GE Healthcare

CardioSoft v7.0 Citrix® v7.13

Xen Desktop/XenApp Installation
Manual
Software Version 7.0 Revision C

CardioSoft V7.0 English

© 2019 General Electric Company.
All Rights Reserved.
Publication Information
The information in this manual applies only to CardioSoft version 7.0 and Citrix v7.13. It does not apply to other versions of the
software. Due to continuing product development, the content of this manual is subject to change without notice.
CardioSoft is a trademark in select countries outside the United States and is owned by GE Medical Systems Information Technologies,
Inc., a General Electric Company going to market as GE Healthcare. All other marks are owned by their respective owners.
The document part number and revision are on each page of the document. The revision identifies the document’s update level. The
revision history of this document is summarized in the following table.

Revision Date Description

C 06 May 2019 Initial release.

To access other GE Healthcare Diagnostic Cardiology manuals, go to the Common Documentation Library (CDL), located at
www.gehealthcare.com/documents, and click Cardiology.

2 CardioSoft v7.0 2096198-109

06 May 2019
Service Manual Language Information
WARNING This service manual is available in English only.
(EN) • If a customer's service provider requires a language other than English, it is the
customer's responsibility to provide translation services.

• Do not attempt to service the equipment unless this service manual has been
consulted and is understood.

• Failure to heed this warning may result in injury to the service provider, operator, or
patient, from electric shock, mechanical or other hazards.

ПРЕДУПРЕЖДЕНИ Това упътване за работа е налично само на английски език.

Е (BG) • Ако доставчикът на услугата на клиента изиска друг език, задължение на
клиента е да осигури превод.

• Не използвайте оборудването, преди да сте се консултирали и разбрали

упътването за работа.

• Неспазването на това предупреждение може да доведе до нараняване на

доставчика на услугата, оператора или пациент в резултат на токов удар или
механична или друга опасност.

警告 本维修手册仅提供英文版本。
ZH-CN • 如果维修服务提供商需要非英文版本，客户需自行提供翻译服务。
• 未详细阅读和完全理解本维修手册之前，不得进行维修。
• 忽略本警告可能对维修人员，操作员或患者造成触电、机械伤害或其他形式的伤害。
警告 本維修手冊只提供英文版。
(ZH-TW) • 如果客戶的維修人員有英語以外的其他語言版本需求，則由該客戶負責 提供翻
譯服務。

• 除非您已詳閱本維修手冊並了解其內容，否則切勿嘗試對本設備進行維 修。
• 不重視本警告可能導致維修人員、操作人員或病患因電擊、機械因素或 其他因素
而受到傷害。
UPOZORENJ Ove upute za servisiranje dostupne su samo na engleskom jeziku.
E (HR) • Ukoliko korisnički servis zahtijeva neki drugi jezik, korisnikova je odgovornost
osigurati odgovarajući prijevod.

• Nemojte pokušavati servisirati opremu ukoliko niste konzultirali i razumjeli ove upute.
• Nepoštivanje ovog upozorenja može rezultirati ozljedama servisnog osoblja, korisnika
ili pacijenta prouzročenim električnim udarom te mehaničkim ili nekim drugim
opasnostima
VAROVÁN Tento provozní návod existuje pouze v anglickém jazyce.
Í (CS) • V případě, že externí služba zákazníkům potřebuje návod v jiném jazyce, je
zajištění překladu do odpovídajícího jazyka úkolem zákazníka.

• Nesnažte se o údržbu tohoto zařízení, aniž byste si přečetli tento provozní

návod a pochopili jeho obsah.

• V případě nedodržování této varování může dojít k poranění pracovníka

prodejního servisu, obslužného personálu nebo pacientů vlivem elektrického
proudu, respektive vlivem mechanických či jiných rizik.

2096198-109 CardioSoft v7.0 3

 Service Manual Language Information (cont'd.)

ADVARSEL Denne servicemanual findes kun på engelsk.

(DA) • Hvis en kundes tekniker har brug for et andet sprog end engelsk, er det kundens
ansvar at sørge for oversættelse.

• Forsøg ikke at servicere udstyret medmindre denne servicemanual har været

konsulteret og er forstået.

• Manglende overholdelse af denne advarsel kan medføre skade på grund af

elektrisk, mekanisk eller anden fare for teknikeren, operatøren eller patienten.

WAARSCHUWING Deze service manual is alleen in het Engels verkrijgbaar.

(NL) • Indien het onderhoudspersoneel een andere taal nodig heeft, dan is de
klant verantwoordelijk voor de vertaling ervan.

• Probeer de apparatuur niet te onderhouden voordat deze service manual

geraadpleegd en begrepen is.

• Indien deze waarschuwing niet wordt opgevolgd, zou het onderhoudspersoneel,

de gebruiker of een patiënt gewond kunnen raken als gevolg van een elektrische
schok, mechanische of andere gevaren.

HOIATUS Käesolev teenindusjuhend on saadaval ainult inglise keeles.

(ET) • Kui klienditeeninduse osutaja nõuab juhendit inglise keelest erinevas keeles,
vastutab klient tõlketeenuse osutamise eest.

• Ärge üritage seadmeid teenindada enne eelnevalt käesoleva

teenindusjuhendiga tutvumist ja sellest aru saamist.

• Käesoleva hoiatuse eiramine võib põhjustada teenuseosutaja, operaatori või

patsiendi vigastamist elektrilöögi, mehaanilise või muu ohu tagajärjel.

VAROITUS Tämä huolto-ohje on saatavilla vain englanniksi.

