GE Mac7 Service Manual

GE Healthcare
MAC™ 7 Resting ECG Analysis System

Service Manual
Version 1
2109599-002C
MAC™ 7 Resting ECG Analysis System

Service Manual
English
© 2020 General Electric Company
All Rights Reserved.
Publication Information
Publication Information
This document describes version 1.00 of MAC™ 7 Resting ECG Analysis System, also referred to as the “product” or "system" or "device".
It does not apply to earlier product versions. Due to continuing product innovation, specifications in this document are subject to change
without notice.
MUSE, MAC, MARS, CASE, CardioSoft and 12SL are trademarks owned by GE Medical Systems Information Technologies, Inc., a General
Electric Company going to market as GE Healthcare. All other trademarks contained herein are the property of their respective owners.
This product complies with the requirements concerning medical devices from the following regulatory bodies.
Date of first CE mark - 2020.

The MAC™ 7 Resting ECG Analysis System is intended to be used, under the direct supervision of a licensed healthcare practitioner by
trained operators in a hospital or facility providing patient care.
This document provides information required for the proper use of the system. Familiarize yourself with this information and read and
understand all instructions before attempting to use this system. Keep this document with the Regulatory and Safety manual, and with the
equipment at all times, and periodically review it.
NOTE:
Illustrations in this document are provided as examples only. Depending on system configuration, screens in the document may differ
from the screens on your system. Patient names and data are fictitious. Any similarity to actual persons is coincidental.
The document part number and revision are on each page of the document. The revision identifies the document’s update level. The
revision history of this document is summarized in the following table.
Revision Date Comment
A 15 April 2020 Customer Release
B 3 July 2020 Update legal manufacturer and registration information
C 8 September 2020 Add product left side view image
To access other GE Healthcare Diagnostic Cardiology documents, go to https://www.gehealthcare.com/en/support/support-

documentationlibrary, and click Enter Customer Documentation Portal.
To access Original Equipment Manufacturer (OEM) documents, go to the device manufacturer's website.
Support
GE Healthcare maintains a trained staff of application and technical experts to answer questions and to respond to issues and problems
that may arise during the installation, maintenance, and use of this product.
If you require additional assistance, contact your GE Healthcare representative or GE Healthcare support at one of the following numbers:
• North America: 1-800-558-7044
• Europe: +49 761 45 43 -0
• Asia: +86 21 3877 7888
Training
This document is intended as a supplement to, not a substitute for, thorough product training. If you have not received training on the use
of the product, you should request training assistance from GE Healthcare.
To see available training, go to the GE Healthcare training website (www.gehealthcare.com/training). Select Education > Product
Education-Technical > Diagnostic Cardiology. For more self-paced course offerings, tools, and reference guides you may find useful,
please visit the GE Healthcare Education Store at www.gehealthcare.com/educationstore.
2 MAC™ 7 Resting ECG Analysis System 2109599-002C

Service manual language information
WARNING This service manual is available in English only.

(EN)
• If a customer's service provider requires a language other than English, it is the
customer's responsibility to provide translation services.
• Do not attempt to service the equipment unless this service manual has been
consulted and is understood.
• Failure to heed this warning may result in injury to the service provider, operator, or
patient, from electric shock, mechanical or other hazards.
ПРЕДУПРЕЖДЕНИЕ Това упътване за работа е налично само на английски език.

(BG)
• Ако доставчикът на услугата на клиента изиска друг език, задължение на клиента
е да осигури превод.
• Не използвайте оборудването, преди да сте се консултирали и разбрали
упътването за работа.
• Неспазването на това предупреждение може да доведе до нараняване на
доставчика на услугата, оператора или пациент в резултат на токов удар или
механична или друга опасност.
VAROVÁNÍ Tento provozní návod existuje pouze vanglickém jazyce.

(CS)
• Vpřípadě, že externí služba zákazníkům potřebuje návod vjiném jazyce, je zajištění
překladu doodpovídajícího jazyka úkolem zákazníka.
• Nesnažte se oúdržbu tohoto zařízení, aniž byste si přečetli tento provozní návod a
pochopili jeho obsah.
• Vpřípadě nedodržování této varování může dojít kporanění pracovníka prodejního
servisu, obslužného personálu nebo pacientů vlivem elektrického proudu, respektive
vlivem mechanických či jiných rizik.
ADVARSEL Denne servicemanual findes kun på engelsk.

(DA)
• Hvis en kundes tekniker har brug for et andet sprog end engelsk, er det kundens
ansvar at sørge for oversættelse.
• Forsøg ikke at servicere udstyret medmindre denne servicemanual har været
konsulteret og er forstået.
• Manglende overholdelse af denne advarsel kan medføre skade på grund af elektrisk,
mekanisk eller anden fare for teknikeren, operatøren eller patienten.
WARNUNG Diese Serviceanleitung ist nur in englischer Sprache verfügbar.

(DE)
• Falls der Kundendienst eine andere Sprache benötigt, muss er für eine entsprechende
Übersetzung sorgen.
• Keine Wartung durchführen, ohne diese Serviceanleitung gelesen und verstanden zu
haben.
• Bei Zuwiderhandlung kann es zu Verletzungen des Kundendiensttechnikers, des
Anwenders oder des Patienten durch Stromschläge, mechanische oder sonstige
Gefahren kommen.
2109599-002C MAC™ 7 Resting ECG Analysis System 3

ΠΡΟΕΙΔΟΠΟΙΗΣΗ Το παρόν εγχειρίδιο σέρβις διατίθεται στα αγγλικά μόνο.
(EL)
• Εάν το άτομο παροχής σέρβις ενός πελάτη απαιτεί το παρόν εγχειρίδιο σε
γλώσσα εκτός των αγγλικών, αποτελεί ευθύνη του πελάτη να παρέχει υπηρεσίες
μετάφρασης.
• Μην επιχειρήσετε την εκτέλεση εργασιών σέρβις στον εξοπλισμό εκτός εάν έχετε
συμβουλευτεί και έχετε κατανοήσει το παρόν εγχειρίδιο σέρβις.
• Εάν δεν λάβετε υπόψη την προειδοποίηση αυτή, ενδέχεται να προκληθεί
τραυματισμός στο άτομο παροχής σέρβις, στο χειριστή ή στον ασθενή από
ηλεκτροπληξία, μηχανικούς ή άλλους κινδύνους.
ADVERTENCIA Este manual de servicio sólo existe en inglés.

(ES)
• Si el encargado de mantenimiento de un cliente necesita un idioma que no sea el
inglés, el cliente deberá encargarse de la traducción del manual.
• No se deberá dar servicio técnico al equipo, sin haber consultado y comprendido este
manual de servicio.
• La no observancia del presente aviso puede dar lugar a que el proveedor de servicios,
el operador o el paciente sufran lesiones provocadas por causas eléctricas, mecánicas
o de otra naturaleza.
HOIATUS Käesolev teenindusjuhend on saadaval ainult inglise keeles.

(ET)
• Kui klienditeeninduse osutaja nõuab juhendit inglise keelest erinevas keeles, vastutab
klient tõlketeenuse osutamise eest.
• Ärge üritage seadmeid teenindada enne eelnevalt käesoleva teenindusjuhendiga
tutvumist ja sellest aru saamist.
• Käesoleva hoiatuse eiramine võib põhjustada teenuseosutaja, operaatori või patsiendi
vigastamist elektrilöögi, mehaanilise või muu ohu tagajärjel.
VAROITUS Tämä huolto-ohje on saatavilla vain englanniksi.

(FI)
• Jos asiakkaan huoltohenkilöstö vaatii muuta kuin englanninkielistä materiaalia,
tarvittavan käännöksen hankkiminen on asiakkaan vastuulla.
• Älä yritä korjata laitteistoa ennen kuin olet varmasti lukenut ja ymmärtänyt tämän
huolto-ohjeen.
• Mikäli tätä varoitusta ei noudateta, seurauksena voi olla huoltohenkilöstön, laitteiston
käyttäjän tai potilaan vahingoittuminen sähköiskun, mekaanisen vian tai muun
vaaratilanteen vuoksi.
ATTENTION Ce manuel technique n'est disponible qu'en anglais.

(FR)
• Si un service technique client souhaite obtenir ce manuel dans une autre langue que
l'anglais, il devra prendre en charge la traduction et la responsabilité du contenu.
• Ne pas tenter d'intervenir sur les équipements tant que le manuel technique n'a pas
été consulté et compris.
• Le non-respect de cet avertissement peut entraîner chez le technicien, l'opérateur ou
le patient des blessures dues à des dangers électriques, mécaniques ou autres.

UPOZORENJE Ove upute za servisiranje dostupne su samo na engleskom jeziku.
(HR)
• Ukoliko korisnički servis zahtijeva neki drugi jezik, korisnikova je odgovornost osigurati
odgovarajući prijevod.
• Nemojte pokušavati servisirati opremu ukoliko niste konzultirali i razumjeli ove upute.
• Nepoštivanje ovog upozorenja može rezultirati ozljedama servisnog osoblja, korisnika
ili pacijenta prouzročenim električnim udarom te mehaničkim ili nekim drugim
opasnostima.
FIGYELMEZTETÉS Ez a szerviz kézikönyv kizárólag angol nyelven érhető el.

(HU)
• Ha a vevő szerviz ellátója angoltól eltérő nyelvre tart igényt, akkor a vevő felelőssége a
fordítás elkészíttetése.
• Ne próbálja elkezdeni használni a berendezést, amíg a szerviz kézikönyvben leírtakat
nem értelmezték és értették meg.
• Ezen figyelmeztetés figyelmen kívül hagyása a szerviz ellátó, a működtető vagy
a páciens áramütés, mechanikai vagy egyéb veszélyhelyzet miatti sérülését
eredményezheti.
PERINGATAN Manual servis ini hanya tersedia dalam bahasa Inggris.

(ID)
• Jika penyedia jasa servis pelanggan memerlukan bahasa lain selain dari Bahasa
Inggris, merupakan tanggung jawab dari penyedia jasa servis tersebut untuk
menyediakan terjemahannya.
• Jangan mencoba melakukan servis terhadap perlengkapan kecuali telah membaca
dan memahami manual servis ini.
• Mengabaikan peringatan ini bisa mengakibatkan cedera pada penyedia servis,
operator, atau pasien, karena terkena kejut listrik, bahaya mekanis atau bahaya
lainnya.
AÐVÖRUN Þessi þjónustuhandbók er eingöngu fáanleg á ensku.

(IS)
• Ef að þjónustuveitandi viðskiptamanns þarfnast annars tungumáls en ensku, er það
skylda viðskiptamanns að skaffa tungumálaþjónustu.
• Reynið ekki að afgreiða tækið nema þessi þjónustuhandbók hefur verið skoðuð og
skilin.
• Brot á að sinna þessari aðvörun getur leitt til meiðsla á þjónustuveitanda, stjórnanda
eða sjúklingi frá raflosti, vélrænum eða öðrum áhættum.
AVVERTENZA Il presente manuale di manutenzione è disponibile soltanto in Inglese.

(IT)
• Se un addetto alla manutenzione richiede il manuale in una lingua diversa, il cliente è
tenuto a provvedere direttamente alla traduzione.
• Si proceda alla manutenzione dell'apparecchiatura solo dopo aver consultato il
presente manuale ed averne compreso il contenuto.
• Il non rispetto della presente avvertenza potrebbe far compiere operazioni da cui
derivino lesioni all'addetto, alla manutenzione, all'utilizzatore ed al paziente per
folgorazione elettrica, per urti meccanici od altri rischi.

警告このサービスマニュアルは英語版しかありません。
(JA)
• サービスを担当される業者が英語以外の言語を要求される場合、翻訳作業はその
業者の責任で行うものとさせていただきます。
• このサービスマニュアルを熟読し、十分に理解をした上で装置のサービスを行っ
てください。
• この警告に従わない場合、サービスを担当される方、操作員あるいは患者が、感
電や機械的又はその他の危険により負傷する可能性があります。
ЕСКЕРТУ Бұл қызмет көрсету бойынша нұсқаулығы тек ағылшын тілінде қолжетімді.
(KK)
• Тұтынушының қызмет провайдері ағылшын тілінен басқа тілдегі нұсқаны талап
етсе, аудару бойынша қызметтерімен қамтамасыз ету тұтынушы жауапкершілігінде
болуы тиіс.
• Бұл қызмет көрсету бойынша нұсқаулығын назарға алып, түсінбегенше, жабдыққа
қызмет көрсетуден бас тартыңыз.
• Бұл ескертуді елемеу қызмет провайдері, оператор немесе емделушінің электр
шогынан, механикалық немесе басқа қауіптер нəтижесінде жарақат алуына əкелуі
мүмкін.
경고 본 서비스 지침서는 영어로만 이용하실 수 있습니다.

(KO)
• 고객의 서비스 제공자가 영어 이외의 언어를 요구할 경우, 번역 서비스를 제공하는
것은 고객의 책임입니다.
• 본 서비스 지침서를 참고했고 이해하지 않는 한은 해당 장비를 수리하려고 시도하지
마십시오.
• 이 경고에 유의하지 않으면 전기 쇼크, 기계상의 혹은 다른 위험으로부터 서비스 제
공자, 운영자 혹은 환자에게 위해를 가할 수 있습니다.
ĮSPĖJIMAS Šis eksploatavimo vadovas yra prieinamas tik anglų kalba.

(LT)
• Jei kliento paslaugų tiekėjas reikalauja vadovo kita kalba - ne anglų, numatyti vertimo
paslaugas yra kliento atsakomybė.
• Nemėginkite atlikti įrangos techninės priežiūros, nebent atsižvelgėte į šį eksploatavimo
vadovą ir jį supratote.
• Jei neatkreipsite dėmesio į šį perspėjimą, galimi sužalojimai dėl elektros šoko,
mechaninių ar kitų paslaugų tiekėjui, operatoriui ar pacientui.
BRĪDINĀJUMS Šī apkalpotāju rokasgrāmata ir pieejama tikai angļu valodā.

(LV)
• Ja apkalpošanas sniedzējam nepieciešama informācija citā, nevis angļu, valodā,
klienta pienākums ir nodrošināt tās tulkošanu.
• Neveiciet aprīkojuma apkopi, neizlasot un nesaprotot apkalpotāju rokasgrāmatu.
• Šī brīdinājuma neievērošana var radīt elektriskās strāvas trieciena, mehānisku vai citu
risku izraisītu traumu apkopes sniedzējam, operatoram vai pacientam.

WAARSCHUWING Deze service manual is alleen in het Engels verkrijgbaar.
(NL)
• Indien het onderhoudspersoneel een andere taal nodig heeft, dan is de klant
verantwoordelijk voor de vertaling ervan.
• Probeer de apparatuur niet te onderhouden voordat deze service manual
geraadpleegd en begrepen is.
• Indien deze waarschuwing niet wordt opgevolgd, zou het onderhoudspersoneel, de
gebruiker of een patiënt gewond kunnen raken als gevolg van een elektrische schok,
mechanische of andere gevaren.
ADVARSEL Denne servicehåndboken finnes bare på engelsk.

(NO)
• Hvis kundens serviceleverandør trenger et annet språk, er det kundens ansvar å sørge
for oversettelse.
• Ikke forsøk å reparere utstyret uten at denne servicehåndboken er lest og forstått.
• Manglende hensyn til denne advarselen kan føre til at serviceleverandøren,
operatøren eller pasienten skades på grunn av elektrisk støt, mekaniske eller andre
farer.
OSTRZEŻENIE Niniejszy podręcznik serwisowy dostępny jest jedynie w języku angielskim.

(PL)
• Jeśli dostawca usług klienta wymaga języka innego niż angielski, zapewnienie usługi
tłumaczenia jest obowiązkiem klienta.
• Nie należy serwisować wyposażenia bez zapoznania się i zrozumienia niniejszego
podręcznika serwisowego.
• Niezastosowanie się do tego ostrzeżenia może spowodować urazy dostawcy usług,
operatora lub pacjenta w wyniku porażenia elektrycznego, zagrożenia mechanicznego
bądź innego.
AVISO Este manual de assistência técnica só se encontra disponível em inglês.

(PT-BR)
• Se o serviço de assistência técnica do cliente não for GE, e precisar de outro idioma,
será da responsabilidade do cliente fornecer os serviços de tradução.
• Não tente reparar o equipamento sem ter consultado e compreendido este manual de
assistência técnica.
• O não cumprimento deste aviso pode por em perigo a segurança do técnico, operador
ou paciente devido a choques elétricos, mecânicos ou outros.
AVISO Este manual técnico só se encontra disponível em inglês.

(PT-PT)
• Se a assistência técnica do cliente solicitar estes manuais noutro idioma, é da
responsabilidade do cliente fornecer os serviços de tradução.
• Não tente reparar o equipamento sem ter consultado e compreendido este manual
técnico.
• O não cumprimento deste aviso pode provocar lesões ao técnico, ao utilizador ou ao
paciente devido a choques eléctricos, mecânicos ou outros.

AVERTISMENT Acest manual de service este disponibil numai în limba engleză.
(RO)
• Dacă un furnizor de servicii pentru clienţi necesită o altă limbă decât cea engleză, este
de datoria clientului să furnizeze o traducere.
• Nu încercaţi să reparaţi echipamentul decât ulterior consultării şi înţelegerii acestui
manual de service.
• Ignorarea acestui avertisment ar putea duce la rănirea depanatorului, operatorului
sau pacientului în urma pericolelor de electrocutare, mecanice sau de altă natură.
ПРЕДУПРЕЖДЕНИЕ Настоящее руководство по обслуживанию предлагается только на английском языке.

(RU)
• Если сервисному персоналу клиента необходимо руководство не на английском, а
на каком-то другом языке, клиенту следует обеспечить перевод самостоятельно.
• Прежде чем приступать к обслуживанию оборудования, обязательно обратитесь к
настоящему руководству и внимательно изучите изложенные в нем сведения.
• Несоблюдение требований данного предупреждения может привести к тому,
что специалисты по обслуживанию, операторы или пациенты получат удар
электрическим током, механическую травму или другое повреждение.
VAROVANIE Tento návod na obsluhu je k dispozícii len v angličtine.

(SK)
• Ak zákazníkov poskytovateľ služieb vyžaduje iný jazyk ako angličtinu, poskytnutie
prekladateľských služieb je zodpovednosťou zákazníka.
• Nepokúšajte sa o obsluhu zariadenia skôr, ako si neprečítate návod na obsluhu a
neporozumiete mu.
• Zanedbanie tohto varovania môže vyústiť do zranenia poskytovateľa služieb,
obsluhujúcej osoby alebo pacienta elektrickým prúdom, mechanickým alebo iným
nebezpečenstvom.
OPOZORILO Ta servisni priročnik je na voljo samo v angleškem jeziku.

(SL)
• Če ponudnik storitve stranke potrebuje priročnik v drugem jeziku, mora stranka
zagotoviti prevod.
• Ne poskušajte servisirati opreme, če tega priročnika niste v celoti prebrali in razumeli.
• Če tega opozorila ne upoštevate, se lahko zaradi električnega udara, mehanskih ali
drugih nevarnosti poškoduje ponudnik storitev, operater ali bolnik.
UPOZORENJE Ovo servisno uputstvo je dostupno samo na engleskom jeziku.

(SR)
• Ako klijentov serviser zahteva neki drugi jezik, klijent je dužan da obezbedi
prevodilačke usluge.
• Ne pokušavajte da opravite uređaj ako niste pročitali i razumeli ovo servisno uputstvo.
• Zanemarivanje ovog upozorenja može dovesti do povređivanja servisera, rukovaoca ili
pacijenta usled strujnog udara, ili mehaničkih i drugih opasnosti.

