis.
Company: Barnick Foods I nc.

Position: Assistant Restaurant Manager
August 18, 2015 – May 09, 2017
Address: G/F Robinsons Luisita, San Miguel Tarlac City
● Making sure that sales target was met.
● Doing sales call to other establishment to generate more sales.
● Overseeing restaurant staff performance.
● Cascades ongoing promotions, activities, memos and following standard power talk guidelines on a
daily basis.
● Resolve customer complaints to their overall satisfaction.
● Optimizing profits and controlling costs.
Company: Merchantile Stores Group Inc.

Position: Stock Clerk
September 26, 2008 – July 31, 2013
● Receive deliveries from RDU, count merchandise, verify price in IVS & check for defects, input
information in MMS.
● Forward items to selling area for display.
● Replenish display to selling area.
● Doing inventory of fast moving and slow-moving items.
● Do physical inventory of merchandise in the stock room & in the selling area.
● Check and confirm readiness or merchandise for display, ensure only items of good quality are
displayed.
● Facilitate return of defective items to supplier.
Position: Checker
August 01, 2013 – March 01, 2015
Address: M.A Roxas Highway Malabanias Angeles City
● Efficiently pack/bag customer purchases & check pertinent documents of the transactions.
● Check and ensure accurate documentation & compliance to security measures for all transactions.
● Check quantity of the items purchased & efficiently pack/bag the items following set standards and
procedures.
● Check completeness and ensure safekeeping of necessary materials/supplies/documents at the
counter.
● Record all cancelled, voided & suspended transactions.
● Submit all sales documents to Checking Supervisor at the end of the day.
SEMINARS AND TRAININGS ATTENDED:
● Quality Customer Service Workshop

SM City Clark
September 09, 2009
● Values Orientation Workshop

SM City Clark
September 25, 2009
● Product Knowledge
SM City Clark
June 24, 2010
● Job Induction Buddy System

SM City Clark
January 17, 2011
● Customer Handling Skills Workshop

SM City Clark
May 18, 2011
● Restaurant Management Training Program

Jollibee Center
Ortigas City
August 18, 2015 – October 08, 2015
● Service Quality Manager Development Program

Jollibee Plaza
Ortigas City
December 11, 2015
● Sales and Marketing Manager Development Program

Jollibee Plaza
Ortigas City
May 9-10, 2016
● Sales and Marketing Manager Sales Rally

Chowking Capas
July 04, 2016
● Feedback Management System with Legal Perspective

Jollibee Plaza
Ortigas City
July 05-06, 2016
● First Aid Training Program

Jollibee Maimpis
San Fernando, Pampanga
August 9-10, 2016
● Profit and Loss Workshop

NIDEL Office
November 22, 2016
● Human Resource Manager Alignment Program

Jollibee Maimpis
February 01, 2017
● Sales and Marketing Manager Sales Plan

NIDEL Office
April 25, 2017
PERSONAL DATA:
Date of Birth : January 23, 1990
Gender : Male
Citizenship : Filipino
Height : 5’5
Weight : 80 kls.
Age : 31 years old
Religion : Iglesia Ni Cristo
Civil Status : Single
Language : English, Tagalog, Pampango
SKILLS:
● Knowledge of accounts payable and accounts receivable.
● Good leadership skills.
● Good communication skills.
● Skill in the use of operating basic office equipment.
● Records maintenance skills.
● Good in Decision Making and Problem Solving.
● Accuracy and Attention to details.
● Time and Project Management.
● Knowledge in Microsoft Office Excel, Power point and Word.
● Computer Literate.
● Good Organization and Prioritization Skills.
● Developed quality standards for better Performance and Reliability.
CHARACTER REFERENCES:
Ms. Ruby Anne D. Componion

Depatment Manager – The SM Store
0927 580 3875
Mr. Marlon Bryan Antolin

Team Leader – VXI Gobal Holdings
0915 884 8761
Ms. Maricel Magbag

Srore Manager - Watsons
0947 767 0779
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Marvin P. Hilario
Applicant

Marvin Pascual

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MARVIN PASCUAL

Tertiary: Concepcion Holy Cross College, Inc.

Secondary: Benigno S. Aquino National High School

Primary: Almendras Elementary School

Company: VXI Global Holdings

Duties and Responsibilities:

● Answering incoming calls and resolving customer issues.

● Sell products and place customer order in the system.

● Doing basic troubleshooting regarding customer services.

● Identify and escalate issues to supervisor.

Company: Watsons Personal Care Inc.

● Recruiting, training, supervising and appraising staffs

● Managing budgets, maintaining statistical and financial records.

● Dealing with customer queries and complaints.

● Ensuring compliance with health and safety protocols

● Creates measures to minimize losses and damage.

Company: Barnick Foods I nc.

Duties and Responsibilities:

● Making sure that sales target was met.

● Doing sales call to other establishment to generate more sales.

● Overseeing restaurant staff performance.

● Optimizing profits and controlling costs.

Company: Merchantile Stores Group Inc.

Duties and Responsibilities:

● Replenish display to selling area.

● Doing inventory of fast moving and slow-moving items.

Duties and Responsibilities:

SEMINARS AND TRAININGS ATTENDED:

● Quality Customer Service Workshop

● Values Orientation Workshop

● Job Induction Buddy System

● Customer Handling Skills Workshop

● Restaurant Management Training Program

● Service Quality Manager Development Program

● Sales and Marketing Manager Development Program

● Sales and Marketing Manager Sales Rally

● Feedback Management System with Legal Perspective

● First Aid Training Program

● Profit and Loss Workshop

● Human Resource Manager Alignment Program

● Sales and Marketing Manager Sales Plan

Date of Birth : January 23, 1990

Age : 31 years old

Religion : Iglesia Ni Cristo

Civil Status : Single

Language : English, Tagalog, Pampango

● Knowledge of accounts payable and accounts receivable.

● Good leadership skills.

● Good communication skills.

● Skill in the use of operating basic office equipment.

● Records maintenance skills.

● Good in Decision Making and Problem Solving.

● Accuracy and Attention to details.

● Time and Project Management.

● Knowledge in Microsoft Office Excel, Power point and Word.

● Good Organization and Prioritization Skills.

● Developed quality standards for better Performance and Reliability.

Ms. Ruby Anne D. Componion

Mr. Marlon Bryan Antolin

Ms. Maricel Magbag