(FI) • Jos asiakkaan huoltohenkilöstö vaatii muuta kuin englanninkielistä materiaalia,
tarvittavan käännöksen hankkiminen on asiakkaan vastuulla.

• Älä yritä korjata laitteistoa ennen kuin olet varmasti lukenut ja ymmärtänyt
tämän huolto-ohjeen.

• Mikäli tätä varoitusta ei noudateta, seurauksena voi olla huoltohenkilöstön,

laitteiston käyttäjän tai potilaan vahingoittuminen sähköiskun, mekaanisen vian
tai muun vaaratilanteen vuoksi.
CẢNH BÁO Tài Liệu Hướng Dẫn Sửa Chữa chỉ có bản tiếng Anh.
(VI)
• Nếu các đơn vị cung cấp dịch vụ cho khách hàng yêu cầu một ngôn ngữ nào khác
tiếng Anh, thì khách hàng sẽ có trách nhiệm cung cấp các dịch vụ dịch thuật.
• Không được sửa chữa thiết bị trừ khi đã tham khảo và hiểu Tài liệu Hướng dẫn Sửa chữa.
• Không tuân thủ những cảnh báo này có thể dẫn đến các tổn thương cho người
thực hiện sửa chữa, người vận hành hay bệnh nhân, do sốc điện, các rủi ro về cơ
khí hay các rủi ro khác.

4 CardioSoft v7.0 2096198-109

06 May 2019
 Service Manual Language Information (cont'd.)

WARNUNG Diese Serviceanleitung ist nur in englischer Sprache verfügbar.

(DE) • Falls der Kundendienst eine andere Sprache benötigt, muss er für eine
entsprechende Übersetzung sorgen.

• Keine Wartung durchführen, ohne diese Serviceanleitung gelesen und verstanden

zu haben.

• Bei Zuwiderhandlung kann es zu Verletzungen des Kundendiensttechnikers, des

Anwenders oder des Patienten durch Stromschläge, mechanische oder sonstige
Gefahren kommen.

ΠΡΟΕΙΔΟΠΟΙΗΣΗ Το παρόν εγχειρίδιο σέρβις διατίθεται στα αγγλικά μόνο.

(EL) • Εάν το άτομο παροχής σέρβις ενός πελάτη απαιτεί το παρόν εγχειρίδιο σε γλώσσα
εκτός των αγγλικών, αποτελεί ευθύνη του πελάτη να παρέχει υπηρεσίες
μετάφρασης.

• Μην επιχειρήσετε την εκτέλεση εργασιών σέρβις στον εξοπλισμό εκτός εάν
έχετε συμβουλευτεί και έχετε κατανοήσει το παρόν εγχειρίδιο σέρβις.

• Εάν δεν λάβετε υπόψη την προειδοποίηση αυτή, ενδέχεται να προκληθεί

τραυματισμός στο άτομο παροχής σέρβις, στο χειριστή ή στον ασθενή από
ηλεκτροπληξία μηχανικούς ή άλλους κινδύνους
FIGYELMEZTETÉS Ez a szerviz kézikönyv kizárólag angol nyelven érhető el.
(HU) • Ha a vevő szerviz ellátója angoltól eltérő nyelvre tart igényt, akkor a vevő
felelőssége a fordítás elkészíttetése.

• Ne próbálja elkezdeni használni a berendezést, amíg a szerviz kézikönyvben

leírtakat nem értelmezték és értették meg.

• Ezen figyelmeztetés figyelmen kívül hagyása a szerviz ellátó, a működtető vagy a

páciens áramütés, mechanikai vagy egyéb veszélyhelyzet miatti sérülését
eredményezheti
AÐVÖRUN Þessi þjónustuhandbók er eingöngu fáanleg á ensku.
(IS) • Ef að þjónustuveitandi viðskiptamanns þarfnast annars tungumáls en ensku, er það
skylda viðskiptamanns að skaffa tungumálaþjónustu.

• Reynið ekki að afgreiða tækið nema þessi þjónustuhandbók hefur verið skoðuð og skilin.
• Brot á að sinna þessari aðvörun getur leitt til meiðsla á þjónustuveitanda, stjórnanda
eða sjúklingi frá raflosti, vélrænum eða öðrum áhættum.

PERINGATA Manual servis ini hanya tersedia dalam bahasa Inggris.

N (ID) • Jika penyedia jasa servis pelanggan memerlukan bahasa lain selain dari Bahasa
Inggris, merupakan tanggung jawab dari penyedia jasa servis tersebut untuk
menyediakan terjemahannya.

• Jangan mencoba melakukan servis terhadap perlengkapan kecuali telah membaca

dan memahami manual servis ini.

• Mengabaikan peringatan ini bisa mengakibatkan cedera pada penyedia servis,

operator, atau pasien, karena terkena kejut listrik, bahaya mekanis atau bahaya
lainnya.

2096198-109 CardioSoft v7.0 5

 Service Manual Language Information (cont'd.)

AVVERTENZA Il presente manuale di manutenzione è disponibile soltanto in Inglese.

(IT) • Se un addetto alla manutenzione richiede il manuale in una lingua diversa, il
cliente è tenuto a provvedere direttamente alla traduzione.

• Si proceda alla manutenzione dell'apparecchiatura solo dopo aver consultato il

presente manuale ed averne compreso il contenuto.

• Il non rispetto della presente avvertenza potrebbe far compiere operazioni da cui
derivino lesioni all'addetto, alla manutenzione, all'utilizzatore ed al paziente per
folgorazione elettrica, per urti meccanici od altri rischi.