VARNING Den här servicehandboken finns bara tillgänglig på engelska.
(SV)
• Om en kunds servicetekniker har behov av ett annat språk än engelska ansvarar
kunden för att tillhandahålla översättningstjänster.
• Försök inte utföra service på utrustningen om du inte har läst och förstår den här
servicehandboken.
• Om du inte tar hänsyn till den här varningen kan det resultera i skador på
serviceteknikern, operatören eller patienten till följd av elektriska stötar, mekaniska
faror eller andra faror.
UYARI Bu servis klavuzunun sadece İngilizcesi mevcuttur.

(TR)
• Eğer müşteri teknisyeni bu klavuzu İngilizce dşnda bir başka lisandan talep ederse,
bunu tercüme ettirmek müşteriye düşer.
• Servis klavuzunu okuyup anlamadan ekipmanlara müdahale etmeyiniz.
• Bu uyarya uyulmamas, elektrik, mekanik veya diğer tehlikelerden dolay teknisyen,
operatör veya hastann yaralanmasna yol açabilir.
ЗАСТЕРЕЖЕННЯ Дане керівництво з сервісного обслуговування постачається виключно англійською

(UK) мовою.
• Якщо сервісний інженер потребує керівництво іншою мовою, користувач
зобов'язаний забезпечити послуги перекладача.
• Не намагайтеся здійснювати технічне обслуговування даного обладнання, якщо
ви не читали, або не зрозуміли інформацію, надану в керівництві з сервісного
обслуговування.
• Недотримання цього застереження може призвести до травмування сервісного
інженера, користувача даного обладнання або пацієнта внаслідок електричного
шоку, механічного ушкодження або з інших причин невірного обслуговування
обладнання.
CẢNH BÁO Tài Liệu Hướng Dẫn Sửa Chữa chỉ có bản tiếng Anh.
(VI)
• Nếu các đơn vị cung cấp dịch vụ cho khách hàng yêu cầu một ngôn ngữ nào khác tiếng
Anh, thì khách hàng sẽ có trách nhiệm cung cấp các dịch vụ dịch thuật.
• Không được sửa chữa thiết bị trừ khi đã tham khảo và hiểu Tài liệu Hướng dẫn Sửa chữa.
• Không tuân thủ những cảnh báo này có thể dẫn đến các tổn thương cho người thực hiện
sửa chữa, người vận hành hay bệnh nhân, do sốc điện, các rủi ro về cơ khí hay các rủi ro
khác
警告本维修手册仅提供英文版本。
(ZH-CN)
• 如果维修服务提供商需要非英文版本，客户需自行提供翻译服务。
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(ZH-TW)
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受到傷害。

Table of Contents
Publication Information........................................................................................... 2
1: Product Overview............................................................................................... 15
Hardware Label Locations..............................................................................................................................15
Serial Number Label.......................................................................................................................................... 18
Serial Number Format...................................................................................................................................... 19
Front View............................................................................................................................................................... 20
Side and Rear View............................................................................................................................................ 21
2: Architecture......................................................................................................... 23
Hardware and Firmware Architecture...................................................................................................... 23
Product InterfacesExternal Connections................................................................................................. 24
Harness Diagram................................................................................................................................................ 25
3: Equipment Setup................................................................................................ 26
Insert the Battery................................................................................................................................................ 26
Connect the AC Power......................................................................................................................................27
Connect the External Barcode Reader..................................................................................................... 29
Lock and Unlock the Trolley Wheels..........................................................................................................30
Attach the Device to the Trolley.................................................................................................................. 31
Adjust the Paper Tray for Paper Size.........................................................................................................32
Insert the Paper................................................................................................................................................... 34
4: Login and Security............................................................................................. 37

User Menu Options Description................................................................................................................... 37
Power On the ECG Device.............................................................................................................................. 38
Power Off the ECG Device.............................................................................................................................. 39
User Authentication........................................................................................................................................... 39
Log On to the Device............................................................................................................................ 41
Log Out of the Device...........................................................................................................................42
Lock the Device....................................................................................................................................................43
Unlock the Device............................................................................................................................................... 43
Change the User Password............................................................................................................................44
Enable and Configure Service User............................................................................................................44
Disable Service User Profile........................................................................................................................... 47
Configure Service User Role.......................................................................................................................... 49
Access the Service Screen..............................................................................................................................52
Perform System Reset...................................................................................................................................... 53
5: Service Tasks.......................................................................................................55
Service Screen Overview................................................................................................................................. 55
Enter Chinese Characters............................................................................................................................... 56
Display Device Information............................................................................................................................ 56
Configure Device Information....................................................................................................................... 57
Restore Configuration Data from PSoC....................................................................................................58
Restore to Factory Defaults........................................................................................................................... 59
Enable the Options............................................................................................................................................. 60
Disable the Options............................................................................................................................................62
Display Battery Metrics.................................................................................................................................... 62
Format Log Data Partition..............................................................................................................................64
Format User Data Partition............................................................................................................................65
Erase all Device Data...................................................................................................................................... 67
Configure Lead Fail Test Mode.....................................................................................................................69
Configure Wireless..............................................................................................................................................70
Print a Service Report....................................................................................................................................... 71
6: Software Upgrade.............................................................................................. 73
Upgrade or Downgrade Software...............................................................................................................73
7: Diagnostics.......................................................................................................... 75
Diagnostics Screen Overview........................................................................................................................75
Perform Touchscreen Diagnostics.............................................................................................................. 75
Perform Battery Charging Diagnostics.....................................................................................................77
Perform Battery Discharging Diagnostics...............................................................................................78
Perform Quick Battery Charge and Discharge Test........................................................................... 80
Perform External Barcode Reader Diagnostics.................................................................................... 82
Perform Display Diagnostics..........................................................................................................................84
Perform Audio Diagnostics.............................................................................................................................85
Perform Writer Diagnostics............................................................................................................................86
Perform LAN Diagnostics................................................................................................................................ 92
Perform WLAN Diagnostics............................................................................................................................94
Perform Brightness Diagnostics...................................................................................................................97
Perform USB Port Diagnostics...................................................................................................................... 97
Perform KISS Pump Diagnostics..................................................................................................................98
Perform Keyboard LED Diagnostics........................................................................................................... 99
View Diagnostic Test Results...................................................................................................................... 100
Export Diagnostic Test Results to a USB Flash Drive...................................................................... 101
8: Working with Logs........................................................................................... 103

Audit Logs.............................................................................................................................................................103
View the Audit Logs............................................................................................................................ 103
Export an Audit Log File to a USB Flash Drive....................................................................... 104
Event Log.............................................................................................................................................................. 105
View the Event Log..............................................................................................................................105
Export an Event Log File to a USB Flash Drive.......................................................................106
Clear the Event Logs...........................................................................................................................107
View the Transmission Log........................................................................................................................ 108
Generate the Service Snapshot.................................................................................................................109
Export Logs to a USB Flash Drive.............................................................................................................109
9: Parts List............................................................................................................ 112

Part Identification............................................................................................................................................. 112
Prepare the System for FRU Replacement.............................................................................. 113
Tools............................................................................................................................................................ 113
Top Subsystem: Field Replaceable Parts List.......................................................................... 114
Printer Subsystem: Field Replaceable Parts List....................................................................115
Base Subsystem: Field Replaceable Parts List....................................................................... 116
FRU Lists................................................................................................................................................................117
Top FRU List............................................................................................................................................ 117
Printer FRU List...................................................................................................................................... 119
Base FRU List..........................................................................................................................................121
Miscellaneous FRU List...................................................................................................................... 124
10: FRU Replacement: Top Subsystem............................................................. 126
Top Cover Assembly FRU Replacement.................................................................................................126
Remove the Top Cover Assembly.................................................................................................126
Replace the Top Cover Assembly................................................................................................. 128
Keyboard PWA FRU Replacement............................................................................................................130
Remove the Keyboard PWA............................................................................................................ 130
Replace the Keyboard PWA............................................................................................................ 130
Display Module Cable FRU Replacement..............................................................................................132
Remove the Display Module Cable..............................................................................................132
Replace the Display Module Cable.............................................................................................. 134
Display Unit FRU Replacement.................................................................................................................. 136
Remove the Display Unit.................................................................................................................. 136
Replace the Display Unit...................................................................................................................136
11: FRU Replacement: Printer Subsystem........................................................139

Printer Roller FRU Replacement................................................................................................................ 139
Remove the Printer Roller................................................................................................................ 139
Replace the Printer Roller.................................................................................................................140
Paper Spacer FRU Replacement............................................................................................................... 141
Remove the Paper Spacer............................................................................................................... 141
Replace the Paper Spacer................................................................................................................142
Paper Tray FRU Replacement.................................................................................................................... 143
Remove the Paper Tray.....................................................................................................................144
Replace the Paper Tray..................................................................................................................... 144
12: FRU Replacement: Base Subsystem........................................................... 147

Antenna FRU Replacement..........................................................................................................................147
Remove the Antenna..........................................................................................................................147
Replace the Antenna.......................................................................................................................... 148
WLAN Module FRU Replacement............................................................................................................. 149
Remove the WLAN Module..............................................................................................................150
Replace the WLAN Module..............................................................................................................150
Heatsink FRU Replacement......................................................................................................................... 151
Remove the CPU Thermal Plate Assembly...............................................................................152
Replace the CPU Thermal Plate Assembly............................................................................... 152
Remove the Battery Charge Heatsink........................................................................................153
Replace the Battery Charge Heatsink........................................................................................ 154
CPU Module FRU Replacement..................................................................................................................155
Remove the CPU Module..................................................................................................................156
Replace the CPU Module.................................................................................................................. 156
ACDC Module FRU Replacement...............................................................................................................159
Remove the ACDC Module...............................................................................................................160
Replace the ACDC Module............................................................................................................... 160
Cable Kit FRU Replacement.........................................................................................................................161
Remove the AC Inlet Cable..............................................................................................................161
Replace the AC Inlet Cable.............................................................................................................. 163
Remove the DC Power Cable......................................................................................................... 165
Replace the DC Power Cable..........................................................................................................166
Remove the Printer Cable................................................................................................................ 166
Replacing the Printer Cable.............................................................................................................167
Printer Head FRU Replacement.................................................................................................................167
Remove the Printer Head.................................................................................................................167
Replace the Printer Head................................................................................................................. 169
Printer Brush FRU Replacement................................................................................................................171
Remove the Printer Brush................................................................................................................ 171
Replace the Printer Brush................................................................................................................ 173
Carrier Board FRU Replacement............................................................................................................... 175
Remove the Carrier Board PWA....................................................................................................175
Replace the Carrier Board PWA.................................................................................................... 177
Ground Metal FRU Replacement...............................................................................................................181
Remove the Ground Metal...............................................................................................................181
Replace the Ground Metal............................................................................................................... 182
Battery Spring FRU Replacement............................................................................................................. 183
Remove the Battery String...............................................................................................................183
Replace the Battery String...............................................................................................................184
Battery Door FRU Replacement................................................................................................................ 186
Remove the Battery Door.................................................................................................................186
Replace the Battery Door.................................................................................................................187
Base Frame FRU Replacement.................................................................................................................. 188
Remove the Base Frame.................................................................................................................. 188
Replace the Base Frame...................................................................................................................190
13: Functional Checkout......................................................................................193

Recommended Maintenance......................................................................................................................193
Functional Checkout Workflow..................................................................................................................193
FRU Repairs......................................................................................................................................................... 194
Non-FRU Repairs...............................................................................................................................................195
Visual Inspection [as per IEC62353:2014(subsection 5.2) requirement]................................. 195
Electrical Safety Checks................................................................................................................................ 197
Functional Checkout Procedures.............................................................................................................. 199
Operational Checks............................................................................................................................. 200
Diagnostic Checks................................................................................................................................200
14: Troubleshooting..............................................................................................202
ECG Data Noise................................................................................................................................................. 202
Software Upgrade Errors.............................................................................................................................. 203
Troubleshooting USB Port Failures...........................................................................................................205
Troubleshooting LAN Communication Failures..................................................................................207
Troubleshooting Wireless Communication Failures.........................................................................209
Troubleshooting Touchscreen Failures.................................................................................................. 211
Troubleshooting Printer Door Failures....................................................................................................212
Device Disaster Recovery............................................................................................................................. 214
Product Overview
1
Product Overview
The MAC 7 Resting ECG Analysis System, (referred to as "the device" throughout this
document), supplies 12-lead ECG measurement and interpretative analysis, prints
12-leads of ECG, and transmits ECG data to and from a central ECG cardiovascular
information system.
Hardware Label Locations

The following illustrations and table describe the labels and their location on your
device and its packaging.
The illustrations and tables in this section describe the labels and their location on
your device and its packaging.
Table 1: Label Descriptions on the Device and Packaging

Item Label Location Description
1 Product and Back of the Regulatory and cautionary information. See Device
Rating Label device Address Label and Rating Plate for an explanation of
the label.

Product Overview

2 Country-specific Right side of the Country registration information.

Label device
3 Serial Number Right side of the Device identification. See Serial Number Label on page
Label device 18 for a description of the label contents.

Product Overview

4 MAC device Bottom of the The MAC device address of the device.
Address Label device
5 Option Code Bottom of the Use the option codes to set up the purchased options
Label device in your system.
6 Wireless Label Bottom of the The wireless registration information.

device

Product Overview

7 Radio On the shipping The Radio Equipment Directive registration

Equipment package information.
Directive (RED)
Label
8 Shipping Label On the shipping Regulatory and safety shipping information.

package
9 Battery Shipping On the shipping FRAGILE—Lithium Ion batteries can cause fire if
Label package damaged.
10 Environmental On the shipping Safety indicators required for shipping. For a full
Symbols package description of symbols, see Symbol Descriptions.
Serial Number Label

The product label is in the following formatserial number label is in the format as
follows:

Product Overview
Table 5: Serial Number Label Format

Item Description
1 Product Part Number
2 Product Mode
3 Date of Manufacture in YYYY-MM-DD Format
4 Country of Origin
5 Device Serial Number
6 UDI Barcode
Serial Number Format

Each device has a serial number that uniquely identifies the device and provides
important information about the device. The serial number format is shown in the
following illustration:
Table 6: Serial Number Format

Item Name Description
1 Product Code A three-character code that uniquely identifies the product line.
2 Year Manufactured A two-digit code identifying the year the device was manufactured.
Values range from 00 to 99. For example: 00 = 2000, 04 = 2004, 17 =
2017 (and so on).
3 Fiscal Week A two-digit code identifying the week the device was manufactured.
Manufactured Values range from 01 to 52. GE Healthcare's fiscal weeks
correspond to the calendar week. For example, 01 = the first week in
January.

Product Overview
4 Product Sequence A four-digit number identifying the order in which this device was
manufactured.
Values range from 0001 to 9999.
5 Manufacturing Site A one-letter code identifying the site where the device was
manufactured.
For example, F = Milwaukee, N = Freiburg, P = Bangalore, W = Wuxi,
H = Helsinki, S = Mexico
6 Miscellaneous A one-letter code identifying manufacturing status.

Characteristic For example, P = the device is a prototype, R = the device was
refurbished, U = the device was upgraded to meet the specifications
of another product code, A = device is in production.
Front View
1 Display and Displays waveform and text data. The touchscreen enables you to
Touchscreen interact directly with the device through touch gestures.
2 Power button Turns the device on or off.

Product Overview
3 Power on LED Shows if the device is on or off.
• Green light - on.
• No light - off.
• Flashing green light - standby mode.
4 Battery LED Battery status:
• Flashing amber light at two-second intervals - battery is charging.
• Flashing amber light at a one-second interval - battery is critically

low.
• Flashing amber light at a half-second interval - battery has a

communication failure.
• No light - battery is fully charged, not installed, or discharging.
5 AC Power LED AC power status:
• Green light - the device is plugged in and receiving power.
• No light - the device is not plugged into AC power.
Side and Rear View
1 ECG Patient Cable D-sub 15–pin female connector for the acquisition cable.
Connector
2 USB Slot B • Used to connect a USB flash drive or USB cable. You can connect
a USB flash drive for a software update, backup/restore or export
operations, or a barcode reader USB cable.
• Standard USB connector for USB devices, for example, the external
barcode reader, USB memory stick, USB keyboard and USB mouse.

Product Overview
3 USB Slot A • Used to connect a USB flash drive or USB cable. You can connect
a USB flash drive for a software update, backup/restore or export
operations, or a barcode reader USB cable.
• Standard USB connector for USB devices, for example, the external
barcode reader, USB memory stick, USB keyboard and USB mouse.
4 KISS Pump Used to connect a KISS pump cable.

Connector
5 Ethernet/LAN Port Used to connect an Ethernet cable.
6 Battery Used to insert the battery.

Compartment
7 Equipotential Used to connect non-grounded peripheral devices.

Grounding Plug
8 Label Product label.
9 AC Power Inlet Used to connect the AC power cord.
10 Printer Door Used to pull out the paper tray.

Architecture
2
Architecture
Hardware and Firmware Architecture
The following diagram illustrates the system architecture of the device:
Table 7: Subsystem Components

Component Description
CPU Board The software application, settings and data run on the main CPU Board
located on the Module ROM07420 Qseven. The CPU interfaces with all
peripherals through the Carrier Board.
Carrier board All the peripherals, such as the display, touchscreen, LAN, Wireless, USB ports,
Printer, Battery and KISS Pump are interfaced and controlled by the CPU
through the Carrier board.

Architecture
Component Description
Display Module The display is a 10.1–inch diagonal graphics LED backlight display with P-CAP
multipoint touch input, 1024 x 800 resolution, and interfaced to the Carrier
Board through the LVDS interface cable.
The Display module also contains:
- the system on/off button
- the LED indicators used for battery status
- AC mains
Power Supply The power inlet connector interfaces with the AD/DC module. The AC/DC is a
100 Watt power supply accepting a wide input AC voltage and delivering 24
DC to the Carrier Board.
Thermal Printer The printer has an A4/Letter thermal printhead, motor, paper sensors, and
door sensor.
KISS Pump A KISS pump is powered by the Carrier Board. The suction connector is next to
the patient connector in the assembly.
Product InterfacesExternal Connections

Table 8: Product InterfacesExternal Connections
Type of Port Number Description
of Ports
RJ45 port 1 Connects to an ethernet network using a 10/100/1000Base-T Ethernet

connector. The network supports remote web applications such as a
MUSE™ Cardiology Information System or an EMR application.
USB 2 Connects to USB-capable devices, for example, the barcode reader,

connector the wireless dongle, or external USB storage devices. The external USB
storage device is used for:
• Storing ECGs
• Flashing the device with software updates
• Connecting memory or future I/O extensions
DIN 1 Connects to a KISS Pump system.

connector

Architecture
Harness Diagram
Parts Included In
Callout Description
FRU Description FRU Part Number
1 AC Inlet to AC/DC Module Cable
2 AC/DC Module to Carrier Board

Cable MAC 7 FRU Internal Cables 2105959-001-S
3 Thermal Printer to Carrier Board

Cable
4 Carrier Board to Display Module

MAC 7 FRU Display Module Cable 2105951-001-S
Cable

Equipment Setup
3
Equipment Setup
Insert the Battery
The device is shipped with one lithium ion battery with minimum charge.
Fully charge the battery before you use the device for the first time. Use the device on
AC power while the battery is charging.
1. Place your thumb on the door release tab of the battery compartment door and
gently pull it open.
2. Slide the battery into the battery compartment slots in the correct orientation
and direction indicated by the arrow.

Equipment Setup
3. Lift the battery compartment door to close it.
Connect the AC Power

This device can run with AC or battery power. When the device is plugged into an AC
outlet, it uses AC power and charges the installed battery.
NOTE:
If the integrity of the protective earth conductor is in doubt, operate the unit
from its battery.

