Abubakrsiddik Abdurakhimov is a Senior Customer Service Representative currently working at CCIG in Warsaw, Poland. He has over 5 years of experience in customer service roles, having previously worked at Telekontakt and Beeline Mobile Service in Uzbekistan. Abubakrsiddik is currently pursuing a Bachelor's degree in software development from Vistula University in Warsaw. He is bilingual in English and Uzbek and has competency in additional languages such as Turkish, Russian, and Arabic.
Abubakrsiddik Abdurakhimov is a Senior Customer Service Representative currently working at CCIG in Warsaw, Poland. He has over 5 years of experience in customer service roles, having previously worked at Telekontakt and Beeline Mobile Service in Uzbekistan. Abubakrsiddik is currently pursuing a Bachelor's degree in software development from Vistula University in Warsaw. He is bilingual in English and Uzbek and has competency in additional languages such as Turkish, Russian, and Arabic.
Abubakrsiddik Abdurakhimov is a Senior Customer Service Representative currently working at CCIG in Warsaw, Poland. He has over 5 years of experience in customer service roles, having previously worked at Telekontakt and Beeline Mobile Service in Uzbekistan. Abubakrsiddik is currently pursuing a Bachelor's degree in software development from Vistula University in Warsaw. He is bilingual in English and Uzbek and has competency in additional languages such as Turkish, Russian, and Arabic.
Abubakrsiddik Abdurakhimov is a Senior Customer Service Representative currently working at CCIG in Warsaw, Poland. He has over 5 years of experience in customer service roles, having previously worked at Telekontakt and Beeline Mobile Service in Uzbekistan. Abubakrsiddik is currently pursuing a Bachelor's degree in software development from Vistula University in Warsaw. He is bilingual in English and Uzbek and has competency in additional languages such as Turkish, Russian, and Arabic.
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.
PROFESSIONAL EXPERIENCE
February 2020 – Telekontakt, Customer Service Support Representative
December 2020 Tested new software and hardware prior to deployment. •
Tashkent, Uzbekistan Broke down and evaluated user problems, using test scripts, personal •
expertise, and probing questions.
Configured and tested new software and hardware •
Maintained servers and systems to keep networks fully operational
•
during peak periods.
Greeted customers in a friendly and helpful manner. •
Answered all questions regarding products and promotions.
•
January 2021 – Beeline Mobile Service, Customer Service Representative
September 2022 Answered constant flow of customer calls with minimal wait times •
Tashkent, Uzbekistan Responded to customer requests for products, services, and company •
information. Maintained customer satisfaction with forward-thinking strategies •
focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers. •
Worked to address all customer concerns in a timely and effective
•
manner. April 2023 – present CCIG, Senior Customer Service Representative Warsaw, Poland Provided top-notch customer service by efficiently handling a high •
and phone calls to ensure prompt resolution of customer issues.
Demonstrated comprehensive knowledge of airline industry •
regulations, allowing for accurate and informative responses to
customer queries. Maintained meticulous records of customer interactions, ensuring •
accurate documentation of issues, resolutions, and feedback.
EDUCATION
October 2022 – Vistula University, Bachelor's degree
present Gained proficiency in a wide range of programming languages, tools, and Warsaw, Poland technologies, including but not limited to React, Javascript, C#, and SQL. Acquired skills in database management, software testing, and version control systems, enhancing readiness for real-world software development roles.
September 2011 – 31 Secondary School
May 2021 Namangan, Uzbekistan
LANGUAGES
English (IELTS 6.0, Duolingo 105) Turkish Russian Arabic
INTERESTS
Watching Politics Communication different nations Playing Footbal
