República Bolivariana de Venezuela

Universidad Nacional Experimental

“Simón Rodríguez”
Núcleo Barquisimeto
Curso: Calidad y Productividad

Calidad y Productividad Participantes:

Sección “A”:
Elías Pérez C.I. 26.669.378.
Mirtha Pérez C.I: 14.293.553.
Sección “B”:
Jennifer Alvarado C.I.: 27.411.638.
Facilitador: Nelson Fernández
Septiembre,2020.
 La Calidad
¿Qué es? Algunas características que la definen son:
⦁ Se orienta al consumidor sus opiniones,
Es el conjunto de cualidades, atributos
necesidades y expectativas deben
y propiedades de una persona, objeto u integrarse en el diseño de productos y
organismo que satisfacen necesidades servicios.

del cliente a través del cumplimiento ⦁ Esta es responsabilidad de todos, y se

origina desde el diseño de los sistemas
de los requisitos establecidos.
directivos.
“Se alcanza con base en la ⦁ Se orienta a las prioridades y depende de
satisfacción de las la capacidad de innovación tecnológica y
necesidades de los clientes". el grado de involucramiento de los
empleados en los procesos.

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La Calidad total
Se define como:
¿Cómo se logra?
Un concepto, una filosofía, una
Rescatando los valores morales de la sociedad; con ellos el
estrategia, un modelo de
empresario deberá encargarse de implementar los mismo a sus
hacer negocios y está localizado
trabajadores para así conseguir una población laboral más
hacia el cliente.
predispuesta, que cuenten con :
Esta no solo se refiere • Mejor capacidad de asimilar los problemas de calidad.
al producto o servicio en sí, sino que • Mejor criterio para sugerir cambios en provecho de la
es la mejoría permanente del aspecto
calidad.
organizacional, gerencial • Mejor capacidad de análisis y observación del proceso
de manufactura.
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 Funciones de la Calidad
Control de calidad Aseguramiento de Mejoramiento de la
calidad calidad
Se encarga de la
Verificación – Detección – Conlleva la Planeación – Se encarga de la Cultura
Acciones correctivas – Prevención de tal manera organizacional – Cambio
Estandarización o que el producto se – Aprendizaje en el que se
normalización de los encuentre resguardado en observa el proceso de
productos o servicios que óptimas condiciones. evolución e innovación
ofrece la empresa. del producto o servicio.

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 11
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Our process is easy

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33

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Big concept
Bring the attention of your audience over a
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This is a slide title
⦁ Here you have a list of items
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Your audience will listen to you or read the content, but
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1

Transition headline
Let’s start with the first set of slides
“Quotations are commonly printed
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invoke philosophical thoughts from
the reader.

9
You can also split your content
White Black
Is the color of milk and fresh Is the color of ebony and of outer
snow, the color produced by the space. It has been the symbolic
combination of all the colors of color of elegance, solemnity and
the visible spectrum. authority.

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Use diagrams to explain your ideas

Lorem Ipsum

Lorem Ipsum Lorem Ipsum

Lorem Ipsum Lorem Ipsum Lorem Ipsum Lorem Ipsum

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A B C

Yellow 10 20 7

Blue 30 15 10

Orange 5 24 16

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Let’s review some concepts
Yellow Blue Red
Is the color of gold, butter and ripe Is the colour of the clear sky and Is the color of blood, and because
lemons. In the spectrum of visible the deep sea. It is located between of this it has historically been
light, yellow is found between violet and green on the optical associated with sacrifice, danger
green and orange. spectrum. and courage.

Yellow Blue Red

Is the color of gold, butter and ripe Is the colour of the clear sky and Is the color of blood, and because
lemons. In the spectrum of visible the deep sea. It is located between of this it has historically been
light, yellow is found between violet and green on the optical associated with sacrifice, danger
green and orange. spectrum. and courage.

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You can insert graphs from Excel or Google Sheets
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⦁ Photographs by Unsplash
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