Equipment Setup
Table 9: Power Cord Parts

Item Description
1 Female end of the device power cord connected to the back of the device.
2 Male end of the device power cord connected to an AC outlet.
NOTE:
Before you connect the device to the power line, check that the voltage and
frequency ratings of the power line are the same as those indicated on the
unit label. If this is not the case, do not connect the system to the power line
until you adjust the power source to match the unit power requirements.
1. Connect the female end of the power cord (1) to the AC power connector on the
back of the device.

Equipment Setup
2. Plug the male end of the power cord (2) into an AC outlet.
NOTE:
It is recommended that you connect the device into an uninterruptible power
supply (UPS) or a surge suppressor.
3. Check the AC Power LED. If the AC Power LED is green, the device is receiving
power from the AC outlet.
Connect the External Barcode Reader

If the optional barcode reader was purchased with the device, connect it to the USB
port on the device.
NOTE:
The BRCD option is activated at the factory when the barcode reader is
purchased with the device. Configure the barcode settings for your site before
you use the barcode reader.

Equipment Setup
Table 10: Barcode Reader Parts

Item Description
1 Barcode reader
2 Barcode reader holder
3 Barcode reader cable connected to the USB slot
1. Insert the barcode reader cable connector (2) into the USB slot of the device.
Make sure that the cable is seated securely.
2. If you have a trolley, place the barcode reader (1) in the barcode reader holder (3)
attached to the trolley. Refer to the Compact Trolley Reference Manual.
Lock and Unlock the Trolley Wheels

1. To lock each trolley wheel, press the wheel brake down.
Lock the wheels before each use for safety purposes.

Equipment Setup
2. To unlock the trolley wheel, push the wheel brake up.
Attach the Device to the Trolley

1. Apply a pair of dual locks onto the rectangular groove (1) of the trolley top plate.
2. Apply a pair of dual locks onto the rectangular groove (2) at the bottom of the
MAC 7 device.

Equipment Setup
3. Align the pair of dual locks at the bottom of the device with the pair on the trolley
top plate, and press firmly.
Adjust the Paper Tray for Paper Size

The printer supports the paper sizes:
• A4 (8.27 x 11.7 inches) - 2104772-001
• Letter (8.4 x 11 inches) - 2104771-001
The paper tray is configured to use the appropriate paper size for the destination
location. Use the instructions to change the paper size by moving the spacers in the
paper tray.
1. Turn off the device.
2. Open the paper tray and remove the paper.
3. Press the center of the paper tray and pull it out.
4. Put the paper spacer in the tray.

Equipment Setup
The paper spacer placement depends on the paper size.
If the paper Then

size is
A4 Put the paper spacer vertical along the left side of the paper tray.
Modified Put the paper spacer horizontal across the rear of the paper tray:
letter
Make sure that the spacer is aligned in the correct position. The tabs at the
bottom of the spacer must fit into the Q holes on the bottom of the paper tray.
The tabs on the two sides of the spacer are attached to the tab spaces on the
paper tray.
5. Put the outlet spacer in the paper tray.
If the paper Then

size is
A4 Put the outlet spacer at the inside slot of the paper tray.

Equipment Setup
If the paper Then

size is
Modified Put the outlet spacer at the outside slot of the paper tray.
letter
6. Push the paper tray back to the printer assembly.
Insert the Paper

1. Open the printer door.
2. Pull out the paper tray unit.

Equipment Setup
3. Slide the paper into the paper tray until it is fully inserted.
NOTE:
• If the paper has Q holes, the Q holes must be on the top left side.
• If the paper has Q marks, the Q marks must be on the bottom left side.
4. Advance the first sheet of paper.
5. Push the paper tray to its closed position and verify that the unit is closed.

Equipment Setup

Login and Security
4
Login and Security
User Menu Options Description
The User Menu is located at the top right corner of the Acquisition screen.

Login and Security
Table 11: User Menu Options

Item Option Description
1 <User> Displays the name of the user logged into the device as configured by your
administrator. Pre-defined users display as follows:
• Admin
• STAT
• Service
• Default
2 Settings Displays the Settings screen used to configure the device. The administrator
must grant you privileges to access this screen.
If the user does not have access to the screen and if user authentication
is disabled or configured with Technician ID access, the Default user is
prompted to log on as a user with sufficient privileges.
3 Service Displays the Service screen used to service the device. Your administrator
must grant you privileges to access this screen.
If the user does not have access to the screen and if user authentication
is disabled or configured with Technician ID access, the Default user is
prompted to log on as a user with sufficient privileges.
4 Service The user can get a service snapshot without the Service privileges.
Snapshot Complete the snapshot to help identify a problem on the device.
5 Change The Admin user or a local user can change their password. Displays only if
Password full user authentication is enabled.
6 Lock Locks the device. Displays only if full user authentication is enabled.
7 Log Out Logs off the user. Displays only when you are logged on to the device.
8 Standby Puts the device in standby mode to save battery power without turning it
off.
9 Power Off Powers off the device.

NOTE:
Press the Power button on the front panel can also stop the device.
10 About Displays the device software information.
11 Help Displays help information about the device.
Power On the ECG Device

1. Press the Power button on the keyboard for a few seconds to start the device.
The device is powered on. The Power on LED on the front panel is green.
A notification message displays, if it is configured by the administrator.
2. Click Accept.
Login and Security
• If user authentication is enabled, you are prompted to log on to the device.

• If user authentication is disabled, you are automatically logged on to the
device as the Default User.
• If the user authentication mode is Technician ID, enter the Technician ID to
log on as a Default User.
Power Off the ECG Device

1. Before you stop the device, complete pending tasks, for example, acquire an ECG
and save configuration settings.
2. Do one of these steps to remove power from the ECG device:

a) From the User Menu on the screen, select Power Off.
The Power off window opens and displays a message. Select Power Off.
The device is off. The Power on LED on the keyboard is off.
b) Press the Power button on the front panel for a few seconds:
The Power Options window opens with Cancel, Standby, Log Out, Privacy
Mode, and Power Off options. Select Power Off.
The device is off. The Power on LED on the keyboard is off.
User Authentication
The device supports different modes of user authentication.

Login and Security
Table 12: Supported User Authentication Modes

User Authentication Mode Description
Full authentication with The Login screen displays with these fields when the device is
STAT login powered on or unlocked.
The users below can log on to the device:

• Pre-defined users (Admin, Service)
• LDAP users (If LDAP-based user authentication is configured)
• Local users (If user profiles are locally managed on the device)
• STAT User if STAT button is selected. The user can configure the
text for this button.
Technician ID login The Login screen displays when the device is powered on or unlocked.
A technician can access the device by entering the Technician ID.
No authentication A Login screen does not display when you power on the device. You
are automatically logged on as the Default User. The Default User
cannot access the device if user authentication is enabled.

Login and Security
Log On to the Device

Enter the user name and password on the Login screen to enable User
authentication to allow users to log on to the device.
Table 13: Type of Users

Type of Description
User
Admin user The username is Admin. The default password to log on as the Admin user is
admin123. The Admin user is prompted to change the default password immediately
after the first login.
Service user The username is Service. This username is intended for use by Service personnel. A
user with the user management privilege can set the password for the Service user.
Local users The local user profiles are managed by the device administrator. Obtain your
username and password from the device administrator.
LDAP users LDAP user authentication is available only if you configure the device to support
LDAP. The LDAP server administrator manages the LDAP user profiles. Obtain your
username and password from the LDAP server administrator. Your privileges are
based on the user role assigned to the LDAP group to which your user profile belongs.
1. Do one of these steps:

• If the device is shut down, power on the device. See Power On the ECG Device
on page 38.
• If the device is locked, unlock the device. See Unlock the Device on page 43.
The Login screen displays.
2. Enter your username and password.

• If you are an LDAP user, enter the domain name and username if the
default domain name is not configured, or if your user profile belongs to an
LDAP server domain that is not the default domain. For example, Domain
\Username.
• To verify that you typed the correct password, select Show to view the
password.
• Contact your administrator to reset your password. Log on to the device using
the new password. Change the password immediately for security reasons.
• If you are the Admin user and forgot your password, perform a system
reset to reset the password to the default password admin123. For more
information, see Perform System Reset on page 53.
3. Select Log In.

Login and Security
• If the login credentials are correct, you are successfully logged on to the
device. Your username displays on the upper-right corner of all of the screens
you have access.
• If your login fails, see the following table:
Table 14: Login Errors

Symptom Cause Solution
The username You entered your username or Re-enter your correct username
or password is password incorrectly. and password again.
incorrect.
You are a local user and you Contact your administrator to
forgot your password reset your password, then log on
to the device again.
If you are an LDAP user, the error

is caused by:
• No connection to the LDAP • Wait for the connection

server. Your username to the LDAP server to be
cannot be authenticated restored and log on to the
against cached LDAP user device again.
credentials.
• You do not belong to any • Contact your LDAP

groups authorized access to administrator to assign your
this device. user profile to an LDAP group
authorized for this device and
log on to the device again.
• Your current password has • Contact your LDAP

expired. administrator to change your
password.
You are prompted You are a local or Admin user and Perform the procedure Change
to change your your password has expired. the User Password on page 44
password. and log on to the device again.
Log Out of the Device

Log out of your user session when you are done using the device. You must enable
User authentication.
1. Complete pending tasks, for example, acquire an ECG or save configuration
settings, before you log off from your user session.
2. Perform one of these steps to log off of the device:

• Press the Power button. The Power Options dialog box opens. Select Log Out.
• From the User Menu on the Acquisition screen, select Log Out to log off the
device.
If you log off before a task is completed, a message displays that you will lose
incomplete data.

Login and Security
If a remote session is open, for example, a web application or a Citrix application,

and you log off of the device, a message displays that incomplete data will be
lost and open remote application sessions will be closed.
3. Perform one of these steps:

• If you have unsaved data and do not want to close the remote application
session, select Cancel.
• If you want to log off, select Log Out.
You are logged off your user session and open remote application sessions
close.
Lock the Device

You can lock the device if you enable user authentication. You cannot lock the device
while ECG or rhythm acquisition or report printing is in progress.
NOTE:
The STAT User cannot lock the device.
1. Complete your tasks.
2. From the User Menu on the Acquisition screen, select Lock.

The device is locked. Your username displays on the lock screen.
Unlock the Device

1. Tap the lock icon on the screen.
A message displays prior to login if one is configured by your administrator. Click
Accept.
The Login screen displays. The User Name field displays the name of the user
who is logged on.
2. Enter your password and select Log In to log on to the device.

You can also log in as:
• A STAT User (if STAT access is enabled)
• A different user
A message displays that the current user will be logged out and any unsaved
data will be lost. Select Continue to log into the device.

Login and Security
Change the User Password

This procedure applies only to the Admin user and local users. LDAP users must
change their password externally as per the instructions provided by their LDAP
administrator.
Make sure that the new password follows the password rules:
1. From the User Menu on the Acquisition screen, select Change Password.
The Change Password dialog box opens.
2. Enter the current password and new password, and confirm the new password.
3. Select Change Password.

• If the new password meets the password requirements, a message displays
that your password was changed successfully.
Select OK to close the Change Password window. You are logged into the
device.
• If the new password does not meet the password requirements, an error
message displays.
Follow the password rules for a new password and repeat the steps in this
procedure to create a new password.
Enable and Configure Service User

Make sure that your user role is assigned to the user management privilege.
1. Select Settings > User Account > Users.
2. Select User Profiles.

The user profiles settings screen displays.

Login and Security
3. Select Service user profile.

The User Profiles-Name-Service settings screen displays.
4. Click Disable User button to enable and configure the service user profile.

Login and Security
5. Configure the Service user profile as per the information in the table.
Table 15: Configure Service User Profiles

Field Action Description
Password Enter the Each character in the password displays an asterisk (*).
password for the If the password rules are not met, the Password field
user according display a red box and relevant error messages.
to the password
Allowed values:
rules listed in
the Description • User-defined value up to 126 characters
column.
• Minimum number of characters and type of
characters allowed is set in the Settings > User
Account > Security settings screen.
No default value.
NOTE:
If a local user forgets the user password, a user
with the User Management privilege can change
the password for the user account in the Users
settings screen. The local user can log into the
device with the changed password.
Confirm Enter the exact Each character in the password displays an asterisk (*).
Password duplicate entry
If there is a mismatch with the password entered in this
of the password
field and the Password field, the Confirm Password
entered in the
field displays a red box. Re-enter the password to match
Password field
the Password field.
No default value.

Login and Security
Disable User Enable or disable • If this setting is enabled, the user is disabled from
this setting. using the device.
• If this setting is disabled, the user is enabled to
access the device.
Default value: Enabled (User Disabled)
Force User Enable or disable • If this setting is enabled, the user must change the
to Change this setting. password at the next login.
Password at
• If this setting is disabled, the user does not need to
Next Login
change the password at the next login.
Default value: Enabled
NOTE:
For Service user, this button is inactive.
6. Select Apply.
7. Select Save.
Disable Service User Profile

The configured service user can access the Service screen using the credentials set
by the Administrator until it is disabled for a service user profile.
Once the Administrator disables the service user, earlier set credentials cannot be
used to access the Service screen. For next service user to login, the Administrator
needs to again enable and configure the service user profile.
2. Select User Profiles.

The user profiles settings screen displays.

Login and Security
3. Select Service user profile.

The User Profiles-Name-Service settings screen displays.
4. Tap Disable User button to disable the service user profile.

The service user profile settings is disabled and you cannot configure the service
user credentials.

Login and Security
5. Select Apply.
6. Select Save.
Configure Service User Role

2. Select User Roles.

The user roles setting screen displays.

Login and Security
3. Select Service user role.

The User Roles-Name-Service settings screen displays.
4. Configure the Service user role with the appropriate privileges as per the
information in the table.
Table 16: Configure Service User Roles

Field Description
Role Name Enter the unique name of the service user role. Up to 15
characters are allowed.

Login and Security
Field Description
Access Settings Default value: The Access Settings privilege is enabled.

Access the Settings screen and view the network parameters
upon selecting the network status icon.
NOTE:
If this privilege is disabled:
• The Activate ECG Simulator, Edit Critical Value
Settings, and User Management privileges are also
disabled.
• You can only view the network status upon selecting
the network status icon, but cannot view the network
parameters such as Device Name, IP address, Subnet
Mask, MAC address, Gateway address, and DNS.
Activate ECG Simulator Default value: The Activate ECG Simulator privilege is
enabled.
Access to activate the ECG simulator.
NOTE:
If this privilege is enabled, the Access Settings privilege is
also enabled.
Access Service Default value: The Access Service privilege is enabled.

Access the Service screen.
NOTE:
If this privilege is disabled, the Software Update and
View Audit Logs privileges are also disabled.
View Audit Logs Default value: The View Audit Logs privilege is disabled.
View audit logs.
NOTE:
If this privilege is enabled, the Access Service privilege is
also enabled.
View Reports Default value: The View Reports privilege is disabled.

View patient reports previously stored in the Files view.
NOTE:
If this privilege is disabled, a user can only view patient
reports that acquired during their current login session.
Edit Reports Default value: The Edit Reports privilege is disabled.

Edit stored patient reports.
NOTE:
If the user only has edit patient report privileges and
not viewing patient report privileges, they can only edit
patient reports they acquired.

Login and Security
Field Description
Edit Critical Value Settings Default value: The Edit Critical Value Settings privilege is
disabled.
Edit the critical values setting.
NOTE:
This privilege displays only if the CRIT option is purchased
and enabled. Contact GE Healthcare Service Support to
purchase this option.
If you enable this privilege, the Access Settings privilege
is also enabled.
View Orders Default value: The View Orders privilege is disabled.

View orders in the Orders view.
Delete Reports Default value: The Delete Reports privilege is disabled.

Delete stored patient reports.
Transmit Reports Default value: The Transmit Reports privilege is disabled.

Transmit patient reports.
User Management Default value: The User Management privilege is disabled.

Manage the user profiles and user roles.
NOTE:
If you enable this privilege, the Access Settings privilege
is also enabled.
Query Remote Patient Data Default value: The Query Remote Patient Data privilege is
disabled.
Query a remote patient data.
Software Update Default value: The Software Update privilege is enabled.

Update the software on the device.
NOTE:
If you enable this privilege, the Access Service privilege is
also enabled.
View Patient List Default value: The View Patient List privilege is disabled.
View the patient list.
5. Select Apply.
6. Select Save.
Access the Service Screen

Make sure that your user role is assigned the privileges to access the Service screen.

Login and Security
To access the Service screen, select Service from the User Menu in the Acquisition
screen.
If you have sufficient privileges to access the Service screen, the Service screen
opens.
If you do not have the required privileges to access the Service screen, a relevant
message is displayed depending on the configured authentication mode:
User Profile Action
Default User Log in as a user with sufficient privileges to open the Service screen.
STAT, local or Log off and log in as a user with sufficient privileges to access the Service
LDAP user screen.
Perform System Reset

Before you begin this procedure, make sure that:
• You have the serial number of the device.
• The device is connected to AC power.
• If the authentication mode of the device is No authentication, access the Settings
screen from the user menu to open the Login screen.
• If the authentication mode of the device is Full Authentication with Stat, power
on the device to view the Login screen.
NOTE:
The System Reset deletes all data and settings. The system is reset to factory
defaults. Use the default admin password to log on to the device. It keeps the
previously enabled option codes, serial number, MAC address, and Wireless
Country of Operation configuration.
NOTE:
The Restore to Factory Defaults resets the settings or section of settings.
Use this procedure as a last solution. Transfer your data from the system before you
start the procedure.
1. When the Login screen displays, press ↑↓←→↑↓←→, consecutively, on the
soft keyboard.
The System Restore screen displays a warning that the System Restore will
return your system to the original factory shipped configuration. All patient data,
system setup changes, logs, and user data will be lost and unrecoverable.
2. Enter the serial number of the device in the Enter the system serial number
field. The Restore button enables when the serial number is entered correctly.
3. Select Restore to proceed with system restore.

Login and Security
The system configuration is reset to factory defaults and all patient data records
are deleted. The device reboots. You can access the device as the Default user
without login credentials.
4. To reconfigure the device, access the Settings screen from the user menu. A
login screen opens. Log on as Admin user with the default password admin123.

Service Tasks
5
Service Tasks
Service Screen Overview
The Service screen enables a user with privileges to do the following:
• Review system information
• Configure various options
• Conduct diagnostics and tests
• Review, print, and export various logs
• Format internal memory
• Manage option codes
• Update software

Service Tasks
Enter Chinese Characters

If the Pinyin input method is configured, when you enter data in the fields, a
numbered list of matching Chinese characters display in a pull-down menu. Select or
type the number of the desired value in the list to populate the Chinese character in
the field.
Display Device Information

1. From the User Menu on the Acquisition screen, select About.
The About window opens.
Table 17: Field Descriptions

Field Description
Serial Number The identifier for the device.

The serial number displayed in this field must match the serial
number on the device label.
Software Release The version of the released software on this device.

Version
Software Full Version The full version of the software on this device.
The version displayed in this field provides if the software is a
development, manufacturing, or release build.
Writer Software Version The version of the PSoC software on this device.
12SL Version The version of the 12SL software on this device.
Acquisition Module The version of the Acquisition Module software on this device. This
Software Version is displayed only when an Acquisition Module is attached to the
device.
2. Close the screen.

Service Tasks
The Acquisition screen displays.
Configure Device Information

Only a Service user can perform this procedure. See Log On to the Device on page 41
for information on how to log in as Service user.
1. Open the Service screen.
2. Select Device Information.