警告 このサービスマニュアルは英語版しかありません。
(JA) • サービスを担当される業者が英語以外の言語を要求される場合、翻訳作業はその業
者の責任で行うものとさせていただきます。

• このサービスマニュアルを熟読し、十分に理解をした上で装置のサービスを
行ってください。

• この警告に従わない場合、サービスを担当される方、操作員あるいは患者が、感電
や機械的又はその他の危険により負傷する可能性があります。

경고 본 서비스 지침서는 영어로만 이용하실 수 있습니다.

(KO) • 고객의 서비스 제공자가 영어 이외의 언어를 요구할 경우, 번역 서비스를 제공하는 것
은 고객의 책임입니다.

• 본 서비스 지침서를 참고했고 이해하지 않는 한은 해당 장비를 수리하려고 시도하

지 마십시오.

• 이 경고에 유의하지 않으면 전기 쇼크, 기계상의 혹은 다른 위험으로부터 서비스 제

공자, 운영자 혹은 환자에게 위해를 가할 수 있습니다.

BRĪDINĀJUMS Šī apkalpotāju rokasgrāmata ir pieejama tikai angļu valodā.

(LV) • Ja apkalpošanas sniedzējam nepieciešama informācija citā, nevis angļu, valodā,
klienta pienākums ir nodrošināt tās tulkošanu.

• Neveiciet aprīkojuma apkopi, neizlasot un nesaprotot apkalpotāju rokasgrāmatu.

• Šī brīdinājuma neievērošana var radīt elektriskās strāvas trieciena, mehānisku vai citu
risku izraisītu traumu apkopes sniedzējam, operatoram vai pacientam.

ĮSPĖJIMAS Šis eksploatavimo vadovas yra prieinamas tik anglų kalba.

(LT) • Jei kliento paslaugų tiekėjas reikalauja vadovo kita kalba - ne anglų, numatyti
vertimo paslaugas yra kliento atsakomybė.

• Nemėginkite atlikti įrangos techninės priežiūros, nebent atsižvelgėte į šį

eksploatavimo vadovą ir jį supratote.

• Jei neatkreipsite dėmesio į šį perspėjimą, galimi sužalojimai dėl elektros šoko,

mechaninių ar kitų paslaugų tiekėjui, operatoriui ar pacientui.

ADVARSEL Denne servicehåndboken finnes bare på engelsk.

(NO) • Hvis kundens serviceleverandør trenger et annet språk, er det kundens ansvar å
sørge for oversettelse.

• Ikke forsøk å reparere utstyret uten at denne servicehåndboken er lest og forstått.

• Manglende hensyn til denne advarselen kan føre til at serviceleverandøren,
operatøren eller pasienten skades på grunn av elektrisk støt, mekaniske eller andre
farer

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 Service Manual Language Information (cont'd.)

OSTRZEŻENIE Niniejszy podręcznik serwisowy dostępny jest jedynie w języku angielskim.

(PL) • Jeśli dostawca usług klienta wymaga języka innego niż angielski, zapewnienie
usługi tłumaczenia jest obowiązkiem klienta.

• Nie należy serwisować wyposażenia bez zapoznania się i zrozumienia

niniejszego podręcznika serwisowego.

• Niezastosowanie się do tego ostrzeżenia może spowodować urazy dostawcy usług,

operatora lub pacjenta w wyniku porażenia elektrycznego, zagrożenia
mechanicznego bądź innego.

AVISO Este manual de assistência técnica só se encontra disponível em inglês.

(PT- • Se o serviço de assistência técnica do cliente não for GE, e precisar de outro idioma,
BR) será da responsabilidade do cliente fornecer os serviços de tradução.

• Não tente reparar o equipamento sem ter consultado e compreendido este manual
de assistência técnica.

• O não cumprimento deste aviso pode por em perigo a segurança do técnico, operador
ou paciente devido a choques elétricos, mecânicos ou outros.

AVISO Este manual técnico só se encontra disponível em inglês.

(PT- • Se a assistência técnica do cliente solicitar estes manuais noutro idioma, é
PT) da responsabilidade do cliente fornecer os serviços de tradução.

• Não tente reparar o equipamento sem ter consultado e compreendido este

manual técnico.

• O não cumprimento deste aviso pode provocar lesões ao técnico, ao utilizador ou

ao paciente devido a choques eléctricos, mecânicos ou outros.

AVERTISMENT Acest manual de service este disponibil numai în limba engleză.

(RO) • Dacă un furnizor de servicii pentru clienţi necesită o altă limbă decât cea engleză, este
de datoria clientului să furnizeze o traducere.

• Nu încercaţi să reparaţi echipamentul decât ulterior consultării şi înţelegerii

acestui manual de service.

• Ignorarea acestui avertisment ar putea duce la rănirea depanatorului, operatorului

sau pacientului în urma pericolelor de electrocutare, mecanice sau de altă natură.

ПРЕДУПРЕЖДЕНИ Настоящее руководство по обслуживанию предлагается только на английском языке.

Е (RU) • Если сервисному персоналу клиента необходимо руководство не на английском,
а на каком-то другом языке, клиенту следует обеспечить перевод
самостоятельно.

• Прежде чем приступать к обслуживанию оборудования, обязательно

обратитесь к настоящему руководству и внимательно изучите изложенные в
нем сведения.

• Несоблюдение требований данного предупреждения может привести к тому, что

специалисты по обслуживанию операторы или пациенты получат удар
UPOZORENJ Ovo servisno uputstvo je dostupno samo na engleskom jeziku.
E (SR) • Ako klijentov serviser zahteva neki drugi jezik, klijent je dužan da obezbedi
prevodilačke usluge.

