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    Problem Solving

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    kumarmadhavan
    This document provides information on problem solving techniques. It discusses identifying the problem, creating solutions, and implementing solutions. Specific techniques covered include Pareto analysis, flowcharts, histograms, scatter diagrams, cause-and-effect diagrams, the 5 whys method, brainstorming, mind mapping, six thinking hats, and literature research. The challenges of problem solving like identifying the problem and generating ideas are also addressed. Overall, the document outlines a process for systematically solving problems using defined analytical tools and thinking approaches.

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    © All Rights Reserved
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    Problem Solving

    Uploaded by

    kumarmadhavan
    26 views17 pages
    This document provides information on problem solving techniques. It discusses identifying the problem, creating solutions, and implementing solutions. Specific techniques covered include Pareto analysis, flowcharts, histograms, scatter diagrams, cause-and-effect diagrams, the 5 whys method, brainstorming, mind mapping, six thinking hats, and literature research. The challenges of problem solving like identifying the problem and generating ideas are also addressed. Overall, the document outlines a process for systematically solving problems using defined analytical tools and thinking approaches.

    Original Description:

    How to solve problem

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    This document provides information on problem solving techniques. It discusses identifying the problem, creating solutions, and implementing solutions. Specific techniques covered include Pareto analysis, flowcharts, histograms, scatter diagrams, cause-and-effect diagrams, the 5 whys method, brainstorming, mind mapping, six thinking hats, and literature research. The challenges of problem solving like identifying the problem and generating ideas are also addressed. Overall, the document outlines a process for systematically solving problems using defined analytical tools and thinking approaches.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    26 views17 pages

    Problem Solving

    Uploaded by

    kumarmadhavan
    This document provides information on problem solving techniques. It discusses identifying the problem, creating solutions, and implementing solutions. Specific techniques covered include Pareto analysis, flowcharts, histograms, scatter diagrams, cause-and-effect diagrams, the 5 whys method, brainstorming, mind mapping, six thinking hats, and literature research. The challenges of problem solving like identifying the problem and generating ideas are also addressed. Overall, the document outlines a process for systematically solving problems using defined analytical tools and thinking approaches.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 17

    Problem Solving

    Agenda
    • Identifying the Problem
    • Creating Solution
    • Implementing the solution
    Steps to Solve the problem

    Idea Select Next Idea

    Idea

    Problem Identify Solutions Implement Communicate


    Idea

    Idea
    Evaluate

    Idea
    Implementation
    Sequence
    Ideas
    Challenges in Problem Solving
    • Identifying the problem
    • Getting with Ideas
    • Continuous Trying – Let me try just one more moment
    Identifying the problem
    • Pareto Analysis
    • Flowcharts
    • Histograms
    • Scatter Diagrams
    • Cause-and-Effect Diagrams

    If Only
    I Knew
    Pareto Analysis
    • Compare a state and numerical variable
    • A chart with bar and line
    • Contains individual and cumulative values
    • Individual values represented in
    descending order by bar
    • Cumulative total represented by line
    • Helps to prioritize most contributing
    problems
    Flowcharts
    • Graphical representation of steps
    • Details sequence of steps involved
    • Identify steps carried out
    Start/
    Finish Operation Operation Decision Operation

    Operation Operation

    Decision Start/
    Finish
    Histograms
    • Helps understand distribution
    of numerical data
    • Aids in understanding timing
    nature of a problem
    • Identifies timeliness
    associated with problem
    • Eg: Traffic congestion
    Scatter Diagram
    • Comparing two numerical
    variables
    • Understand relationship
    between two variables
    Cause and Effect(Fish Bone) Diagram
    • Identifies cause – effect diagram
    • Identify major causes and sub causes
    • Each level giving more details on the root cause
    5 W 1 H method
    • asking questions
    What Where Who When
    • Comprehend for details
    • Analyze inferences
    • Judgment to get to the How
    fundamental facts and guide
    statements to get to the
    abstraction Why Why Why Why Why

    • Drill down to get to the core of Also called 5 Why


    a problem Method
    Problem Solving
    • Brain Storming & Mind Map
    • Six Thinking Hats
    • Literature research
    Brain Storming & Mind Map
    • Ask questions
    • No questions are dumb
    • Categorize all questions
    • Start answering
    • Prioritize the questions
    • Identify groups to answer
    • Task force to implement
    Six Thinking Hats

    • • The
    What do you feel information
    about• Theseeking
    sunshine • hat. • This is the
    The caution hat. creative
    • The mode
    control hat,
    hat.
    the suggestion? of thinking.organising thinking itself.
    •
    • It is positive and In black hat the thinker
    • What are •yourWhat
    gut are the constructive.
    facts? • Green
    points out errors or pit-represents
    • Sets thegrowth
    focus, calls for
    reactions?• What information is falls. and movement.
    the use of other hats.
    • It is about effectiveness
    • available?
    What intuitions do you Whatandisgetting a• jobWhat
    done. In or
    are the•risks green• hat we lookand
    Monitors to reflects on
    have? relevant? dangers involved? new ideas the
    andthinking
    solutions.
    processes
    • What are the benefits,
    • When wearing the white • Identifies • Lateral
    difficulties and used. wears a
    thinking
    • Don’t think too long or the advantages?
    too hard. hat we are neutral in our problems. green hat.
    • Blue is for planning.
    thinking.
    Literature Research
    • We are NOT the first to have problem and we won’t be the LAST to have it!
    • Do not stop after first link first idea
    • There will be related / similar ideas
    • There will be dissimilar ideas
    • Implement both
    • Search on
    • How to do
    • Error
    • Product guidelines
    • Do it step by step
    Implementing the next ideas
    Exercise
    • Look at few persistent problem we resolved recently

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