The Device Information screen opens.
3. Configure Device Information as follows:
Serial Number Enter the serial The serial number is set by the manufacturer at the
number of the factory during initial setup of the device. The serial
device. number can be edited only if you replace the CPU board
or with a Manufacturing software. The serial number
stored in the CPU board must match the serial number
on the product label on the display rear cover.
Allowed values:
1 to 13 characters
• A to Z
• a to z
• 0 to 9
LAN MAC Enter the LAN The LAN MAC address is set by the manufacturer at
Address MAC address of the factory during initial setup of the device. The LAN
the device. MAC address can be edited only if you replace the CPU
board or with a Manufacturing software. The LAN MAC
address stored in the CPU board must match the LAN
MAC address on the label placed on the bottom of the
device.
Allowed values:
XX:XX:XX:XX:XX:XX format, where X is a hexadecimal
digit with values ranging from 0 to 9 and a to f.
4. Verify the hardware and software version information of the device displayed on
the screen.
5. Perform one of the following steps:

• Select Save.
• Select Cancel to cancel the changes. The configuration changes you made
are cancelled.

Service Tasks
6. To restore settings from PSoC memory, see Restore Configuration Data from
PSoC on page 58.

Restore Configuration Data from PSoC

Only a Service user can perform this procedure. Use this procedure to restore saved
configurations and options from the device memory.
Before restoring the configuration data from device memory, ensure that you
back up the configuration data to a USB flash drive. See the Saving and Restoring
Configuration Settings topic in the Configuring Settings chapter of the MAC 7 Setup
and Configuration Manual for the backup procedure.
NOTE:
Only configuration data can be saved to a USB flash drive. Options and serial
number cannot be saved to a USB flash drive.
If restoration of configuration data from device memory fails, you can restore the
configuration data from the USB flash drive.
2. Select Device Information.

The Device Information screen opens.
3. Select Restore Settings.

A message displays asking you if you want to proceed.
4. Select Restore to restore the configuration to the backed up settings, or Cancel

to cancel the action.
If you select Restore,
• If the configuration is restored successfully, a message displays indicating the
configuration was restored successfully.
• If the configuration is not restored due to an error, resolve the error. See the
following table:

Service Tasks
Table 18: Troubleshooting Possible Error Conditions to Restore

Configuration
Error Message Error Condition How to Troubleshoot:
Failed to restore PSoC does not have backed- Try to restore settings
configuration from PSOC. up configuration due to again. If the error persists,
error or hardware failure. configure settings and
options manually. If you
Failed to restore The database schema is have backed up the
configuration due to incompatible. configuration data to a USB
incompatible database flash drive, you can restore
schema. Upgrade to latest the data from the USB flash
software. drive.

Restore to Factory Defaults

NOTE:
A System Reset is used to delete all data and settings. The system is reset to
factory defaults and the default password for the admin user can be used to log
in. It retains the previously enabled option codes, serial number, MAC address, and
Wireless Country of Operation configuration.
A Restore to Factory Defaults is used to reset the settings or section of settings.
• Make sure that you have backed up the current configuration settings, before you
reset the settings to factory defaults.
If you do not save the current configuration settings prior to restore the settings to
factory defaults, you do not have the option of restoring the current settings later.
You need to manually re-configure the settings.
• Make sure that your user role is assigned the privileges to access the Settings
screen.
NOTE:
The enabled options are not reset when the device is reset to factory default
settings.
1. Select Settings > System > Storage.
2. Select Restore to Factory Defaults.

The restore to factory default setting screen displays.

Service Tasks

• Select Select All to restore all settings to factory defaults.
• Select specific settings to restore to factory defaults.
4. Select Restore.
A massage displays.

• Select Restore to confirm the action.
• Select Cancel to cancel the action.
• If you select all the settings and click Restore, all the selected settings are
restored to default values and the Acquisition screen displays.
• If you select a specific settings and click Restore, the selected settings are
restored to default values. Close the screen to view the Acquisition screen.
Enable the Options

Before you begin this procedure, make sure:
• Your user role is assigned the privileges to enable options for this device.
• The serial number of the device is configured. See Configure Device Information on
page 57.
• The required option codes are obtained. Contact your GE Healthcare Service
Support representative to obtain the unique code for your device. Options cannot
be enabled without the appropriate code.

Service Tasks
NOTE:
The enabled options are not reset when the device is reset to factory default
settings.
Table 19: Available Device Options

Option Description
ACCS - Acute Coronary Enables the acute coronary syndrome (ACS) function for the
Syndrome device. This function performs an ACS analysis on resting ECGs
and 12-lead ECGs.
When this option is enabled, the ACS button is displayed on the

lower portion of the Acquisition screen.
AECG - Auto ECG Allows the device to automatically start recording an ECG.
BRCD - External Barcode Allows you to enter patient information using an external barcode
Reader reader.
CRIT - Critical Values Enables the critical value function, which allows you to define and
Notifications configure custom alerts based on key ECG values.
DRHM - Digital Rhythm Allows you to configure the digital rhythm, mainly how many
seconds of data can be acquired.
MI12 - 12SL Measurements and Allows you to display and print global measurements and
Interpretation interpretation.
ORDM - Order Manager Allows you to manage available orders.
XMLO - XML Format Output Allows you to save Sapphire XML formatted record files to
external storage devices.
WRLS - Global Wireless Allows you to configure the default wireless network.
The wireless LAN country of operation needs to be set to
configure wireless settings. See Configure Wireless on page 70.
FLDS - Full Disclosure Allows you to record a Full Disclosure ECG.
2. Select Option Manager.

The Option Manager screen opens.
3. From the Available Options list, select the option you want to enable.
NOTE:
Because each option has a unique option code, you can enable only one
option at a time.
4. Enter the option code for the selected option in the Enter the 12-digit code to
enable the option field.

Service Tasks
5. Select Save to enable the selected option. The selected option is added to the
Added Options list on the right side.
An error message displays if you enter an incorrect option code. Select OK to
close the window.
6. Repeat steps 3 through step 5 for each option you want to enable.

Disable the Options

2. Select Option Manager.

The Option Manager screen opens.
3. Select the option you want to remove from the Added Options list.
4. Select Remove.
A warning message displays indicating that removing the option will disable the
option from the device.
NOTE:
The WRLS - Global Wireless option cannot be disabled or removed.
5. Select Yes.

Display Battery Metrics


Service Tasks
2. Select Battery Metrics.

The Battery Metrics screen opens.
Table 20: Descriptions for Battery Metrics

Battery Metric Description
Power Status Indicates the power source for the device.

The values are as follows:
• On AC Power
• On Battery
• Status Not Available (if the status is not available due to
any error)
Battery Status Indicates if the battery is in the device.

The values are as follows:
• Present
• Absent
Percentage of Charge The remaining percentage of power in battery.

Remaining
Battery Charge Status The charge status of the battery.

The statuses are as follows:
• Charging
• Discharging
Battery Voltage Level (mV) The voltage (mV) level of the battery.
Battery Current (mA) The measurement of the battery current for the battery in
milliamperes (mA).
Battery Temperature (deg. The actual internal temperature of the battery in Degree
C) Celsius (C).
Maximum Battery The maximum operational temperature of the battery in

Temperature (deg .C) Degree Celsius (C).
Minimum Battery The minimum operational temperature of the battery in

Temperature (deg. C) Degree Celsius (C).
Ambient Temperature (deg. The actual ambient temperature of the device’s environment
C) in Degree Celsius (C).
Maximum Ambient The maximum ambient temperature of the environment

Temperature (deg. C) that the battery can be expected to perform successfully in
Degree Celsius (C).
Minimum Ambient The minimum ambient temperature of the environment

Temperature (deg. C) that the battery can be expected to perform successfully in
Degree Celsius (C).

Service Tasks
Battery Metric Description
Charge Cycle Count The number of times that the battery has been recharged.
Conditioning Required Indicates the condition of each battery. After a large number
of charging and discharging cycles, the storage capacity of
the battery reduces and the battery drains quickly. In that
case, you need to change the battery.
The conditions are as follows:
• Yes - Change the battery or condition the battery using
an external battery charger. See the Diagnostic Cardiology
Supplies and Accessories Guide, 2102946-001 for the part
number of the external battery charger.
• No - No need to change the battery.
Real-time Battery Message A message is shown for the battery that describes the current
state of the battery.
Examples of messages:
• Fully charged
• Fully discharged
• Charging in AC mode
• Temperature too high
• Voltage too high

Format Log Data Partition

Connect the device to AC power for the entire duration of this procedure.
2. Select Format Internal Memory.

The Format Internal Memory screen displays.

Service Tasks
3. Select Format in the Log Data Partition section to format the log partition.
A warning message displays indicating that formatting will erase the complete
log data from memory and asking you to confirm the action.
4. Select Format to confirm.

• If the device is running on AC power, it reboots immediately.
• If the device is running on battery, a message displays asking you to connect
the device to AC power before proceeding. Perform the following steps:
a. Connect the device to AC power.
b. Select OK to close the message.
c. Restart the procedure.
The Formating Internal Memory screen opens and displays the progress of
formatting log data (in percentage).
If Then
Log data formatting A success message displays.

is successful
The Acquisition screen opens.
Log data formatting An error message displays.

is unsuccessful
The Acquisition screen opens. Restart this procedure to format log data.
Format User Data Partition

Connect the device to AC power for the entire duration of this procedure.

Service Tasks

3. Select Format in the User Data Partition section to format the user partition.
A warning message displays indicating that formatting will erase the complete
user data from memory and asking you to confirm the action.
4. Select Format to confirm.

• If the device is running on AC power, it reboots immediately.
• If the device is running on battery, a message displays asking you to connect
the device to AC power before proceeding. Perform the following steps:
The Formating Internal Memory screen opens and displays the progress of
formatting user data (in percentage).
If Then
User data A success message displays.

formatting is
successful

Service Tasks
If Then
User data An error message displays.

formatting is
The Acquisition screen opens. Restart this procedure to format user
unsuccessful
data.
Erase all Device Data

Make sure that the device is connected to AC power during this procedure.

3. Select Erase in the Erase all device data section.

A WARNING displays that all device data will be erased from the device.
The default button selected in the warning message is Erase.

Service Tasks
NOTE:
This option also deletes all the option codes set in the device.
4. Select Erase.
• Preparing to erase all device data message displays.
• If the device is on battery power, a message displays to connect the device to
AC power. Do the steps that follow:
• If the device is on AC power, it reboots immediately.
The Erase screen opens and displays:
• Erasing all device data. Do not disconnect the device from AC power..
• progress of completion, in percentages.
If Then
All device data A success message displays.

erase is successful

Service Tasks
If Then
All device data An error message displays.

erase fails
Manually reboot the device.
The Erase screen opens and the procedure restarts for the failed
partition.
If it is successful, a success message displays.
NOTE:
If the device data erase fails repetitively, contact your GE
Healthcare Service Support representative.
Configure Lead Fail Test Mode

NOTE:
By default, the Lead Fail Test Mode value is off. The Lead Fail Test Mode
value is also reset to off upon a system reboot.
2. Select Lead Fail Test.

The Lead Fail Test screen opens.
3. Turn the Lead Fail Test Mode option on or off.
4. Save and close the Service screen.

If the Lead Fail Test Mode option is on:
• when an electrode is disconnected, you will see noise on the respective
waveform as a result of the lead failure.
• during live (real-time) waveform display, the III, aVR, aVL, and aVF leads are
derived as normal regardless of any failed electrodes.
If the Lead Fail Test Mode option is off:
• when an electrode is disconnected, the waveform of the failed lead or leads is
flat-lined to prevent unwanted noise.
• during live (real-time) waveform display, the III, aVR, aVL, and aVF leads are
flat-lined for all data samples while the LA or LL electrodes are in a failed
state.

Service Tasks
Configure Wireless
NOTE:
The device is shipped with a pre-configured settings for the wireles country of
option. Only the country code can be edited for the Rest of the World setting.
If the device is set to US or Cannada, the configurations cannot be altered and
Wireless option will not be available in the Service menu.
Before you begin this procedure:
Disable the Network status option in the Network > Wireless Network settings,
see the Configure Settings chapter in the MAC 7 Resting ECG Analysis Setup and
Configuration Manual. If the WLAN is enabled and you try to configure Wireless, the
following error message is displayed: Disable WLAN to set the Wireless Country of
Operation.
2. Select Wireless.
The Rest of the World screen displays.
3. Configure the country code for the Rest of the World wireless option as per the
information in the table.

Service Tasks
To set Wireless Country Perform the following steps:

of Operation in:
Rest of the World The Country of Operation option is displayed.

1. Enter a two-character country code in the text field. The list of
possible country codes is available at:
https://www.iso.org/obp/ui/#search/code/. The allowed values
are a to z and A to Z.
NOTE:
You cannot enter US and Canada country codes.
2. Select Save to save the configuration.
The wireless is set as per the configured country code.
If an invalid country code is entered, an error message displays,
and the device is set to 00 for World Regulatory Domain.
If no country code is entered, the device is set to 00 for World
Regulatory Domain.

Print a Service Report

2. Select Diagnostics.
The Diagnostics screen opens.
3. Select Print.
A job to print the service report is sent to the printer.
• If the print job is successful, the report is printed and a success message
displays.
• If the print job fails, an error message displays.
The service report consists of the following sections:
• Device Information
• Hardware Information
• Software Information
• Option Settings
• Battery/Power Information
• Diagnostics Results

Service Tasks

Software Upgrade
6
Software Upgrade
Upgrade or Downgrade Software
Perform this procedure to:
• Upgrade the software version from the current to a newer version, or
• Downgrade the software version from the current to a previous version.
Before you begin, confirm the following:
• All patient data and device settings have been saved to a USB flash drive.
• Your user role is assigned the privileges to upgrade software.
Do the following if you want to upgrade software from a shared network folder:
• Configure the shared network path in the Settings > Network > Shared Network
setting.
• Copy the software image files (<sw-filename>.tar.bz2.sign, <sw-
filename>.tar.bz2 and u-boot.imx) to the root directory of the shared network
folder.
Do the following if you want to upgrade software using the USB flash drive:
• Copy the software image files (<sw-filename>.tar.bz2.sign, <sw-
filename>.tar.bz2 and u-boot.imx) to a USB flash drive.
• Enable External USB Storage in Settings > System > Storage setting.
• Enable USB ports in Settings > Hardware > USB Port setting and select Save to
save the settings.
• Connect the USB flash drive to a USB port of the device.
1. Connect the device to AC power.
3. Select Software Upgrade.

Software Upgrade
The Software Upgrade screen opens.
4. Select USB or Shared Folder.

The version of the currently installed software and the available software is
displayed.
If the software image version is:
• Higher than the current installed version, the Upgrade option is displayed.
• Lower than the current installed version, the Downgrade option is displayed.
5. Select the displayed option:

• Upgrade. The software upgrade begins.
• Downgrade. A warning message displays indicating that patient data and
device settings are erased from the device. The device is restored to factory
defaults.
Select Yes to proceed with software downgrade.
The Host Software Upgrade/Downgrade Progress screen displays.
• If the upgrade/downgrade is unsuccessful, an error message displays.
Troubleshoot the error. For more information, see Software Upgrade Errors on
page 203. Return to the Software Upgrade screen and restart the upgrade/
downgrade procedure.
• If the upgrade/downgrade is a success, a message displays and the device
reboots.
6. On reboot, the system may need to perform additional software updates. If the
writer software needs update, upgrade starts automatically.
• If the upgrade is unsuccessful, an error message displays. Troubleshoot the
error. For more information, see Software Upgrade Errors on page 203. To
retry the software upgrade, select Reboot.
• If the upgrade is a success, a message displays and the device reboots.
7. After all updates are complete, the login screen displays if authentication is
enabled on the device. Log into the device and verify the software versions in the
About dialog.

Diagnostics
7
Diagnostics
Diagnostics Screen Overview
In the Diagnostics screen, a Service user or a user with Service privileges can
perform various system diagnostics.
The following figure illustrates the Diagnostics screen:
To move between screens, select the arrows at the bottom of the screen.
If the diagnostics fails, refer to the relevant troubleshooting procedure.
Perform Touchscreen Diagnostics

This test helps to verify if the touch sensor is functioning properly.

Diagnostics
3. Select Perform Test next to Touchscreen Diagnostics.

The Touchscreen Diagnostics screen opens.
4. Tap or swipe the squared areas of the touchscreen to verify that the area is
working correctly.
• If the touch sensor in the area is working properly, the square turns blue.
• If the touch sensor in the area is not working properly, the square remains
white.
5. When the test is complete, close the screen.

A message displays asking you to confirm whether the test passed.
6. Based on the test results, select one of the following:

• If the test passed, select Yes. The test result is displayed in the Diagnostics
screen as: Success.

Diagnostics
• If the test failed, select No. The test result is displayed in the Diagnostics
screen as: Failure.

Perform Battery Charging Diagnostics

This test determines whether the battery is charging properly. Battery must be fully
discharged before this test is started.
• If the battery is not fully discharged and the device is in AC power mode, the
following message is displayed when you start the test: Disconnect from AC
power and discharge the battery to less than 3%. It takes approximately 3.5
hours to fully discharge the battery.
• If the battery is not fully discharged and the device is in Battery mode, the
following message is displayed when you start the test: Discharge the battery to
less than 3% and start the test.
The battery charge test can take several hours to complete.
1. Select the battery icon on the status bar to confirm that the batteries are
discharged to less than 3%.
5. Select Perform Test next to Battery Charging Diagnostics.

The Battery Charging Diagnostics screen opens.
• Red indicates the battery charge is very low.

Diagnostics
• Orange indicates the battery charge is low.

• Green indicates the battery charge is high.
As the test executes, the following information is displayed and refreshed every
minute.
• Elapsed test time
• Charge rate (mAH) of the battery
• Internal temperature of the battery
• Voltage for the battery
• Battery gauge
• Battery charge status
• Percentage of power available for the battery
The test continues until the battery is fully charged. The Diagnostics screen
opens and is automatically updated with the result: Success or Failure.
To manually stop the test before the batteries are fully charged, select Stop
at the bottom of the Battery Charging Diagnostics screen to return to the
Diagnostics screen.

• If the test passed, select Yes. The test result is displayed on the Diagnostics
screen as: Success.
• If the test failed, select No. The test result is displayed on the Diagnostics
screen as: Failure.

Perform Battery Discharging Diagnostics

This test determines if the battery is discharging properly. The battery must be fully
charged before this test is started.
• If the battery is not fully charged and the device is not in AC power mode, the
following message displays when you start the test: Connect to AC power and
charge the battery up to 100% to start the test. It takes approximately 3 hours
to fully charge the battery.
• If the battery is not fully charged and the device is in AC power mode, the following
message displays when you start the test: Charge the battery to 100% and
disconnect AC power to start the test.
• If the battery is fully charged and the device is in AC power mode, the following
message displays when you start the test: Disconnect from AC power to start the
test.

Diagnostics
The battery discharge test can take several hours to complete.

1. Select the battery icon on the status bar to confirm that the batteries are fully
charged.
2. Disconnect the device from the AC power.
5. Select Perform Test next to Battery Discharging Diagnostics.

The Battery Discharging Diagnostics screen opens.
• Green indicates the battery charge is high.
• Orange indicates the battery charge is low.
• Red indicates the battery charge is very low.
As the test executes, the following information is displayed and refreshed every
minute.
• Elapsed test time
• Discharge rate (mAH) of the battery
• Internal temperature of battery
• Voltage for battery
• Battery gauge
• Battery charge status
• Percentage of power available for battery
The test continues until the battery is fully discharged and the device shuts
down. Proceed to step 6.

Diagnostics
If you want to cancel the test before the battery is fully discharged, select Stop
at the bottom of the Battery Discharging Diagnostics screen to return to the
Diagnostics screen. Skip to step 10.
7. Power on the device. See Power On the ECG Device on page 38.
If discharge rate is equal or greater than the minimum discharge rate, the test
result is displayed in the Diagnostics screen as: Success.
If discharge rate is less than the minimum discharge rate, the test result is
displayed in the Diagnostics screen as: Failure.