• Ne pokušavajte da opravite uređaj ako niste pročitali i razumeli ovo servisno uputstvo.
• Zanemarivanje ovog upozorenja može dovesti do povređivanja servisera,
rukovaoca ili pacijenta usled strujnog udara, ili mehaničkih i drugih opasnosti.

2096198-109 CardioSoft v7.0 7

 Service Manual Language Information (cont'd.)

VAROVANI Tento návod na obsluhu je k dispozícii len v angličtine.

E (SK) • Ak zákazníkov poskytovateľ služieb vyžaduje iný jazyk ako angličtinu,
poskytnutie prekladateľských služieb je zodpovednosťou zákazníka.

• Nepokúšajte sa o obsluhu zariadenia skôr, ako si neprečítate návod na

obsluhu a neporozumiete mu.

• Zanedbanie tohto varovania môže vyústiť do zranenia poskytovateľa služieb,

obsluhujúcej osoby alebo pacienta elektrickým prúdom, mechanickým alebo iným
nebezpečenstvom
OPOZORIL Ta servisni priročnik je na voljo samo v angleškem jeziku.
O (SL) • Če ponudnik storitve stranke potrebuje priročnik v drugem jeziku, mora stranka
zagotoviti prevod.

• Ne poskušajte servisirati opreme, če tega priročnika niste v celoti prebrali in razumeli.

• Če tega opozorila ne upoštevate, se lahko zaradi električnega udara, mehanskih ali
drugih nevarnosti poškoduje ponudnik storitev, operater ali bolnik.

ADVERTENCI Este manual de servicio sólo existe en inglés.

A (ES) • Si el encargado de mantenimiento de un cliente necesita un idioma que no sea el
inglés, el cliente deberá encargarse de la traducción del manual.

• No se deberá dar servicio técnico al equipo, sin haber consultado y comprendido

este manual de servicio.

• La no observancia del presente aviso puede dar lugar a que el proveedor de

servicios, el operador o el paciente sufran lesiones provocadas por causas
eléctricas, mecánicas o de otra naturaleza.

VARNING Den här servicehandboken finns bara tillgänglig på engelska.

(SV) • Om en kunds servicetekniker har behov av ett annat språk än engelska ansvarar
kunden för att tillhandahålla översättningstjänster.

• Försök inte utföra service på utrustningen om du inte har läst och förstår den
här servicehandboken.

• Om du inte tar hänsyn till den här varningen kan det resultera i skador på
serviceteknikern, operatören eller patienten till följd av elektriska stötar, mekaniska
faror eller andra faror.

UYAR Bu servis kılavuzunun sadece İngilizcesi mevcuttur.

I (TR) • Eğer müşteri teknisyeni bu kılavuzu İngilizce dışında bir başka lisandan talep ederse,
bunu tercüme ettirmek müşteriye düşer.

• Servis kılavuzunu okuyup anlamadan ekipmanlara müdahale etmeyiniz.

• Bu uyarıya uyulmaması, elektrik, mekanik veya diğer tehlikelerden dolayı
teknisyen, operatör veya hastanın yaralanmasına yol açabilir.

8 CardioSoft v7.0 2096198-109

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 Service Manual Language Information (cont'd.)

ЗАСТЕРЕЖЕНН Дане керівництво з сервісного обслуговування постачається виключно англійською

Я (UK) мовою.
• Якщо сервісний інженер потребує керівництво іншою мовою, користувач
зобов'язаний забезпечити послуги перекладача.

• Не намагайтеся здійснювати технічне обслуговування даного обладнання,

якщо ви не читали, або не зрозуміли інформацію, надану в керівництві з
сервісного обслуговування.

• Недотримання цього застереження може призвести до травмування сервісного

інженера, користувача даного обладнання або пацієнта внаслідок електричного
шоку, механічного ушкодження або з інших причин невірного обслуговування
обладнання.
CẢNH BÁO Tài Liệu Hướng Dẫn Sửa Chữa chỉ có bản tiếng Anh.
(VI)
• Nếu các đơn vị cung cấp dịch vụ cho khách hàng yêu cầu một ngôn ngữ nào khác
tiếng Anh, thì khách hàng sẽ có trách nhiệm cung cấp các dịch vụ dịch thuật.
• Không được sửa chữa thiết bị trừ khi đã tham khảo và hiểu Tài liệu Hướng dẫn Sửa chữa.
• Không tuân thủ những cảnh báo này có thể dẫn đến các tổn thương cho người
thực hiện sửa chữa, người vận hành hay bệnh nhân, do sốc điện, các rủi ro về cơ
khí hay các rủi ro khác.

2096198-109 CardioSoft v7.0 9

10 CardioSoft v7.0 2096198-109
06 May 2019
 Contents

Introduction ........................................................................................ 13
Terminal/Citrix Server Administrator Directory Overview.............................. 14

Prerequisites ............................................................................................................ 15

Installation Procedures.................................................................... 16
Installing on Windows 8.1, Windows Server 2012 ............................................. 16

Installing on Windows 10........................................................................................ 29

Windows 7, Server 2008 Installation Differences............................................... 28

Managing CardioSoft System Configuration ...................................................... 30

Configuring Citrix XenApp ..................................................................................... 32

2096198-109 CardioSoft v7.0 11

12 CardioSoft v7.0 2096198-109
Introduction

Running CardioSoft in a Citrix XenDesktop or Citrix XenApp virtual environment is

a secure method for reducing costs while centralizing control and security for
mobile services. With Citrix XenDesktop, you can run CardioSoft as a remote full-
featured application. While, with Citrix XenApp, you can run CardioSoft as a
remote viewing station. The following diagram illustrates the workflow and data
flow when running CardioSoft in a Citrix virtual environment.