Perform Quick Battery Charge and Discharge Test

1. Do the steps below to analyze the battery charge state:
a) Remove the battery from the system.
b) Press the TEST button on the battery pack to check the percentage of
charge.
The number of charge level indicator LEDs that illuminate indicate the
approximate charge remaining in the battery pack.
• Four LEDs indicate 75%-100% of full charge capacity (WHr) of the pack
• Three LEDs indicate 50%-74.9% of full charge capacity (WHr) of the pack
• Two LEDs indicate 25%-49.9% of full charge capacity (WHr) of the pack
• One LED indicates 10%-24.9% of full charge capacity (WHr) of the pack
If LEDs do not illuminate, the battery pack is deep-discharged or faulty. Re-
test or recondition the battery pack with the external battery charger. See
Supplies and Accessory Guide for more information on the part number of
external battery charger.
2. Do the steps below for the quick battery charge test:

a) Insert the battery into the battery compartment of the device.
b) From the battery icon on the status bar, make sure that the percent of
battery charge is between 5% and 80%.

Diagnostics
c) Connect the device to AC power.

d) Open the Service screen.
e) Select Battery Metrics and record the initial Percentage of Charge
Remaining and Battery current values.
• A Red battery icon indicates the battery charge is very low.
• An Orange battery icon indicates the battery charge is low.
• A Green battery icon indicates the battery charge is high.
Observe the values for the next 5 minutes. As the test executes, the battery
metrics are refreshed every minute on the screen.
• If the Percentage of Charge Remaining is greater than 2% from the
initial value, and Battery current is between 100 to 2200 mA, the test
result is PASS and the battery is in good condition.
• If the Percentage of Charge Remaining is unchanged from the initial
value for up to 5 minutes of observation, the test result is FAIL. The
battery pack is faulty or discharged. Recondition the battery pack with
the external battery charger. See Supplies and Accessory Guide for more
information on the part number of external battery charger.
3. Do the steps below for the quick battery discharge test:

a) Insert the battery into the battery compartment of the device.
b) From the battery icon on the status bar, make sure that the percent of
battery charge is above 20%.
c) Disconnect the device to AC power.
d) Open the Service screen.
e) Select Battery Metrics and record the initial Battery current value.
Observe the values for the next 5 minutes. As the test executes, the battery
metrics are refreshed every minute on the screen.
• A Red battery icon indicates the battery charge is very low.
• An Orange battery icon indicates the battery charge is low.
• A Green battery icon indicates the battery charge is high.
• If the Battery current value reads the charge current in negative, the
battery is discharging. The current value of Battery current must not
vary ± 10% from the initial recorded Battery current value within 5
minutes of observation. If this condition is met, the battery is good to
use.
• If this condition is not met, the battery pack is faulty or discharged.
Recondition the battery pack with the external battery charger. See
Supplies and Accessory Guide for more information on the part number
of external battery charger.

Diagnostics

Perform External Barcode Reader Diagnostics

This test is applicable only for the device activated with External Barcode Reader
option.
The device is compatible with barcode readers that support the following
symbologies for all supported languages:
• Code-128
• PDF417
• Code 39
• Interleaved Code 2 of 5
• Data Matrix symbology for characters A-Z (upper case), a-z (lower case), and 0-9
If the external barcode reader is purchased separately, perform the following steps
for the first time to make sure it is compatable with the device:
1. Connect the barcode reader to the device.
2. Scan the following barcode using the external barcode reader:
The external barcode reader is now in the proper mode of operation for use with the
device. Proceed to perform the barcode diagnostics test to determine if the external
barcode reader is functioning properly.

Diagnostics
3. Select Perform Test next to Barcode Diagnostics.

The Barcode Diagnostics screen opens.
4. Scan the barcode on the screen using the barcode reader.

CAUTION:
LASER BEAM HAZARD - Staring into the laser beam emitted from the aperture
of the barcode reader is harmful.
Avoid exposure of the eyes to the laser light emitted from the aperture of the
barcode reader.
If the barcode reader scans the barcode successfully, the scanned information is
shown on the screen as text, and the test result is displayed as Success.
If the barcode reader does not scan the barcode successfully, the information is
not shown on the screen, and the test result is displayed as Failure.


Diagnostics
The test result for barcode diagnostics displays on the screen as Success or
Failure.

Perform Display Diagnostics

This test confirms if the screen displays all pixels correctly. It requires you to verify
that you are able to see the screen in the following five colors:
• Red
• Blue
• Green
• Black
• White
The color must cover the entire screen.
3. Select Perform Test next to Display Diagnostics.

The red screen opens.
4. Tap the screen.

A message displays asking you to confirm if you can see the screen in red.
5. Based on the test result, select Yes or No.

Diagnostics
The blue screen opens.
6. Tap the screen.

A message displays asking you to confirm if you can see the screen in blue.

The green screen opens.
8. Tap the screen.

A message displays asking you to confirm if you can see the screen in green.

The black screen opens.
10. Tap the screen.

A message displays asking you to confirm if you can see the screen in black.

The white screen opens.
12. Tap the screen.

A message displays asking you to confirm if you can see the screen in white.

The Display Diagnostics screen closes. The Diagnostics screen is updated with
the test result: Success or Failure.

Perform Audio Diagnostics

This test determines if the audio is working properly.
2. Select Perform Test next to Audio Diagnostics.

The Audio Diagnostics screen opens.

Diagnostics
3. Select each of the tones to test each tone.

The device emits sound at the selected volume for the selected tone.
A message displays asking if you can hear the sound for each tone.
4. Based on your test results, select one of the following for each tone:
• If you select Yes, the test result corresponding to the selected tone is
displayed as: Success.
• If you select No, the test result corresponding to the selected tone is displayed
as: Failure.

• If the test passed, the test result is displayed in the Diagnostics screen as:
Success.
• If the test failed, the test result is displayed in the Diagnostics screen as:
Failure.

Perform Writer Diagnostics

This test determines if the writer is printing correctly. It provides several test options
to allow you to confirm the writer can correctly print at a variety of different settings.

Diagnostics
3. Select Perform Test next to Writer Diagnostics.

The Writer Diagnostics screen opens.
4. Select the relevant button for the writer test you want to run. The following table
describes the types of writer tests.
Table 21: Writer Diagnostics Tests

Select a Writer Expected Test Result
Diagnostics Test
Button
50mm/s Multi-page Prints 5 pages at 50 mm/sec. Printing at each page begins with a
mark.
• Dimensions: Height: 210 mm; Width: 250 mm
• Header: Writer Diagnostics Page 1, 50 mm/sec
• Straight line with width 250 mm
• Scale that prints 1 mm grid on top
• Scale that prints 1 mm grid on bottom
• Line Cross that covers page diagonals (210 mm x 250 mm)
• Triangular waveform with width 5 mm and height 12 mm
• Straight line of width 5 mm, gap of 1 mm text with count of 5 mm
straight lines printed

Diagnostics

Diagnostics Test
Button
25mm/s & 5mm/s Prints page 1 test pattern at 25 mm/sec. Printing begins with a mark.
Multi-page
Prints page 2 test pattern at 25 mm/sec. Printing begins with a mark.

Diagnostics

Diagnostics Test
Button
50mm/s, 25mm/s & Prints 5 pages at 50 mm/sec. Printing at each page begins with a
5mm/s Multi-page mark.

Diagnostics

Diagnostics Test
Button
50mm/s, 25mm/s & Prints page 8 test pattern at 5 mm/sec. Printing begins with a mark.
5mm/s Multi-page
(continued..)
50mm/s Test Pattern Prints at 50 mm/sec. Printing at each page begins with a mark.

Diagnostics

Diagnostics Test
Button
Roller Test Prints at 25 mm/sec. Printing at each page begins with a mark.
• Lines starts with x, y and ends at x+2, y+210 mm. These lines are
repeated for 250 mm. The x starting position is 13 mm. The gap
between the lines is 1 mm.
1000 lines/second Test pattern 1: Prints 1000 lines per second at 50 mm/sec.
Test
• Header: Writer Diagnostic Pattern 1000 Lines per second
• Footer: Writer Diagnostic Pattern 50 mm per second
• Straight line with width 1000 lines per second
• Scale that prints 2 mm grid on top (1000 lines per second)
• Scale that prints 2 mm grid on bottom (1000 lines per second)
Test pattern 2: Prints 1000 lines per second at 25 mm/sec.
• Straight line with width 1000 lines per second
• Scale that prints 1 mm grid on top (1000 lines per second)
• Scale that prints 1 mm grid on bottom (1000 lines per second)
Test pattern 3: Roller test at 25 mm/sec.
Roller Diagnostic Pattern

Diagnostics
A message displays next to each test pattern asking you to confirm whether the
pattern is printing.
• If you select Yes, the test result is displayed in the Writer Diagnostics screen
as: Success.
• If you select No, the test result is displayed in the Writer Diagnostics screen
as: Failure.
5. Perform the writer door sensor test while performing any of the writer
diagnostics tests as per the Table 21: Writer Diagnostics Tests on page 87,
Open the Printer door.
Observe the following error messages.
• If the printer door is open and if the error message Printer error. Door is open.
appears on the diagnostic screen, the test is passed.
• If the printer door is open and if the error message Printer error. Door is open.
does not appear on the diagnostic screen, the test is failed.
6. Close the Printer door to close the error message from the Diagnostics screen.


screen as: Success.
screen as: Failure.

Perform LAN Diagnostics

This test determines if the LAN is working properly. Before proceeding, verify the
following:
• The LAN cable is plugged in properly.
• Wired Network Connectivity is enabled on the device.

Diagnostics
3. Select Perform Test next to LAN Diagnostics.

The LAN Diagnostics screen opens.
4. Select Start LAN Diagnostics to initiate the LAN Diagnostics test.

The LAN diagnostics progresses in the following order:
• Hardware
• Software
• IP Configuration
The test result is displayed on the screen as Success or Failure.
In the case of failure, the failure indication displays
Table 22: List of Failures

Area of Failure Type of Failure
Hardware Failure • Adapter not available
Software Failure • LAN interface is disabled

• LAN Interface is not found
IP Configuration • Failed to retrieve IP configuration

Failure
• Unable to retrieve network configuration
• Invalid IP configuration
• Failed to retrieve IP address
• Failed to add IP rule
5. After the Hardware, Software, and IP Configuration tests are completed, enter
the IP address of a remote device in the Enter IP Address and select Ping to
perform the LAN Ping test.

Diagnostics
NOTE:
• The IP address can be a valid IPv4 address or DNS.
• The DNS should be a Fully Qualified Domain Name (FQDN). Example:
mydevice.mydomain.myorg.com.
The connection to the remote device is established.
In the case of failure, the following message is displayed: ping test failed.


screen as: Success.
screen as: Failure.

Perform WLAN Diagnostics

This test determines if the WLAN is working properly. Before proceeding, make sure
that the WRLS - Global Wireless option is enabled in the Option Manager, and
wireless network is configured in the Settings screen.
3. Select Perform Test next to WLAN Diagnostics.

Diagnostics
The WLAN Diagnostics screen opens.
4. Select Start WLAN Diagnostics to initiate the WLAN Diagnostics test.

The WLAN diagnostics progresses in the following order:
• Hardware
• Software
• Connectivity
• IP Configuration
The test result is displayed on the screen as Success or Failure.
In the case of failure, the failure indication displays.
Table 23: List of Failures

Area of Failure Type of Failure
Hardware Failure • WLAN hardware is not available
Software Failure • Wireless drivers are not loaded

• WLAN interface is not enabled
• WLAN Interface is not found
Connectivity • Supplicant ping failed

• Obtaining connection status from Supplicant failed
• Connection to the wireless network failed
• Retrieving credentials from configuration failed
• SSID is not visible
• No valid SSID is configured
IP Configuration • Failed to retrieve IP configuration

Failure
• Unable to retrieve network configuration
• Invalid IP configuration
• Failed to retrieve IP address
5. After the Hardware, Software, Connectivity, and IP Configuration tests are

completed, Enter the IP address of a remote device in the Enter IP Address and
select Ping to perform the WLAN Ping test.
NOTE:
• The IP address can be a valid IPv4 address or DNS.
• The DNS should be a Fully Qualified Domain Name (FQDN). For example,
mydevice.mydomain.myorg.com.
The connection to the remote device is established.

Diagnostics
In the case of failure, an error message displays.
6. Enable or disable Verbose Logging.

• If the slide bar is blue, verbose logging is enabled and Verbose Logging
Enabled text is displayed. The wireless supplicant verbose logs are created
and stored in memory for future reference.
• If the slide bar is greyed out, verbose logging is disabled and Verbose
Logging Disabled text is displayed. No new logs are created, but you can
view the logs from the previous six months.
7. Select View Supplicant logs to view the wireless supplicant verbose logs.
The Supplicant Logs screen opens.
You can perform the following actions related to supplicant logs:
• Select a log to view the log details in the right side of the screen.
• Perform the following steps to delete a log.
a. Select a log that you want to delete.
b. Select the Delete icon to delete the log.
A message displays asking you to confirm whether you want to remove
the selected log.
c. Select Yes to delete the log.
The log is deleted.
• Perform the following steps to clear all the logs.
a. Select Clear All Logs.
A message displays asking you to confirm whether you want to remove
all logs.
b. Select Yes to clear all the logs.
The logs are cleared.


screen as: Success.
screen as: Failure.

Diagnostics
Perform Brightness Diagnostics

This test determines if the display's brightness control is working properly.
3. Select Perform Test next to Brightness Diagnostics.

The Brightness Diagnostics screen opens.
4. Slide the brightness control on the screen from minimum to maximum

brightness levels and observe the change in the backlight intensity of the display.


screen as: Success.
screen as: Failure.
The screen brightness reverts back to the brightness that was configured for the
Battery or AC power mode prior to starting the test.

Perform USB Port Diagnostics

This test determines if the USB ports are functioning properly. Before proceeding,
make sure you Enable External USB Storage in Settings > System > Storage settings
and enable all the USB ports in Settings > Hardware > USB Port setting. To conduct
this test, you will need a USB flash drive.
3. Select Perform Test next to USB Port Diagnostics.

Diagnostics
The USB Port Diagnostics screen opens.
4. Test the two USB ports by inserting a USB flash drive in each slot, one at a time.
• If a USB port detects a USB flash drive in its slot, the respective USB port icon
changes from grey to blue and its test result is displayed on the screen as
Success.
• If a USB port does not detect a USB flash drive in its slot, the USB port icon
remains grey.


screen as: Success.
screen as: Failure.

Perform KISS Pump Diagnostics

This test determines if the KISS pump is working properly. Before proceeding, make
sure that the KISS pump is connected to the device.
3. Select Perform Test next to KISS Pump Diagnostics.

The KISS Pump Diagnostics screen opens.
4. Turn the KISS Pump diagnostics option on or off.

NOTE:
Do not disconnect the KISS pump when testing is in progress.
• If the option is on, power supply to the KISS pump is on. Test the KISS system
as per the procedure Testing the KISS System in the KISS™ Multilead for MAC™
7 Electrode Application System Operator's Manual (2109599-005).
• If the option is off, power supply to the KISS pump is off.

Diagnostics


screen as: Success.
screen as: Failure.

Perform Keyboard LED Diagnostics

This test determines if the Keyboard LEDs are working properly.
3. Select Perform Test next to Keyboard LED Diagnostics.

The Keyboard LED Diagnostics screen opens.
4. To test the battery LED, perform the following:

a) Connect the device to AC power.
b) Insert a battery that is not fully charged into the device, and verify the
battery LED on the keyboard is on.
c) Insert a fully charged battery into the device, and verify that the battery LED
on the keyboard is off.
d) Remove the battery from the device, and verify that the battery LED on the
keyboard is off.
5. To test the AC adapter LED, perform the following:

a) Insert the battery.
b) Connect the device to AC power, and verify that the AC adapter LED on the
keyboard is on.
c) Disconnect the device from AC power, and verify that the AC adapter LED on
the keyboard is off.
6. To test the Power LED, verify it is on.

By default, the Power LED on the keyboard is on. If it is not glowing, it has failed.

Diagnostics


screen as: Success.
screen as: Failure.

View Diagnostic Test Results

Table 24: Column Name and Description

Column Name Description
Test Name The name of the diagnostic test.

Each available test is listed.
Last Performed The date and time when the test was last executed.
If this field is blank, the test was not executed.

Diagnostics
Column Name Description
Test Status The status of the last test. The possible statuses are:
• Success: The diagnostic test was successful.
• Failure: The diagnostic test failed.
• Not Tested: The test was not executed.
3. To export diagnostic results to a USB drive, see Export Diagnostic Test Results to
a USB Flash Drive on page 101.

Export Diagnostic Test Results to a USB Flash Drive

Before proceeding, make sure you Enable External USB Storage in Settings > System
> Storage setting and enable at least one USB port in Settings > Hardware > USB
Port setting. If these options are not enabled, access to the USB ports is blocked.
See the MAC™ 7 Resting ECG Analysis Setup and Configuration Manual for more
information.
The USB flash drive supports the FAT32 file system.
3. Connect a USB drive to the device.
4. Select Save to Removable Storage.

If the export succeeds, the diagnostics service report is saved to USB flash drive
in PDF format and a success message displays.
The filename of the report is <Serial_Number>_ServiceDiagReport.pdf.
Remove the USB flash drive and store it as directed by your site standards.
If the export fails, review the following table for a possible resolution.
Table 25: Error Message and Resolution

Message Possible Resolution
Sufficient space is not available Remove files from the USB flash drive to create space or
use another USB flash drive.

Diagnostics
Message Possible Resolution
Corrupt or unsupported file • The USB flash drive is corrupted. Use another USB
format flash drive.
• The diagnostic file is corrupted. Contact your GE
Healthcare Service Support representative.


Working with Logs
8
Working with Logs
Audit Logs
Audit records are saved for two weeks for you to review. Records older than two
weeks are deleted. Implement a schedule to export the audit logs every two weeks to
view records older than two weeks.
You need privileges to view and export audit logs to view and export them.
View the Audit Logs
2. Select Audit Logs.

The Audit Logs screen opens.
Events in the audit log are listed in the order of date and time of occurrence of
the event. The most recent event is the first entry in the audit log.
Table 26: Audit Logs Fields and Their Descriptions

Field Description
Date and Time The date and time stamp is recorded in the format you selected when
you initially set up the device.

Working with Logs
Field Description
Audit Type The name of the audit type. The audit types include the following:
• Access changes (log on, log off, user account creation or
modification, and other user-related modifications)
• Configuration changes (changes to settings)
• Patient report changes (save, edit, delete, print, or transmit)
• Task data changes (audit logs viewed, exported, or expired, files
viewed, remote application sessions opened or closed, and queues
viewed)
• Event data changes (event logs viewed, exported, or cleared)
• Order changes (orders viewed, attached, or detached, and orders
manually or automatically updated)
• Patient list changes (patient list viewed and patient record added/
modified)
• Option changes
Username The identification of the user logged in to the device when the event
occurred.
Source Source of the event:

• Local
• Remote
Where The name of the software component (module or library name) where
the event occurred.
Description Description of the event that occurred and the outcome of that event
(success or failure).

Export an Audit Log File to a USB Flash Drive
Make sure you Enable External USB Storage in Settings > System > Storage setting
and enable at least one USB port in Settings > Hardware > USB Port setting. If these
options are not enabled, access to USB flash drives is blocked. See the MAC™ 7
Resting ECG Analysis Setup and Configuration Manual for more information.
When you export audit log files to the USB flash drive, an entry is made to the audit
log with the file name format Auditlog_<Serial_Number>_dd.mm.yyyy_hh-mm-
ss.log.
2. Select Audit Logs.

Working with Logs
The Audit Logs screen opens.
3. Connect a USB flash drive to the device.
4. Select Export Logs.

The audit log file is exported to the USB flash drive and a success message
displays.
If a file with the same name exists on the USB flash drive, the old file is
overwritten.
5. If the export to USB function fails, review the following table for a possible
resolution.
Table 27: Error Messages and Resolutions

Message Error Condition Possible Resolution
No USB device detected The USB flash drive is not Make sure that the USB flash
inserted properly in the USB drive is firmly inserted into the
port, or the USB port is not USB port. If the USB flash drive
enabled. is still not detected, enable the
USB port in Settings > Hardware
> USB Port setting.
Save to USB failed The USB flash drive has an Remove this USB flash drive,
unknown error. insert another write-enabled
USB flash drive.

Event Log
Archived event logs are typically used to send troubleshooting information to GE
Healthcare. The maximum size for the event log is 50 MB. The device can have a
maximum of 5 event log files of 10 MB each. When the event log reaches 50 MB,
the oldest 10 MB file is deleted, and new events are written to it. The frequency with
which the event log files are deleted and overwritten depends on the number of users
and their level of activity.
You can view the event logs. You can also export the event logs to a USB flash
drive for historical reference. Export the log files on a regular basis to make sure no
historical data is lost.
View the Event Log
2. Select Event Log.

The Event Log screen opens.

Working with Logs
Events in the event log are listed in the order of date and time of occurrence of
the event. The most recent event is the first entry in the event log.
Table 28: Event Logs Fields and Their Descriptions

Field Description
Date and Time The date and time stamp is recorded in the format you selected when
you initially set up the device.
Event Type The name of the event type. Available event types are:
• Error
• Information
• Warning
Source Source of the event. The name of the software component (module or
library name) where the event occurred.
Event ID Unique identifier number for each event.
Description Description of the event that occurred and the outcome of that event
(success or failure).
3. To filter the event logs by Date and Time, Event Type, and Source:
a) Locate the filter entry field for the needed parameter.
b) Enter the value for the parameter.
c) Press Enter.
The events that match the filter criterion are shown.
If not logs match the filter, a message displays.
You can filter on only one parameter at a time.
4. To clear the filter, highlight the value in the search field, press Backspace, and
then press Enter.

Export an Event Log File to a USB Flash Drive
Make sure you Enable External USB Storage in Settings > System > Storage setting
and enable at least one USB port in Settings > Hardware > USB Port setting. If these
options are not enabled, access to USB flash drives is blocked. See the MAC™ 7
Resting ECG Analysis Setup and Configuration Manual for more information.
When you export event log files to the USB flash drive, an entry is made to the audit
log.

Working with Logs
The event log file is exported as a .zip file with the following file name format:
EventLog.DeviceSerialNumber.zip.
2. Select Event Logs.

The Event Logs screen opens.
3. Connect a USB drive to the device.

The event logs are exported to a zip file on the USB flash drive and a success
message displays.
If a file with the same name exists on the USB flash drive, the old file is
overwritten.
5. If the export function fails, review the following table for a possible resolution.
Table 29: Error Messages and Resolutions

Message Error Condition Possible Resolution
No USB device detected The USB flash drive is not Make sure that the USB flash
inserted properly in the USB drive is firmly inserted into the
port, or the USB port is not USB port. If the USB flash drive
enabled. is still not detected, enable the
USB port in Settings > Hardware
> USB Port setting.
Save to USB failed The USB flash drive has an Remove this USB flash drive,
unknown error. insert another write-enabled
USB flash drive.

Clear the Event Logs
When you clear the event log, an entry is made to the audit log.
2. Select Event Log.

The Event Log screen opens.
3. To clear all events from the event file, select Clear Logs.
A message displays asking you to confirm whether you want to clear all event
logs from the device.
4. Select Yes to delete all the event logs from the file.

Working with Logs
The event log file now has only one entry. The entry shows the log for clearing
the log with the Date Time, Event Type, Source, Event ID, and a description of the
event.

View the Transmission Log

The transmission log provides detailed information on the transmission of patient
reports to the selected destination. The log cannot be edited or manually purged. It is
available for viewing only.
2. Select Transmission Log.

The Transmission Log screen opens.
Table 30: Transmission Log Fields and their Descriptions

Field Description
Acquisition Date/ Displays the date and time the patient report was acquired in the
Time format you selected when you initially set up the device.
Report Type Identifies the report type:

• Resting ECG
• Digital Rhythm
• Full Disclosure
Job Status Indicates the status of the report.

• Sent
• Not Sent
• In Progress
• Failed
• Cancelled
Job Failure Reason Displays the reason for the job failure in the event of a failed attempt to
transmit a report.
First Retry Date/ Displays the date and time of the first attempt to send the report to an
Time external destination in the format you selected when you initially set up
the device.
Last Retry Date/ Displays the date and time of the most recent attempt to send the
Time report to an external destination in the format you selected when you
initially set up the device.

Working with Logs
Field Description
Retry Count Displays the number of times an attempt was made to send the report
to an external destination.
Destination Name Displays the name of selected destination for the report.
3. To export the log to a USB flash drive, connect a USB flash drive to the device
and select Export.
• If the log is exported, a success message displays.
• If an error occurs, an error message displays. Troubleshoot the error and
retry.
4. To print the log, select Print.

Generate the Service Snapshot

You can generate a service snapshot to save the service information to the device
memory. The saved information is used for troubleshooting.
From the User Menu on the Acquisition screen, select Service Snapshot.
A progress message of the service snapshot creation displays in the notification area
of the Acquisition screen.
If Then
The service snapshot is A message displays in the notification area indicating that the
generated service snapshot has been generated.
The service snapshot is not An error message displays in the notification area.
generated
Perform the procedure again to generate the service snapshot.
Export Logs to a USB Flash Drive

Before proceeding, make sure the following:
• Enable External USB Storage in Settings > System > Storage and enable at least
one USB port in Settings > Hardware > USB Port setting. If these options are not
enabled, access to USB flash drives is blocked. See MAC™ 7 Resting ECG Analysis
Setup and Configuration Manual for more information.
• The USB flash drive supports the FAT32 file system.
• A USB flash drive with sufficient space is inserted into the device.
• The service snapshot is generated. See Generate the Service Snapshot on page
109.

Working with Logs

The Export Logs screen opens and displays the following sections:
• System Logs
• Acquisition Module Logs
• Wireless Logs
• Service Snapshot
3. Select Export next to the name of the log to export to a USB flash drive.
NOTE:
By default, the USB option is selected for export.
If there are problems with the USB flash drive, the file is not saved and an error
message is displayed. Review the following table for possible resolutions.
Table 31: Export to USB Flash Drive Errors

Error Message Reason for Failure How to Troubleshoot
USB access denied The option to allow access Enable this option and repeat
to external storage devices this procedure.
is not enabled in the Enable
External USB Storage in the
Settings > System > Storage
setting.
The option to allow access to Enable this option and repeat

USB ports is not enabled in this procedure.
Settings > Hardware > USB
Port setting.

Working with Logs
Insert USB drive to export The USB flash drive is not Connect a USB flash drive to
logs inserted into the device. the device and repeat step 3.
Sufficient space is not The USB flash drive does not Insert a USB flash drive that
available have sufficient space. has sufficient space, and
repeat step 3.
USB write-protected USB drive is write-protected. Ensure that the USB drive is
write enabled, and repeat
step 3.
USB unknown error Unknown USB error. Safely eject this USB flash
drive, insert another USB
flash drive with write enabled,
and repeat step 3.
Once export begins, a message displays indicating that the export of logs is in
progress.
• If the export of the selected log succeeds, the following message is displayed:
Exported <Log_Type> to USB, where <Log_Type> is the type of the exported
log. For example, Exported Wireless log to USB.
The log is exported as a .zip file to the USB flash drive. If a file with the same
name exists on the USB flash drive, the previous file is overwritten with the
new file.
The log filename is <LogType>.<DeviceSerialNumber>.zip, where:
• <LogType> is type of the exported log. For example, SystemLog,
AcquisitionModuleLog, WirelessLog or ServiceSnapshot.
• <DeviceSerialNumber> is the serial number of the device.
• If the export of log fails, the following message is displayed: Failed to export
<Log_Type> to USB, where <Log_Type> is the type of the log. For example,
Failed to export System log to USB.
• If the service snapshot had not been generated, the service information will
not be available in the device memory. An error message displays indicating
the service snapshot file cannot be found.


Parts List
9
Parts List
The Field Replaceable Unit (FRU) parts lists in this chapter supply enough detail for
you to order parts for the assemblies, stand-alone FRUs, and FRU kits considered field
serviceable. Only items, assemblies, and kits that have part numbers given in this
chapter are available for purchase as FRUs. To order parts, contact GE Healthcare
Service Parts. FRUs may not be available in all regions.
This chapter is divided into two sections:
• Part Identification
This section helps to identify the parts associated with the device and the FRU or
FRUs in which each part is available.
• FRU Lists
This section describes the contents of each FRU.
Part Identification
This section provides the information you need to identify the parts associated with
the MAC ™7 Resting ECG Analysis System. It is intended to help you identify which
FRUs to order.
The section begins with a series of exploded diagrams calling out the individual parts
of the device. That is followed by a table that identifies each part called out in the
diagrams and lists the FRU or FRUs in which the part is available.
To use this section, do the following:
1. Review the diagrams until you locate the part to be identified.
2. Note the number in the callout associated with the identified part.
3. Turn to the table following the diagrams and locate the row with the same
number as the callout.
4. Review the part description and the FRU or FRUs in which the part is available.
5. If necessary, review the associated FRU details in the FRU Lists to determine
which FRU is appropriate to order.

Parts List
Prepare the System for FRU Replacement

Before performing any disassembly procedures, perform the following steps:
NOTE:
Take strict precautions against electrostatic discharge damage while replacing
field replaceable units.
1. Store and print your device settings so that you can restore them or manually
reconfigure the system when you are done.
For information on storing or printing your settings, see the Configuring Settings
chapter of the MAC ™7 Resting ECG Analysis Setup and Configuration Manual.
2. Power off the device.
3. Disconnect the device from the AC wall outlet.
4. Disconnect the power cord from the rear of the device.
5. Disconnect the following from the device, if connected:

• External storage devices connected to the USB slots
• KISS pump connector cable
• Barcode reader cable
• LAN cable
6. Remove the barcode reader from its respective holder.
7. If the device is attached to a compact trolley, remove the device by pulling apart
the dual locks on the bottom of the device and trolley top plate.
8. Remove any paper from the paper tray.
9. Remove the battery from the battery compartment.

Tools

Parts List
Table 32: Tools

Item Description
1 #1 Phillips screwdriver
2 T15 Torx screwdriver
3 3 mm Flat screwdriver
4 Diagonal pliers
5 Anti-static bracelet
Top Subsystem: Field Replaceable Parts List
Item Part Description Available in
1 Display Unit MAC 7 FRU Display Unit (2106343-001-S)
2 Keyboard PWA MAC 7 FRU Button PCB (2105949-001-S)

Parts List
3 Display Screw ST2.9X6.5 GB845 MAC 7 FRU Screw Kit (2105991-001-S)
4 Screw M3×6 GB9074.4 Zinc Plated MAC 7 FRU Screw Kit (2105991-001-S)
5 Screw M4X8 GB9074.4 Zinc Plated MAC 7 FRU Screw Kit (2105991-001-S)
6 Display Module Cable MAC 7 FRU Display Cable (2105951-001-S)
7 Rubber Ring MAC 7 FRU Miscellaneous Parts

(2105979-001-S)
8 Top Cover Assembly MAC 7 FRU Top Cover ASM (2106342-001-S)
Printer Subsystem: Field Replaceable Parts List
1 Paper Outlet Spacer MAC 7 FRU Paper Spacer (2107213-001-S)
2 Paper Spacer MAC 7 FRU Paper Spacer (2107213-001-S)
3 Paper Tray MAC 7 FRU Paper Tray (2105977-001-S)
4 Screw M3X6 Cross Pan Head GB818 MAC 7 FRU Screw Kit (2105991-001-S)
5 Printer Roller MAC 7 FRU Printer Roller of Printer Module

(2105942-002-S)

Parts List
Base Subsystem: Field Replaceable Parts List
1 Base Cover Assembly MAC 7 FRU Base Frame (2105988-001-S)
2 USB Door MAC 7 FRU Miscellaneous Parts

(2105979-001-S)
3 Battery Spring MAC 7 FRU Miscellaneous Parts

(2105979-001-S)
4 Battery String Latch MAC 7 FRU Miscellaneous Parts

(2105979-001-S)
5 Screw M4X10 Cross Pan GB818 MAC 7 FRU Screw Kit (2105991-001-S)
6 Carrier Board PWA MAC 7 FRU Carrier Board (2105941-001-S)
7 Screw M3X6 Cross Pan Head GB818 MAC 7 FRU Screw Kit (2105991-001-S)
8 IMX6 Dual 1GHZ 2GB Ram 16GB Flash Q7 MAC 7 FRU CPU Module (2087471-001-S)
V2.0 Advantech CPU Module
9 CPU Thermal Plate Assembly MAC 7 FRU Heatsink (2105976-001-S)

Parts List
10 Screw M2.5X12 Cross Pan GB818 MAC 7 FRU Screw Kit (2105991-001-S)
11 AC Inlet Cable MAC 7 FRU Cable Kit (2105959-001-S)
12 Battery Charge Heatsink MAC 7 FRU Heatsink (2105976-001-S)
13 DC Power Cable MAC 7 FRU Cable Kit (2105959-001-S)
14 ACDC Power Supply Module 100W/24V MAC 7 FRU ACDC Module (2105960-001-S)
15 Printer Cable MAC 7 FRU Cable Kit (2105959-001-S)
16 Thermal Pad MAC 7 FRU Miscellaneous Parts

(2105979-001-S)
17 8 Inch Thermal Printer Head (PRT) MAC 7 FRU Printer Head (2105942-001-S)
18 Ground Metal MAC 7 FRU Miscellaneous Parts

(2105979-001-S)
FRU Lists
The FRU lists are sorted by ascending Part Number.
Top FRU List
Table 33: Display Unit (2106343-001-S)

Description Quantity Reference
Display Unit 1

Parts List
Table 34: Display Cable (2105951-001-S)

Display Module Cable 1
Table 35: Button PCB (2105949-001-S)

Keyboard PWA 1

Parts List
Table 36: Top Cover Assembly (2106342-001-S)

Top Cover Assembly 1
Printer FRU List
Table 37: Printer Module (2105942-002-S)

Printer Head with Roller 1
Table 38: Paper Spacer (2107213-001-S)

Paper Spacer 1
Paper Outlet Spacer 1

Parts List
Table 39: Paper Tray (2105977-001-S)

Paper Tray 1
Table 40: Static Brush Kit (2096724-030)

Static Brush Kit 1

Parts List
Base FRU List
Table 41: Base Frame (2105988-001-S)

Base Cover Assembly 1
Table 42: ACDC Module (2105960-001-S)

ACDC Power Supply Module 1

100W/24V

Parts List
Table 43: Cable Kit (2105959-001-S)

AC Inlet Cable 1
DC Power Cable 1
Printer Cable 1
Table 44: Carrier Board (2105941-001-S)

Carrier Board PWA 1

Parts List
Table 45: CPU Module (2087471-001-S)

IMX6 DUAL 1GHZ 2GB 1

RAM 16GB FLASH Q7 V2.0
ADVANTECH CPU MODULE
MAC 7 SCREW M2.5X12 4

CROSS PAN GB818
CPU Thermal Pad 1
MAC 7 Manufacturing 1
Software
Table 46: Heatsink (2105976-001-S)

Battery Charge Heatsink 1
CPU Thermal Plate 1

Assembly

Parts List
Table 47: WLAN Module (2091697-001-S)

PCBA WLAN Module Board 1
Table 48: Antenna (2105940-001-S)

Antenna 2.4G/5G 1
Table 49: Battery (2036984-001)

Battery 1
Miscellaneous FRU List
Table 50: MISC ME PARTS (2105979-001-S)

Washer Equipotential Plug 1
Equipotential Plug D2600 1
Battery String Latch 1
Battery Spring 2
Rubber Ring 1
Ground Metal 1
Thermal Pad 2
Foot Pad 4
USB Door 1

Parts List
Battery Door Assy 1
Table 51: Screw Kit (2105991-001-S)

MAC 7 SCREW M4X10 20

CROSS PAN GB818
MAC 7 SCREW M3X6 CROSS 30

PAN HEAD GB818
MAC 7 SCREW M2.5X12 10

CROSS PAN GB818

PAN GB818

FLAT HEAD GB819.1
MAC 7 DISPLAY SCREW 10

ST2.9X6.5 GB845
MAC 7 SCREW M4X8 20

GB9074.4 ZINC PLATED
MAC 7 SCREW M3×6 10

GB9074.4 ZINC PLATED
Antenna Wire Holder 10
Table 52: Barcode (2041391-001)

FRU USB Barcode Scanner 1

ENG

FRU Replacement: Top Subsystem
10
Top Cover Assembly FRU Replacement
Before beginning the FRU replacement procedure, follow the instructions in Prepare
the System for FRU Replacement on page 113.
Tools Required:
• PH 1x150 mm screwdriver
Remove the Top Cover Assembly
1. Turn over the device gently.
2. Pull out the paper tray to align the hole of the paper tray with the screw.
3. Remove the screws at the bottom using a PH 1x150 mm screwdriver.

4. Push the paper tray back to the device.
6. Lift the top cover assembly gently and release the cable from base.
7. Remove the screws using a PH 1x150 mm screwdriver.
8. Remove the top cover assembly.

Replace the Top Cover Assembly

1. Place the top cover assembly in postion and affix it to the display unit.
2. Using a PH 1x150 mm screwdriver, fasten the screws to secure the top cover
assembly to the display unit.
3. Connect the cable on the top cover to the base.
4. Place the top cover in postion and affix it to the base.

6. Pull out the paper tray to align the hole of the paper tray with the screw.
7. Using a PH 1x150 mm screwdriver, fasten the screws on the base to secure it

with the top cover.

Keyboard PWA FRU Replacement

Tools Required:
Remove the Keyboard PWA
1. Remove the top cover assembly. See step 1 to step 6 in Remove the Top Cover
Assembly on page 126.
2. Remove the tape and release the cable connector.
4. Remove the keyboard PWA.

Replace the Keyboard PWA
1. Place the keyboard PWA in position and affix it to the display unit.

2. Using a PH 1x150 mm screwdriver, fasten the screws to secure the keyboard

PWA to the display unit.
3. Connect the display module cable to the keyboard PWA.
4. Paste the tape on the cable connector.

5. Attach the top cover assembly. See step 3 to step 8 inReplace the Top Cover
Display Module Cable FRU Replacement

Tools Required:
Remove the Display Module Cable
1. Remove the top cover assembly. See step 1 to step 6 in Remove the Top Cover
2. Remove the tape and disconnect the cable.
3. Remove the screw using a PH 1x150 mm screwdriver.

4. Remove the tape and disconnect the cable on your left side.
5. Remove the tape, then pull the holder gently to disconnect the cable on your
right side.
6. Remove the cable tie using the diagonal pliers.

7. Remove the display module cable.

Replace the Display Module Cable
1. Place the display module cable in postion.
2. Using a PH 1x150 mm screwdriver, fasten the screw to secure the cable to the
display unit.
3. Tie the cable to the display module.

4. Cut off the remaining part of the tie.
5. Connect the cable and paste the tape on the connector on the left.
6. Connect the cable and paste the tape on the connector on the right.
7. Connect the cable to the keyboard PWA and paste the tape on the connector.

Display Unit FRU Replacement

Tools Required:
Remove the Display Unit
1. Remove the top cover assembly. See Remove the Top Cover Assembly on page
126.
2. Remove the rubber ring.
3. Remove the display unit.

Replace the Display Unit
1. Place the rubber ring around the display unit.

2. Place the top cover assembly in postion and affix it to the display unit.
3. Using a PH 1x150 mm screwdriver, fasten the screws to secure the top cover
assembly to the display unit.