This document provides the information you need to install and configure the
CardioSoft Diagnostic Systems in a virtual environment running version 7.13 of the
Citrix XenDesktop or XenApp products. While this document provides instructions
for configuring the Citrix products for optimal operation with the CardioSoft
systems, it does not provide instructions for installing the Citrix products or
creating the virtual environment; for those instructions, refer to the
documentation provided with the Citrix products.
NOTE:
Only the Citrix XenDesktop environment supports data acquisition from
CardioSoft systems. In Terminal Server/Citrix XenApp environments, the
CardioSoft systems can be used only as a viewing station; data acquisition
is not supported.

2096198-109 CardioSoft v7.0 13

Introduction

Terminal/Citrix Server Administrator Directory

Overview
To better understand the Terminal/Citrix server installation, the following
diagrams provide an overview of the CardioSoft directories that are selected
during installation. The most important directory for the Terminal/Citrix server is
Application Data, which has to be individualized for each user.
NOTE:
These directories and servers are discussed throughout the remainder of this
document. For simplicity, their names reflect their purposes.

The installation and configuration instructions provided in this document explain

how to provide individual sets of CardioSoft Application Data files for each user.
The CardioSoft installation program sets the Application Data path to different
configuration locations, as seen in the following diagram.

Individual sets of application data files are located in the CardioSoft user profiles.
Before the CardioSoft application is started, the application data (configuration)

14 CardioSoft v7.0 2096198-109

 Introduction

files are copied to the user’s profile. While this only needs to be performed once
during the installation, it can be repeated at a later time to restore default
settings. Afterward, the CardioSoft application uses the Application Data
substituted to the Application Data directory selected during installation.

Prerequisites
To install CardioSoft in a Citrix XenDesktop or a Citrix XenApp environment, you
need the following:
• A Floating License Hardware Key
To install the Floating License Hardware Key, log on to the system with the key
using an account with administrative privileges and run
\Hardlock\install.bat from the CardioSoft v7.0 installation media.
• A shared network database folder
The folder must have read/write access for all CardioSoft users. It can
be accessed using the UNC path, in this format: \\<database_server>\
<database_share>.

2096198-109 CardioSoft v7.0 15

Introduction

Installation Procedures
The procedure for installing Citrix v7.13 XenDesktop or XenApp can include the
following tasks, as appropriate:
• Installing the application
This procedure varies slightly depending on operating system. This manual
provides the instructions for installing on the Windows 10, Windows 8.1, and
Windows Server 2012 (R2) operating systems. For Windows 7 and Windows
Server 2008, only differences in the procedure are provided. Always required.
• Managing the CardioSoft System Configuration
This procedure ensures changes made to the CardioSoft configuration remain
persistent on the virtual machine after a reset. Optional.
• Configuring Citrix XenApp
This procedure is the same regardless of operating system. Required only if you
use a virtual environment running Citrix XenApp.
• Configuring Citrix XenDesktop
This procedure is the same regardless of operating system. Required only if
you use a virtual environment running Citrix XenDesktop.
• Installation of the Citrix CAM-USB Driver Set
This procedure is the same regardless of operating system. Required only if
you use remote acquisition of Resting ECGs in a virtual environment running
Citrix XenDesktop.

Installing on Windows 8.1, Windows Server 2012

NOTE:
If you are installing on systems running Windows 7 or Windows Server
2008, use the following instructions and refer to “Windows 7, Server 2008
Installation Differences” on page 28 for a description of deviations to the
procedure or additional steps that must be performed.
1. Using an account with administrative privileges, log on to the Master Image
for the virtual machine on the Citrix server.
2. Create the necessary directories on the virtual
machine. Use the following procedure:
a. Open a Command Prompt window as an administrator.

16 CardioSoft v7.0 2096198-109

 Installation Procedures

Command Prompt (Admin)

Windows 8.1 Professional Command Prompt Run As Administrator
Windows Server 2012 R2 Windows 8.1 Enterprise, Windows Server 2012

If necessary, refer to Windows Help for instructions on how to open a

Command Prompt window as an administrator.

2096198-109 CardioSoft v7.0 17

Installation Procedures

b. On the Command Prompt window, create a local CardioSoft directory

and substitute an unused drive letter for the directory.
In the following example, the CardioSoft directory C:\CARDIO was
mapped to the drive letter H. These values are used throughout these
instructions. If you create a different directory or map a different drive
letter, be aware of that as you follow these instructions.

c. Close the Command Prompt window.

18 CardioSoft v7.0 2096198-109

 Installation Procedures

3. Insert the CardioSoft v7.0 installation media into the DVD drive
connected to the virtual machine.
One of two things happen.
• If autorun is enabled, the CardioSoft installation begins automatically.
• If autorun is not enabled, start setup.exe in the CASE-CS directory on
the CardioSoft installation media.

In either case, if you are asked to provide administrator permissions to the

installation process, click Continue.
4. On the installation Welcome Screen, select the Enable Expert Mode check
box and click Next.

2096198-109 CardioSoft v7.0 19

Installation Procedures

5. On the Choose Program Files Destination window, accept the default

Destination Folder and click Next.

6. On the Choose Database Destination (Local or Network) window, select

the network UNC path and click Next.
The format of the UNC path is
\\<database_server>\<database_share>.

20 CardioSoft v7.0 2096198-109

 Installation Procedures

7. On the Choose Application Data Destination window, select the

substituted drive, add the subdirectory AppData, and click Next.
For example, using the previous examples, you would enter H:\AppData.

NOTE:
If you substituted a different drive letter for the CardioSoft directory in
step 2b, use that drive letter instead.
8. Continue the remainder of the installation, responding to any prompts
as appropriate.
When the installation is complete, you will be prompted to restart Windows.
9. Select No, I will restart my computer later and click OK.

10. Copy the win.ini file to the C:\CARDIO directory.

NOTE:
You may want to verify win.ini contains the CardioSoft Installation and
Application Data paths before proceeding. Open the file with Notepad or
another ASCII editor and confirm that the following section exists:
[CARDIO]
CardioInstallPath=C:\Program Files (x86)\GE
Healthcare\CARDIO
CardioAppDataPath=H:\AppData
The paths may differ on your system.
To copy win.ini, use the following procedure:
a. Open a Command Prompt window as the current user.
2096198-109 CardioSoft v7.0 21
Installation Procedures

Command Prompt
Windows 8.1 Command Prompt
Professional Windows Windows 8.1 Enterprise, Windows Server 2012
Server 2012 R2

22 CardioSoft v7.0 2096198-109

 Installation Procedures

If necessary, refer to Windows Help for instructions on how to open a

Command Prompt window.
b. On the Command Prompt window, substitute C:\CARDIO with H: .

c. Copy win.ini to the C:\CARDIO directory.

The command for doing this depends on whether you are copying
from a server or a client.

For a server, the command is copy %userprofile%\Windows\

win.ini C:\CARDIO, as seen in the following screen capture.

For a client, the command is copy C:\Windows\win.ini

C:\CARDIO, as seen in the following screen capture.

2096198-109 CardioSoft v7.0 23

Installation Procedures

d. Close the Command Prompt window.

11. Configure CardioSoft.
Use the following procedure:
a. From the Windows desktop, run CardioSoft.
b. Open System Configuration.

24 CardioSoft v7.0 2096198-109

 Installation Procedures

c. Select the Use Floating License check box.

NOTE:
Some virtual machines may encounter an issue detecting the
hardlock server dongle. If this occurs, the Internal Serial Number
field will display 0 when you select the Use Floating License check
box. This is typically due to the network setup of the virtual
machine.
To resolve this issue, review and correct the virtual machine’s
network configuration.
If that does not resolve the issue, re-install the hardlock dongle
driver by running \Hardlock\install.bat from the
installation media and reboot the virtual machine.
When the issue is resolved, continue with the CardioSoft
configuration.
d. Enter any option codes that are not already present on the
database server.

2096198-109 CardioSoft v7.0 25

Installation Procedures

e. Make any changes to the default CardioSoft System Configuration

settings as necessary.
These default settings will be common to all users when they initially
start the system.
f. Click OK to save your configuration.
g. Exit CardioSoft.
12. Open Windows Explorer, navigate to \Support\CITRIX on the CardioSoft
v7.0 installation media, and copy cpy_appdata.bat to C:\CARDIO.
13. Modify the CardioSoft shortcut on the Windows desktop.
Use the following procedure :
a. On the Windows desktop, right-click on the CardioSoft icon and select
Properties from the pop-up menu.
b. On the CardioSoft Properties dialog box, select the Shortcut tab,
change the Target field to C:\CARDIO\cpy_appdata.bat, and click
OK.

c. When you are prompted to provide administrator permission to

change the setting, click Continue.

26 CardioSoft v7.0 2096198-109

 Installation Procedures

14. Modify the CardioSoft shortcut on the Windows Start menu.

Use the following procedure :
a. On the Windows Apps screen, right-click on the CardioSoft application
and select Open file location.

Open File Location

Windows 8.1 Professional and Windows Server 2012 R2

Open File Location

Windows 8.1 Enterprise and Windows Server 2012

2096198-109 CardioSoft v7.0 27

Installation Procedures

b. In Windows Explorer, right-click on the CardioSoft shortcut and click

Properties on the pop-up menu.

c. On the CardioSoft Properties dialog box, select the Shortcut tab,

change the Target field to C:\CARDIO\cpy_appdata.bat, and click
OK.

28 CardioSoft v7.0 2096198-109

 d. When you are prompted to provide administrator permission to
change the setting, click Continue.

15. Restart the virtual machine.

Do the following as appropriate:
• To configure the VM so CardioSoft configuration changes are persistent, go to
“Managing CardioSoft System Configuration” on page 30.
• To configure the Citrix XenApp, go to “Configuring Citrix XenApp” on page 32.

Installing on Windows 10
1. Using an account with administrative privileges, log on to the Master Image
for the virtual machine on the Citrix server.
2. Create the necessary directories on the virtual
machine. Use the following procedure:
a. Open a Command Prompt window as an administrator.

2096198-109 CardioSoft v7.0 29

Installation Procedures

Command Prompt (Admin)

Windows 10 Professional Command Prompt Run As Administrator
Windows 10 Enterprise

If necessary, refer to Windows Help for instructions on how to open a

Command Prompt window as an administrator.
b. On the Command Prompt window, create a local CardioSoft directory
and substitute an unused drive letter for the directory.
In the following example, the CardioSoft directory C:\CARDIO was
mapped to the drive letter H. These values are used throughout these
instructions. If you create a different directory or map a different drive
letter, be aware of that as you follow these instructions.

c. Close the Command Prompt window.

18 CardioSoft v7.0 2096198-109

 Installation Procedures

3. Insert the CardioSoft v7.0 installation media into the DVD drive
connected to the virtual machine.
One of two things happens.
• If autorun is enabled, the CardioSoft installation begins automatically.
• If autorun is not enabled, start setup.exe in the CASE directory on the
CardioSoft installation media.