4. Attach the top cover assembly. See step 3 to step 7 in Replace the Top Cover

FRU Replacement: Printer Subsystem
11
Printer Roller FRU Replacement
Tools Required:
• Flathead screwdriver
Remove the Printer Roller
1. Push the handle and pull out the paper tray.
3. Lift up the latch using a flathead screwdriver and pull out the paper tray entirely.

5. Remove the printer roller.

Replace the Printer Roller
1. Place the printer roller in postion and affix it to the paper tray.
2. Using a PH 1x150 mm screwdriver, fasten the screws to secure the printer roller
to the paper tray.

Paper Spacer FRU Replacement

Tools Required:
Remove the Paper Spacer
1. Push the handle and pull out the paper tray.

3. Lift up the latch using a flathead screwdriver and pull out the paper tray entirely.
4. Pull out the paper spacer and paper outlet spacer.
Replace the Paper Spacer

1. Place the paper spacer in postion and affix it to the paper tray.
2. Place the paper outlet spacer in postion and affix it to the printer inner cover.

Paper Tray FRU Replacement

Tools Required:

Remove the Paper Tray

1. Remove the printer roller. See Remove the Printer Roller on page 139.
2. Remove the paper spacer. See Remove the Paper Spacer on page 141.
3. Remove the paper tray.
Replace the Paper Tray

1. Place the printer roller in postion and affix it to the paper tray.
2. Using a PH 1x150 mm screwdriver, fasten the screws to secure the printer roller
to the paper tray.

3. Place the paper spacer in postion and affix it to the paper tray.
4. Place the paper outlet spacer in postion and affix it to the printer inner cover.


FRU Replacement: Base Subsystem
12
Antenna FRU Replacement
Remove the Antenna
1. Remove the top cover. See step 1 to step 6 in Remove the Top Cover Assembly on
page 126.
2. Remove the antenna wire plugs.
3. Pull up to remove both antenna wires from the holders.

Replace the Antenna

1. Affix both antennas to the base frame with glue.
2. Put the antenna cable through the frame.

3. Insert the antenna cable into the holder.
4. Connect both plugs to the WLAN module.
WLAN Module FRU Replacement

Tools Required:
Remove the WLAN Module

page 126.
2. Pull up and remove both plugs.
4. Remove the WLAN module.
Replace the WLAN Module

1. Place the WLAN module in position and affix it to the carrier board.

2. Using a PH 1x150 mm screwdriver, fasten the screws to secure the WLAN

module to the carrier board.
Heatsink FRU Replacement

Tools Required:
Remove the CPU Thermal Plate Assembly
page 126.
3. Press and hold the CPU module to separate the CPU thermal plate.
4. Remove the CPU thermal plate assembly.

Replace the CPU Thermal Plate Assembly
1. Place the CPU thermal plate in position and affix it to the CPU module.

2. Using a PH 1x150 mm screwdriver, fasten the screws to secure the CPU thermal
plate and CPU module to the carrier board.
Remove the Battery Charge Heatsink
page 126.
2. Remove the screw using a PH 1x150 mm screwdriver.

3. Remove the battery charge heatsink from the carrier board.
4. Remove the thermal pad.
Replace the Battery Charge Heatsink

1. Affix the thermal pad on the battery charge heatsink along the upper left conner.

2. Place the battery charge heatsink in position and affix it to the carrier board.
3. Using a PH 1x150 mm screwdriver, fasten the screw to secure the battery charge
heatsink to the carrier board.
CPU Module FRU Replacement

Tools Required:

Remove the CPU Module

1. Remove the CPU thermal plate assembly. See Remove the CPU Thermal Plate
2. Remove the CPU module.
Replace the CPU Module

1. Insert the CPU module into the slot.

The device boots up. You have full access to the device.
6. Perform diagnostics tests. See Diagnostics Screen Overview on page 75.
7. From the User Menu, select About.

The About dialog opens and displays information on the manufacturing software
version installed on the device.

Scenario Example Procedure
1 If the system was previously Perform the following procedures:

running on production
The manufacturing 1. Restore configuration data
software version 1.01, and
software version from the PSoC. See Restore
the CPU board contains
installed on the CPU Configuration Data from
manufacturing software
board is at least as PSoC on page 58.
version 1.01, and you want to
high as the production
install version 1.01 or higher; 2. Upgrade the production
software version
in this case, you need to software from the Service
previously installed
restore the configuration from screen. See Upgrade or
on the system but
PSoC, and then upgrade to the Downgrade Software on
not higher than the
production software version page 73.
production software
1.01 or higher).
version to which you
want to upgrade

Scenario Example Procedure
2 Example 1: If the system Perform the following procedures:

was previously running on
The manufacturing 1. Obtain the same version of
production software version
software version the manufacturing software
1.01, but the CPU board
installed on the CPU image files as was previously
contains manufacturing
board is lower than the installed on your system.
software version 1.0, and you
production software
want to install version 1.01 or 2. Unzip the software image
version previously
higher; in this case, you need files to your local drive. Copy
running on your system
to upgrade the manufacturing the manufacturing software
or higher than the
software version on the CPU files (<manufacturing-
production software
board to 1.01, restore the sw-filename>.tar.bz2,
version to which you
configuration from PSoC, <manufacturing-sw-
want to upgrade
and then upgrade to the filename>.tar.bz2.sign and
production software version u-boot.imx) to a shared
1.01 or higher. network folder or USB flash
drive.
Example 2: If the system
was previously running on 3. From the Service screen,
production software version upgrade or downgrade the
1.0, but the CPU board manufacturing software
contains manufacturing to the software version
software version 1.01, and downloaded in step 1. See
you want to install version Upgrade or Downgrade
1.0; in this case, you need to Software on page 73.
downgrade the manufacturing
software version on the CPU 4. Restore configuration data
board to 1.0, restore the from the PSoC. See Restore
configuration from PSoC, Configuration Data from
and then upgrade to the PSoC on page 58.
production software version 5. From the Service screen,
1.0. upgrade the production
software to the same or
3 If the system was previously higher version. See Upgrade
running on production or Downgrade Software on
The manufacturing
software version 1.0, but page 73.
software version
the CPU board contains
installed on the CPU
manufacturing software
board is higher than the
version 1.01, and you want to
production software
install version 1.01 or higher;
version previously
in this case, you need to
running on your system
downgrade the manufacturing
software version on the CPU
board to 1.0, restore the
configuration from PSoC,
and then upgrade to the
production software version
1.01 or higher.
ACDC Module FRU Replacement

Tools Required:

Remove the ACDC Module
page 126.
2. Disconnect the cables from the ACDC module.
4. Remove the ACDC module.

Replace the ACDC Module
1. Place the ACDC module in position and affix it to the metal plate.
2. Using a PH 1x150 mm screwdriver, fasten the screws to secure the ACDC module
to the metal plate.
3. Connect the cables to the ACDC module.

Cable Kit FRU Replacement

Tools Required:
Remove the AC Inlet Cable
page 126.
3. Pull the metal plate out from the base frame.

5. Remove the cable from the metal plate.

6. Release the cable connectors from the ACDC module.
7. Remove the AC inlet cable.

Replace the AC Inlet Cable
1. Connect the cable to the ACDC module.

2. Place the cable in position and affix it to the matal plate.
3. Using a PH 1x150 mm screwdriver, fasten the screws to secure the cable to the
metal plate.
4. Push the metal plate back through the hole and affix it to the base frame.

5. Using a PH 1x150 mm screwdriver, fasten the screws to secure the cable to the
base.
Remove the DC Power Cable
page 126.
2. Release the cable connectors from the ACDC module and the carrier board.
3. Remove the DC power cable.

Replace the DC Power Cable

1. Connect the cable to the ACDC module and the carrier board.
Remove the Printer Cable

page 126.
2. Release the cable connectors from the printer head and the carrier board.

3. Remove the printer cable.

Replacing the Printer Cable
1. Connect the cable to the printer head and the carrier board.
Printer Head FRU Replacement

Tools Required:
Remove the Printer Head
page 126.

3. Push the metal plate out from the base frame.
4. Lift up the metal plate along with the printer head gently.

6. Disconnect the printer cable.
7. Remove the printer head.

Replace the Printer Head
1. Connect the printer cable to the printer head.
2. Place the printer head in position and affix it to the cover metal plate.
3. Using a PH 1x150 mm screwdriver, fasten the screws to secure the printer head
to the metal plate.

4. Place the metal plate along with the printer head in position and affix it to the
base.

6. Using a PH 1x150 mm screwdriver, fasten the screws to secure metal plates to

the base.
Printer Brush FRU Replacement

Tools Required:
Remove the Printer Brush
page 126.

3. Push the metal plate out from the base frame.
4. Lift up the metal plate along with the printer head gently.

6. Remove the metal plate.
7. Remove the printer brush.
Replace the Printer Brush

1. Apply the printer brush to the printer matal plate.
2. Place the printer head in position and affix it to the cover metal plate.
3. Using a PH 1x150 mm screwdriver, fasten the screws to secure the printer head
to the metal plate.

4. Place the metal plate along with the printer head in position and affix it to the
base.

6. Using a PH 1x150 mm screwdriver, fasten the screws to secure metal plates to

the base.
Carrier Board FRU Replacement

Tools Required:
Remove the Carrier Board PWA
1. Remove the WLAN module. See Remove the WLAN Module on page 150.
2. Release the antenna from the wire holder.

3. Remove the two heatsinks. See Remove the CPU Thermal Plate Assembly on page
152 and Remove the Battery Charge Heatsink on page 153.
4. Remove the CPU module.
5. Disconnect the cables.

7. Remove the carrier board.

Replace the Carrier Board PWA
1. Using a PH 1x150 mm screwdriver, fasten the screws to secure the carrier board
to the base frame.
2. Place the WLAN module in position and affix it to the carrier board.
3. Using a PH 1x150 mm screwdriver, fasten the screws to secure the WLAN

module to the carrier board.

4. Insert the antenna cable into the holder.
6. Insert the CPU into the card slot.


9. Place the battery charge heatsink in position and affix it to the carrier board.
10. Using a PH 1x150 mm screwdriver, fasten the screw to secure the battery charge
heatsink to the carrier board.
11. Connect the DC power cable and the printer cable.

The device boots up. You have full access to the device.
Ground Metal FRU Replacement

Tools Required:
Remove the Ground Metal
page 126.
2. Remove the carrier board. See Remove the Carrier Board PWA on page 175.
3. Remove the ACDC module. See Remove the ACDC Module on page 160.

6. Remove the ground metal.
Replace the Ground Metal

1. Place the ground metal in position.
2. Place the matel plate in position and affix it to the base.

3. Using a PH 1x150 mm screwdriver, fasten the screws to secure the metal plate to
the base.
4. Assemble the carrier board. See Replace the Carrier Board PWA on page 177.
5. Assemble the ACDC module. See Replace the Carrier Board PWA on page 177.
Battery Spring FRU Replacement

Tools Required:
Remove the Battery String
page 126.

5. Remove the battery spring latch.
6. Remove the battery springs.
Replace the Battery String

1. Place the battery springs in position.

2. Place the battery spring latch in position to cover the springs.
the base.
5. Assemble the carrier board. See Replace the Carrier Board PWA on page 177

Battery Door FRU Replacement

Remove the Battery Door
page 126.
5. Open the battery door.
6. Lift up the one side of the battery door.
7. Remove the battery door.

Replace the Battery Door

1. Align one side of the battery door into the slot.
2. Lift up then press the other side of the battery door into the slot.
3. Close the battery door.
the base.
6. Assemble the carrier board. See Replace the Carrier Board PWA on page 177
Base Frame FRU Replacement

Tools Required:
Remove the Base Frame
page 126.
5. Remove the ground metal.

6. Remove the battery spring latch.
7. Remove the battery springs.
8. Remove the battery door.
9. Remove the USB door.

10. Remove four foot pads.

Replace the Base Frame
1. Apply four foot pads.
2. Turn over the base fram gently.
3. Assemble the USB door
4. Assemble the battery door. See step 1 to step 3 in Replace the Battery Door on
page 187.
5. Place the battery springs in position.

6. Place the battery spring latch in position to cover the springs.
the base.
9. Assemble the carrier board. See Replace the Carrier Board PWA on page 177.


Functional Checkout
13
Functional Checkout
Recommended Maintenance
Regular yearly maintenance, irrespective of usage, is essential to ensure that the
equipment is always functional when required.
Refer to the MAC™ 7 Resting ECG Analysis System Operator's Manual for cleaning
procedures. The system does not require any calibration procedures.
Functional Checkout Workflow

This procedure shows you the workflow to perform a functional checkout of the
device.
This section identifies the workflow of the visual inspections and functional checkout
procedures that must be performed whenever a FRU is replaced. All inspection and
checkout procedures identified for a FRU also apply to the FRU’s internal expansion
boards and components.
1. Locate the appropriate FRU or non-FRU repair in one of the following tables:
• Table 53: Basic System FRU Repairs on page 194
• Table 54: Optional System FRU Repairs on page 195
• Table 55: Non-FRU Repairs on page 195
2. To perform the visual inspections required for the repair, do the following:
a) Record the numbers in the repair’s corresponding Visual Inspections
column.
b) Refer to Visual Inspection [as per IEC62353:2014(subsection 5.2) requirement]
on page 195.
c) Locate and perform the inspections associated with the numbers in the
repair’s corresponding Visual Inspections column.
3. To perform the functional checkouts required for the repair, do the following:

Functional Checkout
a) Record the numbers in the repair’s corresponding Functional Checkouts

column.
b) Refer to Functional Checkout Procedures on page 199.
c) Record the numbers in the repair’s corresponding Functional Checkouts
column.
FRU Repairs
This section provides an overview of the types of FRU repairs and their associated
visual inspections and functional checkout procedures.
FRU repairs can be categorized into two types:
• Table 53: Basic System FRU Repairs on page 194
• Table 54: Optional System FRU Repairs on page 195
Table 53: Basic System FRU Repairs

FRU Visual Functional Checkouts
Inspections
Operational Diagnostic Electrical Safety
Checks Checks Checks
ACDC Module 5, 10, 11, 12 1, 2 - Yes
Printer Module 1, 10,11, 12, 13 1, 2 7 Yes
Battery 1, 7 1, 2 3 -
Display Assembly 1, 10, 11, 12 1, 2 2, 5, 10, 17 Yes
Carrier Board 1, 6, 12, 13 1, 2 2, 5, 6, 8, 9, 11, Yes

14,15, 17
CPU Board 1, 6, 12, 13 1, 2 2 Yes
Power Cord 1, 6 1, 2 - -
Hardware Kit 1, 6, 10, 11, 12 1, 2, 6 - Yes

(Plastic parts,
fasteners,
bracket)
Harness/Cables 1, 10, 11, 12 1, 2 1, 2, 3, 4, 5, 6, 7, 8, Yes

9, 10, 12, 13, 14,
15, 16, 17

Functional Checkout
Table 54: Optional System FRU Repairs

FRU Visual Functional Checkouts
Inspections
KISS Pump 1, 12 1, 2 15 -
Barcode Reader 1 1, 2 4 -
Non-FRU Repairs
This section provides an overview of the types of non-FRU repairs and their
associated visual inspections and functional checkout procedures.
Table 55: Non-FRU Repairs

Type of Repair Visual Functional Checkouts
Inspection
No parts replaced 7, 10, 11, 12, 13 1, 2, 3, 4, 5, 6 - Yes (If the device is

opened)
Software Update - 1, 2, 3, 4, 5, 6 - -
Hardware Upgrade 10, 11, 12, 13 1, 2, 3, 4, 5, 6 - Yes (If the device is

opened)
Annual Electrical 1, 2, 3, 4, 5, 6, 7 1, 2, 3, 4, 5, 6 1, 2, 3, 4, 5, 6, 7, Yes

Safety Checkout 8, 9, 10, 11, 12,
13, 14, 15, 16,
17
Visual Inspection [as per IEC62353:2014(subsection 5.2)

requirement]
Visual inspections are performed to ensure that the repair procedure is successful.
A thorough visual inspection of the equipment can save time. Disconnected cables,
foreign debris on expansion boards, missing hardware, or loose components can
frequently cause symptoms and equipment failures that may seem to be unrelated
and difficult to track.

Functional Checkout
WARNING:
ELECTRICAL HAZARD - Improper handling during visual inspection could result
in electrical shock.
To avoid potential shock, observe the following guideline at all times: Before
inspecting or cleaning the device, turn it off, unplug it from AC power, and
remove the battery.
1. Verify the device surface is free of cracks, dust collection, or other damages.
2. Inspect the patient cable, leadwires, and electrodes and verify they do not exhibit
any of the following problems:
• Defects or damages
• Metal part corrosion
• Discoloration
• Brittle wires and connectors
• Expiration
3. Verify the keyboard does not exhibit any of the following problems:
• Cuts or cracks in the keyboard membrane
• Illegible labels on the keys
4. Verify the touchscreen display does not exhibit any of the following problems:
• Scratches or cracks
• An opaque display filter (transparent part of the keyboard bezel) that impair
viewing
5. Verify the power source does not exhibit any of the following problems:
• Faulty wiring, especially the AC outlet
• Circuit not dedicated to the system
NOTE:
Power source problems can cause static discharge, resetting problems, and
noise.
6. Verify the I/O connectors, cables, and AC power cord do not exhibit any of the
following problems:
• Fraying or other damage
• Bent prongs or pins
• Cracked housing
• Loose screws in the plugs
7. Verify the battery pack does not exhibit any of the following problems:
• Cracked, swollen, or leaky battery pack enclosure

Functional Checkout
• Debris on the battery pack electrical contacts
8. Verify the trolley and casters do not exhibit any problem.
9. Verify the wireless antenna does not exhibit any of the following problems:
• Loose connection
• Dirt, scratches, or debris on the contacts
10. Verify all harnesses do not exhibit any of the following problems:
• Excessive tension or wear
• Loose connection
• Strain reliefs out of place
11. Verify all ground wires/wiring does not exhibit any of the following problems:
• Loose wires or ground strap connections
• Faulty wiring
• Wires pinched or in a vulnerable position
12. Verify all mounting hardware/fasteners have been replaced and secured.
Check for loose or missing screws or other hardware, especially fasteners used
as connections to ground planes on expansion boards.
13. Verify the circuit boards do not exhibit any of the following problems:
• Moisture, dust, or debris (top and bottom)
• Loose or missing components
• Burn damage or the smell of over-heated components
• Socketed components not firmly seated
• Expansion board not seated properly in edge connectors
• Solder problems: cracks, splashes on board, incomplete feedthrough, prior
modifications or repairs
14. Verify the safety related marking, labels and labeling on the product are legible
and complete.
Electrical Safety Checks

Perform the current leakage test and ground continuity tests and verify the test
results meet requirements.
The grounding point is the equipotential plug shown in the following figure:

Functional Checkout
Table 56: Electrical Safety Checklist

Step Test Condition UUT - ON Result Leakage
Current Limits
Measuring of Protective Earth Resistance [As per IEC 62353:2014 (subsection 5.3.2)
requirement]
1 AC mains power cord ground NA _____ Pass/Fail < 200 mΩ

prong to exposed metal surface Ohm
(ground lug)
Equipment Leakage Current [As per IEC 62353:2014 (subsection 5.3.4.2) requirement]
1 Forward Polarity NC ______ Pass/Fail 500 uA

uA
2 Neutral open, Forward Polarity SFC ______ Pass/Fail 1000 uA

uA
3 Neutral open, Reverse Polarity SFC ______ Pass/Fail 1000 uA

uA
4 Reverse Polarity NC ______ Pass/Fail 500 uA

uA
Touch Current

uA

uA
3 Ground open, Forward Polarity SFC ______ Pass/Fail 500 uA

uA
4 Ground open, Reverse Polarity SFC ______ Pass/Fail 500 uA

uA

Functional Checkout
Step Test Condition UUT - ON Result Leakage

Current Limits

uA

uA
Patient Leakage Current

uA

uA
3 Ground open, Forward Polarity SFC ______ Pass/Fail 50 uA

uA
4 Ground open, Reverse Polarity SFC ______ Pass/Fail 50 uA

uA

uA

uA
Applied Part leakage current [As per IEC 62353:2014 (subsection 5.3.4.3) requirement]
1 Forward Polarity SFC ______ Pass/Fail 50 uA

uA
Neutral / Ground Closed
2 Reverse Polarity SFC ______ Pass/Fail 50 uA

uA
Neutral / Ground Closed
Key to Condition Abbreviations

• NC = Normal Condition
• SFC = Single Fault Condition
• NA = Not Applicable
• UUT = Unit Under Test
• All SIPs/SOPs grounded.
Functional Checkout Procedures

This procedure shows you how to perform a functional checkout of the device.
Make sure that you have performed a visual inspection of the replaced FRU.
Functional checkouts are performed to verify that the repair procedure is successful.
There are two types of functional checkout procedures.