In either case, if you are asked to provide administrator permissions to the

installation process, click Continue.
4. On the installation Welcome Screen, select the Enable Expert Mode check
box and click Next.

5. On the Enter Serial Number and PID window, type the given serial number
and PID in its appropriate field and click Next.

2096198-109 CardioSoft v7.0 19

Installation Procedures

6. On the Setup Type window, select US Factory Setup or European Factory

Setup, and click Next.

7. On the Ready to Install the Program window, click Install.

20 CardioSoft v7.0 2096198-109

 Installation Procedures

8. Continue the remainder of the installation, responding to any prompts

as appropriate.
When the installation is complete, you will be prompted to restart Windows.
9. Select No, I will restart my computer later and click OK.

10. Copy the win.ini file to the C:\CARDIO directory.

NOTE:
You may want to verify win.ini contains the CardioSoft Installation and
Application Data paths before proceeding. Open the file with Notepad or
another ASCII editor and confirm that the following section exists:
[CARDIO]
CardioInstallPath=C:\Program Files (x86)\GE
Healthcare\CARDIO
CardioAppDataPath=H:\AppData
The paths may differ on your system.
To copy win.ini, use the following procedure:
a. Open a Command Prompt window as the current user.

Command Prompt
Windows 10 Command Prompt
Professional Windows 10 Enterprise

2096198-109 CardioSoft v7.0 21

Installation Procedures

If necessary, refer to Windows Help for instructions on how to open a

Command Prompt window.
b. On the Command Prompt window, substitute C:\CARDIO with H: .

c. Copy win.ini to the C:\CARDIO directory.

The command for doing this depends on whether you are copying
from a server or a client. For a server, the command is copy
%userprofile%\Windows\ win.ini C:\CARDIO, as seen in
the following screen capture.

For a client, the command is copy C:\Windows\win.ini

C:\CARDIO, as seen in the following screen capture.

22 CardioSoft v7.0 2096198-109

 Installation Procedures

d. Close the Command Prompt window.

11. Configure CardioSoft.
Use the following procedure:
a. From the Windows desktop, run CardioSoft.
b. Open System Configuration.

2096198-109 CardioSoft v7.0 23

Installation Procedures

c. Select the Use Floating License check box.

NOTE:
Some virtual machines may encounter an issue detecting the
hardlock server dongle. If this occurs, the Internal Serial Number
field will display 0 when you select the Use Floating License check
box. This is typically due to the network setup of the virtual
machine.
To resolve this issue, review and correct the virtual machine’s
network configuration.
If that does not resolve the issue, re-install the hardlock dongle
driver by running \Hardlock\install.bat from the
installation media and reboot the virtual machine.
When the issue is resolved, continue with the CardioSoft
configuration.
d. Enter any option codes that are not already present on the
database server.

24 CardioSoft v7.0 2096198-109

 Installation Procedures

e. Make any changes to the default CardioSoft System Configuration

settings as necessary.
These default settings will be common to all users when they initially
start the system.
f. Click OK to save your configuration.
g. Exit CardioSoft.
12. Open Windows Explorer, navigate to \Support\CITRIX on the CardioSoft
v7.0 installation media, and copy cpy_appdata.bat to C:\CARDIO.
13. Modify the CardioSoft shortcut on the Windows desktop.
Use the following procedure :
a. On the Windows desktop, right-click on the CardioSoft icon and select
Properties from the pop-up menu.
b. On the CardioSoft Properties dialog box, select the Shortcut tab,
change the Target field to C:\CARDIO\cpy_appdata.bat, and click
OK.

c. When you are prompted to provide administrator permission to

change the setting, click Continue.

2096198-109 CardioSoft v7.0 25

Installation Procedures

14. Modify the CardioSoft shortcut on the Windows Start menu.

Use the following procedure :
a. On the Windows Apps screen, right-click on the CardioSoft application
and select Open file location.

Open File Location

Windows 10 Professional and Windows Server 2012 R2

Open File Location

Windows 10 Enterprise

26 CardioSoft v7.0 2096198-109

 Installation Procedures

b. In Windows Explorer, right-click on the CardioSoft shortcut and click

Properties on the pop-up menu.

c. On the CardioSoft Properties dialog box, select the Shortcut tab,

change the Target field to C:\CARDIO\cpy_appdata.bat, and click
OK.

2096198-109 CardioSoft v7.0 27

Installation Procedures

d. When you are prompted to provide administrator permission to

change the setting, click Continue.

15. Restart the virtual machine.

Do the following as appropriate:
• To configure the VM so CardioSoft configuration changes are persistent, go to
“Managing CardioSoft System Configuration” on page 30.
• To configure the Citrix XenApp, go to “Configuring Citrix XenApp” on page 32.

Windows 7, Server 2008 Installation Differences

The procedure for installing Citrix v7.13 on a Windows 7 or Windows Server 2008
system is nearly identical to the installation procedure for Windows 8.1 or
Windows Server 2012 systems or Windows 10 (see page 17). Minor differences are
outlined in the following procedures.
Modifying cpy_appdata.bat

The file cpy_appdata.bat is designed to work on 64-bit systems. If you are

installing on a 32–bit Windows 7 system, you need to modify the path to the
Program Files directory in the file after copying it in step 12 on page 25 .
1. Open Windows Explorer, navigate to C:\CARDIO, and open cpy_appdata.bat
with Notepad or other ASCII editor.
2. Locate the line for starting CardioSoft:
start "" "C:\Program Files (x86)\GE Healthcare\CARDIO\
cardio.exe"
3. Edit the line as follows:
start "" "C:\Program Files\GE Healthcare\CARDIO\
cardio.exe"
4. Save cpy_appdata.bat and close your editor.