Functional Checkout
• Operational Checks on page 200

• Diagnostic Checks on page 200
Operational Checks
NOTE:
For more information on each check, refer the MAC™ 7 Resting ECG Analysis
System Operator's Manual.
1. Record a rhythm strip of simulated ECG data and verify it recorded successfully.
2. Record a 12-lead ECG and verify it is analyzed and recorded successfully. Use an
ECG simulator set with Normal Sinus Rhythm (NSR), a known heart rate, and a
known gain, for example, NSR @ 80bpm, 1 mV R-wave.
3. Store a simulated ECG and verify it stored successfully.
4. Transmit a simulated ECG and verify the data was successfully received.
5. Scan a barcode using the barcode reader connected to the device and verify the
barcode reader communicates successfully with the device.
6. Lock the trolley casters and verify the wheels do not move.
Diagnostic Checks
1. Perform the Touchscreen Diagnostics and verify the test passed successfully.
See Perform Touchscreen Diagnostics on page 75.
2. Perform the quick battery charge and discharge test and verify the test passed
successfully.
See Perform Quick Battery Charge and Discharge Test on page 80.
3. Perform the Barcode Diagnostics and verify the test passed successfully.
See Perform External Barcode Reader Diagnostics on page 82.
4. Perform the Display Diagnostics and verify the test passed successfully.
See Perform Display Diagnostics on page 84.
5. Perform the Audio Diagnostics and verify the test passed successfully.
See Perform Audio Diagnostics on page 85.
6. Perform the Writer Diagnostics and verify the test passed successfully.
See Perform Writer Diagnostics on page 86.
7. Perform the LAN Diagnostics and verify the test passed successfully.
See Perform LAN Diagnostics on page 92.
8. Perform the WLAN Diagnostics and verify the test passed successfully.
See Perform WLAN Diagnostics on page 94.

Functional Checkout
9. Perform the Brightness Diagnostics and verify the test passed successfully.
See Perform Brightness Diagnostics on page 97.
10. Perform the USB Port Diagnostics and verify the test passed successfully.
See Perform USB Port Diagnostics on page 97.
11. Perform the KISS Pump Diagnostics and verify the test passed successfully.
See Perform KISS Pump Diagnostics on page 98.
12. Perform the Keyboard LED Diagnostics and verify the test passed successfully.
See Perform Keyboard LED Diagnostics on page 99.

Troubleshooting
14
Troubleshooting
ECG Data Noise
Several factors can result in unacceptable noise levels on ECGs:
• Environmental factors
Interference from electromagnetic equipment (such as radios, cell phones, or other
medical equipment) can result in excess noise. Verify the environment in which the
device is being used meets the minimum EMC requirements. Refer to the MAC™ 7
Resting ECG Analysis System Regulatory and Safety Manual for more information.
• Inadequate patient preparation
Improper patient preparation or electrode placement can result in excess noise on
ECGs.
• Verify the patient’s skin has been properly prepared and that the electrodes
have been placed correctly.
• Check the patient’s position. The patient should remain motionless during the
acquisition of a resting ECG.
• Verify the AC filter has been correctly set according to countries and regions.
Refer to the MAC™ 7 Resting ECG Analysis Operator's Manual for more information.
• Leadwire, cable, and electrode failure
Do the following:
• Check for defective, broken, or disconnected leadwires.
• Check for defective or expired electrodes.
You can use the Hookup Advisor to monitor ECG signal quality. It can help you
pinpoint whether the noise is caused by leadwire failure, baseline shift, muscle
artifacts, power line interference, baseline wander, or electrode noise. This can point
you to the correct areas for additional troubleshooting. Refer to the MAC™ 7 Resting
ECG Analysis Operator's Manual for more information.

Troubleshooting
Software Upgrade Errors

Table 57: Software Upgrade Errors
Digital signature validation The software image available Ensure the software image in
failed in the USB flash drive or shared the USB flash drive or shared
folder is not digitally signed or folder is digitally signed.
corrupted.
Invalid software image The software image in the USB Ensure the USB flash drive or
flash drive or shared path is shared path contains a valid
invalid. version of the digitally signed
software image.
Software upgrade failed. System error. Retry software upgrade.

Retry. Contact GE Service if Contact your local GE
problem persists. Healthcare Service support
representative, if problem
persists.
Host software image is not The software image is not Contact your GE Healthcare
digitally signed digitally signed. Service Support representative
to obtain the digitally signed
version of the software image.
Table 58: Software Upgrade Errors- via USB

Image is not found in the USB The software image is not Ensure the USB flash drive
path present in the inserted USB contains the correct version of
flash drive. the digitally signed software
image.
Copying software upgrade The software image or digital Verify and provide RW
files unsuccessful signature in the USB flash drive permissions to the software
is not assigned with sufficient upgrade files in the USB flash
permissions to copy the files. drive.
Connect the USB drive to Software upgrade using the Connect the USB flash drive
upgrade software USB option is selected, but the containing the digitally signed
USB flash drive is not detected. version of the software image.
Software image is not found in Software upgrade using the Verify that the USB flash drive
the USB USB option is selected, but the contains the host software
software image is not found on image in the root directory.
the USB flash drive.

Troubleshooting
USB access denied Software upgrade using the Enable the option to allow
USB option is selected, but access to external storage
access to the USB flash drive is devices in the Settings >
denied. System > Storage settings. See
MAC™ 7 Resting ECG Analysis
Setup and Configuration
Manual for more information.
Table 59: Software Upgrade Errors- via Shared Folder

Shared network folder is The network shared path is Ensure that the network
disabled in Settings screen disabled in the settings. shared path is enabled and
configured in the Network
> Shared Network settings.
See the Configuring Settings
chapter in the MAC™ 7 Resting
ECG Analysis Setup and
Configuration Manual.
Shared network not The shared path is not Ensure that the shared path
configured configured in the device. is configured in the Network
> Shared Network settings.
See the Configuring Settings
chapter in the MAC™ 7 Resting
ECG Analysis Setup and
Configuration Manual.
Software image not found in The software image is not Ensure that the shared path
shared folder present in the shared path. contains a valid version of the
digitally signed software image.
The device is not connected to The device is not connected to Connect and configure LAN or
the network the network. WLAN in the device.
Failed to download digital The digital signature file is not Ensure the network shared
signature present in the network shared path contains a digitally signed
path. version of the software image.
Installation of software image Failed to extract the software Copy the valid software image
unsuccessful image to the inactive partition to the USB flash drive and retry
during the software upgrade software upgrade.
via a shared network.
Software image not found in The software image is not Ensure that a valid version of
shared folder present in the shared path. the digitally signed software
image files is present in the root
directory of the shared folder.
Shared network folder is Software upgrade using Configure the shared network
disabled in Settings screen the Shared Folder option is path in the Network > Shared
selected, but the shared folder Network settings. See the
is not configured. MAC™ 7 Resting ECG Analysis
Setup and Configuration
Manual.

Troubleshooting
Troubleshooting USB Port Failures

Troubleshooting
If a USB port is not working, perform the following steps to detect and troubleshoot
the failure:
1. Verify that the Enable External USB Storage option is enabled in Settings >
System > Storage setting. If this option is disabled, access to USB flash drives is
blocked.
2. Verify that at least one USB port is enabled in Settings > Hardware > USB Port
setting. If this option is disabled, access to USB flash drives is blocked.
3. Perform the USB Port Diagnostics Test. See Perform USB Port Diagnostics on
page 97.
If …. Then ….
The USB flash drive is The USB ports are working.

detected in all two USB
ports
The USB flash drive is not 1. Check for physical damage of USB ports.
detected in the USB ports
2. Verify that the USB flash drive is inserted correctly in the USB
port.
• If the USB flash drive is detected, the USB ports are
working.
• If the USB flash drive is not detected, proceed to the next
step.
3. Repeat the diagnostics with another USB flash drive.
• If the USB flash drive is detected, the USB ports are
working.
• If the USB flash drive is not detected, proceed to the next
step.
4. Replace the expansion board. If the problem persists, proceed
to the next step.
5. Replace the CPU board.

Troubleshooting
Troubleshooting LAN Communication Failures
If the device is not connecting to the LAN, perform the following steps to detect and
troubleshoot the LAN communication failure:
1. Verify the wired network configuration in the Settings screen.

Troubleshooting
2. Verify the LAN cable is inserted properly in the Ethernet jack (RJ45 connector).
3. Perform the LAN Diagnostics Test. See Perform LAN Diagnostics on page 92.
If …. Then ….
LAN communication is LAN is working.

established
LAN communication is not 1. Replace the expansion board. If the problem persists,
established proceed to the next step.
2. Replace the CPU board.

Troubleshooting
Troubleshooting Wireless Communication Failures

Troubleshooting
If the device is not connecting to the WLAN, perform the following steps to detect and
troubleshoot the WLAN communication failure:
1. Verify Wireless is configured on the device.
2. Verify the wireless network configuration in the Settings screen.
3. Perform the WLAN Diagnostics Test. See Perform WLAN Diagnostics on page 94.
If …. Then ….
WLAN communication WLAN is working.

is established
WLAN communication For the global wireless option:

is not established
1. Check the wireless antennae for damages or loose connections.
• If either antenna is damaged, replace the antenna.
• If either antenna is loosely connected to the expansion
board, rectify the connection. If the problem persists,
proceed to the next step
2. Replace the expansion board.

Troubleshooting
Troubleshooting Touchscreen Failures
If touch gestures are not working on the screen, perform the following steps to detect
and troubleshoot the failure:
Check the touchscreen for cracks or other indications of physical damage.

Troubleshooting
If …. Then ….
There are Replace the touchscreen and bezel.

cracks on the
touchscreen
There are no 1. Perform the Touchscreen Diagnostics test. See Perform Touchscreen
indications of Diagnostics on page 75.
physical damage
• If touch gestures are not sensed in a specific area in the screen, the
to the screen
touchscreen is faulty. Replace the touchscreen and bezel.
• If touch gestures are not sensed in the entire screen, then the problem
may not be with the touchscreen. Proceed to the next step.
2. Replace the display to expansion board cable. If the problem persists,

proceed to the next step.
3. Replace the expansion board. If the problem persists, proceed to the next
step.
4. Replace the CPU board. If the problem persists, proceed to the next step.
5. Replace the touchscreen and bezel.
Troubleshooting Printer Door Failures

If you can't pull the printer door out, perform below steps to troubleshoot the failure:
1. Tear open the right-down corner of the production label on the back side of the
device to dispose the reserved hole on the shell.

Troubleshooting
2. Insert a screw driver into the hole with a horizontal angle as the figure. Insert
depth is about 4cm.
3. Move the screw driver handle to right to release the roller hook.

Troubleshooting
Device Disaster Recovery

Use this procedure if:
• You are unable to boot the device because of software corruption (bad sectors).
• Device is configured with a wrong Wireless Country of Operation.
Only a GE Healthcare Service Support representative must perform this procedure.
NOTE:
DATA LOSS - Performing this procedure erases all existing patient data, device
settings, and activated option codes from the device.
Before you begin this procedure, make sure that:
• Obtain the manufacturing software version that is the same version as the
production software version to which you want to upgrade. If the software version
to which you want to upgrade is lower than the software version previously
running on the system, you will lose all configuration and patient data.
• Obtain the latest version of manufacturing tool.
• Copy the manufacturing software image files (2111106-001) and manufacturing
tool (5813802) to a laptop that runs on Microsoft Windows OS version 7 or higher.
Unzip the manufacturing tool to your local drive.
• Obtain the OTG Micro-USB cable.
1. Power off the device. See Power Off the ECG Device on page 39.

Troubleshooting
2. Disconnect the device from AC power.
3. Remove the battery from the device.
4. Insert the OTG Micro-USB terminal to Micro-USB socket.
5. Insert the Type-A terminal to PC-USB socket where the manufacturing tool is
installed.
8. Click MAC7.vbs on your laptop to launch the manufacturing tool and flash the
device with the manufacturing software.
9. When the following window is displayed, select Start.
The file transfer begins.
10. If the following error message is displayed, select Cancel to continue.

Troubleshooting
Once the file transfer is completed, the status in the tool is updated as Done.
11. Select Stop.
12. Select Exit.
13. Power off the device. See Power Off the ECG Device on page 39.
14. Disconnect the device from AC power.
15. Disconnect the OTG Micro-USB to USB cable from the device.

Troubleshooting
The device boots up automatically. You have full access to the device.
17. Open the Service screen and perform diagnostics tests. See Diagnostics Screen
Overview on page 75.
18. Go to Service > Device Information and update the Serial Number and LAN
MAC Address of the device.
19. Update the serial number, language settings and MAC Address of the device.
20. Enable the WRLS - Global Wireless option in the Option Manager. See Enable
the Options on page 60.
a) Disable the wireless option in the Network tab of the Settings screen. See
the Configuring Settings chapter in the MAC 7 Resting ECG Analysis Setup
and Configuration Manual. If the wireless option is enabled and you try to
configure Wireless Country of Operation, the Disable WLAN to set the
Wireless Country of Operation error message displays.
b) Open the Service screen.
c) Select Wireless.
The Wireless Country of Operation screen displays.
d) Configure one of the following options:

By default the World Mode option is selected.
To set Wireless Perform the following steps:

Country of Operation
in:
US 1. Select US.
A warning message displays indicating that setting the
device to US mode is an irreversible operation and will
remove the Wireless option from the Service screen.
3. Select Yes.
The wireless country of operation is set as US.
If the configuration could not be saved, an error message
displays. Repeat the procedure.

Troubleshooting
To set Wireless Perform the following steps:

Country of Operation
in:
Canada 1. Select Canada.

device to Canada mode is an irreversible operation and will
remove the Wireless option from the Service screen.
3. Select Yes.
The wireless country of operation is set as Canada.
If the configuration could not be saved, an error message
displays. Repeat the procedure.
Rest of the World 1. Select Rest of the World.

The Country of Operation option displays.
2. Enter a two-character country code in the text field. The list
of possible country codes is available at:
https://www.iso.org/obp/ui/#search/code/. The allowed
values are a to z and A to Z.
NOTE:
You cannot enter US and Canada country codes.
device to Rest of the World mode will remove the other
options from the Wireless Country of Operation screen.
4. Select Yes.
The wireless is set as per the configured country code.
If an invalid country code is entered, an error message
displays, and the device is set to 00 for World Regulatory
Domain.
If no country code is entered, the device is set to 00 for
World Regulatory Domain.
The US, Canada, and World Mode modes are removed from
the Wireless Country of Operation and Wireless option is
removed from the Service screen.

Troubleshooting
e) Close the screen.

f) Configure the settings manually in the Settings screen. For more
information see MAC™ 7 Setup and Configuration Manual.
21. Restore configuration data from the PSoC. See Restore Configuration Data from
PSoC on page 58.
22. Upgrade the production software from the Service screen. See Upgrade or
Downgrade Software on page 73.

GE Medical Systems GE Medical Systems S.C.S.
Information Technologies, Inc. 283 rue de la Minière
9900 Innovation Drive 78530 BUC, France
Wauwatosa, WI 53226 USA +33 130 70 4040
GE Medical Systems Information Technologies, Inc., a General Electric Company, going to market as GE Healthcare.
www.gehealthcare.com

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MAC™ 7 Resting ECG Analysis System

MAC™ 7 Resting ECG Analysis System

Date of first CE mark - 2020.

Revision Date Comment

A 15 April 2020 Customer Release

B 3 July 2020 Update legal manufacturer and registration information

C 8 September 2020 Add product left side view image

To access other GE Healthcare Diagnostic Cardiology documents, go to https://www.gehealthcare.com/en/support/support-

2 MAC™ 7 Resting ECG Analysis System 2109599-002C

WARNING This service manual is available in English only.

ПРЕДУПРЕЖДЕНИЕ Това упътване за работа е налично само на английски език.

VAROVÁNÍ Tento provozní návod existuje pouze vanglickém jazyce.

ADVARSEL Denne servicemanual findes kun på engelsk.

WARNUNG Diese Serviceanleitung ist nur in englischer Sprache verfügbar.

2109599-002C MAC™ 7 Resting ECG Analysis System 3

ADVERTENCIA Este manual de servicio sólo existe en inglés.

HOIATUS Käesolev teenindusjuhend on saadaval ainult inglise keeles.

VAROITUS Tämä huolto-ohje on saatavilla vain englanniksi.

ATTENTION Ce manuel technique n'est disponible qu'en anglais.

4 MAC™ 7 Resting ECG Analysis System 2109599-002C

FIGYELMEZTETÉS Ez a szerviz kézikönyv kizárólag angol nyelven érhető el.

PERINGATAN Manual servis ini hanya tersedia dalam bahasa Inggris.

AÐVÖRUN Þessi þjónustuhandbók er eingöngu fáanleg á ensku.

AVVERTENZA Il presente manuale di manutenzione è disponibile soltanto in Inglese.

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경고 본 서비스 지침서는 영어로만 이용하실 수 있습니다.

ĮSPĖJIMAS Šis eksploatavimo vadovas yra prieinamas tik anglų kalba.

BRĪDINĀJUMS Šī apkalpotāju rokasgrāmata ir pieejama tikai angļu valodā.

6 MAC™ 7 Resting ECG Analysis System 2109599-002C

ADVARSEL Denne servicehåndboken finnes bare på engelsk.

OSTRZEŻENIE Niniejszy podręcznik serwisowy dostępny jest jedynie w języku angielskim.

AVISO Este manual de assistência técnica só se encontra disponível em inglês.

AVISO Este manual técnico só se encontra disponível em inglês.

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ПРЕДУПРЕЖДЕНИЕ Настоящее руководство по обслуживанию предлагается только на английском языке.

VAROVANIE Tento návod na obsluhu je k dispozícii len v angličtine.

OPOZORILO Ta servisni priročnik je na voljo samo v angleškem jeziku.

UPOZORENJE Ovo servisno uputstvo je dostupno samo na engleskom jeziku.

8 MAC™ 7 Resting ECG Analysis System 2109599-002C

UYARI Bu servis klavuzunun sadece İngilizcesi mevcuttur.

ЗАСТЕРЕЖЕННЯ Дане керівництво з сервісного обслуговування постачається виключно англійською

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10 MAC™ 7 Resting ECG Analysis System 2109599-002C

4: Login and Security............................................................................................. 37

8: Working with Logs........................................................................................... 103

9: Parts List............................................................................................................ 112

11: FRU Replacement: Printer Subsystem........................................................139

12: FRU Replacement: Base Subsystem........................................................... 147

13: Functional Checkout......................................................................................193

Hardware Label Locations

Table 1: Label Descriptions on the Device and Packaging

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Table 2: Label Descriptions on the Device and Packaging

2 Country-specific Right side of the Country registration information.

16 MAC™ 7 Resting ECG Analysis System 2109599-002C

Table 3: Label Descriptions on the Device and Packaging

6 Wireless Label Bottom of the The wireless registration information.