28 CardioSoft v7.0 2096198-109

 Installation Procedures

Changing the CardioSoft Shortcut

The procedure for changing the CardioSoft shortcut on the Windows Start menu
for a Windows 7 or Windows Server 2008 system differs from the procedure for
Windows 8.1 or Windows Server 2012 or Windows 10 (step 14 on page 26).
1. On the Windows Start menu, right-click on the CardioSoft icon and click
on Properties.

2. On the CardioSoft Properties dialog box, select the Shortcut

tab, change the Target field to C:\CARDIO\cpy_appdata.bat, and click OK.

2096198-109 CardioSoft v7.0 29

Installation Procedures

3. When you are prompted to provide administrator permission to change

the setting, click Continue.

Managing CardioSoft System Configuration

By default, the CardioSoft system configuration of the VM Master Image is valid,
and changes are stored in the user profile. However, the Windows User Profile
type determines whether or not those changes are persistent. Unlike a physical
PC, a virtual machine may be reset to an initial state when the user logs off, losing
those changes.
The following table identifies the behavior of the CardioSoft system configuration
for each Windows User Profile type:

Windows User CardioSoft System

Profile Type Configuration Details
Roaming Profile Persistent Changes are saved in the user’s home
(Virtual directory, are persistent, and are
Machine) shared across multiple virtual
hi
Local Profile Non-Persistent Changes are saved on the virtual
(Virtual machine, are reset on the next restart,
Machine) and are not shared across multiple
i l hi
To ensure changes made on the virtual machine are persistent, enable Roaming
User Profiles in a Windows domain. GE recommends you create a dedicated file
share for the users’ home directory. In Active Directory Administration Center
configuration , substitute the users’ home directory with a specific drive letter, as
in the following example: Z: \\server\roaming_homedir\%userprofile%.
1. If using Roaming User Profiles, open c:\cardio\cpy_appdata.bat on
the VM Master Image in an ASCII text editor.
2. Use the following procedure to replace %userprofile% in the batch file
with the drive letter of the home directory.
a. Locate the following entries:

30 CardioSoft v7.0 2096198-109

 Installation Procedures

@ECHO off

set SRC=”C:\CARDIO\AppData”
set DEST=”%userprofile\CARDIO\AppData”

if not exist %DEST% md %DEST%

Subst H: /D
Subst H: “%userprofile%\CARDIO”
.
.
.
if not exist %userprofile%\"Windows" md
%userprofile%\"Windows"
copy %SRC%\..\"win.ini" %userprofile%\"Windows\
win.ini"

b. Replace %userprofile% with the drive letter of the home directory.

In the following example, %userprofile% is replaced with drive Z. If
your users’ home directory is on a different dedicated file share,
substitute that drive letter.

@ECHO off

set SRC=”C:\CARDIO\AppData”
set DEST=”Z:\CARDIO\AppData”

if not exist %DEST% md %DEST%

Subst H: /D
Subst H: “Z:\CARDIO”
.
.
.
if not exist Z:\"Windows" md Z:\"Windows"
copy %SRC%\..\"win.ini" Z:\"Windows\win.ini"
copy %SRC%\..\"win.ini" Z:\"Windows\win.ctx"

NOTE:
Besides changing the existing instances of %userprofile%, the
following entry was added at the end of the batch file to ensure
the changes are available in the Citrix environment:
copy %SRC%\..\"win.ini" Z:\"Windows\win.ctx"
In addition, a set of configuration changes can be assigned to a
CardioSoft user. For details, refer to “User Administration” in the
System Configuration chapter of the CardioSoft operator manual.

Do the following as appropriate:

• To configure the Citrix XenApp, go to “Configuring Citrix XenApp” on page 32.

2096198-109 CardioSoft v7.0 31

Installation Procedures

Configuring Citrix XenApp

If you installed Citrix XenApp, complete the virtualization by creating a Delivery
Group connected to the machine catalog containing the virtual machine on
which the CardioSoft system is installed.
Add the CardioSoft path and executable to the Delivery Group and click OK.

After the CardioSoft application has been added to the Delivery Group, modify
the properties of the Delivery Group to edit the Application Settings and change
the path of the executable file to c:\CARDIO\cpy_appdata.bat. When you
are done, click OK.

NOTE:
For step-by-step instructions for creating Citrix XenApp Delivery Groups and
editing their content, refer to the documentation provided with the Citrix
XenApp product.

32 CardioSoft v7.0 2096198-109

On Windows 32bit operating systems (Windows 7 32bit)

Open Windows Explorer and navigate to the folder C:\Windows\System32\drivers.

Move the mouse over the file camusb.sys and verify the following information:
File description: CAMUSB driver
Company: GE Healthcare
File version: 14.12.1.0

Move the mouse over the file camusb_fx1.sys and verify the following information:
File description: CAM-USB V2 driver
Company: GE Healthcare
File version: 14.12.1.0
GE Medical Systems GE Medical Systems
Information Technologies, Information Technologies
Inc. 8200 West Tower GmbH Munzinger Straße 5
Avenue Milwaukee, WI D-79111 Freiburg
53223 USA Germany Tel: +49
Tel: +1 414 355 5000 761 45 43 -0
+1 800 558 5120 (US Only)

GE Medical Systems Information Technologies, Inc., a General Electric Company, going to

market as GE Healthcare.

www.gehealthcare.com